Customer Service Responsibilities list:

• Manage incoming phone calls and reply to customers query
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Responsibilities

Sales Management:

Managing the day-to-day operations of personal sales at designated roadshow locations, including sales targets, customer servicing by conducting direct sales acquisition activities.

Customer service and engagement:

Providing customer support to cardmembers with enquiries with regards to card application, gift, fees, benefits. Assisting customer with instructions on App downloads, registration and application process.

Compliance:

Ensuring the sales process is in compliance with relevant laws and regulations.

Problem Solving:

Addressing and resolving day-to-day issues that may arise in the roadshow environment.

Requirements

• Basic sales or customer service experience
• Enjoy interacting with people
• Ability to clearly articulate various products, campaign to potential customers
• Good interpersonal skills
• Meticulous and self-motivated
• Result-oriented and goal-driven
• Team-player and keen learner
• Willing to work at various locations around the island

Job Descriptions:

- Coordinate and arrange day-to-day operations and transactions for freight forwarding and other related activities

- Manage job file creation, costing, and other data entries

- Communicate and coordinate with stakeholders

- Handle and resolving disputes with client/agent

- Ensure proper and timely billing/closing of all job files

Qualifications and Requirements:

- No experience in the related field is required

- Possess excellent communication and interpersonal skills

- Able to work independently, meticulous, self-motivator, and a team player

- Able to cope in fast fast-paced environment

- Proficient with Microsoft Office Suite or related software

• Call Centre / Customer Service Experience
• No Exp Are Welcome To Apply - Training Will be Provided
• Office Hour / 5 Days Work Week (Able to work on weekends)
• CBD (Near to MRT)

Responsibilities

• Attend to enquiries via hotline or other channels eg email
• Handle inbound and outbound calls, and sometimes emails
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player
• Able to work independently with minimal supervision
• Able to work on weekends (Will have some weekends off)

Other Information:

• Working Hour: Office Hour / 5 Day Work Week (including weekends)
• Location: CBD
• Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

1. Manage Full Spectrum of General Ledger
2. Financial Reporting and Compliance
3. Prepare Financial Statements & Management Report
4. Experience in Compliance with J Sox is advantage
5. Tax Compliance
6. Handle Goods and Service Tax Filing and Compliance with Corporate Tax Requirements
7. Manage Annual Budgeting and Variance Analysis
8. Support Annual Stock Take
9. Support Internal and External Audit
10. Support Governance Compliance Matters

Requirements

1. Minimum 5-6 Years Relavant Experience, Preferably in Manufacturing Industry
2. Experience in using Accounting Software (e.g. SAP, Oracle or Similiar ERP System.)
3. Proficient in Microsoft Office Application

Personality

1. Mature, Proactive, Resourceful and Hands-On
2. Strong Sense of Responsibility and Urgency
3. Fast Worker
4. Able to work under Stress
5. Strong, Analytical and Problem-Solving Skills.
6. Meticulous
7. Good Communication and Team Collaboration Skills

Job Responsibilities:

• Responsible for Group P&L
• Oversee daily procedures and operations of the company
• Develop and implement group business growth strategy
• Drive company to achieve and surpass sales, profitability, cash flow business goals and objectives
• Establish and drive operational and process efficiency and effectiveness for products, sales, marketing, supply chain and customers
• Measure and evaluate effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes
• Provide mentorship to all employees, including management
• Provide day-to-day leadership and management to the organization which mirrors the adopted mission and core values of the company

Job Requirements:

• Bachelor's degree / University degree or equivalent education
• Minimum 10 years of experience in a business or executive management role, with a proven track record of driving operational performance
• Minimum 15 years of experience in Interior Goods related industry
• Proven experience organizing and directing multiple teams and departments
• Experience with budget management, with a focus on revenue growth and profitability
• Strong work ethic with a positive attitude and willingness / ability to pick up work quickly when / where needed
• Able to coordinate with headquarter and to expand business in Singapore
• Proficiency in both English and Japanese is required. The candidate should be able to present business proposals and strategies in Japanese, as well as communicate effectively in written and spoken Japanese with customers and headquarters.

7am - 430pm

930am - 7pm

11am - 830pm

8pm - 730am

Job Description:

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

Requirements

• Possess at least a Higher Nitec/Diploma in any field
• Able to commit to shift hours
• prior customer service experience is an advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Ensure that all security equipment in the Club is functioning.
• Assist with day-to-day security operations.
• Attend to duties in the security office e.g. monitoring alarm systems, signing in and out staff and visitors to the club.
• Report incidents.
• Attend and assist members on complaints.
• Patrol Club premises.

Requirements:

• Candidate must possess at least a PSLE or equivalent.
• At least 1 year of working experience in the related field is required for this position.
• Valid PLRD License with SO grade.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

• Greet and welcome guests
• Assist guest with their luggage
• To ensure job assigned through HOTSOS is followed up timely
• Rooming the guests
• Assist the guest in case of a room transfer
• Deliver message accordingly where necessary
• Assist guest in getting a taxi
• To assist guest for information queries
• To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified.

*This role is for 2 properties: Novotel Singapore on Kitchener (nearest MRT: Farrer Park) & Mercure ICON Singapore City Centre (nearest MRT: Chinatown).

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Simple role is to provide support to the Manager in the daily operations.

Admin and scheduling of apppointments.

Salary:

High basic salary

High bonus

Criteria:

You will need to be highly independant and resourceful.

This is work from home position.

We welcome all Homemakers to apply too.

Shortlisted candidates will be notified to have an interview online.

Apply Now.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Description:

• Maintain security by ensuring a safe and secure environment for guests and team members at MBS.
• Present a professional image and deal with incidents in a discreet and confident manner.
• Ensure optimum guest service through the delivery of excellent customer service.
• Respond to first aid incidents and apply effective first aid skills for customers and team members.
• Perform security functions at assigned posts and areas within the property.
• Observe and monitor persons and property to maintain security and safety.
• Escort or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
• Respond to any emergencies and alarms as directed by Security Operations Control Room and Security Management.
• Monitor and manage crowd levels within the work environment.
• Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
• Maintain and apply skills to deal with the management of intoxicated persons within the work environment.
• Handle lost property in accordance to procedures.
• Participate in training programs.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs available within and outside the company.
• Perform other tasks within the IR, including CAT C Special Employee License tasks, as directed by the Vice President, Security Service Department.

Requirements:

• Minimum secondary school qualification.
• National Skills Recognition Scheme (NSRS) or WSQ Trained.
• Possess initiative and a good team players.
• Good written, verbal and interpersonal skills.
• Able to work overtime and work different shifts on short notice.
• Must have attained PLRD Senior/Security Officer Grade

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

1. Singapore Citizens or PRs are preferred;

2. It is best to have more than 3 years of work experience in Supervisor, WAREHOUSE OFFICER ,Container officer , or Assistant transport coordinator

3. The salary range is between SGD 2300-4500.

4.Work 6 days a week, overtime on Saturday and Sunday, shift work system.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408.

Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Responsibilities

• Analyses and evaluates marine and topside equipment for purchase.
• Negotiates with supplier
• Reviews purchase requisitions and purchase orders in accordance with the project requirement and a time schedule
• Liaises with project team and external vendors to ensure that the equipment/parts and materials are met within project’s specification and budget
• Manages full spectrum of purchasing process (sourcing, quotation, negotiation, shipping and delivery, etc)
• Issues and processes of purchase order in accordance with company policies and procedures
• Expedites order, monitor and follow up with suppliers to ensure timely delivery
• Proposes recommendation for vendors and evaluates vendor’s performances
• Coordinates all warehouse operation matters to ensure all are in good order
• Resolves any discrepancy found on delivered equipment and material upon receiving
• Ensures proper gathering and distribution of all records, forms and reports pertaining to the receiving, storage, movement and control of equipment/ materials
• Supervises and manage warehouse personnel to ensure that the completions of tasks are in accordance to plans and schedules

Requirements

• Preferably Bachelor’s Degree in Engineering/Process/Marine Offshore/Logistics/ Supply Chain Management or related discipline
• 5 years of relevant working experience
• Knowledge of topside equipment will be an added advantage
• Entry Level candidates are welcome to apply (On Job Training will be provided)
• Possess good analytical and problem-solving skills
• Possess good interpersonal and communication skills
• Able to multi-task and able to work in a fast-paced environment
• Prior experience in managing contracts for equipment, especially topside, will be an added advantage.

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description / Requirements:

The HR Officer is responsible for a variety of tasks, including recruiting, screening, interviewing, payroll, benefits, compliance, administrative and employee relations.

• Updating Staff Leave Balance (AL / MC)
• MC Reports
• Overtime Consolidation & Report
• Attendance Reports
• Contacting and interviewing job applicants
• Job applicants and Hiring platform reports
• Tracking & Filing of staff evaluation, incident reports
• New Staff onboarding (briefing on SOPs, employee handbook)
• Updating of SOPs and Employee handbook
• Staff Confirmation
• Foreign Workers Work Pass Renewals
• Staff Feedback - consolidate and report
• Propose ways to increase staff satisfaction
• Sending Operations, safety, work related reminders
• Roster daily updates
• Posting out Job Openings and job advertisements
• Creating & Expanding Part timers / Contractors
• Knowledgable on MOM employment laws and regulations
• Oversee office supplies are adequate
• Provide suggestions and/or analysis on improvements and processes
• Any other administrative duties

Job Responsibilities:

• Comply with company’s plans and vision
• Work closely with the management
• Ensure that employees understand their duties and/or delegated tasks
• Handling paperwork
• Prepare and submit reports
• Answering and handling queries via phone calls and/or emails
• Capability to stay organized and maintain detailed records
• Impeccable time-management skills
• Ability to identify and resolve discrepancies
• Identify and address discrepancies in all documentation
• Update all databases and spreadsheets
• Any other ad-hoc duties as required by the management

Software / Computer:

Microsoft Office (Excel / Word / Powerpoint)

GMAIL (daily email)

Whatsapp messaging

Zoom meetings

Setting calendar appointments

Flexible work arrangements can be discussed.

Able to work Mondays to Fridays 9am to 7pm (10 hours inclusive of 1 hour break)

Office working environment

At least 2 Year(s) of working experience in the related field is required for this position.

Positive attitude, willing to learn and grow with the Company.

Human Resource Officer (Talent Training Management) is acquiring candidates with top talents helps improve the company workforce and can expand opportunities. To motivate employees and help them develop professionally through benefits like promotions and paid education. Talent Management personnel deliberate and address current employee needs. We motivate and engage team members using skills development workshops, involvement in the decision-making process and substantial benefits packages. On the top of intra development strategies to improve client’s satisfaction

Role and Responsibilities

1. Carry out tasks expected and perform duties and responsibilities as Human Resource Executive and other ad-hoc duties assigned by the company.
2. Performs and supports HR practices that process monthly workers’ training, performance, attendance records, local recruitment, and working site arrangements.
3. Prepare training plan, submission of training grant/ subsidies, and update training records and expenses.
4. Collaborates with the HR team on any and all tasks required for maintaining the highest standards of company HR operation and management
5. Perform hours of work as may time to time be required of you and not be entitled to receive any remuneration from work performed outside your normal working hours

Qualifications and Education Requirements

• Diploma or bachelor's degree in Human Resource Management or a relevant field such as Business Management, or a related discipline is often preferred.
• Knowledge of MOM legislation and regulations, Work Passes, EAs, EFMA, RRA, IRA, CPF, Tax.

Preferred Skills

· Problem-Solving

· Administrative tasks

· Time management and prioritization

· Teamwork and collaboration

· Recruitment skill

· Aptitude for technology

· Employee relations

· Performance management

· Training and development skills

Manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns. A career in public relations (PR) involves using all forms of medial and communication to build, maintain and manage the reputation. They must serve as the bridge between company and customer ensuring the organisation message is convey effectively across

manage the reputation and image of clients, working to gain public understanding and support through planned publicity campaigns.

A career in public relations (PR) involves using all forms of media and communication to build, maintain and manage the reputation. They must serve as the bridge between company and customer ensuring the organisation message is convey effectively across

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (GL)/ Accounts Assistant (GL)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Perform monthly account closings and maintain the general ledger with all required supporting schedules.
• Manage journal entries in the ERP system.
• Oversee the Fixed Assets Register and update monthly book rates in the ERP system.
• Reconcile monthly bank statements.
• Prepare GST schedules and file GST returns.
• Conduct year-end closing procedures and respond to audit queries, providing necessary schedules to auditors.
• Provide information for tax computations to the tax agent.
• Undertake other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Diploma or equivalent in Accounting and Finance.
• Minimum 2 years of relevant experience in general ledger and accounts closing functions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68959 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

What this job involves:

Managing financial operations

As a Finance Account Officer, you'll be responsible for overseeing critical financial operations. You'll maintain accounting and control procedures in line with client's policies, prepare annual budgets, monitor budget utilisation, and provide variance analysis. Your role will be crucial in managing the collection of maintenance and sinking funds, as well as ensuring timely processing and payment of vendor invoices.

Handling accounts receivable and payable

You'll be responsible for the timely processing and posting of invoices for quarterly maintenance contributions, annual berthing, and license fees. This includes generating accurate customer invoices, monitoring outstanding debts, and updating payments promptly. On the accounts payable side, you'll verify invoice accuracy, ensure proper coding, and submit payments for approval according to client's procurement and payment policies.

Financial reporting and analysis

A key aspect of your role will be preparing various financial reports, including Profit and Loss Statements, Balance Sheets, and Accounts Receivable/Payable Aging Reports. You'll need to perform financial analysis of these reports, providing meaningful insights and commentary. You'll also be responsible for month-end closings, preparing journal entries, and GST reports.

Managing arrears and audits

You'll play a crucial role in managing debtors' arrears, following up on monthly aging reports, and liaising with residents on outstanding payments. Additionally, you'll facilitate audits by preparing and submitting unaudited financial statements to external auditors appointed by client.

Sound like you? To apply you need to be:

A seasoned financial expert

We're looking for candidates with a strong background in accounting and finance, preferably with experience in property management or a related field. You should have at least five years of experience in financial management and be familiar with Financial Reporting Standards (FRS).

Detail-oriented and analytical

This role requires strong attention to detail and analytical skills. You should be adept at preparing and analyzing financial reports, identifying trends, and providing insightful recommendations.

Tech-savvy

Proficiency in accounting software and Microsoft Office Suite is crucial. You should be comfortable learning and using JLL or Client's computerized accounting and billing systems.

A skilled communicator

Excellent verbal and written communication skills are essential. You'll need to interact with residents, vendors, auditors, and various departments within the organization.

What you can expect from us

At JLL, we're committed to helping you thrive in an entrepreneurial and inclusive work environment. We offer opportunities for professional growth and development in a dynamic setting managing the finances of the residential development.

Apply today!

We are hiring a HR Data cleansing Officer !

Contract Duration: 6 months (possible renewal)

Salary: $2,500 - $3,000

Working Hours: Monday to Friday, 9:00 am - 6:00 pm

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305