JOB RESPONSIBILITIES

• A good understanding of all the various diets available and its suitability for each patient E.g therapeutic Diets, Soft Diets, Halal , Non Halal.
• Checking diet chit for accuracy before serving to patient.
• Daily changing of water jugs and cups for patients.
• Ensure diet chit and patient details are tally.
• Take meal order for every patient at 4.00pm daily in the EMOS (Electronic Meal Ordering System) and practice service quality standards.
• Serve breakfast, lunch, tea break and dinner on time
• Clear food trays within the stipulated time.
• Clean patient refrigerator weekly and ensure all food store in the refrigerators are labelled.
• Check and record all refrigerators’ daily temperatures. Alert supervisors if the temperatures are not within the ideal range.
• Daily upkeep patient pantry to ensure they are clean, tidy and organized.
• Liaise with kitchen to ensure adequate supply of condiments supplies in the pantry eg Stirrer, Sugar, Creamer, Milo, Butter, Jam
• Check and discard all expired food e.g Bread,
• Wipe and clean patients’ tables before and after meal
• Upkeep ward food trolleys by making sure they are clean and tidy at all times.
• Comply to all service quality, infection control, health and safety requirements by customer or ISS
• Follow every instruction on infection control and wear the appropriate personal protective safety (PPE) at all times.
• Undertake duties or improvement projects assigned by superior.

JOB REQUIREMENTS

• Candidates should have at least a Secondary Education in any discipline with or without working experiences.
• Must have an eye for details.
• Service Oriented – caring, friendly, helpful and positive
• Preferably with some experience in Hotel, Food & Beverage , Hospitality or Retail Industry
• Experience in working in a dynamic and challenging environment.
• Basic IT Knowledge
• Well groomed
• Team player

Working Location: National University Hospital

Responsibilities

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma and above
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Interested candidates please send a copy of your resume to [email protected]

Email Subject: Patient Service Associate

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

· To assist guests with check-ins & check-outs.

· To process payments & documentations.

· To provide necessary assistance to ensure guests' satisfaction.

· To answer all calls & to assist accordingly.

· To fulfill any other duties as assigned to him/her.

Requirements:

· Singaporeans only

· At least 1 year experience in a similar capacity in the Hospitality industry

· Minimum GCE ‘O’ Level or equivalent.

· Knowledge in Opera PMS is preferred

· Good communication skills (written and oral)

· Proficient with Microsoft Office applications

· 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• MNC
• 5-day work week
• Opportunity to lead a production team to contribute for wider business
• Proven experience in Foodservice industry
• Be part of the organization's management team

Our client, a leading quality food provider and wholesaler, is looking for an experience leader to join their growing business as Head of Production.

RESPONSIBILITIES:

Operations Management

• Have oversight of and final responsibility for production operations.
• Ensure production planning is in line with forecasted product requirements and considers changing usage patterns.
• Ensure planning is in place to balance high service levels and customer responsiveness against minimal over-time and unplanned cost.
• Maintain labour productivity, balanced with maximum raw material utilisation and order DIFOT.
• Minimise inventory for both raw material and finished product while maintaining exemplary stands of DIFOT order fulfilment.
• Monitor data and key performance indicators closely to identify operational, yield/waste, cost and quality concerns to be further validated.
• Work with production managers and teams directly to identify root cause and implement corrective actions for any processes that show strain or poor standards of quality and/or productivity.

Productivity Management

• Provide continual focus to the opportunity to improve and maximise productivity while remaining committed to customer and service centricity.
• Invest deeply in understanding technology and automation development related to the processing activities and the opportunities to utilise process improvement and automation to improve productivity and reduce manual processing.
• Implement approved investments.
• Prioritise staff training and skills improvement as a means to continual improvement in production alongside career development for team members.

Product Development

• Work closely with sales, business development and production teams to identify the optimum product recipe including fit for purpose raw material, labour inputs and suitability for the required application.
• Identify utilisation opportunities for waste streams to deliver additional profitability to the processing P&L.
• Be innovative with new product opportunities and advancements in recipe and processing approach to produce higher quality products at a cost-effective price.

Inventory Management

• Ensure the best possible state of raw material sourcing, supply and cost, working closely with relevant business development and procurement managers to secure the needs of the production business.
• Ensure inventory is maintained at optimised levels to maximise working capital position for the company. Maximise stock turns and minimise SLOB stock.
• Ensure raw material inventories reflect appropriate levels for uninterrupted production at the forecasted volumes.
• Support raw material sourcing from suppliers across the wider business, ensuring the best possible terms from suppliers using competitive and market awareness.

