Job Description & Requirements

· Management of feedback from multiple channels

· Coordinating relevant follow-up actions with multiple parties required to address the feedback.

· Verifying work done as part of the follow-up actions.

· Conducting onsite surveillance to verify the feedback received and for enforcement purposes.

· Conducting onsite surveys.

· Conducting face-to-face engagements with feedback providers (FPs), public and pet owners on site

· Taking necessary actions to address and resolve the feedback, including consulting supervisors/team members and other agencies.

Monday to friday : 8.30 AM to 6.00 PM

Requirement :

· Diploma in any fields.

· Possess good writing, interpersonal and communication skills.

· Patient, attentive, approachable and customer-oriented.

· Willing to work in an outdoor environment.

· Team player with initiative, drive and good interpersonal/communication skills and able to work independently.

Responsibilities

• Oversee and lead the Safety team in the implementation of Company’s safety systems at sites
• Inspect and examine the workplace to ensure workplace safety compliance
• Identify safety, environmental health non-compliance and recommend measures to rectify
• Liaise with authorities and clients on matters pertaining to environmental, workplace safety issues
• Liaise closely with site operations staff and Project Managers on all safety and health issues .
• Conduct & organize internal / external WSH trainings for staffs.
• Conduct incident investigations & propose corrective actions.
• Conduct regular inspection and audits on the safety provisions.
• Conduct, review & submit Risk Assessments.
• Prepare safe work procedures for site activities.

Requirements

• Specialist Diploma in WSH
• Minimum 2 years relevant working experience in construction industry
• Possess a valid registration with MOM

Working Location: Bukit Batok

Rotating Shift: Either 6.30 am to 4.15 pm or 8.45 am to 6.30 pm

Job Responsibilities

• Performing access control to ensure that only authorized visitors (eg. Parents) and staff are allowed entry into school compound.
• Ensuring proper records in both Visitor’s and Contractor’s Log (eg. Temperature checks, company’s name, contact information).
• Conduct regular patrolling around the school compound to ensure that the school is adequately secured and protected at all times
• Ensure vehicular traffic is managed professionally.
• Conduct security monitoring with use of surveillance systems, detect and report security breaches
• Administer access control and alarm monitoring systems to manage access into sensitive and restricted areas (if any)
• Respond to security incident and emergencies and report to Operation Manager as and when necessary
• Ensure that surveillance systems are in good working condition and to report any fault for immediate rectification.
• Provide support to the school’s activities or events as and when needed.

Job Specifications

• A valid PLRD license issued by the Singapore Police Force.
• At least 2 year of relevant working experience
• Preferably with traffic control experience
• Knowledge in operating fire and alarm control CCTV panels and recordings
• Possess good communication and interpersonal skills

Interested Candidate, please click on Apply Now!

Job Description & Requirements

· Work in a team to manage the day-to-day estate operational matters in the Division

· Report to Property Manager of the division

· Involve in the inspection of horticultural works, conservancy cleaning, upgrading building projects, building maintenance issues and all other estate maintenance related works

· Manage and maintain residential and commercial properties in the division

· Liaise with and supervise contractors

· Attend and follow up on feedback from residents

· Carry out enforcement actions related to common property and open space by laws

· Prepare and maintain proper admin and paper documentation

. Any other related duties as instructed by the Property Manager

Working hours: Rotating Shift/ 6 days work week

Location: Airport

Job Description

• responsible for providing security services at the airport and key installation areas, such as safeguarding and protection of assets.
• Perform CCTV and Control Room monitoring duties.
• Undertake screening of baggage and personnel.
• Perform X-ray screening and access controls.
• Perform guarding and patrolling of installations.

Job Requirement:

• Valid PLRD Security license (Must be licensed as a Security Officer (SO)
• Proficient to communicate in English
• Normal colour vision
• Able to take on assignments at various locations based on Company's discretion

Compensation:

• sign-up bonus of $5000
• annual wage supplement (AWS)
• allowances*
• overtime

Our esteemed client, an established MNC, is searching for a Finance Officer:

Job Responsibilities:

• Maintain an up-to-date billing system and generate accurate invoices in a timely manner.
• Ensure invoices are sent to customers promptly.
• Follow up on payments to ensure timely collection and proper allocation.
• Perform account reconciliations.
• Conduct billing, collection, and reporting activities within specified deadlines.
• Monitor customer accounts for non-payments, delayed payments, or irregularities, and take appropriate actions.
• Maintain accurate and updated customer records in the database.
• Reconcile accounts and resolve payment discrepancies.
• Follow established procedures for processing receipts and cash handling.
• Process payments and prepare bank deposits efficiently.
• Investigate and resolve customer queries in a professional manner.
• Address inquiries from customers and relevant stakeholders promptly.
• Undertake other duties or projects as assigned by the immediate supervisor.

Job Requirements:

• Minimum of O-Level qualification or a certificate in accounting or bookkeeping.
• 1-3 years of experience in accounts receivable and general accounting.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Knowledge of relevant ERP systems (e.g., Esker, Microsoft Dynamics 365).
• Familiarity with regulatory standards and compliance requirements in accounting.

Additional Information:

• Salary: Up to SGD 3,000 + AWS +VB (1-2 Months)
• Working Location: Tuas Cresent
• Working Hours: Monday to Friday, 8:30am - 05:30pm

kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Are you passionate about connecting talent with opportunity? Join us in shaping the future of the financial services industry!

About Us:
The hiring company is a leading player in the financial services sector, committed to empowering individuals and fostering growth. As a Recruitment Officer, you will play a pivotal role in identifying and attracting top talent to join our dynamic team of professionals.

What You’ll Do:

• Talent Sourcing & Acquisition: Identify, engage, and recruit high-potential candidates for various roles in the financial services sector
• Candidate Assessment: Conduct interviews, evaluate qualifications, and match candidates to the right opportunities
• Onboarding Support: Guide new hires through the onboarding process, ensuring a seamless transition into the company
• Strategic Collaboration: Partner with hiring managers to understand workforce needs and craft innovative recruitment strategies
• Brand Building: Represent the company at career fairs and networking events to enhance employer branding
• Data-Driven Insights: Maintain recruitment metrics to optimize hiring efficiency and effectiveness

What We’re Looking For:

• A diploma/degree in Business, Human Resources, or a related field
• Strong communication and interpersonal skills with a knack for building relationships
• A proactive and goal-oriented mindset with a passion for talent acquisition
• Prior experience in recruitment, particularly within the financial services industry, is a bonus
• A team player who thrives in a fast-paced and dynamic environment

What We Offer:

• Competitive compensation and performance incentives
• Professional growth opportunities and mentorship from industry leaders
• A collaborative and supportive work culture
• The chance to make a meaningful impact by shaping the careers of future professionals

Ready to Make a Difference?
If you’re excited about the opportunity to contribute to the growth of a leading financial services company, we’d love to hear from you!

Apply now and join us in creating a brighter future—one hire at a time.

EA Reg. Number: R21100629

EA License Number: 22C1278

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

Responsibilities:

· Updating and reconciliation of receipts from insurance companies, private and corporate customers, inter-companies, Lazada/Shopee accounts etc. against bank statement;

· Clearing of Statement of Recovery Accounts (SORA) for accident repairs;

· Reconciliation of incidental costs against contractors’ high liabilities,

· Check and follow up invoices not release to accounting;

· Credit evaluation, credit limit overview and release of sales order for credit control;

· Generation of reports such as debtors ageing summary, statement of accounts to customers etc.;

· Preparation of audit schedules;

· Month end check on bank statement to ensure all receipts are taken up;

· Preparation of AR related journals;

· Preparation of AR related management meeting;

· Preparation of bank-in slips for cheques received;

· Other ad-hoc functions.

Requirements:

· Diploma in Accounting or equivalent

· At least with 2 years of relevant working experience

· Proficiency in MS Office applications (Excel/Word/Powerpoint)

· Knowledge and experience in SAP accounting system would be an advantage

· Meticulous with strong analytical and problem solving skills

· Good team player and enjoy working in a fast paced environment

· Good interpersonal and communication skills

Job Responsibilities:

1. Responsible for the drafting, review and filing of various contracts to ensure the accuracy and compliance of contract contents.
2. Write high-quality project promotion copy, assist in marketing activities, and enhance brand awareness and influence.
3. Collect customer project information, ensure the information is complete and accurate, and submit the required information in a timely manner.
4. Support sales managers to complete project-related work, prepare required information and documents, and improve work efficiency.
5. Regularly follow up on customer project progress, maintain customer relationships, improve customer satisfaction, and ensure the quality of after-sales service.



Job requirements:

1. College degree or above, related majors are preferred.
2. At least 1 year of relevant work experience. Applicants with business assistant or copywriting experience are preferred.
3. Be humble and polite, have strong affinity, and have good interpersonal communication skills and teamwork spirit.
4. Have good communication and writing skills in Chinese and English, and be able to handle bilingual documents.

HR tasks

To handle full spectrum of HR work

MOM WP/SP/EP application

PR application

Payroll computation

Experience in HR is a must, experience in F&B industry is preferred

Admin tasks

Opening of tax and secretarial files

Photocopying of documents

Printing of reports

Filing of documents

Answering and directing phone calls

Mailing of invoices

Opening of letter box

In charge of photocopier machine and contact xerox if any issues with machine

Managing office supplies and inventory, including stationery

Sorting of documents

Open letters for clients

Handling and distributing incoming and outgoing mail, packages, and deliveries

Maintaining and updating records, databases, and files

Providing administrative support to other team members or departments

Overall, the admin's job is to provide essential administrative support to ensure smooth and efficient day-to-day operations of the organization or department.

Salary depends on experience and skills

Job Description:

• Responsible for all safety aspects of the construction site
• Prepare and conduct safety inspection
• Ensure all safety policies, procedures and regulations compliance with MOM Workplace Safety and Health Act
• Manage and lead WSH Coordinators
• Prepare safety reports and conduct internal safety related training
• Assisting company safety related certifications and awareness
• Other adhoc duties assigned from time to time

Job Requirements

• Registered WSHO with MOM
• Minimum Diploma in Workplace Safety And Health/ Occupational Health and Safety.
• Relevant working experience in construction industry will be advantageous

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Key Roles and Responsibilities

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possess own vehicle
• Singapore Citizens are preferred
• Location is at Shan Road
• 5.5 work day

Job Summary

Assist Unit Leader, Residential Care (RC) in the operations of the Home to ensure that all the residents are provided with quality care and protection.

Provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit (approx. 10 to 15 residents) in Melrose Home.

Duties and Responsibilities

Home Management

• Programme Development:

To support and support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit.

Resident Management:

• Supervision of Residents’ Physical Needs - To ensure residents received adequate food nourishment and support them in doing their laundry.

Supervision of Residents’ Psychosocial Needs

• To provide supervision and care to the residents. The GO is to actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who for any reason do not readily “fit in” to the social group.
• To guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles.
• To support the residents’ adherence to the Unit’s behaviour management system. This system gives clarity to the rules and requirements of the Home and sets clear expectations on how residents should relate to one another.
• To manage residents’ behavioural issues using a trauma-informed approach.
• To provide guidance for residents in supporting their growth and development and motivate/mentor the residents.
• To provide support for the positive social and emotional development of the residents.

Health and Hygiene

• To ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory.
• To educate and reinforce acceptable personal hygiene standards to youth and children.
• To oversee the medical and health needs of the residents in the unit.

Academic and Cognitive Needs

• To oversee the academic needs of the residents in the unit.

Crisis Management

• To provide on-site incident or crisis management when necessary

Supervision Outside of Melrose Home

• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.

Integrated Care Plans

• In consultation with the Caseworker, to support the Residents’ integrated care plans through the programmes delivered in the unit or through day to day tasks/activities

Undertake any other duties directed by Unit Leader and / or Manager, RC

Note: The residential home setting is a 24/7 facility. Guidance Officers are rostered to work shifts (sometimes 7am to 4pm, mostly 1pm to 10pm; 5 days a week with 2 rotational off days).

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organizational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/departments as the need arises.

- Willing to work in SHN environment during COVID-19.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

At One World International School, our mission is to develop inquiring, compassionate, reflective lifelong learners who respect all cultures and care for our world. Our vision is that we aspire to be leaders in providing world-class quality and affordable education to all students with an emphasis on values, collaboration, creativity and service to others.

