• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Assistant Reservations Manager
• Be well versed in Resavison and Vouch
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling and cross-selling
• Taking restaurant reservations and all other enquiries via phone or emails
• Monitor delivery of promises and orders that come through Vouch and HotSos
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dedicated and highly organized Personal Assistant to provide comprehensive support to our Chief Financial Officer (CFO). As a Personal Assistant to the Chief Financial Officer (CFO) at Aethir, you will be responsible for managing a wide range of administrative and personal tasks to ensure the smooth and efficient operation of the Chief Financial Officer (CFO)'s daily life.

Responsibilities

• Provide comprehensive administrative support to the CFO, including managing calendars, scheduling meetings, and handling correspondence.
• Assist in coordinating and managing projects, ensuring deadlines are met and objectives are achieved.
• Conduct research, prepare reports, and draft documents as required.
• Maintain confidentiality of sensitive information and exercise discretion in all communications.
• Liaise with internal stakeholders and external partners as needed.
• Assist in organizing and attending meetings, taking minutes, and following up on action items.
• Handle ad hoc tasks and projects as assigned by the CFO.

• Bachelor's degree in Business Administration, Finance, or related field.
• Proven experience as a Personal Assistant or similar role, preferably supporting C-level executives.
• Strong project management skills with the ability to multitask and prioritize effectively.
• Some knowledge of legal and finance concepts.
• Excellent communication skills, both written and verbal, with fluency in Mandarin is mandatory to communicate with internal stakeholders.
• High level of attention to detail and excellent follow-up skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently with minimal supervision.
• Professional demeanor with a positive attitude and strong work ethic.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Work within a Global and Local Team

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

• Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.
• Report directly to the Assistant Reservations Manager
• Be well versed in Resavison and Vouch
• Work closely with all Front Office and Sales & Marketing providing lead advice and constant "feedback" concerning both enquiries and firm reservations
• Maintain a professional and friendly attitude while liaising with guests and clients both in person and on the telephone.
• Provide efficient and courteous telephone service to guests and callers so as to upkeep the service standards of Sofitel.
• Responsible to ensure that all information relating to a reservation is keyed correctly into the system and is of highest accuracy with errors kept to an absolute minimum.
• Offer appropriate room types, price inclusions, upsell and handle price objections.
• Responsible for ensuring that all daily tasks is completed diligently
• Take note of the reservation status to sell available rooms.
• To be well informed in all F&B Promotions
• Taking In Room Dining Orders and actively upselling and cross-selling
• Taking restaurant reservations and all other enquiries via phone or emails
• Monitor delivery of promises and orders that come through Vouch and HotSos
• Responsible for providing all telephone inquiries with concise information concerning the services and facilities provided by the Hotel.

Responsibilities:

• Provide legal counseling and guidance on compliance matters within a multinational company (MNC).
• Develop and implement compliance programs and policies in accordance with applicable laws and regulations.
• Monitor and assess compliance risks and ensure measures are in place to mitigate those risks.
• Conduct compliance training and awareness programs for employees.
• Review, draft, and negotiate contracts and agreements with compliance considerations.
• Stay updated on changes in laws and regulations related to compliance.
• Collaborate with internal stakeholders to ensure compliance in business operations.
• Handle compliance investigations and assist in resolving compliance issues.
• Ensure adherence to internal policies and procedures.
• Prepare and submit compliance reports to senior management.

• Law degree from a recognized university.
• Minimum 5 years of experience as a legal counsel with a focus on compliance.
• Solid knowledge of relevant laws, regulations, and industry practices.
• Experience in developing and implementing compliance programs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaborate with cross-functional teams.
• Attention to detail and strong organizational skills.
• Proficiency in legal research and analysis.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Title

Job Description Summary

Job Description

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

What we offer

• Competitive salary and benefits package
• Opportunities for career advancement within a global luxury brand
• A diverse and inclusive workplace
• Ongoing training and development programs
• Experience the prestige of working with iconic beauty and fragrance brands

Your skills and experience

• Familiar with Microsoft SQL Server and have SQL script development skills, experienced in data management 

• Good Knowledge of Google solution (Google Cloud, BigQuery, Google Analytics) and Microsoft solution (PowerBI, SSAS) 

• Excellent technical skills – good understanding on data analysis and integration 

• Good communication skills – Good spoken English required 

• Willing to manage many different sub-projects at the same time 

• Willing to work in a multi-brands and dynamic organization 

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

Currently we have a job opening for a:

Crewing Officer (Singapore)

Smit Lamnalco Crew Mgt. manages and employs around 1400 Seafarers across operations in various ports around the globe. This Position has shared responsibility for Africa operations and reports directly to the Group Crewing & HR Manager.

