1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Contract period:

• 17 Mar 2025 to 16 Mar 2026

Deployment:

• Mon to Fri: 6.30 am to 12.30 pm (no lunch break)
• Service not required on Sat, Sun, and PH's

Scope of Works:

1. Running of errands

• Conveying messages to the parents and staff in the school.

2. Data entry

• Recording late coming of students.
• Recording loan of uniforms to students

3. Updating of daily staff absence data

• Record the daily student report sick data in the log books

4. Receiving and registering documents

• Receive and register documents in the front office.

5. Sorting and storing of files

• Sort out and keep the daily files at the office counter.
• Any adhoc duties tasked by the school leaders

Requirement:

• Atleast GCE O Level
• Atleast 3 Yrs of School Experience as receptionist
• Proficient in MS Office

Overview

As a Senior React Engineer at BitMEX, you are an engineer with experience in design and implementation of fast, real-time web applications. The BitMEX platform is written with React.JS and carefully tuned for performance. If you're right for this role, you have experience either working on a trading platform or are a user of a derivatives exchange yourself, BitMEX or a competitor, have a strong desire to work in the bitcoin space, have significant professional experience with React and a passion to grow as an engineer on this platform.

Key Responsibilities

• Development of the BitMEX Web Frontend and React Native components
• Work independently, cross team / cross skillset to deliver products to end users
• New feature design and implementation, bug fixing, and performance tuning
• Working closely with the API and Engine teams to integrate new features and unique consumer-facing products
• Mentoring other engineers on coding practices, design philosophies, and engineering craft
• Exploring and evaluating new stack components and architecture ideas as necessary
• Regularly reviewing code

Requirements

• Intimate experience with JS and JS performance characteristics
• Experience with NodeJS, React, and Flux architecture
• Experience with Jest, Flow, Webpack, Make, and Sass a plus
• Experience making complex, data-driven products accessible to consumers
• Ability to simultaneously develop several products and concepts in development
• Familiarity with current UX trends and curiosity for new UX concepts (conversational UI, etc)
• Experience with trading derivatives products, preferably bitcoin derivatives
• Understanding of Bitcoin’s value proposition, willingness to be paid in bitcoin

Why BitMEX?

BitMEX is a place of intense work, fun, and diversity, all at the same time. We hire across different time zones, to support the growing demands and to bring in the best of the best talents across the world.

We are looking for individuals who are determined, responsible and collaborative to join BitMEX as we continue to build a thriving cryptocurrency ecosystem. We value attention to detail, speed and simplicity. As a global business operating a 24/7 exchange, we seek out those who are adaptable and can work across markets in a diversity team.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future
• Option to choose to be paid in fiat or crypto currency, providing the flexibility to shape your financial freedom

• Working Days: 5.5 days, 9am-6pm / 9am-3pm
• Salary: $$2,500 - $3,500 + Bonus
• Lunch & Tea meals are provided
• Location: Sin Ming Autocity (Bishan / Upper Thomson)

Job Scopes:

• Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
• Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
• Maintain an effective communication to ensure customer retention
• Generate reports and suggest service improvement initiatives and processes.
• Perform cashiering duties
• Maintain and update appointments for servicing and repairs.
• To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
• Upsell products and services to customers
• Other ad hoc duties assigned by manager

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Contract period:

• 1 Feb 2025 to 31 Jan 2026

Deployment:

• Mon to Fri: 12.30 pm to 6.30 pm (no lunch break)
• Service not required on Sat, Sun, and PH's

Scope of Works:

1. Running of errands

• Conveying messages to the parents and staff in the school.

2. Data entry

• Recording late coming of students.
• Recording loan of uniforms to students

3. Updating of daily staff absence data

• Record the daily student report sick data in the log books

4. Receiving and registering documents

• Receive and register documents in the front office.

5. Sorting and storing of files

• Sort out and keep the daily files at the office counter.
• Any adhoc duties tasked by the school leaders

Requirement:

• Atleast GCE O Level
• Atleast 3 Yrs of School Experience as receptionist
• Proficient in MS Office

• Salary range: $2,000 + OT (Gross: $2300)
• Working days: 4 days ON & 2 days OFF (including weekends)
  10 off days per month
• Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
• Working location: Little India

Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee (Ashley) Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

As a Front-End Developer, you will be responsible for implementing user interfaces that align with the designs provided by the UI/UX team, ensuring a seamless and responsive user experience for our gen products. This role bridges the gap between design and technology, focusing on transforming design concepts into functional, high-performance web and application interfaces.

Responsibilities:

• Translate high-fidelity designs and style guides from the UI/UX team into interactive, pixel-perfect, and functional front-end code.
• Build reusable and modular front-end components to enhance scalability and maintainability.
• Ensure consistent performance and appearance across different browsers and devices.
• Optimize front-end performance to achieve fast loading times, smooth interactions, and overall application responsiveness.
• Collaborate with UI/UX designers to address design feasibility and ensure technical implementation meets user experience goals. Work closely with back-end developers to integrate APIs and other services.
• Identify, debug, and resolve front-end issues, ensuring the stability and reliability of user-facing features.
• Maintain comprehensive documentation for front-end code, workflows, and development processes.

Requirements

• Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related field. Minimum of 3 years of experience in software development
• Proficiency in modern front-end frameworks/libraries.
• Experience with front-end build tools.
• Understanding of responsive design principles and cross-browser compatibility standards.
• Professional experience using version control systems.
• Strong problem-solving skills with attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively across departments.
• Familiarity with testing frameworks.

Reporting to:

Technical Lead

Looking for a fun and passionate individual to join the Naga Fam!

Job Requirements:

• Fluent in spoken and written english
• Ability to work weekdays and weekends (7 shifts per week)
• Good team player
• Great customer service
• Min. 1 year experience in F&B

Job Description:

• Assist manager in day to day operations
• Handle inventory
• Serve food and drinks to customers
• Ensure store is kept up to standard

Bartending and/or barista experience will be an advantage!

Job Type: Full-time

Pay: From $2,600.00 per month

Benefits:

• Additional leave
• Employee discount
• Food provided
• Parental leave
• Professional development

Schedule:

• Day shift
• Holidays
• Late shift
• Monday to Friday
• Night shift
• On call
• Shift system
• Weekend availability

Supplemental Pay:

• Overtime pay
• Performance bonus
• Tips
• Yearly bonus

Work Location: In person

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback for improvement.

· Assist on any ad-hoc tasks/projects

Your Perks:

5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard

Annual Leave
Annual performance bonus

Employee discount

Skills and expertise

We are looking for somebody who is:

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Willing to work occasional evenings and weekends/public holidays.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback for improvement.

· Assist on any ad-hoc tasks/projects

Your Perks:

5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard

Annual Leave
Annual performance bonus

Employee discount

Skills and expertise

We are looking for somebody who is:

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Willing to work occasional evenings and weekends/public holidays.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

Meta is seeking experienced Front End Software Engineers to join our product teams. As a member of our team, you will play a vital role in crafting user experience that are both delightful and effective, helping to scale the company and enhance employee productivity. You'll have the opportunity to work on projects that transform the way Meta employees collaborate, streamline business processes, and develop world-class business software.

Our product teams are responsible for building and maintaining a wide range of internal tools and applications that help Meta employees do their jobs more efficiently and effectively. From project management and collaboration tools to data analytics and visualization platforms, we're constantly pushing the boundaries of what's possible with technology.

As a Front End Software Engineer at Meta, you'll be responsible for designing and implementing intuitive and user-friendly interfaces that make it easy for employees to access the information and tools they need to do their jobs. You'll work closely with our product managers, designers, and back-end engineers to ensure that our products are not only visually appealing but also highly functional and scalable.

If you're passionate about building software that makes a real difference in people's lives, we'd love to hear from you. Join us and be a part of a dynamic and innovative team that's shaping the future of how people connect and work together!

Responsibilities

• Build front-end frameworks that will allow other product teams to build faster and with higher quality
• Implement the features and user interfaces of enterprise products that are used by the entire company
• Identify and resolve performance and scalability issues
• Architect efficient and reusable front-end systems that drive complex web applications
• Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products

Minimum Qualifications

• 2+ years of experience in web technologies including HTML, CSS, and JavaScript Experience in web technologies: HTML and CSS
• Experience in writing reusable and high-performance user interface components
• Object Oriented JavaScript Frameworks experience
• Experience in architectural design for complex front-end systems
• Experience building maintainable and testable code bases, including API design and unit testing techniques
• Experience in performance debugging and benchmarking
• Experience building web applications
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Shipped at least one large-scale product to production, supporting millions of active users

Preferred Qualifications

• Experience with React

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities:

• The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)
• Provide First Call Resolution (FCR) technical support via phone and email.
• Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Requirements:

• Min Higher Nitec in any discipline
• Min1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external soure.

