Seeking applicants keen to work as part-time/full-time cashiers/front-counter servers:

• Cashier: Applicants should be flexible and eager to learn on the job, as familiarity with the POS machine's functionalities and menu memorization will be required
• In certain stalls, duties may also include serving food passed from the kitchen to the front counter and ringing the queue numbers to alert customers to collect their orders
• Front-Counter Server: Responsible for preparing side dishes, rice, soup, and condiments, as well as packing food items for takeaway orders. Once orders are ready, use the queue number system to notify customers for self-collection. Familiarity with the menu will also be required
• Prior relevant experience would be beneficial but is not necessary
• Meals will be provided

Brief description of our business:

• We offer quick-service Korean and Japanese fusion cuisine
• Our stalls are mainly located within shopping malls across Singapore
• We have Halal-certified stalls

Once we receive your application, please allow us some time for review, and we will get back to you as soon as possible. Thank you, and we look forward to welcoming you to our team!

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寻求热衷于兼职/全职收银员/前台服务员的申请人：

• 收银员：申请者需具备灵活性，并愿意在工作中学习，因需熟悉POS机的功能及一定程度的菜单内容
• 在部分摊位，工作职责可能包括将厨房准备好的餐点送到前台，并通过呼叫排队号码通知顾客取餐
• 前台服务员：负责准备配菜、米饭、汤品和调味品，并为外带订单打包食品。订单准备好后，通过叫号系统通知顾客自行取餐。同时，需要熟悉菜单内容。
• 具备相关工作经验者优先，但无经验者亦欢迎申请
• 招聘流程简短，可尽快上岗
• 公司将提供员工餐

我们业务的简要描述：

• 我们主营韩日融合料理，提供快速餐饮服务
• 我们的摊位主要设在新加坡的各大购物商场内
• 我们所有摊位均通过清真认证

一旦我们收到您的申请，请给我们一些时间进行审核，我们将尽快回复您。谢谢您，我们期待您加入我们的团队！

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Associate to join our team

As a Front Office Associate, we rely on you to:

• Provide a best-fit solution to fulfil the customer needs
• Ensure smooth efficient guest services at all times
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintain accurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

Only Singaporeans and Singapore PR to apply

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Front Office Executive is responsible for ensuring consistent excellent customer service for all guest. They supervise and lead the Reception team to ensure the consistent delivery of memorable hotel experiences

Duties and Responsibilities

• Provide all guests with a friendly, accurate and efficient check-in / check-out process while following the company’s policies and procedures.
• Ensure room assignments are done in accordance to guidelines so as to ensure that room inventory are effectively managed.
• Coordinate room status with Housekeeping Department by notifying Housekeeping of all check-out, late check-out, early check in, special requests and day use rooms.
• Understand room status and have knowledge of room’s location, types of room availability and room rates.
• Handle guests’ feedback and provide necessary service recovery. Provide courteous, prompt and tactful service to guest’s complaints, inquiries and requests.
• Perform any other duties as may be assigned by the Management from time to time.

Requirements:

• At least 2 to 3 years of experience in a similar capacity
• Knowledge in Opera is preferred.
• Customer oriented with a pleasant disposition
• Excellent interpersonal, communication and multi-tasking skills.
• Able to work on rotating shifts, weekends and public holiday.

Job Description

Handle customer appointments, calls and register new customers

Process transactions on the checked out computer system

Provide customers with high-quality customer service and treatment suggestions

Establish relationships with existing and new customers to maximize sales opportunities

Handle customer questions and feedback

Provide professional consultation and customer needs assessment

Follow up inquiries about customers' treatment methods and purchased products

Job Requirements

Experienced in reception service

On-job training provided

Good communication skills and willing to learn

Basic computer knowledge and skills

*Full-time position, students currently in the related course are welcomed.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

As a Front of House at our gym and yoga studio, you will create a welcoming environment for our members and guests. You will be responsible for managing front desk operations, assisting with membership inquiries, and ensuring a positive experience for all.

Key Responsibilities:

• Guest Engagement: Greet members and guests warmly, providing exceptional customer service and addressing inquiries about classes, schedules, and memberships.
• Membership Management: Assist with membership sign-ups, renewals, and cancellations, ensuring accurate records and data entry.
• Class Coordination: Manage class schedules, including bookings, cancellations, and waitlists. Ensure that all classes start on time and are adequately staffed.
• Payments and Billing: Process payments for memberships, class packages, and retail sales, maintaining accurate cash handling procedures.
• Facility Maintenance: Ensure the front desk area and common spaces are clean, organized, and welcoming. Monitor the cleanliness of studios and equipment.
• Community Building: Foster a sense of community by engaging with members, promoting events, and encouraging participation in classes and workshops.
• Team Collaboration: Work closely with instructors and management to ensure smooth operations and enhance the overall member experience.

Qualifications:

• Passion for fitness and wellness, with a basic understanding of gym and yoga practices.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.

What we offer:

• Opportunities for professional development and growth within the fitness industry
• A positive and supportive community atmosphere
• Complimentary access to our gym and fitness group classes.

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry. The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career.

Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support).

Job Position: Front Office Executive

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail & deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks

Preferred skills:

• Proficiency in Microsoft Office Suite
• Solid written and verbal communication skills
• Professional attitude and appearance
• Hands-on experience with office equipment (e.g. fax machines and printers)

Qualifications: High school diploma or 2 years relevant work experience

Working Hours: Monday to Friday 930am - 630pm

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for a Front Office Service Leader to join our team

As a Front Office Service Leader, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Front Office Executive to join our team.

As a Front Office Executive, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Supervise and lead all service associates in their daily activities
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys interacting with people
• Fully understands room operations
• Must be detail-focused and guest-oriented
• Has strong interpersonal skills
• Enjoys problem solving with a can-do attitude
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the APPLY button now!

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are hiring Assistant Front Office Manager

As a Assistant Front Office Manager, we rely on you to

• Upkeep and general standard of the department under the guidance of the Front Office Manager
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfication levels and ensure requirements are adhered to
• Develop training programs for department

We are looking for someone who:

• Takes pride in being a hotelier
• Loves interacting with guests from all backgrounds
• Enjoys coming up with best fit solutions
• Is a friendly, helpful and trustworthy leader
• Must be detail-focused and guest-oriented
• Has no fear of challenges

If you are the right person, what are you waiting for? Click the apply button now!

· Attend to customers including front-counter duties.

· Handle calls, inquiries, and appointments

· Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.

· Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.

· Follow agreed work practices and operating procedures.

· Collate and consolidate information for reporting purposes.

· Ensure work meets quality specifications.

· Adhere to work safety measures and information securities standards.

· Undertake any other administrative duties as assigned by seniors and executives.

· Any other duties as and when assigned.

Working Days & Time

• Mon to Fri – 8.30am to 5.30pm
• Sat – from 8.30am to 12.30pm

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Key Responsibilities:

· Develop, document, and execute detailed test plans and test cases.

· Perform manual and automated testing to identify and resolve software defects.

· Work closely with developers to ensure seamless integration and functionality.

· Maintain and enhance QA tools, frameworks, and processes.

· Provide timely and accurate reporting on testing progress and outcomes.

What We’re Looking For:

· Degree in Information Technology, Computer Science or related studies

· Proven experience as a Software QA Tester or similar role.

· Proficiency in manual and automated testing tools (e.g., Selenium, JIRA).

· Strong knowledge of testing methodologies and agile workflows.

· Analytical mindset with excellent problem-solving skills.

· A passion for ensuring software quality and a keen eye for detail.

For interested candidates, kindly send you resume to:

[email protected] OR Please click ‘Apply Now’

We regret to inform that only shortlisted candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

• Candidate should have minimally 8 years of experience in relevant activities.

Technical

• Solution design using proven patterns, awareness of anti-patterns, performance tuning
• Java/J2EE, Spring,AngularJS, Spring MVC/Struts, Multi-threading, Restful web services , Swagger, JMS/WebSphere MQ, Java script, JQuery, XML, XSLT, Xpath, XSD
• Docker/Kubernete, Kafka, Spark, Mongo DB
• A strong understanding of recent Java language features, such as lambdas, streams, and futures
• Relational databases – MSSQL, Oracle, PostgreSQL
• Source management – SVN/GIT, TDD using Junit, DBUnit, Jira/QC.
• Application server – Jboss/WildFly/ Websphere
• Well experienced and having good understanding on SQL language,
• Well experienced and having good understanding on Unix/Linux Shell Scripting,
• Having experience with JIRA, Confluence, Maven, GitLab, Jenkins, SonarQube and other deployment tools.
• Having exposure to DevOps and DevOps tools.
• Knowledge on implementing solutions on the Cloud, preferably AWS.

Role and Responsibilities:

• Design, develop, and implement ServiceNow solutions that meet business requirements and improve IT service management processes.
• Configure and customize various components of the ServiceNow platform including workflows, forms, and interfaces.
• Develop custom ServiceNow applications, modules, and features utilizing best practices.
• Write, test, and debug client scripts, business rules, and other custom scripts.
• Build and maintain custom data tables and integrations with external systems.
• Utilize Service Catalog, Flow Designer, and Workflow Editor for automation and process management.
• Collaborate with cross-functional teams to identify and implement new solutions and improvements.
• Ensure the stability, performance, and scalability of the ServiceNow platform.
• Troubleshoot issues and provide timely solutions to support the IT Service Management environment.

Required Certifications:

• Certified System Administrator (CSA) – Mandatory
• Certified Application Developer (CAD) – Preferred

Skills and Experience:

• Expertise in ServiceNow scripting, including:
  • Script Includes
  • Client Scripts
  • Catalog Client Scripts
  • Business Rules
• Proficiency in Service Catalog development and customization.
• Strong experience with:
  • Custom data tables creation and management
  • Flow Designer for automation
  • Workflow Editor for process configuration
• Excellent problem-solving skills and ability to deliver high-quality solutions within deadlines.
• Strong communication skills to collaborate effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Experience with additional ServiceNow modules such as ITOM, HRSD, or CSM.
• Integration experience using REST/SOAP APIs.

Main Responsibilities

• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements
• Build quality, shippable, and reusable code according to design and coding standards.
• Write simple, purposeful, and lean code that aligns with CMI project guidelines and quality standards.
• Perform peer reviews when needed to ensure code quality and adherence to best practices.
• Implement Configuration Management on each of your work items to ensure version control and traceability.
• Perform unit tests to verify the functionality.
• Automate tests according to the test strategy, ensuring test coverage targets are met and adhering to software factory practices.
• Implement and perform technical tests as defined in the test strategy to ensure the software meets all requirements.
• Propose non-functional needs in sprints to ensure the software meets performance, security, and other non-functional requirements.
• Estimate, break down, and update User Stories and Tasks to ensure accurate project planning and tracking.
• Update Sprint Backlog to reflect progress and any changes in scope.

Qualifications

• Good knowledge in UNIX platform
• Solution design using proven patterns, awareness of anti-patterns, performance tuning
• Java/J2EE, Spring,AngularJS, Spring MVC/Struts, Multi-threading, Restful web services , Swagger, JMS/WebSphere MQ, Java script, JQuery, XML, XSLT, Xpath, XSD
• Valuable exposure to tools & technologies like Elastic Search, Grafana, Prometheus, Kibana, Control-M, KAFKA, Confluence, Jira, Gitlab, MQ Series, Mongo DB
• Well experienced and having good understanding on SQL language, relational databases – MSSQL, Oracle, PostgreSQL
• Application server – Jboss/WildFly/ Websphere
• Experience in DevOps tooling (GIT, Maven/Graven/Nuget/Ansible, Jenkins… )
• Experience with Docker/Kurbernetes
• Domain-Driven design and Microservices: springboot

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Our client is a reputed bank.

Responsibilities

• Responsible in Development, design and supporting the applications using Java
• Full stack developer will be primarily responsible for development of critical modules in using Java/MS and/or React.
• Responsible for have a continuous improvement mindset.
• Take part in software design activities & discussions.
• Write production quality code.

Skills/Requirement

• University Degree in Computer Science or Equivalent.
• 3+ Years of development experience in Java,J2EE, Micro Services, API,REST.
• Deployment of Applications in Application Server-IBM WebSphere Application Server, JBOSS, WebLogic and Tomcat.
• In-depth working knowledge of Unix.
• Exposure of Enterprise Serial Bus, MQ and other transmission protocol like SFTP and HTTP.
• Familiar with Shell scripting.
• Hands-on development experience of Microsoft SQL and Oracle.
• Good in troubleshooting production issues.
• Working knowledge of JIRA and GITHUB.
• Very good communication skills and interpersonal skills.
• Vendor Management Experience

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Responsibilities:

• Design, develop, and maintain software applications based on user requirements.
• Write clean, scalable code using various programming languages.
• Perform testing, debugging, and troubleshooting of software.
• Collaborate with cross-functional teams to deliver new features and updates.
• Document code, software designs, and project details.
• Stay current with emerging technologies and industry trends.

Requirements

• Technical Skills:
  • Proficiency in programming languages such as C#, .NET, ASP.NET, HTML, JavaScript, SQL
  • Additional language: JQuery, Angular js, HTML5, SSRS, SSIS
  • Experience with version control systems like Git.
  • Familiarity with cloud computing, DevOps tools, and microservices (preferred).
• Soft Skills:
  • Strong problem-solving and analytical abilities.
  • Effective teamwork and communication skills.
  • Ability to manage multiple projects and meet deadlines.
• Preferred Qualifications:
  • Bachelor’s degree in computer science or related field.
  • Experience with cloud platforms (AWS, Azure) and DevOps practices.
  • Knowledge of machine learning or AI technologies (a plus)

Job Description:

• Develop software using C++ on embedded platforms such as QNX, VxWorks, and Embedded Linux.
• Design and develop software using object-oriented principles, UML modeling, and design patterns.
• Work with multi-threading, socket programming, and serial/USB communication.
• Perform software testing, debugging, and troubleshooting of embedded systems.
• Collaborate with teams to meet stringent timelines and deliver high-quality software.

Job Requirements:

• Bachelor’s degree in electrical/Electronics Engineering, Computer Engineering, Computer Science, or a relevant discipline.
• Developed a software in at least one full software development lifecycle.
• Experience in writing requirements specifications, use cases, design documentation, and designing software using object-oriented software design and UML modelling.
• Good knowledge and experience in C++ on embedded platforms.
• At least 5 years of experience in object-oriented software development.
• Prior experience in Scrum AGILE methodology process to develop and integrate embedded devices with cloud platforms is a plus.
• Prior experience in developing and integrating vehicle side information technology for public transport (ITxPT) services, like GNSS and AVMS services would be advantageous.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Responsibility & Requirements:

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Experience in multi-threading, socket programming and serial/USB communication.
• At least 5 years’ experience in object-oriented software development.
• Familiarity with docker container development and AWS Greengrass is a plus.
• Prior experience in following areas Scrum AGILE methodology process is a plus.
• Scrum AGILE methodology process.
• Develop and integrate embedded devices with cloud platforms.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player.

Responsibilities

• Execute application development deliverables and activities
• Participate in various phases of the Software Development Life Cycle (SDLC) for IT Projects and to interface with various IT stakeholders such as 3rd party vendor suppliers, business analysts and project managers to perform development activities
• Documenting the application and database detail design.
• Conducting Peer code reviews
• Ability to code optimally to ensure the performance of the application is improved
• Ability to work with the team in need and contribute individually wherever required
• Ability to understand the requirements and remove any ambiguity by proactively going back to the analyst
• Adhere to, influence, and advocate internal software design & development standards, processes, and best practices such as but not limited to code re-use, scalability, portability, secure, documentation, etc.
• Work closely with the Application Development team members and Architects to development code that is aligned to approved design and specifications.
• Work closely with the Application Development team and QA teams to ensure any defects highlighted in QA or UAT phases are remediated.
• Adhere to SDLC, and Project Governance internal and regulatory

Requirements

• 5 plus year’s development experience and can demonstrate strong understanding of fundamentals of requirements specification, design, coding, and testing of information systems
• Programming experience in Microservices
• 5 years’ hands on experience in web application development on .NET platform using .NET Core, EF core, Angular, ASP.NET MVC, ASP.NET Web API, WCF, Entity Framework, SQL Server.
• Possesses good skillset in logical deduction in issue isolation and root cause analysis using various toolset e.g., Microsoft Sys internals Suite, F12 developer tools.
• Good working knowledge of Docker, Kafka, Kubernetes and Azure will be advantage
• Proven & demonstrable hands-on experience in developing high-availability, multi-tiered and secure web applications
• Proficient in developing automated unit test scripts.
• Experienced in using version control systems, TFS and Git.
• Experienced in deploying components and applications on windows environment – client and server based

Job Description

• At least 3-5+ years of APIGEE Development and implementation of experience building large-scale software applications implement API Management solutions using Google Apigee.
• Develop API Proxies using policies on traffic management, security, transformation and mediation.
• Experience in development of REST APIs, converting services from SOAP to REST or vice-versa.
• Strong knowledge in XML,SOAP and JSON message formats and transformation.
• Strong knowledge of JavaScript.
• Proficient in OpenAPI Specification
• Good Understanding of TLS, mutual-authentication, certificates, key stores and trust stores.
• Understanding of API Products, API Keys rotation and Consumer Apps.
• Good understanding of API Developer portal and Analytics.
• Good knowledge of OAuth 2.0, OpenID Connect 2.0, SAM, Encryption/Decryption and other security related protocols.
• Should be able to independently perform and deliver Proof of Concepts on Apigee.
• Knowledge and experience in developing software using Agile methodology preferred.
• Should be able to communicate effectively over any channel (written, verbal, etc.)
• Work with multiple teams in different locations and time zones.
• Work in an Agile environment.

EA Number: 11C4879