JOB DESCRIPTION

An established MNC in the oil and gas industry with global presence in more then 50 countries is currently looking for a Risk Management Officer to join their expanding team.

As Risk Management Officer, the incumbent will be working in the Risk Management team and will be responsible to cover risk management activities, such as market risk management, credit risk management, generating report, risk analysis, profit and loss analysis, periodic evaluation, and market analysis.

Successful candidates can expect to work in a fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Degree in Accountancy, Economics, Finance, or equivalent
• Minimum 2 years of working experience in oil and gas industry
• Proficiency in VBA programming, Power BI, and Excel is an advantage

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

The Survey Experience Officer (Household-Direct) is responsible for conducting household surveys, ensuring participant feedback is successfully captured with compliance to set guidelines and resolving any related issues. This role will also maintain effective communication with a range of stakeholders including survey teams, respondents and related internal teams.

You will be part of the Data Collection team to conduct large-scale national surveys. In this role, you will be exposed to a full spectrum of learning experiences such as practical hands-on application of concepts that will be introduced via formal training, as well as interactions with people from diverse backgrounds.

• Complete survey via phone and field visit
• Schedule interview appointments with respondents
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Resolve escalated issues from interviewers and respondents
• Data entry for completed surveys
• Status update report to supervisor
• Deliver highest level of customer experience and ensure a good survey experience
• Any other ad-hoc duties
• 5 days work week, across Mondays to Sundays
• Based on rostering - Different shift timing (AM / PM) Corporate sim card will be provided for making outbound calls however corporate phone will not be provided by the company.
• Working location: Islandwide
• Contract till 31st December 2024 (Renewable basis)

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6127

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description & Requirements

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

You will be part of the Data Collection team to conduct large-scale national surveys. In this role, you will be exposed to a full spectrum of learning experiences such as practical hands-on application of concepts that will be introduced via formal training, as well as interactions with people from diverse backgrounds.

• Complete survey via phone and field visit
• Schedule interview appointments with respondents
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Resolve escalated issues from interviewers and respondents
• Data entry for completed surveys
• Status update report to supervisor
• Deliver highest level of customer experience and ensure a good survey experience
• Any other ad-hoc duties
• 5 days work week, across Mondays to Sundays
• Based on rostering - Different shift timing (AM / PM) Corporate sim card will be provided for making outbound calls however corporate phone will not be provided by the company.
• Working location: Islandwide
• Contract till 31st December 2024 (Renewable basis)

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/6127

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Accountable for ensuring full set monthly payroll and ensure all payroll transactions are processed accurately and efficiently.
• Manage tax clearance matters for employees and maintain and upgrade company payroll system.

Requirements:

• Diploma in Finance/Accounting/HRM or equivalent
• At least 1 years of working experience
• Proficient in Sage Easypay

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Responsible for the day-to-day maintenance of electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems.
• Handle electrical / electronic / electro-hydraulic/electro-pneumatic/ automation equipment failures and carry out fault diagnosis with the aim to resolve the issue.
• Evaluate the planned maintenance schedule for fleet electrical, electronic, electro-hydraulic, and electro-pneumatic automation systems, as well as power generation, backup power sources, and fire detection systems, and then submit the findings to the technical manager.
• Study areas for improvements and modifications on electro/automation system and create methodical recommendations for efficient operation of the vessel.

Requirements:

• Diploma in Electrical/Electronic Engineering or equivalent
• At least 2 years of onboard sea going vessels experience as an Electrical Technical Officer in oil/gas/chemical tankers or offshore support vessels.
• Hands on experience in troubleshooting and fault diagnosis skills encompassing various areas such as electrical, instrumentation, automation, control, as well as air conditioning and ventilation systems.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description & Requirements

Provide support and assistance to the Front Office Manager in managing front office operations from maintaining cash control to delivery of guests service standards on a daily basis.

