About the job

Reporting to the Shopping Experience Manager and Team Leader, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• Ensure IKEA Tampines Store is a friendly, safe and secure environment for all IKEA visitors and customers.
• Understanding and contributing to the department’s action plans and taking ownership on your part for deliverables.
• Being knowledgeable around customer shopping experience and the daily checklists to improve on the customer service delivery.
• Being responsible for the children’ safety and cleanliness in Smaland, and amenities such as 1st Aid Room, Nursing Room, etc
• Plan, co-ordinate and follow up on the IKEA Family activities and Children Birthday Parties in the store.
• Handling all customers’ queries or complaints professionally and improve customer service delivery to enhance customers’ shopping experience.
• You will record information, handle paper works and compile statistics, general housekeeping and other duties related to the job.
• You will be cross trained to other functions within Customer Relations (i.e. Checkout and Easy Buying) and support these functions when required.

Your profile

• You have strong communication and interpersonal skills with passion for children and people
• You are a committed and motivated team player, who is also able to work independently
• You are able to cope with stress and able to provide solutions for customers and operational issues
• You have good computer literacy, multi-tasking ability and enjoy being in a hands-on operation role
• You are able to commit to working both retail shifts during store operating hours, inclusive of both weekends and Public Holidays

As Wise becomes ever more integrated into financial systems around the globe, we are subject to ever increasing scrutiny from regulators, partners and regional stakeholders. If we are successful, we’ll eventually become one of the most heavily regulated companies in the world.

As Regional Information Security Officer for the APAC region, your job will be to represent Wise Security Squad, creating strong partnerships within our APAC legal entities to help reduce Information Security and Technology risk in line with the expectations of the markets in which we operate.

What you will be working on

• Working closely with regional risk, compliance and engineering teams to provide a tailored view of risk to APAC legal entities.
• Leading security responses for regional licence applications, annual certifications, and ad-hoc audits.
• Supporting Group Security Risk assessment process and preparing risk updates for APAC entity committees and boards.
• Evaluating Wise Group Security controls against regional requirements and obligations.
• Supporting our global security security certification process (e.g. ISO27001, PCI-DSS, SOC1 & 2).
• Assisting with other Information Security and Technology risk related activities as needs arise.

OVERVIEW

The Senior News Desk Producer will be responsible for securing first or exclusive interviews with news makers and market movers. You will play a key role in building and strengthening media relations with key institutions in global financial markets and international business community, with a focus on Asia Pacific. You will also work with Supervising producers and producers in the newsroom in developing program segments and assignments based on CNBC’s editorial priorities. You will also assist the Head of the News Desk in managing the daily operations of the desk and grow the next generation of journalists.

KEY RESPONSIBILITIES

• Secure first or exclusive high-profile interviews with news makers and market mover.
• Build and strengthen relationships with key players in global economy, such as governments, corporates, multilateral institutions, investors and think tanks, etc.
• Work together with senior members of the newsroom in planning and executing outside-broadcast assignments in Singapore and overseas.
• Nurture junior journalists in the newsroom and assist Head of the News Desk in creating an inclusive and equal environment for the team.

As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements.
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures.
• Assist with regulatory audits and inspections.
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan.
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure.
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc.
• Undertake periodic and ad hoc name screening, review hits and clear alerts.
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes.
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects.
• Provide compliance advice and support to the Front line sales team and Management.
• Perform any other duties as may be assigned by the Company from time to time.

The technical delivery team is responsible for the deployment of Opus 2’s services to hearing room locations. This will include the planning/preparation of the equipment needed for the hearing/service, the logistical deployment of the service, the configuration and setup, the support of the service, the breakdown and removal of equipment.

This client facing position has large client base which means it is essential to both integrate and work with our clients as closely as possible. The team provides other technical services:

• Interpretation.
• Video Conferencing Services.
• Bespoke Trial Consultancy/ Inquiry Design Service.
• Realtime/ Audio Streaming Services.
• Deposition Support.
• Transcription Services Support.

Duties and Responsibilities

• Consultation - work with the case managers and operational teams on dealing with technical support/issues.
• Innovation - assisting and developing new ways in which Opus 2 engage/interact with the clients for provisioning our services.
• Processes - working closely with the case managers to ensure that installations are carried out within the specified timeframe and guidelines.
• Provide feedback to the technical delivery team regarding specific installations and client issues onsite.
• Ensure that all processes are followed and quality control the technical delivery teams’ installations.
• Consultation - designing technical audio/video/network solutions for the hearing room.
• Operating bespoke court reporting software and being able to provide support.
• Provide technical standby support (onsite and offsite) for all hearing venues as directed by your manager.
• Other administrative duties as required.

Person Specification

• Bright and engaging, with a willingness to learn and use initiative.
• Awareness around AV/Multimedia/Networks with an interest in technology.
• Excellent verbal and written communication skills.
• Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.
• Team player with a flexible attitude to meet the changing needs of the business and our clients.

The Technical Delivery Officer will be the flexible member to the team who is willing to work remotely to deploy our services. They will be used on various remote project work so flexibility is an important part of the role and travel will occur on a regular basis. Typical working hours are from 9:00am – 6:00pm. Evening and weekend work may be required.

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity.
• Accessible and modern office spaces.
• Company social events.

• Assist and attend to customers’ enquiries/ complaints with patience and professional manner through walk-in, phone calls, online portal and emails etc.
• Generate catering orders and quotation.
• Cooperate and liaise with other departments for any necessary arrangement/ issues regarding catering orders.
• Provide support and assistance to team members when necessary.

DFS Global Finance Services is building our team of accounting professionals towards our NextGen Finance vision. The candidate will have the opportunity to join the Center of Excellence, leveraging new technologies, Process Reengineering, Robotics Process Automation (RPA) and Data Analytics to create value for the individual and the Company. Additionally, DFS invests in people development and facilitates dynamic career moves across various accounting functions such as Regional Controllers, Group Reporting, Transformation Office and Global Tax.

As a member of the Global Finance Services team, the candidate will work closely with our global stakeholders to ensure the timely closing of accounts during month-end.

We are looking for Finance Officer to join a 12-month contract to cover O2C and P2P responsibilities.

Job Responsibilities

• Perform day-to-day financial transactions, including verifying, computing, recording, reconciling accounts receivables' data and clearing customer receipts per the Company's policies and procedures
• Perform the provision for doubtful debts assessment per the Company's policies
• Perform revenue recognition analysis and process billing requests using RPA. Review and handle RPA exceptions
• Responding to queries from those involved in the billing process including internal stakeholders and customers
• Monitor customer accounts for non or delayed payments and escalate as necessary to help manage and track cash flow
• Strengthen and grow relationships with stakeholders by communicating with customers regarding past-due accounts
• Participate in streamlining and improving the accounts receivable process, identifying areas of improvement and automation
• Exercise integrity and confidentiality in financial reporting, and comply with the local financial standards and regulations
• Support and respond to Internal and External audit queries
• Collaborate with other team members to deliver timely monthly, quarterly, and annual financial close
• Participate in ad hoc tasks and projects

Requirements

• Bachelor’s degree in Accounting or equivalent
• Minimum 1 year working experience (Center of Excellence preferred) handling Procure to Pay / Order to Cash matters
• Candidate with no prior experience in RPA are welcome to apply
• Must be proficient in MS Excel / computer savvy, SAP experience is an advantage

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

The Compliance Anti Money Laundering Risk Management Analyst is an intermediate level role responsible for recommending/establishing internal procedures to prevent money laundering and assist in all matters concerning financial crimes in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize established disciplinary knowledge to identify inconsistencies in data, and formulate strategic recommendations on policies, procedures, and practices.

We’re currently looking for a high caliber professional to join our team as AML Compliance Officer - Hybrid (Internal Job Title: Officer- C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

• Identify, vet and address potential risks or escalated issues with the assistance of functional partners and key stakeholders
• Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
• Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalation
• Create and develop AML Compliance Risk Management (ACRM) standards and policies
• Advise on a plan of action for risk issues, based on analysis of information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 0-2 years of relevant experience
• Experience and knowledge of AML regulations/laws (such as the Bank Secrecy Act, the US Patriot act, US Treasury AML guidelines, and OFAC requirements)
• Experience writing and preparing Suspicious Activity Reports (SARs)
• Bachelor’s Degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Royal Ocean Marine, a reputable company in the maritime industry, is seeking a dedicated and experienced individual to join our client's team as a Vessel Catering Support Officer. In this role, you will be responsible for managing catering operations on board vessels to ensure the highest standards of quality, hygiene, and customer satisfaction. This is an exciting opportunity to join a dynamic and fast-paced team.

Responsibilities:

• Oversee and coordinate all aspects of vessel catering operations
• Plan and execute menu planning, food procurement, and inventory management
• Ensure compliance with food safety and hygiene standards
• Manage catering staff, including training and monitoring performance
• Collaborate with vendors and suppliers to ensure timely and cost-effective delivery of catering provisions
• Handle customer feedback and complaints promptly and effectively

• Pleasant Personality , Flexible, Committed, Helpful, Team Player & Fast Learner
• Professional Level / some work experience (prefer) , Training is provided
• Able to work during weekends (Once every few weeks / rotate)
• Ability to work fast paced environment , Self-Motivated, Independent

Chan Chee Meng

EA 07C3069

R1110620

• Assign sufficient manning to cater for daily operational needs
• Planning of VIP arrivals and departures and ensuring operational efficiency
• Develop and maintain strong guest relationships to ensure guest loyalty
• Handle guest issues when needed 
• Plan and review rosters to ensure productivity goals are met
• Conduct audit checks on service standards and ensure compliance with hotel standards
• Ensure operations are in order, guests assistance required is rendered accordingly and hotel’s service standards are met
• Responsible for all aspects of Guest Service and Guest Satisfaction that are generated and maintained in Guest Satisfaction system
• Facilitate preventive maintenance program with housekeeping and engineering
• Work with the Revenue, Reservation and Sales Manager to ensure strategies are in place to maximize revenue opportunities
• Track and Forecast daily, weekly and monthly Of Loyalty Program
• Planning, reviewing, training, monitoring, evaluation and counseling of employees
• Handling and investigation of guest requests/complaints 
• Counseling and disciplinary action for colleagues non-compliance with procedures and behavior
• Attend any department and operational meetings
• Ensure grooming standard set by the hotel at all times
• Ensure work areas are adequately stocked and inventory properly recorded 
• Ensure department compliance with safety and security procedures at all times

You will be part of a well-established international team in Information Security focused on Cloud Security Architecture, Security Tooling Engineering and Automation.  

Your role will contribute to the success of the team and the Company. 

Your key tasks

• Support Cloud & Infrastructure Organization by reviewing and analysing Network, Systems, and Application architectures to enforce and validate Security requirements.
• Leads Threat Model exercises for new services/major changes.
• Actively Collaborate with your team members to support them on daily operations, including: 
  • Review of IT infrastructure solution designs to ensure compliance with policies and standards. 
  • Operational implementation, Automation, and ownership of Security Tools 
  • Assist in deploying automation of operational processes and procedures, identify weaknesses, propose, plan, and deploy improvements to address and enhance the infrastructure design. 
• Support and maintain the APAC’s Information Security Management System (ISMS) to assure continuous compliance with regulations, laws, and contractual obligations by adopting and deploying industry and market standards and accepted best practices.
• Be on routine standby to support the team.

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

What do we expect from you?

Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and Procedures.

How your day looks like?

• Handle all guest queries and requests
• Record all/any incidents that occur in the hotel, log and follow up with the Front Office Manager and/or Hotel Manager
• Ensure that all potential hazards are reported immediately, addressed and followed through to ensure issues rectified
• Know of all arrivals/departures and ensure guest names are used at all times
• Know the current availability situation at any given time, and also future availability
• Have complete knowledge of all hotel features and services including Food & Beverage outlets (menu, price range, promotions, opening hours), Business Center (facilities, charges), Spa/Gym (facilities, opening hours), etc
• Be familiar with all hotel room types, numbers, layout, locations, rates
• Be familiar with special packages, short & long-term promotions (hotel, outlets, spa), and pass on to Sales Department any possible leads which could develop into future business
• Know the hotel ethos to assist with site inspections when requested
• Manage upselling opportunities, email capture and other Front Office initiatives
• Drive core values to positively impact both Employee and Guest Satisfaction scores
• Represent and/or assist Front Office Manager in all necessary meetings, as required, to ensure effective inter-departmental communication
• Maintain the ethos, brand integrity, core values and operational standards to ensure all Front Office areas are well maintained
• Liaise with Front Office Manager on all issues/feedback raised in internal and external reports, including InnsQore and Sterling guest surveys
• Ensure all Front Office work areas (front and back of house) and equipment are clean and well maintained, and report defective materials/equipment to Front Office Manager
• Monitor pre-registered arrivals and ensure all no shows are checked out and charged
• Meet and welcome regular and VIP guests
• Ensure Front Door entrance is covered at all times and bell staff are posted
• Ensure guest privacy and security, respecting confidential information and 100% compliance with Mondrian Singapore Duxton confidentiality policy
• Ensure compliance with hotel credit policy and Standard Financial Procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office and/or Hotel Manager, and be available for emergency call out

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Every day brings a new challenge so you’ll need to be a team player at heart, with an eye for detail, great organisational skills so you can priotise your day to ensure you meet deadlines.

You will be responsible for reviewing and processing salaries (including bonuses), CPF and other statutory contributions of existing and new employees.

Using your experience, you will review and assist in preparation and filling of necessary employee return and reports with the appropriate government authorities.

Ensure that payroll processing policies and procedures are strictly being complied at all times.

You will need to ensure accuracy, promptness and conformance to statutory and company requirements in all payroll related transactions.

Strong communication skills both written and verbal are a must have for this role to build relationships across the business. You will also need to build strong customer relationships with existing and new clients gaining insight into their needs and delivering customer-centric solutions. 

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future together. 

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

Summary

This position is responsible for the following:

i. Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.

ii. Ensures the timely and accurate billing of clients and processes accounting receivables and incoming payments in compliance with financial policies and procedures.

Job Responsibilities

• Ensure that all payments by cash/GIRO/TT are posted and reconciled in a timely and accurate manner.
• Ensure credit card postings and payments are reconciled.
• Review all charge-backs from credit card companies and alert Assistant Accountant.
• Check all Banquet Event Orders to ensure deposits mentioned are received and posted.
• Raise invoices and/or credit notes as and when necessary before forwarding to Finance Manager / Director of Finance for approval.
• Check all invoices / billings before mailing out.
• Attend to guests’ enquiries on billings and charges.
• Ensure AR Aging tally with GL.
• Ensure TA commission and Credit Card outstanding forwarded to GL for accruals.

What we seek to accomplish together:

• and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis.
• compliance with these policies / procedures through ongoing security reviews and audits, not limited to log analysis and security assessment of customer ICT systems
• conduct security risk management exercise
• manage vulnerability assessment
• conduct information security awareness training
• for the development and management of customer’s security response plan. To lead and support customer in the matters of security incident resolution and response.
• of contact to assist and advise customer for ICT security related matters

The Asia Business Unit (ABU) consists of 12 markets (11 countries) across Asia – Hong Kong, Korea, Taiwan, Malaysia, Singapore, Philippines, Thailand, Indonesia, India, Brunei and Vietnam.

This position provides strategic leadership & oversight of the marketing & menu function, and is responsible for Marketing’s measurable contribution to the ABU’s business & financial goals by:

• Providing overall Business & Marketing strategy counsel
• Supporting the development and execution of market’s Business & Marketing plans
• Facilitating cross-market communication and best practice sharing
• Facilitating the growth of Brand Strength & Creative Effectiveness
• Participating in the development of key Marketing talents and ensuring that Market teams are appropriately staffed and trained.

Key Stakeholders:

Market CMOs & Managing Directors, ABU leadership, Global Marketing & Menu Teams, and fellow Business Unit Marketing Leads (i.e., LATAM, Middle East & Europe, and Japan).

