1. IT Technical Responsibilities

1. Maintenance, administration and monitoring of Servers
2. Perform Server administration and management of windows servers, VMWare, AD Domain services, AD Certificate services, DHCP, DNS, MS Exchange and Email filtering
3. User account creation and deletion for Windows, Emails, BT, VPN, Messenger and door access
4. Maintenance/ Administration of Network Infrastructure
5. Maintain and update firewall settings
6. Monitor and maintain computer systems and networks, routers, switches, voice circuits, leased lines, telephone lines, etc for the smooth operations of the Company
7. Assist IT Manager in implementing information and cyber security and control structures
8. Handle system backup, storage management and system recovery.
9. Conduct servers backup (daily/weekly/monthly backup)
10. Handle renewal of maintenance services for IT equipment/ software licenses
11. Perform tests and evaluations on new software and hardware
12. Liaise with vendors for IT equipment purchase and technical support
13. Liaise with vendors for new voice circuits, leased lines, data subscriptions, etc
14. Check invoices from vendors & perform cost allocation (Voice circuits & data subscription) for Finance
15. Provide desktop support duties
16. Workstation and trading phone setup for new users
17. Install and configure computer hardware, software, systems networks, printers and scanners, etc.
18. Provide technical support for User Desktops, BT Trading system, voice circuits, etc across the company (in person or over phone)
19. Support of desktop applications like Bloomberg and Refinitiv related applications
20. Troubleshoot hardware and software issues
21. Rollout Windows updates and patches
22. Regular checks for PC and Server OS patches and updates

2. Others

1. Assist in office renovation
2. Shifting of User positions or desk positions
3. Perform duties of an SMO – Safe Management Officer (acting as a back-up for the main SMO)
4. Any adhoc assignments by Management

Requirements:

- Minimum Diploma in Information Technology related field

- Minimum 1 year of experience

- Experience in firewalls, routers and switches configurations

- Experience in MS Active Directory Account, MS Exchange, VMWare and Linux administration

- Meticulous, resourceful, independent, good interpersonal skills and sense of responsibility

- Possess MCSA, MCP, CCNA knowledge and working experience in financial sector will be added advantage

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Responsibilities:

• General administration and coordination of all building trade, site staff relating to rostering of duties.
• Coordination of building and M&E equipment maintenance program.
• Liaison with government authorities/statutory boards, architects, engineers and other divisions on matters relating to management and maintenance of buildings.
• Preparation of estimates for repair works, work specifications, invitation for quotations, recommendations of the award, supervision of completed works including drafting of contract documents.
• Regularly review contract specifications such as those of cleaning, security, landscaping etc. and make recommendations for upgrading.
• Conduct regular inspections of all common areas, equipment, public walkways, external facade etc.
• Frequent check and act against the encroachment of common properties.
• Create and maintain good rapport with tenants/occupiers and attend to their feedbacks and enquiries.
• Prepare minutes of meetings and attend to emergency situations in Building.
• Any other duties assigned from time to time.

Requirements:

• Minimum O levels with at least 2 years of experience in Building / Facilities / Property Management.
• Fresh graduate with Nitec / Diploma in Building / Facilities / Property Management / Engineering and other relevant courses are welcomed to apply
• Good verbal and written communication skills to front and liaise with all levels of landlords / tenants
• Good interpersonal skills to build good relationships with stakeholders and clients
• Positive learning attitude, meticulous and a good team player
• Proficient in computers and Microsoft Office
• Open to work 5.5 day

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

1. JOB DESCRIPTION

Job Title

Guest Relations Executive

Job Description & Requirements

Job Summary

Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

Duties and Responsibilities

• Performs check-ins and check-outs.
• Ensure all reservations are entered in timely and accurate manner.
• Handles guests enquires and complaints.
• Attend to customer's need and ensure customer satisfaction.
• Follow up on email enquiries.
• To work closely with Housekeeping and Maintenance Department
• To carry out our duties and responsibilities assigned.
• This role will report to the Hotel Manager.

Job Requirements :

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
• 1 year work experience required.
• Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Senior Technical Officer to join our Beach Club team!

As the Senior Technical Officer we rely on you to:

• Maintain electrical and mechanical plant & equipment of the attractions
• Assist in assigned work requests within the attractions
• Highlight technical issues that require attention
• Support Director of Engineering in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Grab this chance to work at Changi Airport!

Position Summary:

Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service.

Requirements:

• Service-oriented & excellent grooming with pleasant disposition

• Proactive and approachable character

• Able to start work immediately

About the role:

Are you passionate about creating exceptional customer experiences? Do you thrive in a fast-paced environment where your problem-solving skills and communication abilities can shine? We’re looking for a Customer Sucess Officer to join our team and serve as the frontline ambassador for our company.

You will be responsible for handling Motorist’s users’ enquiries, comments and feedback posted on various communication channels, and engaging users in an interactive manner. If you’re a proactive and empathetic professional with a commitment to excellence, we’d love to hear from you!

What you'll be responsible for:

Customer Engagement -

• Manage customer enquiries across multiple channels, including concierge chat, WhatsApp, phone calls, and email.
• Promote the Motorist App and its features through the channels mentioned above.
• Review and respond to testimonials and reviews professionally, addressing issues to enhance customer satisfaction.
• Oversee and engage in car group chats within the Motorist App.
• Effectively resolve complaints and negative feedback in a timely manner.
• Build and maintain strong relationships with app users through WhatsApp and other communication channels.
• Address customer feedback and comments posted across various platforms.
• Ensure high levels of user and customer satisfaction.

Guest Reception -

• Greet and welcome visitors, clients, and employees with professionalism and warmth.
• Answer incoming calls, direct them to the appropriate person or department, and handle inquiries promptly and efficiently.
• Facilitate any campaign voucher collections.

Other Responsibilities -

• Record and manage meeting minutes during Head of Department meetings.
• Assisting with special projects and other ad-hoc tasks as required.

What we're looking for:

• At least GCE N/O Level and/or NITEC trained.
• More than 1 year of relevant experience in customer service.
• Tech Savvy and proficient in Google Workspace
• Excellent communication and negotiation skills
• Excellent interpersonal skills, and able to interact professionally with customers
• Excellent customer service and problem solving skills, including the ability to maintain composure under stress
• Independent and able to work with limited supervision, but a great team player
• Able to handle customer inquiries outside standard working hours as needed, to ensure seamless service delivery and address time-sensitive issues promptly.

Position: Purchasing Officer / Purchasing Coordinator

Working days: 5 days week

Location: near to Joo Koon MRT, 2 bus stops away

With In-house canteen

Key Responsibilities:

• Support HOD to conduct existing and potential suppliers cost evaluating activity, execute procurement strategies and sourcing activities / review and implement purchase protocol and requirement.

• establish rapport / strategic negotiation with suppliers to achieve competitive price, lead time and on time delivery / ensure supply assurance.

• Keep an up-to-date contract database as well as identifying and acting upon forthcoming renewals required

• Resolve Operating Purchasing material shortage escalation

• Update of Purchasing Record and Supplier Sourcing List / sufficient stationery supplies and etc

• Assign any other ad-hoc duties for follow-up when necessary.

Job Requirements:

• Good communication skills

• Resourceful, proactive and meticulous

• Good team player

• GCE'A' Level / Diploma / Degree in any field or with some relevant working experience

Responsibilities:

• To assist to liaise and co-ordinate with LTA, authorities, Consultants and stakeholders.
• To ensure risk assessment and safe working procedure are properly executed on site.
• To conduct daily health, safety and environmental inspections, prepare reports and follow up with Project Safety Team.
• Ensure compliance with environmental regulations, develop environmental control plan & liaise with NEA (such as report submission, etc.).
• Proper documentation of all EHS records, certificates, notice and official related EHS correspondence.

Requirement:

• At least 5 years relevant experience in construction for LTA projects.
• NEA registered ECO.
• Able to work independently with minimal supervision.
• Able to ensure compliance with the latest environmental regulations.

Job Description

• Provide HR administrative and corporate services
• In charge for the on boarding and off boarding of staffs
• Applications for various types of claim, grants, programmes and courses for employees
• Updating of employees' personal particulars
• Managing of employees' leave and claims
• Assist with promotion/demotion process and awards
• Conduct gift valuation and manage welfare grants for personnel
• Other ad-hoc duties assigned

* 8-10 Weeks of lead time before starting work - Pre-Employment Administration

Requirements

• Diploma in HR or relevant discipline or A-Level with minimally one year of experience
• Singaporeans only
• Proficient in Microsoft Office especially Excel

Other Information:

• Locations: Bukit Gombak, Hillview & Depot Road (Might have to rotate between 3 different locations)
• Salary: $2400 - $2800
• Performance Bonus
• 14 Days Annual Leave
• Duration: 4+5 Years contract (renewable )
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

We are seeking a dedicated and proactive Assistant Customer Service officer to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service officer in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• hotel managementDiploma .
• above 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. Current and/or last drawn salary
2. Expected monthly salary

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Job Responsibilities:

• Inspect and identify all possible forms of hazards in a work environment.
• Inspect work areas regularly to ensure compliance with workplace safety and health requirements.
• Check equipment to ensure it is in working condition and do not pose any environment health hazard to user or the workplace.
• Provide solutions to address any unsafe practices or act at workplace.
• Conduct risk assessments on work site.
• Prepare reports on workplace safety assessments.
• Take charge of all matters related to environmental health such as:

1. Disease-bearing insects and rodents

2. Proper disposal of construction waste

3. Noise, air and dust pollution

4. Earth littering

5. Siltation of drains

6. Food hygiene in workers canteens if any

7. Any other environmental health matters

• Report these conditions/ situations with recommendations on remedial measures to be taken to prevent recurrence

Requirement

• Diploma in any field.
• Registered Environmental Control Officer with NEA.
• At least 2 years of working experience.
• Preferably personnel specialized in Building Construction - Environmental/Health/Safety or equivalent.
• Candidate who possess high experience will be considered for senior role.

Job Description & Requirements

Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

Generate workflows automatically with a genAI assistant and get guidance when you are stuck

Eliminate repetitive and manual data manipulation with automated workflows

Access and blend data from any source, whether from your desktop or from any major database or data warehouse

Explore your data with interactive data views, choosing from dozens of charts

Collaborate on visual workflows, either privately with colleagues or with your wider organization

Save and reuse repeatable data processes, analytical models, or scripts across disciplines

Collaborate effortlessly between multiple users with version control

Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

Automate the delivery of insights to any number of stakeholders across the organization.

Scale to empower any number of users, running any number of workflows in a single environment

Empower self-sufficiency with data apps provided to any number of end users

Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

Proven experience with Knime or good Knowledge

Proficient in Knime modules.

Degree in business /Statistics.

Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Job Requirement

1. Minimum Bachelor degree with at least Six (6) years’ relevant field safety experience in
supervision of installation and maintenance of roadside and Civil and structural coordination with
government/utility agencies and other contractors.
2. Experience as a safety auditor/inspector in ensuring Environmental, Safety and Health practices
are complied with.
3. Strong analytical and problem-solving skills, resourceful and meticulous.
4. Highly motivated and pro-active with the ability to work both independently as well as in a team.
5. Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint for Windows.
6. Good verbal communication and writing skills in English.
7. Be expected to travel regularly between office and sites.
8. Prepared to work on site and perform night work based on project needs.

Job Description

1. Oversee the works on equipment structures, installations, deployments, facilities, and
equipment being deployed at sites.
2. Plan and work out the resource provision requirements, work, schedule, and Standard
Operating Procedures (SOP) for works at sites.
3. Review planned work schedule and method statements prior to commencement of site work
activities.
4. Ensure that works are carried out accordingly to design, meeting the safety, health,
environmental and comfort requirement for stakeholders.
5. Identify defects and damages at the site infrastructures, including equipment and facilities,
as well as theft, accidents, and incidents.
6. Carry out safety training to instil safety awareness. Ensure safety rules and regulations at
sites are adhered to by all site personnel.
7. Be part of Safety Committee and ensure compliance to safety, health and environmental
requirements including Authority Code of Practices (COP) and WSH, MOH & MOM
Guidelines.
8. Resolve any unexpected problems or difficulties that may arise at sites.
10. Prepare regular reports to update site progress, resource utilisation, requirements, past and
on-going activities, etc.

We are a fast growing organization and we are looking for Appointment Setting Officer to help to fix appointment with the clients. If you are looking for a part-time job you can contact us.

• Flexible timing
• Able to work independently
• Can work from home
• Nice work environment
• Training will be provided
• Basic pay plus incentives

We are looking for an HR Administrative Executive to help with various personnel-related tasks. You will help the HR department with tasks such as publishing job ads, maintaining the HR database, and processing employee requests.

Our HR administrative assistant role requires exceptional organizational skills as well as the capacity to handle sensitive material discreetly. If you are interested in HR policies and procedures and want to contribute to the establishment of a nurturing workplace, this is the opportunity for you.

Finally, you will get HR experience in a fast-paced setting by assisting with and improving all HR functions.

Responsibilites

• Handle work passes applications, renewals & etc matters.
• Maintain employee records (soft and hard copies).
• Update HR databases (e.g. new hires, separations & etc).
• Prepare paperwork for HR policies and procedures.
• Process employees’ requests and provide relevant information.
• Coordinate HR projects, meetings and training seminars.
• Collaborate with the various departments to post job ads on careers pages and process incoming resumes.
• Manage the department’s telephone center and address queries accordingly.
• Prepare reports and presentations for internal communications.
• Provide orientations for new employees by sharing onboarding packages and explaining company policies.
• Handle offboarding procedures for employees with exit interview & etc.

Requirements

• Minimum GCE "O" levels or related fields
• Minimum 1 year of relevant work experience
• Entry level candidates are welcome to apply
• Able to multitask and work well in a fast paced environment
• Possess good communication and interpersonal skills
• Able to work independently as well as a team player
• Possess a good mindset and attitude with a strong drive to learn

Office is located at Tuas Avenue 13.

Company provides transport pick up from Jurong East to office & vice versa at specific timing.

Only selected candidates will be notified.

BIENE Technologies Pte Ltd. is a growing ITES Outsourcing, GPS & Innovative project building company, and we need a chief technology officer (COO) to be the right hand of our thriving CEO. With your experience and talents, you’ll be able to lead our team of high-performing professionals to be efficient, productive, and effective. Our ideal candidate has extensive experience within the industry, perhaps having worked your way up through the ranks to your role as an executive. We believe this trajectory helps develop a unique mix of business and management expertise, plus proficiency with the practices, policies, and procedures of the IT industry. We have our eye out for a CTO with strong leadership skills and the ability to approach business from a creative point of view.

Objectives of this Role:

Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring needs.

Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning.

Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met.

Ensure effective recruiting, onboarding, professional development, performance management, and retention

Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary

Daily and Monthly Responsibilities:

Analyze internal operations and identify areas of process enhancement

Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO.

Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term.

Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability.

Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting.

Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Skills and Qualifications:

Bachelor’s degree in business administration, or related field

5+ years experience in executive leadership positions

Leadership skills, with steadfast resolve and personal integrity

Understanding of advanced business planning and regulatory issues

A solid grasp of data analysis and performance metrics

Be able to diagnose problems quickly and have foresight into potential issues

Excellent interpersonal and public speaking skills

Preferred Qualifications:

Fundraising experience

International business experience

~ Act as an effective board member

~ Adopt international hotel asset valuation & business acquisition models

~ Carry out finance philosophy and strategies

~ Develop and drive organisational vision, mission and values

~ Develop succession plans

~ Direct strategies and set targets

~ Grow strategic business partnerships

~ Interpret statutory financial statements for business leaders

~ Lead and account for innovation within the organisation

~ Lead and create strategic priorities, culture and governance

~ Lead change management

~ Lead succession planning, capability development and employee engagement

~ Monitor performance and create reward strategies for results

~ Provide leadership during crisis situations

~ Represent and promote the organisation

~ Spot and develop business opportunities

Proven experience as Chief Operating Office or relevant role:

Understanding of business functions such as HR, Finance, marketing etc.

Demonstrable competency in strategic planning and business development

Experience in fundraising will be a plus

Working knowledge of data analysis and performance/operation metrics

Working knowledge of IT/Business infrastructure and MS Office

Outstanding organizational and leadership abilities

Excellent interpersonal and public speaking skills

Aptitude in decision-making and problem-solving

Responsibilities

• Plan, develop, and implement library policies and Standard Operating Procedures ("SOPs") for library operation and management
• Provide the relevant management reports on library usage or transaction statistics, such as loan of materials, reference enquiries and etc., in accordance with the Authority’s requirements as to the frequency and schedule of report submission.
• Manage the Library Management System (“LMS”), i.e. circulation, cataloguing, acquisition and access to online catalogue. To maintain accuracy of data in LMS and to monitor the movements of library items.
• Perform library counter duties and manage the library loan services.
• Manage the inter-library loans and document delivery
• Liaise with relevant Divisions on facilities management, IT and security matters.

Requirements

• A Diploma (preferably from a local polytechnic) with at least three (3) years of relevant working experience.
• Experience in a law library is preferred.

Join us as Chief Risk & Compliance Officer at AIA Investment Management!

This position is accountable for all aspects of financial, investment and operational risk management across the company, facilitates senior management’s understanding of the various types of risks and their inter-relationships; develops and manages the risk management system; seeks information and explanations from senior management; and participates in key decision-making processes as a member of the AIAIM Executive Committee (Exco).

The incumbent will operate as the main point of contact between the Group and the Asset Management company for all risk and compliance related topics.

The Chief Risk & Compliance Officer is responsible for leading the risk and compliance function at AIAIM and overseeing the compliance and risk program under the Governance Framework of AIAIM.

The incumbent will ensure that appropriate second line support is provided to the first line to properly implement the controls (i) embedded within the local policies and procedures as envisaged under the Governance Framework of AIAIM and (ii) reasonably designated to enable AIAIM to demonstrate proper risk governance and controls with the industry best standards and applicable local regulatory requirements.

The incumbent will actively participate in the end-to-end asset management business, including but not limited to investment due diligence process, on-going performance management and valuation methodology and assumptions particularly for private assets. The incumbent will provide constructive challenge to the investment team and implement world-class business practices.

Key Responsibilities

• Advise the Board and the Chief Executive Officer on current and emerging risks to the organization and its business plan.
• Provide guidance and assurance to the ExCo as to the effectiveness of internal control and risk management processes and infrastructure.
• Develop and maintain appropriate risk management and control systems across the company with reference to relevant best practice, legal and regulatory standards.
• Chair the newly constituted Risk Committee, working closely with the Investment & Portfolio Risk Oversight and Business Risk Oversight Committees
• Conduct regular risk assessments on financial, investment and operational risks.
• Support the core business service and continuity strategy, seeking continuous improvements in efficiency, service, and quality.
• Ensure that all staff have development plans with the aim of raising personal capability.

Lead the Compliance and Risk Function – Lead a strong compliance & risk function encompassing the following:

• The provision of compliance and risk support to the Company in line with MAS’ guidelines. In particular, the incumbent shall oversee monitoring and assurance activities including reviewing the actions taken by individuals and/or governing bodies and providing information reporting (both standardized and ad hoc) to any other individual or governing body.The role includes: (a) facilitating senior management’s understanding of the various types of risks and the corresponding inter-relationships; (b) developing, with support from senior management, and managing the risk management system within the Company’s governance framework; (c) seeking information and explanations from senior management; and (d) participating in key decision-making processes as part of the AIAIM Executive Committee.
  The incumbent shall have: (a) direct access to the Board and full access to all employees and Company information necessary to fulfil his or her responsibilities; and (b) a management reporting line to the AIA Group Chief Risk Officer (or his/her designate).
  
• Implementation and administration of a robust risk monitoring program to ensure that all local monitoring activities are properly identified, documented, and performed under a risk-based approach with the monitoring results timely reported in accordance with the relevant local policies and procedures established under AIAIM’s Governance Framework including applicable local regulatory requirements.
• Offer risk management advice to the first line to support the first line to make informed decisions and to anticipate, assess, control, and mitigate risks to which the business is exposed.
• Provide constructive feedback in relation to Investment, Operational, and emerging risk to AIAIM’s Executive Committee and Board to further enable AIAIM to take appropriate follow-up actions in a timely manner.

Oversee Ongoing Investment and Operational Risk Oversight –

• Provide feedback and, where appropriate, acknowledgements to the first line responsible for setting up the corresponding automated controls before such controls are implemented in the production environment.
• Provide feedback and advice to the first line on the due diligence processes and on-going monitoring on investment of private/illiquid assets, trading counterparties, services providers (e.g. custodians, brokers, valuation agents etc.), as well as external fund managers.

Perform Second Line Oversight of Errors & Breaches – Perform second line oversight of the handling and reporting of errors and breaches and coordinate with local regulator(s) in a timely and appropriate manner as and when required while covering the following duties:

• Provide second line feedback on potential risk implications arising from breaches and errors (if any) as well as on the corresponding preventative measures in accordance with the local policies and procedures established under the IGF as well as the applicable local regulatory requirements.
• Manage independent fact-based investigations of errors and breaches in a timely and robust manner as and when required.
• Work with management to put in place appropriate follow-up actions to rectify common breaches (if any) and to avoid recurrence.