MANAGES ALL GUEST SERVICES TASKS (CONCIERGE / POTERAGE / DOORMAN)

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all

incoming, outgoing, and stored baggage

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the surrounding areas

• Ensures the smooth running of the hotel entrance and driveway operations by performing all tasks in

adherence with the code of ethics as accordance by Pullman Singapore Orchard

• Accommodates all guest needs and requests, anticipating needs, and creating memorable experiences

through personalized service

• Gather, summarize, and provide information to guest about the property and the surrounding area

amenities, including special events and activities

Knowledge and Experience

· Certificate realted to customer service or hospitality

· Minimum 1 year relevant experience with Concierge or Guest Services

· Excellent communication skills in English and ability to communicate in a second language

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

DUTIES & RESPONSIBILITIES:

• Administer procurement activities, offering end-to-end guidance to internal requestors on procurement procedures and processes.
• Review and prepare procurement documentation for approvals, publication, evaluation, and award recommendations, ensuring fair evaluation and compliance with the school’s procurement policies and the Government Instruction Manual(IM).
• Perform procurement transactions on procurement system (GeBIZ), including publishing quotations, raising awards, and issuing Purchase Orders (POs) and contracts.
• Collaborate with internal requestors on contract management, ensuring accurate tracking and timely completion of purchase requests.
• Perform administrative tasks such as collating information, document filing, and maintaining procurement records for compliance and audit purposes.
• Contribute to the development and improvement of procurement procedures and practices, driving greater efficiency and alignment with organizational goals.
• Perform other administrative tasks and ad-hoc duties as assigned.

REQUIREMENTS

• A Diploma or Degree in Business, Supply Chain Management, or a related field.
• Experience in government procurement procedures and GeBIZ is highly preferred. However, candidates without this experience but demonstrate strong analytical skills, a willingness to learn, and familiarity with procurement processes are encouraged to apply.
• Knowledge of government procurement procedures is highly advantageous.
• Excellent problem-solving skills with a meticulous eye for detail.
• Proactive, self-motivated, and capable of working independently or collaboratively in a team.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders across all levels.
• Strong organizational skills and the ability to manage multiple priorities efficiently.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Associate to join our team

As a Front Office Associate, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Service Leader to join our team

As a Front Office Service Leader, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Front Office Executive to join our team.

As a Front Office Executive, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Assistant Front Office Manager

As a Assistant Front Office Manager, we rely on you to

• Upkeep and general standard of the department under the guidance of the Front Office Manager
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfication levels and ensure requirements are adhered to
• Develop training programs for department

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests from all backgrounds
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the apply button now!

We are assisting our client, part of a global engineering and technology group, look for a RF Lead / Front-End Design Engineer to complement the existing team. You will be a key product developer for the Counter-UAS products for the local and overseas markets. Working closely with the Solution Architect, Project Manager and Technical Lead, you will be part of a product development team to design and develop our RF sensing and jamming products as part of the Counter-UAS product lines.

Responsibilities:

• Plan, execute, monitor, and control the various RF designs of the products
• Well verse in RF link budget calculation
• Specialized in software defined radio technology to design, develop and optimized RF frontend systems for SDR applications
• Proficient with tools such as MATLAB, GNU Radio and SPICE simulator and other electromagnetic simulation software packages

Requirements:

• Diploma in EE/IT
• Experience in Windows server OS, Unix/Linux OS & VM environment
• Experience in product development
• Good knowledge with SDR, RF receiver and power amplifier designs
• Strong interpersonal and communication finesse
• Proactive problem-solving prowess
• Ability to adapt to evolving technologies and industry best practices

At Pontiac Land, our Human Capital Vision is:

Each individual valued, respected and contributing.

Each team cohesive, learning and aligned.

Each leader serving, coaching and modelling excellence.

Exciting benefits and opportunities await talents who join us! We seek to offer the following:

• A nurturing and team-based culture, with structured training and career development opportunities
• Comprehensive medical coverage, health and wellness programmes and Flexible Benefits for customized suite of benefits
• Unique schemes and benefits and inclusive of employee rates at our hotels and retail mall, subsidized lunch, birthday leave, examination leave and volunteer leave.

Job Responsibilities

• Perform Patrolling duties for office towers/shopping malls/residential buildings
• Respond to emergencies which includes but not limit to lift traps, power failure, fire/security alarm activation
• Respond promptly to tenants and guests’ feedback and request
• Report of all security breaches and building defects
• Conduct routine checks to ensure workplace compliance to WSH and other legal requirements, Code of Practice and Singapore standards
• Provide high service standard to tenants and guests towards achieving customer delight

Job Requirements

• Minimum 1 year of related experience as a security officer (Candidates with relevant experience could be considered for a Senior role)
• Valid SIRD Security Licence is required
• Shift duty is required with overtime pay on an 8-hour rotating shift, 6 days a week

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:
Guest Experience Team Leader

As a Guest Experience Team Leader, you will play a pivotal role in ensuring that our guests have a seamless and extraordinary stay at our property. Being at the forefront of delivering unparalleled experiences to our guests, your primary responsibility will be to oversee and coordinate all aspects of a guest’s stay experience, from anticipating their needs to exceeding their expectations. Your ability to deliver warm, welcoming and personalised service will be instrumental in elevating guest satisfaction and brand loyalty.

What you will do:

Guest Relations

• Build meaningful connections and maintain strong relationships with guests, addressing their inquiries, concerns and feedback promptly and professionally.
• Proactively seek opportunities to enhance their experience during their stay.
• Coordinate efforts across departments to create lasting memories for guests celebrating special occasions.
• Coordinate the meet and greet for VIPs arrivals.
• Coordinate the Lobby Ambassador program.

