Responsibilties:

• Perform scheduled preventive maintenance on various electronic equipment on board, including troubleshooting, fault diagnosis, and repair of malfunctions.
• Maintain detailed service logs and records documenting all maintenance activities, repairs performed, and replacement parts used.
• Stay updated on the latest service manuals and technical specifications for the equipment they maintain.

Requirements:

• Min Higher Nitec in Electrical Engineering.
• Min 1 yr experiene on board vessels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

Position Title: Quality Controller
Location: Lentor (Shindo Industrial 787817)
Working Day: 5 day work week (include weekend &PH)
Working Hours: 7am to 9pm (9 hour Shift with 1 hours break )
Salary: $4,000-$4,500

Roles & Responsibility:

• Quality control of flowers on the all production and supply chain;
• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.
• Assist operations by tracking, documenting, and reporting quality levels and KPIs.
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.
• Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions.
• Develop improved standards for production and design, and create testing protocols for implementation across all service lines
• Cool chain management and improvement;
• Testing new varieties, new packaging, new processes;
• Hygiene and safety in all working areas;
• Team supervision and ability to coordinate with Operations team to ensure daily deadlines;
• Preparation of accurate and timely reports;
• Identify training needs and take action to ensure companywide compliance
• Pursue continuing education in new solutions, technologies, and skills
• Staff training and evaluation of progress;

Requirement:

• 3 Years’ experience as a QC in a fresh produce industry preferably the food industry
• University Degree or equivalent.
• IT knowledge Access, Excel and various data base;

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Responsibilities:

• Knowledge in servicing and maintenance for refrigeration / machines electrical.
• Identify faults, troubleshoot, and repair various commercial kitchen equipment.
• Performing repair jobs promptly and efficiently.
• Submission of daily report of servicing & maintenance functions.
• Ensuring all works compliance with appliance standards and Health and Safety Act.
• Maintaining service vehicle in good condition.
• Other relevant skills or experience we will consider to be of benefit.
• Any other duties as assigned.

Requirements:

• Hands-on experiences in installation, maintenance, troubleshooting and/or repairs in machines electrical and mechanical diagnostic skills.
• Possess valid Singapore class 3 driving licence is preferred.
• Basic or excellent written (English) and interpersonal skills.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Responsibilities:

• Provide technical support and assistance to clients and internal teams in the security solutions industry.
• Install, maintain, and troubleshoot security systems such as CCTV, access control, and alarm systems.
• Conduct site surveys and assessments to determine optimal security system solutions.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Ensure compliance with industry standards and regulations in the implementation of security systems.
• Provide training and guidance to clients and internal teams on the operation and maintenance of security systems.
• Monitor and evaluate the performance of security systems and recommend improvements or upgrades.

Requirements:

• Min Diploma Electrical or Electronic Engineering or related field.
• At least 3 – 5 years of experience in the security solutions industry.
• Strong knowledge and hands-on experience in CCTV, access control, and alarm systems.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• Update WMS for inbound, outbound, import & export shipment and duty payment of the car
• Update inventory records and location plan for movement of the cars whenever required
• Facilitate daily transportations.
• Communicate with customer regarding daily order requests and local deliveryUpdate WMS for inbound, outbound, import & export shipment
• Update daily reports and tally with the inventory – make sure data match WMS records, number of cars per location in location plan
• Prepare the relevant documents. Inbound shipment, e.g. Car List, Check List, Pre-Clearance Defect Form and Permits for LA, before LA proceed to port to check cars and driver deploy to collect cars
• Co-ordinate with operation controller to arrange for delivery
• Assist Business Support Executive in the ISO Audit renewal and/or new application
• First aider and monthly checking of first aid box and inform CS Executive if item needs replenishment/replacement
• Any other tasks as assigned

Requirements:

• Diploma holder
• Good coordination skill
• Singaporean & Singapore PR only
• Able to work on Alt Saturday (5.5 days work week)

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

Sean Ong (Reg. No.: R24122829)

Assistant Cook Job Description:

An Assistant Cook, or Assistant Chef ensures the kitchen is orderly and assists Cooks to prepare and arrange food. Their duties include cleaning the kitchen area, washing dishes and utensils and ensuring that the Cook has everything required to run the kitchen efficiently.

Assistant Cook duties and responsibilities:

• Assisting the Cook in food preparation activities, such as cleaning, cutting, chopping and peeling food ingredients

• Cleaning and sanitising the food preparation areas based on company and industry hygiene codes and health and safety standards

• Washing, disinfecting and properly storing cooking and kitchen utensils and equipment

• Buying, weighing and storing ingredients and food supplies

• Operating a variety of kitchen appliances and instruments including cutters, knives, mixers and ovens

• Managing inventory, unloading supplies and organising the storeroom

• Participates in and/or contributes to programs, committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses,food costs, inventory, and staffing with in budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Responsibilities:

• Welcome customers as they come into the restaurant
• Process customer’s orders and payment via POS systems
• Provide answers to queries presented to clients regarding services and offers made available
• Respond to customer queries and questions, resolving issues where possible and referring customers to managers as needed
• Keep work areas, such as bar/ beverage preparation area, and customer areas clean and organized.
• Monitor and stock up supplies, such as napkins, condiments, and cleaning supplies, and notify management when inventory levels begin to run low
• Serve food and drinks to customers in an effective and polite manner
• Clean all tables after customers have left and get such tables prepared for the next set
• Wash beverage cups and glasses
• Any other duties as assigned by the Supervisor

Job Requirement;

• Ability to carry out required tasks in an accurate manner
• Ability to maintain composure during rush hours
• Deliver quality customer service
• Team player
• 6 days work week for full timer
• 5 days work week for permanent part timer
• Flexible hours for part timer
• Able to perform flexi shift, and work on weekends & public holidays
• Candidates with no experience are welcome to apply!

Benefits:

• Staff Meal
• Staff Discount
• Uniform
• Birthday Voucher for FT and PPT
• Sales Target Incentive for FT and PPT

• Basic up to $2300 + AWS + VB
• Mon to Fri, Alternate Sat
• Location: Jurong East

Main Responsibilities:

• Attend to customer inquiries about products, RFQs and deliveries via phone and email
• Prepare shipping and import/export documents
• Monitor incoming and outgoing shipments
• Process invoices
• Extract and compile data for reports using Microsoft Office Suite
• Perform general housekeeping

Requirements:

• O Level and above
• Min 1 year of relevant experience

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Kiu Kwong Yik (Reg No. R24119753)

Job Description & Requirements

• Provide First Call Resolution (FCR) technical support
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Troubleshoot and investigate cause of user’s problem
• Update work information with all troubleshooting steps used in the ticketing system
• Set Incident to “Resolved” if User’s problem has been solved
• Reassign ticket if agent is unable to resolve ticket

Job Summary:

• Basic Salary Range: SGD $2500 - $2700
• Time: Monday - Friday, 0900-1800 hours
• Location: Airport Cargo Road

Job Responsibilities:

• TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER
• MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY
• MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK
• SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE
• TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA
• TO LIAISE WITH AIR AND SEA CARRIERS
• TO LIAISE WITH CUSTOMERS
• TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

Requirements:

• MINIMUM GCE ‘O’ LEVEL
• ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

David Tang
Registration Number: R23115252
EA Licence No: 16C8004 (Elitez Pte Ltd)

• Basic Up to $3000 (depends on experience)
• High OT **Gross salary $4000-$5000
• Allowances (Laundry, On board, Meal & Transport)
• Permanent role- 14 days A/L+ AWS+ yearly increment+ medical benefits
• Marine safety equipment supplier (MNC)
• **In-house training provided with career progression

Work info:

• Mon-Fri: 8.45am-5.15pm
• Transport: Admiralty/ Clementi/ Sengkang/ Tampines MRT

Responsibilities & Requirements:

• Servicing, repairing of fire safety equipment (On board & Workshop)
• With Technician experience in Marine industry
• Experience to work on board vessel
• Able to work long hours, weekends & PHs when required

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee R22105757

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.

The Opportunity:

If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

In this Role, you’ll get to:

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

What you’ll Need to Succeed:

• Good command of written and spoken English to handle English speaking customers.
• Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
• Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Analytical thinking and high problem-solving skills.
• Stress tolerance and able to work under pressured environment.
• Able to work on rotational shifts between 8am to 10pm SIN time including Public holidays.

It’s Great if you have:

• Min. 1 year experience in Contact Centre environment handling inbound calls, emails and live chats.

In return, Agoda will:

• Competitive salary
• Young and dynamic multinational team
• Possibility to travel
• Career opportunity regarding lateral moves within CEG teams and global locations as well as other departments within the company
• Continuous learning & development through corporate training programs
• Modern working environment

Application link: https://grnh.se/a46231691us

SCOPE

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

• Recommend, take order, and serve food and beverages to customers
• Answer guest questions and handle guest requests in a polite and efficient manner.
• Connecting with customers to build a loyal customer base
• Inventory monitoring and waste management and reduction
• Cashiering duties, outlet opening and closing procedures
• Do routine cleaning and maintain cleanliness of workstation.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
• Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
• Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures

This position reports to the Head, Customer Service and will be responsible for creating and sending of invoices to customers, and maintaining the sales database.

