Front Desk Position – Physiotherapy Clinic (Central Area)

We are looking for a friendly and organized team member to join our physiotherapy clinic!

Your Responsibilities:

• Patient Management: Greet patients warmly, handle registrations, schedule appointments, send reminders, and guide them with care.
• Administrative Support: Manage records, billing, payments, and daily reporting.
• Communication: Answer calls, address queries, and coordinate seamlessly with therapists.
• Operational Support: Keep the front desk and clinic tidy, organized, and well-stocked with supplies.
• Customer Service: Share clinic information, collect patient feedback, and encourage follow-up visits.
• Technology Use: Utilize clinic management software to manage appointments and support patient care.
• Professionalism: Maintain confidentiality, demonstrate a professional and positive attitude, and manage your time effectively.

If you enjoy creating a welcoming environment and keeping things running smoothly, we’d love to hear from you!

*Seeking for a Settlements Officer with minimum 3 years of experience handling Treasury operations/Settlements in a Bank*

THE COMPANY

This bank is a highly reputable organization. They have a strong leadership and work culture. As they continue to expand their operations, they seek for a Treasury Operations/Settlements officer to be part of their team.

JOB RESPONSIBILITIES

• Handle Treasury products’ transactions (FX, Money markets, Derivatives, Security/Bonds, etc.)
• Handle remittances
• Handle swift operations
• Perform MAS reporting (MAS 610, 650, 755)
• Perform AML checks
• Ensure smooth processing of trades e.g. Input, edit, check trades or fund transfers etc.
• Collect and follow up on documents from counterparties
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree Holders in Business, Finance, Accounting/Commerce (or any relevant education)
• Minimum 3 years of experience handling Treasury operations/Settlements in a Bank
• Meticulous, team player, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

NO EXPERIENCE REQUIRED (5 days work, 2 off days)

Able to commit weekends and PH

42h per week

7am - 430pm ($12/h)

930am - 7pm ($12/h)

11am - 830pm ($12/h)

8pm - 730am ($16/h)

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter

• Ensure smooth traffic flow at the lobby and at the driveway

• Ensure admitting patients are sent to the room as soon as possible

• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up

• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement sets for designated patients

• Make specialist referral appointments for walk-ins

• Work with supervisors to ensure the assigned service stations are manned effectively

• Perform any other duties or undertake other responsibilities as assigned by Customer Service executive and above

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

7am - 430pm

930am - 7pm

11am - 830pm

8pm - 730am

Job Description:

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

Requirements

• Possess at least a Higher Nitec/Diploma in any field
• Able to commit to shift hours
• prior customer service experience is an advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey, telemarketing activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

• Candidate with prior experience in outbound call preferred

• Candidate with prior experience in front desk management preferred

• Basic Computer knowledge (Microsoft Excel and Word)

• Have a pleasant disposition with a positive attitude

• Excellent in customer service delivery

• Organised, self-motivated, and result-oriented individual

• Demonstrate a sense of urgency and work well under pressure as an individual and in a team

• Good verbal & written communication and interpersonal skills

• GCE ‘O’ levels and above

a) 8.30am to 6.00pm (Monday to Friday) and

b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

• Basic Salary: $6,000 to $8,000 Basic + $1,000 Transport allowance + Mobile + Sales Commission

• Possess sales experience in SEMICONDUCTOR FRONT END PROCESS

Our client is a Europe MNC & a global leader of instrumentation equipment in the semiconductor industry.

Responsibilities:

• Manage & grow client base from MNC to SME
• Achieving or exceed sales & revenue targets
• Support, perform & coordinate instrument demo to clients
• Manage complex sales with ability to sell across different levels within accounts

Requirement:

• Diploma or Degree
• Possess Sales experience in Semiconductor Front End process
• Proficient in Chinese to coordinator with Chinese speaking clients

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Tel: 6950 9757

7am - 430pm ($12/h)

930am - 7pm ($12/h)

11am - 830pm ($12/h)

8pm - 730am ($16/h)

• Provide patients and visitors with direction and assist with their enquiries/requests at the Concierge counter

• Ensure smooth traffic flow at the lobby and at the driveway

• Ensure admitting patients are sent to the room as soon as possible

• Ensure discharging patients are fetched as soon as possible and coordinate limousine pick-up

• Liaise with florist and other departments for the offering of fruits/flowers gift/arrangement sets for designated patients

• Make specialist referral appointments for walk-ins

• Work with supervisors to ensure the assigned service stations are manned effectively

• Perform any other duties or undertake other responsibilities as assigned by Customer Service executive and above

Requirements

• Minimally GCE A level and above

• able to commit to AM and PM shift minimally

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

7am - 430pm

930am - 7pm

11am - 830pm

8pm - 730am

Job Description:

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

Requirements

• Possess at least a Higher Nitec/Diploma in any field
• Able to commit to shift hours
• prior customer service experience is an advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

As a Central PIE Yield Engineer / Senior Engineer / Principal Engineer at Micron Technology, Inc., you will be responsible for providing leadership to the global Micron network to drive yield, product quality improvement, new product introduction (NPI) through technical expertise, business process management and project execution.

This role needs to centralize the project information, including achievements, design requirements and testing difficulties from multiple departments located in Japan, Taiwan, Singapore, US; and drive the project to meet specs within defined tight schedule.

Responsibilities and Tasks

• Promote worldwide alignment for improved benchmark performance and efficiency gains through global project management and execution, network BKM leveraging and enhancement, and business process creation and re-engineering.
• Drives yield breakthroughs by understanding the comprehensive test flow across steps, testing conditions, product design/operation and propose an effective solution for yield versus reliability requirements.
• Foster innovation to solve yield issues with the help of generating ideas from characterizing the device fail-modes using the deeper expertise in device architecture, physics, and available testing knobs.
• Lead a multi-functional team to build frontiers in the areas of yield improvement by demonstrating the knowledge of test flow, device, bench characterization, fab process and technologies.
• Strong collaboration with Product, Test, Quality and Fab Engineering to develop best in class process, BKMs and work towards alignment across fabs, tech-nodes and technologies to achieve benchmark yield performance.
• Maintain and improve knowledge and technical expertise, explore innovation opportunities with critical thinking and detailed approach.
• Maintain a strong and open relationship with peer group and managers in other functional areas within central team and outside in areas such as Fab, Technology and Development, Product, Test and Quality Engineering.
• Communicate and respond to issues in a timely manner.
• Demonstrate ability to give effective presentations to both small and large groups on project updates and new initiative proposals.
• Periodically follow up with manager to ensure all type of goals are met and get assistance to remove obstacles.
• Travel to Micron Fab locations as necessary for face-to-face work.

Requirements

• Bachelor’s / Masters / PhD in Electrical Engineering, Microelectronics, Physics, or related field of study.
• Knowledge in Semiconductor Device Physics, DRAM/NAND/Logic product operations, parametric/electrical test, and probe yield.
• Experience in Product, Test, Yield, Design Engineering will be added advantage.
• Experience on DRAM High Bandwidth Memory will be a plus to this job position.
• Good data analysis, debugging, problem solving, reporting and presentation skills.
• Good multi-tasking, verbal, and written communication skills.
• Strong interpersonal skills and customer/co-worker relationships. Validated teamwork skills with a strong focus on developing good team dynamics.
• Good organizational capabilities and ability to work effectively with minimal direction.
• Intermediate to advanced PC skills including Microsoft Office.
• Ability to be flexible with job responsibilities and take the initiative to assume added responsibilities.

Maximizes yield by working on tools, the process, or wafer fabrication recipes. Troubleshoots wafer fabrication problems and performs root cause analysis. Works with other process areas to understand and control process deviations. Long-term investigation of defect issues may require extensive work with shift engineering and other functional areas. Evaluates products to ensure they meet the required design and performance specifications. Conducts research to assess process adjustment requirements and recommends process improvements or equipment changes needed to efficiently manufacture new product or part types.

1) Assist the Security Manager in the daily security operation.

2) Provide Security Coverage for Special Functions and Daily Operations.

3) Surveillance of all hotel staff to ensure they abide by the Hotel’s House Rules.

4) Assist with investigations and reports for any cases.

5) Maintain and operate Carpark system.

6) Ensure accountability and tracking of all Lost & Found Properties.

7) Attend all Departmental meetings and in-house training sessions.

8) Prepare and maintain Daily Attendance Record.

9) Report to the relevant departments regarding defects or problem areas observed during daily patrol.

10) Inspect and ensure that all Fire Exit and locking device are in good working condition.

11) Assist the Company Emergency Response Team (CERT).

12) Inspect and maintain all fire fighting equipment. Render first aid to injured persons as and when need arises. Maintain the First Aid box and ensure sufficient supplies.

13) Put up Daily Security Report.

14) Ensure that there is smooth flow of traffic at the carpark and ensure car do not park haphazardly.

15) Attend to minor breakdown calls at the carpark and to rectify minor defects at the carpark machines.

16) Assist in maintaining the guest room door locks and guest room safes

17) Monitoring of CCTVs.

18) Attend Fire Safety training and participate in Fire Drills.

19) To keep the Security Manager posted on all matters of interest involving the Hotel and the department.

20) Any other duties that may be required of him by the Security Manager from time to time.

• All workplace safety and health matters
• Conduct Inspection and meeting
• Conduct accident/incident investigation
• Plan and organize safety promotion program
• Compile report/minutes/training materials/trend analysis
• Liaison with relevant authorities, client and all others
• Supervision of Workplace Safety and Environment workers
• Administrative and document tasks
• Update of relevant acts and regulations

Job Requirements:

• MOM registered Workplace Safety and Health Officer (WSHO)
• Minimum of 8 years working experience as WSHO in the Construction Industry.
• First-Aider Certification an added advantage.
• ECO Certification.

About us

Bruc Bond simplifies corporate banking. It connects entity clients to a diverse network of partner banks, and manages their relationship seamlessly for the long term with the corporate mission of providing Private Banking experience to Corporates and other financial institutions.

Licensed in Singapore as a Major Payment Institution, Bruc Bond facilitates the opening of bank accounts and enables their ongoing management through its global banking partnerships and secure open-banking platform. The technology allows integration of multiple bank accounts, as well as digital connectivity to global banks and external service providers via APIs so that clients’ transaction banking can be conducted from a single window.

Bruc Bond is FinTech-Certified with a stable growth record in Singapore and overseas.

We provide a favorable working environment with a strong start-up culture including facilities for employees’ professional and individual growth, with particular emphasis on financial services compliance. We present an opportunity for the right candidate to join and grow as part of a team with a global presence, and expanding our licensing footprint.

What you will do for us:

- Be the visible leader and go-to expert of the Company’s Compliance function for both internal and external stake-holders, including financial services regulators

- Maintain and ensure adherence to the Company’s Compliance Manual, including through delivery of associated Training and Effectiveness assessment

- Conduct periodic Business-wide and AML/CTF Risk Assessments, and recommend preventive and detective control actions to senior management

- Through participation in external stake-holder engagements, ensure the business is kept up to date on regulatory change requirements, including timely implementation of control requirements

- Ensure timely and accurate reporting to regulatory bodies

- Participate in continuing education requirements to keep valid necessary professional certifications

- Hands-on implementation of client-specific compliance controls including in the area of AML/CFT Policy & Procedures, Training, Open-reporting, Conflict of Interest, and timely internal testing/independent audits when needed, including execution of conduct of client-specific risk assessment, due diligence to procedures and on-boarding actions

- Conduct and maintain minutes of periodic Policy Compliance Committee deliberations and actions, in order to enable the Company’s Board to discharge its oversight responsibilities

- Assist the CEO and other Functional heads in implementing the company’s growth plans in a compliant manner by working with applicable internal and external stake-holders involved across 3 pillars of our strategy, including development of Digital Asset transactions infrastructure

- Offers growth opportunity to be designated as group Money Laundering Reporting Officer and Chief Compliance Officer for the right candidate

Requirements

- Degree qualified, with minimum 5 years of financial services compliance work experience in Singapore

- Solid technical understanding of financial regulations affecting AML/CFT, KYC, PEP, sanctions and aspects of general compliance

- Demonstrable experience in digital asset storage and transactions management is a must, including implementation of the FATF ‘travel rule’

- Experience in dealing directly with financial services regulators and/or regulatory aspects e.g. payment service act in Singapore

- Ability to engage internal stakeholders and advise and make recommendations on regulatory company policies

- Strong knowledge of MAS regulations; experience working with MAS would be an advantage

- Experience in a compliance role in a financial institution/Bank, preferably in the corporate banking environment

- Professional Certification(s) in the area of Compliance or AML/CTF

Skills

- Ambitious individual ready to take on real responsibilities and drive company policy

- Detail-oriented with an analytical mind, demonstrating strong problem-solving skills and delivering accurate results

- Ability to work on projects alone (self-starter) and set-up monitoring of progress

- Fast and independent learner

- Good team player

- Ability to adapt to rapid changes and deal with certain level of unknown

- Experience in working across time zones when required and flexibility in approach is a must

- Experience in a global organization with multiple locations is an advantage in the present environment

- Use of electronic analytical and communication tools such Microsoft Office suite and remote meetings

Responsibilities

• Handle reservations through telephone, faxes & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, overseas calls, etc
• Be familiar of the hotel’s room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

Requirements

• At least 1 year experience
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

Benefits

• Will be cover under Group Medical Insurance
• Additional monthly performance Bonus
• Central working location

Front Line Associate (Full-time) – Singapore

Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front Line Associate (Full-time).

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You will be responsible for welcoming customers, providing them with guidance & help in processing their transactions. Another aspect of your role is to ensure that all transactions are performed in accordance with our compliance rules and you will professionally deal with customers inquiries in a timely manner.

Here are some skills, attributes, and qualifications you will have:

· Customer service experience in money transfer operations

· Problem-solving skills

· Experience in cash management

· Fluency in English and other languages preferred

· Proficiency in MS Office tools

· Able to work on weekends, especially on Sunday

Benefits

You will have access to multiple health insurance options, accident and life insurance, and resources for development and training, in additional to a range of other global employee benefits
(https://careers.westernunion.com/global-benefits/).

The following additional location-specific benefits also apply (note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment).

Your Singapore specific benefits include:

• Employee Assistance Programs
• Global Recognition and Rewards Programs
• Employee Wellness
• Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
• Hospitalization Insurance Coverage
• Group Life Insurance

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

- Ensure workplace safety, health and environment practices, procedures and processes comply with WSH Act and regulations, Code of Practice and ISO 14001 and ISO 45001,

- Manage incident via in-house incident reporting system and perform investigations, recommend actions and follow up matters arising from these activities,

- Collate and analyze incident statistics (incident / near miss) and recommend intervention strategies; to eliminate/reduce the risk of future occurrences and incidents of ill health and lost workdays;

- Inspect workplace to identify hazard and risk and implement corrective actions accordingly,

- Perform annual internal audit as well as the support external audit when assigned,

- Perform Safety Induction Program for all new employees as well as developing and implementing programs to raise employees’ awareness of work risks and to help cultivate a strong safety culture within the organization,

- Review and update WSH requirements in Company’s Safety Management System manual and support safety programs / initiative,

- Prepare and implement safe work procedure and risk assessment for every single job,

- Manage permit application and renewal process,

- Conduct HSE promotional events,

- Any other duties as assigned.

• Understand and effectively implement the organization’s SHMS at site
• Plan, organize and manage EHS promotional activities within the site to cultivate good EHS practices;
• Provide reasonably practicable and effective EHS recommendations to team members to ensure compliance to legal and other requirements;
• Motivate, coach and counsel on EHS matter to site workforce on an on-going basis with particular regard for recalcitrant personnel;
• Co-ordinate the work of team members, allocate tasks and provide effective supervision;
• Lead the risk assessment team at site;
• Participate as a risk management team member in the corporate RM organization;
• Brief project manager/ project team periodically on the execution status of the overall safety program;
• Carry out safety orientations and to conduct daily safety toolbox meeting (if required);
• Conduct monthly EHS Committee meeting with Specon Contractor and Subcontractors;
• Review existing safety measures and recommend safety measures for upcoming works during the safety committee meeting;
• Recommend Stop Work Order to Project Manager when unsafe conditions arise including to promptly correcting any unsafe conditions or safe work practice;
• Attend client/consultant safety meeting/ weekly coordination & technical meeting;
• Lead investigation and maintain records for every first aid case, accident and near miss at the work site;
• Conduct emergency drills periodically
• Inspect site to ensure all facilities and equipment relevant to the maintenance of environmental health are in proper working condition and do not pose any environmental health hazard;
• Identify and discuss environmental health irregularities such as mosquito and fly breeding, rodent infestation, noise / dust / smoke / water pollution, poor housekeeping, earth littering, poor refuse management, poor maintenance of sanitary facilities, etc. and recommend measures to rectify such irregularities;
• undertake corporate WSH responsibilities if necessary well versed in ISO45001
• Any other duties as may be assigned

Job Requirements:

• Candidate must possess Specialist Diploma in Workplace Safety & Health, Risk Management Level 2 and First Aid certified.
• 5 years practicing as a WSH Coordinator
• 1 year post registration of Workplace Safety and Health Officers with the Ministry of Manpower
• Responsible and with good attitude personnel.
• Willing to work under minimum supervision
• Well verse in MS Words and in MS Excel
• Experience in Civil / A&A construction projects
• OHSAS 18001 or ISO 45001 and ISO 14001 internal auditor certificate

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

• Manage claim payment for assigned portfolios in weekly basis

• Process staff claim & vendor invoices

• Handle payment queries from vendors and internal customer

• Monitor bank accounts for payment refund, claim refund etc.

• Prepare journal entries

• Prepare billing for month end closing

• Prepare documents for audit

• Support system enhancement involving UAT

• Other duties and tasks as assigned

Job Requirements

• Degree in Accountancy/Finance

• Knowledge of SAP System will be an added advantage

• Strong knowledge of MS Office Applications

• Keen to learn

Only shortlisted candidates will be notified

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

What You Will Deliver

• Provide quality customer services to prospective and existing clients in a professional manner
• Be proficient and knowledgeable with our products and services so as to generate interest in our customers
• Answer and handle customer’s enquiries, feedback and complaints with high service standard to retain existing customers timely and tactfully
• Make warm/cold & inbound/outbound calls to existing and potential customers
• Work with a team of customer servicing staff in providing full support to clients’ enquiries on account opening, application verification and account management
• Update monthly promotion log sheet /campaign log sheet /weekly report
• Simple administrative tasks such as data entry, editing, and processing of customer information
• Assist in any ad hoc tasks assigned by team lead and Managers

Who You Are

• Minimum 2 years’ relevant working experience in the Telemarketing/ Customer Service field is preferred
• Mature with a positive attitude, self motivated and desire to learn
• Customer service-oriented attitude, good team player with excellent communication skills and a strong sense of responsibility
• The skills and discipline to work both independently and as part of a team
• Able to work in a pressurized and fast paced environment
• Fluent in both English and Mandarin to liaise with main office (HK) counterparts is an added advantage
• Proficient in MS office applications e.g. Excel, Word, and Google Docs/sheets are preferred
  

Job Responsibilities

• Responsible for welcoming customers in a courteous and prompt manner and lead them to a prepared table in accordance with outlets’ seating procedures
• Attend to customers’ enquiries and/or feedback, promotion packages via phone calls and email timely, professionally and in an efficient manner and make outbound calls when needed
• Respond appropriately to enquiries / feedbacks and escalate when needed
• Answer calls, process customers’ reservations and update system accordingly
• Ensure PDPA compliance when handling personal data of customers
• Coordinate private events for large group reservations
• Provide customers with estimated waiting time
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of customer flow in service stations

Job Requirement

• Be able to work in a standing position for long periods of time
• Effectively bilingual in English and Mandarin and able to communicate clearly and efficiently to our guests
• Strong customer oriented mindset with good communication, interpersonal and problem-solving skills and ability to take pressure
• Exceptional grooming habits and positive attitude with an interest in delivering excellent service quality to customers
• Computer literate (Microsoft Office / Excel) and internet savvy
• Must be able to work on weekends and public holidays

What do we offer?

• Transportation will be provided after midnight hours
• Opportunity for Career Advancement within the Group
• Fun working environment

If you pride yourself on providing great personalized service and are keen to work for a progressive brand, then this an opportunity to get excited about!

APPLY NOW to join our team, enjoy incredible career development opportunities! Please send your resume with details on experience, last drawn and expected salary, via APPLY NOW button below.

(We regret that only short listed candidates will be notified)

Responsibilities:

• Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the hotel rooms to increase revenue and occupancy
• Responsible for the daily operations of front office and ensure high standard of service constantly maintained
• Ensure efficient check-in & check-out of guest and members
• Study all reservations for the day and make necessary arrangements before guest's arrival
• Any other duties assigned by the reporting officer

Requirements:

• Minimum GCE 'N' level or SHATEC education
• Some experience in a similar capacity would be an advantage
• Computer literate
• Pleasant personality and service oriented
• Willing to work on weekends, public holidays and rotating shifts including mid-night shift.
• Only Singaporeans

Job summary

Responsibilities: Maximize room sales and revenue for the Club; maintain sales attitude at all times and use every opportunity to "up-sell" the...