We are currently recruiting for a talented individual to join our team of finance professionals as a Accounting Officer. You will be an integral part of the finance function, reporting directly to the Finance Manager.

Your responsibilities will encompass covering the full spectrum of the accounts function, which includes:

Accounts Receivables:

Ø Responsible for obtaining timely payments from customer within agreed payment terms and reducing accounts receivable outstanding.

Ø Perform day to day accounts receivable transactions, including verifying, classifying, posting and recording accounts receivable data.

Ø Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

Ø Verify discrepancies and resolve billing issues.

Ø Issue credit note.

Ø Facilitate payment of invoices due by sending bill reminders and contacting customers.

Ø Generate statements of accounts detailing accounts receivable status.

Ø Other ad-hoc duties assigned by superior.

Accounts Payable:

Ø Prepare and collate supporting documents for payment setup.

Ø Match payments in the accounting system.

Ø Maintain digital copies of the payment documents.

Ø Perform reconciliation of statement of account between company and the insurers.

Ø Investigate, sort, liaise and resolve reconciling items.

Ø Other ad-hoc duties assigned by superior.

What We Look For:

Ø Minimum Diploma in Accountancy.

Ø Must have minimum 2 years of related working experience in a similar role.

Ø Candidates with prior working experience in FMCG firm will have an added advantage.

Ø Knowledgeable on the usage of Microsoft Office Software and Business Center 365 would be advantageous.

Ø Good verbal and written skills.

Ø Your success in this role hinges on your integrity, meticulous attention to detail, analytical thinking and ability to work in a team.

Our Client is a key provider of energy solutions and multi-utilities

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Consistently deliver quality customer service via existing channels such as our hotline, email inbox and online enquiries

· Familiarise with the three key segments which they are expected to handle day to day: Residential, Small Commercial and Tenants

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:

· Diploma/ Degree in related field(s) is an advantage

· Entry Level are welcome to apply

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10514

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

Key Responsibilities:

• Prepare and organize laboratory materials, reagents, and samples for experiments.
• Assist in the setup and operation of lab equipment such as precision milling machine, laser cutting machine and 3D printing machine.
• Set up and calibrate laboratory equipment and instruments.
• Conduct routine maintenance and cleaning of laboratory equipment.
• Monitor inventory levels of laboratory supplies and place orders for replenishment when necessary.
• Assist scientists and engineers in research projects and training courses, contributing to experiments and investigations.
• Collect, record, and analyse experimental data using laboratory techniques and instrumentation.
• Prepare and maintain detailed records of experimental procedures, observations, and results.

Qualifications and Skills:

• Certificate or diploma relevant to Computer Numerical Controlled (CNC)
• Previous experience working in a laboratory setting, preferably in a research or academic environment.
• Familiarity with laboratory equipment and instrumentation such as milling machine and microscopes.

We value the following soft skills:

• Strong attention to detail and accuracy in performing laboratory tasks and recording data.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Good communication skills and the ability to work collaboratively in a team-oriented setting.
• Knowledge of laboratory safety protocols and procedures.

Senior Advertising & Promotion Executive

5 days work week
10am - 6pm
Bukit Merah
$3200 - $3800

Responsibilities

• Market Research: Conduct market research to gather information on target demographics, consumer behaviour, industry trends, and competitor analysis.
• Content Creation: Assist in creating marketing materials such as social media posts, blog articles, promotional emails, or advertising copy.
• Advertising Campaigns: Support the planning, execution, and analysis of advertising campaigns, which may include online ads, print ads, and more.
• Email Marketing: Help with email marketing campaigns, including list management, content creation, and performance tracking.
• Graphic Design: Create or assist in the creation of marketing materials, graphics, and visuals for various advertising and promotional materials.
• Market Planning: Contribute to the development of marketing and advertising plans, including setting goals and objectives, budgeting, and timeline management.
• Branding: Assist in maintaining and enhancing the company's brand image and identity through consistent messaging and design.
• Learning and Development: Continuously learn about the latest marketing trends and tools, and apply that knowledge to improve marketing strategies.

Requirement:

• Good photography or videography skills.
• Experience in photo or video editing.
• Must be able to use adobe creative cloud
• Must know how to use Xiao Hong Shu, Tiktok, Ads Manager, Shopify, Instagram/Facebook and lastly Wechat
• Bachelor in any related field.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Experience:

• Lifeguards are responsible for actively watching the pool area to ensure the safety of all swimmers. This includes observing pool users for any signs of distress, improper behavior, or accidents.
• React quickly to any accidents or emergencies, providing first aid or CPR if needed.
• Check and take care of life-saving equipments.
• Spot potential dangers and report them to keep the pool area safe.
• Write reports on incidents or accidents and help track pool attendance.
• Help ensure the water is clean and safe for swimming.
• Interact with pool visitors, answering questions and offering assistance.

Requirements:

• Minimum 1 year of relevant experience.
• Must know basic swimming techniques.
• Good team player with good communication and interpersonal skills.
• Able to start work immediately or in short notice.
• Obtained LS123 or BM Certifcate would be an advantage.
• New applicants are welcome to apply too!

Interested applicants, please submit your detailed resume stating your current and expected salary, and reasons for leaving current and past employment via WhatsApp to 8512 1638 .

We thank you for your interest in the above position and regret that only short-listed candidates will be notified.

• Contact leads to verify their interest in community health programmes such as Functional Screening and Community Health Posts.
• Assist in onsite operations during community health screening events
• Assist in collation of data for phone calls and appointment
• Carry out projects / assignments as and when assigned

Job Requirements

• Min O/A level or Nitec or Diploma Holder in any discipline
• Good communications skills
• Proficient in Microsoft excel

Interested candidate, kindly send a copy of your resume to: [email protected]


Jessica Fong Zhi Tong [R1879124]
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

Inbound Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend (5 days per week)
Location: Changi / Jurong East
Duration: 12 months (Renewable / convertible)
Note: 3 months training

Working hours:

AM - 8AM to 8PM (8 hours working hours), example 8AM to 5PM or 9AM to 6PM

PM - 1PM to 12 Midnight (8 hours working hours), example 1PM to 10PM or 2PM to 11PM

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Benefits:

• Basic Salary up to $5,000 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday (9am to 6pm) & Saturday (9am to 1pm) | Total 44 hours per week.
• Offers Grab Pool transportation services for employees,

Job Description:

This is a full role for an Safety Officer located in Seletar North Link. Our client dormitories services. You will take the responsibilities conducting site inspections and periodic safety audits to ensure compliance with Workplace Safety and Health (WSH) regulations, while proactively identifying and mitigating risks through thorough assessments and regular monitoring. Key responsibilities include organizing and delivering safety training sessions, such as toolbox meetings and emergency response drills, to ensure personnel are well-versed in safety protocols and the correct use of personal protective equipment (PPE). The Safety Officer will investigate accidents and near-misses, recommend preventive measures, and prepare detailed incident reports for management and authorities. Additionally, they will implement and enforce safety protocols, ensuring these are updated in line with regulatory and policy changes, and liaise with bodies like the Ministry of Manpower to maintain compliance. The role also involves developing emergency response plans, maintaining accurate safety documentation, and fostering clear communication between management and workers to cultivate a strong safety culture.

Qualifications:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Ability to work outdoors in varying weather conditions.

Job Description

SIMTech is looking for a highly motivated, quick learner with excellent interpersonal skills to join Additive Technology Innovation (ATI) Group. The successful candidate will have opportunities to participate in research and industry projects in additive manufacturing (AM) and be involved in a highly challenging and dynamic research and development environment by working with scientists and engineers. The lab officer’s responsibilities include sample preparation, characterization, measurement, and mechanical testing. The lab officer also supports group’s research activities through procurement, equipment maintenance, risks assessments, including:

• Hand-on work such as preparing, operating and unpacking AM printers.
• Perform material testing, sample preparation, dimensional measurements, surface quality inspection, microstructure & defects analysis.
• Tracking and managing lab and group’s resource utilization, procurement, and delivery.
• Storage space management and optimization.
• Ensure high operational readiness by liaising with vendors to troubleshooting breakdowns preventive maintenance, and repairs.
• Facilitating mechanical and electrical installations for new equipment.
• Assist in lab equipment operation, collection of process data and analysis of results.
• Secondary roles related to health, safety, environment, and procurement to manage the Risk Assessment (RA), Standard Working Procedures (SWP), Permit to Work (PTW), and chemical purchasing and storage.
• Identify and recommend improvement measurements to ensuring high quality in lab safety and 5S standards.

Job Requirements

• Polytechnic / Technical Diploma degree in Engineering.
• Strong hands-on capabilities.
• Meticulous attention to detail.
• Diligent and possess a positive work attitude.
• Good communication skills.
• Proficient in Microsoft Office.
• Open attitude to lifelong learning and adapts well to new technologies.
• In-depth knowledge / hands-on experience in design for additive manufacturing (DfAM), CAD-based modelling, fusion or sinter-based additive manufacturing processing & metallurgy will be an added advantage.

• Full Stack Development: Design, develop, and maintain scalable Java-based applications using Spring Boot and other Java frameworks.
• Backend Development: Implement and optimize server-side logic, ensuring high performance and responsiveness to requests from the front-end.
• Frontend Development: Work with front-end technologies to create dynamic and responsive user interfaces.
• Database Management: Develop and manage complex queries and stored procedures using Oracle Database, ensuring data integrity and security.
• System Integration: Collaborate with cross-functional teams to integrate different modules and systems seamlessly.
• Code Review & Optimization: Conduct regular code reviews and optimize existing code to improve application performance and maintainability.
• Troubleshooting & Debugging: Identify, troubleshoot, and resolve complex software issues in a timely manner.
• Documentation: Create and maintain detailed technical documentation to support the development process.

Mandatory skills

• Full Stack Development: Proficient in both front-end and back-end technologies, with a focus on Java Full Stack development and enterprise security best practises
• Java/J2EE: Strong expertise in Java programming and J2EE architecture.
• Spring Boot: Extensive experience in using Spring Boot for developing microservices and RESTful APIs.
• Oracle Database: Solid experience with Oracle databases, including writing and optimizing SQL queries.
• Front end technology skills – ReactJS or AngularJS experience

Desired/ Secondary skills

• Experience in Unix / Linux / Mac environment
• Exposure to cloud environments / AWS & DevOps tools and techniques
• Strong problem-solving skills and the ability to work independently and in a team environment.
• Excellent communication skills and the ability to work effectively with cross-functional teams.

Skill Details :

Java Full stack developers

• Java/J2EE: Strong expertise in Java programming and J2EE architecture.
• Spring Boot: Extensive experience in using Spring Boot for developing microservices and RESTful APIs.
• Oracle Database: Solid experience with Oracle databases, including writing and optimizing SQL queries.
• Front end technology skills – ReactJS or AngularJS experience

Airport Security Officer

• Shift pattern will be 4 working days with 2 days off / 5 days work with 1 day off
• 12 hours permanent shift
• Location: Changi Airport
• Salary Package
  i. Gross salary: up to $2,850
  ii. Bonus of $2,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• 1 N Levels / 1 O Level / WPLN 3 x Level 4

JOB DESCRIPTION

ROLES & RESPONSIBILITIES

• Process accounting transactions
• Process & verify invoices & payments
• Handle Account Receivable & Payables matters and accounting reconciliation
• Data entry including keying receipt vouchers to the accounting system
• Verification of accounting document and data entry into accounting system
• Assist in GST report submission
• Assist in Quotation, PO, DO generation
• Consolidating Work Orders and liaise with PM's until closure
• Assist in preparing unaudited financial statements

REQUIREMENTS

• Diploma in Accountancy / Other Accounting certificate
• Minimum 2 years of working experience in Accounts Payable / Accounting role
• Attention to detail and self-driven, able to meet deadlines
• Must be proficient in Xero Accounting Software.
• Ability to work independently

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Roles & Responsibilities:
Join our team and be a part of an environment that fosters career growth, accompanied by a range of attractive benefits and incentives.

Job Highlights:

• Good Career Prospects
• Competitive Salary Packages
• Incentives

Job Descriptions:

1. Provide customer service for residents, visitors, and/or guests.
2. Write accident and incident reports for any suspicious activities or safety hazards.
3. Check IDs and manage who enters the building.
4. Walk around regularly to look for any problems or suspicious activity.
5. Act quickly and appropriately in emergencies to protect people and property.
6. Help tenants and visitors with questions or directions.
7. Write down any incidents or unusual events and escalate to the right people.
8. Keep in touch with other security staff and management.
9. Make sure safety rules are followed and help in emergencies.

Job Details:

• Working Hours: 0730hrs to 1930hrs
• Location: CBD

Salary Packages:

• Full-time: Up to $2,800.00/- (5.5 days work week)

Benefits:

• Good Career Progression
• Comprehensive Annual and Medical Benefits

Contact Information:

For more information or to express your interest, please contact:

• Recruitment: +65 90078899

You are also welcome to walk in for interviews during office hours (Mon to Fri, 9 am to 5 pm) at No.2 Sims Close, #05-05 Gemini Sims, Singapore 387298.

Job Description:

• Capable of optimizing molecular and cellular assays for characterization of genetically modified immune cells. These assays may include RNA extraction, real-time PCR, ELISA, western blotting, cytotoxicity assay, cell proliferation assays and cytokine measurement etc.,
• Multi-parametric immunophenotyping by flow cytometry techniques
• Good hands-on experience with PBMCs and cellular therapy products either through established protocols, or to optimize new protocols as seen necessary.
• Maintains accurate and detailed documentation of laboratory procedures and experiments.
• Oversee maintenance and operation of laboratory such as replenishing & triggering order of consumables, collection of waste materials, maintenance of laboratory equipment, etc.

Olympiad International School is seeking a dedicated and detail-oriented Admissions Officer to oversee the student enrolment process. The Admissions Officer will play a vital role in ensuring that our admissions practices align with the school’s policies, mission, and capacity while delivering a seamless and positive experience for prospective students and their families.

Key Responsibilities

• Convey the School’s Vision, Mission, and Values: Serve as an ambassador of Olympiad International School, accurately communicating our school’s core values, educational philosophy, and commitment to excellence.
• Provide Information and Guidance: Share comprehensive details about the school’s programs, curriculum, extracurricular activities, and admission requirements to prospective students and their families.
• Manage the Admissions Process: Guide applicants through each stage of the admissions process, ensuring clarity and a smooth, positive experience.
• Develop Enrolment Strategies: Implement targeted enrolment campaigns, utilizing market research, analysis, and strategic planning to achieve the school’s enrolment targets.
• Coordinate Admissions Events: Organize and execute events such as open houses, information sessions, and school tours to engage prospective families and promote the school.
• Maintain Records and Database: Ensure accurate and up-to-date records of prospective students, following up on inquiries and maintaining a robust database of leads.
• Create Admissions Collateral: Collaborate on the development of promotional materials, including brochures, website content, and social media campaigns, to highlight the school’s offerings and attract new students.
• Engage with Prospects: Proactively communicate with prospective students and parents, addressing their questions and providing detailed information about our curriculum and extracurricular programs.

Requirements

• Experience: At least 2 years of experience in admissions or a similar role within the international education sector.
• Education: Diploma in Marketing, Business Administration, Education, or a related field.
• Skills:
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with a customer-oriented approach
  • Ability to work independently and collaboratively in a team environment
  • Exceptional organizational skills and attention to detail

Working Hours

• Monday to Friday: 10:00 AM – 6:00 PM
• Saturday: 10:00 AM – 2:00 PM

ROLES & RESPONSIBILITIES

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

REQUIREMENT /QUALIFICATION

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in Private Housing (Condominium/Apartment) will be advantageous.

Please include the projects you have worked on in your resume.

What this job involves

Handling daily operations

Being designated to a site, you’ll be handling daily operations such as assisting site managers in property management services and organising and planning daily operations. You’ll also be preparing and supporting an emergency/crisis management plan and also ensure the general maintenance of the site.

Providing clients with excellent service

Clients are important, thus you will play a vital role in ensuring that clients are satisfied by providing excellent customer service and meeting their needs. On top of that, you will be operating in compliance with the relevant building statutory requirements.

Building positive working relationships

As this job requires you to work and interact with various people such as clients, tenants and your team member, it is important for you to be able to maintain good and positive relationships with them.

Sound like you? To apply you need to be:

Educated and Experienced

2 to 3 years of experience in property management. You are also experienced and familiar with Microsoft Office Software

Effective communicator and a thinker

You are able to communicate (in writing and verbally) effectively with others of all levels as well as possessing the ability to maintain professionalism with all stakeholders. On top of that, you are an independent thinker and is able to resolve problems and conflicts efficiently and effectively.

Positive

In times of crisis, you are able to stay positive with a can-do attitude that will influence people around you. You are also able to work well in a fast-paced work environment and be proficient with the most recent technology.

We are located in the West Area.

Duties of Accounting Officer:

• Handle full sets of accounts
• Prepare accurate monthly financial and management reports
• Analyze monthly financial data
• Handle daily financial transactions
• Oversee GST preparation and submissions
• Coordinate year-end closing and statutory audits
• Optimize accounting functions and operations
• Evaluate and manage financial risk
• Assist with system migration

Requirements:

• Diploma / Degree in related field
• Relevant experience in Dynamics 365

Working Schedule

Mon to Sat, 6.30 am to 6 pm, rotational work 2 days and off 1 day.

Responsibilities

• Greet visitors and log in all visitors entering and leaving the school premises during school operation hours.
• Check all staff and students for valid IDs entering and leaving the school premises during school operation hours.
• Log in all staff and students entering and leaving the school premises after school operation hours and on weekends.
• Monitor and direct vehicular traffic entering and leaving the school premises, assist in maintaining safe traffic flow during start and end of the school day.
• Investigate alarms and disturbances and report all such situations to the Assistant Manager, Facilities.
• Record details of security-related incidents, eg. break-ins, dangerous driving within school premises, activation of the security alarm system etc. in the Occurrence Book and alert the Assistant Manager, Facilities immediately.
• Issue warning of rule infractions or violations and, where warranted, apprehend or evict violators from premises as directed by the Assistant Manager, Facilities or Senior School staff.
• Call police or fire departments in emergency situations such as fire or suspicious unauthorized personnel on school premises.
• To attend training be in line with the Singapore Police Force new Licensing Condition for Security Officer.
• Follow the security SOP meticulously and carry them out diligently and sensibly.
• Coordinate vacation leave with the team to ensure minimal disruption to the daily operational schedule.
• Perform other duties as assigned by the immediate supervisor or Deputy CEO.

Education/trade qualification/other requirements generally required for job

• You should possess secondary school qualification and relevant security license issued by PLRD.
• You should be able to deal with unexpected emergencies calmly and sensibly.
• You should follow the chain of command and comply with directives from supervisors.
• You should maintain a smart and professional appearance and attitude and able to interact with the staff and members of the public politely and firmly as needed.

• Permanent full-time role
• Salary $2850 + JOINING BONUS $2500
• No bond
• Training Provided
• Working Location: Changi

Job Description:

• Screening of passengers at designated zones
• Manual bag checks
• Usage of security screening equipment for screening purposes
• X-ray screening of checked in luggages
• Any other security related roles at Airport

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Branch Customer Service Officer / Digital Ambassador

• Working hours: Depends on branch operating hours
• Location: Bukit Timah
• 5.5 working days per week
• Salary: $15/hr
• Duration: 12 months contract (renewable)

Job Description:

1. To comb queue and assist customers with transactions at Self Service banking machines (ATM/CAM)
2. To assist customers to complete forms
3. To assist customers with internet banking transactions using the Ipad
4. To assist customers to open accounts with Ipad
5. To assist customers to update & change passbooks
6. To perform other ad-hoc tasks as assigned

Requirements:

• Min. GCE 'O' Level and above
• Customer service experience
• Experience dealing with crowds will be an advantage.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

• Island wide, Singapore
• Salary: $2,700 to $3,000 + Allowances
• Bonus: $3,500
• Training Provided

Job Scope:

• Patrolling and conducting enforcement duties related to illegal parking and public health.
• Attending to public feedback and concerns.

Requirements:

• Able to commit to a 12-hour duty schedule

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHAN KAM HUI (R24125233)

EA Recruitment Pte Ltd

EA License No: 21C0492

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc