• Manage incoming calls, address inquiries, and relay messages as needed.
• Welcome, register, and announce the arrival of customers.
• Direct visitors to their designated locations upon check-in.
• Oversee incoming mail, packages, and petty cash at the front desk.
• Organize and maintain hardcopy filing of monthly reports for the front desk.
• Coordinate with chauffeurs for customer pick-ups and drop-offs.
• Verify and summarize retail transaction settlements for accounting purposes.
• Ensure cleanliness of customer areas.
• Undertake various ad hoc administrative tasks as assigned periodically.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• Manage incoming calls, address inquiries, and relay messages as needed.
• Welcome, register, and announce the arrival of customers.
• Direct visitors to their designated locations upon check-in.
• Oversee incoming mail, packages, and petty cash at the front desk.
• Organize and maintain hardcopy filing of monthly reports for the front desk.
• Coordinate with chauffeurs for customer pick-ups and drop-offs.
• Verify and summarize retail transaction settlements for accounting purposes.
• Ensure cleanliness of customer areas.
• Undertake various ad hoc administrative tasks as assigned periodically.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Overview: As a Front Desk Executive, you will be the first point of contact for our gym members. Your role is crucial in providing exceptional customer service, ensuring a positive and welcoming environment for all.

Responsibilities:

Member Services:

• Greet members warmly and professionally.
• Assist members with inquiries, concerns, and membership-related issues.
• Process membership sign-ups, renewals, and cancellations.
• Collect membership fees and other payments.
• Answer phone calls promptly and courteously.
• Provide information about gym facilities, classes, and events.

Facility Management:

• Maintain a clean and organized front desk area.
• Monitor gym occupancy and enforce gym policies.
• Assist with facility maintenance tasks as needed.
• Stock supplies and merchandise.

Administrative Tasks:

• Data entry and record-keeping.
• Prepare reports and other administrative documents.
• Manage appointment scheduling and class registrations.

Qualifications:

• Excellent customer service skills
• Strong interpersonal and communication skills
• Basic computer skills
• Ability to multitask and prioritize tasks
• Positive and outgoing personality
• Previous experience in a customer service or fitness industry is preferred, but not required

Benefits:

• Competitive salary
• Medical Insurance
• Free gym membership

If you are passionate about fitness and enjoy working with people, we encourage you to apply.

Working days: 5 days per week

Off Days: 2 days per week

Working Hours:

Mon to Sat 0830hrs to 1830hrs | 0900hrs to 1800hrs | 0900hrs to 1900hrs|1000hrs to 1900hrs|1000hrs to 2000hrs

Sun or PH 0930hrs to 1830hrs | 1000hrs to 1900hrs |1000hrs to 2000hrs

Job descriptions:

• Handle phone calls, answer general enquiries.
• Greet, check in and announce customers’ arrival.
• Managing the Sales Executive turn system.
• Ensuring showroom is tidy and orderly.
• Ensuring display cars (interior and exterior) are in good condition.
• Provide refreshments to customers.
• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Experienced as Receptionist or customer service ground job.
• Customer oriented with high level of service attitude.
• Good communication and social skills
• Hardworking, extrovert, people focused and enthusiastic.
• Have basic MS Office and data entry skills.
• Able to commit on weekends and Public Holidays.
• Willing to work in out of office locations when requested.

Working Location: Islandwide. Candidates will be placed in a relief pool and may be rostered to far-end locations if necessary.

Working Hours: Shift work based on roster and location.

• Weekend work is required. Split shifts with a 3.15-hour break.
• Earliest start at 7:45 AM, latest end at 11:00 PM.
• Work schedule: 4 days on, 1 day off; 4 days on, 2 days off; 3 days on, 1 day off, and so on.

Contract Duration: 12 months (Renewable)

Benefits: Transport Allowance, Flexible Allowance, eMedical Card, Annual Wage Supplement (AWS), and Variable Bonus (VB).

Job Responsibilities:

• Sell cards and related products at ticket or concession card replacement offices across various locations.
• Assist customers with card top-ups, refunds, and claims.
• Provide support with dispatch duties to different stations as needed.

