Customer Service Coordinator

[Job ID: 766341]

Responsibilities:

• Take ownership of the Organizational Risk Management processes to identify and highlight potential high-risk areas for the management team.
• Review documents related to outsourcing and third-party management, including policies, procedures, manuals, and outsourcing registers, to ensure compliance with the new MAS outsourcing Notice and Guidelines.
• Facilitate and support the outsourcing process and framework, ensuring alignment with MAS Outsourcing Guidelines, including the consolidation of outsourcing reports for MAS.
• Assist other departments with new and periodic reviews of third-party management.
• Support the establishment of a New Product Committee to evaluate and review new products or business initiatives.
• Review and maintain the BCM framework to ensure adherence to regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from various business units.
• Plan, coordinate, and conduct BCP testing, including call tree exercises.
• Support the completion of the Residual Risk Assessment by collaborating with business units to identify key risks and controls, evaluate inherent and residual risks, and create mitigation plans as necessary.
• Identify and assess significant operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committee and Operational Risk Committee meetings for risk assessment exercises, ensuring action plans are in place for identified key risks.
• Maintain and develop a framework to manage environmental risks in accordance with regulatory expectations, coordinating with relevant departments.
• Assist and support the Head Office in all organizational and operational risk administration and project deliverables.

Requirements:

• Minimum of 4 years of relevant experience, particularly with hands-on involvement in outsourcing and BCP management, within organizational or operational risk management in financial institutions.
• Proficient in Microsoft Excel.
• Basic understanding of financial markets and risk processes, including risk reporting and post-approval monitoring.
• Solid understanding of the risk management process and experience in implementing process controls. Demonstrated experience in applying these methods effectively.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Sandy Ng
EA Personnel Registration Number: R24125475
EA License No.: 07C5771

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations – Fixed Income and Money Market Operations - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Perform trade verifications to ensure accuracy of booking requests
• Complete settlement tasks and daily rate revaluations accurately and on time
• Coordinate transaction processing issues to the appropriate department and collaborate on a solution
• Generate and match trade confirmations according to the International Swaps and Derivatives Association (ISDA) templates
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Prepare and submit periodic internal and external regulatory reports

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Fundamental understanding of Treasury products, accounting and regulatory policies
• Proven ability to perform various concurrent activities/projects in a high-risk environment
• Relevant experience preferred
• Demonstrated knowledge of macros
• Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We are seeking enthusiastic, service-orientated and hard-working people with a love for health and fitness to join us as a Front Desk Team Member. This Front Desk Team Member must be able to work weekday mornings from 7am to 1.30pm, or weekday evenings from 5.30pm to 9.30pm, or weekends from 8.30am to 5.30pm.

You will be the first point of contact for our members, responding speedily to all customer issues. The responsibilities and duties of this position described here are representative of those a Front Desk Team Member. This is not a comprehensive list and other duties may be assigned.

Roles:- Enrolling customers and showing new customers around the studio - Maintaining cleanliness of studio room, common areas, front desk, lockers, shelves, hallway, toilet and changing room - Maintain product knowledge - Maintaining positive attitude and take initiative

Requirements:
- Min. GCE N/O Levels certificate
- Able to commit 3-4 shifts per week
- must be able to multi-task within a fast-paced environment
- excellent communication and problem solving skills
- Must have a positive and can-do attitude
- Must have a sense of humor
- Must be friendly but yet professional when dealing with customers
- Must be able to kneel and bend during shifts

Required work experience:
- No work experience required

The Wolfgang Violin Studio. A music studio in Central District offers the position of

*Associate Operations

Manager(Front Desk and Customer Relations)*

About Wolfgang Violin Studio, founded in 2009, established a music academy in Singapore that focuses on Violin, Piano, and Cello.

In-house development and training will be provided for the suitable candidate seeking professional career development opportunities. Required attributes :

Outgoing person who enjoys engaging with customers.

Proficiency in spoken and written English

Adaptability in a fast-paced environment

Benefits include performance and incentive bonus, medical and insurance coverage, annual and sick leaves

Interested candidates, please send your resume to [email protected] complete details at

http://tinyurl.com/Associate-Mgr

POSITION DESCRIPTION AND RESPONSIBILITIES

• Assist the HR Manager for the full spectrum of human resource and administration functions which include recruitment, staffing, performance evaluations, onboarding and offboarding.
• Perform day-to-day operations of HR function and work according to company policies and SOP.
• Handle work passes related issues such as application, renewal, cancellation, expiration, follow up with medical check-ups, updating information to MOM etc.
• Assist to prepare weekly/monthly reports in a timely and accurate manner
• Administer the HRIS and liaise with service provider for resolution of issues when necessary.
• Administer and update employees' database on a timely and accurate basis
• Assist to advice Heads of Department and all employees on HR policies and procedures, employee rewards and benefits.
• Ensure company regulation and practicesare relevant to the Employment Acts and statutory requirements
• Maintain HR Benefits and Compensation matters, Training & Development and improvement of internal HR Process
• Any others ad-hoc duties as assigned by supervisor or management.

QUALIIFCATIONS/REQUIREMENTS

• At least Diploma in Human Resource Management or a related field
• Locally Candidates must be familiar with Singapore Labour Laws and Foreign work pass regulations/procedures
• Knowledge of HR Processes and best practices
• Minimum 3 years of generalist experience in HR and administration.
• Possess excellent communication, interpersonal and analytical skills
• High attention to detail, ability to multi-task, good planning, co-ordination and follow-up skills
• Able to work in a fast-paced environment, independently, prioritise tasks and meet tight deadlines
• Proficient in MS Office Application, such as Words, Excel and PowerPoint.

We offer competitive remuneration package to the right candidate.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

• Respond to daily requests for quotes by preparing and submitting prices for customers in a timely manner
• Monitor Purchase Order and ensure correct pricing before submitting to fulfillment team
• Provide good customer service and respond promptly to customer inquiries and concerns
• Support administrative tasks, such as invoicing
• Ability to prioritize tasks and self-manage daily workload
• Adhoc duties as assigned by Manager

Shangri-La Rasa Sentosa, Singapore

We are looking for a Technician (Electrical / Mechanical) to join our team!

As a Technician (Electrical / Mechanical), we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned work requests within the hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Salary: $2980- Degree Holder

Working Days: Monday - Friday

Working Hours: 10am - 730pm

Location: Agape Village (Toa Payoh)

Contract Period: 1 year

Job Responsibilities:

As an NAVH Triage officer, you will help to attend to violence-related enquiries that come through the NAVH. You will be involved in supporting the following tasks required to right site these violence-related calls:

• Engage caller to understand severity of situation
• Gather and verify information with other sources
• (e.g. schools, family members, relatives, government databases)
• Conduct risk and safety assessment for cases
• Determine response time and right-siting of cases
• Engage agencies to ensure warm transfer of cases
• Engage key family members to work with an agency

Requirements:

Functional/Technical Competencies

• Degree in Social Work, Psychology or related discipline preferred
• Good written and communication skills
• Ability to converse in mother tongues e.g. Malay, Tamil and Mandarin, an advantage

Generic Competencies

• Able to work calmly in highly stressful situations and environment
• Good engagement, assessment, problem solving and multi-tasking skills
• Good analytical and critical thinking abilities
• Strong planning and administration skills
• Be willing to work shift hours, where required, as the NAVH is a 24/7 helpline

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

We regret to inform that only shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Our Client is a well established General Insurer with long standing history in the market. As a Accounts Officer, your responsibilities will include but not limited to the following:

• Handle Accounts Payables duties - process invoices and payments.
• Handle Accounts Receiveable duties - timely and accurate sales billing and monthly update of AR reports.
• Perform accurate data entry to computerized accounting system.
• Perform bank reconciliation and balance sheet schedule
• Prepare bank in cash, cheque, sales register

Requirements:

• Diploma in Accountancy with at least 1 year of experience in processing partial set of accounts.

A Better Co Pte. Ltd. | EA Licence No.: 24C2350 | Jerlin Aw Bi Zhi (R1218675)

Job Description

• Lead and manage full spectrum of HR functions including strategic Human Resources development, Recruitment & Selection, Compensation & Benefits, Learning & Development, process and compliance, handle of Grievances and Exit procedures
• Develop and execute recruitment strategies to support project growth
• Responsible for planning & implementation of HR projects or initiatives
• Lead, organize, maintain and develop HR policies
• Handle job advertisement on job portals
• Handle full process of recruitment by coordinating, scheduling and facilitating interview
• Manage onboarding and offboarding process for employee
• Prepare workstation for new employee by setting up the laptop, connecting to the printer and installing the software
• Collect, check and verify the attendance
• Handle full process of payroll
• Handle application, renewal and cancellation of work passes
• Handle government license application and renewal
• Track the probation review, annual review for the employees
• Prepare weekly report and monthly report to management
• Handle company worker’s accommodation such as dormitory rental contract, check-in & out and all related matters
• Handle work injury claims
• Handle flight ticket purchase
• Administer training related matters including coordination or enrolment of internal & external courses, update and maintain training record
• Initiate plans and activities for a cohesive working environment
• Manage general office administration works such as maintaining office facilities, panty/ stationary supplies, letter preparation
• Assist in sourcing the vendors for office equipment, software, etc
• Verify the invoices an prepare payment form
• Sorting of incoming mails and arranging of courier services
• Maintain proper documentation of employee records
• Any other ad-hoc duties which may be assigned

Job Requirements

• Candidate with at least 6 years relevant experience is preferred
• Degree in any qualifications
• Able to start work immediately or with short notice will be added advantage
• 5.5 days / 6 days work week (Alternate Saturday)
• Has knowledge to use payroll software such as Whyze
• Willing to work in Construction Site
• Independent, good communication skills, able to work well under pressure

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Responsibilities

• Assist Consultants/client in the supervision and quality assurance of construction works on site
• Ensure that all installation methods and material used are in accordance with the contract drawings and specifications
• Liaise with the contractors/sub-contractors in the coordination of site works
• Highlight discrepancies, feedback site progress and irregularities to Consultants
• Ensure the contractors maintain work safety, cleanliness and tidiness of the site

Requirements

• Diploma in Architecture
• Certificate in Building Construction Supervisors Safety (BCSS)
• Minimum of 5 years of relevant experience in architectural construction, preferably in Singapore
• Project location: Changi East (Transport pickup at Tanah Merah MRT station)

ROLE & RESPONSIBILITIES:

Project site supervision, inspection, documentation, and coordination for architectural, interior fit-out works and landscape works for healthcare project

JOB DESCRIPTION:

· Supervise and inspect all construction works, including architectural, interior, facade, and landscape works, including interfacing with building services.

· Inspect and monitor the quality of architectural materials delivered to the site.

· Check and ensure all materials, construction, and/or installations are in accordance to approved specifications, drawings, samples, and method statements. To highlight to the Client/Consultants any deviations or non-compliant works carried out by the Contractor.

· Check and ensure works are carried out in a safe manner and in accordance to statutory requirements.

· Monitor project progress schedule and quality standards and ensure quality and timeline objectives are met.

· Keep and maintain proper and updated daily records of site progress and all works done, including records of tests, inspections, the status of work, safety, site diary, material and equipment on site, labor, dayworks, provisional quantities, etc. for easy retrieval and reference.

· Attend all site, progress technical coordination, and BIM meetings.

· Provide daily updates and weekly reports on the status and progress of the Contractor’s work, including potential problems, defects, and non-compliance.

· Coordinate with the Contractor and Employer’s direct vendors for furniture/equipment in the execution of affected works to ensure no implication to work progress.

· Perform other related duties as required by the Client/Consultants.

JOB REQUIREMENTS:

· Possess a Recognised Technician Diploma or ITC Certificate (Higher NITEC/NITEC) or relevant National Construction Certificate of Supervision (NCCS) in Architectural or its equivalent

· Must be accredited RTO by BCA/IES/ACES.

· Fully conversant with statutory regulations and requirements.

· Familiar with BCA CONQUAS, Quality Mark assessment and safety aspects for site supervision, quality control procedures, and BIM.

· Meticulous and detail-oriented in quality management and ensuring good workmanship.

· Responsible and proactive in resolving and managing site issues with good team spirit, communication & interpersonal skills.

· Minimum 5 years of relevant site experience in as a full-time RTO

· Experience in supervising architectural and interior design supervision of multi-storey buildings in Singapore with precast construction and possess good knowledge of architectural finishing works and relevant local construction codes and practices is an advantage.

· Previous site supervision experience in healthcare projects is an advantage.

Responsibilities

• Assist Consultants/client in the supervision and quality assurance of construction works on site
• Ensure that all installation methods and material used are in accordance with the contract drawings and specifications
• Liaise with the contractors/sub-contractors in the coordination of site works
• Highlight discrepancies, feedback site progress and irregularities to Consultants
• Ensure the contractors maintain work safety, cleanliness and tidiness of the site
• Update daily/monthly record of defects, coordinate with contractor for rectification works and follow up with residents

Requirements

• Diploma in Civil and Structural
• Must registered with IES as a Resident Technical Officer (C&S)
• At least 5 years’ experience in the supervision of project
• Experience in Building services centre is require
• Has supervised precast components
• Has an eye for details and resourceful
• Location of the Project: Punggol North

Job Description

• Lead and manage full spectrum of HR functions including strategic Human Resources development, Recruitment & Selection, Compensation & Benefits, Learning & Development, process and compliance, handle of Grievances and Exit procedures
• Develop and execute recruitment strategies to support project growth
• Responsible for planning & implementation of HR projects or initiatives
• Lead, organize, maintain and develop HR policies
• Handle job advertisement on job portals
• Handle full process of recruitment by coordinating, scheduling and facilitating interview
• Manage onboarding and offboarding process for employee
• Prepare workstation for new employee by setting up the laptop, connecting to the printer and installing the software
• Collect, check and verify the attendance
• Handle full process of payroll
• Handle application, renewal and cancellation of work passes
• Handle government license application and renewal
• Track the probation review, annual review for the employees
• Prepare weekly report and monthly report to management
• Handle company worker’s accommodation such as dormitory rental contract, check-in & out and all related matters
• Handle work injury claims
• Handle flight ticket purchase
• Administer training related matters including coordination or enrolment of internal & external courses, update and maintain training record
• Initiate plans and activities for a cohesive working environment
• Manage general office administration works such as maintaining office facilities, panty/ stationary supplies, letter preparation
• Assist in sourcing the vendors for office equipment, software, etc
• Verify the invoices an prepare payment form
• Sorting of incoming mails and arranging of courier services
• Maintain proper documentation of employee records
• Any other ad-hoc duties which may be assigned

Job Requirements

• Candidate with at least 6 years relevant experience is preferred
• Degree in any qualifications
• Able to start work immediately or with short notice will be added advantage
• 5.5 days / 6 days work week (Alternate Saturday)
• Has knowledge to use payroll software such as Whyze
• Willing to work in Construction Site
• Independent, good communication skills, able to work well under pressure

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

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