Responsibilities:

The role predominately supports in the recruitment and mobilisation / demobilsation of crew within the assigned region. Other duties include but not limited to:

• Verify documents, medical fitness and check references of new recruits to ensure compliance with STCW & SLIMS standards.
• Ensure the timely and complete provision of employment documents and information to crew.
• Arrange appointments for Crew inductions, simulator assessments and Marlin tests.
• Arrange and manage crew travel (mob- and demob) and all necessary administration and documents for on and off signing crew.
• Ensure that all stake holders (crew, agencies, Contract Managers) are informed accurately and timely regarding mob and demob of Crew.
• Provide, manage and interact with Contract Managers on up-dated Crew schedules.
• Maintain accurate records and data of crewing details and information in the SL Database (Shipmate).
• Ensure correct filing of all relevant flag state documents in Shipmate.
• Ensure the training and development of all crew is planned according to schedule.
• Monitor and follow up with the Contract Managers on outstanding appraisal forms.

About the job

The Systems Officer is overseeing the Service Desk in a timely manner and in line with agreed-on service levels. The person is responsible for the day-to-day IT operations.

Your assignment

Provide Business IT support to the store

• Ensure that IT systems perform with high availability, performance, and security
• Takes an active role in Disaster Recovery Exercise
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities)

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Escalate issues appropriately using hierarchical and functional escalation guidelines
• Communicate with end-users regarding incident status
• Plans and carry patch management
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Provide review to ensure that all incident tickets, regardless of assignment, are closed
• Provide Weekend Store Support for critical Store Retail System on rostered basis
• Arrange with Technicians for repairs/maintenance of Hardware
• Retail IT Weekend & After-Office support is required for this position
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorised vendors during rebuild, relocations or repairs.
• Work with the Department Managers and Learning & Development (L&D) Manager to design, implement and review training programs for all users

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Possesses teamwork and service-oriented mindset
• Strong sense of achievement in driving IT operational support

Knowledge & Experience:

• At least a Diploma in IT Professional disciplines (Computer / Information Technology)
• Minimum 2 to 3 years of experience in an IT support role
• Practical knowledge in supporting super users, system support and testing
• Practical experience in IT support including Service Desk, System monitoring, Backup & restore, Patching & Malware protection
• IT Support experience of IT systems in retail environment (Microsoft Navision, LS Retail, POS, CRM, SQL Database)
• Working knowledge of IT infrastructure, network and security technologies (Windows Servers, Active Directory, Azure, VMWARE, EMC Storage, CISCO Routers, Switches & WLAN, Firewall, SCCM and Azure Cloud)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes. In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond. As an operator transporting cargo to over >110 airports across Asia, we are at the frontlines of this large, but unsexy space. This space motivates us to redefine the way the supply chain operates and be the one-stop end-to-end delivery solutions provider. Teleport is a leading player in the end-to-end air logistics industry, specializing in First-Mile and Last-Mile services. We are committed to delivering seamless and efficient logistics solutions to our clients, ensuring their cargo reaches its destination “Never on time, always early”. To support our growth and maintain our high standards of service, we are seeking an Officer, Delivery Operations based in Tampines, Singapore.

SALARY RANGE: SGD 2300 - SGD 2500

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Execute first mile and last mile routing operations

• Oversee first mile and last mile performance of all fleet types to ensure SLA is met

• Retain driver community via regular check-ins and engagement

• Prompt replies to any delivery escalations and coordinate the necessary service recovery actions

SKILLS

These are minimum-requirement skills and qualification for the role:

• Basic proficiency in spreadsheet tools such as Excel and Google Sheets
• Fresh graduates from Logistics/ Supply Chain/ Customer Service/Hospitality are highly welcomed

• Coordinate vehicle preparation for customer delivery and supervise contractors to ensure timely completion.
• Work closely with the Sales team to schedule new vehicle deliveries.
• Obtain quotes from vendors for additional accessories. Create Pre-Delivery Inspection (PDI) records and issue purchase orders.
• Oversee contractors to ensure quality work.
• Conduct quality checks after PDI completion.
• Manage parts inventory and receipt from suppliers.
• Arrange vehicle transport to end users.
• Maintain work premises and track vehicle movement in and out of the warehouse.
• Review and validate paperwork for final invoicing.
• Assist with vehicle inspections and handle any issues.
• Manage vehicle storage and support Sales with demo preparations.
• Fulfill additional duties as assigned by management.

• Minimum Nitec/Higher Nitec or equivalent.
• Minimum 3 years experience in automotive industry, knowledge of standard operating procedure important.
• Class 3 license is a MUST

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $2,400 with Bonus
• Class 3 license is a MUST

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

• Acts as a client liaison party to liaise with external clients to resolve all queries related to onboarding matters, as well as customers’ complaints, promptly and professionally;
• Being responsible for the full spectrum of KYC & AML duties including conducting KYC/CDD checks on new clients, conducting periodic reviews on existing accounts, and ongoing transaction monitoring (blockchain);
• Interacting with the Engineering team in active feedback loops to improve the use of our proprietary technology platform and deliver scalable and compliant technology-driven financial services with built-in AML/CTF systems;
• Assist on any ad-hoc project or process improvement initiatives;
• Maintains a strong culture of risk and controls in the team through various processes and check-points;

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

• Responsible to support Purchasing Manager and Cost Control in the smooth and efficient operation of the Purchasing, cost control, and receiving functions.
• Consider first the interest of the company in all transactions and to carry out and believe in the company’s established policies.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Subscribe to and work for honesty and truth in buying, and to denounce all forms of manifestation of commercial bribery.
• Have a complete understanding of the Hotel's policy relating to Fire, Safety and Health.
• Ensure adherence to all ACCOR’s control procedures pertaining to Purchasing, Cost Control and Receiving
• Assist Purchasing Manager and user departments in sourcing and negotiating prices for supplies, operating equipment and food and beverage products.
• Negotiate with selected suppliers and obtain competitive quotations.
• Ensure that the purchase policy and procedures are strictly adhered to.
• Ensure cost effective purchases while maintaining quality and service, for all supplies and services.
• Ensure most economical purchase of goods and services for the hotel, ensuring that purchasing is committed on most competitive terms.
• Choose the best price not at the expense of maintaining our quality and standard.
• Process Purchase Requisition, ensuring quotations are attached and explanations are sufficient to support the purchase.
• Support Purchasing Manager in purchasing decisions by comparing quotations.
• Prepare the required reports assigned by Purchasing Manager.
• Keep close contact with the suppliers for obtaining updated and relevant market information and report to Purchasing Manager.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Bids received must be based on a specified quality and quantity. All purchase requests must state vendors names in the appropriate spaces and bids received from each vendor on the appropriate lines.
• Order placed with suppliers must ensure the following considerations :
• · That bids are for the specified merchandise. If yields differ, the lowest price may not be the best to buy.
• Promptness of service and past experiences with vendors should be
• · considered in selecting the vendors. However, care should be taken to avoid reliance on a limited number of suppliers.
• · In obtaining quotations, ensure that it includes freight and delivery to the Hotel.
• · Frequently, in the course of ordering, the suppliers will offer "Bargains" for larger quantity purchases.
• In general, large quantity buying should be avoided. These "Bargains" must be brought to the General Manager's and Director of Finance’s attention for approval.
• Assist Cost Control Executive in cost control and receiving functions
• Assist to ensure Store, Receiving and all their related areas are strictly complied with the standards at all time.
• Support Cost Control Executive in conducting monthly inventory of beverage store and supervising stock-taking in stores, kitchens and bars.
• Support Cost Control Executive in checking recipe costings, inter-kitchen transfers, wastages at outlets, beverage variances and any other cost control related matters.
• Assist to check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system.
• Perform duty as and when required by Director of Finance.

InsPIRE is searching for a dynamic Project Officer with a flair for multimedia content creation. The role involves actively contributing to the planning and executing student engagement projects, social media recruitment drives and participating in the department's welfare committee. The ideal candidate will be passionate about storytelling through diverse multimedia formats, such as filming, photography and video production. We seek an individual with a practical approach to multimedia, dedicated to enhancing the overall experience for students and department members.

Key Responsibilities:

1. Multimedia Production

• Film events, interviews, and introductions, ensuring the capture of high-quality footage that encapsulates the essence of the occasion

• Capture compelling photographs during events, spotlighting key moments and highlights

• Craft engaging and shareable short-form videos for various social media platforms

• Produce professional interview videos, conducting pre-production research, setting up equipment, and editing footage for final delivery

• Plan and create student engagement videos, collaborating with stakeholders to develop resonant content for the target audience

• Generate diverse video materials as requested by internal teams, including promotional videos, educational content, and instructional videos

2. Student Engagement Initiatives and Recruitment Campaigns on Department Social Media

• Collaborate with stakeholders to brainstorm, plan, and execute student engagement projects aligned with the organization’s goals

• Develop creative concepts and strategies to foster student involvement in multimedia initiatives, enhancing the overall learning experience

• Coordinate logistics, resources, and timelines for the successful implementation of student engagement projects

• Evaluate the effectiveness of student engagement activities through feedback mechanisms and analytics, making adjustments for future projects

• Create engaging content, including videos, graphics, and posts, to broaden the outreach of the department's social media channels

3. Welfare Committee, Planning and Executing Welfare Initiatives

• Participate in the department welfare committee to identify, plan, and execute initiatives enhancing the well-being and morale of team members

• Collaborate with committee members to assess the needs and preferences of employees and develop welfare initiatives accordingly

• Organize welfare activities and events, such as team-building exercises, wellness workshops, and recognition programs, fostering a positive work environment

• Evaluate the effectiveness of welfare initiatives through feedback mechanisms and surveys, making adjustments to meet evolving team needs

4. Supporting the Initiatives and Projects of the Internationalisation Department

• Provide support to the Internationalization Team, such as guided tours and photography

• Offer ad hoc assistance as required

Job Requirements:

• Bachelor's degree in Multimedia Production, Film Production, Communications or related field

• Proven experience in filming events, conducting interviews, and producing high-quality video content

• Proficiency in photography techniques and equipment, with a strong portfolio showcasing event coverage and photography skills

• Demonstrated expertise in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar programs

• Previous experience working in a university setting is a plus

• Creative mindset with the ability to conceptualize and execute engaging multimedia content

• Strong Communication skills and the ability to collaborate effectively with team members and stakeholders

• Detail-oriented with excellent organizational skills, capable of managing multiple projects and deadlines simultaneously

• Knowledge of current trends and best practices in multimedia production and digital media

• Familiarity with educational context and student engagement strategies, particularly in higher education setting to create multimedia content supporting learning objectives will be an added advantage

• Previous experience or involvement in welfare initiatives or committee participation will be an added advantage

We regret that only shortlisted candidates will be notified.

The Senior Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. Leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of the hotel’s guests are greeted, assisted with a level of service, and welcomed in a genuine warm way at all times.

• Able to assist the Duty Manager to ensure smooth operations at the front office at all times.
• Assist the Duty Manager in reviewing the staffing roster at the commencement of the shift to ensure the best deployment for maximum efficiency.
• Able to assist the Guest Service Executive in resolving any operational issues.
• Able to assist the Duty Manager in controlling room inventory. Managed allocations according to hotel directives. Plan room allocation and prepare arrivals, bearing in mind any special requests.
• Coordinating with housekeeping daily to ensure rooms are cleaned on time, departures are checked out timely and VIP arrivals are checked.
•  Update PMS (Opera) and be able to use the program as an expert for the Front Office area. Able to train others to do so too.
• Promote, develop, and maintain strong working relations, ensuring that your shift/team runs smoothly and guests are greeted professionally, in a Heartist manner.
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Monitor performance standards, reporting issues/concerns as needed.
•  Able to assist the Duty Manager in handling guests’ requests and complaints.
• Able to train all existing and new team members.
• Able to assist the ALL Star & in general be a Loyalty Ambassador who consistently promotes our Loyalty programs (Accor Live Limitless & ALL Plus).
•  Able to assist the Assistant/Front Office Manager in monitoring and checking on retro-claims.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values.

Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

The Securities & Derivative Analyst 2 is an Intermediate level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions.

Responsibilities:

• Perform trade verifications to ensure accuracy of booking requests
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant 2 years experience preferred
• Good understanding of Operations settlements, accounting and regulatory policies is preferred
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Good analytical skills, positive attitude and good learning ability with great attention to detail and multitasking
• Good interpersonal, teamwork, communication and presentation skills
• Open to work on public holidays and weekends

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

The School of Electrical & Electronic Engineering (EEE) invites applications for the position of Project Officer. 

The Project Officer will provide support to i-Lab in various areas, including equipment procurement, personnel management, website maintenance, and media outreach. The successful candidate will receive a 1-year contract with the possibility of long-term renewal.

Key Responsibilities:

• Facilitating equipment procurement, personnel recruitment and onboarding, and travel arrangements.

• Overseeing the management of research accounts.

• Maintaining and updating the laboratory website and LinkedIn page.

• Conducting English proofreading of scientific documents to ensure accuracy and clarity.

• Providing general administrative support, such as organizing meetings, managing correspondence, and assisting with other ad hoc tasks as required, to contribute to the smooth functioning of i-Lab operations and foster a collaborative and efficient work environment.

Job Requirements:

• Minimum Bachelor's degree in Engineering or Science

• Excellent social and teamwork skills

• Strong organizational skills

• Excellent writing skills and proficiency in English

• Previous administrative experience is advantageous

We regret that only shortlisted candidates will be notified.

The Customer Service Analyst 2 is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.

Responsibilities:

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
• Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
• Conduct necessary analyses to address client needs
• Communicate resolutions to clients
• Develop and maintain client portfolio through regular calls and face to face interaction, as needed
• Inform clients about problems (system failures, market issues) and provide regular resolution updates
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience
• Experience in customer service preferred
• Computer proficiency
• Consistently demonstrate clear and concise written and verbal communication
• Proven investigative and analytical skills
• Demonstrated ability to present concepts and influence change
• Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results
• Proven ability to work under limited supervision within a team environment

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About the role

Reporting to the Deputy Regional Manager - Tender, this role will prepare and deliver competitive, top quality proposals in response to RFQ/RFI/RFP received from Bollore Corporate Key Accounts, following the established tender management guidelines, and coordinate tender management activities amongst the different Bollore Regions in the world.

What you will be doing

• Develop competitive proposals for Corporate and strategic Key Accounts, as well as identified Local and Regional Key Accounts
• Ensure compliance with Regional and Corporate tender management processes and guidelines
• Creation/compilation of document bid templates, analyzing and reviewing pricing with commercial and product stakeholders
• Preparing and conducting sign-off sessions with Local and Regional Management
• Respond and assist on qualified RFI / RFQ requests from the Bollore network
• Ensure timely, accurate and quality responses are delivered to the requesting parties
• Support to maintain and update tender and pricing database of current transportation rates for benchmarking and baselining.
• Support monthly tender data record updates and follow up on progress of submitted tenders
• Interface with other functional groups such as Procurement, IT, Legal, QHSE, Key Account Management, Industry Verticals and Trade Lane Development, as well as customers in creating/delivering competitive and quality proposals
• Ensure post-mortem analysis to be performed by bid owners for all bids, both successful and unsuccessful tenders
• Ensure received tender feedback is shared with relevant functions and areas in the organization
• Contribute in continuous improvement of the internal tender process and tools

The successful candidate

Essential

• Degree in any Business, Engineering, or Logistics & Transportation disciplines.
• Minimum of 2 years of experience in Transportation / Logistics industry
• Advanced exposure and ability in Microsoft Excel.
• Functional experience in air / sea / supply chain management / information technology / customs brokerage
• Pricing and market knowledge of Asia Pacific region.
• Ability to interpret company’s strategy and transfer into proposals and bids and uncover new opportunities
• Ability to read, analyze, interpret and present tender documents, requirements, pricing and other details
• High sense of collaboration and ability to articulate objectives across multiple stakeholders

Desirable

• Knowledge in other productivity and automation tools is a plus.
• Global market knowledge is a plus
• Results driven, customer-oriented and meticulous
• Strong organizational skills (prioritize, plan, multi-task, assign, follow and control)
• Outstanding oral, written, interpersonal and communication skills across diverse cultures and different organizational levels
• Independent and able to work under pressure