Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.

• You will support the SFM & Bistro TL & Manager in the administration and operation of the Swedish Food Market and Swedish Bistro
• You ensure efficient operations of your section with special attention to the preparation and serving of food that enhance visitor experience.
• You look into customers’ concern in our food and services and provide solutions and corrective actions of necessary.
• Assist SFM & Bistro TL & Manager on goods supply forecast, stock controls and ensure proper cash handling procedures in accordance to the IKEA Safety & Security Risk Manual.
• Constantly follow up on the quality and food safety regulations and ensure a safe working environment for co-workers/ customers in accordance with all local health and safety regulations, operational and HACCP standards.
• You must check, verify and confirm the receipt of goods and to ensure quantity received matches the quantity invoiced by the supplier /prices invoiced by suppliers matches prices in our Purchase Orders.
• To ensure goods received from suppliers are stored in a First Expire First Out (FEFO) manner with date of delivery indicated on the package and supplier invoices and/or delivery orders are in place upon delivery of goods.
• You will need to co-ordinate with Team leader, managers & admin staff in resolving issues related to delivery of goods including quantity, pricing and quality.
• You support cost control by assist in materials requisitions, purchases and prepare reports for resource forecast and inventory management.

DESCRIPTION:

• Creating processes: You may have the responsibility for developing new techniques for packaging, processing and preserving food items. You may test the processes and the usage of food equipment.
• Doing research: It may be necessary for you to conduct in-depth research to develop new food and pharmaceutical products. This might involve studying plants and experimenting with them to change their properties.
• Providing support: Your job might also involve providing technical and marketing support to food manufacturing companies. You may collaborate with other professionals in the food processing industry.
• Developing solutions: As a food engineer, the company you work for may expect you to develop solutions to various challenges arising in food manufacturing and distribution processes. This helps improve the efficiency of food production.
• Conducting tests: You may perform tests on new products to determine their shelf life, nutrient retention, taste and smell. This can ensure maintenance of the business quality standards.
• Designing equipment: You may make instruments that can enable you to meet specific product requirements. This may include machinery for cutting vegetables or machines that dispense beverages.
• Evaluating production processes: You might assess new food processing technologies and equipment to ensure they meet industry standards. This role may also entail revising existing production processes to match current technological advancements.

DUTIES:

• As a food engineer, you may desire to communicate with other professionals, such as food technologists, technicians and scientists. Effective communication is essential for both individual and team success, as it can reduce misunderstandings, develop strong relationships and help establish yourself as an active team member.
• You may solve problems relevant to food manufacturing, processing and distribution. These skills include active listening, analysis, team building, research, creativity, decision making and Time management
• Analytical thinking refers to observing, researching and developing critical insights from data or other information. Using analytical thinking can enable you to gain knowledge and devise solutions or ideas that relate to a problem or topic. Analysis entails identifying a problem, simplifying it into manageable segments, gathering relevant information, assessing cause-and-effect relationships and developing, testing and reviewing solutions

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Diploma in Business Studies / Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Job Description

· Oversees the daily operation and food preparations process that

highest professional food quality & safety standards set by the Manager were achieved

. Managing a team of production workers, ensuring compliance with safety and quality standards,

and optimizing production efficiency

· Perform any other ad hoc duties as assigned by the Manager

· Your assigned duties may be adjusted depending on prevailing evolving needs of the company.

· Other Adhoc duties as assigned.

Job Requirements

· Minimum 5 year FnB Food manufactuting experience.

· Effective communication and leadership skills are essential

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Food Assembly Assistant reports to Catering Supervisor (Pre-set) through the Catering Officer and his/her duties are as follow:

1. Preset Business, Premium Economy and Economy class meals on trays according to airline's specifications.

2. Collect all the required food items for preset.

3. Collect bins of clean airline equipment from equipment staging area.

4. Operate the assembly conveyor belts and put the required food items and service wares on the trays based on the ETD of the flights.

5. Refer to flight checkout sheet, photo specs, and special meals table during preset.

6. Label carts according to Equipment Loading Plan.

7. Inform the Foodbank OA to page for any items shortages.

8. Collect all balance preset items and return them to Foodbank and TA Sub-store.

9. Ensure that the conveyor belt and the surrounding work area are neat and tidy before leaving the work place.

10. Follow safety and health procedures at workplace;

o Not endanger yourself and your colleagues;

o Not tamper with safety devices, or perform wilful or reckless acts;

o Report unsafe work conditions, behaviours and workplace incidents (regardless of whether an injury has taken place); and

o Provide suggestions to improve safety and health at work

11. Perform such other duties as directed from time to time by the Catering Officer & Catering Supervisor (Pre-set).

Requirements:

• Must be able to communicate in English
• Must be able to use PCs and computer systems related to area of work (e.g. Infolog), read computerised worksheets when on duty
• Possess good knowledge of food hygiene and food handling procedures
• Be able to work shift;
• Cross deployed across sections in Food Solutions when required

Job Description

• Is Driver-in-charge of an assigned route which includes outbound and inbound trips; to & fro warehouse/assigned outlets/assigned drop-off points
• Perform Barcode Scanning
• Perform merchandising; organise produces presentation at outlets
• Perform Picking/ Labelling/ Repacking/reconciliation where necessary
• Responsible for on time inventory return to warehouse per schedule
• Responsible for cleaning and maintenance of the vehicle
• Conducts daily checks to ensure that vehicles are in good and safe conditions
• Assist in other Drad-hoc duties when required

Job Requirements

• Possess class 3 license (Manual),
• Can work diligently independently
• Has pleasant communication ability
• Has a basic level of customer service skills when dealing with vendors/customers
• Has advantage if possess forklift license

货车司机- 有机健康食品公司

- 提供友善送货服务到指定的超市

- 摆放干货/蔬菜到货架上

- 照顾货车的整洁

-能安排多加班享有更多加班费

-享有花红，津贴，年假福利

-需要有3号驾照

I) Job Purpose:

The Fish Cutter is responsible for cutting, filleting, and processing fish in preparation for sale or distribution. This role involves ensuring that the fish is processed according to food safety and quality standards, maintaining cleanliness and hygiene in the work area, and adhering to safety regulations.

II) Roles & Responsibilities:

Fish Processing:

• Cut, fillet, and portion fish into specific sizes, shapes, or pieces as required by customer orders.
• Remove bones, skin, and scales from fish while maintaining quality and minimizing waste.
• Process fish for different markets accordingly to the Production Supervisor’s instruction.

Equipment Operation:

• Safely operate various cutting tools and machinery, including knives, saws, and fish filleting machines.
• Ensure that equipment is regularly cleaned, maintained, and sharpened to maintain efficiency and safety standards.

Quality Control:

• Inspect fish for quality, freshness, and any defects before processing.
• Adhere to food safety and hygiene standards throughout the processing and handling stages.

Packaging and Storage:

• Pack processed fish in appropriate containers for order delivery.
• Ensure proper storage of fish, including the use of refrigeration or freezing, to maintain freshness.

Health and Safety:

• Maintain cleanliness and organization in the work area, following all sanitation protocols.
• Follow safety guidelines to prevent accidents and injuries in the workplace.

Inventory Management:

• Keep track of fish stock levels and notify supervisors of any shortages or excesses.
• Assist in the rotation of stock to ensure the use of older fish first (FIFO method).

Others:

• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.
• Ability to work in a fast-paced environment and under time constraints.

IV) Qualifications and Skills:

• GCE ‘N’ Level academic qualification or equivalent. Previous experience in fish cutting, meat processing, or a similar role is preferred.
• Ability to operate various cutting tools and machinery.
• Knowledge of food safety regulations and standards.
• Knowledge of fish species, anatomy, and best practices for filleting and portioning.
• Good communication and teamwork skills.

V) Experience:

• At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,000

Job Scope

• Pack raw meat and prepare for shipping
• Cut & prepare raw meat according to order received
• Preparing frozen raw meat for further processing
• Handle heavy goods (raw meat) from Point A to B
• Clean the walk-in freezer/cold room where raw meat has been stored
• Manage other raw meat-handling workers & assist them where required
• Scheduling work shifts
• Any other work as assigned

Additional Information:

• Physically demanding due to raw meat handling
• Very cold environment due to frozen meat storage
• High working hours due to demand

EA Reg Number: R24123162

EA License Number: 24C2311

Job Scope

• Pack raw meat and prepare for shipping
• Cut & prepare raw meat for packing according to order received
• Preparing frozen raw meat for packing
• Pick up heavy goods (raw meat) from delivery
• Cleaning walk-in freezer/cold room where meat has been stored
• Monitor & supervise other raw meat-handling workers & assist where required
• Scheduling work shifts
• Any other work as assigned

Additional Information:

• Physically demanding due to raw meat handling
• Very cold environment due to frozen meat storage
• High working hours due to demand

EA Reg Number: R24123162

EA License Number: 24C2311

$11.50/HR + LEAVES + MEDICAL+BONUS

• Provide day to day production operational duties.
• Processing of finished products.
• Picking and packing of products.
• MUST BE OK to handle poultry meat.
• 10 to 15 DEG work environment.
• ABLE TO Commit.

Benefits Summary:

• Food Court Area Manager (Multiple outlet)
• Permanent role
• Basic Up To $3500, Mobile & Transport Allowance + Target Incentive; Gross salary up to $ 6,000
• Company vehicle will be given
• Hybrid working Environment
• Location: Multiple outlet

Responsibilities:

Operations

• Led a team of Senior Managers and Foodcourt Managers to achieve sales targets and overall outlet performance.
• Guided Senior Managers, Foodcourt Managers, and F&B Supervisors to ensure smooth daily operations of food courts and coffee shops.
• Provided leadership and set directions, ensuring the operation team adhered to company SOPs and operational workflows.
• Maintained good working relationships with landlords, relevant authorities/agencies, and stall tenants.
• Assisted inspectors from authorities such as NEA, SFA, and Civil Defense during inspections and follow-up actions.
• Liaised with landlords on building matters, joint promotions, and events.
• Marketed food stalls to tenants and ensured prompt rental collection from tenants.
• Managed lease renewal agreements, negotiated terms, and followed up with stall tenants.
• Sourced qualified tenants and food types to fill vacant stalls, ensuring all stalls were occupied.
• Proposed activities based on market needs.
• Took immediate and appropriate actions for debt recovery (e.g., stall rental) to minimize credit losses.
• Handled daily sales settlements.
• Collaborated with Business Development and Project teams to identify potential new business opportunities, sites, and oversee the build and renovation processes.
• Ensured the financial and operational performance of designated food courts and coffee shops.
• Worked with senior management and the financial team on outlet budgets.
• Established overall business plans and provided regular performance, sales, and financial budget reports to senior management.
• Provided solutions to improve the bottom line and outlet P&L.
• Maintained and improved established quality and service standards.
• Developed employees by providing ongoing feedback and establishing performance expectations.
• Conducted regular checks on hygiene, service standards, and product quality, providing feedback internally and to stall tenants.
• Ensured stall selling prices were in accordance with agreements.
• Assessed and evaluated stall tenant performance.
• Supervised and guided stall tenants and cleaning contractors to achieve high service quality and housekeeping excellence.
• Conducted weekly and monthly outlet meetings.
• Ensured M&E works were completed according to schedule.

Administration

• Reviewed staff performance and provided recommendations on staff confirmation, promotion, and training to enhance work performance.
• Handled disciplinary issues, grievances, disputes, and team tensions.
• Managed termination procedures according to company guidelines.
• Communicated company policies and procedures effectively to team members and stall tenants.
• Accountable for outlet float money, petty cash, and daily sales collection.
• Ensured stall tenants’ daily sales were accurately received and banked.
• Submitted timely outlet reports.
• Prepared and submitted monthly reports to Senior Management.
• Ensured proper cost control on all expenses according to budget.
• Took necessary actions against stall tenants and contractors for service, housekeeping, and agreement non-conformance.
• Performed any other assigned tasks.

Job Requirement :

• With passion in working F&B industry and its operational processes.
• Diploma in F&B, supply chain or related disciplines
• Minimum 5 years’ experience in Foodcourt operation
• Ability to foster positive working relationships
• Strong leadership quality with excellent analytical and decision-making skills
• Basic computer literacy including Microsoft Office and Google Suite
• Must possess Class 3 license

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Position Agenda:

As the Sales Executive, you play a critical role in shaping the image and success of our organization. Your responsibilities encompass developing and executing sales strategies that promote our brand portfolio across various channels, both online and offline. Your expertise in marketing, creativity, and leadership skills will be essential in maintaining and growing our presence in the retail market.

Key Responsibilities:

• Create, plan and manage omnichannel marketing calendar to drive overall revenue, marketing calendar.
• Financial budgeting for digital marketing, retail marketing and PR activities, ensuring a profitable and sustainable business
• CRM Savvy, know how to drive consumer data collection, recruit the right target audience.
• Grow the sales of the assigned portfolio
• To be able to plan and analyze social media channels,SEM, CRM data to optimize media buys and campaign spend
• Have a creative eye on what the brand stands for, work with the creative team to produce content and artwork for social media platforms, eDMs, online and offline Ad campaigns
• Create in-store and out-of-store events and campaign launches
• Plan and execute branding activities e.g. product seeding for media, KOLs and influencers, press events
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Coordinate with brand HQ on the development of marketing assets to be implemented in-store, such as signages, catalogues, brochures etc.
• Post evaluation analysis of all events, campaigns, promotions and collaborations
• Manage agencies to ensure high level of campaign effectiveness
• Ensure proper implementation of campaigns that are in line with company's guidelines
• Assist to strategize and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Assist to respond in a timely manner to partnership and collaboration requests and assess them in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables
• Marketing analytics & reporting

Requirements:

• Masters/Bachelor's degree/Diploma or equivalent in Business and Marketing
• 1 years of experience in marketing brands.
• Good leadership and people management capabilities; provide clear direction to the team
• Creative thinker, possess learning agility, able to work under a dynamic and fast-paced working environment
• Good communication and interpersonal skills

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsibilities

• Must Have Singapore Driving License
• Map out driving routes ahead of time to determine the most expedient trip
• Pick up clients from the place and at the time they’ve requested
• Collect payments and issue receipts
• Assist clients with loading and unloading their luggage
• Listen to traffic and weather reports to stay up-to-date on road conditions
• Adjust the route to avoid heavy traffic or road constructions, as needed
• Answer clients’ questions about the area and local places of interest
• Ensure the car seats are clean and comfortable for all riders
• Schedule regular car service appointments and report any issues
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car

Requirements and skills

• Proven experience as a Driver
• A valid driver’s license
• A clean driving record
• Minimum visual acuity of 20/50 (or corrected to 20/50)
• Familiarity with GPS devices
• Knowledge of area roads and neighborhoods
• Ability to lift heavy packages and luggage
• Availability to occasionally take weekend and night shifts
• A polite and professional disposition
• Ability to remain calm in stressful driving situations (e.g. at rush hour)
• A high school diploma

1. Assist in Production to engage approved suppliers to purchase raw materials in a timely manner. Experience in rasiing supplier POs.

2. Adopt Company policy and guidelines to qualify new suppliers based on cost vs quality

3. Manage , do stock take of product inventory and control days aging.

4. Monitor and ensure food production costs are within the company guidelines

5. Assist to print production labels for the packing department.

1. Must be good with numbers and xcel spreadsheet

2. Min 1 of 2 years experience in a manufacturing / production environment, preferably in the food industry.

3. Min ITE , Diploma in relevant field.

Company Overview:

Wilmar International Limited is Asia’s leading agribusiness group, involved in activities such as oil palm cultivation, edible oils refining, oilseeds crushing, consumer pack edible oils processing, specialty fats, oleochemicals, biodiesel manufacturing, and grains processing. With over 1,000 manufacturing plants and a vast distribution network covering China, India, Indonesia, and more than 50 other countries, Wilmar is supported by a multinational workforce of about 100,000 people.

Job Summary

We are currently hiring for a position of Research Scientist to join Wilmar’s corporate lab (Wil@NUS). The potential candidate will be primarily involved in data analytics and machine learning. The project objectives are to model analytical data collected from Wilmar's factories or R&D centres using ML or AI for food product development.

Requirements:

• Team player and ability to communicate technical concepts to lay people
• Ability to code in a few languages - R, python, java, bash
• Knowledge in bioinformatics (sequence analysis, protein structure prediction)
• Knowledge in AI backend, e.g. tensorflow, pytorch
• Knowledge in optimizing ML or AI models to meet target specification
• Apt learner and versatile in applying new computational techniques to solve open problems

Main responsibilities of the incumbent (not limited to):

• Manage and preprocess data
• Code and script based on specified tasks
• Statisticalanalysis and machine learning experience in the following areas:

- Optimization algorithms

- Supervised learning

- Unsupervised learning

- Sampling algorithms

- Deep learning algorithms

• Summarizing results for reporting purposes
• Participate in seminars and research-in-progress meetings within the team and collaborators
• Write and publish scientific papers and patents

Qualifications:

· At least a PhD in any of the following areas: statistics, data science or computer science

Job renumeration commensurate to experience. Shortlisted candidates will be notified for an interview to discuss specific details.

I) Job Purpose:

The Production Supervisor (Food Processing) is responsible for overseeing day-to-day operations of our food processing facility. He/she is to in-charge of the overall production activities, and monitor the staff’s performance. He/she must ensure that all staff adhere to the HSE rules & regulations, and to abide and upkeep the food processing & quality standards.

II) Roles & Responsibilities:

• Supervision of Production Line: Determining sequence of daily operations, and the use of proper tools / equipment. Overseeing the safety of the food preparation process by inspecting equipment and facilities to ensure safety standards are fulfilled. Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently.
• Inventory and Resource Management: Monitor materials and supplies, coordinating with purchasing and logistics department to avoid production delays.
• Documentation and Reporting: Maintain accurate records of production activities, quality checks, and shift reports for internal and regulatory purposes.
• Team Leadership: Direct and train the co-workers, monitor their performance, and to ensure the overall cohesiveness and efficient team.
• Quality Control: Carry out checks / inspections to ensure that the products meet food safety and quality standards. To address to quality issues promptly as and when required.
• Compliance: Enforce adherence to health, safety, and food manufacturing regulations.
• Training: Providing training to staff members on food safety practices and procedures to ensure compliance with regulations.
• Continuous Improvement: Identifying areas for improvement in work processes, and to implement strategies to enhance operational efficiency.
• Any other work as assigned.

III) Job Requirements:

• Permanent night shift (10pm to 7am), 6-days week from Tuesdays to Sundays.
• Able to work in a very cold environment due to frozen seafood storage.

IV) Qualifications and Skills:

• GCE ‘O’ Level or higher academic qualification.
• Familiarity with food manufacturing processes, equipment, and industry-specific safety standards. Understanding of production equipment operation and basic troubleshooting.
• Strong leadership skills to motivate and guide production staff, including conflict resolution and team-building.
• Good verbal and written communication.
• Effectively managing production timelines, resources, and schedules.

V) Experience:

At least 3 years of working experience in a related field.

Job Type: Full-time, Permanent

Salary Range: $3,000 to $4,500 (Salary commensurate according to experiences)

Job Description

• Handling of meat products (Cut, Skewer, Pack)
• Sanitize and clean all cutting areas and equipment’s after meat processing work.
• Inspect meat products for any conformity problems and ensure that non-conformance products are isolated/discarded.
• Production quota to be achieved.
• Any other appropriate duties and responsibilities as assigned by reporting manager and/or Director.

Job Requirement

• Possess at least O Level.
• Minimum 1-3 years working experience in F&B Manufacturing.
• Able to work independently, as well as a team player.
• Shift Working Hours Pattern
• Working day pattern: 6 days per week.
• Location: Senoko area, few bus stops away from Woodlands North MRT Station (TE1).

Note: We offer lunch meal based on your shift duty.

If interested, please send your resume to WhatsApp @ +65 9112 1178

• Degree/ Diploma/ Certificate in electrical & electronic engineering (AC & DC motors, lead acid & lithium batteries, electrical control circuits)

• years of hand on troubleshooting experience

• customer support experience

• ability to work as part of a team and possess strong communication skills

• local driving licence is a plus

Production Supervisor Job Description Template

We are looking for a production supervisor that has excellent multitasking abilities. The production supervisor is responsible for increasing productivity with innovative methods and motivating staff to perform better.