Reporting structure:

Reports to ABU Lead with a dotted line to the Segment CMO

PRINCIPAL ACCOUNTABILITIES

The ABU CMO is specifically accountable for the following:

Strategic Alignment to deliver Business & Brand Performance

• Work closely with market MDs & CMOs to deliver the BU’s annual sales & guest count plan
• Partner with market CMOs to build long term brand affinity, brand trust, and other brand drivers
• Ensure that markets’ Marketing & Menu Plans are aligned with McDonald’s strategic framework
• Identify and encourage synergies across market’s Business and Marketing strategies
• Identify and build long-term Menu Platforms for growth

Communication & Consulting

• Organize and coordinate Marketing meetings & conferences (both virtual & live) that stimulate the sharing of ideas, learning, tools and resources
• Collaborate with market CMOs to review and add value to local Marketing plans
• Provide (find & develop) necessary tools & resources to assist market CMOs in all aspects of their job
• Provides actionable input to local Marketing plans – Help identify problems & opportunities, evaluate them and provide recommendations
• Represent the BU’s interest globally, collaborating with Global Teams to develop and share global strategies, providing an Asian lens to ensure relevance for the ABU
• Collaborate with other BU CMOs to identify benchmarks, synergies and best practices

Talent Development & Pipeline

• Provide coaching and leadership to direct reports within the Business Unit
• Provide coaching and guidance to key marketing members from the markets (e.g., Market level CMO, Market level Director, etc.)
• Work with market CMOs to review and develop a robust succession pipeline
• Motivates local Marketing, Menu & Agency teams in a constructive manner (e.g. Providing recognition within market, BU or Global)

Partnership & Relationship Management

• Build relationships with associated agencies (e.g. Creative or Media agencies) and suppliers (e.g. Coca-Cola, Nestle) to facilitate local and/or regional Marketing synergies
• Ensure compliance with fundamental agreements in alliance contracts within the zone (e.g. Creative Approvals, Royalties, 3rd party pass-thru, Ambush, Promotion dates)
• Resolve Market-level alliance issues

Creative & Media Effectiveness

• Provide training, inspiration & tools
• Facilitate best practice sharing and encourage markets to steal shamelessly
• Exercise Brand Stewardship responsibility to ensure all creative, both commercials and print materials, represent McDonald’s in the best manner
• Facilitate and oversee roll-out of regional/global campaigns, including approvals

Marketing & Menu Administration

• Ensure programs follow the appropriate approval process (e.g., legal, alliances).
• Enforce the Golden Arches code across the markets

ESSENTIAL TRAITS

• Strategic, organized thinker with solid planning skills
• Strong business acumen and solutions-oriented
• Highly energetic and self-motivated collaborator and team builder (team-player)
• Confident individual who is strong & assertive, but at the same time understands & appreciates working in a diverse cultural environment and respects all individuals
• React fast and adapts well to changes, with the ability to influence others to adapt as well
• Forward thinker who is constantly monitoring trends in consumer’s habits, use of technology and patterns of behaviour, and anticipating their impact on the McDonald’s business

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.
• Working Location: Tampines

- To answer occasional phone calls from public

- Station on Site to attend to feedbacks

- Attend monthly site meeting and prepare minutes of meeting

- Need to do site administration work:

Purchase orders, compilation of Delivery oders, Workers attendance and Work pass and safety course attendance

- Minimum 2 Years experience in public relations service or hospitalities and tourism field

- 5-Day work week

Site Office Location:

Ang Mo Kio Industrial Park 2

50 metres walking distance from Ang Mo Kio Ave 1

Bus Stop No: 54101

The Business Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness.

There are typically multiple people within the business that provide the same level of subject matter expertise.

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Establishes quarterly audit process of attributes to ensure proper calculation and control.
• Works closely with business partners on findings and makes recommendations on improving practices.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.
• Conducts internal testing of dispute processes to ensure control.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem solving skills Ability to see the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

The position is responsible for providing administrative support to the Finance department, Payroll and General Cashiering.

Primary Responsibilities

Administrative Support   

• Updates daily Accounts Receivables List of Remittance upon receipt of cheques. 
• To segregate incoming and outgoing mails and delivery of mails to various Finance sections.
• Co-ordinate and issue hotel gift certificates. 

Cashiering Duties

• Responsible for cash collection and checking of daily remittances, in the presence of a witness.
• Ensures sufficient change and refill for cash machine.
• Updates foreign exchange rate as per hotel policy and policies.
• Ensures daily bank deposits.
• Prepares daily cash receipt report and journals. 
• Balances cash machine fund daily and ensures all funds are returned to the cash machine at end of day.
• Co-ordinates and issues cashiers’ float.
• Provides training to new cashiers.
• Maintains over and short records for each cashier and shows evidence of review by Director of Finance and Business Support.

Monthly Payroll Processing

• Computes and finalises payroll with necessary reports printed for proper approvals to be submitted to bank for processing.
• Ensures high level of confidentiality when dealing with all matters related to payroll.
• Collects and verifies basic payroll information from original sources such as appointment letters, E-Overtime / E-Timesheet reports and payroll allowances and deductions form.
• Processes petty cash reimbursement and expenses report relating to colleagues’ benefits.
• Makes necessary deductions from colleagues’ salary before payday.
• Takes note of resignees and ensures proper process to avoid overpayment in last salary payout.
• Checks and calculates all colleagues’ benefits and ensure proper backups are submitted. 
• Works closely with Talent and Culture team on matters concerning colleagues’ salary, leave, allowances and deductions.
• Responsible for accurate and timely Central Provident Fund submission.
• Checks, verifies and processes casual labour payments in E-casual labour.
• Submits all claims for government paid leaves and reservist make-up pay and maximise any credits available to reduce overall payroll cost.
• Files IR21 for all resigned foreign colleagues for tax clearing purpose.
• Reconciles vacation, bonuses accrual on a monthly basis.
• Prepares monthly Jounrals, Balance sheets and any other reports relating to Payroll.
• Ensures that all hotel systems and internal controls related to payroll section are adhered to.
• Works on any payroll related projects and ensures successful implementations. 

Focuses On Colleagues/Management Experience

• Attends to colleagues queries promptly.
• Consistently offers professional, friendly and engaging service.
• Co-ordinates with various departments to ensure proper documents submission.
• Use a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Works As Part Of The Finance Team

• Ensures to produce quality work at all time.
• Adheres to all timeline set.
• Builds strong relationship with team member.
• Builds a cohesive working environment and achieves together the financial goal set.
• Be knowledgeable and plays an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement In Wider Job Function Relationships 

• Maintains collaborative working relationship with all colleagues.
• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in colleagues’ handbook.
• Understands emergency procedures, health and safety requirements.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

As a talented Python/React Developer, you'll be working hand-in-hand with our business team. Your role will involve performing analytics and crafting solutions that significantly influence our firm's commercial decisions.

You will be instrumental in broadening our global analytics platform. This will involve utilizing data from both our in-house trading system and various external datasets.

Given our company's rapid growth, we are in need of exceptional talents like you to help us fulfil our mission. In this role, you'll have the unique opportunity to directly engage with a diverse range of business stakeholders, from tank operators to top management. Your task will be to comprehend our requirements and deliver a broad spectrum of capabilities.

As a member of the analytics team, located in Singapore, you will:

• Collaborate directly with the business to design and implement scalable systems with a high degree of autonomy, thriving in our dynamic and fast-paced environment.
• Partner with the business to identify requirements and develop innovative solutions that directly influence the firm's commercial decisions
• Work with our global team to create and maintain a variety of internal applications and data streams

Please be aware that this role is deeply integrated into the trading floor operations, and will therefore involve certain support responsibilities related to price feeds and Commodity Trading and Risk Management (CTRM).

⚠⚠ URGENT/FAST HIRING ⚠⚠

‼ NO EXPERIENCE REQUIRED ‼

Role: Air Operation Officer

Salary: Up to S$2400 per month

Working location: Changi Freight

Working Schedule: 5.5 days per week

Job Description:

• Perform AWB(s) draft for customers/forwarders/overseas agents for checks.

• Export request to prepare draft permit before shipment arrives.

• Liaise with Customers & overseas agents.

• Perform checks on cargo and confirm the weight/dimensions and key in the correct detail to the system & print out the AWB(s) original copy.

• Send pre-alert, billings, emails etc.

• Visit the warehouse physically to check the cargo if there are any discrepencies and ask for instructions from the TL when required.

• Pre-declare customers permits.

Job requirement:

• Minimum GCE 'O' levels.

• Proficient in MS office.

• Able to work well in teams.

• Able to work overtime if required.

To apply, please kindly WhatsApp me at wa.me/6583687227

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

Ong Wen Jie

Reg No: R21101312

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024