Guest Relation Officer

• 5 days Mon - Fri, 8am - 6pm
• $2800 - $3000
• Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

Whatsapp +6588278652 (Hym)

Goh Hym Yien Reg No: R24121939

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is from Construction Industry. They are looking for a WSH Officer to assist their Engineer team for the next phrase of their business. They are located Islandwide of Singapore– easily accessible. The WSH Officer is responsible for:

Duties

• Effectively lead the safety team and ensure the implementation of Workplace Safety & Health (WSH) Management Systems to minimize risks and accidents.
• Review and update all risk assessments to maintain compliance with WSH regulations and legal standards.
• Investigate on-site incidents and implement corrective measures to prevent recurrence.
• Ensure adherence to WSH Act provisions, enforce safety measures, and conduct regular inspections to ensure compliance among staff and subcontractors.
• Ensure the effectiveness of fire protection systems and emergency response management for the office and factory.
• Promote a strong safety culture through training, awareness campaigns, and employee engagement activities like drills and competitions.
• Liaise with statutory bodies, keep up to date on WSH regulations, and ensure compliance with waste management and licensing requirements.

Requirements

• Registered as WSHO with MOM
• Min 3 years of experience performing as a WSHO
• Relevant Qualification in Workplace, Safety and Health / Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Responsibilities:

• Enforces company rules and regulation and requirements of the Port Facility Security Plan
• Drafts and maintains company procedures and risk assessment, ensuring company procedures, risk assessments and instructions are followed and updated when necessary
• Oversees and troubleshoots Security systems under the security department such as CCTV system, access control gantries, barriers, etc
• Retrieves and stores CCTV footages required for investigation cases
• Maintains inventory of Security IT/OT devices and the status of each device
• Oversees the repairs and maintenance of Security IT/OT devices. This includes discussing with network and IT teams on activities that may affect regular security operations and coordinating steps to resolve vulnerability issues such as patch updates and others.
• Logs, reports and addresses Security IT/OT hardware and software faults to the correct party and follow up on each case under the issue has been resolved
• Assists Security Manager to review and update technology data risk assessment
• Collates and organizes information collated from Security Department Records such as Security Daily Reports, Cases Statistics, Patrol Findings & Detection Records, Leading & Lagging Statistics, Visitor Entry/Exit Logs, Outward Permit Records, etc.
• Develops and manages databases of Security related information
• Identifies and interprets trends or patterns that could lead to potential security exploits through data analysis
• Creates management dashboards to assist in tracking of departmental activity progress and quick generation of reports
• Performs other assignments as assigned by Security Manager

Requirements:

• 3 years of relevant working experience performing technology-related work
• Familiar with Microsoft Office suite of applications such as Word, Excel, PowerPoint, Forms, Power Automate, PowerApps, etc
• Good technical knowledge of computers, access control systems & devices, CCTV hardware and software and other common security, IT and OT equipment
• Has experience managing security IT/OT systems such as CCTV hardware / software, access control, biometric or card door and gantry systems, cark park barrier systems, Patrol Clocking devices, etc
• Self-motivated and able to work with minimal supervision
• Physically fit to perform checks and inspection on tools, equipment and systems in yard operational areas, building and perimeter
• Able to single handedly resolve and converse with relevant IT departments or suppliers on physical security system issues

Our Addresses and Working Hours:

Seatrium Limited

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Our client provides engineering, construction, and project management services. Due to business needs, they are now recruiting a Inventory and Shipping Officer to be part of their Shipment Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Inventory and Shipping Officer:

• Manage the procurement of spare parts from approved suppliers.
• Coordinate the shipment and repackaging of parts for customer delivery.
• Ensure timely delivery arrangements for both regional and international shipments.
• Collaborate with the logistics team and supervisor to efficiently process incoming orders.

