Job Highlights:

• Competitive remuneration package
• Empower and stable working environment
• Immediate Hiring and Permanent Job

Job Description:

1) Work with Consultants and Project Team on the procurements of works for construction projects

2) Prepare budget estimate, pre-tender estimate and post-tender cost analysis.

3) Write specifications, prepare and compile tender documents for calling tenders.

4) Conduct tender briefing / site show-round

5) Call and close tenders / quotations

6) Evaluate tenders and quotations and present tender evaluation report during Project management meeting

7) Compile Contract Agreement for Project Management’s execution

Requirements:

1) Degree in Construction/Contracts Management or Quantity Surveying from local or recognised institutions.

2) Minimum 3 years experience in quantity surveying or contract administration.

3) Biligual and computer proficient

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Main Responsibilities

• Handle public phone enquires on medical reports requests
• Process medical report requests and follow up on medical report requests status
• Process duplication of medical records for patients
• Perform records management such as engage porter to deliver documents to patient care areas, archiving of document in e-MRO storage and tracing
• Sorting and scanning of documents into the electronic medical record system
• Perform indexing and Quality Control check (100%) on the scanned images
• Participate in continuous quality improvement initiatives and projects in the department.

Requirements

• At least a GCE ‘N’ or ‘O’ levels, Professionals Certificate/NITEC.
• Experience in healthcare preferred
• Proficient in Microsoft Office
• IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
• Able to adapt quickly to changes and work in a fast-paced environment

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT related disciplines
• Minimum 3 years of relevant in IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other site

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: One location

Information Technology & Digitalisation Officer / Executive

(Bishan-Toa Payoh Town Council)

Job Description

Overview:

This role plays a critical role in maintaining the smooth operation of our organization by providing comprehensive IT support across all offices. You will be responsible for managing and optimizing our technological infrastructure, troubleshooting issues, implementing solutions, and leveraging data analysis and automation for continuous improvement.

Responsibilities:

Operations

• Maintain critical IT infrastructure: Manage servers, networks, devices, and communication channels to minimize downtime and disruptions.
• Resolve issues and optimize systems: Collaborate with vendors, upgrade systems, and oversee the helpdesk to handle requests efficiently.
• Drive continuous improvement: Evaluate new solutions, provide user support, manage IT assets, and contribute to recovery plans and projects.
• Execute diverse IT tasks: Be adaptable and fulfil any additional IT responsibilities assigned by management.

Data Analysis

• Data Wrangling: Master data from diverse sources, cleaning and shaping it for analysis.
• Unmasking Insights: Explore data to find patterns, trends, and hidden anomalies.
• Modelling & Prediction: Develop powerful models and algorithms to unlock valuable knowledge.
• Communication & Collaboration: Translate technical findings into actionable insights for management.

Automation & AI

• Boost Efficiency: Automate manual tasks and integrate AI tools to optimize existing workflows and performance.
• Continuous Improvement: Monitor and refine automated processes, while developing and deploying AI models for better decision-making.
• Model Expertise: Participate in selecting and evaluating AI models, ensuring they align with business needs.
• Data & Deployment: Prepare data for model training, optimize models based on available data, and deploy them effectively in production environments.

Requirements:

• ·Degree or Diploma in Computer Science, Information Technology, Data Science, or a related field.
• Minimum 3-5 years of experience in IT support, data analysis, and/or automation, with some overlap between areas being highly desirable.
• Relevant certifications in IT infrastructure, data analysis, or AI (optional)
• Ability to design and implement automation workflows using scripting languages like Python or robotic process automation (RPA) tools.
• Understanding of AI concepts and applications in business processes.
• Experience with integrating AI solutions and tools into existing systems.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Adaptability and willingness to learn new technologies

Benefits:

• Medical benefits
• Bonus / AWS
• Insurance coverage
• Pro-family benefits
• Flexible Benefits
• Training opportunity & Career advancement
• Mobile Allowance

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Experience in IT Helpdesk/ Service desk domain (Min. 1 year)

Knowledge on ITSM tool.

Excellent communication skills.

Basic experience in IT Support like OS troubleshooting / Networking / Application support.

Should have handled Global Service Desk operations,

Basic knowledge on Application Architecture.

Proficient on basic ITIL processes like Incident, problem and change management etc.

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Benefits Summary:

• Freight Forwarding Industry
• Basic up to $4500
• other benefits disclose during interview
• Monday - Friday, 8.30am - 6pm
• Location: Changi Airfreight Centre

Responsibilities:

• Assist with aspects of financial accounting records, AR and AP, and reconciliation, Includes posting, verification, payment, filling
• Ensure timely AR/AP financial recording for month end - provide status inputs eg., actions taken, timelines etc.
• Handle any other general office administration

Requirements:

• Candidate with Diploma and O level with Credit in English and Maths
• Aptitude for numbers
• Good computer and communication skills
• Proficient in Microsoft Excel preferred

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Requirements

This role is to manage front desk on a daily basis and to perform a variety of customer service relationships roles:

Responsibilities

• attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appts/ sending out appointment reminders
• greetings and registrations of customer upon arrival
• provide consultations to clients before and after their treatments
• rapport building with customers and build positive relationships
• schedule appointments & meetings for customers and staffs
• taking payment and performing payment settlements
• studio daily and monthly administrative and logistics works
• manage and assists all other front desk and client relationship activities

Requirements

• proven track record in Beauty/ Aesthetic/ Customer Service/ Brow Studio
• fluent in English and Mandarin is a MUST (verbal/ phone/ messages)
• are a smart and people person
• highly-organized and responsible
• able to multitask and work in fast paced environment
• ability to remain calm & graceful even under stressful circumstances
• good attitude and pleasant appearance
• 5 days week- (10am-9pm including public holidays & weekends)

* Attractive and Competitive salary package for the right candidate based on proven past work experiences, track records and the right positive attitude and mindset *

Kindly Whatsapp +65 8889 2880 with your latest resume and a photo.

Only shortlisted candidates will be contacted. Thank you.

Job Description
We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who possess strong leadership, analytical skills, problem-solving abilities, and collaboration skills.

Responsibilities
• To ensure all equipment functioning satisfactory and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipment.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Manager.

Requirements
• Only Singaporeans.
• Must possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2-year experience in a similar capacity in the Hospitality industry.
• Able to work on weekends, public holiday and rotating shifts.

We want to hear from you!

Interested candidates are invited to email your updated resume and send to us by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

Job Description

• Assist visitors, volunteers, and family members with any queries and direction finding.
• Issue & control visitors’ pass for access to the building.
• Provide updated information to the public and potential clients pertaining to our services, program, and prices.
• Assist family members of nursing home and senior care centre on any administrative matters.
• Manage all contractors and vendors, ensure that they are registered at the reception counter and direct them to the service lifts.
• Assist Security Officer during peak traffic hours to man the drop off point and direct drivers to the appropriate parking lots.

Job Requirements:

• Monday to Friday and alternate Saturday full day
• Rest on Public Holiday unless due to exisgencies, if work on Public Holiday, off in lieu will be given
• No experience is required as training will be provided.
• Physically fit, able to read & write simple English, multilingual an added advantage.
• Hardworking, responsible, and co-operative.

Benefits

• Work injury insurance coverage, Medical and Dental benefits.
• 13-month bonus, performance bonus.
• Work meal provided.

Position: Survey Experience Officer (Inbound)

Salary: S$2,500

Work duration: up till 31 August 2024 (May extend till 30 September 2024 depending on project requirements)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay area (work in office)

Responsibilities:

• Respond to survey enquiries via inbound calls and emails

• Assist the respondents to complete the survey

• Conduct survey interviews via outbound calls

• Reach out to the respondents to assist them to complete the survey

• Compile, record, input survey returns and data accurately into the system

• Conduct verification to ensure completeness and accuracy of data collected

• Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation

• Explain survey objectives to respondent

• Interpret survey questions to help respondents’ comprehension

• Respond to queries from respondents in a professional manner

• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Strong phone and verbal communication skills along with active listening

• Proficient in using computer and Microsoft Office

• Excellent customer service skills - Focus on quality and customer service

• Able to work in high pressure, stressful situations

• Solid time management skills

• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

Responsibilities:

• Participate as a strategic partner with senior management team in the development of sound corporate business plans and strategies.
• Monitor and execute financial strategy of the Group by providing commercial insights, strategic analysis and leadership on financial reporting.
• Responsible to implement and manage Enterprise Risk Management framework, ensuring the effectiveness and operational ready for the Group and its business units.
• Provide guidance to the CEO on the preparation of the annual budget planning and the preparation of forecasts, trends and financial reports.
• Oversee the preparation on management reports, consolidation and group accounts.
• Identify, develop and implement long and short term strategic plans to support the corporate vision.
• Manage a finance team and responsible for day-to-day operations to ensure efficient functioning of Group Finance and Treasury department.
• Manage the relationships of external parties of bankers, auditors and tax advisors.
• While some of the responsibilities are more strategic in nature, the CFO is also expected to be operationally involved in leading the M&A due diligence processes;
• Ensuring that business controls and finance SOPs on credit collections, purchasing functions etc. are adequate and updated at the Group and subsidiary level;
• Track the returns on investments on our capital expenditures, R&D, investments in associate companies etc.
• Ensuring that our overall costs including but not limited to Material costs, Selling & Distribution costs, R&D costs, General and Admin costs are competitive in the markets that we serve;

Requirements:

• Degree in Accountancy, Business Management or equivalent.
• Chartered Accountant
• More than 15 years in Manufacturing MNC; Ideally currently CFO / Deputy CFO level
• Experience in China and Malaysia
• Listed Company Experience preferred

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA 16S8107

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Highlights

• Positive Working Environment
• Fixed Allowances
• AWS + Quarterly Performance Incentive Bonus
• Career Growth

Job Descriptions

• Overseeing and ensuring smooth operation of the Front Office.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Building rapport and strong relations with the Front Office team.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.
• Assisting and handling serious guest complaints.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Other ad-hoc duties/ projects assigned by management.

Requirements

• Minimum Diploma in Hotel Management.
• Minimum 5 years' experience in Front Office.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Able to lead the team and drive results.
• Able to exercise high level of flexibility and adaptability.
• Efficient organization of time and work.
• Excellent numeracy, verbal and written communication skills.
• Works under pressure without negative impact.
• Develops and maintains co-operative working relationships.

(a) Care duties

• Manage befriendees and befrienders
• Match, conduct training and onboarding for befrienders
• Timely and accurate data input of activities
  in Salesforce
• Facilitate and support in Step-up care for befriendees and CREST P3 clients
• Serve as a conduit for other Brahm Centre’s services (COMIT, Case Management, Elder-sitting, Counselling, Wellness etc)
• Participate and support ad-hoc excursion trips
• Assist in planning and support of mass dementia screening and mental health awareness outreach events
• Assist in regular outreach and community screening of assigned portfolio
• Provide case management services (i.e. visit and assess their home situation, study family dynamics and care needs for both clients and their caregivers)
• Provide holistic care support to clients who are at risk of depression, dementia and other mental health conditions
• Conduct regular home visits and/or phone calls and make periodic invitations to suitable clients to attend social activities and programs conducted in the Centre
• Provide person-centric care (social and health), psychoeducation, information, and support for clients and caregivers through emotional support, follow-up, and service linkage
• Collaborate with community partners, healthcare institutions and government agencies to provide holistic care support and service interventions to clients and caregivers
• Maintain proper documentation and secure storage of case files, referrals, and other related documents across various systems

(b) CSO area

• Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources
• Assist with centre programs support and administrative duties
• Preparation of venue and logistics for courses and other events. Ensure facility is in compliant with necessary health regulations
• Attend to general enquiries and feedback from customers
• Assist with pre and post course/event preparations.
• Ensure accuracy and timely input of data in salesforce
• Ensure daily reconciliation of takings with tracker

(c) Programs

• Ensure trainers and Finance are informed of final number of participants for a course
• Have oversight on programs and activities offered by Brahm Centre and to promote their sales
• Host and facilitate centre events
• Prior experience in handling or coordinating events and volunteers and ability to speak dialect is an added advantage.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Input, check and upkeep all accounting records/ financial transactions in corporate software

Full-sets accounting (AR, AP, GL and WIP month-end and year-end adjustments)

Monthly accounts closing (general ledger) including WIP Maintaining the integrity of the accounting system (perform postings, revaluations, troubleshooting)

Maintained Fixed Asset registered

Preparation of Quarterly GST returns

Check and review inventory reconciliation (Liaise with relevant departments & store to resolve discrepancies

Liaise with external auditors for half-year review and year-end audits including preparation of schedules and draft financial statements

Requirements:

Diploma in Finance/Accounting

@ [email protected]

We are hiring for our client in the Government industry, who is looking for a passionate Communications & Engagement Officer to join their growing team.

Job Responsibilities:

Strategic Communications

• Plan, develop and implement communications strategies to deepen public’s engagement of topics, including:
  - i. Creating interesting content from ideation to production to raise the profile of programme,
  - ii. generate regular, sustained publicity material for key events
  - iii. Work with creative agencies and the Corporate Communications
• Division to undertake innovative and interesting projects and campaigns
  - iv. Tracking of performance of social media platforms and propose areas for improvement
• Stakeholder Engagement
  - Engage the community stakeholders, who will provide the following:
  - i. expert views and verify content related to practices;
  - ii. publicity of selected partner-organised events on platforms

Job Requirements:

• At least 1 year of Communication support experience is preferred.
• Proficient in MS Office suite, Email, Internet, iPad/Tablet is preferred.

I hereby give consent to Certis CISCO Security Pte Ltd and its subsidiaries to access my job application for the position applied and other positions that I may also be considered for and to use and disclose my personal data submitted in or as part of my job application to law agencies, government representatives and prospective clients. (DATA PROTECTION: The Company is committed to respect the statutory rights to privacy of all job applicants. However, we obtain, monitor, process and disclose personal information regarding employees and prospective employees to meet our need and according to applicable laws. For more information on our Personal Data Protection Policy, please visit https://www.certisgroup.com/privacy-policy.

Job Highlights

• Career Development
• Positive Working Envionment
• Good Benefits

Job Description

>> This position open to Singapore Citizen / Resident ONLY

>> No quota for applicant who needs work pass.

• Industry : A staff club of an established Corporate, comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities
• Basic Salary : Up to $3000 ( depend on experience)
• Applicant must able and willing to work on 2 rotating shifts as well as on weekends and public holidays
• 6 Days week
• 1st shift - 7am to 3pm
• 2nd shift - 11am /12noon to 7pm
• Work Location : Behind Pasir Panjang MRT
• Benefits -

1. Annual wage supplement and performance bonus
2. Uniform shirt provided
3. Annual and sick leave
4. Dental and medical benefit

Job Requirement & Responsibilities:

• NITEC/GCE "N" or "O" level with basic handy man skills
• 1- 2 years working experience in recreation /sports / leisure club environments
• Recreation & Sport Club facility & equipment maintenance
• IT savvy, provide administrative support & manage customer service operation :
• Handle incoming calls and customer service
• Checking and registering of identification pass to ensure only authorized users are entering facilities
• Provide customer service to members using the facilities
• Setup/prepare facilities prior to events and function
• Monitor members, guests and contractors at the assigned event

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following information :

• Personal Particulars (with short residence address)
• Education
• Work experiences( period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R1102556

Pro Bono SG (UEN No. 201700430E) is a registered charity with the status of Institution of a Public Character and a company limited by guarantee. It started as a department within The Law Society of Singapore and later became Law Society Pro Bono Services. Since 2007, we’ve expanded our legal initiatives and programs, helping over 150,000 people with legal awareness, guidance, and representation.

In 2022, we renamed as Pro Bono SG (PBSG) to reflect the commitment of everyone in Singapore to our mission of doing good in the community.

Our Vision and Mission:

We serve the community by facilitating access to justice for the needy and vulnerable so that all may have access to justice in Singapore.

The Job:

As an Executive Officer, you will be handling inquiries and requests from applicants; processing and directing them to the appropriate legal information/legal assistance resources. You will also be assisting in the day-to-day administration work of Pro Bono SG Contact Centre and Legal Clinic operations.

Key Responsibility Areas

• Handling inquiries and requests via multiple channels such as phone, email, chat and social media.

• Greeting visitors/applicants and directing them to the appropriate legal information/legal assistance resources, including registration.

• Answering and directing phone calls, handling incoming and outgoing mail.

• Providing first line information and support to persons seeking assistance from PBSG

• Facilitate the resolution of service user complaints and issues in a timely and professional manner.

• Logging and tracking service use interactions to identify trends and areas of improvement.

• Facilitating the maintenance of accurate and up-to-date service user information and database records.

• Documenting service interactions and resolutions in accordance with organizational policies and procedures.

• Escalating complex or high-priority issues to the appropriate department or team for further investigation and resolution.

• Participating in training and development programmes to enhance customer service skills and knowledge.

• Staying current on changes in services, policies and service consumer needs to provide effective support.

• Liaising with external agencies and authorities.

• Managing legal clinics at various locations and in the evening / weekends on a rostered basis.

• Supervising and training interns supporting the Contact Centre and Legal Clinic processes.

Requirements

• Preferably 2 years of relevant working experience

• Exposure in legal industry is not required, but would be an advantage

• Minimum GCE A Level

• Fluent in spoken and written English

• Proficient in Microsoft Office including Teams

• Excellent customer service, communication and listening skills to interact with members of the public seeking legal aid

• Fast thinking and resourceful to manage difficult/ unexpected applicants and situations with calmness and professionalism

• Flexible and open to new ideas and approaches

• Ability to handle confidential information with discretion

• Ability to work independently as well as part of a team

• Able to learn fast and work in a dynamic environment

• Organised and reliable, able to prioritise to meet deadlines

• Attention to detail and accuracy in work

• Passion for pro bono and community work