My Client is from an MNC looking for a Workplace IT service Analyst.

Main responsibilities include:

• Get involved in Incident, Problem and Service Request Management
• Provide workarounds and solutions based on Service Level Goals
• In the case of Problem Management, collaboration with IM&T Competency Centers or Solution teams to ensure corrective actions and testing by other users
• Propose or recommend IM&T Services modifications to reduce user impact
• Refer more complex problems to problem managers or senior level

Minimum experience required:

1) At least 2 years of IT Experience. ***Prior Experience working in MNC's is a plus

2) Knowledge of Microsoft-based operating systems to perform troubleshooting

3) knowledge of IT infrastructure : Lan, WAN, Windows servers, active directory

4) Knowledge of informatics hardware (PC, Printer, scanner, smartphones etc

Interested applicants, please send your updated resume in MS WORD format to [email protected] for faster response. Do include your availability, last drawn & expected salary. Thank you.

Gabriel Liang l R1983062

Responsibilities

Respond to enquiries via email or phone for room booking promptly

Coordinate and communicate with operations department for guest special requests to ensure smooth operations

Input reservation information into system

Manage corporate and group bookings

Ensure correspondence are replied within 24 hrs

Follow up and monitor on advance deposits or prepayment

Promote and upsell of rooms to increase revenue

Requirements

NITEC or higher qualification

Relevant working experiences in hospitality or travel agency

Excellent interpersonal and communication skills

Able to multi-task and strong time-management

Some knowledge in using Opera Cloud

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:
Guest Experience Team Leader

As a Guest Experience Team Leader, you will play a pivotal role in ensuring that our guests have a seamless and extraordinary stay at our property. Being at the forefront of delivering unparalleled experiences to our guests, your primary responsibility will be to oversee and coordinate all aspects of a guest’s stay experience, from anticipating their needs to exceeding their expectations. Your ability to deliver warm, welcoming and personalised service will be instrumental in elevating guest satisfaction and brand loyalty.

What you will do:

Guest Relations

• Build meaningful connections and maintain strong relationships with guests, addressing their inquiries, concerns and feedback promptly and professionally.
• Proactively seek opportunities to enhance their experience during their stay.
• Coordinate efforts across departments to create lasting memories for guests celebrating special occasions.
• Coordinate the meet and greet for VIPs arrivals.
• Coordinate the Lobby Ambassador program.

VIP Management

• Develop and maintain relationships with VIP guests and Special Attention guests, recognising their preferences and ensuring extra attention and special treatment for this group of guests.
• Manage and anticipate the needs of VIP guests, ensuring personalised services and special arrangements are provided to create unforgettable moments.
• Assist with room reservations.
• Assist with in room check-in.

Guest Experience Enhancement

• Continuously seek ways to enhance the guest experience by developing and implementing innovative guest recognition programs and initiatives.
• Collaborate with various departments to ensure seamless guest experiences across all touchpoints, focusing on areas such as Front Desk, Concierge, Housekeeping and In Room Dining.

Team Leadership

• Lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service. Provide proper guidance and training, and set clear performance expectations and foster a culture of excellence.

Problem Resolution

• Demonstrate effective problem resolution skills and handle challenging situations with poise and tact, focused on a solution-oriented approach and a commitment to guest satisfaction.

Quality Assurance

• Conduct regular evaluations of guest interactions and review guest feedback to identify trends and areas for improvement. Take corrective actions and implement strategies to maintain the highest levels of guest satisfaction.

What you bring:

• Bachelor’s degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience in luxury hospitality, with a strong track record in front office or a similar role.
• Exceptional interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.
• Demonstrated problem-solving abilities and a proactive approach to guest satisfaction.
• Impeccable attention to details and a passion for creating memorable guest experiences.
• Excellent communication skills, both written and verbal, with fluency in English
• Familiarity with hotel management systems is a plus

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

Key Responsibilities

--Experienced with customer service + receptionist duties.

--Be able to multi-task, answer phone calls, register and bill patients and reply text messages.

Key Requirements

--Relevant aesthetic clinic experience would be a plus.

--Proficient in English and Mandarin languages.

--Minimum Diploma qualifications.

--Cheerful warm personality.

Job Description

• Greet and welcome guests that come to the office premises in a friendly & professional manner.

• Responsible for managing day-to-day office activities.

• Handle meetings schedule, receive the guests.

• Responsible for managing office supplies and other admin activities

• Maintain office security by following safety procedures and controlling access via the reception desk.

• Direct visitors to the appropriate person and office as per the defined procedure.

• Answer, screen, and forward incoming phone calls.

• Receive, register, sort and distribute daily mail/deliveries/documents .

• Perform other clerical receptionist duties such as filing, photocopying etc.

• Performing ad-hoc administrative duties.

• Provide excellent customer service.

EA Number: 11C4879

Our clients (financial institutions) have multiple openings for Front End / UI React Developers to join their digital banking team.

Responsibilities

• You will produce robust front end for advanced financial banking and trading applications connecting with server side
• At least recent 5 years of experience in front end development using React.JS
• Strong knowledge of Web development technologies, including HTML5, React JS etc
• Ability to work with a team of developers and strong individual contributor.
• A passionate coder
• Good attitude and keen interest in developing good quality code.
• Strong communication skills and teamwork

Qualifications

• Min 5 years in UI development with React.js. (min 2 years)
• Angular <= v1.7 a plus.
• Styling (CSS) and scaling styles for different devices.
• Node.js and javascript preferred.
• Object-Oriented programming and design.
• Data structure design and uses.
• Testing frontend frameworks.
• Git workflow includes general code management, branching, committing, and merging.
• One or more frontend technologies and programming languages.
• One or more functional business processes that an IT system supports

Advanced knowledge:

• React.js.
• Angular <= v1.7 a plus.
• Styling (CSS) and scaling styles for different devices.
• Node.js and javascript preferred.
• Working experience (2+ years) in at least 2 of the following Technologies: CSS, HTML5, XML, DTD, XSLT, Angular
• Object-Oriented programming and design.
• One or more functional business processes that an IT system supports

Demonstrated ability to:

• A strong independent contributor who works well with other team members
• Assist and guide others technically through collaboration and pair programming.
• Troubleshoot, identify and resolve advanced issues in a timely manner.
• Own and be accountable for written and reviewed code.
• Write reusable, sustainable, and performant code.
• Write tests and defensively solve problems to create stable deliverables.
• Deliver code in a timely manner as defined by our agile process.
• Challenge existing code patterns, propose alternatives, and justify the value gain.
• Understand how existing systems will be impacted by proposed solutions.
• Critically analyze the code of others as well as their own, provide constructive feedback.
• Proactively ask for assistance when hindered by roadblocks or requirement issues.
• Actively seek or take on complex problems within a project or domain

Interested candiates please email your latest resume to [email protected]

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Job Summary:

• Front desk receptionist
• Automobiles industry
• Basic salary up to $3000
• Variable bonus on a yearly basis
• 5 days work week (rotating shift)
• Location: Alexandra Rd
• Able to commit on weekends

Key Responsibilities:

• Handle phone calls and provide accurate information to the enquiries
• Greet and check in to customers' arrival
• Provide refreshments to the walk in customers
• Manage the sales executive turn system
• Ensure the showroom is tidy and orderly
• Ensure the display cars are in good condition
• Other related ad-hoc job

Key Requirements:

• Has experience in customer service ground job
• Must be able to commit on weekends

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

6 Months Front Office Associate needed!

Job Scope:

• Develop and maintain effective professional relationship with clients and provide assistance on phone and in person
• Ensure good customer services for guests and manage all communication with guests for check in and check out process.
• Monitor operations and ensure compliance to all quality assurance standards when dealing with patients
• Any Ad hoc duties as assigned by supervisor

Requirements:

• Min Higher Nitec/Diploma in any field
• Min 2 years Customer Service Experience

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

We are as reputable financial institution dedicated to providing money exchange and money transfer services to our customers. As part if our commitment to excellence, we are seeking dedicated individuals to join our team.

As a HR Assistant, you report directly to the management. Your main duties includes:

• Assist with day to day operations of the HR functions and duties
• Apply/renew/cancellation of work permit
• Staff Scheduling
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Communicate with public services when necessary

Requirements:

O levels and above ( Fresh School Leavers welcome)

Job Description:

• Handle the full spectrum of Accounts Payable
• Ensure timely and accurate month-end and year-end financial closing for Accounts Payable
• Timely posting of purchase-related transactions includes checking and verifying supplier invoices and ensuring the invoices are endorsed by the respective department with the correct account code
• Responsible for the accurate preparation of outgoing payment and payment voucher
• Posting of manual journal entries for staff claims
• In charge of the reconciliation of vendor aging report and supplier’s SOA
• Perform month-end intercompany reconciliation
• Perform monthly bank reconciliation
• Maintain proper filing system and other ad-hoc duties assigned

Requirements:

• Must have at least a Diploma in Accountancy/ LCCI or equivalent qualification
• Fresh Graduates welcome to apply
• Minimum 1 year of working experience in Accounts Payable function or equivalent preferred
• Experience in IT industry is preferred
• Must be able to multi-task and to meet tight deadlines
• Independent and self-motivated
• Experience with MS Dynamics 365 is an advantage

• Plan and carry out preventive maintenance throughout the hotel to ensure that standards are maintained for guest comfort.
• Assist the Chief Engineer in the general administration, training and coaching within the department.
• Ensure the smooth daily operation in the department through supervision, delegation of duties and coordinate all engineering activities within the Hotel.
• Ensure the preventive/ corrective maintenance for all the hotel’s facilities are done promptly.
• Conduct routine checks and log data of all facilities, following up on faults and repair works if required.
• Perform property/ room preventive maintenance inspection and update.
• Perform incident investigation and prepares report.
• Source for quotations and prepare purchase requisitions for spare parts and repair works.
• Maintain the tidiness of the store, workshop and check on the tool inventory.
• Ensure that all spare parts are available for use whenever required and proper storage of supplies & materials.
• Maintain fire-fighting facilities and equipment in compliance to the Fire Safety regulation.
• Perform regular energy/ defect analysis and be involved in energy management.
• Keep up to date on safety-related administrative documents.
• Ensure his/her own safety and the safety of others during interventions and those of the external service providers.
• Be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• Maintain records of repair work and daily checks as required by the local Council, § Government and Manufacturer specifications.
• Support the co-ordination of safety and security/risk management programs via third party providers
• Work with the operational Department Heads team to ensure InterREACT tracking and compliance
• Ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• Ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• Strive to honour the Accor Vision and demonstrate active use of Accor Values.
• Any other reasonable request within your range of competence as required by Management.

Key Responsibilities

Plan and schedule transportation routes for individuals, groups, or cargo

Coordinate transportation activities with drivers, dispatchers, and other transportation personnel

Ensure compliance with safety regulations and standards

Monitor transportation logistics to ensure on-time delivery and minimize delays

Address and resolve transportation-related issues and emergencies

Maintain transportation records and documentation, including invoices and bills of lading

Required Skills

Excellent organizational and planning skills

Strong communication and interpersonal abilities

Proficiency in using transportation management software and tools

Ability to work well under pressure and adapt to changes in schedules or routing

Knowledge of transportation regulations and compliance requirements

Strong problem-solving skills and the ability to think creatively and analytically

1. JOB DESCRIPTION

Receiving goods from contractor/supplier.

To ensure that cargo received are in good condition, weight and dimension of cargo is accurate.

Packing of cargo when needed.

Collecting cargoes in the vicinity when required.•

Pick, pack & label shipments.

To ensure accurate receipt & release of goods with accurate documentation.

Support Import / Export / Delivery functions when needed.

To lodge-in cargo from warehouse to terminals (airline warehouse)

2. JOB REQUIREMENT

Able to read and write simple english.

Forklift driving permit a bonus.

Physically fit as manul labour required.

Posses class 4 driving license.

Roles & Responsibilities

Scope :

All finance and accounting matters relating to our business.

Accountabilities/Responsibilities :

-Maintaining accurate and up-to-date records of financial transactions, including accounts payable and receivable, general ledger entries, and bank reconciliations.

-To prepare invoices for reporting.

-Preparing all Final Disbursement Accounts (FDA) accurately and within deadlines.

-Prepare and arrange 'Cash To Master (CTM)' with vendors.

-Process payment to suppliers and staff reimbursement.

-Prepare monthly AP journals, postings and schedules.

-Any other adhoc tasks as assigned by your immediate supervisor

Skills and Qualifications :

Proficient in Microsoft Excel and D365

Numerical Skills and attention to details

Diploma in Accountancy or its equivalent

Responsibilities

· In-charge-of Purchasing Functions, sourcing, recommending and negotiating of/with suppliers

· Procurement of correct quantity and quality of goods to maintain continuous operation at the same time keeping the inventory at the lowest safe level.

· Ensure timely delivery and constant monitoring of all outstanding orders.

· Conduct yearly reviews with key suppliers.

· Establishing agreements for key commodities.

· Establishing and maintaining good communication with all departments to ensure efficient communications.

· Compile purchasing cost saving report

· All Purchasing related administrative work

Requirements

· Diploma in Engineering or O Level with 3 to 5 years of relevant experience in manufacturing environment.

· Possess outstanding interpersonal and strong negotiation skills, ability to work independently.

· Experience in vendor quality management and practices in purchasing & inventory management.

Roles & Responsibilities:
Join our team and be a part of an environment that fosters career growth, accompanied by a range of attractive benefits and incentives.

Job Highlights:

• Good Career Prospects
• Competitive Salary Packages
• Incentives

Job Descriptions:

1. Provide customer service for residents, visitors, and/or guests.
2. Write accident and incident reports for any suspicious activities or safety hazards.
3. Check IDs and manage who enters the building.
4. Walk around regularly to look for any problems or suspicious activity.
5. Act quickly and appropriately in emergencies to protect people and property.
6. Help tenants and visitors with questions or directions.
7. Write down any incidents or unusual events and escalate to the right people.
8. Keep in touch with other security staff and management.
9. Make sure safety rules are followed and help in emergencies.

Job Details:

• Working Hours: 0730hrs to 1930hrs
• Location: CBD

Salary Packages:

• Full-time: Up to $2,800.00/- (5.5 days work week)

Benefits:

• Good Career Progression
• Comprehensive Annual and Medical Benefits

Contact Information:

For more information or to express your interest, please contact:

• Recruitment: +65 90078899

You are also welcome to walk in for interviews during office hours (Mon to Fri, 9 am to 5 pm) at No.2 Sims Close, #05-05 Gemini Sims, Singapore 387298.

• Ensure the quality and quantity of food/ logistics items before delivery.
• Loading/ unloading catering items into/ off the assigned vehicle.
• Deliver catering items, set-up and dismantle catering buffet at various locations according to standard procedures.
• Communicate with customers on the set-up requirements and related enquires with patience and professional manner.
• Enhance the buffet set-up by using different decorations/ props when necessary.
• Ensure the cleanliness and condition of assigned vehicle.
• Perform food safety, work safety and road safety rules and policies at all times.
• Cooperate and communicate with other departments for any necessary arrangement/ issues regarding customers’ orders.
• Report immediately to superiors if there is any operational inconsistencies, incidents or accidents.
• Perform any other duties to be assigned from time to time by superiors.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

• To maintain and keep track of calibration of equipment used during analysis
• Conduct regular checking / inspection to ensure buildings are always maintained to a good condition
• Carry out sampling and stability testing.
• Troubleshoot and perform minor repairs on M&E services & installation for the building, which includes but not limited to general handyman work in fitting, installation, electrical wiring, plumbing, painter, carpentry and etc.
• Supervision of conservancy / building and ensure that all maintenance & repair works carried out by term contractors are properly done / complete on time
• Responsible for client’s satisfaction, attend to and investigate any complaint on maintenance and service works
• Assisting the client’s Management Team in emergency control where situation arise
• Perform QC checking, sampling and routine analysis of in-coming raw material.

Job Requirements:

• NITEC, Higher ITEC or Diploma in Electrical/Mechanical Engineering or relevant discipline
• 1 to 2 years of experience in Engineering field
• Able to work on shift duty including weekends and public holidays
• Able to work independently with less supervision
• Able to work under pressure condition
• Proficient in Microsoft Office Applications and computer literacy
• Work locations include SMRT Mandai Depot or other MRT stations
• Able to start immediately or within a short notice

Remarks for Applicants:

Please submit your resume including information on your salary package for the companies that you have been in service and reason for resignation. Please also mention your expected salary and availability for the position. Thanks

Job Description

• Managing inventory and warehouse equipment.
• Overseeing the production of goods to meet timelines and standards.
• Coordinating processes with all departments and point persons involved.
• Creating reports and analyses for reporting to management.
• Optimising transportation and delivery processes.
• Managing conflicts such as equipment malfunction, bottlenecks, and client complaints.

Job Info:

• Working Days: 5 days/week (including 1 Sat or Sun)
• Working Hours: 10am - 8pm (weekdays), 10am - 5pm (weekends)
• Location: West

Job Description:

• •Assisting and performing all incoming documentation check to ensure consistency and compliance to process
• Adherence to system process, updating and administrative support
• Handle enquiry calls and emails
• Preparation and disbursement of loans
• Assess and review of loan agreements
• Any other ad-hoc duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

JOB OVERVIEW

To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and convert to sales where possible to meet hotel targets.

At Holiday Inn® we want our guests to relax and be themselves which means we need team members to:

• Be you – by being natural, professional and personable in the way you are with people
• Get ready – by taking notice and using your knowledge so that you are prepared for anything
• Show you care – by being thoughtful in the way you welcome and connect with guests
• Take action – by showing initiative, taking ownership and going the extra mile

DUTIES AND RESPONSIBILITIES

FINANCIAL RETURNS:

• Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
• Promote the Hotel’s (and IHG generally) products and services
• Prepare and execute action plans which increase reservation sales and associated business
• Record special billing arrangements for groups and conventions

PEOPLE:

• Work along with direct manager to participate in periodic trainings and keep upto date with the latest developments
• Ensure that IHG Code of conduct is followed at all times

GUEST EXPERIENCE:

• Maintain a high level of product and service knowledge about all IHG Hotels in your region
• Develop and maintain a regular pattern of sales calls
• Record and process reservations made by phone/fax/email
• Accept wait list reservations
• Process amendments to reservations such as extensions, early departures, etc.
• Maintain knowledge of special rates/ offers/ promotions

RESPONSIBLE BUSINESS:

• Manage “no show” reservations by investigation and recording of same
• Monitor reservation levels and inform Managers of current and future occupancy rates
• Prepare reports as requested
• Demonstrate Awareness of H&S policies and procedures and ensure all procedures are conducted safely and within H&S guidelines
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers
• Log security incidents and accidents in accordance with hotel requirements
• Performs all other duties as assigned

ACCOUNTABILITY

This position records and processes all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets. This is done under the general guidance of the Reservation Manager, or his /her delegates, within the limits of established InterContinental Hotels Group and local hotel policies and procedures. You will help to create a desired work culture around our Winning Ways of the InterContinental Hotels Group and embrace the IHG Commitment. Daily shared tasks include Arrival report check, reservations made yesterday, cashiering, email replies, and other side duties (subject to direction from the Reservation Manager).

QUALIFICATIONS AND REQUIREMENTS

High School or vocational Certificate in Hotel Management, Business Administration, or related field, with 1 year’s related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Possesses problem solving and organizational and training abilities. Proficient in the use of computer.