Requirements:

• Relevant experience with inwards and outwards shipping

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

[Job ID: 780598]
Responsibilities:

• Corporate sales (Loan, Deposit)
• Credit Rating Assessment
• Loan Facility Renewal
• Preparing Loan Asset Balance Table, month-end processing
• Loan transaction (Rate reset, Reimbursement, CDD)
• Any other ad hoc duties assigned

Requirements:

• Min 5 years working experience, preferably in the compliance area of a bank.
• Proficient in Japanese (JLPT: N1 or N2) to liaise with Japanese clients
• Credit Analyst or Corporate Relationship Officer experience
• Strong communication skill and team player
  
  We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
  Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
  
  EA Personnel Name: Ochi Madoka
  EA Personnel Registration Number: R24125474
  EA License No.: 07C5771

Location: Jurong (Warehouse Environment)

Working Regime: Alternate 5/6/5/6 days a week, rotating off days

Working Hours: 2000 to 0800 hrs

Your primary function is to provide surveillance over life and property by patrolling the premises and checking the movement of people/goods.

JOB RESPONSIBILITIES:

You are to perform rotating shift duty to provide security involving the following activities:

1. General Screening

• Screening of people, property, or vehicle

2. Guarding & Patrolling

• Guard properties, preventing thefts
• Clock routes
• Check for leaks & signs of fire/smoke
• Check and prevent the entry of unauthorized people/staff
• Check that security system/equipment are working and not tampered with
• Check that exits are clear and secured and doors/windows are secured
• Turn off unnecessary lights/taps
• Report irregularities
• Check perimeter fences/walls for wear & tear or forced entry
• Manage vehicle parking allocation
• Check that the lighting is in working order
• Ensure loading bay doors & good lifts are secured when not in use

3. Access & Egress Control

• Control entry & exit
• Conduct identity checks and pass exchange
• Authorize access to staff and visitors
• Operate gates, doors, or barriers
• Supervise car parks and loading/unloading areas
• Traffic control within the client's premise
• Maintain access control records
• Escort visitors

4. Basic Incident Response

• Respond to & report alarms
• Respond to & report to fire-related incidents
• Respond to & report crimes or public order incidents
• Respond to & report suspicious persons, belongings, vehicles
• Respond to & report medical emergencies
• Respond to & report bomb or terrorist threats
• Respond to & report lift breakdown
• Respond to & report power failure
• Respond to & report lift breakdown, power failure
• Respond to & report burst water pipes/leaking or ruptured sprinklers

JOB REQUIREMENTS:

• Must hold a valid PLRD security license of SO rank
• Must wear safety boots while on duty

​Our client is a global leader in gateway services, who is seeking to recruit a Security Officer (Airport). This position is based in Singapore.

Security Officer (Airport)

Responsibilities

You will be responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets. Your role includes:

· Perform CCTV and Control Room monitoring duties.

· Undertake screening of baggage and personnel.

· Perform X-ray screening and access controls.

· Perform guarding and patrolling of installations.

· Any other duties as assigned.

Job Requirement:

· Valid PLRD Security license (Must be licensed as a Security Officer (SO) and are already in possession of a valid SO ID cards)

· Proficient to communicate in English

· Normal colour vision

· Able to work on rotating shifts

· Able to take on assignments at various locations based on Company's discretion

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Responsibilities

Client Services (Credit) - Collections is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Collections area is responsible for collecting delinquent accounts and rescheduling payments, as necessary, to minimize delinquencies and foreclosures.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

• Call business banking customer to remind overdue payment
• Follow up with customer via various communication tools (E.g telephone, SMS, Letters, etc) to ensure payment done
• Negotiate with customers on repayment programs if they are unable to fulfill payment obligation
• Attending to customer’s account enquiries and rendering prompt services on their request
• Update conversation with customer in collection system
• Working together with supervisors & other business unit on enquiries and/or accounts strategy
• Working together with various department on instruction

Job Requirements

• Knowledge in Microsoft Words, Excel & Powerpoint
• Strong Interpersonal and Communication Skills
• Strong Analytical Skills
• Strong Negotiation Skills
• Strong Writing Skills
• Able to follow up cases closely
• Preferred with experience in Business Banking Collection

Key Responsibilities

• Manage regulatory submissions and data governance functions.

• Prepare and submit key reports including:

• MAS Notice 610 (Submission of Statistics and Returns).

• MAS 758 (Minimum Cash Balance submission).

• Qualifying Liabilities / Liabilities Base Return.

• Fortnightly Asset Maintenance Report.

• MAS Notice DIA-N01 (Deposit Insurance Returns).

• Monthly RMB FX turnover by product types.

• Handle other data governance tasks as assigned.

• Perform ad-hoc duties as required.

Requirements

• Bachelor’s degree, preferably in Accounting, from a recognized university.

• At least 2 years of relevant experience, preferably in regulatory reporting or a similar role within the banking sector.

• Proficient in English and Mandarin to effectively liaise with internal and external Mandarin-speaking stakeholders.

• Analytical and detail-oriented, with a strong aptitude for handling financial data.

• Excellent communication and interpersonal skills to collaborate across departments.

• A strong team player who can work independently when required.

• Proven leadership experience is an added advantage.

• Positive work attitude with a willingness to learn and take on challenges.

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Our client is from Construction Industry. They are looking for a WSH Officer to assist their Engineer team for the next phrase of their business. They are located Islandwide of Singapore– easily accessible. The WSH Officer is responsible for:

Duties

• Effectively lead the safety team and ensure the implementation of Workplace Safety & Health (WSH) Management Systems to minimize risks and accidents.
• Review and update all risk assessments to maintain compliance with WSH regulations and legal standards.
• Investigate on-site incidents and implement corrective measures to prevent recurrence.
• Ensure adherence to WSH Act provisions, enforce safety measures, and conduct regular inspections to ensure compliance among staff and subcontractors.
• Ensure the effectiveness of fire protection systems and emergency response management for the office and factory.
• Promote a strong safety culture through training, awareness campaigns, and employee engagement activities like drills and competitions.
• Liaise with statutory bodies, keep up to date on WSH regulations, and ensure compliance with waste management and licensing requirements.

Requirements

• Registered as WSHO with MOM
• Min 3 years of experience performing as a WSHO
• Relevant Qualification in Workplace, Safety and Health / Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is from Construction Industry. They are looking for a WSH Officer to assist their Engineer team for the next phrase of their business. They are located Islandwide of Singapore– easily accessible. The WSH Officer is responsible for:

Duties

• Effectively lead the safety team and ensure the implementation of Workplace Safety & Health (WSH) Management Systems to minimize risks and accidents.
• Review and update all risk assessments to maintain compliance with WSH regulations and legal standards.
• Investigate on-site incidents and implement corrective measures to prevent recurrence.
• Ensure adherence to WSH Act provisions, enforce safety measures, and conduct regular inspections to ensure compliance among staff and subcontractors.
• Ensure the effectiveness of fire protection systems and emergency response management for the office and factory.
• Promote a strong safety culture through training, awareness campaigns, and employee engagement activities like drills and competitions.
• Liaise with statutory bodies, keep up to date on WSH regulations, and ensure compliance with waste management and licensing requirements.

Requirements

• Registered as WSHO with MOM
• Min 3 years of experience performing as a WSHO
• Relevant Qualification in Workplace, Safety and Health / Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Duties:

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• To review customer's home loan package, offer options for their considerations.
• To respond and follow up customer's queries promptly

Job Requirement :

• Ability to perform in a fast-paced environment.
• Problem-solving, and critical thinking in a constructive mindset.
• Good communication skills

Interested candidates may apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

About Our Client

• Mon to Fri, 8am - 6pm
• Sat 8am - 1pm

Job Description

• Handle general administrative tasks, including data entry, filing, and document management.
• Coordinate and schedule meetings, appointments, and site visits.
• Prepare and process invoices, purchase orders, and expense reports.
• Maintain and update company records and databases.
• Assist in managing facility-related contracts and service agreements.
• Monitor office supplies and coordinate with vendors for replenishment.
• Support the team in handling client inquiries and follow-ups.
• Ensure compliance with company policies and procedures.

Reach out

Please submit your updated resume by using the APPLY NOW button

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to Kanry Search Singapore Pte Ltd’s PDPA and e2i’s PDPA.”