OWIS is looking at appointing a Parent Liaison Officer / Global Care Officer who will be working closely with the Admissions team. The Parent Liaison Officer / Global Care Officer plays a pivotal role in supporting the admissions and sales teams by efficiently managing administrative processes, providing accurate information to prospective families, and delivering superior multilingual customer service to ensure smooth enrollment processes and drive success.

Key Responsibilities

1. Administrative Support

• Prepare, organize, and manage enrollment-related documentation, such as forms and contracts.
• Maintain and regularly update prospective and current student records in databases (e.g., CRM systems).
• Monitor and follow up on inquiries promptly and professionally.
• Conducting School tours

2. Customer Engagement

• Serve as the main contact for inquiries, addressing questions from parents and agents in multiple languages whenever possible.
• Coordinate and schedule school tours, meetings, and interviews for prospective families.
• Provide accurate and comprehensive details about the school’s programs, facilities, and admissions processes.

3. Collaboration with Admissions and Sales Teams

• Assist in creating reports, presentations, and data insights for the admissions team.
• Support the design and distribution of promotional and marketing materials.
• Actively participate in open houses, webinars, and recruitment campaigns.

4. Communication and Coordination

• Liaise with internal departments, such as academics and finance, to facilitate smooth admissions.
• Collaborate with external agents and stakeholders to ensure seamless student onboarding.

5. Performance Tracking

• Monitor KPIs related to admissions and enrollment goals.
• Analyze enrollment trends and provide actionable recommendations for improvement.

Qualifications

• Diploma or degree in business administration, marketing, or a related discipline.
• Prior experience in sales, customer service, or administrative roles; experience in the education sector is preferred.
• Multilingual abilities (preferred) to support a diverse parent, client and student population.
• Proficiency in CRM tools, Microsoft Office Suite, and digital communication platforms.

Skills and Competencies

• Strong verbal and written communication skills, including the ability to communicate in multiple languages.
• Exceptional organizational and multitasking abilities.
• A customer-focused mindset with a talent for building positive relationships.
• Analytical thinking for tracking data and generating insights.
• Team player with effective collaboration skills.

Performance Goals

• Ensure timely and professional responses to inquiries, supporting high levels of customer satisfaction.
• Meet deadlines for administrative tasks and reporting.
• Contribute to enrollment targets through effective support and engagement.

Location: Nanyang Campus

Job Description:

• Handle phone calls, answer general enquiries.
• Greet, check in and announce customers’ arrival.
• Managing the Sales Executive turn system.
• Ensuring showroom is tidy and orderly.
• Ensuring display cars (interior and exterior) are in good condition.
• Provide refreshments to customers.
• General adhoc admin duties that may be assigned from time to time.

Job Requirements:

• Min GCE N/O Level
• Prior experience as a receptionist or customer service officer
• Customer oriented with high level of service attitude.
• Good communication and social skills
• Have basic MS Office and data entry skills.

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Benefits:
-Variable Bonus

Salary Package:
Basic Salary: $2200 - $3000

Working Location: Alexandra

Working Days: 5 days per week

Working Hours: Rostered Schedule by Management

Mon to Sat: 0830hrs to 1730hrs | 0830hrs to 1830hrs | 0900hrs to 1800hrs | 0900hrs to

1900hrs|1000hrs to 2000hrs

Sun or PH: 0930hrs to 1730hrs | 0930hrs to 1830hrs | 1000hrs to 1800hrs |1000hrs to

1700hrs | 1100hrs to 1900hrs

Responsibilities:

• Handle phone calls, answer general enquiries.

• Greet, check in and announce customers’ arrival.

• Managing the Sales Executive turn system.

• Ensuring showroom is tidy and orderly.

• Ensuring display cars (interior and exterior) are in good condition.

• Provide refreshments to customers.

• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Experienced as Receptionist or customer service ground job.

• Customer oriented with high level of service attitude.

• Good communication and social skills

• Hardworking, extrovert, people focused and enthusiastic.

• Have basic MS Office and data entry skills.

• Able to commit on weekends and Public Holidays.

• Willing to work in out of office locations when requested.

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.


EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/Tourism Services or equivalent