Info can be shared: -

• Basic Up $3000 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Cargo booking, planning and closing to achieve maximization of cargo space & loading
• Planning and attending to customer complaints, claims and tracing
• Prepare Cargo Sales Report (CSR), airline daily reports, data entry, quotations and telesales
• Liaise with several parties to ensure cargo submitted according to IATA regulations

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Title: Ice Cream Server

Location: Singapore 6 Holland Close

Looking for Full Time/Part time

Full-Time: $1800 - $2800

Part-Time: $9+

Come join us in a fun and flexible working environment.

Call us now @ 91828547

Job Description

• Industry/ Organization Type: Manufacturing / Food Manufacturing
• Position Title: Production Operator (Food Manufacturing)
• Working Location: Woodlands
• Working Hours: 5 days, Mon – Fri (Noon Shift from 3:30 pm)
• Salary: Basic Salary $1,800 + Allowances + OT + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Perform daily production activities in production line according to work instruction
• Perform tofu making operation
• Maintain cleanliness and hygiene in the production
• Perform ad-hoc duties when required

APPLY NOW!!!

• Min Primary Education level
• Able to work in hot, humid and wet environment
• Must be able to lift heavy objects
• Ability to commit to permanent afternoon shift.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65809 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing (Food Ingredients)
• Position Title: Food Technologist / Food Chemist
• Working Location: Tai Seng (Walking Distance from MRT)
• Working Hours: 5 days (Monday to Friday, 8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus
• Duration: Permanent Role

Key Responsibilities

• Responsible for conducting evaluation of products (in-house and external) and developing new recipes
• Modifying/improving existing recipes, intended for submission to customers, both reactively and proactively
• Perform tests on food ingredients and product prototypes and ensure that correct methods are used to create data for the required food quality standards
• Conceptualise ideas from food preparation processes for marketing purposes
• Deliver the requirements through timely and effective management of projects
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma/Degree in Food Technology/Science/Nutrition or any Applied Science field.
• Has 1-2 years of experience working with processed food flavours, seasoning manufacturers, or processed meat producers.
• Candidates must have culinary skills for application development (e.g. simple cooking, testing and developing the use of products).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65947 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Chemical Distributor
• Position Title: Customer Service Officer/Admin
• Working Location: West – Tuas (Company bus provided at CCK, Boon Lay, Pioneer)
• Working Hours: 5 days (Monday to Friday: 8 am-5.30 pm)
• Salary Package: Up to SGD 2200 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is passed to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgement.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

APPLY NOW!!!

• Min N Level
• Min. 1 year of working experience in related field
• Training provided to an inexperienced candidate
• Familiar with Microsoft Office
• Possess Chemical Knowledge is a plus

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66035 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description

• Industry/ Organization Type: Manufacture of Food Products
• Position Title: Customer Service Executive
• Working Location: Boon Lay
• Working Hours: 5.5 days (Monday – Friday, 8 am – 4 pm, Saturday, 8 am – 12 pm)
• Salary Package: Up to $3200 + Performance Bonus + VB
• Duration: Permanent

Key Responsibilities

• Be the on-site partner for the Remote Admin Team in troubleshooting issues and resolving chokepoints for daily deliveries
• Liaise with internal stakeholders and customers to clarify the situation, identify the root cause of issues and brainstorm improvements
• Monitor and track new process implementation to ensure the Remote Admin Team follows through with the new process
• Attend to incoming calls received via office phone and order phone, redirect them to the correct stakeholders
• Review the Daily Incident Tracker to identify opportunities for improvement to prevent recurrence

APPLY NOW!!!

• Minimum GCE ‘N/O’ Levels with 2 years of experience in a similar role, demonstrating a track record of successful troubleshooting and problem resolution
• Proficient in Microsoft Office
• Candidates with prior experience with Microsoft Navision and WMS will be advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66044 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R2311511

Job Description:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Able to commit 10 hours / day and stand long hours.
• Require to work weekends and public holidays.

Additional Job Information:

• Sign-On Bonus Up to $1,500!!!

Job Description & Requirements:

• Responsible for serving food and beverage to guests.
• Check crockery and glassware to ensure that they are clean at all times.
• Greet guests courteously with a friendly smile.
• Set up table, clean the chairs and place them properly at the table.
• To perform other duties as assigned.

Job Requirements:

• Enjoy working in F&B.
• Service-oriented personality.
• Independent.
• Require to work weekends and public holidays.

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• O level / ITE / Diploma in any discipline
• Min 1 year exp in Customer Service / Call Centre
• Possess excellent customer service, communication and interpersonal skills

Tempserv Pte Ltd
License No : 06C3745
Daniel Lee / EA. Reg. No: R1989151

Working days: 5.5 days

8:30am - 5:30pm (Mon to Fri) // 8:30am - 12:30pm (Sat)

Woodlands Link $1600 - $2600 (depending on number of years of experience)

Job Responsibilities

• To provide on-site service of equipment sold
• To set up and installed newly sold equipment
• To provide a weekly update on the jobs done to Manager

Job Requirement

• Candidate must possess at least Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent
• Class 3 driving license

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full time)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'A' levels or Diploma qualifications
• Possess at least 2 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Parkway Parade)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Manage projects related to engineering services, including planning, execution, and monitoring.
• Coordinate with clients, contractors, and internal teams to ensure smooth project implementation.
• Ensure compliance with project specifications, regulations, and safety standards.
• Conduct site visits and inspections to assess project progress and resolve any technical issues.
• Prepare and manage project budgets, timelines, and resources.Provide technical support and guidance to team members and clients.
• Develop and maintain strong client relationships by delivering high-quality service and exceeding expectations.
• Conduct regular project reviews and reports to track performance and identify areas for improvement.

Requirements:

• Bachelor's Degree in IT/ Electrical Engineering or a related field.
• Prior experience in Project Engineer or Service Engineer roles in a similar industry.
• In-depth knowledge with ELV Systems (communications, networking technologies, security)
• Ability to work collaboratively in a team environment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your

0830am to 1730pm / 5 days

$2000-$2500

Woodlands Link

Job scopes:

1. To maintain and support the R&D department in seasoning compounding, new development and its application;

2. To support for monthly new seasoning or application method development and promotional item and their presentation;

3. To request for new raw materials or flavor sourcing for new product development to the Purchasing Dept;

4. To handle all new raw material registration, documentation and evaluation;

5. To perform QC such as sensory and visual checks on all finished products produced by the seasoning manufacturing line and incoming raw materials or new raw materials;

6. To evaluates current and alternative food ingredients.

7. To maintain the R&D laboratory and ensure cleanliness within the laboratory.

8. To carry out plant hygiene check.

9. To assist in the running and maintenance of HACCP and Halal quality system and its documentation.

10. Any other work as shall be assigned by the Company from time to time.

Requirements:

Nitec/ Higher Nitec/ Diploma Food Science / Food Technology/ Biotechnology

Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively and promptly.
• Follow up closely with internal parties for resolutions.
• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.
• All customer service request and any follow-up interaction is logged into CRM accurately and timely.
• Assist in processing and invoicing Local and Export spare part orders.
• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
• Spare parts inventory management.
• Perform other assigned duties and/or project work.

Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.
• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficient in Microsoft Excel, Word and PowerPoint.
• Experience in SAP will be an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : [email protected]

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Job Description:

• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status

Skills Required:

• Working experience as a Service Desk Analyst
• Experience on Microsoft Exchange / Outlook,Microsoft Windows

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Working Hours:

Staggered working office hours

5.5day/wk

Location:

Punggol

Jobscope:

• Patient registration
• Assisting patients with enquiries at the self service kioks
• Schedule appointment
• Collecting payment

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description: As the Food and Beverage Manager, you will oversee all F&B operations, ensuring efficient management of staff and resources to provide an outstanding guest experience. You will be responsible for managing daily service, maintaining high food and service quality standards, and improving profitability.

