Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit rotating shift work and night shifts.

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

• Location: Beach Rd
• Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]
• Salary : $ 2,000 - $ 2,600

Responsibilities & Duties :

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Front Desk Staff

Role Overview:
The primary responsibility of the Front Desk Staff is to deliver exceptional customer service while ensuring the seamless operation of front desk activities. This role requires a focus on patient satisfaction, operational efficiency, and effective communication.

Key Responsibilities:

• Reception and Patient Engagement: Warmly welcome patients upon arrival, handle check-ins, and manage initial inquiries, ensuring a positive first impression.
• Appointment Coordination: Schedule, confirm, and manage patient appointments, including cancellations and rescheduling, to maintain an efficient patient flow.
• Administrative Duties: Maintain accurate patient records, oversee daily cash flow, handle phone inquiries, and assist with general questions.
• Patient Assistance: Escort patients to treatment rooms, aid with registration forms, and address patient concerns to ensure a comfortable experience.
• Sales and Service Information: Provide patients with information about services without focusing on high-level sales targets.
• Objective: Facilitate a smooth clinic experience by overseeing essential operational tasks and enhancing patient satisfaction.

Additional Responsibilities:

• Patient Education: Offer clear, informative explanations of treatment benefits, package options, and how they align with patient needs.
• New Patient Conversion: Focus on converting first-time patients into loyal, long-term clients by offering personalized recommendations.
• Follow-Up and Retention: Conduct follow-up calls and check-ins to encourage return visits, keep patients informed of their progress, and discuss future treatment opportunities.

Shift work Mon- Sat

Must be able to communicate in English and Chinese

Job Type: Full-time

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Requirement

• At least 1 year of relevant experience
• Able to work independently and team player
• Good interpersonal and communication skills
• Applicant with no experience working on dental clinic but are willing to learn are welcome to apply

Responsibilities

• Provide assistance to dentist in all dental procedures
• Perform front desk duties such as answer phone calls, attend to customers and provide customer service patients, take care of clinic inventory
• Perform admin duties such as maintaining clinical recording, filing etc.
• Maintain overall hygiene standard
• Responsible for the cleaning, disinfect and sterilization of instruments and equipment

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

诚聘前台收银员 Front Desk Cashier

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all pass holder to apply

工作地点: 新加坡 - 多个地点

全岛 7 間分店 , 地铁站附近

7 outlets island wide, Multiple locations

了解更多信息，请电/ Whatsapp我们：+65 97499906

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Requirements

This role is to manage front desk on a daily basis and to perform a variety of customer service relationships roles:

Responsibilities

• attend to all phone calls/ walk ins/ email enquiries/ booking and confirmation of appts/ sending out appointment reminders
• greetings and registrations of customer upon arrival
• provide consultations to clients before and after their treatments
• rapport building with customers and build positive relationships
• schedule appointments & meetings for customers and staffs
• taking payment and performing payment settlements
• studio daily and monthly administrative and logistics works
• manage and assists all other front desk and client relationship activities

Requirements

• proven track record in Beauty/ Aesthetic/ Customer Service/ Brow Studio
• fluent in English and Mandarin is a MUST (verbal/ phone/ messages)
• are a smart and people person
• highly-organized and responsible
• able to multitask and work in fast paced environment
• ability to remain calm & graceful even under stressful circumstances
• good attitude and pleasant appearance
• 5 days week- (10am-9pm including public holidays & weekends)

* Attractive and Competitive salary package for the right candidate based on proven past work experiences, track records and the right positive attitude and mindset *

Kindly Email [email protected] or whatsApp +65 86668088 with your latest resume and a photo. Only shortlisted candidates will be contacted.

Thank you.

Contract: 12 months

Work Location: PLQ

Working hours: Mon - Fri, 9am - 6pm

Responsibilities

• Manage walk-in policyholders’ and Financial Representatives’ queries/ requests on policy related matters
• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time
• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;
• Provide excellent customer service experience;
• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;
• Highlight any potential concerns/risks and proactively shares best risk management practices;
• Other ad hoc duties to ensure smooth functioning of various touchpoints such as assisting the Digital Communication department and the Call Centre.
• May be rotated among different Service Centres
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Requirements

• Diploma or Degree or Professional Insurance Qualification.
• Good written, verbal communication and interpersonal skills.
• Proficient in MS Office application.
• Positive and able to multi task.
• A team player with good interpersonal skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description

• Manage the reception area to ensure cleanliness and organization.
• Greet, serve drinks and maintain a professional and inviting atmosphere for all guests.
• Answer and direct incoming phone calls promptly and professionally.
• Handle all incoming and outgoing mail and packages.
• Liaise with Management office for maintenance and other office matters.
• Manage office supplies and keep inventory of front desk supplies.
• Assist with general administrative tasks as required.

Requirements

• Previous experience in a similar role.
• Good communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks simultaneously.
• Singaporean or SPR only.

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 2 to 4 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Guest Relation Officer | 5 Days | Up to $3k | Downtown

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression.

Responsibilities

• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Interact and attend to guest’s enquires
• Handle cashiering duties
• Maintain the filing system and required reports
• Handle guest reservation using Opera system
• Provide information about amenities, major attractions and hotel services.
• Anticipate guest needs and build rapport with customers.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front counter and back office area.

Requirements

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift, PH and weekends

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Beauty Wellness Customer Service Front Desk @Somerset

• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

• Great remuneration package
• Gainful learning opportunity

About Our Client

Global logistics leader providing one stop business solutions for it's clients

Job Description

• Provide first-level support to users in Singapore Operations and extended regions for hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems promptly, escalating to higher-level support when required.
• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
• Support the creation and management of user accounts, permissions, and access controls.
• Monitor, assign, and report on Service Desk tickets.
• Ensure regular deployment of software updates and patches.
• Track system performance and network stability, reporting issues as they arise.
• Assist in backup and recovery procedures to maintain data integrity.
• Collaborate with IT teams to implement system upgrades and new technologies.
• Coordinate with vendors for secondary support and ensure issue resolution.
• Document reported issues, resolutions, and follow-up actions in the ticketing system.

The Successful Applicant

• Strong troubleshooting skills for Windows operating systems.
• Experience with Active Directory, Microsoft 365, and MS Office applications.
• Basic knowledge of networking concepts, including TCP/IP, DNS, and VPN.
• Proficiency in using ticketing systems such as ManageEngine-ServiceDesk or similar platforms.
• Familiarity with Windows Server is a plus.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 3 years in an IT support or helpdesk environment preferred.

What's on Offer

Great remuneration package with gainful learning opportunities

Contact

Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref

JN-112024-6601379

Phone number

+65 6416 9897

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Beauty Wellness Customer Service Front Desk @Somerset

• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

TP (Tullett Prebon)

A world-leading intermediary in the wholesale financial and energy markets, Tullett Prebon seeks to maximise value for its clients' trading activities across voice, hybrid and pure electronic channels.

We offer broking services for a wide range of asset classes, including Equities, Credit, FX, Rates and Insurance Derivatives.

Across all asset classes, Tullett Prebon offers e-solutions to give clients the choice to enter prices and execute trades electronically and directly via one of our hybrid electronic trading systems, or to engage with brokers to help identify and negotiate trades.

Role Overview

This is an entry level role and will provide the successful application with on-the-job training and vast exposure to the fast-paced financial markets. We are ideally looking for a bright and enthusiastic individual that can work autonomously and collaboratively in a small team and can think on their feet. This is an exciting opportunity to be part of highly experienced team and would be perfect for somebody looking to start their career in Financial Services.

Role Responsibilities:

•Promote TP ICAP group.

•Ensure timely input of trades into trading systems.

•Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner.

•Keep trade records up to date.

•Update real-time electronic whiteboards with market data.

•Provide input on various projects for brokers and traders.

•Provide trade details to brokers and traders on a daily basis.

•General administrative duties across the desk.

•Monitor markets, keep up to date with financial news and geo-political events that impact the financial markets.

Experience / Competences:

Essential

•Demonstrated interest in the financial markets and the economy.

•High level of computer competence.

•Hard working and willingness to learn.

•Ability to work effectively in a high-pressure environment, can keep emotions under control in difficult situations.

•Build relationships and networks with both internally and externally wherever possible.

•Instils Trust - gaining the confidence and trust of others through honesty, integrity, and authenticity.

•Attention to detail.

•Team player - demonstrates ability to work effectively with others, communicating clearly and instilling trust with your colleagues.

•Values Differences - recognizes the value that different perspectives and cultures bring to an organization.

•Works ethically and shows respect for both professional and company values.

Desired

•Handles situations and problems effectively using own initiate.

•Seeks opportunities for improvements.

•Demonstrates high levels of energy in seeking out and achieving new goals.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]

We are looking for an Assistant Engineer to be an essential member of a 24/7 Service Desk to ensure high availability of our customer’s enterprise IT services and to restore normal IT service to affected users as quickly as possible.

Responsibilities:

• Monitor enterprise IT networks and server systems
• Act as a single point of contact to customers/users, resolver groups, third party service providers and other departments
• Respond to hotline calls and e-mails within agreed timescales
• Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales
• Maintain documentation and comprehensive records of issues and problems

Requirements

• Diploma in Electronics Engineering, Information Technology, Computer Science, Computer Engineering or equivalent
• 1 to 2 years of working experience.
• Strong teamwork and communication skills
• Excellent customer service skills
• Prior experience in Network Operations Centre (NOC) environment preferred but not required