Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities

• Support and assist the SRE / RE / RA in duties, review all project drawings and specifications, and raise any discrepancies and/or possible problems before construction work commence on site
• Supervise the construction and related works, maintain quality control and ensure that the works are carried out in accordance with the project specifications, drawings
• Report to the supervising Qualified Persons any work that are not constructed according to the building approved plans, project drawings including shop drawings;
• Report to project manager and/or project consultants any work that are not constructed according to the specifications and drawings;
• liaise with the supervising Qualified Persons and their engineers/architects / specialists on the review and approval of revised designs, amended drawings, specialist drawings, sketches, etc.
• Assist in the review of contractor’s method statements and working procedures, and to ensure that they are followed on site;
• verify progress payment claims, all other claims and reports submitted by the contractors;
• keep and review records of works including materials, samples, site equipment, inspections, test reports and ensure proper documentation, keep track of all records and forms
• oversee the maintenance of the site office, its cleanliness and orderliness, proper filing systems, plans

Requirements

• Diploma in Architecture, Building, Civil & Structural Engineering or equivalent from Singapore Polytechnic or other tertiary institutions of equivalent standing;
• Possess at least 5 years of site supervision experience of building works, architectural elements and finishing works.

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Job Description & Requirements

· To develop & implement Health, Safety and Environment (HSE) policy, programs &

procedures

· To ensure all safety matters are in compliance with statutory, contractual &

management system requirements

· To oversee and lead the Safety team in the implementation of company’s safety

system at project sites

· To conduct toolbox meetings

· Perform construction site safety inspections & attend site walks with client &

subcons

· Identify unsafe work practice and work condition & recommend control measures

to project team

· Prepare/Review Risk Assessment/SWP/Method Statement/Permit-to-Work for all

project works. Manage and maintain/update these safety records & checklists

· Inventory management for Personal Protective Equipment (PPE)

· Support haze and pandemic activities

· Respond promptly to incidents & accidents

Requirements:

· WSQ Advanced Certificate in WSH or its equivalent

· Registered WSHC/WSHO with MOM, ECO with NEA

· Have a good knowledge in Occupational Health & Safety Management System

· Have excellent people management & interpersonal skills

Institution: Muhammadiyah Welfare Home

101 Pasir Ris Road, Singapore 519154

Please send your resume to [email protected]

Responsibilities :

• To supervise residents on their daily routine in the home.

• To ensure safety, welfare and confidentiality of the residents is being safeguarded at all times.

• To supervise and ensure smooth execution of residents’ daily routine and programme.

• To ensure proper housekeeping at all times.

• To perform secondary duty as and when required.

• To perform any other relevant duties as delegated by supervisor.

• *Residents – boys between the age of 11 to 19 years old

Requirements/Qualifications :

• Minimum GCE N level or equivalent qualification/ relevant experience.

• Physically fit.

• Able to manage and educate at-risk youths.

• Able to work on shifts.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

DSTA & CAG project experience is preferred.

This is a 6 months contract position with the option to be converted to permanent position subject to individual performance.

Roles & Responsibilities

Scope :

All finance and accounting matters relating to our business.

Accountabilities/Responsibilities :

-Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in Accountancy or its equivalent

Immediate or short notice is preferred

Contract Period:

• 20 Jan 2025 to 30 June 2025 (5 Months)

Deployment:

• Mon to Fri: 9.15 am to 6.45 pm (incl 30 mins lunch break)

Scope of Works:

• Maintain cleanliness in assigned rooms.
• Locking all rooms at the end of the day
• Perform traffic duty at respective school gates as assigned
• Accompany contractors for maintenance or repair work of equipment and premise.
• Arrange desks and chairs for school events.
• Any other duties, include Saturday work, as and when required

Requirement:

• Have 6 months of prior experience in operations or job-related experience as mentioned above

We are seeking friendly and proactive individuals to join our team as long-term part-time Customer Service Officers. Acting as the first point of contact for parents and students during weekends, you will play a crucial role in creating a welcoming environment, managing inquiries, and ensuring smooth front desk operations.

Responsibilities

• Greet and welcome families, children, and visitors at the venue.
• Serve as the primary contact for parents' and students' inquiries during class hours.
• Maintain accurate records of student attendance and payments.
• Collect and manage payments while ensuring records are up to date.
• Handle inquiries and complaints professionally, providing accurate information about company services and policies.
• Maintain a tidy and organized reception area and ensure a welcoming atmosphere.
• Monitor and manage inventory supplies, notifying managers when restocking is needed.
• Perform general administrative duties such as filing, photocopying, and transcribing.
• Ensure reception area security by following procedures and controlling access.
• Manage incoming calls, emails, and courier services.
• Take initiative and work independently or collaboratively as part of a team.