Requirements:

• Proven experience as a Food and Beverage Manager or similar managerial role in the hospitality industry, with at least 1 year of experience specifically in a managerial role at an Italian restaurant.
• Strong understanding of restaurant and high-volume food service operations.
• Excellent organizational and leadership skills, with a hands-on approach to management.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.

Key Responsibilities:

• Oversee the daily operations of all dining and drinking venues.
• Develop and implement strategies for revenue enhancement and cost reduction.
• Ensure compliance with health and safety regulations.
• Manage staffing levels to meet guest service, operational needs, and financial objectives.
• Train and mentor staff on customer service practices and company policies.
• Collaborate with chefs and other culinary staff to plan and develop menu offerings that meet quality standards and guest expectations.
• Manage inventory and procurement of food and beverage supplies.
• Analyze and respond to guest feedback to continually improve the dining experience.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Salary: $2200 - $2900

Monday - Friday l Alternative Half Day Saturday

8:45am - 5:30pm / 9am - 1pm

Office Location: Genting Road - Geylang

Requirements:-

1. Possess a valid Electrical Technician License.
2. Minimum Higher NITEC in Mechanical / Electrical / Electronics.
3. Possess Class 3 driving license
4. Knowledge of MS Office applications.
5. Experience in Electrical / Refrigeration trouble shooting is advantageous.

Responsibilities:-

• Provides responsible service, repair and installation services to our customers in a professional manner
• Accurately diagnose, service, repair, and maintain product in optimum operating condition
• Reviews product performance and quality and communicate to Technical Director any downward shifts in performance and quality
• Perform testing and inspection on finished goods for quality issues and perform corrective actions
• Provide assistance and technical service requests to and by project clients
• Other duties as assigned by Technical Director and/or management
• Manage KDK quality claims
• Achieve department KPI

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice.

Duties and Responsibilities

• Manage all inbound telephone and email inquiries.
• Management of voice and handphone messages.
• Reminder calls for appointment confirmation.
• Scheduling and rescheduling of appointments for patients.
• Registers patients by verifying that patient's record is up to date and accurate.
• Check patients’ medical history and drug allergies.
• Check for insurance coverage and intention to use insurance or government subsidies.
• Collects payment from patients, applies payments to patient accounts in the computer system, and reconciles daily cash reports.
• Locating patient files and cases.
• Prepare PowerPoint for doctor counseling.
• Process claims with insurance companies and government agencies.
• Liaising with dental labs for sending and receiving of cases.
• Recording of lab charges.
• Educate and teach patients on the correct use of braces and Invisalign.
• Other adhoc duties.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Job Responsibilities:

• Work with internal and external customers to provide technical assistance with Bray valves, actuators, and control products.
• Receive and process product returns and evaluations of defective valves & actuators.
• Handle the repair of Bray valves, actuators & controls.
• Provide field evaluations and repair Bray products as required.
• Utilize our ERP systems to receive, stage & transfer products to other departments.
• Modify, rebuild, setup and calibrate actuator switchboxes and positioners
• Permanent work authorization for Singapore required

Ideal Experience/Minimum Qualifications:

• Minimum five (5) to ten (10) years’ experience as a field technician or technical support position in the building automation and controls industry
• Prior experience with valve actuation and/or control valves is preferred
• Electrical and pneumatic actuator troubleshooting experience
• Experience with Multimeter Troubleshooting of Electrical Systems
• Ability to configure, calibrate and commission digital equipment
• Knowledge of DDC control systems, Bacnet and Modbus networks is a plus
• Ability to read and interpret Electrical Control and Mechanical Control Drawings
• Ability to interpret P&ID Drawings
• Computer skills: MS Office applications (Excel, Word, Outlook) LN, outlook, CRM and other applicable software
• Able to Lift 50 Lbs. or less periodically
• Must have a valid driver’s license
• 5 years experience in valve and automation controls experience (Electric, Pneumatic and Hydraulic)

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.