Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams

• Work Location: Singapore (Joo Koon/Tuas)
• Working Hours: Monday – Friday, 9am – 6pm
• Salary: $2800 - $3500 + AWS + Performance Bonus
• Company Transport provided @ Boon Lay and Joo Koon MRT Station
• Lunch and Tea Break provided

Responsibilities:

• Assist in Debts Collection & follow up of overdue account
• Prepare regular & monthly credit related reports to Finance manager/ HOD
• Assist in monitoring monthly debts collection performance - Investigate and resolve discrepancies relating to non-payment of invoices
• Conduct aged balance review with Finance manager/ HOD to follow up review action
• To adopt collection best practices and apply relevant collections strategies to enhance effectiveness
• Recommend improvements of credit risk measures and controls
• Evaluating new credit request and conducting client credit checks
• Suggest and implement terms of credit for new clients
• Negotiating payment plans and collection
• Liaising with customers (internal/ external) to build and foster strong relationships

Requirement:

• Diploma holder with 2 to 3 years who focus/specialize in debt recovery/credit control working experience
• Ability to manage multiple initiatives and to work under challenging and demanding circumstances to meet deadlines
• High level of EQ who is able handle difficult customers
• Strong team player who is independent and fast learner

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected].

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630