Job Description

• Industry/ Organization Type: Security
• Position Title: Security Officer
• Working Location: Island Wide
• Working Hours: 6days (8.00am-8.00pm, off on weekdays)
• Salary Package: Basic Salary $2,870
• Duration: Permanent Role

Key Responsibilities

• Screen individuals, staff, and vehicles entering the premises, and conduct property checks to ensure safety.
• Patrol various areas to prevent theft and monitor for signs of fire, smoke, or leaks, ensuring all security systems and exits are functioning and secure.
• Control access by managing entry and exit points, conducting ID checks, and authorizing visitor and staff access.
• Respond quickly to alarms, fire incidents, and emergencies, including medical, criminal, and public order situations.
• Maintain detailed records of access and incidents, manage vehicle parking, and ensure all areas, including loading bays, are secured when not in use.

APPLY NOW!!!

• Valid PLRD license.
• Prior experience in security is preferrable.
• Strong observational and communication skills.
• Ability to handle emergencies and stressful situations calmly.
• Basic knowledge of security systems and protocols.
• Customer service oriented.
• Able to perform patrolling duties.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71347 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Manufacturing - Aerospace
• Position Title: Accounts Officer (AP)/ Accounts Assistant (AP)
• Working Location: Loyang Way
• Working Hours: 5 days (Monday to Friday, 8 AM to 5.18 PM)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Process invoices and payments for trade vendors.
• Prepare invoices and supporting documents for trade facility applications.
• Monitor invoices without Goods Received Notes (GRN) and coordinate with the Sales Team for resolution.
• Track advance payments to vendors until invoices are matched to GRN and posted in the ERP system.
• Post all trade accounts payable transactions to the ERP system.
• Reconcile vendor statements of accounts with ERP records.
• Address year-end audit inquiries related to accounts payable.
• Perform other tasks as assigned by the Head of Accounting and Finance.

APPLY NOW!!!

• Minimum Higher NITEC in Accounting or equivalent accounting certification.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68958 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role and Responsibilities

• To generate for invoice issuance to clients on monthly basic base on given contract amount
• Gather and verify invoices for appropriate documentation prior to payment
• As and when receive approval quotation and proposal, proceed with invoice issuance as well as keep track on payment method.
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Collect cheque and manage record for all bank in transaction
• Prepare analytical and ratio analyses relevant to A/R and generate to weekly-monthly-yearly report and submit to higher management for better understanding of how collection efforts are progressing
• Support other accounting and finance team members, inventory management, and cost accounting

Qualifications and Education Requirements

• At least 3 years’ experience in Finance. Associate’s degree or background in business or equivalent.

• Experience in accounts receivable (or accounts payable)

• Experience in driving process improvement

• Strong mathematical skills

• Understanding of basic principles of finance, accounting, and bookkeeping

• Superb time management and detail orientation

Job Description

• Ensure that all site activities comply with the regulations and client's requirements.
• Work closely with our Project Management Team, Professional Engineers, Client, Contractors and local regulatory authorities so as to provide planning, design and leadership not only to solve site problems
• Responsible for implementing and sustaining the site supervision quality & safety assurance system.
• To report to C&S QP, works closely with the regulatory authorities and contractors to provide supervision on site, resolve all site issues and ensure timely completion of the projects.
• To be competent in carrying out supervision of structural works by identifying any non-conformity of contractor's works on site. The appointed person must have the strong ability to interpret the drawings and contract documents on works to be carried.
• Appointed person possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system.
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• To manage the site supervisors with respect to C&S engineering works, architectural and M&E engineering works.
• To attend site, progress, variation and coordination meetings
• Interpret drawings and contract documents on works to be carried.
• To carry out site regular site checks on contractor’s temporary and permanent works to ensure compliances with health and safety in accordance to MOM Regulations
• Ensure proper and up to date site documentation for on-going and completed works, site meetings, safety record , as-built submission etc.

