Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

F&B Executive

Working hour: Mon to Fri (8am to 6pm)
Working location: [Downtown / Raffles Place MRT]
Salary range: $2,400 - $2,600

Duties and Responsibilities

• Provide a “best in class” service to all clients.
• Always maintain and inspect all conference rooms and pantries in good and clean condition.
• Ensure all amenities in the conference rooms are well stocked and organized at all times.
• Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
• Escorts clients and visitors to the meeting rooms.
• Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
• Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
• Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
• Washing up and clean pantries before closing procedures or whenever necessary
• Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
• Report to supervisor or manager for any user or client feedback
• Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
• Promptly respond to telephone calls in a friendly & professional manner.
• Prepare stock inventory report and servicing report for management’s review.
• Complete all duties during the shift & ensure a concise hand over is conducted.

Workplace Etiquette:

• Championing flexible working and provide support to clients and guests on processes & tools - e.g. Meeting Rooms, Desks, onsite AV Equipment, pantries etc.
• Ensure the building and relevant equipment / technology is in perfect working order. Spatial awareness: support the Workspace Experience Lead with collecting and analyzing workspace data (subjective, objective and ethnographically) to improve the workspace experience for colleagues.

Key Performance Measures

• Compliance with service standards and delivery as detailed in the contract.
• Compliance with the Environmental, Health and Safety responsibilities.
• High Customer Satisfaction rating as measured in regular surveys.
• Adherence to and maintain food handling standards and food safety plan.
• Compliance with Best Practice documentation.

Experience and requirements:

• At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
• Food Hygiene Certification preferred.
• Degree in hospitality or related field is preferred but not required.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

· Assist to coordinate the development, interpretation and implementation of hotel policies, operating procedures and training programs, manuals, directives, menus, work schedules, rules and regulations for the food and beverage staff.

· Analyze daily reports to check irregularities.

· Proficient with the standards set by the Hotel.

· Conduct random checks to ensure that all standards are being consistently followed in the F&B Division.

· Maintain up-to-date records on food and beverage staff grooming standards, attendance, standards, work and vacation schedules, labor costs, payroll, absenteeism, turnover and disciplinary action.

· Coordinate the selection, purchasing, storage, inventory, maintenance and usage of all related food and beverage supplies and equipment.

· Handle all guest complaints in the food and beverage area and be responsible for obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develop new techniques of service towards maximum guest satisfaction at minimum operating costs.

· Maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisition purposes, store inventories, cost control procedures and forecasts.

· Work closely with local, state and governmental organizations in maintaining highest standards of health, sanitation and cleanliness in food and beverage areas.

· To provide the necessary training to their staff.

· Develop new and analyze existing procedures and special promotions that will improve guest loyalty under the guidelines of the Hotel policies.

· Develop and maintain effective communications between all operating departments.

· Perform other tasks or projects as assigned by Director, Food & Beverage.

Conduct daily F&B Meeting to discuss guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.

• Singapore Based (Jurong east & Jewel Changi etc)
• 5 days including weekend and PH (off-days on weekdays), 44 hours per week
• Able to work in weekends and public holidays; Prior experience in photography service industry is preferred.
• Career Progression Opportunities

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Provide professional photography services to guests at location
• Provide photography services at other designated locations
• Assist in daily store operations and sales activities
• Responsible, pleasant, guest-oriented
• Strong interest in photography and related services

Requirements:

• Able to work in weekends and public holidays
• Prior experience in photography service industry is preferred

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

· Responsible for setting up of workstation and preparing dishes

· Ensure freshness and quality of food being served

· Upkeep of cleanliness and hygiene standard

· Ensure preparing food order in an efficient and timely manner

· Follow kitchen policies, procedures and service standards

· To assist in inventory and stock ordering

· To perform ad-hoc duties as assigned by Superior.

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

• Providing leadership, direction and management of the finance and accounting team
• Providing strategic recommendations to the CEO/President and members of the executive management team
• Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
• Advising on long-term business and financial planning
• Provide commercial insight and leadership across the business in order to exceed business plan targets
• Responsible for ensuring the risk and compliance management framework is embedded and operational for the Group
• Establishing and developing relations with senior management and external partners and stakeholders

CONTRACT JOBS!

3 Year Contract

$3,700.00 to $4,200.00 per month

(with annual increment)

MULTIMEDIA / AV TEAM LEAD

LOCATIONS (ISLAND WIDE)

Tanjong Pagar, Raffles Place, Orchard, etc.

JOB DESCRIPTION

Job Scope

• Coordinate, plan, and attend to all requests supporting the Authority's internal and external major meetings, webinars, events, recordings, and video production. Understand user requirements and provide appropriate technical support.
• Organize, set up, and operate control room and studio equipment for live events or recordings.
• Work closely with both internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• Perform regular preventive and corrective maintenance to ensure systems are fully operational, while maintaining an up-to-date inventory for auditing purposes.
• Supervise AV contractors to ensure compliance with contracts and service level agreements. Manage and oversee contracts, regularly assessing contractor performance (e.g., verifying services rendered and processing payments).

JOB REQUIREMENTS

• We welcome those with a Diploma in Media, Mass Communications, AV, or any other related field. With a minimum of five (5) years of relevant experience in broadcasting, live production, or AV and VC operations and maintenance, with supervisory responsibilities.
• Enjoy handling Adobe Photoshop, After Effects, Premier Pro, Creative Suite, video and have photographic skills.
• Able to handle hardware (such as cameras, video switchers, lighting, sound) and software (such as TriCaster, OBS, vMix) to run professional videos and live streams.
• Also, to possess skillset in filming equipment and studio production, with working experience on production sets or part of a production team.
• Proven experience in project management of large-scale AV implementations
• Skilled and experienced with AV and VC systems (Crestron, Extron, Cisco, Bosch).
• Knowledgeable about the latest advancements in broadcasting, AV, and VC technologies.
• Self-motivated and a strong team player, able to thrive in a fast-paced and dynamic environment.
• Strong writing and interpersonal skills with a focus on customer service.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

Job Highlights:

• Conveniently located within short walking distance from Raffles Place MRT / Telok Ayer MRT.
• 1 WFH day a week with staggered work hours upon confirmation.

Job Description:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.
• Provide professional client service and ensure reporting timelines are met.
• Prepare/Review month-end payments and online banking transactions.
• Prepare/Review GST report and filing.
• Audit liaison and drafting of financial statements.
• Preparation of XBRL submission.
• Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A).
• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.
• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.
• Minimum 3-5 years of relevant working experience in handling full set of accounts.
• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.
• Those with experience in professional firms is an advantageous.
• Able to multi-task in a fast-moving environment.
• Self-motivated and serious work attitude.
• Detailed and customer-service oriented.
• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding.
• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.
• Comprehensive group medical and hospitalization insurance benefits.
• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.

CONTRACT JOBS!

3 Year Contract

$2,700.00 to $3,300.00 per month

(with annual increment)

FACILITIES MAINTENANCE TECHNICIAN

LOCATIONS (ISLAND WIDE)

Tanjong Pagar, Raffles Place, Orchard, etc.

JOB DESCRIPTION

Job Scope

• Perform preventive maintenance and regular inspections of installations, fixtures, equipment, common areas, and property to ensure cleanliness, safety, and optimal working condition.
• Carry out minor building, mechanical, and electrical repairs, as well as general handyman tasks (such as replacing light bulbs, resetting drawer locks, etc.).
• Monitor and address maintenance service requests, investigate issues, and implement corrective actions for any equipment breakdowns or faults identified during routine checks, servicing, or maintenance.
• Conduct daily, weekly, and monthly inspections of key facilities, systems, and critical areas.
• Oversee and coordinate the rectification of defects, maintenance, replacements, and upgrades performed by contractors.
• Supervise contractors and vendors carrying out maintenance work on building facilities (e.g., building maintenance, Mechanical & Electrical systems (M&E),horticulture, cleaning, pest control, etc.).
• Monitor utility consumption by recording water and electricity meter readings, and report any unusual or excessive usage.
• Assist in fire safety management, emergency response procedures, and the development of business continuity plans for the Authority's premises.
• Collaborate with the Authority’s staff on projects and maintenance work, ensuring adherence to fire, health, and safety regulations.
• Coordinate with audio-visual and cleaning contractors to set up meeting venues, including arranging seating and equipment.
• Update and maintain information databases and records for engineering systems, including breakdown reports.
• Perform any other facilities management tasks or related duties arising from building operations and requirements.

JOB REQUIREMENTS

• A minimum three (3) years’ relevant experience in building operation and maintenance of building facilities.
• We welcome those with a minimum of a NITEC/Higher NITEC in Facility Management or Mechanical and Electrical Services or equivalent.
• Experience with electrical systems, uninterruptible power supplies, generators, FM200, fire alarms, sprinklers, as well as high and low voltage switchboards will be an advantage.
• Additional qualifications such as an Electrical Worker License, Singapore Certified Energy Manager (Associate), or Green Mark Facilities Manager certification are highly desirable.
• A self-motivated individual who works well independently and as part of a team, comfortable in a fast-paced and dynamic environment.
• Strong interpersonal skills with a focus on customer satisfaction.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

CONTRACT JOBS!

3 Year Contract

$3,100.00 to $3,500.00 per month

(with annual increment)

MULTIMEDIA /AV TECHNICIAN

LOCATIONS (ISLAND WIDE)

Tanjong Pagar, Raffles Place, Orchard, etc.

JOB DESCRIPTION

Job Scope

• Manage the day-to-day operation of AV and VC systems for both virtual and in-person events.
• Plan and coordinate schedules for multiple events (including multi-day events), ensuring all setup and testing are completed at least 30 minutes prior to the event start.
• Oversee the maintenance and operational readiness of AV and VC systems by performing predictive and preventive maintenance, including daily, weekly, and monthly equipment inspections.
• Generate and submit weekly reports detailing maintenance checks for documentation and review.
• Monitor and respond to service requests, investigate issues, and implement corrective actions for any equipment failures, breakdowns, or faults identified during routine checks, servicing, or maintenance.
• Maintain an organized asset inventory, including proper labelling, along with detailed problem and incident reports.
• Ensure timely updates to engineering system information databases, such as drawings, operation manuals, and maintenance documents.
• Coordinate and oversee the resolution of AV and VC system defects, including maintenance, replacements, and upgrades.
• Collaborate with audio-visual equipment providers and cleaning contractors to set up meeting venues, including seating arrangements and equipment placement.
• Perform any additional AV and VC system tasks or related duties as needed based on operational requirements.

JOB REQUIREMENTS

• A minimum of three (3) years of relevant experience in operating, maintaining, and managing AV equipment and facilities.
• We welcome those with a minimum of a NITEC/Higher NITEC in Facility Management or Mechanical and Electrical Services or equivalent.
• Proven experience in broadcasting and live production, or in AV and VC operations and maintenance, with supervisory responsibilities.
• Strong knowledge of equipment (such as cameras, video switchers, lighting, and sound) required for professional video production and live streaming.
• Hands-on experience with filming equipment and studio production, including work on production sets or as part of a production team.
• Self-motivated and able to work independently, while also being a collaborative team player in a fast-paced and dynamic environment.
• Excellent interpersonal skills and a customer-focused approach.

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

[email protected]

OR

[email protected]

For more details please call at 6333 0052

Mondays to Fridays
9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

1. MUST HOLD ANY DIPLOMA OR DEGREE IN ANY MANNER IN A RECOGNISED UNIVERSITY/BOARD

2. MUST HAVE A MINIMUM OF 5 YEARS OF EXPERIENCE IN THE CONSTRUCTION SECTOR

3. MUST BE FLUENT IN ENGLISH.

4. SHOULD COOPERATE FOR OVERTIME WORKING IF NECESSARY

5. SHOULD FOLLOW SUPERIOR'S INSTRUCTION TIME TO TIME

6. SHOULD BE FAMILIAR WITH SINGAPORE ROAD ROOTS

7. SHOULD HAVE CLASS 3/3C DRIVING LICENCE

8. SHOULD OBEY THE COMPANY RULES AND REGULATIONS

9. SHOULD BE READY FOR LOADING AND UNLOADING

10 SHOULD BE ABLE TO HANDLE THE SITE INDEPENDENTLY

Job Description

• The role reports to the main manager and will support in driving HSSEQ day-to-day operation, continuous improvement process across the organization, and ensuring delivery of HSSEQ policies and objectives
• This person is expected to take the “right” decisions based on our Company values and commitment to safety.
• Responsible for the Environmental Management System
• Administrate changes to the SMS, ensuring that flaws in the system are captured, corrected, reviewed, and implemented as required
• Monitor observations from Masters Shipboard SMS Reviews, Audits, and ordinary “Change Requests” raised in SERTICA are processed
• Administrate Ship to shore annual emergency response exercise, Annual Reports and drills with Q.I and OPA 90 Vessel Response Plan exercise

Job Requirements

• At least 2 years experience as Dry Cargo ship Captain
• Prior experience as Marine Superintendent for at least 2 years
• Knowledge of Safety Management System and ISO Standards to facilitate assessment/review/changes of the procedures, forms, checklists, etc. in SMS to ensure compliance with applicable standards (ISM Code, MLC, ISO 9001 / 14001/ 45001)
• Candidate needs to be self-driven, have the ability to multi-task, and possess good communication, problem-solving
• This person should demonstrate a positive working attitude and the ability to engage, involve, guide, and inspire others to conduct their jobs safely
• Auditing Knowledge and skills, and follow-up and follow-through skills will be useful

Responsibilities:

• Assist the sales team with sales development & client management and implementation in achieving their business objectives
• Submit/ liaise applications with insurers
• Assist in proper documentation and maintenance of each application
• Familiar with insurance product/ services and banks' credit procedure or Insurer's due diligence procedure
• Perform administrative tasks, such as organizing medical examination and logistic for new leads, preparing insurance forms and policy contract package, handling client's reimbursement
• Handle enquiries from internal and external customers
• Participate in internal & external continuous training/ learning programs
• Participate in general improvement of internal process

Requirements:

• Diploma/ Bachelor’s degree or equivalent with at least 3-4 years' experience preferably in a ARM role in the Private Bank / Mass Affluent space or Case Manager in the Insurer or Insurance Broker space.
• Proficient in Microsoft Office
• Performance driven and results focused
• A team player that possesses good interpersonal skills with excellent communication and negotiation proficiencies.

EA License Number: 23C1935 | EA Personnel Number: R1551292

Responsibilities:

· Attachment to store for learning opportunity

· Organize incoming stock into respective locations for store-in

· Verify quantities, condition of items before delivery

· Handling of product samples

· Handles incoming calls / faxes / e-mails or serve walk-in customers on enquiries or confirmed orders

· Liaises with customers and negotiates on prices

· Prepares the necessary paperwork, such as quotations, delivery orders

· Follows up on outstanding enquiries, back orders and customers’ payments

· Issues credit notes to customers if necessary

Requirements:

· GCE “N’ levels or equivalent

· Preferably with 1 - 2 years’ working experience in customer service or field sales

· Has initiative and a positive learning attitude

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Good communication skills & Possesses good problem solving skills

Customer Service Office @ TANJONG PAGAR

Join a leading firm as a Service Delivery Executive to oversee and manage vendor support to ensure adherance to SLAs.

Your new role:

• Serve as the primary point of contact for external vendors supporting application systems.
• Negotiate and monitor service level agreements (SLAs), ensuring compliance and timely issue resolution.
• Oversee the day-to-day delivery of application support services by vendors to ensure high availability, performance, and reliability of application systems through proactive monitoring and timely intervention.
• Coordinate and collaborate with vendors to resolve complex issues and deliver enhancements in line with business needs.
• Evaluate vendor performance periodically and recommend improvements or alternative solutions.
• Serve as a liaison between internal teams, end-users, and vendors to ensure clear communication and alignment on requirements.
• Collaborate with internal IT teams to implement upgrades, patches, and changes to application systems.
• Supervise the technical aspects of vendor-provided application support, including system diagnostics, troubleshooting, and resolution of incidents.

You will need:

• Prior hands-on experience in a similar service delivery or application support role with strong vendor management skills.
• Technical understanding of application support and troubleshooting, as with technical knowledge on database management, middleware support and integration with third-party systems etc.
• Sound technical knowledge on Unix/Linux, Java, SQL and more
• Familiarity with incident management tools (e.g., ServiceNow, Jira) to track and resolve tickets effectively.

If this interests you or you know anyone who might be suitable, please click apply to submit your application or email an updated copy of your CV to [email protected]. Please note that only shortlisted applications will be contacted.

EA registration No.: R1987315

Employment Agency License No.: 23C2056

About Us
Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

About the Team

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and also SAP’s Regional Strategic Partner. The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title: SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team. This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Pre-requisites requirement:

• Must have experience in managing SAP ERP AMS projects.
• Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.
• Must have experience in supporting pre-sales. Able to engage and manage customer independently.
• Must have experience in S/4HANA support.
• Logical and structured thinking.
• Motivated to learn new technology.
• Cloud experience.

Responsibilities:

• Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.
• Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.
• Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.
• Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.
• Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.
• Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.
• Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements:

• Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
• Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.
• Has experience in S/4HANA or cloud implementation
• Motivated to learn new technology
• Working in tight deadlines and short notice is very common
• Readiness to learn and deliver additional modules

Why Join Us
At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Job Description:

- Provide operational and administrative support to the end-users via phone calls and emails.

- Receive cases, analyse the background and follow up actions required.

- Communicate with callers where required, and with internal stakeholders for necessary actions.

- Correspond with various department to retrieve data and inputs necessary for case resolution or submission. Ensure that responses adhere to process flows.

- Conduct investigation on process gaps to determine root cause and provide advice for rectifications. Liaise with business process owners, ground users and system technical teams to rectify or improve process gaps.

- Support, conduct audit and track submission of reports.

- Provide clear and concise advice and responses to the queries raised via phone call and/or email.

- Carry out administrative tasks to ensure processes are complete.

Job Requirements:

- Track record of customer service experience and competency

- Excellent communication and interpersonal skills

- Able to handle different types of customers and complex cases

- Strong analytical and problem solving skills

- Meticulous with keen attention to details, highly disciplined, service-oriented and good team player

- Proficient in Microsoft Office applications (Excel & Word)

- Polytechnic Diploma/Degree

Interested candidates may apply to [email protected] (Reg ID: R1103695, EA License: 95C3650) for immediate processing.

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.

Roles and Responsibilities

· Attend to customer enquiries, feedback and complaints via phone, email or in-person.

· Check and monitor CCTVs for discrepancies, system issues and incidents.

· Obtain and evaluate all relevant information to escalate car park cases to the Operations or Technical teams.

· Monitor incident queues and work with operational teams to ensure escalated cases are resolved within the required service levels and customer requirements.

· Perform investigations and process refunds for customers.

· Perform administrative tasks related to customers data such as service reports etc.

· Monitor and track manpower deployment for Operations and Technical teams.

Requirements

· At least GCE ‘O’ Levels or equivalent.

· At least 2 years of working experience in the customer service or call centre roles.

· Required to work rotating shifts due to 24/7 operations of control centre.

· Excellent customer service and communication skills.

Proficient in Microsoft Office tools (Excel and Word).

Job & Responsibilities:

• Coordinate with clients and internally for audit scheduling and other related matters
• Preparation & compilations of the relevant documentation/reports, ensure all paperwork, system, and filing is completed on time and accurately
• Assist in submitting documents to the relevant departments or companies
• Generate invoices, monitoring reports and customer follow up etc as per required deadline
• Attend to clients’ inquiries and ensure all requests and issue are resolved.
• Provide administrative support to the sales and operation team
• Attend, respond and monitor daily telephone and email enquiries
• Other ad-hoc duties as assigned

Requirements:

• Min GCE O Level / Nitec in any studies or above
• Strong attention to detail and meticulousness
• Strong organizational skills
• Good communication skills
• Ability to work independently & autonomously
• Proficiency in Microsoft Office application
• Fresh graduates are welcome to apply

Job Description:

• To readily identify and assess risks inherent in moderately complex cases by integrating a range of information.
• To readily use professional tools and working templates to guide staff in case assessment and case planning.
• To participate in client/community assessments, group/community work processes and specialized intervention strategies.
• To support the Assistant Senior / Senior / Lead Professionals in the implementation of centre’s operational and practice protocols, processes and policies.
• Undertake any other duties assigned by the Head of Centre

Job Requirements:

• Degree in Counselling, Psychology, Social Work from an accredited institution

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Finance Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Responsible for full sets of accounting, financial management reports, financial audit and generation of Inventory Report
• Review and Approve Financial Submissions and manage cash flow
• Responsible for GST, Taxation and Annual Surveys
• Responsible on compilation of Trader Profit & Loss
• Manage tracking & reporting from the trading platforms.

Requirement

• Min Bachelor’s degree in finance & accounting
• Min 5 years of experience in financial reporting
• Experience in commodity trading and metals will be added bonus
• Knowledge or experience in currency hedging

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)