• Attend to guests’ enquiries, requests, complaints and compliments;
• Supervise reception staff to ensure optimum occupancy and average room rate for maximizing revenue;
• Monitor Front Office staff to ensure guests receive warm attention and personal recognition at all times;
• Ensure front line staff display high degree of professionalism, integrity and well-groomed at all times when on duty;
• Ensure good service delivery and quality services to our guests;
• Record the details of events in Duty Manager Log Book and to take necessary actions;
• Make improvements to the overall operations with an emphasis to increase guest satisfaction, revenues as well as reducing costs;
• Monitor departmental costs to ensure performance against budget;
• Ensure proper staff training and standard operating procedures are in place;
• Communicate and coordinate with other operating department to ensure smooth delivery of a suite of services to our guests;
• Respond efficiently to any hotel emergency or safety situation, as well as ensure the proper control and instructions of emergency procedures are adhered to;

• Handle customer inquiries and feedback via calls and email.
• Liaise with customers and collaborate with the operations team to address and resolve shipment delivery issues.

Requirements:

• GCE O level and above
• At least 2 year of Customer Service experience in Airfreight/Courier industry.
• Proficient in MS Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is an well-known leader in the REITs space. They are currently looking for a Compliance Officer to be based in Singapore.

The Role

• The role is responsible for implementation of Compliance and AML/CFT program and managing the full range of matters related to compliance, governance, AML/CFT, compliance risk assessment, STR related investigations and compliance/AMLCFT training.
• The compliance Officer reports to the Head of Compliance on on-going compliance status and on any findings of infringements and its recommended actions.
• The Compliance Officer provides regulatory advisory relating to all guidelines to all compliance related enquiries form business units/ member offices.
• Compliance Officer acts as Money Laundering Reporting Officer (MLRO) to submit Suspicious Transaction Report (STR)
• 
  

To Qualify

• Degree in law, business, finance or compliance related disciplines
• Minimum 2 years of relevant experience within the Management Advisory/ Financial Services/ Investment industries
• Experience in a compliance function, preferably gained from accounting, corporate secretarial, management services, banking/ financial services and shared services firms
• Extensive regulatory knowledge (AML/CFT, CRS, PDPA, KYC guidelines, etc.)
• Experience in background check such as AML/CFT screening, KYC/CDD, applications
• Experience in performing Risk Assessment
• Good interpersonal, influencing and networking skills
• Ability to work independently as well as good team player
• Knowledge of Microsoft Office such as Excel, Word and PowerPoint
• Ability to multi-task and stay focused on the big picture while addressing daily issues
• Ability to identify problems and issues and apply problem solving skills to provide solutions
• Ability to prioritize work and meet deadlines

To Apply

If you feel your experience and professionalism can make an impact with this firm, please submit your details resume to [email protected] / 6645 4540.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided.

*Only shortlisted candidate will be notified.

Registration No. R1658237 | EA License No. 11C3510 | Drake International

You may also register at our company website https://sgjobs.drakeintl.com/jobs/

Or like us on Facebook www.facebook.com/drakesgtemp/ for more job opportunity!!!

Job Description & Requirements

• Manage cargo operations and documentation
• Safeguard product quality and quantity
• Ensure all cargo loading, ex bunker delivery, blending operation and delivery are in compliance with Company work instructions and in particular SS648: 2019, wherever applicable
• Ensure that custody control procedures in respect of cargo storage onboard bunker tanker and cargo movements are duly and properly implemented
• Maintain proper and timely records of inventory in the stock movement logbook and daily ROB report
• Report on any customer complaint or dispute to the Operations Manager immediately and assist in onsite investigation
• Any other ad-hoc duties as assigned

Job Requirements:

• 1 Year Experience as bunker clerk/cargo officer onboard bunker tankers
• Certification in Basic & Advanced Course on Bunkering Practices (SS600 & TR 48)
• Certification in Code of Practice for Bunker Mass Flow Metering (SS 648)
• Willingness to follow Company’s shift duties and stay onboard vessel
• Effective communication skills
• Meticulous, responsible and good follow-through skills

Responsibilites:

• Support the review and enhancement of data governance framework, policies, standards, guidelines and data inventory across the Group
• Assist in performing risk and impact assessments
• Provide advisory to Business Units on personal data protection at various stages of the personal data life cycle
• Review and assist in conducting awareness training on personal data protection to foster personal data protection awareness across the Group
• Assist in data breach incident investigations and facilitate remediation action plans
• Manage the data incident log to ensure accuracy and up-to-date
• Assist in providing data incident summaries and reports as per request

Experience Required :-

• Bachelor's degree in law
• Minimum 2-4 years of extensive experience in data protection, privacy compliance, or related fields within the retail industry, preferably in the Southeast Asia region

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4540 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R1658237

• Duration: Immediate - June 2024
• Working hours: 8.30am to 5.30pm (Monday - Friday)
• Rate: $ 10 - 11 / hr
• Location: Clementi

Responsibilities:

• To administer Attendance Appeals, reminders and follow-up
• To assist with Visa, Contract, Matriculation, Enrollments, communicate with students & follow-up
• To assist with Info session registration, student data collation and communication dissemination
• To assist with administration, supporting the department work, until the vacant staff positions have been filled
• Other adhoc duties assigned

Requirements:

• O Level and above
• Meticulous and responsible

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Descriptions:

• Procure, source, and purchase vessels' spare parts, supplies, and services, including preparing relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates to assist Superintendents in determining the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and track vessels’ total expenditure against approved budgets. Resolve any discrepancies with suppliers.
• Monitor vessels’ movements, liaise with suppliers, masters, and agents to ensure timely delivery of supplies on board.
• Maintain accurate records of all purchased stores and spares for vessels, including follow-up and filing.
• Actively follow up on vessels’ defect reports, arrange third-party service vendors, and manage docking issues.
• Coordinate closely with Technical Superintendents and shipboard officers on various technical matters.
• Maintain and update vessels’ technical certificates and arrange renewals as required.
• Perform any ad-hoc duties assigned by Technical Superintendents or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience, preferably in the Shipping industry.
• Familiarity with vessel records and certificates.
• Meticulous, IT savvy, good team player, and able to communicate effectively.
• Self-motivated and capable of working independently with minimal supervision.

• Diploma Holder or equivalent
• Passionate about the maritime industry and eager to learn.
• No prior experience required as training will be provided,
• Fast learner, attention to details and excellent organization skills.
• Good command of English for both written and verbal.
• Customer oriented and possess good interpersonal skills.
• Proficient in MS Office applications.
• Able to start work in short notice.

Duration: 6 Months Contract

Location: Changi Business Park

Responsibilities:

• Perform verification of client’s instructions and call back to clients for High Risk Transactions as a form of anti-fraud deterrence
• Co-ordinate & ensure smooth and timely delivery of client’s instructions/documents between two processing locations
• Process Closure of Accounts and all their related requests
• Process new, renewal or termination of Bankers Guarantee for credit card clients
• Assist to prepare quarterly updates of the Bank’s Authorized Signatory List to various counter parties
• Prepare Audit Confirmation & Custody Declaration for clients’ auditors and external asset managers

Requirements:

• Possess degree and min 3 years of related private banking experience in call centre / call back experience
• Previous experience in back office is an advantage
• Strong working knowledge in asset transfer
• Proficient in MS Office software such as Macros and Visual Basic knowledge.

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Auxiliary Police Officer (APO)

• Location: Central, conveniently located near MRT Station
• Working Hours: 5 Days, Monday to Friday, 9:30 am to 6:30 pm
• Competitive Salary: Up to $2700, commensurate with experience
• Permanent Role with Variable Bonus
• Comfortable with coordinating and participating in office ceremonies and rituals, ensuring adherence to established procedures.

Key Responsibilities:

• Execute general administrative and clerical tasks efficiently, tailored for the interior design industry
• Manage phone calls, filing, and provide comprehensive administrative support, enhancing our design processes
• Oversee day-to-day office operations with precision and timeliness, ensuring seamless project execution
• Process invoices, payments, and maintain financial records, particularly in accounts payable, vital for project budgeting
• Ensure accurate and timely entry of all accounting transactions utilizing accounting software, supporting project financial management
• Participate in projects and coordinate company activities as needed, contributing to the realization of creative visions
• Monitor staff leave records including annual, sick, and hospitalization leave, ensuring project continuity
• Fulfill any ad-hoc duties assigned by the office manager, supporting the dynamic needs of our design studio

• Minimum O Level / SPM qualification
• Preferably 2-3 years of relevant experience in accounting administration support
• Proficiency in MS Office suite
• Strong interpersonal skills with a keen eye for detail and organization, essential for client interactions and project coordination
• Ability to work independently and meet deadlines effectively, fostering a collaborative and creative work environment

If you possess the requisite skills and are ready to embark on an enriching career journey within the dynamic world of design, we invite you to apply with us today. Be part of the vibrant team where your contributions shape spaces and inspire lives.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Perform outbound telesales calls to market and sell MSIG products (largely on Motor Insurance) to support MSIG/individual goals/objectives
• Create and maintain proper customer information
• Using the telephone to perform outbound calls as a marketing tool to market, promote and sell insurance to Scheme Partners' customers
• Answering telephone calls, attend to telephone queries from customers and direct such calls to MSIG Customer Service where necessary
• Performing any after-call functions to complete the cycle of the call
• Achieving pre-set targets for the individual and assist in the achievement of the overall sales target as set by MSIG in consultation with Scheme Partners
• Providing feedback and suggestions on programmes handled to improve and/or enhance existing and future telemarketing programmes
• Ensuring that each call handled meets the service standards of Scheme Partners and MSIG
• Creating and/or maintaining proper client, call and sales records
• Ensuring confidentiality of data in the manner and to the extent required by the Scheme Partners and by this Agreement
• Perform duties/tasks ancillary to the selling activities cited above, including mailing, typing, faxing and dispatching from time to time
• Perform any other duties as may be assigned by Scheme Partners and prior agreed by MSIG from time to time

• GCE O' level preferably with professional insurance qualification
• Certificate in General Insurance (BCP/PGI)
• Preferably with HI certificate

• Experience in telesales
• Good product knowledge of GI personal lines products, especially Motor
• Knowledge of telesales operation
• Excellent communication skills
• Able to handle challenging situations with maturity & confidence
• Able to handle rejections and find motivation to overcome objections

Our Bosch Security Solutions, a leading brand in Singapore with extensive range of products portfolio in the domain of video surveillance, intrusion detection, fire detection, voice alarm, public announcement systems, professional audio, and conferencing system as well as access control and management systems. Through the years, our products are well received by our Singapore based customers has collaborated with us through our design, implementation, and maintenance projects. As part of BOSCH’s business expansion strategy, our Security Solutions Business Unit is seeking for a technical competent Senior Draft Officer to join our team in Singapore office.

As a Senior Draft Officer at Bosch Security Solutions, you will be instrumental in delivering high-quality engineering drawings and technical documentation essential for the development and support of our security solutions. This role requires a thorough understanding of Building Information Modeling (BIM), schematic and detailed drawing preparation, as well as proficiency in AutoCAD, Autodesk Revit and Navisworks. Your expertise will support various departments, including Projects, Sales, and Service, ensuring precision and compliance in all technical outputs.

Responsibilities and Duties:

• Produce engineering drawings for the Projects Department, preliminary design drawings for sales tender support, and updated drawings for the Service Department.
• Create and manage BIM, shop drawings, detailed drawings, schematic drawings, and Coordinate System Drawings (CSD).
• Coordinate and communicate effectively with various internal departments and external clients to produce and deliver accurate drawings on schedule.
• Mentor and supervise junior drafters, ensuring quality control and professional growth within the drafting team.
• Proficient in utilizing Autodesk Revit, Navisworks, and AutoCAD to produce BIM and shop drawings.
• Maintain an understanding of security systems such as Card Access, CCTV and Fire Alarm fundamentals to enhance drawing quality and relevance.

Job Description:

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Candidate must possess at least Nitec/Higher Nitec in any field
• IT Savy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
• Possesses good communication skills
• Able to perform in stressful environment

**Details:

• On Job Training Provided
• Eligible candidate may be sponsored for ITIL, Microsoft, CCNA, CompTIA Security+ AND Work Study Diploma in IT with reputed polytechnic

Job Description

• Handles the full spectrum of documentary trade transactions
• Provides operational support and advice for trade finance transactions to customers
• Ensure timely and quality service to customers
• Involve in the process improvement and new system implementation

Responsibilities

• Processing trade service & finance transactions, including LC Advising, LC issuance, documents processing, financing for both LC & non LC, and liaise with client for documentary aspects
• Processing accounting entry, reconciliation, and reporting on trade service & finance
• Ensure compliance of trade documents with the T&C of the LCs
• Administer documents related to Trade transactions
• Any other ad-hoc duties as assigned

Job Requirement

• Bachelor degree/Diploma/GCE’A’ level with at least 3 years of Trade Service/Finance experiences in Banks is preferred.
• Good Interpersonal and communication skills, team-player, ability to adapt to changing needs of the organization and demands of internal and external stakeholders
• Must be able to handle import and export transactions
• Conversant in UCP600/ISBP/URC/URR/ISBP/Incoterms preferred
• Meticulous with working knowledge of AML/CFT and other regulations in Trade Finance is preferred
• Able to work in collaboration, not only within Trade Finance as main job, but also with other teams (i.e. remittance, loan admin, treasury settlement and onboarding)
• CITF and/or CDCS certificate is preferable

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (GOH JIA ZHEN CRYSTAL)

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Reception Duties:

• Attend to all clients, intermediaries and other visitors who come to the Company's premises
• Answer visitors' queries and arrange for them to be attended to by the appropriate department personnel
• Receive mail that is delivered by hand, as well as dispatch items from there that are intended for collection, as applicable

Customer Centre Duties:

• Handling all enquiries from clients
• Provide quotations to clients, within authority limits granted
• Process urgent insurance documentation
• Follow up on outstanding renewals and quotes
• Assist in credit control.
• Undertake any other duties as may be assigned

Minimum GCE O Level

• Proficient in customer servicing and possesses strong drive for service excellence
• Good telephone etiquette and communication skills
• Possess a pleasant and cheerful disposition
• Fluent in English and Mandarin
• Able to multi-tasks and meet timelines
• Able to adapt changes and work in a fast-paced environment

Key Attributes:

Customer Service Oriented, Fun Loving, People Person.

Role Description:

• You will need to know the tour products well and deliver consistently good customer service at all times.
• Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Assist our Travel partners – OTA and local agents with ticket sales
• Handle enquiries for private bookings of tour – Corporate Preschool and PA
• Adhoc admin and data entry

Experience:

Minimally 2 years’ experience in customer service, call centre or tele-marketing.

Requirements:

You should be resourceful and dynamic with strong interpersonal and communication skills. A pleasant and friendly personality with the passion to provide good service to our internal and external clients. Ability to work independently as well as be an actively contributing team player

Education:

Possess N, O or A levels. Diploma in any discipline.

We regret that only shortlisted candidates will be notified.

A Japanese IT company based in Singapore is currently looking to hire a suitable candidate to join them in the below position.

HR and admin officer

JOB RESPONSIBILITIES

You will be responsible for a range of tasks related to recruitment, including sourcing candidates, conducting interviews, selection, and training.

• Understanding recruitment plans and HR strategies
• Handling job postings (on platforms like My Career Future)
• Collaborating with educational institutions to acquire talented individuals
• Filtering resumes of applicants (conducting reference checks as necessary)
• Arranging and coordinating interviews (including liaising with agents and applicants)
• Handling visa arrangements for recruitment
• Handling onboarding and offboarding procedures (document preparation, orientation, equipment setup, etc.)
• Weekly and monthly progress report generation
• Other ad-hoc tasks

Requirements

• Proactive in catching up with new tasks
• Experience in recruitment-related tasks (knowledge of MOM regulations and visa matters is preferred)
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Strong communication skills and ability to work well in a team
• Business-level English proficiency (required for internal/external communication)
• Coversation level of Japanese proficiency (required for internal/external communication)

Others

• Salary: SGD 4-6K (depending on the experience) + AWS + Variable Bonus
• Working hours: Mon-Fri

Interested candidates who wish to apply for the above positions, please click "Apply now"!

We regret to inform applicants that only shortlisted candidates will be notified.

Thank you for your understanding.

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

EA Personnel: R22109764

Naoko Ishii