Requirements

• Recognized Degree in Civil/Structural Engineering acceptable for registration with the PE Board, Singapore
• Accredited with IES/ACES with a valid Resident Engineer Practicing Certificate.
• Minimum 5 years’ experience in multi-storey building with basement construction, foundation bored pile, preferably in steel and precast building construction and having experience in healthcare projects
• Must be registered and practicing Resident Engineer for the past 5 years.
• Must be familiar with local Regulations/Codes for Civil & Structural related to building projects.
• A good team player and experience in leading a team of Resident Technical Officers.
• Carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM.
• Supervision of C&S and Architecture works by identifying any non-conformity of contractor’s works on site.
• Strong ability to interpret the drawings and contract documents on works to be carried.
• Supervision and manage site supervisors with respect to C&S and Architecture Work
• Ability to resolve site and technical issues, prepare and document detailed site progress reports.
• Knowledge in Microsoft Word, Excel, and AutoCAD

• To take room reservation from call in guests, Tour agencies and corporate guests
• To work closely with front office staffs and make room booking for guests as per their requirements
• To operate phone system ( Opera system)

Requirements

• GCE O Level with 2-3 years of Hotel Room reservation work experience
• Good customer service and communication skills
• Knowledge in Opera system
• Working location at Orchard 3 star hotel

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts – people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced Management Trainee - Group who can join our team and help pave the way towards our new goals.

Key Responsibilities:

1. HR Strategy & Leadership:Develop and lead the implementation of the company’s HR strategy aligned with the overall business strategy and objectives.
   Act as a trusted advisor to the CEO, leadership team, and department heads on people and organizational matters.
   Lead HR initiatives that contribute to business growth, enhance organizational capabilities, and drive employee satisfaction.
   
2. Talent Acquisition & Workforce Planning:Oversee talent acquisition efforts, ensuring that the company attracts and retains top-tier talent at all levels.
   Drive workforce planning, identifying current and future talent needs and ensuring the right resources are in place to meet business objectives.
   
3. Organizational Development & Culture:Shape the company culture to promote innovation, inclusivity, collaboration, and high performance.
   Lead organizational development initiatives to enhance employee engagement, leadership development, and succession planning.
   Ensure a healthy and productive work environment that fosters employee satisfaction and well-being.
   
4. Performance Management & Development:Oversee the performance management process, ensuring the alignment of individual goals with organizational objectives.
   Design and implement programs for employee development, training, and career progression.
   Provide coaching and guidance to leaders in managing their teams and improving performance.
   
5. Compensation & Benefits:Lead the development and management of competitive compensation and benefits programs that support talent retention and attraction.
   Ensure compensation structures are aligned with market trends, company objectives, and equity across the organization.
   
6. Diversity, Equity, and Inclusion (DEI):Champion diversity, equity, and inclusion efforts, ensuring these principles are embedded in company policies and practices.
   Develop initiatives to foster an inclusive environment that values diversity and encourages employees to bring their full selves to work.
   
7. Employee Relations & Compliance:Oversee employee relations efforts to ensure a respectful, fair, and safe workplace for all employees.
   Ensure compliance with labor laws, regulations, and company policies.
   Resolve employee conflicts and manage grievance processes effectively.
   
8. HR Technology & Analytics:Leverage HR technologies to streamline HR processes, improve efficiencies, and enhance the employee experience.
   Utilize data analytics to provide insights and recommendations on key HR metrics, including retention, performance, and employee engagement.
   
9. Succession Planning & Leadership Development:Develop and implement a comprehensive succession plan for key roles within the organization.
   Lead leadership development programs that nurture future leaders and provide continuous growth opportunities.
   

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification preferred).
• Experience: 10+ years of HR leadership experience, with at least 5 years in an executive role (such as VP of HR or CHRO).
• Skills & Competencies:Strong leadership, strategic thinking, and decision-making abilities.
  In-depth knowledge of HR best practices, labor laws, and compliance regulations.
  Proven ability to align HR strategy with organizational goals.
  Exceptional interpersonal and communication skills, with the ability to influence and build relationships at all levels.
  Expertise in compensation, talent management, succession planning, and employee engagement.
  Experience with HR technologies and data analytics tools.
  Commitment to promoting diversity, equity, and inclusion in all aspects of HR.
  

• General Ledger Management:Maintain and update the general ledger with accurate and timely entries.
  Prepare and post journal entries, including accruals, prepayments, and adjustments.
  
• Accounts Payable and Receivable:Process and manage accounts payable and receivable, ensuring timely payments and collections.
  Reconcile vendor statements and promptly resolve discrepancies.
  
• Financial Reporting:Assist in the preparation of monthly, quarterly, and annual financial statements.
  Support the preparation of management reports and variance analyses.
  
• Fixed Asset Management:Maintain and update the fixed asset register for acquisitions, disposals, and depreciation.
  Conduct regular physical audits of fixed assets to ensure accuracy and compliance.
  
• Bank Reconciliations:Perform monthly bank reconciliations and investigate discrepancies.
  
• Tax and Compliance:Assist with the preparation and submission of tax returns and statutory filings.
  Ensure compliance with tax laws and regulations.
  
• Audit Support:Provide documentation and explanations for internal and external audits.
  Monitor internal controls to protect company assets and ensure financial accuracy.
  
• Cash Flow Management:Monitor and manage cash flow to meet financial obligations.
  Prepare cash flow forecasts to aid financial planning.
  
• Compliance with Accounting Standards:Ensure adherence to relevant accounting standards and company policies, particularly in asset management.
  
• Team Coordination:Collaborate with relevant departments to ensure smooth financial operations and timely reporting.
  

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Trust Administrator Officer

- Assist in setting up trust structures and the client on-boarding process.

- Act as point of contact for clients, liaise with clients on the administration of trust accounts.

- Day-to day duties includes attend to client queries, coordinate trust account activities, carry out trustee function, and properly document the account files.

- Carry out day-to-day unit trust administration duties for unit trust accounts and ensure that net asset valuation reports are prepared and delivered to unitholders on timely basis.

- Assist in the opening of banking and custodian accounts on behalf of trust accounts.

- Conduct periodic review of assigned trust accounts to ensure that they are being administered in accordance with company policies, jurisdiction and legal requirements.

- Ensure that all accounts met regulatory requirements and to report any breaches.

- To acquire and enhance technical skills where required, keep abreast of market developments.

Requirements

• Minimum 3 years of working experience in wealth planning, trust and other fiduciary services. Working experience in unit trust administration preferred.

• Professionally qualified – STEP or ICSA or studying towards the qualification.

• Proactive, responsible, attention to detail, strong client relationship management and interpersonal skills.

Details:

• Monday to Friday, office hours
• Changi Business Park
• Up to $4400 + AWS + VB
• Minimum 2 years of secretarial experience

Job Description:

• Support the main Exec Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.
• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Interested applicants, please submit your resume to:

Email: [email protected]

Jaslynn Koh Li Wei R1546523

Recruit Express Services Pte Ltd 13C6614

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or jobrelated experience as mentioned above

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week(i.e., 8.30am to 5.30pm)

Job Responsibilities:

• To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the end of the day
• To perform billing and ensure the accuracy of the invoices raised
• To perform data entry into the respective systems in an accurate and timely manner
• To attend to customers’ requests or calls in a timely and professional manner
• To perform filing when the job is completed
• To ensure that all complaints/feedbacks received from customers are escalated to the Customer Service Lead, as well as any other matters which needs to be known by the Customer Service Lead
• To provide the necessary training and guidance to his/her assigned buddy
• To do up any reports as and when assigned to by the Customer
• To assist in extracting of information as and when required
• To verify contractor’s invoices as and when required
• To co-ordinate with external parties/approved contractors and ensure jobs are carried out per instructions
• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• To assist in sending out quotations if assigned by Account Manager or Customer Service Manager and escalate to Account Manager or Customer Service Manager when in doubt
• To assist the Lead for any tasks assigned to from time to time

Key Competencies(Logistics Service)

• Well verse in handling and managing Transportation, Coordination with operations team, License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in different type of permit declaration – License/Bonded/DG clearance permit declarations.

Job Requirements:

• GCE ‘O’ Level or relevant education qualifications
• Entry-level/no working experience are welcome to apply and training will be provided
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

• Property Officer / Facility Management Officer x 10 Headcount
• Working Location: Ang Mo Kio (north)
• Working Days: 8.30 am -6.00 pm (Mon-Fri)
• Junior & Senior: Basic $2,800 to $3800
• HP Allowance Provided
• Entitled to Variable Bonus & AWS

Job Scopes:

1. To provide supervision and ensure that all repair and routine maintenance works undertaken by the contractors are carried out properly and completed satisfactorily in accordance with the terms and conditions of the Contract.
2. Schedule and ensure breakdown, preventive and corrective maintenance activities are carried out effectively.
3. Perform regular inspections and handle enforcement work at the common property areas and to ensure that such common property is in satisfactory and serviceable condition and properly maintained according to the standards required by the relevant authorities and to recommend any works which are necessary.
4. Certify completion of jobs undertaken by contractors and to make recommendation for payment thereof.
5. To co-ordinate all consultancy works on maintenance matters performed by professional consultants and apply and obtain all necessary licenses and certificates from the relevant authorities where necessary.
6. Responsible of investigate, check and analyze reported breakdowns and faults to determine their cause for the prevention of future occurrences.
7. Any other ad-hoc duties assigned by your Manager.

Requirements

1. Diploma in Facilities Management Services / Estate Management / Building Maintenance / Engineering or related fields.
2. Minimum 1 year of relevant experience.
3. ITE with relevant township experience can be considered.
4. To conduct site inspections

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386
⭕ The Supreme HR Advisory ⭕ 14C7279

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Join Our Team at the School of Physical and Mathematical Sciences, Nanyang Technological University, Singapore

The School of Physical and Mathematical Sciences (SPMS) at NTU Singapore hosts research and education activities in two divisions: Division of Mathematical Sciences (MAS) and Division of Physics and Applied Physics (PAP). MAS covers diverse topics ranging from pure mathematics to the applications of mathematics in cryptography, computing, business, and finance. PAP covers many areas of fundamental and applied physics, including quantum information, condensed matter physics, biophysics, and photonics. Over the years, SPMS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

Join the laboratory of Gary Greaves at SPMS. We are seeking a Project Officer to contribute to a project focused on discovering new results on the interface of algebra and combinatorics.

Key Responsibilities:

• Undertake research in Algebraic Combinatorics and collaborate with Dr Gary Greaves
• Contribute to the teaching of undergraduates, e.g., by conducting tutorials and grading exams
• Assist in the preparation and writing of progress reports, scientific presentations, manuscripts and publications
• Manage and maintain project records

Job Requirements:

• A first class Bachelor degree in Mathematics
• Strong working knowledge of Algebra and Combinatorics
• Experience writing and publishing research papers
• Strong presentation skills
• Good written and oral communication skills
• Proficiency in LaTeX and mathematical software packages

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

Organizational Structure and Workflow Optimization

• Evaluate and restructure the organizational hierarchy, focusing on interdepartmental dynamics and internal processes.
• Review and revise job descriptions for office staff to ensure consistency between documented procedures and actual practices.

Policy Creation and Execution

• Design, develop, and enforce comprehensive office policies, such as: Remote Work Policy, Loan Guidelines, Leave Policies, Travel Allowance, Phone Usage and Benefits Policies

Performance Management

• Establish performance metrics for evaluating staff.
• Develop and implement a performance-based reward system to identify and recognize top performers.

Employee Relations

• Address employee concerns swiftly and professionally.
• Mediate conflicts to foster a positive work environment.

Training and Development

• Identify training needs across various departments.
• Organize and implement employee development initiatives to improve skills and performance.