Job Requirement:

• Minimum qualification: GCE ‘N’ or ‘O’ Level.
• Strong customer service orientation.
• Effective communication skills and a friendly attitude.
• Comfortable handling large amounts of cash.
• Availability to work rotating shifts, including weekends and public holidays.

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

Registration Number: R22107842

EA Personnel Name: Ng Siew Thien

Work Location: Bukit Panjang

Working Hours: Mondays to Wednesday & Friday: 6:45am to 3:00pm, inclusive of 45 mins lunch break, Thursdays: 6:45am to 5.00 pm, inclusive of 45 mins lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025.

Job Description

Front Desk Operation

• Answer incoming calls and direct calls to the relevant parties

• Take down messages and convey messages to the relevant parties

concerned

• Man reception area and attend to school visitors

• Maintain the cleanliness and tidiness of the school’s reception area

• Assist the administration of security procedures i.e. sign-in / out for

visitors

• Assist in collating the class registers and students’ attendance.

• Prepare the meeting rooms prior to meeting

• Receive and direct visitors to meeting room

• Arrange for refreshment if required

Other Administrative Duties

• Assist in issuing of class registers to the students or teachers

• Assist other school staff in collating non-confidential information and

filing of non-confidential documents.

• Handle other administrative work assigned by Principal, Vice-Principals

and Administration Manager

Job Requirement

• NITEC (Office Skills) or minimum 5 GCE ‘O’ Level including pass in

English Language. Officer without the required ‘O’ level passes but with

relevant experience could also be considered.

• IT literate and proficient in the use of common office utility software

(e.g. Microsoft Words, Excel, PowerPoint)

• Resourceful and able to harness information from various information

sources (e.g. World Wide Web).

• Pleasant and service-oriented with at least 2 years’ experience as an

Administrative Support Officer and have done work similar or equivalent

to the job scopes mentioned above.

• Preferably have experience working in schools and deal with young

children.

• Good interpersonal skills and able to relate to people

• Able to work independently and as a team player ability to use certain

• IT systems like SC mobile.

EA: 22C1322

EAP: R24124011

Front Desk Operation

• Answer incoming calls and direct calls to the relevant parties

• Take down messages and convey messages to the relevant parties

concerned

• Man reception area and attend to school visitors

• Maintain the cleanliness and tidiness of the school’s reception area

• Assist the administration of security procedures i.e. sign-in / out for

visitors

• Assist in collating the class registers and students’ attendance.

• Prepare the meeting rooms prior to meeting

• Receive and direct visitors to meeting room

• Arrange for refreshment if required

Other Administrative Duties

• Assist in issuing of class registers to the students or teachers

• Assist other school staff in collating non-confidential information and

filing of non-confidential documents.

• Handle other administrative w

诚聘前台收银员 Front Desk Receptionist

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all Pass Holders to apply

工作地点: 新加坡 - 多个地点

全岛 6 間分店 , 地铁站附近

6 outlets islandwide; Multiple locations, Near MRT stations

了解更多信息，请电/ Whatsapp我们：+65 97499906

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

~ 5 days work week, Monday - Friday, 2 timeslot available to choose (9am - 1.30pm OR 1.30pm - 6pm)

~ Location: Tanjong Pagar

~ 6 months contract and subject to renewal

Our client is a solar energy solution provider in Singapore

Responsibilities:

• Welcome visitors, clients, and employees in a warm and professional manner.
• Direct visitors to the appropriate department or staff member.
• Maintain a tidy and presentable reception area
• Answer, screen, and forward incoming phone calls
• Maintain visitor logs and sign-in procedures.
• Schedule appointments and manage meeting room bookings
• Ensure proper visitor identification and compliance with security protocols

Requirements:

• Proven work experience as a Front Desk Officer, Receptionist, or in a similar role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Customer-service oriented with a friendly and professional demeanor.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Jason Bong Wee Kiat

EA Personnel Reg. No.: R23116067

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Chinatown
Salary Range: $2000-$2500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

GFI GROUP

Founded in New York in 1987, GFI provides competitive wholesale market brokerage services in a multitude of global over-the-counter (OTC) and exchange listed cash and derivatives markets. Over more than 25 years, GFI has expanded both organically and through acquisitions into a broad range of markets, including fixed income derivatives, cash fixed income, emerging market financial products, energy and commodity derivatives, and equities.

Job Responsibilities:

· Responsible for timely and accurate trade/data entries

· Compile, organize and maintain records of business transaction

· Work closely with front office staff to resolve customers’ queries as they arise and escalate when appropriate

· Maintain up-to-date customer records

· Independently take initiative to see tasks through to completion

· Assist in ad-hoc projects/assignments as required

Job Requirements:

· Fluency in English and any other languages is a plus

· Detail-oriented & fast-learner

· One or more years of middle office support / trade support experience is preferred

· Strong team player with ability to work independently

· Some administrative/ settlements experience is an advantage

· Able to prioritize and multi-task in a fast-paced environment

GFI and our affiliates are a fair employer and have adopted the Tripartite Standard on Recruitment Practices (RP). Please also note that all data collected will be treated strictly confidential and used for recruitment purpose only. We regret that only shortlisted candidates will be contacted.

Company Description

Sphere is a performance and recovery focused facility located in the Central Business District of Singapore. It is a sanctuary where passionate and progressive communities intersect and interact. Sphere offers a range of Performance and Recovery services, including Semi-Private Sessions, Infrared Saunas and Cold Plunge Pools. With its future-facing facilities, Sphere aims to support individuals in their quest to stay mentally and physically primed. The facility also seeks to explore future opportunities in hospitality, retail, and more, creating a space that goes beyond wellness.

Role Description

This is a full-time, on-site role as a Front Desk Staff member at Sphere. The Client Experience Associate will be responsible for performing Front Desk duties such as greeting and assisting clients, answering phone calls, and providing excellent customer service. They will also need to have strong communication and computer literacy skills to effectively interact with clients and manage administrative tasks.

Additional duties include ensuring overall operations of the gym are in order, including day to day walkthroughs to for general cleanliness and operational efficiency, overseeing and highlighting current or potential maintenance issues, as well as basic maintenance knowhow.

Requirements

• Phone Etiquette, Receptionist Duties including replying to text enquiries.
• Sociable, Affluent and Energetic, with Good Interpersonal Skills
• Customer Service and Communication skills
• Computer Literacy
• Prior experience in a similar role is preferred
• Familiarity with fitness and wellness industry is a plus
• Must be able to understand and represent the brand. (Training Provided)

Requirement

• At least 1 year of relevant experience
• Able to work independently and team player
• Good interpersonal and communication skills
• Applicant with no experience working on dental clinic but are willing to learn are welcome to apply

Responsibilities

• Provide assistance to dentist in all dental procedures
• Perform front desk duties such as answer phone calls, attend to customers and provide customer service patients, take care of clinic inventory
• Perform admin duties such as maintaining clinical recording, filing etc.
• Maintain overall hygiene standard
• Responsible for the cleaning, disinfect and sterilization of instruments and equipment

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

Job Summary:

• Basic salary up to $3000
• Variable bonus on a yearly basis
• 5 days work week (rotating shift)
• Location: Alexandra Rd
• Able to work some of the weekends

Key Responsibilities:

• Handle phone calls and provide accurate information to the enquiries
• Greet and check in to customers' arrival
• Provide refreshments to the walk in customers
• Manage the sales executive turn system
• Ensure the showroom is tidy and orderly
• Ensure the display cars are in good condition
• Other related ad-hoc job

Key Requirements:

• Experienced as customer service officer
• Must be able to commit on some weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are seeking a Front Desk Officer for our client ST Engineering.

Job Title: Front Desk Customer Service Officer (Depot Road), 2 yr contract , $2000-$3000

Responsibilities:

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include · ·Organising and updating records and files, scanning and uploading of documents to system.

·To participate in digitisation exercises, organising files and documents as necessary.

Requirements:

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Work Location: Depot Road

Working Hours: Mon-Fri, 930am-7pm

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Summary:

• Basic salary up to $3000
• Variable bonus on a yearly basis
• 5 days work week (rotating shift)
• Location: Alexandra Rd
• Able to work some of the weekends

Key Responsibilities:

• Handle phone calls and provide accurate information to the enquiries
• Greet and check in to customers' arrival
• Provide refreshments to the walk in customers
• Manage the sales executive turn system
• Ensure the showroom is tidy and orderly
• Ensure the display cars are in good condition
• Other related ad-hoc job

Key Requirements:

• Experienced as customer service officer
• Must be able to commit on some weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

诚聘前台收银员 Front Desk Cashier

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all pass holder to apply

工作地点: 新加坡 - 多个地点

全岛 7 間分店 , 地铁站附近

7 outlets island wide, Multiple locations

了解更多信息，请电/ Whatsapp我们：+65 97499906

Job Responsibilities:

• Manage incoming phone calls and respond to general inquiries.
• Welcome and check-in customers and announce their arrivals.
• Oversee the Sales Executive turn system.
• Maintain the cleanliness and organization of the showroom.
• Ensure display vehicles (both interior and exterior) are well-maintained and in excellent condition.
• Offer refreshments to customers as needed.
• Perform general administrative tasks as assigned on an ad-hoc basis.

Job Requirements:

• Previous experience as a receptionist or in a customer service role.
• Strong customer-focused attitude
• Excellent communication and interpersonal skills.
• Energetic, outgoing, and people-oriented
• Proficient in basic MS Office applications and data entry

Other Information:

• Location: Queenstown
• 5 days work week, shift work (no graveyard shift)
• Salary up to $3300 (depends on experience) + Bonus

Interested applicants please share your updated resume to [email protected] or click on “Apply Now” button.

Liang Kai Yan Cayenne (R1874693)

Manpower Staffing Services (S) Pte Ltd

EA License No. 02C3423

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

• Location - Central, near Bugis MRT
• 5 days a week, 8.30am to 6.30pm
• Basic $2,800 - $3,300

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW or text your resume to +65 9759 6862.

Only shortlisted applicants will be notified.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a IT Service desk Agent. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

Roles and Responsibilities

Requirement for the SD Agents as follow:

· Min 2 yrs of SD agent working experience

· Good Laptop/Desktop troubleshooting skillsets

· Excellence customer handling skills

· Excellence communication skills

· 5 workdays per week (Mon-Fri)

· based on 44hrs per week

Location: Tuas South Avenue 10

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing, Deskside support and Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 2 End User Computing support and well verse in Windows OS.
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment.
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Familiar with Service Desk ticketing systems and process.
• VIP support.
• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Response Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences.
• A good team player.
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

You Will

• Act as first point of contact and first responder for IT incidents reported by end users, via email, phone, and other online channels as required
• Log calls in the Service Desk management tool to ensure incidents and requests are managed in a timely manner and escalated using the correct procedures.
• Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar).
• Log and track with resolver groups on their respective tickets
• Manage End-to-End ticket life cycle, monitor relevant metrics (e.g., Service Level Agreement) and ensure proper ticket closure based on industry best practices - Information Technology Infrastructure Library (ITIL)
• Answer calls in an appropriate manner with proper ticket closure of received or abandoned calls
• Administer BitLocker recovery pin support
• Administer onboarding 2FA registration
• Perform grant and removal of access to network shared drive
• Update and review basic troubleshooting questionnaires on Level 1 support
• Produce and maintain technical documentation and articles for the knowledge base

You Bring

Proficiency of the following software/applications

1. Microsoft OS and Microsoft Office Applications
2. Internet Browsers (Edge, Chrome, Firefox, etc.)
3. Adobe Reader, Java RE
4. Intranet web-based applications
5. SAP GUI, SAP Fiori
6. Anti-virus software
7. VPN software
8. Wireless software
9. Patch Management Software

• Higher Nitec/ Diploma in Information Technology or its equivalent
• At least 1 years of relevant working experience in helpdesk and both onsite and remote support with strong customer focused support mindset
• Service oriented and collaborative approach to meet Service Level Agreements
• Excellent communicator at all levels.
• Excellent analytical troubleshooting skills with the ability to resolve problems methodically and logically
• Good written and communication skills with a high standard of user training documentation and technical procedure
• Enthusiastic and approachable
• Good problem-solving skills and a pro-active, team player