Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Key Responsibilities:

• Develop, test, and maintain Java-based applications.
• Design and implement scalable, reliable, and secure software solutions.
• Collaborate with business analysts, product managers, and other team members to gather requirements and translate them into technical specifications.
• Write clean, efficient, and well-documented code.
• Debug and resolve technical issues in applications.
• Participate in code reviews and ensure adherence to best practices.
• Optimize application performance and ensure high availability.
• Stay updated with the latest Java technologies and frameworks.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Java Developer (2+ years preferred).
• Strong knowledge of Java SE/EE and related frameworks (e.g., Spring, Hibernate).
• Experience with RESTful APIs, microservices architecture, and web services.
• Familiarity with database systems (e.g., MySQL, PostgreSQL, Oracle).
• Proficiency in version control tools like Git.
• Understanding of Agile/Scrum methodologies.
• Problem-solving and analytical thinking skills.
• Excellent communication and teamwork abilities.

To deliver excellent service quality at service counters which handle customer registrations and processing, enquiries and requests in accordance to service standards, processes and policies.

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.
Key responsibilities and functions include:
1. Receive and welcome the visitors with a polite and cheerful disposition
2. Register and enroll visitors facial recognition efficiently and accurately
3. Provide efficient queue management and crowd control where needed
4. Protect and maintain accurate and updated visitor records according to PDPA requirements
5. Key management including issue, return and accounting for all keys on a daily basis
6. Able to multitask and to work fast
7. Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
8. Monitor attendance and prepare report as needed.
9. Comply and adhere to SOPs, policies, guidelines and processes
10. Flexibility to change roster should there be a need to.
11. Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
12. To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

• Greet members & guests professionally and courteously
• Schedule appointments and manage the calendar
• Check in all members and guests for appointments
• Assist members with rental or demo clubs
• Charge accurately through Point-of-Sale (POS) system
• Maintain a clean and organized reception area
• Liaise with Food & Beverage Team to ensure the needs of members & guests are met
• Prepare end of day POS register
• Assist in quarterly stock count

Job Requirements:

• Computer literacy & proficiency in using POS systemm will be advantageous
• Preferred background in service industry, hospitality, or retail sectors
• Friendly, approachable, and customer-oriented with a professional appearance
• Good organizational skills with attention to detail
• Willing to work on rotational shifts and weekends

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Jordan Fung Si Jong

EA Personnel Reg No: R23112945

Key Responsibilities:

• Write, test, and maintain high-quality C++ code for a variety of applications.
• Develop efficient, reusable, and scalable software components.
• Work closely with other developers, engineers, and product teams to design and deliver complex software solutions.
• Optimize applications for speed, scalability, and efficiency.
• Debug, troubleshoot, and resolve software defects and issues.
• Participate in code reviews to maintain code quality standards.
• Stay up to date with the latest industry trends and technologies.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience as a C++ Developer with at least [X] years of experience.
• Strong knowledge of object-oriented programming (OOP) and design patterns.
• Familiarity with various C++ libraries, frameworks, and tools.
• Experience with multi-threading, memory management, and performance optimization.
• Understanding of algorithms and data structures.
• Familiarity with version control systems (e.g., Git).
• Ability to work in an Agile development environment.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.

Desirable Skills:

• Experience with C++11, C++14, or newer standards.
• Knowledge of network programming, GUI development, or embedded systems.
• Familiarity with unit testing frameworks and continuous integration.

The Front Office Executive greets and registers guests, providing prompt and courteous service. He/ she checks guests in and out, resolving guest challenges throughout their stay in our hotel during the assigned shift. This role upgrades guests as required and promotes the hotel’s services.

What will I be doing?

As the Front Office Executive, you will be responsible for performing the following tasks to the highest standards:

• Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information including number of guests and room rates.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Ensures guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
• Ensure rooms and services are correctly accounted for within guests’ statements, properly stating services provided by the hotel.
• Assist guests with payments or charges, accepting and recording vouchers, credits, traveller’s checks and other forms of payment.
• Greet guests with a friendly and sincere welcome in a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
• Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
• Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests’ needs.
• Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for guests as requested.
• Record guests’ complaints, conducting thorough research to develop the most effective solution and negotiate results.
• Listen and extend assistance in order to resolve problems raised by guests.
• Remain calm and alert especially during emergency situations and heavy hotel activity.
• Plan and implement detailed steps by using experienced judgment and discretion.
• Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
• Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service to team members and guests.
• Take on an active role in the Executive Lounge team, ensuring effective communication and working as a team in order to reach goals and targets.
• Create a warm and welcoming arrival for guests, ensuring that they feel welcome and “at-home” upon arrival.
• Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
• Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Assistant Manager, Front Office to follow-up where appropriate including all operational issues.
• Follow-up with all guests to ensure satisfaction with problem resolution.
• Maintain awareness of guests’ profile and specific preferences, ensuring that they are acted upon for each reservation.
• Ensure that VIP guests are treated personally and recognized as an individual.
• Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
• Ensure a prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are correct.
• Input information into hotel operating system regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
• Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
• Knowledgeable of the hotel’s facilities and services as well as basic knowledge of Hilton brand.
• Keeping up to date with information on facilities, attractions, and places of interests, sightseeing and activities in and around the hotel.
• Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering, and other relevant departments.
• Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
• Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
• Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
• Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
• Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
• Ensure that the front desk stock is managed and not wasted, maintaining costs where applicable.
• Keep up to date and aware of competitor activities in order to be well informed.
• Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
• Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
• Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
• Adhere to the company’s credit policy at all times when handling cash, credit card transactions, city ledgers, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
• Maintain the efficiency of departure by checking all guests’ folios to ensure accuracy of charges.
• Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
• Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
• Attempt to communicate with guests in guests’ native language, if necessary.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Front Office Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Able to perform moderately complex mathematical calculations without error.
• Able communicate effectively, both verbally and in writing to meet business needs.
• Able to access and accurately input information using a moderately complex computer system.
• Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Good interpersonal skills to provide overall guest satisfaction.
• Able to work under pressure and deal with stressful situations during busy periods.
• 1 or 2 years of related working experience preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Title: Front of House Receptionist (Full-Time/Part-Time)

Location: Thomson or Parkway, Singapore

About Us:

Healthtinity is a vibrant yoga and wellness studio dedicated to providing exceptional experiences for our members. We are looking for a friendly, motivated, and proactive Front of House Receptionist to join our team. If you have a passion for customer service, love interacting with people, and thrive in a dynamic environment, we’d love to hear from you!

Key Responsibilities:

• Customer Engagement: Welcome members with a warm and professional attitude, mingle with clients, and build positive relationships.

• Sales and Bookings: Promote and sell class packages, handle appointment bookings, and answer inquiries via walk-ins, WhatsApp, or phone.

• Studio Operations:

• Open and close the studio as per shift requirements.

• Ensure the studio is tidy and well-maintained by performing basic housekeeping tasks independently.

• Manage check-ins and class schedules efficiently.

• Administrative Duties: Handle payment transactions, update customer records, and resolve member concerns in a timely and courteous manner.

Working Hours:

• Morning Shift: 7:00 AM - 12:00 Noon

• Evening Shift: 5:00 PM - 10:00 PM

Requirements:

• Experience: Minimum 1 year of experience in a front desk or customer service role.

• Skills:

• Excellent interpersonal and communication skills to interact with members effectively.

• Confidence in promoting and selling packages.

• Ability to manage bookings and handle inquiries across multiple platforms (in-person, WhatsApp, phone).

• Self-motivated and proactive in maintaining cleanliness and organization.

• Strong multitasking abilities and attention to detail.

• Positive attitude and willingness to contribute to a welcoming studio environment.

Remuneration:

Salary will be based on experience and competitive within the industry.

How to Apply:

If you’re ready to be the face of Healthtinity and contribute to a thriving wellness community, send your resume and a brief introduction to [email protected].

Please indicate whether you are applying for a full-time or part-time position and your preferred working location (Thomson or Parkway).

We look forward to welcoming you to our team!

Location:

Assumption English School, 622 Upper Bukit Timah Road, Singapore 678117

Contract Period:

17 March 2025 to 16 March 2026

Working Hours:

• Days: Mondays to Fridays
• Time: 6:30 AM to 12:30 PM (no lunch break included)
• Service Exclusions: Saturdays, Sundays, and gazetted public holidays

Responsibilities:

1. Errands & Messaging:Convey messages to parents and staff within the school premises.
   
2. Data Entry:Record the late coming of students.
   Maintain records of loaned uniforms to students.
   Update the daily staff absence data.
   Log student sick reports in the designated log books.
   
3. Document Handling:Receive and register incoming documents at the front office.
   
4. File Management:Sort and organize daily files at the office counter.
   
5. General Administrative Support:Perform any ad-hoc duties assigned by school leaders.
   

Qualifications, Skills, and Experience:

The ideal candidate should possess the following:

Educational Qualifications:

• Preferably a GCE 'O' Level Certificate or equivalent.

Experience:

• At least 3 years of experience as a receptionist.
• Prior general administration experience, particularly in a school environment, is an advantage.

Technical Skills:

• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Familiarity with basic internet tools (e.g., Gmail, WhatsApp Web).

Interpersonal Skills:

• Ability to communicate effectively with students aged 13 to 17 years.

Purpose of the Role:

Reporting to the Manager, you will be responsible for front-facing patient management and provision of administration support to the department to ensure the smooth operation of programmes and services offered to cancer patients and survivors.

This is a patient-centric role which requires focus on front facing client management (i.e. patient liaison, attendance tracking, fee collection and related patient matters).