VIP Management

• Develop and maintain relationships with VIP guests and Special Attention guests, recognising their preferences and ensuring extra attention and special treatment for this group of guests.
• Manage and anticipate the needs of VIP guests, ensuring personalised services and special arrangements are provided to create unforgettable moments.
• Assist with room reservations.
• Assist with in room check-in.

Guest Experience Enhancement

• Continuously seek ways to enhance the guest experience by developing and implementing innovative guest recognition programs and initiatives.
• Collaborate with various departments to ensure seamless guest experiences across all touchpoints, focusing on areas such as Front Desk, Concierge, Housekeeping and In Room Dining.

Team Leadership

• Lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service. Provide proper guidance and training, and set clear performance expectations and foster a culture of excellence.

Problem Resolution

• Demonstrate effective problem resolution skills and handle challenging situations with poise and tact, focused on a solution-oriented approach and a commitment to guest satisfaction.

Quality Assurance

• Conduct regular evaluations of guest interactions and review guest feedback to identify trends and areas for improvement. Take corrective actions and implement strategies to maintain the highest levels of guest satisfaction.

What you bring:

• Bachelor’s degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience in luxury hospitality, with a strong track record in front office or a similar role.
• Exceptional interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.
• Demonstrated problem-solving abilities and a proactive approach to guest satisfaction.
• Impeccable attention to details and a passion for creating memorable guest experiences.
• Excellent communication skills, both written and verbal, with fluency in English
• Familiarity with hotel management systems is a plus

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

• Working Day:5.5 days work
• Working Location: JEM, Plaza Singapura, Northpoint City (Discuss during interview)
• Salary Range: $2,700 - $3,000

Job Description:

1. Services (Front of House):

• Responsible for setting-up and handling work station(s) assigned.
• Be attentive to guests’ request efficiently and effectively.
• Serve food & beverages in accordance to Restaurant and regulatory standards.
• Ensure cleanliness and work order in compliance with standards at all times
• Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
• Attend to guests’ queries, feedback and complaint timely & professional

2. Kitchen (Back of House):

• Responsible for preparing, cooking and presenting quality cooked safe products to our guests.
• Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.
• Ensure all kitchen equipment are well maintained at all time.
• Ensure all stocks and ingredients are restocks/sufficient.
• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques

3. People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
• Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.
• Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
• Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
• Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
• Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Sales Building Management:

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

5. Workplace Safety & Security:

• Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
• Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
• Ensure all workplace safety policies procedures are maintained and adhered to at all times.
• Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
• Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

6. Others:

• Perform any other additional responsibilities as assigned by Restaurant Manager.

Requirements:

• Candidate must possess at least Degree in Food & Beverage, Hospitality, Hotel Management or equivalent.
• Require to work on rotating shift basis which include weekends and public holidays.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

We are a money broking firm located at Raffles Place looking for a dynamic individual to join us.

Trade input and checking of trade confirmations

1. Ensure accurate & timely input of trades and trade confirmations for all products (including intercompany trades)
2. Prepare & send trade notifications via MarkitWire and Reuters Trade Notification Service (RTNS)
3. Ensure that all qualifying trades input for benchmark calculations for SOR, THB Spot and SGD Spot are in accordance with the SOR Code of Conduct
4. Liaise & rectify discrepancies with internal and/or external parties on trades and trade confirmations
5. Check daily trade confirmations from agents

Daily Trade Summary, Brokerage Reports, Monthly Invoices, etc

1. Send daily trade summary to Banks
2. Send daily brokerage report to Management
3. Prepare & send monthly exchange rates to banks
4. Check & send monthly invoices to banks
5. Liaise & rectify discrepancies with internal and/or external parties on monthly invoices

Systems (NBA / Marketwire / RTNS)

Setup new account and inputting all static data (such as customer details, settlement instructions, brokerage rates, etc) and ensure the setup is complete and accurate

1. Update of any changes in the static data of existing customers (such as customer details, settlement instructions, brokerage rates, etc)
2. Liaise & rectify discrepancies with internal and/or external parties on brokerage agreement related matters
3. Interact with external and/or internal parties on setup and/or update Traders and/or trading information for RTNS and Markitwire
4. Ensure daily trades reconcile to NBA system

Others

1. Ensure compliance to SOR Code of Conduct by ABS and any applicable law.
2. Prepare audit reports
3. Any other ad hoc assignment by Management

Requirements:

• At least GCE “O” level
• Preferably some experience working in settlement department
• Team player, good interpersonal and communication skills
• Willing to work outside normal office hours
• Need to be comfortable communicating with brokers (confirming details and queries)
• Good with details
• Willing to learn
• Able to work on public holidays