Kanry Search Singapore | 24C2261

Sarah Lau | R22110930

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Orchard shopping mall/Bugis Library

Day/Night Shift available

1. Work in Shopping mall/Library environment

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851 (Audris)

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

Job Description & Requirements

• To assist Safety Manager on all safety, health, environmental, and welfare matters, to ensure the Project complies with its statutory obligations, safety requirements, and aerodrome safety standards.
• To be responsible for health, safety, and environmental control, and to assist Safety Manager to ensure that all works adhere to the procedures and instructions.
• To assist Safety Manager to liaise and co-ordinate with stakeholders, authorities and agencies and other Consultants employed by Developer.
• To put up daily situation reports.
• To ensure risk assessment and safe working procedures are properly executed on site.
• To conduct daily health, safety, and environmental inspections, prepare reports and follow up with Project Safety Team / Contractors for closure.
• To carry out investigations into all accidents and near-miss incidents and to record the findings on the relevant forms.
• To wear appropriate personal protective clothing/equipment and observing all safety requirements/procedures.
• To implement and monitor appropriate safety measures in accordance with the Workplace Health and Safety Act and Safety Management System.
• To highlight areas where training/certification is required to meet the standards imposed by Legislation, Approved Codes of Practice, or H.S.E. guidance

Job Requirement:

• At least 5 years of relevant experience in the construction industry preferably 3 years with developer/main contractor.
• Must be a registered Workplace Safety and Health Officer with MOM.
• Must be a registered ECO with NEA
• Has developed a Risk Management Implementation Plan (bizSAFE Level 2) or equivalent

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Simei School

Position: SO/WSO - Security Officer/Senior Security Officer. Day Shift

1. Work in School environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. PC Knowledge required.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 or whatsapp 9137 4851

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online.

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

Job Scope

1. Payroll Processing:
   • Oversee the calculation of wages, deductions, and withholdings, ensuring adherence to statutory requirements such as Central Provident Fund (CPF) contributions and Skills Development Levy (SDL).
   • Ensure Accurate and timely payment of salary which includes hourly / daily / monthly paid employees depending on the terms and conditions of employment.
   • Review payroll transactions, including adjustments, bonuses, and incentives, while ensuring compliance with employment contracts and relevant legislation.
   • Coordinate with Operations, HR and Finance departments to ensure proper documentation and authorisation of payroll changes in accordance with the Employment Act and other regulatory guidelines.
2. Compliance:
   • Stay updated on relevant Singaporean labour laws, tax regulations, and statutory requirements governing payroll processes.
   • Ensure compliance with CPF contributions, SDL, Income Tax Act, and other relevant regulations, maintaining accurate records and timely submissions.
   • Implement and maintain internal controls to safeguard payroll data and mitigate compliance risks, adhering to the Personal Data Protection Act (PDPA) guidelines.
   • Prepare and submit required payroll reports to government agencies such as the CPF Board and IRAS, (and/or equivalent for overseas) in a timely and accurate manner.
3. Systems Management:
   • Oversee the integration and implementation of payroll system module, ensuring data integrity, accuracy, and compliance with Singaporean regulatory requirements.
   • Collaborate with IT or external vendors to address system issues, implement upgrades, and enhance functionality as needed, ensuring compatibility with local regulations.
   • Conduct periodic audits of payroll data to identify and resolve discrepancies, adhering to auditing standards set forth by the Accounting and Corporate Regulatory Authority (ACRA).
4. Reporting and Analysis:
   • Generate and analyse payroll reports to ensure adequate checks, reviews, as well as to support decision-making and identify trends or areas for improvement, leveraging data analytics tools and software.
   • Prepare ad-hoc reports as requested by management or other stakeholders, providing insights into business and payroll-related matters for strategic planning purposes.
   • Collaborate with Finance and HR departments to reconcile payroll-related accounts and resolve discrepancies, ensuring accuracy in financial reporting.
   • Ensure timely billing of employee expenses to Clients when required

Job Requirement

• Min Diploma with. 1-2 years of payroll experiences

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus