Location

Ang Mo Kio

Salary

$2,200 - $2,400

Working Hours

Mon 12pm – 9.45pm
Tue 8.30am – 6.15pm
Wed 8.30am – 6.15pm
Thu OFF
Fri 12 pm – 9.45pm
Sat OFF
Sun 8.30am – 5.15pm

Job Scope

• 20% Front desk counter duties (registration, appointment scheduling, payment collection, etc.)
• ⁠80% Provide assistance to dentist during procedures (must be comfortable with blood, saliva, etc.)

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Hotel Front Desk Receptionist

• 10 off days / month
• Working Timing: 7am-7pm // 7pm - 7am (12hrs shifts)
• Working days: 4days rotating shift
• Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Front Desk Executive | 10 Days off | Gross Up to $2300 | Little India

Salary range: $2,000 + OT (Gross: $2300)
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• Manage sales administration and coordination to ensure high customer satisfaction.
• Address customer requests for quotations and product information for new purchases or license/maintenance renewals.
• Process confirmed sales orders.
• Handle customer delivery requests and coordinate with the Operations team.
• Assist with tender requirements and follow-up in liaison with Suppliers and the Technical Solution Team.
• Build strong customer relationships to identify additional business opportunities.
• Perform other administrative tasks as required.

Requirements:

• Minimum 'O' Level with 2 to 3 years of customer service experience, preferably in the Information Technology or IT System Integrator industry.
• Strong customer experience mindset with excellent listening, understanding, and response skills.
• Eager to learn and a team player.

Interested candidates who wish to apply for the advertised position, please click on the apply button

EA License No: 96C4864

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 3-5 years of relevant working experiences.
• A good team player.
• Excellent interpersonal skills.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Sound problem solving and investigative skills.
• Desire to follow best practice and development standards as agreed within IT.
• Keen to learn new skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

About the Client:

Our client is a reputed company in banking and financial domain

Responsibilities:

• Design and Develop Restful API/Webservices on cloud platform for service and consumption
• Conduct technical feasibility study, analyze requirement specifications and collaborate with teams to design and architect solutions including developing proof of concepts.
• Document and update the technical design specifications.
• Prepare effort estimation, develop technical activities, schedule and work breakdown structures to ensure compliance to project scope, deliverables, resources and budget.
• Identify and keep updated the latest application development and technology trends on new initiative and emerging technologies.
• Conduct or facilitate knowledge sharing of emerging technologies
• Deliver and integrate Microservices with web and mobile applications.
• Analyse and optimise performance and reliability for the front end of the applications

Requirement:

• Bachelor’s degree in computer science or equivalent experience related field.
• Minimum of 3 years of experience in development and support.
• The candidate should have good knowledge in typical design pattern in java, Console application and Control M.
• He should have extensive knowledge in java multiple thread programming.
• Experience in Build responsive Web applications using React JS/ Angular
• Hands-on experience with Java/Web frameworks and tools including Java/JEE, Python, Spring Boot Framework, Redis/Aerospike, ReactJS, Kafka, MongoDB, Cloud Foundry or similar cloud technology, Microservices.
• Familiarity with the database technologies, preferably MariaDB, MySQL, NoSQL, Postgres DB

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PersolKelly Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

Main responsibilities

• Analyze enhancement and propose solutions in collaboration with Architects, developers and business stakeholders.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.
• Troubleshoot and fix issues/bugs.
• Improve operational processes.

Education and Qualifications Requirements

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.
• Minimum 5 years experience as front office post trade business analyst.
• Experience on Front Office systems (In-house or third-party systems).
• Understanding of financial assets (banking treasury products) and trade lifecycle particularly Fixed income and money market products in their many forms, knowledge of risk management concepts and market data...
• Experience in interfacing FO or BO systems with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Technical background with shell script and sql/plsql, knowledge preferable of .net core / java and Azure devops

Job Responsibilities

• Able to do proper latte art and have relevant cafe/restaurant experience
• Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
• Serve food and beverages to guests making recommendations if needed
• Ensure proper procedures for order entry and payment processing using POS systems
• Ensure guests are charged correctly and receive proof of payment in a timely manner
• Adhere to all company service standards and protocols
• Assist in maintaining the cleanliness of service tools and service areas
• Clean tables, preparation of table plans and lay out, complete closing duties and re-stock table ware and other supplies
• Any other duties as assigned by the Company

Job Requirements:

• With at least 3 years of F&B working experience in restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Prefers to hold a recognised Basic food hygiene certification
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Job Title: Front Office Business Analyst

Department: Singapore Dealing Room

Reporting to: Sales, Executive Director

Novate Global Markets (NGM) is an independent securities boutique specialising in sales and trading services for institutional investors in global fixed income markets.

NGM headquarters are based in London, with a branch in Singapore - NGM has 60 employees across both locations.

NGM is looking to continue to drive excellence within its service of tailored sales and trading strategies to its diverse institutional clients.

Role Summary

As one of our Front Office Businesss Analyst, you will be working within a diverse and lively Dealing Room alongside 30 salespersons and traders across London and Singapore. This junior front office role will be suitable for someone with a real interest in developing a career within Fixed Income and who is willing to immerse themselves into a variety of tasks to build their knowledge within the Financial Sector.

Main Accountabilities

- Ensure all trade tickets are executed and processed promptly and accurately

- Review trade tickets to ensure the correct information has been included and calculate profit

- Prepare end of day reports and update any ad hoc reporting to facilitate business

- Prepare monthly and quarterly reporting, this includes but is not limited to customer transaction data, sales credits, counterparty, and product volume statistics

- Prepare MI relating to the new Settlement Agent

- Liaise with the Dealing Room and Operations Staff to help resolve any live or ongoing problems/queries

- Provide assistance to the Sales and Trading desk when required, including ordering and collecting refreshments

- Undertake general administrative duties as required by the Deputy Managing Director and Chief Executive Officer

Qualifications

- Educated to degree or diploma level

- Proficient data analytic tools such as Excel VBA macro, Power BI, Python.

Personal Profile

Key attributes required for the role:

- Excellent written and oral communication

- Perceptiveness – ability to see what needs to be done before being asked

- High level of attention to detail

- Resilience

- Adaptability

- Competitiveness

- Honesty and Integrity

- Intellectual Curiosity

- Perseverance

- Methodical/solution orientated approach to problem solving

- A hard-working team player who is able to work well with others at all levels within the company yet can also work unsupervised and manage their own workload.

Desired attributes beneficial for the role:

- ­Basic knowledge and understanding of Fixed Income and Capital Markets

Novate Global Markets Limited strongly recognises transferable skills as one of the biggest assets in individuals which is why we strive to harness and develop existing talent. Prior successful candidates have proven to be adaptable, resilient and self-confident and possess a mind-set that allows for teamwork.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Primary Function:

• Provide leadership in the operations of the Process Research Lab (PRL) and Asia Pilot Plant (APP).
• Support/Lead change control activities, quality impact assessment, investigation, CAPA, and audits for pilot plant operations.
• Implement continuous improvements to enhance efficiency and participate in related cross-functional projects.

Major Responsibilities:

• Accountable for the safety, quality and regulatory compliance of the entire shift operations.
• Ensure timely manufacture of research prototypes that meet the intended research purposes.
• Lead and supervise shift technicians and in-house contract technicians in the operation of multiple process equipment systems.
• Perform routine operations tasks. Monitor and maintain process equipment in compliance with site safety procedures and current good manufacturing practices (cGMP) within the Asia Pilot Plant (APP) and Process Research Lab (PRL).
• Coordinate/support trial material readiness.
• Coordinate ad-hoc maintenance activities. Coordination may include oversight of third-party contractors and vendors.
• Support/lead risk assessment and development of standard operating procedures related to operations and maintenance of process equipment systems.
• Support/lead safety and quality events investigation, identify and implement corrective and preventive actions (CAPA).
• Support/lead and execute equipment qualification (ES/IQ/OQ/PQ).
• Complete review of trial records on time.
• Complete internal and external training assessments on time.
• Provide honest, accurate feedback to peers and superiors and exchange relevant information openly.
• Collaborate with cross-functional teams to optimize processes and enhance productivity.
• Perform other related duties as assigned by supervisor

Requirements:

• Diploma/Bachelor’s degree in Mechanical, Chemical Process Technology, Food Technology or related disciplines
• Minimum 3 years of relevant experience in production/manufacturing, preferably in GMP environment
• Well-versed with Microsoft Word, Excel, and PowerPoint.
• Strong problem-solving and decision-making skills.
• Good leadership, organizational and communication skills.
• Good team player with initiative.
• Ability to multitask, prioritize tasks and stay focused effectively.
• Ability to draft technical protocols with minimum supervision.
• Must be able to do shift work (rotating day/night shift) and willing to do overtime if required for urgent situations.

*Kindly note this position is based in Tuas and requires 12 hour rotation shift pattern.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Front Desk Executive | 10 Days off | Gross Up to $2300 | Little India

Salary range: $2,000 + OT (Gross: $2300)
Working days: 4 days ON & 2 days OFF (including weekends)
10 off days per month
Working Timing: 7:00am/pm -7:00pm/am (12hrs shifts)
Working location: Little India

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Job Requirements:

• Preferably with 1-2 years of working experience in a similar capacity
• Experience in a front office and/ or customer-facing & service role
• Willing to work on rotating shifts
• Flexibility to respond to a range of different work situations

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. 2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. 3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. 5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. 6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. 7. Any other adhoc duties as assigned

~ 5 days work week, Monday - Friday, 2 timeslot available to choose (9am - 1.30pm OR 1.30pm - 6pm)

~ Location: Tanjong Pagar

~ 6 months contract and subject to renewal

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Welcome visitors, clients, and employees in a warm and professional manner.
• Direct visitors to the appropriate department or staff member.
• Maintain a tidy and presentable reception area
• Answer, screen, and forward incoming phone calls
• Maintain visitor logs and sign-in procedures.
• Schedule appointments and manage meeting room bookings
• Ensure proper visitor identification and compliance with security protocols

Requirements:

• Proven work experience as a Front Desk Officer, Receptionist, or in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer-service oriented with a friendly and professional demeanor.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Main Responsibilities

• Understanding key business requirements of Rate Vanilla and Exotic Products desks.
• Taking part in the development of new tools and industrialisation/enhancement of the current ones, following commando standards. Using mainly python for the backend and Excel for the front end.
• Supporting trading tools (mainly in Excel/VBA and python)
• Maintaining a strong working relationship with the trading
• Working with a team of 2 commandos based in Hong Kong and Tokyo
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the London Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Qualifications and Profile

• Candidates should have 5+ years experience in relevant activity.
• Good understanding of Capital Markets Domain and market activities.
• Sound Knowledge on Regulatory Reporting (MAS,HKMA,EMIR,JFSA,CFTC,MIFID)
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and market data.
• Relevant experience with working with external source like Bloomberg, reuters .
• Proven experience in technical proficiency with strong skills in SQL,
• Basic Understanding of kubernetes and docker and any cloud platform.
• Basic Understanding on NO-SQL DB .
• High level of proficiency in unix/linux,PowerShell scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction

- Predictive analysis, consulting, escalation management

- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Excellent communication and interpersonal skills and able to support Front Office users.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays

• React Native
• Android or iOS (preferred know both)
• Minimum 3-5 years development experience
• Strong Android mobile development experience (Ideally iOS as well)
• HTML, CSS, React Native, JavaScript
• Strong Android SDK experience
• Solid understanding of the full mobile development life cycle.
• Experience with mission critical, high volume, mobile apps and/or web-based systems
• Excellent written & verbal communication skills

About Thrive Healthcare

Many people struggle with getting back to moving and feeling normal after suffering from an illness or injury. At Thrive Healthcare, we have identified a gap in post-discharge care. That is, many patients are discharged with the notion that they are able to seek their own rehabilitation. But that is not always true.

And this is why we exist. To improve the continuum of rehabilitation in the community by providing better care. We are a rehabilitation company that seeks to empower and guide our clients towards and beyond functional recovery.

If you are reading this, chances are that you have the same passion as us, and a deep-desire to continue learning and improving the lives of those around you.

We help you to Move Better, Feel Better, and Thrive.

Why join us?

Thrive is not just another workplace. We are a team that is first and foremost invested in you, your needs and your overall well being. Our culture is not just about creating an awesome work environment, it is about providing you with an opportunity to thrive in all areas of your life.

We believe that people come first and that is why we want to create an environment that is focused on helping you achieve your best.

Responsibilities of a Fitness Coach/Front of House

This role requires the dual-role of both a fitness coach and front of house duties. As a Fitness Coach, you are the front line for building customer relationships. As such, it is imperative that you hold the highest standards of service, along with a friendly and welcoming demeanor characteristic of Thrive Healthcare. Your duties include both in-person and administrative duties, and a keen attention to detail is key.

We are looking for a team member to coach multiple fitness classes each week, assist our team of physiotherapists with their client’s exercise prescription, and manage front of house duties. The Fitness Coach will be integral in the success of the gym whose duties and responsibilities will grow and evolve as our business and needs do.

As a Front of House, you will will create a welcoming environment for our members. You will be responsible for managing front desk operations, assisting with membership inquiries, maintainence of the facility and ensuring a positive experience for all.

The Fitness Coach/Front of House is a respectable individual who is focused on steering the Fitness arm of Thrive Healthcare and the clients toward pursuing virtuosity as they achieve their goals. He/She should demonstrate excellent programming knowledge, coaching, and effectively lead all Functional Fitness classes. He/She should be self-motivated and a team player with the ability to get along with all personality types in order to help clients reach their goals.

Your responsibilities include, and are not limited to:

• Direct fitness programmes for group classes/personal training
• Assist as needed with facility improvements, cleanliness, maintenance, individual projects
• Manage daily maintenance, equipment, repairs and cleanliness of the facility
• Handle member inquiries, provide information about program, and track attendance
• Create and promote an inspiring, positive, and fun environment for clients and colleagues
• Plan and facilitate community events calendar along with marketing
• Take and manage email/phone call enquiries
• Take and manage booking and registration of appointments
• Maintain an accurate Point-of-Sale (POS) record, and inventory as required
• Ensure accurate and timely payment of customer bills
• Ensuring a clean, safe and welcoming facility at all times
• Keep all equipment and supplies in order and facility clean
• Source for and order corporate gifts/products as required
• Liase with vendors freelancers and subcontractors
• To provide support to physiotherapists before, during, and after rehabilitation session/group rehabilitation sessions

Skills & Qualifications:

• Relevant sport/exercise science degree/diploma
• Minimum 2 years fitness coaching experience
• Relevant coaching qualifications in group classes, personal training and/or fitness certifications would be preferred
• Standard First Aid (SFA) + CPR Certification
• Excellent knowledge of Microsoft Office/Excel, including making and utilizing spreadsheets and reports, is desired
• Accounting experience preferred
• Excellent time management skills, conscientious and organized, with attention to detail
• Good communication, interpersonal and problem-solving skills
• Sensitive to others' needs and feelings and being understanding and helpful on the job, actively looking for ways to help people
• Honest and responsible
• Punctual and reliable
• Positive learning attitude and willing to put others or clients first

Attributes of our Fitness Coaches/Front of House:

• Proactivity: Constantly anticipate the needs of your colleagues, partners and clients. Seek to meet and exceed the expectations of clients and partners.
• Authenticity: Build trust through responsible actions and honest relationships. Take time and care to listen and make meaningful connections with partners and colleagues.
• Credibility: Do what we say we will do. Set goals, prioritize, and stay on top of responsibilities to ensure tasks are completed efficiently and effectively.
• Accountability: Regularly communicate and keep up to date with colleagues, clients and partners, tasks and any ongoing projects.