Responsibilities:

Client management:

• Responsible for managing patients on various platforms at front office counter e.g. face-to-face, phone calls, via email, virtually meetings
• Manage new admission and client referrals. This includes signing of service agreements, conduct application, checking means testing and medisave accounts, financial counselling, management of client case files etc
• Arrange for clients’ assessments, appointments for therapy and where required transport
• Facilitate billing of therapy sessions, collection of payment and tracking client’s Medisave usage (application and expiry)
• Safekeep and bank in of daily collection of monies
• Manage client or caregiver feedback on non clinical matters and satisfaction surveys

Report management :

• Prepare monthly submission for MOH subvention and Medisave claims
• Prepare monthly statistics on rehab operations
• Prepare statistics/data for submission to MOH / AIC for subvention

Vendor management :

• Raise Purchase Request, issue Purchase Order, follow up on delivery & conduct settlement of payments made to vendors

General administration :

• End-user level administration of IT systems, applications used for operations, MOH and AIC portals, CPF Board MediClaim portal, LEAP, Rehab masterlist maintenance
• Manage purchases and liaise with vendors
• Verify invoices for payment of purchases and services
• Manage medical supply stocks and vendors
• Liaise with equipment vendors for maintenance support
• Prepare monthly claims for locums, staff claims
• Create and update admin-related Standard Operating Procedures (where applicable)
• Manage donations and volunteers

Criteria:

• 4-5 years experience in a similar healthcare related function
• Experience in front office services
• Well organised and meticulous
• Familiar with Microsoft tools
• Contribute to preparation of monthly statistical reports of client data and tracking of targets achieved.
• Able to perform accurate billings and collection
• Good in customer management, especially with difficult beneficiaries

Responsibilities

• Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
• Process all types of payment such as room charges, cash, checks, debit, or credit.
• Process all check-outs including resolving any late and disputed charges.
• Answer, record, and process all guest calls, messages, requests, questions, or concerns courteously and professionally.
• Coordinate with Housekeeping to track the readiness of rooms for check-in.
• Supply guests with directions and information regarding the property.
• Complete designated cashier and closing reports in the computer system.
• Balance and drop receipts according to accounting specifications.
• Perform other reasonable job duties as requested by superior

Requirements

• 2 to 4 years of work experience in a similar capacity; relevant experience in a 5-star hotel is preferred.
• GCE N/O Levels or fresh graduates in Hospitality/ Tourism Management
• Intermediate computer literacy and knowledge of Microsoft Office applications
• Excellent communication and interpersonal skills (spoken, written and electronic)
• Demonstrate independence, responsibility and accountability
• Able to work rotating shifts including public holidays and weekends
• Basic computer skills, including Microsoft Office

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

诚聘前台收银员 Front Desk Receptionist

全职 Full Time

欢迎新加坡，永久居民，马来西亚，越南，台湾，中国或LTVP持有人申请

Welcome all Pass Holders to apply

工作地点: 新加坡 - 多个地点

全岛 6 間分店 , 地铁站附近

6 outlets islandwide; Multiple locations, Near MRT stations

了解更多信息，请电/ Whatsapp我们：+65 97499906

• $2,300
• 4 days shift (12hours per shift - 7am to 7pm / 7pm to 7am)
• 10 offdays per month
• Full time / Permanent
• Little India, SIngapore

Job Responsibilities:

• Provide friendly and efficient check-in and check-out service at Hotel Reception
• Carry out completion of the registration process by retrieving and inputting information from a computer system and confirming the guest's hotel reservation information
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Willing to take on a proactive role in ensuring that all hotel policies and instructions implemented are followed throughout at the Hotel Reception counters and Lobby
• Handle walk-in, email, phone enquiries, and internet hotel room reservations
• Adhering to all front desk cashiering duties, including proper credit and cash handling policies and procedures
• Prepare shift reports for submission to accounts.
• Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation
• Maintain and improve the hotel’s high standard of service and hospitality by providing relevant information such as customer feedback
• Perform any other duties as required and directed by the Manager or Management.

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Front Desk/Receptionist

Job Overview:

The Front Desk is the face of our studio and core to our client service! This role is crucial in creating a welcoming atmosphere, providing excellent customer service, and maintaining an organized and efficient front desk operation. We welcome candidates who are great team players and have a flair in customer service.

Responsibilities and Duties:

• Client service and relationship maintenance: Meet and greet clients, enhancing clients experience and maintaining brand image.
• Scheduling and managing appointments: Coordinate class schedules, private solo and duet sessions to ensure a smooth and organized timetable for clients and instructors.
• Client registration, onboarding and data management: Maintain an updated client database, including contact information, medical history, waivers, and consent forms. Guide new clients through the registration process, explain studio policies, and answer any questions they may have.
• Billing and payments: Handle client payments, process invoices, track accounts receivable, and manage any billing inquiries.
• Inventory management: Monitor and restock Pilates equipment, props, and other studio supplies as needed.
• Answering phone calls/texts and emails: Respond to inquiries, provide information about classes and services, and address any client concerns or questions.
• Studio maintenance and health and safety compliance: Ensure the studio is clean, organized, and well-maintained, including equipment maintenance and repairs. Adhere to health regulations, and promote COVID-19 safety protocols if necessary.
• Staff communication and coordination: Ensure daily duties and follow ups are done seamlessly.
• Attendance tracking: Monitor class attendance and manage late cancellations and no-shows according to studio policies.
• Event coordination: Assist in organizing workshops, special events, and promotions to enhance client engagement and attract new participants.
• Studio policies and procedures: Adherence to studio policies and SOPs, ensure all policies are well-communicated and followed by both clients and staff.
• Sales and retail management: Handle sales of merchandise and products available in the studio
• Miscellaneous administrative tasks: Assist with any other administrative duties necessary for the smooth operation of the studio.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Basic understanding of computer and point of sale systems.
• Ability to multitask and stay organized in a fast-paced environment.
• CPR/AED certification is a plus.

Work Hours:

• Must be willing to work flexible hours, including early mornings, evenings, weekends, and holidays.

Compensation:

• Competitive hourly wage/salary ($10-12 per hour for part timer, $2000-$2500 for full time)
• Benefits package (if applicable).

Name of School: Assumption English School

Location Address: 622 Upper Bukit Timah Road S678117

Contract Period: From 17 March 2025 to 16 March 2026 period .

Personnel to be deployed at the following hours:

• Mondays to Fridays: 6:30am to 12:30pm (no lunch break included)
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Work:

Running of errands

1. Conveying messages to the parents and staff in the school.

Data entry

1. Recording late coming of students.
2. Recording loan of uniforms to students

Updating of daily staff absence data

1. Record the daily student report sick data in the log books

Receiving and registering documents

1. Receive and register documents in the front office.

Sorting and storing of files

1. Sort out and keep the daily files at the office counter.
2. Any adhoc duties tasked by the school leaders

The Personnel should preferably have the following qualifications, skills and experience:

• Preferably GCE 'O' Level Certificate or equivalent
• Should have at least 3 years of experience as receptionist.
• Having prior general administration experience working in a school environment would be an advantage.
• Proficient in Microsoft applications, including Excel, Word and Powerpoint.
• Ability to use basic Internet sites i.e. Gmail, WhatsApp Web, etc.
• English (Written & Spoken) and with one mother tongue language (e.g. Malay, Mandarin, Tamil)
• Able to communicate with students, aged 13 to 17 years old age group

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:
Guest Experience Team Leader

As a Guest Experience Team Leader, you will play a pivotal role in ensuring that our guests have a seamless and extraordinary stay at our property. Being at the forefront of delivering unparalleled experiences to our guests, your primary responsibility will be to oversee and coordinate all aspects of a guest’s stay experience, from anticipating their needs to exceeding their expectations. Your ability to deliver warm, welcoming and personalised service will be instrumental in elevating guest satisfaction and brand loyalty.

What you will do:

Guest Relations

• Build meaningful connections and maintain strong relationships with guests, addressing their inquiries, concerns and feedback promptly and professionally.
• Proactively seek opportunities to enhance their experience during their stay.
• Coordinate efforts across departments to create lasting memories for guests celebrating special occasions.
• Coordinate the meet and greet for VIPs arrivals.
• Coordinate the Lobby Ambassador program.

VIP Management

• Develop and maintain relationships with VIP guests and Special Attention guests, recognising their preferences and ensuring extra attention and special treatment for this group of guests.
• Manage and anticipate the needs of VIP guests, ensuring personalised services and special arrangements are provided to create unforgettable moments.
• Assist with room reservations.
• Assist with in room check-in.

Guest Experience Enhancement

• Continuously seek ways to enhance the guest experience by developing and implementing innovative guest recognition programs and initiatives.
• Collaborate with various departments to ensure seamless guest experiences across all touchpoints, focusing on areas such as Front Desk, Concierge, Housekeeping and In Room Dining.

Team Leadership

• Lead and inspire a team of Guest Experience Executives/Interns to deliver exceptional service. Provide proper guidance and training, and set clear performance expectations and foster a culture of excellence.

Problem Resolution

• Demonstrate effective problem resolution skills and handle challenging situations with poise and tact, focused on a solution-oriented approach and a commitment to guest satisfaction.

Quality Assurance

• Conduct regular evaluations of guest interactions and review guest feedback to identify trends and areas for improvement. Take corrective actions and implement strategies to maintain the highest levels of guest satisfaction.

What you bring:

• Bachelor’s degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience in luxury hospitality, with a strong track record in front office or a similar role.
• Exceptional interpersonal skills, with the ability to engage and connect with guests from diverse backgrounds.
• Demonstrated problem-solving abilities and a proactive approach to guest satisfaction.
• Impeccable attention to details and a passion for creating memorable guest experiences.
• Excellent communication skills, both written and verbal, with fluency in English
• Familiarity with hotel management systems is a plus

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

• Working Day:5.5 days work
• Working Location: JEM, Plaza Singapura, Northpoint City (Discuss during interview)
• Salary Range: $2,700 - $3,000

Job Description:

1. Services (Front of House):

• Responsible for setting-up and handling work station(s) assigned.
• Be attentive to guests’ request efficiently and effectively.
• Serve food & beverages in accordance to Restaurant and regulatory standards.
• Ensure cleanliness and work order in compliance with standards at all times
• Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant.
• Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant.
• Attend to guests’ queries, feedback and complaint timely & professional

2. Kitchen (Back of House):

• Responsible for preparing, cooking and presenting quality cooked safe products to our guests.
• Prepare food orders accordance to the standard recipes, portion controls and presentation specification as set by the Company.
• Ensure all kitchen equipment are well maintained at all time.
• Ensure all stocks and ingredients are restocks/sufficient.
• Adhere to all sanitation requirements including product rotation, temperature maintenance, storage procedures, cooking requirements and handling techniques

3. People Management:

• Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards.
• Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience.
• Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures.
• Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction.
• Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner.
• Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures.
• Maintain records for safety and appropriately documents contributions and performance in personal file.

4. Sales Building Management:

• Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data.
• Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result.

5. Workplace Safety & Security:

• Ensure all security procedures (cash deposits, staggered method of opening, closing, etc.) are executed accordingly.
• Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards.
• Ensure all workplace safety policies procedures are maintained and adhered to at all times.
• Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises.
• Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk.
• Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements

6. Others:

• Perform any other additional responsibilities as assigned by Restaurant Manager.

Requirements:

• Candidate must possess at least Degree in Food & Beverage, Hospitality, Hotel Management or equivalent.
• Require to work on rotating shift basis which include weekends and public holidays.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Job Title: Contract Programmer

Employment Type: Contract

Working Hours: Hybrid Working Arrangement

Location: Jurong West

Salary: Up to $6,000

We are seeking a skilled Full Stack Developer with a strong emphasis on front-end development using Angular. You will design, develop, and maintain real-time dashboards and robust software solutions to enhance manufacturing processes.

Key Responsibilities:

• Lead the development of intuitive, responsive user interfaces using Angular, focusing on modularity and reusability.
• Develop and scale back-end services, primarily using .NET Core, to support front-end functionalities.
• Design and implement RESTful APIs for front-end integration, ensuring smooth data flow and application performance.
• Collaborate with cross-functional teams to align front-end and back-end development with project goals.
• Ensure the ongoing maintenance and performance optimization of both front-end and back-end components.
• Propose and implement enhancements to improve user experience and code efficiency.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience in Angular, .NET Core, C#, and SQL Server.
• Experience with front-end technologies including HTML, CSS, and SCSS.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Position Overview

The Senior ABAP Developer leverages expertise in application development, showcasing advanced skills in designing, building, testing, troubleshooting, and deploying software applications or specialized utility programs tailored to user requirements. This role involves making recommendations for updates and enhancements to existing systems and requires working independently to address novel challenges effectively.

The ideal candidate demonstrates logical and structured thinking for application development, exceptional problem-solving skills, a strong commitment to learning emerging technologies, and the ability to collaborate effectiely within a team environment.

Role & Responsibilities

• Engage with stakeholders to gather insights into business needs and requirements
• Contribute to the development of programming logic for new functionalities and applications
• Adhere to established development protocols to ensure solutions align with best practices and standards
• Participate in code reviews, offering constructive feedback to uphold high-quality coding standards
• Assist in the testing process to validate application functionality
• Prepare comprehensive documentation, including functional specifications, technical specifications, test scripts, user guides, and more
• Deliver first-level application support for SAP ECC and its integrations, investigating and resolving issues while conducting root cause analyses

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering or equivalent.
• At least 2-4 years of hands-on experience as an SAP Developer with expertise in SAP ABAP, Webdnypro ABAP and other relevant SAP technologies.
• SAP Certification in ABAP will be a plus.
• Knowledge of SAP modules such as FICO, MM, SD, PS and HCM.
• Experience with SAP or non-SAP integration tools e.g., SFTP, IDocs, RFCs, etc.
• Possess strong analytical, debugging and performance tuning skills.
• Ability to work independently, efficiently manage tight timelines and expectations and produce high quality deliverables.

Do you believe your designs and code could change the world? If YES, read on!

Mavericks is a group of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We provide consultancy advice, develop prototypes to validate ideas quickly, and develop systems that WOW people. We love to write code and build systems that delight and bring smiles to our users. We share and have fun on our continuous learning journey.

Join us and multiply the fun and awesomeness of our workplace!

Your Role and Responsibilities

• Empathising with stakeholders to develop appropriate, actionable and holistic working solutions that delivers business value
• Championing best Agile and software engineering practices (e.g. Test-Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.) to develop high-quality products and solutions
• Collaborating with amazing people (we only work with the best!) to solve challenging and complex problems
• Be positive, proactive and help each other to learn and grow together
• Provide feedback for improvement and run the company like you own it!

The Qualifications To Be a Maverick

1. Minimum Qualifications

• At least 5 years of experience in developing various applications
• Worked in high performance and cross-functional Agile software engineering teams that used practices like Kanban/Scrum/Lean/XP, Test Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.
• Experienced in using clean code practices, test automation and writing readable, maintainable code
• Good understanding of end-to-end application architecture
• Delivered at least one large-scale project to production
• Experienced in backend and frontend development (e.g. Web, Mobile, Cloud, etc.)
• Deep understanding of at least one programming language and at least one programming paradigm (OOP, FP)
• Experience working with various techstacks (e.g. Typescript, ReactJS, NodeJS, AngularJS, Spring Boot, Ruby on Rails, Javascript, Java, GoLang, etc.)

2. Desirable Qualifications

• Experience with developing different applications (e.g. Web, Mobile, Cloud, etc.)
• Experience with developing applications for various industries
• Experience working with various techstacks (e.g. ExpressJS, AngularJS, ReactJS, Typescript, Javascript, etc.)
• Experience in other areas of the SDLC (e.g. Testing, Deployment, Requirement Gathering, etc.)
• Experience with DevOps practices and Automation tools
• Experience with delivering and deploying large scale applications using practices such as 12-factor apps

More about the job

Salary and Benefits

• Competitive salary package (including bonuses)
• Medical and Dental insurance for you and your dependents
• Telecommunications allowance
• Financial and logistical support for Work Visa procurement and relocation (if applicable)

Learning and Development

• Book and Training allowances
• Diverse Career Progression Opportunities
• Personal Development Opportunities

Work Arrangement

• Good work-life balance
• Flexible work arrangements
• Open office concept
• Position is based in Singapore

Dress Code

• (Generally) Smart-casual
• Formal with some clients

If you think you have what it takes to be a Maverick, contact us now!

About Us

AsiaNext is an institution-only, global exchange for digital assets. A first-of-its-kind, combining the innovation of crypto with the robust security of traditional finance, we offer a comprehensive platform for trading and tokenising a diverse range of securities and non-bankable assets. Our services include listing, trading, clearing, settlement, and custody.

A joint venture between SBI Digital Asset Holdings Co., Ltd. (SBI DAH) and SIX Group AG (SIX), AsiaNext is built to meet the growing demand from institutional investors for a safe venue to trade digital assets. Where applicable, our business activities will be subject to the strict regulatory oversight of the Monetary Authority of Singapore, and we adhere to the highest standards of corporate governance and internal controls across all activities.

Leveraging the extensive networks of SBI DAH and SDX between Asia and Europe, as well as their joint expertise, we have built AsiaNext since 2020. Our vision is to become a trusted, market-leading exchange whose members can safely trade a wide variety of digital assets, permitting greater institutional access and driving the new era of digital finance worldwide.

Why Join Us?

With SIX, the Swiss stock exchange, and Japan’s finance conglomerate SBI DAH as joint shareholders, AsiaNext has significant financial backing. The team at AsiaNext are seasoned professionals from the finance industry and are passionate about digital assets, innovation and excellence. We listen to one another; we learn together and we collaborate with a diverse ecosystem.

Join AsiaNext and be part of a dynamic, fast-growing team with opportunities for professional growth and development. You'll have the chance to work on cutting-edge projects that are shaping the future of finance.

About This Role:-

Reporting to the Head of Application, you will engage in the software development lifecycle that shapes the AsiaNext exchanges. You will analyse requirements and design, implement, deliver and support the IT solutions of the exchanges. You should be passionate about Blockchain, Securities Trading and Digital Assets, and are able to translate business needs to applications that support digital exchanges ecosystem.

Responsibilities

• Design, code and implement the IT solutions of AsiaNext exchanges. This includes APIs and smart contracts for connectivity with financial institutions and blockchains respectively.
• Keep proper documentation of functional specifications, project plans, system architecture and database design.
• Prepare and run User Acceptance, Non-functional and Industrial Wide tests.
• Conform to Software Development Life Cycle (SDLC) best practices, company policies and regulatory requirements to implement secure, resilient and scalable solutions.
• Perform project management tasks such as tracking of progress, issues, risks, milestones, deliverables changes and ensure dependencies are within schedule and allocated costs.
• Perform continuous integration and continuous delivery (CI/CD) to optimise operational environments.
• Analyse technology trends and develop application strategy and architecture in line with these trends to meet business needs.
• Manage vendor relationships and deliverables.

Qualifications And Experience

• Bachelor’s degree or higher in a computer related major or equivalent
• At least 5 years of software development experience
• Full stack developer with hands-on experience in languages such as Python, Node.js, Java, micro-services and frameworks such as Spring, React or Angular
• Experience with AWS technologies such as API Gateway, EC2, RDS, S3 and EKS
• Familiar with CI/CD deployment and toolsets such as Jenkins and Gitlab
• The following experience is a plus - Smart contracts and blockchain; FIX version 4.2 and above; Scripting Selenium or Katalon; Securities exchange, derivative trading, cryptocurrencies, blockchain, financial exchange system/framework, especially matching engine, and market supervision
• Strong analysis and communication skill
• Result-oriented, diligent and a team player

Employment Benefits

• Competitive staff benefits - 21 days annual leave, life insurance, and medical insurance (includes dependents)
• Variable bonus

How to Apply

If you are ready to take up a new challenge in a dynamic and fast-growing platform, please send your resume to [email protected], stating your name and title of the position applied for in the subject line.

Only shortlisted candidates will be contacted for further discussion. All personal data collected will be kept strictly confidential for recruitment purpose only.

AsiaNext is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, colour, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law.

Disclaimer

Asia Digital Exchange Pte Ltd (“AsiaNext”) would like to inform you that all our job vacancies are published on our official company website and LinkedIn page. AsiaNext uses only the following reputable third-party job sites – MyCareersFuture, LinkedIn, Jobstreet and Indeed. We advise prospective candidates to exercise caution and not apply for or share personal information for any job posting with any unauthorised sources.

CFB Bots was founded on a strong belief that Intelligent Automation can help to deliver the triple-win, where shareholders, customers, and employees all benefit from automation. Eliminating mundane, menial work results in happier employees, who in turn provide better customer service and help the company generate more profits. To reap the benefits of this automation phenomenon, tomorrow’s leaders must adopt collaborative intelligence, transforming their operations, their markets, their industries, and—no less important—their workforces. This is where we bridge the gap to help organisations embrace automation and digitalisation so that they can thrive in this new economic landscape. We provide business process automation and digitalisation solutions powered by hyperautomation technologies—including Artificial Intelligence (AI) and Robotic Process Automation (RPA). Our mission is to co-create the Digital Workforce of the Future, and our vision is to make work enjoyable. For more information, please visit www.cfb-bots.com.

We are constantly welcoming like-minded enthusiasts to join us to create the workforce of the future together. As a team, we communicate openly to exchange opinions, and share knowledge. We try out new ideas, with the aim to get 1% better every single day through continuous learning. To us, failing is nothing but making our first attempt in learning. We encourage each other to make a difference, to grow professionally and personally. While we work hand-in-hand to overcome obstacles, we also celebrate our achievements together as we witness the Company attains its milestones along its exciting growing journey.

What we offer:

• Exposure to work with cutting-edge technologies
• Endless learning and growth opportunities
• Flexible work from home arrangement
• Career advancement and reward recognition
• Climate that values the team’s voices and communication
• Opportunities to make a positive impact on the company and our customers

This Role:

As a Software Developer, you do not merely get to design and build functional software programs. Supporting our clients as an expert in what we do, you will gain insights to various business work processes across a wide range of industries. Each project that you work on enables you to broaden your perspective through intense engagement with different stakeholders and business users to understand the work processes, in-depth analysis, and identification of feasible work process improvement through automation. You will have the opportunity to learn new automation technologies and tools such as RPA. You should be proficient in C# and have the passion for process automation to maximize the gains of this opening. As a successful candidate for this role, you would see yourself making key contributions towards building effective and scalable solutions for our satisfied customers.

Responsibilities:

• Partner with stakeholders in identifying business requirements for automation
• Design, build, and maintain efficient, reusable, and reliable codes/scripts
• Test, troubleshoot, redesign codes/scripts
• Create and maintain project/technical documentations
• Fulfil any other duties diligently as and when assigned

Requirements:

• Diploma/Degree in Computer Science, Information Technology or any other related discipline
• Minimum 1 year of programming or software development experience
• Proficient in C#, with a good understanding of object-oriented programming
• Good programming, designing, coding, testing and debugging skills
• Strong logical approach and problem-solving skills
• Ability to multi-task and work independently in a fast-paced environment
• Good team player with customer centric mindset

In your application, please also indicate the name of the person that you most look up to.

Do you believe your designs and code could change the world? If YES, read on!

Mavericks is a group of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We provide consultancy advice, develop prototypes to validate ideas quickly, and develop systems that WOW people. We love to write code and build systems that delight and bring smiles to our users. We share and have fun on our continuous learning journey.

Join us and multiply the fun and awesomeness of our workplace!

Your Role and Responsibilities

• Empathising with stakeholders to develop appropriate, actionable and holistic working solutions that delivers business value
• Championing best Agile and software engineering practices (e.g. Test-Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.) to develop high-quality products and solutions
• Collaborating with amazing people (we only work with the best!) to solve challenging and complex problems
• Be positive, proactive and help each other to learn and grow together
• Provide feedback for improvement and run the company like you own it!

The Qualifications To Be a Maverick

1. Minimum Qualifications

• Worked in high performance and cross-functional Agile software engineering teams that used practices like Kanban/Scrum/Lean/XP, Test Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.
• Experienced in using clean code practices, test automation and writing readable, maintainable code
• Good understanding of end-to-end application architecture
• Delivered at least one large-scale project to production
• Experienced in backend and frontend development (e.g. Web, Mobile, Cloud, etc.)
• Deep understanding of at least one programming language and at least one programming paradigm (OOP, FP)
• Experience working with various techstacks (e.g. Typescript, ReactJS, NodeJS, AngularJS, Spring Boot, Ruby on Rails, Javascript, Java, GoLang, etc.)

2. Desirable Qualifications

• Experience with microservices architecture
• Experience with DevOps practices and Automation tools

More about the job

Salary and Benefits

• Competitive salary package (including bonuses)
• Medical and Dental insurance for you and your dependents
• Telecommunications allowance
• Financial and logistical support for Work Visa procurement and relocation (if applicable)

Learning and Development

• Book and Training allowances
• Diverse Career Progression Opportunities
• Personal Development Opportunities

Work Arrangement

• Good work-life balance
• Flexible work arrangements
• Open office concept
• Position is based in Singapore

Dress Code

• (Generally) Smart-casual
• Formal with some clients

If you think you have what it takes to be a Maverick, contact us now!

Do you believe your designs and code could change the world? If YES, read on!

Mavericks is a group of skilled IT professionals who love their craft. We solve complex business problems with simple working solutions by applying Agile software development practices. We provide consultancy advice, develop prototypes to validate ideas quickly, and develop systems that WOW people. We love to write code and build systems that delight and bring smiles to our users. We share and have fun on our continuous learning journey.

Join us and multiply the fun and awesomeness of our workplace!

Your Role and Responsibilities

• Empathising with stakeholders to develop appropriate, actionable and holistic working solutions that delivers business value
• Championing best Agile and software engineering practices (e.g. Test-Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.) to develop high-quality products and solutions
• Collaborating with amazing people (we only work with the best!) to solve challenging and complex problems
• Be positive, proactive and help each other to learn and grow together
• Provide feedback for improvement and run the company like you own it!

The Qualifications To Be a Maverick

1. Minimum Qualifications

• At least 5 years of experience in developing various applications
• Worked in high performance and cross-functional Agile software engineering teams that used practices like Kanban/Scrum/Lean/XP, Test Driven Development (TDD), Continuous Integration/ Continuous Delivery (CI/CD), etc.
• Experienced in using clean code practices, test automation and writing readable, maintainable code
• Good understanding of end-to-end application architecture
• Delivered at least one large-scale project to production
• Experienced in backend and frontend development (e.g. Web, Mobile, Cloud, etc.)
• Deep understanding of at least one programming language and at least one programming paradigm (OOP, FP)
• Experience working with various techstacks (e.g. Typescript, ReactJS, NodeJS, AngularJS, Spring Boot, Ruby on Rails, Javascript, Java, GoLang, etc.)

2. Desirable Qualifications

• Experience with microservices architecture
• Experience with DevOps practices and Automation tools

More about the job

Salary and Benefits

• Competitive salary package (including bonuses)
• Medical and Dental insurance for you and your dependents
• Telecommunications allowance
• Financial and logistical support for Work Visa procurement and relocation (if applicable)

Learning and Development

• Book and Training allowances
• Diverse Career Progression Opportunities
• Personal Development Opportunities

Work Arrangement

• Good work-life balance
• Flexible work arrangements
• Open office concept
• Position is based in Singapore

Dress Code

• (Generally) Smart-casual
• Formal with some clients

If you think you have what it takes to be a Maverick, contact us now!

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Enjoy working with children and be a team player of an education centre?

Learning Impact Learning Centre @ Heartbeat Bedok is looking for part-time Front-desk Customer Service Officers to join us!

Poly and Universities students are welcome to apply!

Job Responsibilities

• Prepare worksheets for teachers and students
• Attend to walk-in customers and enquiries
• Promote our classes to potential customers
• Invoicing duties
• Assist in day-to-day operations of a tuition centre

Pre-requisities

• Able to speak and write well in English
• Know how to work with Google Drive, Sheets, Slides etc
• Able to communicate well via whatsapp
• Able to commit for at least 3 days in a week

Salary

• $10/hour on weekdays
• $12/hour on weekends

Location

Heartbeat @ Bedok

Working Hours

Tuesday to Friday 230pm to 9pm

Saturday and Sunday 9am to 6pm

Interested applicants, please whatsapp us at 8083 1599