#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Your are expected to be a determined and hardworking individual.

If you have no relevant experience or is a housewife, we expect you to learn fast and adapt quickly.

**And you must have a preference to work from home.

Job tasks include:

- communicating with new prospects and arrange sales appointments

- follow up with existing clients to ensure they are happy with our service

- coordination work between sales and administration service

- you are expected to work FROM HOME, so you must be disciplined and independent.

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: Up to $2700
• Duration: 4+5 years contract
• Working hours: Monday to Friday: 8.30am to 6.00pm

Resonsibilities:

• To manage and account common assets and inventory at the three primary locations.
• Activities include the managing of database and process asset/inventory receipts, transfers and disposal via Authorities IT systems.
• To administer the receiving, storage and distribution of assets at storehouse.
• To conduct cyclical stocktake for common assets and assets held within Authority premises.
• To support timely response to employees’ enquiries on logistics matters.
• To assist supervisors with periodic audit checks and preparation of audit reports.
• To meet the quality service standards and customer satisfaction ratings as stipulated by the Authority.

Requirements:

• Diploma in Business Management or A-Level/ITE Certificate with relevant logistics experience
• Good knowledge of Microsoft Office software/applications (e.g. Excel)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Salary: $12-16/h

Duration: 1 year

Location: Novena

Working Hours: 42h/wk (5 days work, 2 days off) - must commit weekends & PH

Responsibilities:

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

Requirements:

- Minimum Higher Nitec/Diploma

- Min 2 years Customer Service Experience

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Location: Thomson Road

Working days/hours:

- Any 5 days work week Mon to Sun

- AM Shift 7am to 430pm - $12/hr

- PM Shift 12pm to 9.30pm - $14/hr

- Rostered shifts

Job Description:

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquiries of patients and visitors including phone enquiries.

- Perform wheelchair cleaning

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

We are hiring a Temp Front Office Assistant to be outsourced to our clients from reputable healthcare organisations.

Apply now!

Job Scope

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

Job Requirements

• Min Higher Nitec or Diploma in any studies
• Able to commence work immediately
• Able to commit weekends and public holidays
• Min 2 years customer service experience

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan Shan Pei
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Responsibilities:

· Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

· Generate workflows automatically with a genAI assistant and get guidance when you are stuck

· Eliminate repetitive and manual data manipulation with automated workflows

· Access and blend data from any source, whether from your desktop or from any major database or data warehouse

· Explore your data with interactive data views, choosing from dozens of charts

· Collaborate on visual workflows, either privately with colleagues or with your wider organization

· Save and reuse repeatable data processes, analytical models, or scripts across disciplines

· Collaborate effortlessly between multiple users with version control

· Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

· Automate the delivery of insights to any number of stakeholders across the organization.

· Scale to empower any number of users, running any number of workflows in a single environment

· Empower self-sufficiency with data apps provided to any number of end users

· Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

· Proven 10 years of experience with Knime and at least 3 years of experience in Looker Studio

· Proficient in Knime and Looker Studio modules.

· Prior Experience in adding data source to looker studio.

· Ability to translate Chinese encrypted data’s to English.

Location: Changi

4 days (2 days off) or 5 days (1 day off)

12-hour permanent shifts

gross up to $2,635 Bonus provided

JOB DUTIES

- Screening passengers at designated zones

- Manual bag checks - Operate security screening equipment

- X-ray screening of checked luggage

- Other airport security-related tasks

REQUIREMENTS

- Education: N Levels / O Level.

- Able to do shift work.

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Logistics & Operations Officer/ Logistics Executive
• Working Location: Tuas (Nearest MRT: Gul Circle)
• Working Hours: 5.25 days (Mon – Fri 8.30 am – 6 pm; Alternate Sat 8.30 am – 12 pm)
• Salary Package: Up to $3,000 + Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supplier and customer for order shipment
• Prepare documentation – issue DO, Service Reports, import/ export shipping documents, etc
• Oversee and check proper loading/ unloading of goods
• Liaise with freight forwarders, vendors, and customers for collection and delivery of goods in Singapore and overseas
• Tracking of shipments
• Ensure smooth execution of daily operational job orders and delivery arrangement
• Respond and resolve urgent customer demand in a timely manner
• Other ad-hoc duties as assigned by the Supervisor

APPLY NOW!!!

• Minimum GCE “O” level with at least 2 years of related working experience in operations & logistics.
• Forklift license is preferred.
• Able to start work immediately or within short notice.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Key Responsibilities:

1. Financial Management: Manage the company's financial operations, including budgeting,

forecasting, and auditing. Ensure that the financial transactions, policies, and procedures meet

the organization's short and long-term business objectives and are conducted in accordance

with regulations, accounting principles, and standards.

2. Strategic Planning: Develop and implement the financial strategy of the company. This

includes long-term financial planning and forecasting, risk management, and investment

strategies.

