Job Responsibilities:

• Report to the Senior HSE Manager, the main functions of the role will be to assist SHSEM in developing, implementing and monitoring consortium HSE program and policies
• Prepare legal register and monitor it to ensure compliance of legal requirements including Singapore Standard and Code of Practice pertaining to HSE
• Maintain HSE Management System (HSEMS) documentation including comprehensive records and reports of HSE management activities up to date
• Organise promotion such as HSE campaigns, training courses, competitions, contests and other activities to develop and maintain the HSE consciousness of persons employed in the work site in establishing healthy and safe working conditions
• Prepare weekly / monthly reports according to client’s format and statutory reports as required
• Participate in all HSE inspection of the work site carried out for the purpose of assessing the efficiency of any measures taken in compliance with the HSEMS
• Be part of risk management / assessment team and conduct risk analysis and HSE assessment
• Promote HSE culture in the workplace
• Prepare training matrix for education and training on HSE
• Prepare and communicate HSE Workplan and implement and monitor status of action plans, concerns and decisions to respective personnel on site, client and contractors
• Act as Secretary to the HSE Committee and assist the Chairman in planning and directing the functions of the HSE Committee
• Conduct periodic internal audits of the HSEMS to ensure HSEMS is reviewed at six monthly intervals by an independent HSE auditor in accordance with statutory and contractual requirements

Job Requirements:

• A Diploma, Advanced/Higher/Graduate Diploma, Engineering (Civil), Engineering (Environmental/Health/Safety) or equivalent
• Workplace Safety and Health Officer (WSHO) registered with the Ministry of Manpower (MOM) and registered Environmental Control Officer (ECO) with NEA
• Preferably eight (8) years’ experience in industrial buildings and process plant construction projects
• A self-driven and meticulous individual who has strong ability to multi-task
• Proven expertise in MS Office software
• Possess strong interpersonal, oral and written communication and organization skills
• Substantial understanding and knowledge of local regulation, Singapore Standards and Code of Practices especially related to HS
• Highly motivated, well organized, resourceful and proactive
• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations (Consortium Partners)
• Strong problem-solving, organizational, analytical and critical thinking skills
• Flexible approach and able to work under pressure with a can-do attitude and a desire to win
• Ability to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
• Willing to work 5.5 days at Tuas area (Joint venture project)
• Might require to take shfit works during piling works (additional allowances will be paid if required to do shfit works)

Responsibilities:

• Submission of investigation reports and preparing the relevant documents i.e. advisories, warnings, Notices Of offer of Composition and prosecution papers.
• Investigation work will include taking statements from any witness or suspect in the field or interview room
• Pictures taken for investigations and other relevant documents shall be forwarded to the Authority upon completion of the investigations.
• Key in investigation details into the Authority’s system via the provided computer/laptop as directed by the Authority
• Responding to activation for urgent cases detected at Checkpoints and inland locations.
• Respond to phone activations for urgent cases detected at Checkpoints and inland locations

Requirements :

• Prior substantial working experience with the Singapore Police Force or other related law enforcement agencies;
• Knowledge in conducting investigation, surveillance and inspection;
• Must be physically fit;
• Experience in handling unruly or violent behaviour by offenders;
• Have proficient verbal and writing skills in English and a second language;
• Must be able to handle dynamic situations in the field, including but not limited to the handling of female offenders/witnesses etc.
• Working timing : 8.30 AM to 6.00 PM ( Monday to Friday )

Location : Jalan Bahar

Our client, a leader in the commodities industry, is seeking a highly organized and detail-oriented HR Officer to play a key role in managing international mobility processes and providing seamless HR support.

Key Responsibilities

• Act as a trusted advisor to employees, providing guidance on mobility policies and resolving queries related to benefits, relocation, and other mobility processes.
• Oversee international relocation logistics, including work pass applications, accommodation arrangements, and ensuring compliance with tax and mobility policies.
• Manage and maintain accurate reports on mobility cases, salary data, and key metrics to support assignment calculations, including income tax reporting for international employees.
• Handle the employee lifecycle with precision, including onboarding, transfers, offboarding, and providing administrative support for relocation processes.
• Collaborate with payroll vendors to ensure accuracy in payroll processing, including tax provisions, bonus calculations, and payroll entries, while maintaining compliance.
• Support the administration of employee benefits, wellness programs, and regulatory reports, including government-related surveys.
• Work closely with mobility and remuneration teams to drive HR initiatives and activities that enhance the employee experience.

Requirement:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–2 years of experience in HR administration or coordination, preferably in a multinational environment.
• Strong organizational and multitasking abilities with excellent attention to detail.
• Proficiency in Microsoft Office, especially Excel, with strong analytical skills.
• Knowledge of Compensation and Benefits and familiarity with international mobility or relocation processes is an advantage.
• Exceptional verbal and written communication skills.
• A proactive and problem-solving approach to challenges.

Kindly submit your resume in MS Word format to [email protected]

EA Licence No 18C9228 Registration No. R1108261 (Tan Li Tze)

We regret to inform that only shortlisted candidate will be notify

Job scope :

• Attend to feedback/complaints/tip offs on Tobacco related offences and work assigned by the Authority

• Conducting observations, patrols and Enforcement activities

. Conducting raids and operations under appropriate supervision of the Authority officers.

• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority

Requirement :

Possess own vehicle

Roles & Responsibilities

• Provide on-site support to all our offices in Singapore.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.
• Implement and audit necessary controls and procedures to protect information according to IT policies.
• Provide operation support to system and network administrator and vendors.
• Assist Finance Managers on IT Asset Management processes.
• Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
• Create and ensure network documentation and diagrams are up to date.
• To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
• Oversee IT Vendor performance and report to Management
• Office Security management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.(optional)
• Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
• Willing to travel between offices and to support business operations.
• Ability to manage IT projects is preferred.

To provide workplace safety & health (WSH) enforcement support, ensure safe work procedures are implemented. enforce site safety practices, organize site safety & health awareness program, conduct audit, meeting and reports for relevant parties. maintain the iso standards in ISO140001 and ohsas45001.

• Degree/Diploma in Engineering or equivalent
• Minimum 3 years of experience
• Good communication skills
• Good Interpersonal skills
• Must be ECO certified with NEA
• Must be WSHO certified with MOM

Grace AG is looking for Facilities Officer to support our 2 church campuses at Grace@Tanglin and Grace@BukitBatok.

The successful candidate will be responsible to provide facilities and building maintenance support, to ensure smooth operations of the church facilities. Candidate must be willing to be deployed and rotated for duties at both campuses.

What You’ll Do

• Work with facilities team in managing the building services (CCTV/ Premises Access/ Chiller/ Carpark Gantry), church services and events etc.
• Partner with Pastoral staff to ensure that our facilities are able to support the Campus’ ministries needs
• Partner with our Facilities Management Company (FMC) to ensure the readiness and preparedness of our premises for activities across the week
• Support booking of rooms and set up of room facilities
• Ensure that security, health, and safety standards are aligned with compliance
• Assist in renewal of various licenses and permits as necessary
• Work with FMC to plan and manage periodic maintenance schedules
• Provide administrative support and back-up to the team as necessary
• Systematic, meticulous, and attentive to ensure a thorough follow through of processes
• Be part of project teams where needed

Who You Are

• Serving your full-time call to ministry
• Minimum NTC 3 in M&E or equivalent
• Knowledge of M&E services will be an added advantage
• Proficient in computer processing skills such as Microsoft 365
• Dependable, responsible, independent and resourceful, with a positive mindset and initiative to contribute
• Strong team player who's ready to roll up sleeves and work alongside a team that's hardwired to work hard, and for whom work is a joy to serve in the Kingdom of God
• Minimum 1 year experience in a similar environment
• Fresh Diploma Holders in any Engineering Discipline are welcome to apply

JOB DESCRIPTION

Medical Officers are conditionally or fully registered doctors

Major Duties and Responsibilities:

1. Management of all patients under their care, including but not limited to:

· Active involvement in daily ward rounds

· Ordering and reviewing of investigations and treatment

· Performing and/or assisting in procedures and interventions

· Communicating with patients, relatives, and colleagues

· Obtaining informed consent for major procedures

2. Assisting and supervising House Officers in their team

3. Reviewing and/or clerking all new cases in their assigned wards/teams and performing emergency treatment

4. Updating and completing case records of all patients under their care

5. Assist in the running of Specialist Outpatient Clinics

6. Counselling patients who wish to be discharged against medical advice

7. Writing medical reports and signing death certificates

8. Participating in department training activities and meetings

JOB REQUIREMENTS

· Graduation from one of the medical schools recognized by the Singapore Medical Council

· Completion of housemanship

· High standards of professionalism and ethical conduct

· Good communication skills

• Responsible for sourcing
• Responsible for sales & gross profit margin
• Check and review products' performance, on a continuous basis, to ensure that the category is managed effectively
• Plan promotion activities
• Negotiate other Income Rental for (Gondola End, Bin, Block Display, etc.)
• Negotiate Trading Terms, Rebate & Incentive with suppliers
• Develop private Label / House Brand
• Update Planogram periodically according to sales performance and margin contribution of the category
• Work with Operations to maximize sales & profit

Overview and Objective of the Position

The Marketing Officer will work collaboratively with the Marketing and Admissions team in the execution and evaluation of marketing strategies that contribute to growth of domestic student enrolments at Curtin Singapore.

A key focus of this role will be in executing recruitment and conversion activities to drive increased domestic student enrolments. This will be achieved by supporting partnership management, development and execution of sales and marketing strategy, and tactical execution of lead conversion strategies.

Key Result Areas:

• Participate in student recruitment activities including, but not limited to, training, events, education fairs, handling enquiries, campus tours and student conversion
• Liaise with applicants, education agents onshore and offshore and Navitas Source Country Offices in regard to applications and enrolments such as:

1. Implement interaction through various communication channels
2. Manage or respond to enquiries or applications with relevant stakeholders
3. Provide information packs to stakeholders
4. Identify and allocate applicant enquiries to relevant stakeholders
5. Facilitate resolution of issues raised by relevant stakeholders

• Work closely with the Admissions team regarding student applications and acceptance process
• Contribute to student recruitment targets and provide input on forecasts against key initiatives and enrolment targets
• Provide input into the development of annual marketing plans, recruitment targets and budget
• Provide support on data collection for market and competitor research
• Provide support in building and nurturing relationships with agents, schools/ institutions, industry, and governments
• Ensure compliance with internal and external regulatory framework
• Domestic travel may be required

Qualifications and Selection Criteria Essential

• Relevant qualifications and demonstrated work experience within the education industry or related area
• Demonstrated commitment to the provision of a high quality client-focused service and develop sales and recruitment strategies that deliver against agreed student targets
• Demonstrated ability to manage a high volume of tasks with competing priorities in an organized manner and within strict deadlines
• High level interpersonal, communication, negotiation and presentation skills including Business level written and oral capability in English and Mandarin
• Ability to demonstrate innovative thinking and proactive work habits including an eye for detail
• Proven ability to work autonomously and collaborate as a team player
• Flexible attitude to work including a willingness to work outside of normal office hours in support of recruitment activities
• High level computer skills including an understanding of and experience in using various student management systems

Desirable

• Success in a sales role within the Higher Education sector, within Singapore or internationally
• Knowledge of admissions policies and procedures pertaining to administration, Singapore Immigration & Checkpoints Authority policies for Student’s Pass
• Experience of working effectively within a matrix structure to ensure competing demands are met
• Familiarity with lead automation systems, Marketo, Salesforce, or Power BI

• Responsible to oversee the day-to-day planning, management, operations and safety of facilities management works and service with adequate administrative staff.
• Responsible to carry out systems' heath and obsolescence monitoring, obsolescence management, crisis management, fire safety management, investigation and carry out rooy cause analysis of the incident, not limited to accident, power outage, and systems failure.
• Shall be full-time on-site
• Contract period Jan’25 – Jun’25

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To perform lobby, patrol and escort duties.
• To respond to needs of guests and request of departments/ or staff for security assistance.
• To check on carpark for suspicious activities.
• To issue security passes to contractors.
• Any other ad-hoc duties as assigned.

Requirements:

• 6 days work week.
• Singaporeans and PR only.
• Valid Security License issued by PLRD/SIRD.
• At least 1 year of experience in a similar capacity in the Hospitality industry.
• Positive attitude and able to take responsibility.
• Able to communicate clearly and work in a team.
• Able to work on rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 1 Feb 2025.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• To participate in the development of safety and health policies, practices and procedures throughout Company network in compliance with Governmental Regulations.
• To develop Company Safety & Health procedures and programs.
• To monitor new legislation as it relates to safety and health standards and practices and facilitate changes as necessary.
• Liaise with MOM, NEA, PUB and other relevant authorities on all WSH issues.
• To lead the development of and provide guidance to location safety personne regarding issues relative to safety and health programs and practices.
• To identify, investigate, report and provide relative to root causes for incident, employees safety programs, regulatory compliance relative to safety and health.
• To develop and implement solutions for emergency preparedness plans for company sites.
• To participate in hazard identification and risk assessment.
• To ensure that the Integrated Management System (ISO9001 & ISO45001) is implemented, maintained and improved.
• To ensure compliance with legal and other applicable requirements.
• To ensure safety in the course of work
• Possess ECO qualification will be an added advantage.

Our client, a market leader in industrial vehicle is looking for finance officer to join their team on a full time basis.

Working Location: 8 Tuas Avenue 18, Singapore 638892

Working Hours: 8.30am - 5.30pm (Monday - Friday)

Working Arrangement: onsite (during probation period); hybrid work arrangement after confirmation (subject to HM's discretion)

Responsibilities

• Billing and Invoicing

- Maintain an up-to-date billing system and generate accurate invoices in a timely manner.

- Ensure invoices are sent to customers promptly.

• Payment Collection and Reconciliation

- Follow up on payments to ensure timely collection and proper allocation.

- Perform account reconciliations.

• Credit Control and Reporting

- Conduct billing, collection, and reporting activities within specified deadlines.

- Monitor customer accounts for non-payments, delayed payments, or irregularities and take appropriate actions.

• Database and Records Management

- Maintain accurate and updated customer records in the database.

- Reconcile accounts and resolve payment discrepancies.

• Receipt / Cash Management

- Follow established procedures for processing receipts and cash handling.

- Process payments and prepare bank deposits efficiently.

• Customer Service

- Investigate and resolve customer queries in a professional manner.

- Address inquiries from customers and sales personnel promptly.

• Ad-Hoc Tasks

- Undertake other duties or projects as assigned by the immediate supervisor.

Requirements

• Certificate in accounting or bookkeeping or O Level
• 1-3 years accounts receivables and general accounting experience
• Knowledge of accounts receivable and general accounting principles
• Proficient in relevant ERP systems (Esker or Microsoft Dynamics 365 (AX))
• MS Office proficiency (Excel, Outlook, Word)
• Knowledge of regulatory standards and compliance requirements
• Attention to detail and accuracy
• Good verbal and written communication skills
• Time management and organizational skills
• Team player
• Able to work independently with minimum supervision

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Job Description & Requirements

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

Job Description:

• Perform administrative (non-ecommerce & ecommerce) duties
• Invoicing
• Arranging of delivery routes
• Processing and fulfillment of ecommerce orders
• Data entry
• Processing of sales order in relation to purchasing, packing, shipping, billing and coordination
• Provide customer service for all customer enquiries/contact
• Any other ad-hoc duties as assigned

Job Requirements:

• Proficient in Microsoft Excel and Microsoft Powerpoint.
• Knowledge and experience in Microsoft Dynamics 365 Business Central.
• Candidate should be meticulous.
• Must be able to work independently.
• At least 3 Years of relevant working experience in the related field is required for this position.
• Preferably with working experience in the E-commerce.
• 5.5 days work week.

Job Scope :

- Managing of foreign employee work pass related matters

- Support and maintain training administration and certification for operators

- Support and coordinate HR welfare activities and employment engagement

- Manage eLeave in Workday and reporting

- HR administration such as maintaining for Pfiles, employee information in Workday System

- Manage day-to-day operations issues for Blue Collar employee

- Managing and ensuring confirmation for new employees is on time

- Diploma in HR or equivalent.

- 2 years’ of relevant experience

- Relevant experience in Manufacturing environment

- Experience with Work Pass application

- Able to start in a fast paced environment

- Able to start work immediate or short notice

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Responsibilities:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Performs administrative duties

• Supports the Aftersales Manager / Service Manager with administrative activities and paperwork

• Prepare documents for approval

• Monitor leave application for approval

• Monitor over time submission for approval

• Assists with all subcontractors PO / sublets

• Conducts follow up according to subcontractors’ last activity

• Ensures office supplies are sufficient and to order

• Safekeep uniforms and safety boots and coordinate ordering

• Knows the relevant KPIs for his or her target achievement

• Ensures the smooth cooperation between all interfaces

• Filing of all documents and scanning and archiving

Supports the warranty department

• Makes sure that all customer data are updated

• To submit warranty claims

• Take part in warranty disposal

• Ensures warranty documents are submitted on time and error free

• General administration of all warranty matters

Customer care with call centre and reception

• Liaise with call centre on customer requests

• Assist with CCR-S

• Assist with VOC scores and response rate

. Minimum 1 year admin or working experience .

• Follow up on feedback and requests for Service Assistant and Advisors

• Singaporean/PR Only
• Board the Vessel for meeting with captain, liase with MPA

• Good team player with positive attitude
• Able to work independently
• Must commit at odd hours
• Required to work on weekend, public holiday and early mornings as necessary
• Basic computer knowledge
• Preferably able to effectively bilingual in English and Mandarin (to liaise with Mandarin speaking clients)

• Salary negotiable
• Contact directly +65 9710 1370

Administrator Responsibilities:

• Supporting company leadership and supervising administrative department activities for staff members.
• Greeting office visitors and directing them to the appropriate parties.
• Handling basic office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
• Coordinating schedules and managing calendars for multiple parties to ensure that activities are properly arranged with no conflicts.
• Making travel arrangements and preparing documents, presentation materials, and facilities for meetings.
• Entering and updating company, employee, and client records.
• Ordering, storing and distributing office supplies.
• Maintaining, repairing, or replacing office equipment.
• Directing, reviewing, and optimizing office operations to increase accuracy, productivity, and efficiency and reduce costs.
• Providing basic bookkeeping services.

Administrator Requirements:

• High school diploma or equivalent.
• Degree in business administration or a relevant field is preferred.
• At 1 year's experience in administrative services or related fields.
• Additional education, certifications, or experience is advantageous.
• Understanding of accounting principles and bookkeeping software may be required.
• Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.
• Exceptional verbal and written communication skills.
• Proactive, organized approach to multitasking.
• Strong leadership and interpersonal skills.
• Professional appearance, courteous manner, and clear, friendly phone voice.

Job Descriptions:

• Conduct general security related duties
• Manage access control at the different assigned points
• Assist in incident management (E.g. fire, emergency activation)
• Patrolling and conduct inspection of all emergency equipment
• Ensure and manage a smooth traffic flow
• Maintain and update all security occurrence book
• Any other duties that may be assigned from time to time by the superior

Job Requirements:

• Minimum secondary education with at least 2 years of relevant security experiences
• Possess the Private Security License issued by the Security Industry Regulatory Department (SIRD)
• AED or First-Aid certified, an added advantage
• Positive work attitude with strong service skill
• Able to work rotating schedules including weekends and publics holidays.
• Able to work night shift is preferred.

Free shuttle Bus from Choa Chu Kang MRT & Yew Tee MRT to Gain City Megastore @ Sungei Kadut

Mon to Fri 8.30am - 6pm

Job Description

• Assist in Account Payable and Account Receivable

• Contact oversea branch

• Emailing follow up account

• Assist in Simple GL entry

• Data entry and filing of accounting documents

• Other Ad hoc duties as assigned

Job Requirements

• ITE certificate or Diploma in Accounting

• 1 year of work experience in accounts or basic understanding of accounting.

• PC Literate, proficient in MS Excel and Word

• Experience in handling high volume of transaction

• Good communication skills and good team player

• Candidate with relevant experience will consider for senior position

Job Responsibilities:

• Draft, scrutinize, and archive a diverse array of contracts, ensuring meticulous accuracy, regulatory adherence, and alignment with corporate policies.
• Create persuasive promotional content for initiatives, bolster marketing endeavors, and enhance brand visibility and market resonance.
• Collect, authenticate, and manage client project information to guarantee completeness, precision, and timely submission of requisite documentation.
• Assist sales managers with project-related undertakings, including the preparation of essential documents and materials to optimize workflow efficiency.
• Monitor project advancement, maintain proactive client engagement, deliver exemplary post-sale support, and enhance overall client satisfaction.

Job Requirements:

• An associate degree or higher, preferably in business administration, communications, or a related field.
• A minimum of 2 years of pertinent professional experience; candidates with expertise in business coordination or copywriting are highly sought after.
• Exhibit professionalism, exceptional interpersonal skills, and the ability to cultivate rapport with clients and teams.
• Possess outstanding bilingual communication and writing proficiency in both Chinese and English, with a proven capacity to manage and process dual-language documentation effectively.

Responsibilities

• End User Support Service (EUSS) Service Desk for liaising on issues related to accessing applications from the WOG stations and through WOG-network.
• Workday related application issues.
• Attend to incidents and requests which are reported through phone calls, E-mails, Online submission through the ITSM system and any other communication channels (e.g. WhatsApp, Telegram, etc).
• Log all incidents/requests, and issue ticket number to the customer/requester
• Perform first-level incident isolation, troubleshooting, bypass, recovery and resolution Assist caller by providing usage support for software/applications
• Maintain and build up FAQs (frequently asked questions) relating to the software/applications
• Track/monitor the status of the incidents, Provide update to the customer/requester on the status of the incidents/requests.

Requirements

• At least a diploma in IT or equivalent
• a minimum of 2 years’ Service Desk support experience with desktop skills/knowledge in Microsoft Windows, Microsoft Office, Microsoft Outlook
• good communications skills, both oral and written, with a good command of the English
• Desk processes such as Incident, Problem and Change Management; and e) strong analytical and troubleshooting skills, and the ability to work in a multi-task-oriented environment
• ITIL Foundation Certification preferred