Job Responsibility:

• Coordinate, and process confirmed orders.
• Debt collection
• Preparing invoices, Credit Notes, Debit Notes, Statements of Account for customers when needed.
• Raise PR and coordinate with some local supplier.
• Check pending orders, track incoming shipments with purchasing, coordinate with the warehouse, logistics, and workshop teams, and ensure timely delivery to customers.
• Follow up on goods temporarily withdrawn for various reasons.
• Occasionally source freight forwarders for competitive rates and arrange export shipments, and handling imports as well.
• Assist with administrative tasks

Qualifications:

• Diploma or its equivalent
• At least 3 years relevant experience in Sales Coordination will be an advantage
• Proficient PC literacy
• Good interpersonal and communication skills

Job Description

Responsibilities

The Environmental, Health and Safety (EHS) Engineer is responsible for developing, implementing, and continually improving company’s safety and health programs and procedures to ensure personnel and plant wide Health and Safety. This individual is required to monitor and conduct EHS audits to identify level of implementation & effectiveness of EHS management system, identify & recommend measures/approaches to close gaps/improve the management system. He/she will also be liaising with inter-departments and external organizations on EHS compliance issues.

• Supports site's compliance with WSH Regulations.
• Monitor and track timely completion of activities, initiatives and action items in Corporate SMART Reporting System, while supporting PDPR Dashboard Reporting.
• Manage and maintain the facilities to ensure compliant with local EHS regulations.
• Ensure organization meets all legal licensing requirements with regards to occupational health and safety.
• Develop and conduct inspection & audit program by identifying root causes of deficiencies and completion of preventive and corrective actions.
• Establish & lead trend analysis, audits, accident investigations and site inspections of operational procedures, facility design, equipment and materials.
• Oversee Industrial Hygiene Screening for site personnel.
• Drive & champion Behavior Based Safety System.
• Conduct trainings to educate organization of best practices and regulatory/corporate requirements when necessary.
  
  Requirements:
• Degree in Safety, Health & Environmental Engineering.
• Degree in Electrical and Electronics Engineering will be considered for the role.
• Specialist Diploma in Occupational Health & Industrial Hygiene is a plus.
• Minimum 3 years’ experience in the EHS profession. Fresh graduates will be considered for the role.
• Experience in planning, development and implementation of EHS management systems and compliance
• Lead and drive hazard identification and risk assessment methodology.
• Good knowledge of local legislation (eg. WSH/NEA/SCDF), BIZSAFE, ISO 14001 & 45001 requirements.
• Fire Safety Manager and/or WSHO is an added advantage.
• Analytical, meticulous, resourceful and able to meet tight deadlines in a fast-paced work environment.
• A team player with good communication, interpersonal and organizing skills.

Responsibilities:

• Oversee and manage the daily operations of the production department.
• Lead and supervise a team of production supervisors and operators.
• Manage production schedules and ensure on-time delivery of products.
• Monitor and maintain production flow and efficiency.
• Implement and enforce quality control measures to maintain product standards.
• Identify and troubleshoot issues or bottlenecks in the production process.
• Collaborate with cross-functional teams to optimize production processes and drive continuous improvement.
• Train and develop team members to enhance their skills and knowledge.
• Ensure compliance with safety regulations and company policies.
• Prepare and analyze production reports to track performance and identify areas for improvement.

Requirements:

• Min Diploma in Manufacturing Engineering or it's equivalent
• At least 2 years related working experience
• Able to lead a team

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. We advise, originate, trade, manage and distribute capital for governments, institutions and individuals. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. We provide you a superior foundation for building a professional career where you can learn, achieve and grow.

Technology/Role/Department at Morgan Stanley

The mission of TECHNOLOGY & OPERATIONS RISK is to deliver first-line defenses to manage risks to Firm technology, information and cyber threats through risk identification, control management and assurance. This allows the business to operate and grow in a secure and legally compliant manner.
Our vision is to deliver Programs that protect and enable the business, ensure secure delivery of services to our clients, adjust to address the risks presented by an evolving threat landscape, meet regulatory expectations, and offer highly attractive career opportunities.

The Enterprise Security Platforms (ESP) team is - amongst other things - responsible for developing and engineering the Firm?s core security controls. The technology and solution stack spans all Firm employees as well as external clients of the Institutional Security and Wealth Management Businesses. It consists of home-grown software, 3rd party software, open source products, appliances, and auxiliary services and solutions.

We are looking for highly skilled programmers with experience building applications in Java. Java Developers are responsible for analyzing user requirements and business objectives, determining application features and functionality, and recommending changes to existing Java-based applications, among other duties. Java Developers need to compile detailed technical documentation and user assistance material, requiring excellent oral/written communication.

The candidate will be part of the global team with global responsibilities of the below:

Responsibilities
- Analyze communicated requirements and come up with tech design.
- Research, develop tech solutions based on communicated requirements and tech design
- Enhance existing ESP security solutions prioritized based on client feedback, issues on PROD, internal discussion etc.
- Create automated testing for the solutions developed.
- Create documentation/support procedures and assist operation/SRE team for operational work.
- Enforce software SLDC in the development circle.
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Qualifications

Technical Skills Required
- Familiar with core Java/J2EE technologies.
- Experience of using open source frameworks like Spring Framework
- Familiar with test driven development methodology.
- Hands-on experience with CI/CD tools like (GIT, Jenkins, Team City)
- Experience of using relational database, like JDBC, SQL, Store Procedure.

Desired Skills
- Experience of using scripting language. e.g. Python, Shell, Regular expression
- Experience with front end technologies like HTML, JavaScript, CSS etc.
- Experience with Agile methodology, e.g. spring planning, daily Scrum, retrospective etc.
- Basic knowledge of using Linux.
- Basic networking knowledge,
- Basic knowledge of information security, such as IAM, DLP, Crypto etc.
- Awareness of Docker, Ansible, Kubernetes, Splunk, Public Cloud management
- Excellent verbal and written communication skills coupled with a collaborative approach

-Greet and welcome customers in a friendly and professional manner

-Provide exceptional customer service and ensure a positive dining experience

-Take customer orders accurately and relay them to the kitchen in a timely manner

-Recommend menu items and beverages to customers based on their preferences

-Ensure tables are set properly and maintain a clean and organized dining area

-Handle cash and credit card transactions efficiently and accurately

-Assist with general side work, such as restocking and light cleaning, as needed

-Communicate effectively with the kitchen staff to ensure prompt and efficient service

-Prepare simple food and beverage items, such as drinks and other desserts, as needed

-Adhere to all food safety and health regulations

NETS

The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.

The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile devices at more than 130,000 acceptance points in the country as well as online payments.

Position Summary

The NETS Customer Service Centre operates from 8.30am by 6.00pm, Monday to Friday (except public holiday) and is the key point of contact for our customers on their queries with regards to the company’s products and services.

As part of this team, the candidate will contribute significantly to the overall service experience of our customers by delivering excellent service in a prompt and professional manner via the various communication channels available.

Key Responsibilities

1. Queue Management at Counter

• Alongside with the counter staff reporting to the Team Manager, handle and resolve all customer queries received over the counter effectively and promptly (Card purchases, unblocking of cards, enquiries on cards, terminal returns and terminal collection)
• Ensure that all customer queries and any follow-up interactions are logged into Customer Relationship Management (CRM) system accurately and timely
• Ensure all work that requires verification is adhered to within the specified period
• Handle escalations or operational potential issues that impacts counter servicing
• Perform other assigned duties and/or project work
• Update SOP Standard Operating Procedures when there are changes

2. People Management

• Oversee the performance of the assigned staff i.e. clearing the queues and handling the customer traffic within the service level standards in terms of queue time and wait time.
• Ensure robust plans for development and upskilling of staff
• Ensure active and timely performance management across all levels
• Drive strategies to improve staff engagement

3. Risk and Compliance

• Conduct RCSA controls testing
• Review and analyze risk and compliance reports
• Perform periodic review of Division KRI Key Risk Indicator with relevant stakeholders
• Perform periodic review of Division Risk and Compliance Self-Assessment and Regulatory Requirement Self-Assessment forms with relevant stakeholders
• Monitor and ensure that proper self-assessment procedure is conducted

Requirements

• Minimum qualification of Diploma-holder and/or 2-3 years of relevant counter/customer servicing experience
• Proficiency in local languages/dialects will be an advantage
• Strong communication skills
• Passion for problem-solving with the ability to identify root causes and pursue effective solutions
• Able to work independently and as part of a team
• Resourceful and able to perform well under pressure
• Fast learner, able to quickly pick up the constantly evolving variety of products and services

Working hours

• 5 days work week, fix off on Sun and rostering off day on Sat, Tue, Wed or Thu
• Working hours: 8.30am to 6pm
• Overtime work when required
• Working Location: Changi Cargo Agents Megaplex 1

Job Scope

• To monitor closely assigned customers’ inbound shipments
• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival
• Update customers promptly of delivery date and if any irregularity to inform them
• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance
• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Field Service Engineer:

• Deliver after-sales support, including installation, commissioning, and maintenance of laboratory and research equipment.
• Offer technical guidance and consultation to clients.
• Address and resolve customer issues promptly and effectively.
• Compile and submit detailed service reports.

Requirements:

• NITEC / Diploma in Electronics or Mechanical Engineering
• 1 - 2 years experience in life science industry
• Possess vaild Class 3 drving license and own transport is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De