Job description:

• Supporting the recruitment administrative duties such as creating and updating job postings on job boards, career page and other media, screening candidates and interview coordination.
• Provide administrative support such as data-entry, documentation, printing and filing
• Training and course arrangement

- High incentives per successful placement (subject to terms and conditions)

Charmaine Soh | R24122333

• Long term stability
• Good Career Progression
• Offers Grab Pool transportation
• 5.5 days work week (Mon to Fri (9am to 6pm) & Sat (9am to 1pm))
• Total 44 hours per week

Qualifications:

• Diploma/degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid WSHO certification recognized by MOM
• Min 3 years of experience as a Safety Officer in the construction industry
• Ability to work outdoors in varying weather conditions.

Job Description:

This is a full role for an Safety Officer located in Seletar North Link. Our client dormitories services. You will take the responsibilities conducting site inspections and periodic safety audits to ensure compliance with Workplace Safety and Health (WSH) regulations, while proactively identifying and mitigating risks through thorough assessments and regular monitoring. Key responsibilities include organizing and delivering safety training sessions, such as toolbox meetings and emergency response drills, to ensure personnel are well-versed in safety protocols and the correct use of personal protective equipment (PPE). The Safety Officer will investigate accidents and near-misses, recommend preventive measures, and prepare detailed incident reports for management and authorities. Additionally, they will implement and enforce safety protocols, ensuring these are updated in line with regulatory and policy changes, and liaise with bodies like the Ministry of Manpower to maintain compliance. The role also involves developing emergency response plans, maintaining accurate safety documentation, and fostering clear communication between management and workers to cultivate a strong safety culture.

Pay: Up to $2000 + $120 Transport Allowance + $66 (Flexible Benefit Allowance) + eMedical Card (cover spouse + children under 18) + AWS + 2.0 VB (Average payout for last 2 years)

Location: Islandwide, candidate will be placed under relief pool and will be required to roster at far end location if necessary

Working hours: Shift work depends on roster and location allocated, required to work on weekends

• There will be split shifts roster (3.15 hours break time)
• Earliest start at 7.45am, latest shift end at 11pm
• Work 4 days rest 1 day, work 4 days rest 2 days, work 3 days rest 1 days and so on

Responsibilities

• Sale of CEPAS cards and allied products at ticket or concession card replacement offices located at various MRT stations or bus interchanges
• Assisting in top up, card refunds or card claims
• Assist with dispatch duties to the different stations when required

Requirements:

• Minimum GCE ‘N’ or ‘O’ Level
• Customer service mindset
• Good communication skills and pleasant disposition
• Must be comfortable with handling large amount of cash
• Willing to work rotating shifts, weekends and Public Holidays
• Mandarin speaking preferred

EA Personnel Name: Chong Yeoh Choo

EA Personnel No: R1437462

EA License No: 21C0845

Job Summary

You will report to the Head of Department (HOD) and Community Programmes department to support overall adminstrative duties of the special project activities and assist with the management of programmes and services under Community Programmes.

Job Description

• Assist with the management and operations of Community programmes and services including the handling of external partners working with SATA CommHealth.
• Support the administrative functions of the various service initiatives including training, feedback management, service recognition and new projects
• Provide adminstrative support to Community Department (e.g. arrange for site visits for programms, strategic planning of programmes, carry out an efficient filling system and backing up for all programmes).
• Assist with the review of SOPs on an annual basis with proper documentation and enhance Community programmes and services
• Attend to all audits in an organized and systematic manner for funded programmes
• Handle Community Departments' purchases, work and manpower requisitions.
• Liaise with external stakeholders (eg. vendors) for quotation and arrange Preventive Maintenance on yearly basis
• Willing to conduct on-site visits to various sites where programmes are being conducted including adhoc Saturdays or weekends.
• Undertake any other appropriate duties when required by Community Department.

Job Requirements

• ITE Certification/Higher NITEC/A levels /O levels/Diploma in Business Adminstration.
• At least 2 years of experience in a call centre environment or customer service role
• Excellent interpersonal, organizational, and communication skills.
• Meticulous and detail-oriented.
• A good team player who is able to work independently.
• Flexibility to support the department as and when required.
• Required to travel between Chai Chee and Woodlands depending on Operational needs

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Responsibilities:

• Deliver quality customer service and frontline assistance by sharing useful and correct information and advice to stakeholders such as callers, walk-in residents, contractors, etc., to create a positive and satisfying customer experience.
• Handle outbound calls and respond to inbound call enquiries in a polite, timely and accurate manner.
• Manage feedback, complaints and services requested by the residents professionally and liaise with the relevant departments to follow-up on outstanding matters. Escalate the incident to your superior if there is no resolution.
• Attend to all correspondences on the usage or booking of common properties including all recreational facilities, on behalf of the organization following company policies and procedures. Tracking and ensure payment for booking of facilities. Follow-up on deposit refund.
• Assist and work closely with the Property team in tracking the daily, weekly, and monthly maintenance and bulk refuse schedule, improvement and upgrading works timeline, deployment, resources arrangement and IEMS cases (where applicable).
• Booking of bulky removal appointment and making any related changes.

Requirements:

• Minimum GCE N/O/ NITEC/ higher NITEC or equivalent qualifications.
• At least 1-year of relevant customer service experience in similar roles.

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)

R1983591

• Plan meetings, set agenda, book spaces.
• Take notes, track actions, ensure completion.
• Manage shared documents, update as needed.
• Assist with vendors, support team tasks.
• Organize events, handle invites, track feedback.

Requirements:

• Minimum Dip/Deg holder with at least 2-3 years of relevant event admin working experience.
• Prior working experience in education industry will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Services required are set out as follows:

1) Cleaning and tidying of college areas:

- General Office

- HOD Room

- Staff Room

- Meeting Rooms

- Staff Pantries

- Lift Lobby and

- Toilets

2) Hostel:

- To escort contractor (ad-hoc or term) to respective locations for

repair and maintenance

- To check for any common area defects

- To carry out gardening works, Eg. water potted plants

- To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in

- To carry out cleaning works for common area, Eg. wet area, lift

lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc

- - To store keep the luggage room, such as bed linens, tools and

spare parts for ad-hoc repairs

- General maintenance such as changing of filter for air purifier,

maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

• Prepare financial reports: monthly, quarterly, yearly.
• Coordinate budgets, forecasts, and consolidate data.
• Analyze KPIs, expenses, and performance variances.
• Monitor cashflow and create treasury reports.
• Support treasury tasks and special projects.

Requirements:

• Minimium Dip/Deg in Accountancy with at least 4 years of relevant working experience.
• Proficient in financial reporting and analysis.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Highlights

• Working hours: 44hrs a week
• Changi & Punggol
• Basic + AWS + PB
• Workplace Safety and Health Officer (WSHO)
• Construction
• Liaising with Chinese parties

Key Responsibilities:

• Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.
• Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.
• Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).
• Incident Management: Investigate accidents and near-misses to determine causes, recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.
• Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM), to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.
• Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.
• Documentation and Reporting: Maintain accurate records of safety inspections, safety training sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.
• Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Qualifications:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.
• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.
• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.
• Excellent knowledge of construction site safety practices and legal requirements.
• Strong communication, interpersonal, analytical, and problem-solving skills.
• Proficient in report writing and record-keeping.
• Ability to work outdoors in varying weather conditions.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui (Jacinda)
EA Personnel Reg No: R22106242

We are looking for a passionate and professional Assistant Officer to join our Customer Care team to help us with handling enquiries and account related request received from all touch points.

Based in Singapore and reporting to the Manager, the incumbent will have the day-to-day responsibility of responding to enquiries and requests within set service standards through all touchpoints.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer enquiry or feedback and incident management, we want to talk to you.

What You'll Do

• You will need to handle enquiries and account related request received from all touch points (calls, email and walk in).
• You will need to respond to enquiries and requests within set service standards through calls and email replies.
• You will need to contact customer whose application/ account status are flagged during KYC screening to advise on follow up actions.
• You will need to EKYC Maker role and assist with mentoring/training new staff.
• You will need to attend to and provide first level review for customer feedback and account related disputes.
• You will need to escalate unresolved customer feedback and account related disputes for further review/ investigation and provide operational support throughout.
• You will need to assist to update daily reports on contact trends and service performance indicators.

Who You Are

• You will need a Diploma/GCE A Level certification.
• You will need at least 2 years working experience in direct customer servicing, preferably in contact centre environment.
• You should have good customer service skills.
• You should have a good command of English and Chinese, preferably both oral and written, in order to liaise with Chinese speaking customers.
• You should be a strong team player with good interpersonal skills.
• You should be proficient in MS Office.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

• Permanent full-time role
• Basic $2650 to $3500 + Allowances + JOINING BONUS
• No bond
• Training Provided
• East (Company Transport Provided)

Job Description:

• Responding to incidents and managing security and safety systems.
• Preventing unauthorized entry into premises.
• Monitoring CCTV for suspicious activity.
• Conducting patrols and clocking duties.
• Performing access control duties.

Requirements:

• Able to commit 12 hours duty (Permanent day and/or night shift available)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12. Able to front Service Desk to stakeholders for clarification and enquiries.

Job Purpose

Perform fixed deposit maintenance (placement and released), current account maintenance, account opening, deposit-related transactions, loans operations, audit confirmations and other related account servicing and maintenance functions.

Job Responsibilities

• Check and prepare for next-level authorization relating to fixed deposits placement and maintenance.
• Check and prepare for next-level authorization of account operation-related transactions in accordance to internal procedures and external regulatory guidelines.
• Verify and update account maintenance functions like place/remove hold/no-debit on accounts, update address, etc.
• Assist in processing of loans operations, audit confirmation.
• Participate in systems enhancements, User Acceptance Testings and projects as assigned
• Any other tasks as may be assigned from time to time.
• Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements

• Minimum “A” levels or diploma holder.
• 2-3 years banking experience with knowledge in account opening and KYC procedure is preferred.
• Basic knowledge in account operations and KYC procedures.

Job Responsibilities

• Report directly to the Project Manager and Senior Site Admin.
• Attend and handle request and feedback from the public.
• Maintain documentation record of all requests or complaints from residents.
• Attend to walk-in owners to answer any general query.
• Arrange for inspection and appointments.
• Update of weekly report.
• Tabulate monthly report for submission to HDB.
• Perform administrative duties and maintain project files.

Requirements

• Candidates must possess at least GCE O Level.
• At least 2 years of working experience in related field is required for this position.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Customer Care Officer (Order processing) - Training provided

• Permanent role
• Work location: Toa Payoh

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Diploma in Business Administration or equivalent.
• Experience in Sales Operations or Customer Services preferred
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus