We are looking for talented and experienced Pega Application Developers. (Pega) x 5” The ideal candidates will design, develop, and implement solutions using Pega Systems (PRPC) to meet the specific business needs of our clients. As part of the development team, you'll collaborate with business analysts, architects, and other developers to build and enhance applications, ensuring high performance and scalability.

Roles And Responsibilities:

•Project Management: Be responsible for the planning, execution, and delivery of the build components of the project, ensuring adherence to timelines, quality standards, and client requirements.

• Requirement Analysis: Collaborate with business stakeholders to analyze requirements and translate them into technical specifications and project plans.

• Application Development: Be responsible for the development, and deployment of applications using low code development platforms, ensuring best practices and standards are followed.

• Cross Workstream Integration: Integrate across different project workstreams to ensure that the components built integrate well with the existing systems and capabilities that are live.

• Continuous Improvement: Drive continuous improvement in low code development processes, tools, and methodologies to increase efficiency and effectiveness.

• Operations: Provide operational support, ensuring production systems and devices are online and available. Perform troubleshooting and debugging of applications when required.

Job description:

· Responsible to monitor and provide solution for Production and UAT Incidents.

· Hands on experience on one or more of the sub-systems in Vision PLUS needed to solve the issues in the application.

· Should be able to work independently and escalate if issue is not resolved on time.

· Should be able to do self work and manage juniors aligned under Code Review

· Excellent analysis skills and expertise in issue resolution and provide fixes for that.

· Collaborate with multiple teams to provide technical knowhow, solutions to complex business problems.

· Understand client requirements and develop solution design documents for delivery to clients and internal development team.

· Provide functional and technical guidance to the Business Analysts and Developers

· Assist in resolving complex issues and incidents during implementation, testing and in production

· Aid in the implementation and stabilization of the solution

· High-level Understanding of all the VisionPlus subsytems, Batch processing

Title: Web Developer

Please share your resume to [email protected] or WA to +65 92333815 for a quick response.

Key Responsibilities

• Design, develop, and maintain web applications using C# and ASP.NET technologies.
• Collaborate with cross-functional teams to develop dynamic and responsive frontend interfaces using Python frameworks or Flutter.
• Build scalable APIs and integrate them with web and mobile applications.
• Optimize application performance, security, and scalability.
• Write clean, maintainable, and well-documented code following industry best practices.
• Troubleshoot and resolve application issues promptly.

Required Skills and Qualifications

• Proficiency in C# and ASP.NET for web application development.
• Experience with either Python (e.g., Django, Flask) or Flutter for frontend or mobile-like development.
• Strong understanding of web technologies such as HTML5, CSS3, JavaScript, and RESTful APIs.
• Familiarity with database systems like SQL Server, MySQL, or PostgreSQL.
• Experience with version control tools such as Git.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Main responsibilities

• Lead technical study into a propose solution, while involving expertise from infrastructure big data expert, business analyst requirement
• Document proposed design and develop the solution
• Implicitly ensure all CI-CD artefacts are part of the solution
• Perform code review while fostering knowledge and coaching best practices to team members
• Interact and provide reporting to project managers
• Monitor technical risk and escalate appropriately to management
• Research, design, and develop software.
• Analyse user needs and develop software solutions
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with other engineers to integrate hardware and/or software systems

Qualifications and Profile

• At least 8 years in Software development
• At least 5 years in Java/J2EE development
• Hands on Data ingest and data processing technology like Spark streaming and Spark
• Hands on Messaging systems like Kafka, Flume or ActiveMQ, MQSeries or RabitMQ
• Hands on knowledge on Hadoop (preferably Hortonworks distribution) - HDFS, HBase, Hive, ORC/Parquet.
• Build tool - Maven/sbt/ant, UML, Restful web services, Jenkins/Team City, Source management – SVN/GIT, TDD using Junit, Jira/QC.

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Role: .Net Developer

Job Purpose

To plan, analyze, develop and maintain business applications based on business users’ IT requirements and to provide support services to business users over issues encountered upon using the applications.

Technical Skills Required:

React JS, C#, ASP.NET, .Net

Duties & Responsibilities

• Design and implement high quality complex applications and solutions.

• Provide post-implementation maintenance support.

• Conduct technical feasibility study, analyse requirement specifications and collaborate with teams to design and architect solutions including developing proof of concepts.

• Document and update the technical design specifications.

• Prepare effort estimation, develop technical activities, schedule and work breakdown structures to ensure compliance to project scope, deliverables, resources and budget.

• Ensure compliance with security, development and quality standards.

• Identify and keep abreast of latest application development and technology trends on new initiative and emerging technologies.

• Conduct or facilitate knowledge sharing of emerging technologies.

Requirements:

• A degree in Computer Science, Computer Engineering, Information Technology or equivalent. Fresh graduates with the relevant experience are welcomed to apply.

• Relevant experience in application design, development and support, and has completed at least 3 rounds of SDLC in web development.

• Strong programming skill in C#, ASP.NET Core, ReactJs, Entity Framework, Javascript framework and Bootstrap.

• Experience with Cloud offering and Azure hosting environment

• Having working experience in Angular, WebDriverIO & DevOps would be an advantage.

• Deep knowledge in Relational Database Management System (RDBMS) such as Oracle and MSSQL.

• Strong business process and analytical skills with the ability to assimilate information quickly, and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to get answered is essential.

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.

• Must be a self-starter and able to work independently with minimum supervision.

• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.

• Experience in Higher Education industry is a bonus.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Qualifications and Profile

• At least 6 years of relevant working experience with Java-J2EE software engineering
• Good working knowledge with the software development methodologies such as Waterfall, Agile etc
• Hands-on experience of end-to-end design and implementation of complex IT systems
• Bachelor or Master Degree in Computer Science, IS, or IT
• Financial/banking industry knowledge preferred
• Strong knowledge in Core Java (Java 8 or above) for web application design & development
• Technical expertise in Java Development and associated frameworks (Spring, Hibernate).
• Extended understanding on Spring Framework (Core, MVC, Security, AOP, Data, Integration, Transaction, Batch etc.) preferably with Spring Boot
• Strong knowledge on Hibernate/JPA framework.
• Experience working with front end frameworks like Angular/React with good UI skills in general
• Extensive experience developing API (WSO2, Kong) with associated security constraints
• Hands on experience with S3 and Kafka
• Solid database skills (SQL, SQL Server, stored procedure)
• Good experience on DevOps/DevSecOps tools like Jenkins, GitLab CI, Nexus, Maven / Gradle, SONAR, CheckMarx
• Comfortable with source code management system such as GIT
• Knowledge of scripting (bourne, korn, bash)
• Experience with Eclipse/IntelliJ

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills is compulsory
• Proactive in proposition improvements in processes and ways of working
• Good organizational and communication skills
• Experience working within a LEAN environment
• Awareness of various software development procedures
• Ability to follow defined procedures

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here'or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Main responsibilities

• Design and code service interfaces from Drupal to external systems.
• Liaise with different stakeholders to perform technical analysis of new and existing systems & provide business focused solutions.
• Assess community solutions & create custom Drupal modules when needed.
• Training and mentoring junior team members in technologies, solutions and best practices
• Contribute to task identification, work effort estimates, and work schedules for development and maintenance activities.
• Review and contribute to the performance tuning, and code optimization
• Test, support and troubleshoot any issue of the existing intranet and internet sites

Qualifications and Profile

• This position requires a minimum of 4 years (for intermediate) and minimum of 8 years (for Senior level) professional development experience as Drupal PHP Web application developer. The level of detail of the knowledge will be assessed considering the seniority of the candidate.
• Extensive experience in Drupal 8 and 9.Drupal Enterprise Experience
• Drupal Module Configuration
• Drupal architecture, APIs and custom module development
• Proven ability to design and architect the system by creating prototypes, and Proof of concepts
• Expertise in Drupal 9 Theme, from scratch or framework base (twig, javascript/jquery, bootstrap 4, css/scss/sass)
• Experience in integrating open source and third-party applications into existing sites
• Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer
• Expertise in maintenance and administration of Drupal modules and sites
• Drupal Best Practices, Caching methods and build Deploy.
• A deep understanding of HTML/HTML5, CSS/CSS3 and JavaScript with a proven track record of building dynamic & responsive web sites in Drupal and PHP.
• Thorough understanding of the web and web browsers, their capabilities and limitations.

Other Professional Skills and Mind-set

• Proactive style of working
• Strong analytical and problem solving skills
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

Job Responsibilities:

•⁠ ⁠Greeting and welcoming visitors in a professional manner.

•⁠ ⁠Managing appointment bookings and schedules.

•⁠ ⁠Handling customer inquiries via calls, emails, and in person.

•⁠ ⁠Resolving customer concerns promptly and professionally.

•⁠ ⁠Maintaining a clean, organized, and welcoming front office environment.

•⁠ ⁠Assisting with basic administrative tasks as needed.

Requirements:

•⁠ ⁠Strong communication and interpersonal skills.

•⁠ ⁠Prior experience in customer service or front office roles is an advantage.

•⁠ ⁠Positive attitude and ability to multitask.

•⁠ ⁠Good command of English and Chinese is required; Additional language is an asset.

•⁠ ⁠Excellent problem-solving skills and the ability to handle challenging situations calmly.

Responsibilities

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

Relevant experience in Front Office

Excellent interpersonal and communication skills

Able to work in a team and/or independently

Able to work shifts and/or weekends and public holiday

Who we are

Amplify Health Asia Pte. Limited (Amplify Health) is a leading health technology and analytics organization, providing our customers with integrated solutions to improve outcomes for individuals and the sustainability of health systems.

The vision for Amplify Health is to be a leading digital health technology and integrated solutions business. We aim to be a trusted custodian of Asia's largest repository of health data, unifying financial, clinical, operational and behavioural data to empower our customers with insights that highlight opportunities to deliver better value and care outcomes.

Our Culture and Values

At Amplify Health, we believe in fostering a culture that embodies the spirit of Courageous Entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.

As Outstanding People, collaboration, learning, and growth are at the core of our values. We trust and rely on each other, working together as a unified team to achieve our goals. When success comes our way, we celebrate it as a collective achievement, and we are committed to improving and excelling together.

We firmly believe in the mantra of Discuss, Decide, Do. Listening is fundamental in our decision-making process, and we act promptly, ensuring accountability in everything we do. Simplicity is the key to our efficiency, and we get things done quickly and effectively while being guided by facts and understanding.

At the heart of our pursuits lies a Lasting Impact. We prioritize the needs of our customers, and we are crystal clear about the problems we are solving for them. Progress is our north star, and while we strive for excellence, we acknowledge that perfection is a journey, and we remain focused on delivering excellent products that make a tangible difference.

If you are a passionate and innovative individual who thrives in a collaborative environment, where courage is celebrated, and customer focus is paramount, we invite you to join our team. Together, we will shape the future with our unwavering commitment to excellence and the determination to make a lasting impact in the industry.

What you will do

The purpose of this role is to provide day-to-day operation of End User Technology support to Amplify Health Asia employees. The scope of technology is computing, mobile and AV.

Consistent, accurate and timely technology support are critical to ensure that Amplify Health can operate as designed. The End User Technician role represents the ‘face’ of Corporate IT support for users and success in this role will help to build up a world class employee experience for our organization.

How you would make a difference

• Excellence in communication and monitor the level of service delivery
• Showcase level of expertise by providing satisfactory explanations and solution to executive technology questions and issues
• Keep clear records of all activities in the Technology Support team and present them to management upon request for evaluation
• Strong knowledge on the front-end operation of M365, Edge Browser / MS Teams
• Familiar with collaboration tools (MS Teams, Zoom)
• Maintain a world class services for Technology Support with high level end user satisfaction
• Take measures of user’s expectation to control all effects that may arise from user’s technology problems and complaints to avoid escalation
• Develop strategies to tackle issues to have a backup plan where a particular strategy might not be effective
• Deliver operational on-site and remote support for online events, such as large-scale video conference, online presentation, and webinars
• Maintaining and troubleshooting audio, video, lighting, and other related equipment.

What you need to be successful

• Work Independently
• Previous executive technologies support experience for at least 5 years (Investment Bank or trade floor experience preferred)
• Experienced in handling executive technology request, capable in ensuring user satisfaction through accurate troubleshooting
• Attainment of objectives and adherence to deadlines and procedures of works
• Full technical capability in responsible areas
• Problem solving skills
• Effective communication skills
• Good business knowledge
• Technical training techniques

Communication Requirements:

Internal (80%)

This position will communicate with departments in Group Office, including IT, Compliance and IT Finance, etc. The position requires communicating effectively with working level people as well as department heads.

External (20%)

This position will communicate with vendors over product selection, delivering solutions, exploring solutions to meet business demand, and troubleshooting, etc.

Common Requirement

• Develop internal networks and maintain excellent relationships with colleagues across AIA
• Engage stakeholders in both Group Office and LBU effectively
• Exceptional interpersonal skills and able to gain confidence and respect of senior level executives
• Relay and gain acceptance of complex technical solutions to all types of audiences
• Listen, challenge with empathy, decide and execute
• Express complex issues and opportunities in clear and simple terms
• Excellent written and verbal communication skills in English.

We’re looking for an End-User Marketing Intern to join our team in Singapore for first half of 2025.

Working for Signify means being creative and adaptive while working in a fast-paced company. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career while transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What You’ll Do

As an End-User Marketing Intern in the S&S Marketing Team,

• Market Research: Research on market sizing and gap analysis for Signify’s solutions for Office & Industry, Retail & Hospitality Segments
• Competitive Analysis: Build a clear competitive analysis for IoT solutions within Signify’s portfolio.
• Go-to-Market strategy: Based on the above research pointers, and analyses, build a clear Go-to-market strategy for the selected propositions, as well as a robust marketing plan.
  

Your Qualifications

• Master’s students who are currently studying Business/Marketing or Engineering related are welcome to apply.
• Advanced Microsoft Office Skills, especially Excel and Powerpoint
• Eager to learn, grow & perform
• Affinity with Marketing
  Interested in IoT
• Able to work independently as well as in a team
• Able to commit 5 days a week (Full-Time) for at least 6 months
  

What You’ll Get In Return…

• Competitive compensation
• Experience how it is to work in a big MNC
• Extensive set of tools to drive your career, such as a personalized learning platform, free training and coaching
• Opportunity to buy Signify products with discount
• Opportunity to convert to full time employee with Signify
  

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

Experience Level: Entry-Level (0-2 years of experience preferred)

Job Summary:

We are seeking a dedicated and customer-focused End User and Video Conferencing Support Executive/Specialist to join our IT team. The ideal candidate will provide technical support to end users and ensure the smooth operation of video conferencing systems. This role is perfect for someone with a passion for technology and a desire to help others.

Key Responsibilities:

• Provide technical support to end users for hardware, software, and network issues.

• Troubleshoot and resolve issues related to video conferencing systems (e.g., Zoom, Microsoft Teams).

• Assist with the setup, configuration, and maintenance of video conferencing equipment.

• Conduct training sessions for end users on video conferencing tools and best practices.

• Monitor and maintain IT infrastructure to ensure optimal performance.

• Document and track support requests and resolutions using a ticketing system.

• Collaborate with other IT team members to resolve complex technical issues.

• Stay updated with the latest technology trends and best practices in end user support and video conferencing.

Qualifications:

• ITE or diploma in Information Technology, Computer Science, or a related field.

• 0-2 years of experience in IT support or a related role .

• Strong knowledge of video conferencing tools such as Zoom and Microsoft Teams

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Customer-focused with a positive attitude and a willingness to learn.

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Friendly and collaborative work environment.

The Job in a Nutshell

The Down For More (DFM) Full Time (FT) Front Desk Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations.

The FT Front Desk Staff will be responsible for how their studio looks, feels, presents, smells, etc. Whilst working in line with the company’s branding and long-term goals, the FT Front Desk staff will also be responsible for the clients’ experience in the studio spaces as the core people on the ground. They will work closely with the Area Managers to complete all the studio related deliverables and ad hoc tasks as assigned to them.

Roles & Responsibilities

Customer Service

The FT Front Desk Staff will be responsible for managing all customer-based enquiries including but not limited to:

• Maintaining a strong customer service etiquette
• Managing any e-mail and any other ad hoc enquiries, requests and complaints
• Ensuring a very positive yet relaxed demeanour... we are confident, polite, energetic, engaging, and fun.

Whilst we have more of a relaxed ‘sales focus’ at DFM, the FT Front Desk staff must be well versed on:

• Current promotions and supporting sales lines (i.e., how to break it down for the customer and list benefits)
• Current pricing structures and supporting sales lines (i.e., same as above)
• Validity of packages (as well as all the ‘tricks’ people use to try and get extensions)
• Flexibility of packages (ensure staff understand that we accept within reasons, e.g., medical)
• Terms and Conditions of our offerings
• Other service standards

The FT Front Desk staff will also compile feedback given by clients and assist the Area Managers in ideating solutions for any areas of improvements.

Studio Maintenance

In line with DFM’s intent to provide a great brand experience, the FT Front Desk Staff is responsible for how their studio looks, feels, smells, and presents. This is including but not limited to:

• General housekeeping and tidiness of the entire studio including front desk areas, practice rooms, changing rooms and toilets at all times.
• Completing Daily Grind set by the Area Managers.
• Ensuring that all facilities are working well and refilled sufficiently.
• Ensuring Retail Racks are sufficiently filled with full size runs and offerings.

Team & Onboarding

The FT Front Desk is also required to train all incoming front desk staff. At the end of the training, the FT FDs are required to ensure that FDs are:

• Well versed with Hapana Core & Grow, Strong Pilates App and the Strong Website.
• Familiar with other third-party booking sites, such as ClassPass.
• Able to answer queries related to the above-mentioned online platforms.
• Able to speak confidently about the brand and offerings.

Requirements:

• Must be able to commit 40hours/week, including one day each weekend (Saturday and/or Sunday)
• Minimum 1 year working experience in a customer-facing role
• Responsible, pro-active and a strong team player

Responsibilities:

• Warmly greet and welcome arriving and departing guests with a smile.
• Assist guests with check-in and check-out processes, ensuring efficiency and accuracy.
• Enroll guests into hotel rewards program.
• Provide detailed information about the hotel and the local community.
• Address and resolve guest issues and concerns in a timely and satisfactory manner.

Requirements:

• Minimum NITEC in hospitality or related
• Excellent communication skills.
• Knowledge of hotel operations and reservation systems is a plus.
• Ability to handle stressful situations with a calm and professional demeanor.
• Flexibility to work rotating shifts, including weekends and holidays.
• 5 days work week
• Location: Orchard

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R23117478 (Mandy Lim Teng Hong)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

The Duty Manager’s primary responsibility is to oversee the daily operations and achieve the set targets of the attraction, ensuring that guests consistently experience magical moments. This role also requires maintaining the highest standards of health and safety. You will lead and collaborate with teams across Admissions, Retail, Rides, and Guest Experience to ensure smooth operations and exceptional service delivery

Job Details:

• 5 working days
• Fair Rotational Shift
• Location: Central Region

Job Descriptions:

• Supervise all Front Office sections and other hotel operational departments.
• Manage reception, cashier, telephone, reservation, and baggage services within the Front Office. Monitor junior staff's behavior and performance for a positive guest experience.
• Handle security-related tasks, such as directing guests in case of incidents and addressing undesirable behavior or individuals in coordination with security.
• Optimize room usage to increase revenue by closely monitoring room inventory.
• Ensure guests receive prompt, courteous service and manage guest check-in/check-out processes.
• Maintain an appropriate cash float and authorize rate changes, paid-outs, cash advances, and check acceptance following established procedures and credit policies.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Front Desk Responsibilities:

• Provide courteous and professional frontline customer service for the counselling centre.
• Manage appointments, including scheduling, sending reminders, and ensuring room bookings are accurate.
• Serve as the primary point of contact for clients and therapists, addressing inquiries and concerns promptly and professionally.
• Provide clients with information about services, pricing, and policies.
• Ensure the room is prepared before each session, including refreshments, and maintain the cleanliness and neatness of the centre.
• Collect payments and send the necessary information to the finance department.
• Uphold confidentiality of both client and therapist information.
• Perform any other ad-hoc duties as assigned.

Administrative Responsibilities:

• Maintain and upkeep the office space, ensuring everything is in order.
• Handle email and phone inquiries, forwarding them to the relevant person in charge.
• Oversee procurement of office supplies and items.
• Assist with and participate in event preparation.
• Perform any other ad-hoc duties as assigned.

Requirements and skills

• Proven work experience as a receptionist, front office representative or similar role Customer service of at least 2 years , Previous experience in a similar role, particularly in a counselling, clinic or mental health setting.
• Proficiency in Microsoft Office
• Professional attitude and appearance
• Good verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent customer service skills

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Responsibilities

• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Took, or SDK
• Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Develop data conversion and testing strategies
• Develop high level project work plans
• Identify creative workarounds to meet requirements without the development of custom code
• Implement and deploy Microsoft Dynamics CRM
• Lead client meetings or facilitated strategy sessions
• Manage individual and team budgets and scope of work
• Must be able to train Juniors
• Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Any other adhoc duties as assigned

Requirements

• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent communication skills to interact with stakeholders at all levels.
• 4+ years’ experience with Microsoft Dynamics 2016/365 CRM
• Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

We are seeking skilled and highly motivated individuals Full Stack Developer to join us for some exciting projects. You'll work with a multidisciplinary team of designers, developers and business experts to deliver digital government solutions; enabling governments to unlock their digital assets and connect with their citizens

What you will be working on:

• Be part of an Agile team to carry out full-stack development to deliver and maintain large-scale enterprise web application systems.
• Design and build services with a focus on business value and usability, with scalability and flexibility in mind
• Implement microservices with container related technologies (e.g. Docker, Kubernetes)
• Develop automated unit tests.
• Write clean, efficient, and well-documented code
• Collaborate with team members to identify and solve complex problems
• Stay up-to-date with the latest advancements in web and mobile development

What we are looking for:

Full Stack Developer (JAVA)

• 3+ years of professional software engineering experience with Java
• Strong knowledge of Spring Boot framework
• Experience in unit testing and functional testing.
• Experience in Kotlin will be an added advantage

Full Stack Developer (NodeJS)

• Minimum 3 years or more working experience in building web applications
• In-depth knowledge of languages such as JavaScript (ES 5/6) and Typescript
• Experience in creation/maintenance of APIs using Node.js is mandatory
• Experience in tooling processes for modern web applications using Webpack and Gulp
• Experience in automated testing using JavaScript testing frameworks/libraries such as Jest, Cypress, Mocha, Jasmine

Full Stack Developer (.NET)

• Minimum 3 years or more experience in developing software applications with .NET Framework, ASP.Net, API and Microservices.
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic) and HTML5/CSS3.
• Development of a pplications using MVC, Entity Framework and other modern .Net Technologies.
• Knowledge of WPF, WinForm and web services
• Strong knowledge of SQL (MS-SQL / SQL Server).

Other Requirements

• A good understanding of REST API principles and best practices
• Working experience building Microservices
• Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK)
• Proficient with CI/CD practices and production deployment
• Working experience with Container and Container orchestration platforms like Kubernetes, Docker
• Working experience in Agile development environment
• Strong Proficiency in one or more frontend framework (React/Angular /Vue).
• Experience with version control systems such as Git
• Excellent problem-solving and debugging skills
• Strong communication and teamwork abilities
• Self-driven and motivated.
• Willingness to learn.
• Experience with Kafka will be added advantage

1. Implement operating procedures & service standards for front office operations
2. Monitor front office operations to ensure adherence to organisational standards & procedures
3. Review manpower allocation for front office operations
4. Monitor room inventory levels & reconcile discrepancies
5. Manage team's service performance in response to guests' needs & requests to ensure guest satisfaction
6. Interact with guests to gather feedback on service quality
7. Operationalise compliance management on data protection regulations & organisational security procedures for guest registration & credit & cash transactions
8. Manage loss & risk prevention policies and procedures to minimise loss and risk in business operations
9. Review operations reports & statistics to monitor & report departmental performance
10. Manage cost control to keep departmental operating expenses within budget

Requirements

• Minimum 3 years relevant experience
• Possesses exceptional interpersonal & communication skills & is able to interact with culturally diverse guests
• Has strong organisational skills & is able to deliver consistent quality guest service in a fast-paced environment
• Works on shifts, including weekends & public holidays

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 1 to 3 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.