Quality and Food Safety

• Champion the highest standards of quality in the processing business.
• Ensure all quality concerns are properly investigated, documented appropriately and resolved as quickly as possible.
• Exceed all expected standards of cleanliness of all operations including environment, machinery, team and process activities.
• Comply with all certification requirements to which the operation is subject, whether mandatory or voluntary.
• Ensure the operations is prepared for and passes any internal or external audits.

Workplace Safety

• Promote and facilitate Health, Safety and Wellness across all functions, collaborating with managers, employees and contractors to ensure regulatory compliance is achieved, as well as the embedding of an uncompromised workplace safety culture.
• Ensure all employees and sub-contractors are suitably trained/competent to carry out the prescribed task and that the necessary licenses/certificates of competence are in force and appropriate.
• Ensure any workplace safety concerns arising both informally and formally are properly investigated and resolved and documentation is prioritised to correctly record the concern, action and outcome.

Asset Management

• Maintain a detailed list of all fixed assets and their current operational use, constraints and capacity.
• Ensure repair and maintenance of plant and equipment is up to date and delivered cost-effectively.
• Maximise asset utilisation throughout useful life including planned replacement.
• Ensure all machinery warranty requirements are fulfilled.
• Negotiate with suppliers for best possible terms.

Staff Management and Development

• Lead a production management team with the required skills, an appetite to learn and a high degree of enthusiasm for the contribution the Processing business operations make to the wider business.

Management & Financial Oversight

• Ensure all company policies and practices are fully adhered to by all members of the production teams including SOP’s for workplace safety, food safety, system management, capital expenditure requirements, team management and HR guidelines.
• Prepare the annual budget and work with the production teams to operate within budgeted cost and overhead controls and exceed profitability targets.
• Understand all operating expense drivers and strive to minimise expenses without compromise to safety or quality.

REQUIREMENTS:

• Diploma / Bachelor's Degree in Business Administration, Supply Chain, Food Science, or related field.
• Minimum 8-10 years of relevant experience within food processing / food manufacturing / FMCG industry.
• Experience in managing production teams and implementing process improvements.
• Knowledge of food safety standards and regulations.
• Familiar with requirements of Halal certifications and any other relevant certifications.
• Familiar with workplace safety, capital expenditure, inventory management, etc.

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

An established organization who provide service, troubleshoot and repair of refrigeration, cooler, vending, beer machine and water dispenser to beverage clients in Singapore.

We need candidate with right attitude and experiences to apply for the following position:

SERVICE TECHNICIAN

Requirements

• Prefer Min. Nitec or technical background in either electronic, air-conditioning or refrigeration technology;
• Hands-on experience in service and repair work;
• Physically fit and able to work independently;
• Able to work in fast pace environment;
• Must have valid class 3 driving license;
• Able to start work immediately;

Other Information

• Working Location : Pioneer (Require to travel within Singapore)

Please send an updated copy of your resume to with recent photo attached inside.

Please indicate your reason of leaving, current /last drawn/ expected salary and available period to [email protected] or contact Veronica Yap at 97881126.

We regret only shortlisted candidates will be notified.

Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Location: Orchard

Working hours: 5 days work week, normal office hours

Contract Duration: Asap - 4 months

Duties:

- Perform administrative/reception duties
- Attend to shoppers’ enquiries / feedback
- Assist in Advertising & Promotions activities such as issuing of contest coupons / gift vouchers
- Administrative duties and any other ad-hoc duties as assigned

Requirements:
- Willing to commit to weekends arrangement - including weekends and public holidays

- Experience in concierge/customer service role

- Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

The Opportunity

• Opportunity to work in Entertainment Industry
• Duration: 3 months or more
• Salary Range: $10.50/hr, Weekend: $11.50/hr, PH: $21/hr
• Location: Central areas
• Flexible Working Hours!!

Job Scope

• Perform counter sales duty for betting products
• Perform end of day reconciliation of cash/tickets
• Provide good and consistent service to customers
• Any other ad hoc/ admin

Requirements

• Able to commit Min 3 months - extendable
• Have a positive attitude, pleasant personality, and a team player!
• Previous cashier experience is ideal!!