3. Financial Reporting: Oversee the preparation and communication of monthly and annual

financial statements. Ensure the timely reporting of key financial data and updates to the CEO,

Board of Directors, and other key stakeholders.

4. Compliance: Ensure legal and regulatory compliance regarding all financial functions. This

includes tax planning and compliance with local, state, and federal tax regulations.

5. Leadership: Direct the Finance and accounting team and ensure their ongoing professional

development and training. Participate in key decisions as a member of the executive

management team.

Company benefits:

· Stable career with job progression

· Medical, dental, and leave benefits

Salary Package:

Gross salary: Up to $2635

Working Locations: Changi Airport

Working Hours: 12 hours Shifts (4 days work 2 day off, 5 days work 1 day off)

Job Responsibilities:

· Screening of passengers at designated zones

· Manual bag checks

· Usage of security screening equipment for screening purposes

· X-ray screening of check in luggage's

· Any other security related roles at Airport

Working Requirements:

· Be flexible to work both day and night shifts

· Require 1 N Level/ 1 O Level/ WPLN 3 x Level 4 and above qualifications

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

We are seeking a detail-oriented and proactive Store and Logistics Officer to oversee our events inventory storage and delivery processes.

Key Responsibilities:

• Develop and enforce clear inventory movement policies and process
• Oversee the receiving, storage and issuance of inventory to project teams
• Delivery of inventory to event sites
• Maintain up-to-date record of inventory
• Ensure project teams are accountable for inventory retur

Requirements:

• Proven experience in store management and logistics operations
• Willing to work on weekends and public holidays when there are events
• Team Player and commitment to operational excellence
• Valid Class 3 Driving License

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

Job Scope:

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Handle Costing Reports of all outlets monthly and other reports if requested

- Ensure inter-company transactions tally among multi-companies

- Prepare/Review quarterly GST submission

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management - Liaise with external auditor

Requirements:

- Minimum Diploma in accountancy

- At least 4 years of handling full set account’s working experience, preferably F&B

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

• Singapore Based (Buangkok)
• 4 days (Monday - Sunday) Rotating Shift - Day 7.30am to 7.30pm, Night 7.30pm to 7.30am
• Diploma in psychology, social work, counselling or relevant field; Training provided.
• Career Progression Opportunities

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Work Hours : Monday to Friday, 9 am - 6:30 pm
(End at 6 pm if no urgent matters)

Office Location : Tampines

Job description:

• Monitoring and responding to calls, emails, and WhatsApp Business chats
• Contact customers for repair services including remote diagnostics, part ordering and payment verification
• Management of customer appointments
• Compliance with workplace safety and security
• Liaise with supervisor on customer feedback
• Other duties and special projects as assigned

Requirement：

• 1 year customer service experience (Preferred)
• Aptitude to quickly learn basic technical concepts and communicate to technical & non-technical audiences
• Experience with macOS, iOS (Preferred)
• Ability to work in a high-growth, fast-paced environment
• Strong organisational, analytical, and time management skills
• Ability to coordinate multiple tasks and prioritise effectively
• Excellent written and verbal communication skills
• High attention to detail
• Knowledge in Microsoft Word and Excel
• Produce work with a high level of accuracy

A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790

Working Days & Hours: Mon-Fri 9am to 6pm

Working location: Bartley

Salary: $2000 - $2500

Job Responsibilities

• Perform carpark administrative duties.
• Handle client’s enquiries through calls and email.
• Handle client’s invoices in a timely manner.
• Assist in processing and updating client’s data.
• Perform month-end closing duties.
• Any other duties assigned.

Job Requirements

• Diploma in any field
• Relevant Experience

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Salary Package:
- Basic Salary: $2000 - $2800

Working Location: Tampines

Working Hours:

Monday : Rest Day

Tuesday : 1:00pm to 6:00pm / 6:00pm to 10:00 pm

Wednesday to Friday : 1:00pm to 9:30pm

Saturday and Sunday : 8:30am to 6:30pm

Key Responsibilities:

- Manage student enrollment and registration processes.

- Oversee the collection of school fees.

- Address and follow up on customer inquiries.

- Assist with daily school operations to ensure smooth functioning.

Job Requirements:

• Min. O level and above qualifications

• Customer Service-oriented, patience and able to handle children.

• Able to work in evening and weekend.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Job Responsibilities

- Handle full set of accounts and ensure timely closing

- Provide management reports monthly & yearly & Audit Schedule to Finance Manager

- Prepare/Review quarterly GST submission

- Ensure inter-company transactions tally among multi-companies

- Prepare monthly bank reconciliation

- Ensure all filing is done in a timely and accurate manner

- Making sure compliance with all legislative tax & financial reporting policies and requirements

- Perform any other duties as assigned by the management

- Liaise with external auditor

Requirements

- Software skills: Advanced MS Excel, word & Million software preferably

- Positive working attitude

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager