Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Morgan McKinley is seeking a Front-End Developer (React.js & TypeScript) for a 11 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Develop and maintain web applications using React.js.
• Utilize advanced concepts, including Hooks and Context API.
• Manage state with Redux and integrate TypeScript for type safety.
• Write tests with Jest and React Testing Library.
• Optimize performance using techniques like lazy loading.
• Collaborate with team members on CI/CD practices and defect fixes.

Top 3 Must-Have Skills:

• Advanced proficiency in React.js.
• Experience with Redux for state management.
• Expertise in TypeScript integration.

Good to Have Skills (Optional):

• Familiarity with AWS cloud services.
• Knowledge of Java JSP & JSF.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Do you have a passion in building a career in procurement? We are looking for highly motivated individuals to join our global team dedicated to this function.
As a Buyer, you will be the primary category point of contact for supplier interactions, performance management, and negotiations for the site.
In this role, you will work with partners to build comprehensive view of supplier performance for continued sourcing success.
You will participate and/or lead in the development and implementation of category strategies and projects related but not limited to cost reduction initiatives, supply base optimization, and pricing/contract negotiation.

Responsibilities:

• At least a Bachelors degree in the following or equivalent experience: Business, Business Administration/ Management, Engineering, Supply Chain Management or related of field of study
• Fresh graduates are welcome.
• Few years of relevant experience in procurement would be a plus
• Proven experience in category management and strategic sourcing would be a plus
• Strong problem-solving and decision-making abilities.
• Strong communication skills and ability to effectively manage relationships with various individuals involved

Responsible for obtaining materials, components, equipment, and services. Performs cost analysis and volume planning for major commodities. Acquires and maintains technical understanding of products purchased. Coordinates purchasing activities with manufacturing and engineering departments to maintain inventory at planned levels. As required, monitors the cost, schedule, and scope of assigned subcontracts to assure best quality at best value. May recommend cost saving proposals including make vs. buy analysis, alternative sourcing, and vendor evaluation criteria.

DigitalNext develops digital solutions for the Financial Advisory space. We are looking for a full-stack developer with the following skillsets -

1. Mastery of HTML and CSS
2. 3-5 years of experience on javascript on both front-end and back-end
3. Familiar with the following libraries & frameworks - node.js, react or vue
4. ReST APIs development
5. Any of the major cloud platforms - AWS or google cloud platform
6. Excellent testing skills
7. Possess a learning and open mindset
8. Proficient emglisg communication skills
9. Professional, objective

If you believe you exmplify these, we would be very much interested to talk to you. Thank you.

PEAK360 is located at The Central @ Clarke Quay.

We are about 8,000sqft, a gym operating daily from 7am - 10pm.

We offer a space for freelance personal trainers to train their clients, we offer services for personal training by our Trainers and gym memberships.

The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention.

Job Description:

1. Greet and assist visitors in a courteous and professional manner.

2. Manage incoming calls and handle inquiries promptly and efficiently.

3. Provide administrative support such as scheduling appointments, handling mail, and maintaining office supplies.

4. Utilize Microsoft Office applications for data entry, document preparation, and communication.

5. Demonstrate excellent time management and multitasking abilities to handle various tasks simultaneously.

6. Solve problems effectively and escalate issues as needed.

7. Maintain a tidy and organized front desk area.

8. Uphold telephone etiquette standards to ensure positive interactions with callers.

Benefits:

• Complimentary gym membership
• 10 days annual leave
• 14 days medical leave
• Medical claim up to $300/year
• 15% staff discount for Cafe food and beverages
• Annual dinner

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Job Description

• Greet and welcome guests that come to the office premises in a friendly & professional manner.

• Responsible for managing day-to-day office activities.

• Handle meetings schedule, receive the guests.

• Responsible for managing office supplies and other admin activities

• Maintain office security by following safety procedures and controlling access via the reception desk.

• Direct visitors to the appropriate person and office as per the defined procedure.

• Answer, screen, and forward incoming phone calls.

• Receive, register, sort and distribute daily mail/deliveries/documents .

• Perform other clerical receptionist duties such as filing, photocopying etc.

• Performing ad-hoc administrative duties.

• Provide excellent customer service.

EA Number: 11C4879

Responsibilities

• Handle reservations through telephone, faxes & email
• Perform personalized check-in and check-out for guests
• Ensure accurate billing, including posting of room charges and incidental charges
• Presenting statements and collecting payments from departing guests
• Handle general request from guests, such as extra amenities, wake up call services, overseas calls, etc
• Be familiar of the hotel’s room status and inventories
• To interact with guests whenever possible to create a memorable experience
• Any other ad-hoc duties assigned

Requirements

• At least 1 year experience
• Customer oriented
• Good communication and interpersonal skills
• Able to use basic MS Office
• Able to perform rotating shift, including weekends and public holidays

Benefits

• Will be cover under Group Medical Insurance
• Additional monthly performance Bonus
• Central working location

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

We Are Hiring!

Are you a social butterfly with a passion for creating memorable experiences? Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Foragers as a Front of House Staff for our superstar team and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate individuals who thrive in a dynamic hospitality environment!

Our Brand

Founded in 2018, Foragers has since been on an onward journey to introduce exceptional and one-of-a-kind hospitality concepts to Asia.

For more information about us, check out our website: https://foragers.com.sg/

What We Offer

• Competitive salary, rewarding your dedication and skill.
• Work life balance with a 5 days’ work week
• A young and vibrant environment surrounded by a supportive team
• Fun company events and medical, dental, and optical benefits
• Career advancement opportunities such as funding for professional courses of your interest

What You'll Be Doing:

• Guest Engagement Pro: You’re not just serving guests—you’re creating an experience! Chat with guests, make recommendations, and leave them smiling and ready for another round.
• Order Whisperer: Take and process orders with precision, turning guest requests into culinary delights while managing any special requests with ease.
• Multi-Tasking Marvel: Juggle tasks like a pro—whether it’s cleaning tables, handling payments, or assisting with special requests, you’ll keep everything running smoothly.
• Opening & Closing Pro: Whether it’s setting up at the start of the shift or breaking the service floor down at the end, you’ll make sure everything is prepped, clean, and ready to roll for the next round of service!

What We Are Looking For:

• Minimum 1 year of restaurant experience in a high-volume environment
• Excellent communication and hospitality skills
• Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere

Join us in elevating guest experiences to new heights and creating memories that last a lifetime. Be a part of our family today!

Job Description

• Coordinate with Housekeeping, Engineering, and other Departments in handling guests’ requests, inquiries and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services.
• Formulate and enforce all policies, procedures, rules and regulations pertaining to Front Office activities and ensure that Front Office staff personally understand and adhere to such approved standard procedures and policies of the Hotel.
• See to the preparation and finalization of all Front Office reports, schedules and so on.
• Maintain all the cashier float at Front Office to be in order.
• Check employees’ performance regularly, correcting any mistakes and inadequacies, proceed the counselling if necessary.
• Assess the performance of the staff in Front Office Department regularly and give recommendation of promotion / re-designation to higher management if any staff is applicable.
• Attend daily operation briefing chaired and conduct departmental briefing regularly and keep team updated the necessary information.
• Train personnel according to the established procedures by conducting regular training, schedule meeting to discuss problems, give instructions and assignment of duties etc.
• Ensure that the investigation of irregularities and undesirable guests are properly conducted.
• Receive and greet VIP guests and attend to their inquiries, requests and needs.
• Develop and implement procedures to govern Front Office activities and ensure the Front Office personnel understand and adhere to such approved standard procedures and policies.
• Ensure an effective control rooms reservation to avoid overbooked situation and assist to maximize hotel occupancy.

Job Requirement

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies
• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• A team player and takes initiative to assist other team members when required
• Well-groomed and professional disposition.
• Good guest relation and problem-solving skills
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Can motivate fellow team members
• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
• Meticulous with strong attention to details with good follow-up
• Able to provide leadership in creating a cohesive, creative, effective team environment

Shangri-La Rasa Sentosa, Singapore

We are looking for a Front Desk Receptionist to join our team!

As the Front Desk Receptionist, we rely on you to:

• Provide all-rounded guest services such as checking in and out
• Contribute towards a memorable hotel experience for all guests
• Handle all guest requests in a timely, professional, and efficient manner
• Provide a best-fit solution to fulfil the customer needs
• Always ensure smooth efficient guest services
• Assist in enhancing the guest satisfaction scores of the hotel

We are looking for someone who:

• Takes pride in being a hotelier
• Preferably has relevant hospitality experience
• Loves interacting with guests
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

• Handle visitor inquiries and direct them to the appropriate person or department.
• Maintain visitor logs and issue visitor passes if required.
• Oversee the reception area to ensure it is organized, clean, and presentable.
• Manage appointments, meeting room bookings, and visitor schedules.
• Collaborate with other departments to resolve customer issues.
• Ensure follow-ups on unresolved issues and maintain customer satisfaction.
• Liaise with housekeeping, maintenance, and security teams for smooth office operations.
• Supervise front-office staff if applicable.
• Ensure compliance with company policies and front-office protocols.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Front Office Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

Qualifications:

• Minimum ‘O’ Level education
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Good interpersonal and communication skills

We Are Hiring!

Are you a social butterfly with a passion for creating memorable experiences? Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Foragers as a Front of House Staff for our superstar team and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate individuals who thrive in a dynamic hospitality environment!

Our Brand

Founded in 2018, Foragers has since been on an onward journey to introduce exceptional and one-of-a-kind hospitality concepts to Asia.

For more information about us, check out our website: https://foragers.com.sg/

What We Offer

• Competitive salary, rewarding your dedication and skill.
• A young and vibrant environment surrounded by a supportive team
• Fun company events and medical, dental, and optical benefits
• Career advancement opportunities such as funding for professional courses of your interest

What You'll Be Doing:

• Guest Engagement Pro: You’re not just serving guests—you’re creating an experience! Chat with guests, make recommendations, and leave them smiling and ready for another round.
• Order Whisperer: Take and process orders with precision, turning guest requests into culinary delights while managing any special requests with ease.
• Multi-Tasking Marvel: Juggle tasks like a pro—whether it’s cleaning tables, handling payments, or assisting with special requests, you’ll keep everything running smoothly.
• Opening & Closing Pro: Whether it’s setting up at the start of the shift or breaking the service floor down at the end, you’ll make sure everything is prepped, clean, and ready to roll for the next round of service!

What We Are Looking For:

• Minimum 1 year of restaurant experience in a high-volume environment
• Excellent communication and hospitality skills
• Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere

Join us in elevating guest experiences to new heights and creating memories that last a lifetime. Be a part of our family today!

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Take a step to be a part of this great team as a Front Office Duty Manager. You will be fully responsible for managing the guest and customer journey and experience whilst ensuring compliance with all policies and brand standards.

You should be a people person who is courteous, service oriented, efficient and enjoys meeting, serving and leading a diverse team.

Job Highlights

• 5-day work week
• Career growth opportunities
• Dynamic team

Job duties & responsibility

• To provide general management support to all departments, monitoring guest satisfaction & feedback, ensuring guest safety and security
• Supervise and delegate the daily shift activities of the department
• Train and develop team members to provide excellent customer service. Ensuring all systems and operating equipment are in good working order
• Comply with all policies, procedures and standards of the property
• Conduct shift briefings
• Represents Hotel operations in situation management/SITREP reporting and is expected to make critical decisions to ensure best possible guest experience
• Handle all duties as assigned by the FOM/AFOM
• To provide guests with accurate Hotel and Tourism information
• Attend to all room sales and room reservation queries and requests
• Create and update reservation records in accordance with booking confirmation
• Managing daily payment transactions

Job Requirements

• Minimum 2 years of relevant experience
• Knowledge of handling PMS and payment systems
• Excellent communication and interpersonal skills
• Proactive team player
• Customer oriented & positive working attitude
• Strong analytical problem-solving skills
• Able to start work on short notice or immediately

We thank you for your interest. We regret that only shortlisted candidates will be notified.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Guest Services

· Welcome guests in a friendly and professional manner.

· Assist guests with check-in and check-out procedures.

· Handle guest inquiries, requests, and complaints promptly and courteously.

· Provide information about hotel facilities, services, and local attractions.

Administrative Support and Front Desk Operations

· Assist in maintaining accurate guest records and files.

· Handle incoming calls and redirect them as necessary.

· Assist in managing room reservations, ensuring accuracy and efficiency.

· Communicate reservation details to other departments as necessary.

· Ensure the front desk area is clean, organized, and presentable at all times.

· Maintain a working knowledge of hotel services, amenities, and promotions.