Perform Second Line Monitoring of Risks – Perform second line monitoring of risks via the controls embedded within the components of AIAIM’s Governance Framework (i.e. Policies, Procedures, Reporting, Monitoring, Assurance, Certifications and Training) while covering the following duties:

• Perform risk oversight and provide constructive feedback to AIAIM’s Business Risk Oversight function, as well as the Exco, to further enable AIAIM to ensure that the risks identified are closely monitored and appropriately managed on a continual and timely basis.
• Serve as a critical risk oversight function within Exco to ensure that the Board is kept informed of risk exposures on a continual and timely basis.

Collaboration and Communication – Build confident relationships based on trust and reliability with all relevant stakeholders while covering the following duties:

• Work closely with other members of Exco to address compliance and risk-related issues in a timely and appropriate manner.
• Facilitate risk awareness among employees throughout AIAIM considering the relevant standards, policies and procedures established under AIAIM Governance Framework including applicable local regulatory requirements.
• Work closely with the local Legal & Investment Governance team and the Internal Audit team on compliance and/or risk-related issues.
• Work closely with Group Investment Risk and Compliance function on group-wide risk and compliance initiatives.
• Provide second line feedback to Group Internal Audit on investment-related matters.
• Engage with the Group Operational Risk function to address potential enterprise-wide risks as appropriate.

Requirements

• Master’s degree in mathematics, science, accounting, business administration, finance and/or risk management or equivalent (preferred)
• A degree holder in Legal, Risk Management, Business Administration, CFA, or related principles with solid experience in asset management business. For candidates with strong asset management experience, experience in risk management or compliance is not required.
• 15 years of working experience within an asset management business, including front-line and second-line experience.
• Relevant professional experience & designations (e.g., FRM, PRM, CIPM) is an added advantage
• Experience in dealing with regulators is an added advantage.
• Good knowledge and hands-on experience in investment compliance systems is an added advantage.
• Highly motivated self-starter, excellent organizational skills and strong attention to detail, conscientious and flexible good interpersonal and communication skills.
• Ability to handle multiple tasks, plan time and meet deadlines, collaborative mentality, along with the gravitas to work closely with senior stakeholders.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Job Description

• Industry/ Organization Type: Security
• Position Title: Senior Security Officer
• Working Location: Island Wide
• Working Hours: 5/6days (8.00 am-8.00 pm/8.00 pm-8.00 am)
• Salary Package: Basic Salary $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Supervise and lead a team of security officers to ensure effective security operations.
• Oversee security measures and procedures at designated locations.
• Conduct regular patrols and inspections to ensure safety and compliance.
• Respond promptly to alarms, emergencies, and security incidents.
• Investigate security breaches, incidents, and prepare detailed reports.
• Ensure compliance with all security policies, procedures, and regulations.
• Conduct training sessions and mentor junior security officers.
• Coordinate with law enforcement and emergency services as necessary.
• Maintain and update security records and documentation.
• Monitor and manage security systems, including CCTV, access control, and alarm systems.
• Liaise with clients, building management, and tenants to address security concerns and provide solutions.

APPLY NOW!!!

• Valid PLRD license with RTT, CSSPB, and PAPP training.
• Minimum of 3-5 years of experience in a security role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to handle emergencies and stressful situations calmly and effectively.
• Strong observational and analytical skills.
• Proficient in using security systems and technology.
• Ability to work on rotating shifts, including weekends and public holidays.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68840 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Job Requirements:

• ‘O’ level & above with 1-2 years of relevant experience.
  Diploma with no experience is welcome to apply.
• 5 day work (3 rotating shift).
• Benefits: Meal Allowance + AWS & other benefits.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Attend to walk-in customers general enquiries.
  Repairs (First-Level Check).
• Products(s) Viewing & Introduction.
• Showroom Sales.
• Shell Escape Redemption.
• Receiving inbound and making outbound calls.
• Showroom maintenance.
• Administrative works (paper works etc.) related to counter and showroom.
• Follow-up on customers’ & dealers’ repair sets.
• Assist Call Centre when called upon.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
• Receiving inbound and making outbound calls.
• Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.

Job Requirements:

• ‘N’ level & above with 1-2 years of relevant experience.
• 5 day work.

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310