To be successful as a production supervisor you must be goal-oriented and methodical. A good production supervisor keeps up to date with new innovations in production and ensures that health and safety laws are followed.

Production Supervisor Responsibilities:

• Hire and train employees.
• Maintain the production schedule.
• Evaluate production efficiency.
• Determine the quality of goods before shipping.
• Ensure that health and safety laws are followed.

Production Supervisor Requirements:

• A degree in mechanical engineering or related field.
• 4 years' of manufacturing experience.
• Excellent interpersonal and communication skills.
• Excellent time management skills.
• Ability to multitask.
• Knowledge of health and safety regulations.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Conrad Service Guest Service Executive is responsible for making the guest’s experience over the phone as pleasant as possible, by extending a warm greeting, assisting the guests with any special request and respond to any queries in a timely manner. The Conrad Service Guest Service Executive is to supervise the activities of the Conrad Service Center and provide efficient communication across various departments, to ensure guests receive optimum service in accordance with the standards, policies and procedures of the Conrad Hotels and Resorts.

What will I be doing?

As a Conrad Service Guest Service Executive you are responsible to oversee the Conrad Service Team activities and ensuring the completion of daily tasks. To support the Conrad Service Center Manager in the absence to communicate any updated information from the various departments to deliver outstanding guest service through every phone call. Specifically, you will be responsible for performing the following tasks to the highest standards:

• To ensure the highest standard of service is maintained showing a pleasant and courteous manner when handling calls, following the Forbes standards.
• Answer all internal and external calls pertaining guest requests, hotel restaurants bookings, handle e-mails and guest communications, responding to all enquiries and special requests.
• To handle any guest comments and to liaise with the Duty Manager when required.
• Handle several calls at any given time.
• Be knowledgeable of all hotel facilities, restaurant and bar menus and special promotions and be familiar with the different restaurant floor plans and capacity.
• Ensure maximum guest recognition and accuracy using our guest history information.
• Give adequate directions of the hotel from any locations.
• Ensure streamline communication with the team and guests and achieve consistent results.
• Follow through and constantly update the restaurant guest’s database to be efficient and consistent in relation to regulars and VIPs. This includes keeping track of Guest birthday, Anniversary to offer to make reservation, if the guest wishes to dine with us.
• Ensure all communication are efficiently made in regards to enquiries, groups or daily reservations.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• To be fully conversant with the Hotel’s emergency system and to ensure the correct procedure is known and carried out at all time.
• To ensure a high standard of telephone equipment is maintained at all times.
• To ensure all messages are handled accurately and promptly.
• To ensure all wake-up calls are correctly recorded and processed.
• To ensure all Conrad Service Center TM are familiar with any daily events occurring in the hotel and in-house VIP’s.
• To ensure full security of the Conrad Service Center is maintained at all times.
• To ensure that a practical manual backup is available and trained in case of a ‘System Down’ status.
• To have good knowledge of the procedure of handling Kipsu, SynergyMMS and OnQ PM.
• To control the hotel’s telephone and mobile phone inventory.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Conrad Service Guest Service Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Senior High School education or specialty in Hospitality.
• Positive attitude and Excellent grooming standards
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Open minded and outgoing personality.
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills (Oral and Written)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Mon - Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.

• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.

• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.

• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.

• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.

• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.

• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.

• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.

• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.

• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.

• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.

• Maintain and strengthen customer service processes to improve customer satisfaction at all times.

• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.

• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.

• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.

• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.

• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Job requirements

• Broad understanding of all aspects of the automotive industry.

• Minimum 5 years of experience in premium brand automotive business

• Minimum 5 years management experience

• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.

• Result Driven Individual with strong business acumen

• Aggressive and forward thinking

• Ability to analyze and use Financial Reports

• Excellent communication skills, including presentation effectiveness.

• Well rounder conceptualization skills, creative, ideas generator.

• Well rounder personal effectiveness with good negotiation and influencing skills.

• Emphasis on performance, goal and team orientated.