Requirements

• A friendly, easy-going personality with excellent communication skills.
• Enjoy interacting with children and families.
• Strong organizational and multitasking abilities, with attention to detail.
• Resourceful and proactive problem-solving skills.
• Comfortable with technology, preferably with your own laptop.
• Able to commit to long-term weekend shifts.
• Fluency in English; Mandarin proficiency is a plus.
• Must possess a valid right to work in Singapore; we cannot sponsor visas.

Work Schedule

• Saturdays and/or Sundays: Full Day: 8:30 AM – 6:00 PM (with a break from 12:00–2:30 PM)
• Locations: Hwa Chong, Buona Vista, Yishun, Bukit Merah
  

Salary

• $10 – $15 per hour

1. Job description

• Develop, execute, monitor and evaluate the Home educational programmes in accordance with the Home rules and regulations and ensure programmes are kept abreast with the changing times
• Facilitate enhancements to existing programmes with the aim of improving residents’ educational standards.
• Work closely with the Case Management department concerning residents educational matters.
• Responsible for securing admission for all residents in Mendaki Tuition Programmes
• Ensure residents attend tuition regularly, provide physical supervision in tuition class and to keep track of their attendance.
• Render HBL assistance, prepare worksheets and ensure residents complete their school assignments.
• Collate residents result slips and prepare the progress report accordingly to keep track on their academic progression.
• Work closely with the Head of Programmes in programme planning and implementation.
• Undertake programme development and make recommendations for current and or new programme enhancement.
• Responsible in sourcing of venues and refreshments for workshops, programmes and activities
• Prepare academic proposals and grant applications including budget planning.
• Coordinate with various stakeholders to execute programme, manage communications and manage stakeholders’ feedback.
• Engage volunteers or external stakeholders or contacts in supporting the educational programmes and needs of residents (ie; homework support, special needs tutoring)
• Handle volunteer management matters such as recruiting, training, supervising, and evaluating new and existing volunteers in strengthening and developing the programmes in the Home.
• Administer and maintain annual volunteer satisfaction survey.
• Maintain a good relationship with the volunteers through engagements for feedback and assist when necessary.
• Build and establish working relationships with stakeholder, schools, corporate bodies, government agencies, voluntary organizations and existing partners.
• Ensure that all records, accounts, documents, correspondences and notice boards updates are properly maintained and are kept up to date.
• Assist in ensuring the safety, security and wellbeing of the residents under the Home care.
• Carry out any other relevant tasks as required by the Head of Home, Deputy Head of Home and Higher Management.

2. Job Requirements

• Minimum Diploma/Degree qualification
• At least 2 years of relevant working experience
• Pleasant and outgoing personality, strong written & oral communication skills
• Experience working in non profit organisations and managing events preferred
• Passionate about working with children.
• Able to commit to afternoon shift

3. Location / Work schedule

PERTAPIS Children's Home - 993B Kovan Rd, Singapore 545676

5 days work - Able to commit morning or day shift (Rotational)

**Disclaimer: Only shortlisted candidates will be contacted.

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Working Days: 5 days/week – 44 hrs (3 shifts)
• Salary: $2,200 to $3,100
• Potong Pasir

Responsibilities

• Carry out the daily operational duties and supervise residents in their regular activities
• Assist residents with any difficulties related to day-to-day issues at Dayspring Residential Treatment Centre and ensure their welfare and safety
• Promote discipline among the residents and be a mentor/role model to them
• Assess, respond and handle crises or conflicts
• Carry out individual therapeutic interventions based on care plans by treatment team
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirement

• With experience in working with youth at-risk
• With basic processing and counselling skills
• With knowledge of common issues and disorders that appears in trauma and abuse
• Willing to work on 3-shift rotations and over weekend/Public Holidays

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Project Location: Seletar Mall

Includes Night Shift work

Job Description:

• Assist the Job Manager to attend to technical and design issues at site and report issues to Job Manager.
• Provide standing supervision as and when directed by the Resident Engineer and/or Consultant team.
• Check through construction drawings and highlight any discrepancies found between or within the same disciplines prior to the commencement of installation works.
• Ensure all works are carried out in accordance to approve drawings and specifications.
• Ensure adequate safety precautions are enforced on site.
• Resolve all site issues and ensure timely completion of the project.
• Attend site meetings, site inspections, testing and commissioning.
• Maintain site records.
• Estimated commencement of work in March 2025.

Requirements:

• A registered Resident Technical Officer with IES / ACES is an added advantage.
• Minimum 5 years’ experience as a Resident Technical Officer on local projects.
• Experience in Plumbing and Sanitary projects will be added advantage
• Experience in supervision of Mechanical Services installation for local Hospital/Healthcare/Commercial Developments would be added advantage
• Familiar with local codes and regulations
• Ability to respond to technical questions
• Diploma/Degree in Mechanical or Electrical Engineering from a recognised tertiary institution is an added advantage

Please submit your full resume, contact number(s), current & expected salary, copies of educational certificates and date of availability in your application

Join Our Team at the School of Physical and Mathematical Sciences, Nanyang Technological University, Singapore

The School of Physical and Mathematical Sciences (SPMS) at NTU Singapore hosts research and education activities in two divisions: Division of Mathematical Sciences (MAS) and Division of Physics and Applied Physics (PAP). MAS covers diverse topics ranging from pure mathematics to the applications of mathematics in cryptography, computing, business, and finance. PAP covers many areas of fundamental and applied physics, including quantum information, condensed matter physics, biophysics, and photonics. Over the years, SPMS has attracted talented individuals from around the world and Singapore to join as scientific leaders and researchers.

Join the laboratory of Bei Xiaohui at SPMS. We are seeking a Project Officer to contribute to a project focused on algorithm design in Game Theory and Fair Division.

Key Responsibilities:

• Formulate mathematical models for research problems in computational economics
• Develop state-of-the-art algorithms in algorithmic game theory and fair division
• Design and conduct experiments to evaluate the algorithm performance

Job Requirements:

• Bachelor’s degree in mathematics or related field
• Familiarity with concepts in theoretical computer science and game theory
• Good written and oral communication skills
• Competent in deriving mathematical proofs
• Ability to work independently and develop solutions under strict timelines
• Entry level candidates are welcome to apply

The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

We regret to inform that only shortlisted candidates will be notified.

C&B:

• Basic Salary + Monthly Allowances
• AWS
• Annual Salary Increment
• Annual External Training Budget with Paid Training Leave Given
• Excellent Welfare Benefits; Flexi Claims, Progressive Annual Leave & etc
• Permanent position with Long Service Award

Responsibilities:

• Perform daily order processing from customers' requests (from quotation to processing orders)
• Coordinator with outbound processing to Schedule, Liaise Internally, Manage and Resolve with any matters with customers' finished goods
• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements:

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi (Preferably for applicants to stay in East area)
• 5.5days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

For interested candidates, please submit your application to us with your resume stating your contact details, experiences, current and expected salary via APPLY NOW button.

(Only shortlisted candidates will be notified)

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

# Working location in the West

# Salary up to S$3800 per month

# 5-day work week: Mondays - Fridays, Office Hours

Our client, an educational institution is currently seeking a candidate to join them as an Events Technical Officer.

Job Responsibilities:

• Act as the technical operator and provide technical support for the school’s events (e.g. setting up/taking down equipment, assisting with event publicity, performing post production)
• Supporting the school in technical and administrative areas for the Events Unit
• Maintain technical equipment and ensure that it is accounted for
• Maintain and support the school's website and social media page

Job Requirements:

• Diploma with minimum 2 years’ relevant experience
• Proficiency in MS Office applications
• Proficiency and expertise in events-related AV or IT knowledge is preferred

Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]

Tammi Ng Yi Ning (Ms.)

Talent Acquisition Consultant

CEI Registration No.: R24119611

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Responsibilities:

• To be fully responsible for the daily operation of service centre at the project site.
• To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects.
• To carry out conditional survey before and after completion of works within flats.
• To man the information counter and information telephone hotline.
• To arrange for defects works to be carried out within flats and ensure a high standard of public relations with the residents.
• To perform any clerical duties such as typing, photo-stating and filing assigned by the client.
• To maintain proper document records of the service centre and submit timely / weekly / monthly status report to client.
• To assist in the purchase of construction materials.
• To assist in the preparation of ISO.

Requirements:

• Candidate must possess at least O Level or equivalent
• Proficient in Microsoft Office such as Excel, Word and Power Point.
• At least 3 Year(s) of working experience in the related field is required for this position;
• Experience in handling HDB BTO projects is preferred;
• 5 days work week, off on Sunday and one weekday.

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Role - Customer Service Officer (Call Center)

Work Location - Science Park

Contract Period - 1 year

Key Accountabilities

• Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)
• Achievement and maintenance of customer satisfaction

Job Responsibilities & Duties

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system.
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

• Generates management reports.
• Provides assistance and guidance to junior colleagues.
• Perform other duties as assigned

Minimum Qualification:

Diploma in IT or Business or related discipline

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Having good communication skills (speaking and writing)
• Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

• staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm
• staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am –2 pm

Remarks

• Mixture of foreign and local; should have Contact Centre/Service Desk/Helpdesk support experience.
• Mandarin speaking abilities is a plus
• Prefer short notice/immediate available
• G50 Clearance is required

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• To perform all roles and responsibilities required of site supervisors under the Building Control Act. Please refer to Annex A for more details on the list of responsibilities for RTOs.
• To carry out site supervision and inspection of the works including any off-site manufacturing as instructed by the Client, PM, SO, SOR and QP to ensure that works are constructed to required quality and accuracy.
• To monitor progress of the works on site and at any off-site manufacturing facilities and ensure that the site programme is in accordance with the approved construction programme. Any deviations from the construction schedule shall be reported immediately to the Client, PM, SO, SOR and QP. In the event of delays, the Resident Technical Officer shall assist the contractors to mitigate delays but without comprising on the quality.
• To ensure and maintain proper updated records of all works done, including records of tests, inspections, status of works, safety, site diary, material and equipment on site, labour, dayworks, provisional quantities, etc and all other records as directed by Building Control Authorities.
• To study the contract documents and drawings and verify if there are any discrepanciesamong the drawings. All discrepancies shall be brought to the attention of the Employer concerned.
• To ensure that all installation methods and material used are in accordance with the contract drawings and specifications, and report to Client, PM, SO, SOR and QP on any materials that are not conforming to the specifications
• To liaise with the Main contractor and the Architect / M&E / C&S Engineer in the checking and approval of shop drawings, catalogues and samples.
• To liaise with the Main contractor in resolving site problems. All problems on site shall be referred immediately to the Client, PM, SO, SOR and QP. The Resident Technical Officer shall issue sketches or directions as and when necessary. All site memos shall be copied to the Employer.
• To ensure that the Main contractor comply with the Ministry of Manpower’s guidelines and recommendations for construction safety and the owner’s in-house safety management system.
• To attend site, progress, variation and coordination meetings and to keep proper minutes of these meetings.
• To follow up and report to relevant Employer within three (3) days for site issues raised during the meetings.
• To manage the team of supervisors on site to ensure that all site activities comply with the regulations and clients’ requirements and supervisors’ overtime claims.
• To ensure that all reinforcement, formwork, penetrations, etc. are finally checked prior to concreting. All concrete pours during office hours and all critical pours even after office hours shall be supervised by you personally (i.e. standing supervision).
• To record collate and file all incoming and outgoing design, shop, construction and coordination drawings. All old construction drawings shall be stamped ‘superseded’ and no checking shall be carried out on the superseded drawings.
• To generate defects list, supervise and monitor progress of rectification works and ensure that all defects are rectified as per Employer’s advice.
• To advise the Employer on the percentage of works completed for the purpose of verifying progress payment valuation, and to check contractor’s claims and variation orders.
• To ensure that the contractors record accurately on drawings, the installation works on site. This is to ensure that the as-built drawings reflect accurately the work that has been done on site. Also to check against the Employer’s drawings and identify and highlight the changes of variation orders so that Employer can direct the contractor to finalise the as-built drawings and to maintain a set of updated drawings on site.
• To check on quality of materials delivered to site and report to Client, PM, SO, SOR and QP of any materials that are not conforming to the specification. And to verify reports and claims submitted by contractors and to certify and sign on Delivery Orders
• To submit daily reports and updates to HDB based on an approved format. This will include and not limited to daily noise meter readings, daily safety and manpower reports.

Qualification

• Diploma in Civil/Structural Engineering or an equivalent certificate from a recognized institution/university or acceptable to the Commissioner of Building Control.
• Registered RTO (with BCA / IES / ACES) with Min. 5 years of RTO experience, institutional Project working experience preferred
• Good understanding in construction drawings and specification for Structural and / or Architectural works
  Familiar with Singapore Building Control Act and Construction Regulations.
• Good knowledge or experience in several aspects of construction activities
• Experienced in Coordinating Architectural / Structural works with project team