Next Step

• Interested candidates please fill Google form: https://forms.gle/3hrDrv8cAvYGxdGL7

Eugene See

Direct Line: 8889 1296

EA License No: 91C2918

Personnel Registration Number: R21102460

Job Description

• Industry/ Organization Type: Manufacturer (Cleaning Products)
• Position Title: Assistant Service Engineer/ Service Engineer
• Working Location: Gul Crescent (Transport provided at Boon Lay, Lakeside, Chinese Garden, Yew Tee)
• Working Hours: 5 days (Monday-Friday, 8:15 AM-5:30 PM)
• Salary Package: Up to $3500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Repair & maintenance of cleaning equipment; e.g. road sweepers, ride-on auto-scrubbers etc.
• Must be able to perform troubleshooting on various electrical circuitry.
• Engine and hydraulic knowledge with 1 or 2 years of working experience in the automobile industry (Electrical & Mechanical) will be an advantage.
• Able to lead a team of technicians to provide excellent service support.
• All other assigned duties.

APPLY NOW!!!

• Minimum Diploma (Electrical Engineering)
• Possess Class 3 driving license will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

The Opportunity

• Healthcare Industry (Growing industry)
• Establish hospitals
• 5 days office hour
• On call support duty base on rostering
• Training will be provided!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Roles and Responsibilities

• Assist clients with applications for benefits and entitlement programs
• Advocate for adequate, timely and cost-effective services
• Respond to any issues that occur during the delivery of services
• Assist clients with living independently in their own homes
• Schedule appointments for clients, answer phones and track clients’ service records
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Evaluate the quality of all services and identify areas that need improvements

Requirement and Skills

• Prior working experience in multi-national company collaborating with stakeholders from different countries..
• Creative ability to devise communication strategies with IT, especially web media and video means of communication.
• Good and collaborative attitude to work as a professional in a team.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Solid problem-solving and time-management abilities.

Job Role

- Conduct preventive maintenance & submitting meter reading in time.

- Provide maintenance and repair issues.

- Providing routine service and maintenance to copiers, scanners, printers, and fax machines

- Setting up and installing new printers, copiers, scanners, and copier management software

- Managing orders and stock of new equipment, parts, and materials.

- Able to advice customer issue explain on site

- Can work independently, establish good relationship with customers and employees.

- To service, and repair a variety of printers, copiers, and scanners In this role

- Keeping abreast of the latest technologies and practices in the industry.

Reports

- Prepare & update monthly reports

- Diagnose / Tech report if require

Responsibility

 At least a Higher Nitec or equivalent in engineering, business or a related field is required.

 Professional Industrial Certification would be an added advantage

 No experience required as on job training will be provided.

 Valid driver's license and reliable transport preferred.

 Basic written and verbal communication skills.

 Preferred Proficiency in MS Office software (excel)

 Able to work unscheduled hours.

 Good communication and interpersonal skills

 Participate in various learning experiences, which may include attending workshops and training sessions external certification.

 Keeping abreast of the latest technologies and practices in the industry.

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Customer Service Executive - Printing / Design and Build Company - Support Sales Order [3770]

Working Hour: Monday – Friday (9am – 6pm)
Salary range: $2,000 - $2,500
Location: Potong Pasir // Geylang Bahru

Job Descriptions:

• Manage incoming calls and attend to enquiries or emails from clients
• Prepare quotations, sales orders, purchase orders & delivery orders
• Able to process all orders accurately and within expected timeline
• Provide administrative support (for example, check visuals and floor plan, prepare installation report etc) for the Sales Team
• Co-ordinate smooth workflow of orders and relevant logistics arrangement
• Any other ad-hoc duties and assignments as required as by the Sales Team

Job specifications:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years’ administrative or operational experience preferred
• Proficient in MS Excel and Word

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

This position is responsible for assisting in the smooth operation of the restaurant.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in daily service operations which include the taking of orders, table setting, billing and etc

• Provide recommendations appropriately

• Direct customers to their tables

• Adhere to safety procedures promptly and professionally

• Adhere to safety procedures

• Maintain cleanliness and hygiene of the restaurant

• Assist in cleaning duties

• Perform any other duties assigned by the Manager

REQUIREMENTS

• Relevant experience will be an advantage

• Ability to work independently and in a team

• Physically and mentally fit and able to work in a fast-paced and demanding environment

• Willing to work shifts, weekends, and public holidays

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Job Description

With the management team, you are responsible for delivering the best-in-class dining experience to our guests and ensuring that all operational and administrative aspects run smoothly.

A “no-table left unturned” attitude keeps the restaurants/cafés operating without a hitch from opening to closing daily.

Consistently serving with the highest level of standard is the key to leading the team to success.

Responsibilities

• Lead and supervise the team on each shift, ensuring that the company maintains the highest quality of service standards
• Assist the Restaurant Manager in performing duties related to marketing, operational plans, and other special restaurant functions
• Handle any guest feedback on food quality and service
• Supervise, support and confirm that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards, policies and procedures
• Routine inspection of all outlet equipment to assure all are in proper working condition and prepare a list of equipment in need of repair and maintenance
• Regular stock-taking to ensure sufficient supplies in restaurant/café for smooth operation
• Plan staff roster based on outlet’s operational requirements
• Supervise and support the operations of at least two restaurants/cafés
• Able to function as customer relations and handle customer reservations
• Ad-hoc responsibilities assigned by the Manager

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Brief description of the Restaurant

Owns two casual Japanese restaurants.

Tokyo Soba, originating from Japan's capital city and now established in Singapore, is currently seeking an enthusiastic and dedicated Kitchen Assistant to join our team. We serve up authentic and consistently delicious soba with a variety of delicious toppings, enjoyed in a comfortable sit-down area at our Tanjong Pagar Icon Village location. If you're passionate about Japanese cuisine and eager to contribute to a dynamic kitchen environment, we'd love to meet you.

Job Descriptions:

• Assist the chef with food preparation, ensuring ingredients are ready for use.
• Participate in preparing dishes to Tokyo Soba's high standards.
• Maintain a clean and organized kitchen environment.
• Aid in managing kitchen inventory, ensuring all necessary items are stocked and ready.

Job Requirements:

• Previous experience in a professional kitchen setting would be an advantage but is not required.
• Attention to detail and commitment to maintaining the high standards of our kitchen.
• Ability to work well in a fast-paced environment.
• Good teamwork and communication skills.
• A deep appreciation for Japanese food culture.

Benefits

• Competitive salary range of $2000-2800 per month.
• Monthly incentive of up to $200 based on performance.
• Transportation benefits.
• Staff meals provided.
• Annual Leave (AL) starts from 7 days and will increase with tenure.
• Medical Certificate (MC) leave starts from 7 days and will increase with tenure.
• Work for 5 days a week, 8-10 hours a day.
• Potential for promotion within our expanding establishment.

If you are looking for a place where you can grow your career in the culinary industry while working with a team of dedicated professionals, then Tokyo Soba is the place for you. We invite all interested candidates to submit their resume and a brief cover letter to our email address.

Tokyo Soba is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, nationality, or disability status.

Working hours

• 5 days a week 8-10 hours a day.

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

Our client is from Manufacturing Industry. They are looking for a Service Engineer to assist their Engineer team for the next phrase of their business. They are located in West– easily accessible. The Service Engineer is responsible for:

Duties

• Delivering pre- and post-sales support to customers in alignment with departmental objectives.
• Coordinating the tasks of service engineers and technicians, ensuring efficient handling of service calls and issue resolution.
• Methodically troubleshooting and promptly repairing equipment.
• Providing recommendations to customers on appropriate usage, maintenance, and corrective actions.
• Planning and executing preventive maintenance for contracted customers.
• Assisting with Projects and A&A works as directed by management.
• Ensuring the accurate organization of service, warranty records, and installation data.
• Training and guiding assistant service engineers and technicians on technical matters.
• Serving as the main point of contact for management updates on issue resolution and team coordination activities.

Requirements

• Minimum of Diploma in Mechanical/Electrical Engineering or its equivalent
• At least 2 years of relevant working experience in related industry
• Project Management, Product Knowledge Skills & exposed to AutoCad or relevant drawing applications

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Position Summary:

The AV Service Engineering and Operations Coordinator is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.

Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Qualifications:

• Minimally a diploma in relevant Engineering field with equivalent work experience, with a focus on mechatronics preferred
• Familiarity with Unix (Ubuntu) environment
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Dedication to meticulous documentation and reporting practices.
• A Class 3/4 driving license will be an added advantage.

Experience:

• 3-5 years of hands-on experience in service engineering, technical support and/or operations coordination. Prior experience related to Class 3 and 4 vehicles will be an advantage.