DESCRIPTION:

• Creating processes: You may have the responsibility for developing new techniques for packaging, processing and preserving food items. You may test the processes and the usage of food equipment.
• Doing research: It may be necessary for you to conduct in-depth research to develop new food and pharmaceutical products. This might involve studying plants and experimenting with them to change their properties.
• Providing support: Your job might also involve providing technical and marketing support to food manufacturing companies. You may collaborate with other professionals in the food processing industry.
• Developing solutions: As a food engineer, the company you work for may expect you to develop solutions to various challenges arising in food manufacturing and distribution processes. This helps improve the efficiency of food production.
• Conducting tests: You may perform tests on new products to determine their shelf life, nutrient retention, taste and smell. This can ensure maintenance of the business quality standards.
• Designing equipment: You may make instruments that can enable you to meet specific product requirements. This may include machinery for cutting vegetables or machines that dispense beverages.
• Evaluating production processes: You might assess new food processing technologies and equipment to ensure they meet industry standards. This role may also entail revising existing production processes to match current technological advancements.

DUTIES:

• As a food engineer, you may desire to communicate with other professionals, such as food technologists, technicians and scientists. Effective communication is essential for both individual and team success, as it can reduce misunderstandings, develop strong relationships and help establish yourself as an active team member.
• You may solve problems relevant to food manufacturing, processing and distribution. These skills include active listening, analysis, team building, research, creativity, decision making and Time management
• Analytical thinking refers to observing, researching and developing critical insights from data or other information. Using analytical thinking can enable you to gain knowledge and devise solutions or ideas that relate to a problem or topic. Analysis entails identifying a problem, simplifying it into manageable segments, gathering relevant information, assessing cause-and-effect relationships and developing, testing and reviewing solutions

• Position : Customer Service Officer (Must be from PCB/ Electronics/ Semicon Industry)
• Location : Marymount
• Working hours : 5 days a week; Mon-Fri 8.30am -6pm (Currently WFH every WEDNESDAY)
• Salary (commensurate with experience) : Up to $4500 + AWS + Performance Bonus
• Duration : Perm
• Industry : PCB/Electronics/Semicon Industry

Main Responsibilities:

• Monitor Customer’s order processing and closure.
• Generate Weekly and Monthly Report using MS Excel.
• Check on WIP of PCB to ensure all orders are taken and progress in time. Must monitor closely of the WIP in order to have clear information providing to Sales Personnel or Customer at all time.
• Follow up and receive Customer’s PO before sending to Thai Factory
• Ensure all ETA/Delivery Date are met as per Customer’s request.
• Liaise Customer Window User in Thai Factory on the PCB Status.
• Develop good working relationship with Customer and Thai Factory Personnel to achieve objectives within timescales.
• Provide Sales Support on administration work to your Sales Personnel.

Requirements:

• Preferably at least 1 years experience as Customer Service Officer in PCB/Electronics/Semicon industry
• Min 'O' Level or Diploma holder
• Bilingual in English and Mandarin to converse with Mandarin speaking associates

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Responsibilities:

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter
• Ensure smooth traffic flow at the lobby and at the driveway
• Ensure admitting patients are sent to the room as soon as possible
• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up
• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement
• Make specialist referral appointments for walk-ins

Requirements:

• Min A Levels
• Customer Service exprience would be an advantage

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

• Working Location: Jurong Pier Road - Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for proactive marine service engineer who are familiar with 2-Stroke & 4-Stroke Engines, Engine Components Overhaul and maintenance, general mechanical dismantling and assembly works.

Job Description:

· Inspect, diagnose and troubleshoot and carryout repair, maintenance or reconditioning of marine engines 2 & 4

Stroke Main/Aux Engines, Crankshaft & Camshaft Replacement and other onboard machinery.

· Collaborating with internal teams to address customer needs and provide technical assistance.

· Performing on-site repairs, maintenance and reconditioning jobs onboard the vessels in shipyards, ports,

anchorage or voyage and offshore with the team of service technicians.

· Carry out removal and installation work onboard vessels and general servicing and repair in the workshop.

· Interact with customers during the work execution.

Requirements:

· Diploma/Degree in Mechanical, Marine or Engineering related field.

· At least 5 years relevant experience within the engine overhaul industry.

· Be able to work on board vessel's engine room environment, Shipyards, Anchorage etc and travel overseas for

assignments.

· Excellent technical knowledge and problem-solving skills.

· Possess positive and responsible attitude towards work.

· Able to work with other specialists of the same or lower skill level and successfully complete projects.

· Ability to work independently.

· Ability to create internal and external work reports.

· Able to do overtime and work during weekends and public holidays for urgent repair jobs.

· Salary will commensurate according to experience & qualifications.

Additional Information:

· 5 days’ work week

· Transport provided from Choa Chu Kang and Pioneer MRT and vice-versa.

· Variable bonus and better medical benefits.

· Career growth & learning opportunity.

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

We are looking for a System Delivery Manager, leading a team of maintenance engineers providing maintenance services to stakeholders according to SLA.

Responsible for overall planning, executing, monitoring and controlling the maintenance project, particularly in the areas of Service Level Performance

Requirements:

Have experience with managing and planning the following:

Routined Maintenance Management

Change Request Management

Service Request Management

Inventory/Asset Management

Service Continuity and Availability

Incident Management, Problem Management

Obsolescence Management

Produce monthly reports on the maintenance details

Communicate with Stakeholders

Able to work in a dynamic environment;

Familiar with CII Systems, preferred.

*Need to travel / station at Changi Airport frequently.

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Duties and Responsibilities :

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• No experience can apply. Training provided

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

6 Days work ( Off on Weekday )

7 Days AL

Performance Bonus

Job Description

● Preparation for opening and closing of shop

● Serve food and beverages promptly and courteously

● Clear and reset tables after guests have finished dining.

● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets

● Ensure compliance to food safety, hygiene and sanitation standards

● Address and resolve customer complaints and issues promptly and professionally

Requirements:

● Inexperienced candidates are welcome to apply

● Flexibility to work shifts, including evenings, weekends, and public holidays.

● Good customer service and willing to learn attitude

Interested applicants kindly apply through this job portal or email to [email protected] and I will be in touch with you shortly.

Regret only shortlisted candidates will be notified.

Goh Boon Hui R24122338
Just Recruit Singapore Pte Ltd - EA12C6295

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Industry/ Organization Type: F&B Working

Location: Sentosa

Benefit : AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

Duration: Permanent Service Crew / Bartender

• Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

• Salary Package: S$2,300 – S$2,800

• Related experience in the F&B industry.

• Love to interact with customers.

• Wine knowledge (WSET Level 1 or 2) will be extremely beneficial but not needed.

• Good communication skills and interpersonal skills

• Willingness to work during peak hours, including nights, weekends, and holidays

• Local candidates with related work experience in F&B are welcome to apply.

Whatsapp us +65 8628 6818

Our esteemed client, a reputable company, is searching for a Service Sales Executive:

Job Responsibilities:

• Coordinate with customers to prepare and present service contracts, ensuring clarity and alignment with their needs.
• Prepare detailed repair quotations for customer approval, facilitating timely service delivery.
• Create work orders and Material Requisitions (MR) for the controller to efficiently schedule and manage jobs.
• Consolidate and close work orders upon completion of repair jobs, ensuring all processes are properly documented.
• Monitor customer payments, following up to ensure timely settlements and maintaining positive customer relations.

Requirements:

• NITEC in Electrical & Electronic Engineering or Mechanical Engineering.
• Possess at least 2 years of working experience in B2B Sales.
• Willingness to travel frequently to customer sites for contract discussions and repair confirmations.
• Possession of a valid Class 3 Driving License.

Additional Information:

• Working Location: Joo Koon
• Working Hours: 8:30am - 5:30pm (Mon-Fri)
• Salary up to SGD2,250 + Transport Allowance + Support Allowance + Commission + VB ( 1 Month )

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software

Job Description & Requirements

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:
1) Career advancement
2) 7 days annual leave
3) 7 off days per month
4) Overtime pay
5) Medical subsidies
6) Dental benefits

7) TCM benefits
8) Staff drink
9) Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

Job Description

• promoting tax compliance and fostering a community of responsible taxpayers
• Interact with taxpayers through phone calls to fulfill their payment and filing obligation for Corporate Income Tax and GST.

Job Requirements

• Candidate must possess at least 'A' level/Diploma qualification
• Must be service-oriented and assist citizens in fulfilling their tax responsibilities.
• Able to handle taxpayers confidently and professionally
• Prior experience in customer service, along with strong interpersonal and verbal communication skills
• Available to commit starting from 13 Jan 2025
• Candidates without tax experience are welcome to apply as training will be provided

Work Arrangement

Salary:

• $13.60 (during training)
• $15.05 (after training period)

Contract Period: 13 Jan to 30 Jun 2025

EA License No.: 96C4864

Reg. No.: R22110485 SHANICE LIM XIN NI

F&B Food Packer

• Industry: F&B

• Remuneration: Up to $2000 (Depending on experience)

• Working Hours: Saturday – Wednesday (8am – 5.30pm)

• Location: Tai Seng MRT (5 minutes’ walk)

Job Responsibilities:

• Pack food items accurately and efficiently according to orders.

• Ensure packaging meets hygiene and quality standards.

• Label and organize packed items for delivery or storage.

• Maintain cleanliness and orderliness in the packing area.

• Perform other tasks as assigned by the supervisor.

Job Requirements:

• Candidates with no experience are welcome to apply

• Comfortable with working in kitchen environment (with aircon)

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Rei Lai Yu Wen (R2199207)

餐饮食品包装员

> 行业： 餐饮业

> 薪资： 高达 $2000（根据经验）

> 工作时间： 星期六至星期三，上午8点至下午5点30分

> 工作地点： 大成地铁站（步行5分钟）- Taiseng MRT

工作职责：

按订单要求准确高效地包装食品。

确保包装符合卫生和质量标准。

为配送或存储贴标签并整理已包装的物品。

保持包装区域的清洁和整齐。

执行主管分配的其他任务。

职位要求：

无经验者亦欢迎申请。

能适应厨房环境工作（有空调）。

有兴趣的申请者请将简历发送至：

[email protected]

我们仅会联系符合要求的候选人，敬请谅解。

Align Recruitment Pte Ltd (20C0253)

Rei Lai Yu Wen (R2199207)

Description

• Attend to customers inquiries on all service features and ensure proficiency in service features.
• Export and import (Air & Sea) document processing.
• Arrange Courier Services with forwarders.
• Arrange booking with FCL and LCL carrier.
• Assign transhipment into export leg consol file in the SAP system.
• Arrange for trucking and loading of container with CFS operator.
• Ensure that all hazardous cargo arrangements and procedures are in accordance with company policy.
• Issuance of BL and shipping certificates as needed.
• Adherence to all destinations' SOPs
• Compliance with irregularity handling procedures with the origin and destinations.
• Ensure that shipment costs are correctly accrued in SAP. Verify vendor/intercompany invoices and file disputes for any that are incorrect.
• Ensure shipment timely invoicing in accordance with company KPIs.
• Ensure that files are checked, updated, closed, and archived accurately within the defined KPIs.
• Back up for other team members as when necessary
• Any other job-related tasks assigned by the superior

Our esteemed client, an established MNC, is searching for an Admin cum Customer Service:

Job Responsibilities:

• Generate and manage delivery orders and invoices.
• Answer incoming phone calls and handle inquiries.
• Print, sort, and file delivery orders and tax invoices.
• Mail tax invoices to customers.
• Issue debit and credit notes.
• Order office supplies and equipment such as toner, A4 paper, envelopes, etc.
• Send monthly statements of accounts to customers.
• Arrange courier services as required.
• Prepare invoices and packing lists for shipments.
• Consolidate and submit petty cash summaries to the accounts department monthly.
• Respond to sales inquiries and process orders via email or phone.
• Process purchase orders (PO) to vendors.
• Update and follow up on customer orders and outstanding payments.
• Coordinate with customers on goods collection methods and payment details.
• Arrange travel bookings and prepare travel requisition for approval.
• Record cheques and submit vendor invoices to the accounts team.
• Manage and update employee absentees using the Info-Tech system.

Job Requirements:

• At least O-level or ITE with admin experiences

Additional Information:

• Salary: Up to SGD 2,600 +AWS +VB
• Working Location: Tuas Crescent
• Working Days: 5 Days work week, 8.15am - 5.45pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

*Join Our Team: Outdoor Service Engineer*

Are you a tech-savvy problem solver with a passion for the great outdoors? AV Media Pte Ltd is seeking an enthusiastic and skilled Outdoor Service Engineer to join our dynamic team.

*About Us:*

AV Media Pte Ltd is a leading provider of audiovisual solutions, serving prestigious clients including MOE schools and various government agencies. We pride ourselves on delivering top-notch services and innovative solutions.

*Position: Outdoor Service Engineer*

*Key Responsibilities:*

- Provide maintenance and support for audiovisual equipment at client locations.

- Troubleshoot and resolve technical issues efficiently and effectively.

- Ensure customer satisfaction by delivering excellent service.

- Collaborate with the team to improve service quality.

*Requirements:*

- Technical diploma or equivalent in a related field.

- Experience in audiovisual equipment maintenance and troubleshooting.

- Strong problem-solving skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage time effectively.

- Valid driver's license.

*Benefits:*

- 5-day work week.

- Company-provided vehicle for service visits.

- Comprehensive training program.

- Attractive salary and benefits package.

- Opportunity to work with prestigious clients and advance your career.

*How to Apply:*

If you’re ready to take on an exciting challenge and be part of a forward-thinking company, send your resume and a cover letter to [email protected] with the subject line "Application for Outdoor Service Engineer."

Join us in making a difference through cutting-edge audiovisual solutions!

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Great to Meet You! We are Ascenda

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviours, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

Join us as a Customer Service Executive in our Rewards Central Team!

We’re looking for driven individuals from the Travel industry keen to learn and grow in a fast-paced environment.

In this role you will be expected to:

• Quickly resolve customer queries by phone and email.
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer and partner escalations
• General administration, reporting and special projects
• Build sustainable relationships of trust through open and interactive communication

Requirements

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years experience working in a call centre, handling inbound calls and emails.
• Previous experience with the airline, hotel or travel industry is a MUST
• Prior experience and willingness to work on overnight shifts, weekends and public holidays.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment
• Self-motivated and able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required. Knowledge of a second language is an advantage
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment
• Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity

What we offer:

• Competitive salary and benefits
• Travel benefits
• Flexible working environment
• Comfortable working environment
• Diverse and friendly working culture.

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the fintech innovation space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!

We have a rewarding working place that provides a:

• High growth environment & exponential career development
• Mobile & flexible work environment
• WFH office equipment allowance
• Medical insurance coverage
• Competitive compensation
• Travel perks & Employee rewards

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.