Reporting and Analysis

• Compile and present HR-related reports to senior management, covering: Employee turnover rates, Employee satisfaction levels, Compliance issues

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry
• Strong knowledge of Singapore employment laws and regulations

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

What you'll do:

• To provide quality and compliance supervision for the construction of Civil works, such as drainage, roads, sewage works in accordance with the Project specifications and drawings
• Assist Superintending Officer in daily close supervision and coordination duties
• Inspect and supervise Contractors’ works and tests to Approved Drawings and Specifications
• Keep quality records of all works, monitor and report on work progress
• Responsible for the consistency of quality assurance inspections and testing for works
• Implement quality assurance plan in a well-coordinated manner
• Coordinate with Contractors, Stakeholders, Authorities, Interfacing Contractors and the like on execution of works
• Assist the Engineer(s) in supervision, inspection and quality control of construction work on site ensuring it is carried out to the approved drawings and specifications
• Monitor and report on the progress of works as per contractor’s approved program
• Handle contractors’ queries, reports and verify claims 

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

Interested candidates, please send in your detailed resume including your current & previous working experiences and expected salary via the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

We have a vacancy to be a part of a prestigious project in Singapore.

As a Resident Technical Officer (RTO), you will assist in supervising the construction of civil and structural works. You will ensure that all activities comply with project specifications and Building Control regulations, supporting the efficient execution of construction tasks.

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.

You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

· Providing supervision for construction works, ensuring compliance with project specifications and regulations

· Quality control of all civil, structural and architectural works

· Monitor progress of the works on site and any off-site manufacturing facilities as well as report delays immediately

· Support in maintaining records of works, materials, equipment, and contractor schedules, ensuring site safety and compliance

· Help manage the site office, ensuring cleanliness, proper filing systems, seating arrangements, office security, and maintenance of office equipment

· Provide standing supervision as and when required by contractors and provide full support in communicating instructions and ensuring that works are carried out accordingly

· Check drawings, documents and report discrepancies.

Is this role right for you?

• Accredited with IES-ACES with a valid Resident Technical Officer (RTO) Practicing Certificate

• Minimum 5 years of experience as Resident Technical Officer supervising C&S and architecture work

• Experience in supervision of RC construction, slope works, and civil/external works, tree felling and pruning, quality control of architecture works

• Familiar with local regulations/codes for Civil & Structural related to building projects

• Able to resolve site and technical issues, prepare and document detailed site progress reports

• A good team player with effective communication skills and experience in assisting Resident Engineer in supervision works

• Proficient in Microsoft Office

• Knowledge in BIM will be an added advantage.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling eligible members to share in the results of our collective efforts.

Different people, shared values

Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.

Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Arup provide an environment where you will make a positive difference. Discover more about life at Arup at www.arup.com/careers/your-life-at-arup.

We are committed to making our recruitment process and workplaces accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you.

Expected start date in May 2025.

Interested candidates are invited to apply by 31 January 2025.

Key Responsibilities:

• Assist the Head of HSE Department and Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee, client or subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences and any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers and clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Registered ECO by NEA
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in construction industry (Preferable in LTA projects or other civil works)
• Good team player

Key Responsibilities:

• Assist the Head of HSE Department and Site Manager in developing, implementing and overseeing the Health, Safety and Environment (HSE) programs at the workplace
• Advise site management on statutory HSE rules & regulations
• Be responsible for effective implementation of HSE management system at the workplace
• Enforce and ensure compliance on all HSE policies
• Participate in HSE Audits as well as others Implementation Contractors (IC)
• Organise regular joint HSE inspections with HSE committee, client or subcontractor representatives
• Conduct investigations on accidents, dangerous occurrences and any diseases contracted at the workplace
• Prepare and submit HSE reports to the Corporate HSE Department, Project/Site Managers and clients
• Liaise with relevant authorities on all HSE matters as required
• Lead and implement Risk Assessment / JSA
• Lead in conducting and implementing Daily Toolbox Talk

Job requirements

• Diploma and above in Safety or relevant
• Registered WSHO by MOM
• Registered ECO by NEA
• Good knowledge of Safety Regulations and Procedures.
• At least 3-5 years relevant working experience in construction industry (Preferable in LTA projects or other civil works)
• Good team player