Duties:

• The role involves designing and developing advanced applications for the Ubuntu platform while collaborating with cross-functional teams to define and implement new features.
• Responsibilities include unit testing for robustness, fixing bugs, and enhancing application performance.
• The candidate will also prepare and deliver comprehensive documentation throughout the software development lifecycle.

Requirements:

• Diploma or Degree in Information Technology or Computer Science
• At least 3 years in software development and system integration
• C++ application development and JAVA application development
• Web application using HTML/HTML5, JavaScript and JavaScript Framework, AngularJS, ExtJS, JQuery, Bootstrap
• Virtualization using Containerisation (e.g. Docker)

For interested candidates:

Kindly send you resume to: [email protected], OR please click ‘Apply Now’.

We regret to inform that only candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

Responsibilities

• Assist in solutioning and bidding for new projects
• Engage client stakeholders and business users
• Represent iCompaz in technology meetings
• Manage EUC and cross-functional projects
• Review project documentation
• Engage project, client and vendor resources to deliver projects
• Act as escalation point for troubleshooting for EUC technology
• Provide connection with various iCompaz internal teams and Offshore Infosys teams
• Manage technology partners and service providers for iCompaz and Client

Requirements

• Degree holder
• Up to 8 years of relevant work experience in roles of similar capacity
• Track record of managing EUC environment and executing projects
• Certification in Project Management / ITIL / Microsoft

Preferred Requirements

• Experience in MacOS

About Us:

Centour Travel has been creating meaningful travel experiences for 40 yeras. we specialize in personalized travel planning for families, MICE groups, and leisure travelers.

We are looking for a reliable and organized Back-End Operations Executive to support our team in delivering exceptional travel services.

Key Responsibilities:

1. Itinerary Preparation:

• Working with the sales team to create customized travel itineraries for clients.
• Working with the sales team to develop itineraries for tour packages to sell.

2. Sales Kit Management:

• Compile and organize sales kits with travel packages
• Maintain and upadate the master list of sales kits and itineraries

3. Costing and Administration:

• Consolidate travel costing and ensure accurate records
• Handle booking confirmations, documentation, and general admin tasks

4. Design Support (Bonus):

• Assist with basic design tasks like flyers and itineraries if needed

Requirements:

• Strong organizational and multitasking skills
• Proficiency in Microsoft Office ( Excel, Word, PowerPoint)
• Good communication skills in English, Chinese proficiency is a bonus
• Attention to detail and ability to meet deadlines
• Basic design skills (e.g; Canva, Adobe Creative Suite) are a plus

Preferred Qualifications:

• Experience in travel or administrative roles is an advantage

What We Offer:

• A stable, in-house position with a friendly and supportive team
• Opportunities to grow in the travel industry

How to Apply:

Send your resume and a brief cover letter to [email protected]. If you have design experience, include your portfolio or samples of your work.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

We are looking for a Front of House to manage the front desks in our studio. This is a full time role.

You will be the first point of contact for the company, offering administrative support across the organisation. You should be able to deal with issues in a timely and effective manner, while streamlining office operations.

Multitasking and stress management skills are essential for this position.

Responsibilities:

1. Attending and following up with walk-ins, email, message and phone enquiries
2. Liaising with clients and Instructors with scheduling of appointments
3. Collecting Payments
4. Basic Housekeeping
5. Administrative Duties

Who we are looking for:

We are looking for a people person who is able to multitask and problem solve. You must be able to commit to working 1 weekend a week.

Benefits:

• Pilates membership

• Hospitalisation, outpatient and dental care

• Competitive wage structure

We are looking for a software developer to join our team in Singapore. The team is responsible for the creation of a new user-friendly and highly scalable ticketing platform for the Asia entertainment market.

As a software developer, you will work in an Agile team to design, develop and deliver high quality codes for the ticketing platform.

Job Description

• Participate in sprints, daily stand-ups and retrospectives
• Design and maintain the database schemas
• Design and build backend APIs for front-end applications
• Maintain the documentation for the API and technical design
• Fix bugs and resolve issues reported by QA testers and business users
• Implement performance test scripts and troubleshoot bottlenecks in the applications
• Adhere to coding standards and practice good programming habits
• Build and run unit tests for application codes in an automated environment
• Continually improve and refactor the code for better readability and efficiency

Requirements

• Strong passion in programming and technologies
• Development experience in NodeJS, or any major programming languages
• Familiar with databases, MongoDB and MySQL
• Comfortable with asynchronous programming, CQRS and event sourcing patterns
• Good understanding of container deployment and cloud technologies
• Excellent communication skills and willing to engage with business users on discussions
• A collaborative team player who is passionate about technology and strives to produce simple solution to complex business problems
• Customer experience oriented and has a positive attitude for team work

BookMyShow is a one stop online ticketing (E-commerce) platform to movie and event tickets. With over USD100M in venture funding from Silicon Valley, we have operations across multiple countries of India, New Zealand, UAE, Indonesia Singapore, Malaysia and over 700 employees. With rich content, high end analytics, studying user behaviour, we aim to become the default entertainment platform in Southeast Asia.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Responsibilities

• Greet all guest in a friendly and helpful manner, and attempt to learn and use guests' names at every opportunity.
• Register and room all arrivals according to established procedures.
• Perform check-in, check-out, and room change procedures and ensure all data are entered completely into the hotel systems.
• Assist and support Guest Services Executive to ensure that the hotel policies and procedures are adhered to.
• Maintain cashier float and ensure accurate faily report of all money received.
• Attend to guests' complaints, inquiries, and requests in a timely and courteous manner.
• Perform the audit balances and prepare all work for audit in an orderly fashion.
• Maintain exemplary department standards of behavior, appearance, and attitude.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Perform any other tasks as assigned within reasonable means.

Requirements

• Customer oriented with a pleasant disposition
• Able to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Able to speak and write well in English
• A flair for service will be advantageous
• Minimum GCE "N"/"O" level or preferably a Diploma from School of Tourism/Hotel Management, or its equivalent professional certification
• Ability to multi-task
• Willing to work in 3 rotating shifts, including weekends and Public Holidays
• Good interpersonal and communications skills

Company Overview

At Aleph Technologies, we're on a mission to revolutionize the industrial landscape, making process manufacturing and logistics networks smarter, greener, and more efficient. Our AI-powered software transforms complex processes into streamlined, optimized systems. Acting as a co-pilot for engineers, our platform helps troubleshoot issues, find solutions, and adjust settings to achieve peak performance. Join us as we redefine process optimization and elevate industrial operations to new heights.

Position Overview:

We are seeking a skilled Front-end Developer to join our dynamic team. The ideal candidate will have experience in developing user interfaces using Dash or similar frameworks, supporting API design and implementation, and transitioning traditional UIs to leverage large language model (LLM)-based features. This role requires a combination of strong Python development skills, UI/UX sensibilities, and a keen interest in innovative AI technologies.

Key Responsibilities:

• UI Development:
• Design, develop, and maintain user interfaces using modern web technologies (HTML, CSS, JavaScript).
• Develop and maintain interactive and data-driven user interfaces using Python-based packages (e.g. Dash, Plotly, or similar frameworks).
• Implement responsive design principles to ensure UIs work seamlessly across various devices and screen sizes.
• Integrate front-end components with backend services to create cohesive applications.

• API Design and Implementation:
• Design, develop, and implement robust RESTful APIs to support UI functionality and integration with backend services.
• Ensure APIs are secure, scalable, and performant.
• Document API specifications and provide support for API consumers.

• LLM-Based UIs Development:
• Develop and transition existing UIs to incorporate LLM-based features, enhancing user interaction and overall experience.
• Implement natural language processing (NLP) and machine learning (ML) models to enable intelligent UI functionalities.
• Work with data scientists and ML engineers to integrate LLMs into the UI effectively.

• Collaboration and Communication:
• Collaborate with cross-functional teams, including data scientists, backend developers, and product managers, to gather requirements and deliver high-quality solutions.
• Participate in code reviews, design discussions, and team meetings to ensure high-quality code and product development.
• Provide technical support and troubleshooting for deployed applications and systems.

• Continuous Improvement:
• Stay updated with the latest trends and advancements in Python development, UI/UX design, and AI technologies.
• Continuously improve code quality, performance, and reliability through automated testing, code reviews, and best practices.

Qualifications:

• Educational Background: Bachelor's or master's degree in computer science, Engineering, or a related field.

• Technical Skills:
• Proven experience as a Python Developer, with a focus on UI development and API integration.
• Proficiency in Python frameworks such as Dash, Flask, or similar for building interactive web applications.
• Strong understanding of API design principles and experience with RESTful API development.
• Experience with SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Familiarity with large language models (LLMs) and their application in enhancing user interfaces.
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Proficiency with version control systems (e.g., Git) and collaborative development workflows.

• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.

Preferred Qualifications:

• Experience or good understanding in transitioning traditional UIs to LLM-based interfaces.
• Familiarity with cloud services and deployment platforms (e.g., AWS, Azure, Google Cloud).
• Understanding of Agile development methodologies.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes.
• Experience with data visualization libraries such as Plotly, Bokeh, or Matplotlib.
• Familiarity with NLP libraries and frameworks (e.g., spaCy, NLTK, Transformers).

Why Join Us

• Be part of a pioneering team in an exciting and fast-growing field.
• Work on cutting-edge technology with real-world impact.
• The chance to work on innovative projects at the intersection of AI and user experience.
• Collaborate with passionate professionals in a dynamic startup environment.
• Opportunities for growth and advancement.

Responsibilities

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking. As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with external and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Requirements:

· At least 3-5 years of experience in technical hands-on experience on development and implementation

· A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.

· Experience in supporting implementing large-scale, highly available applications or large project implementation.

· Strong experience with Python based backend and high-end frontend frameworks.

· Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in solutioning and system design

· Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.

· Strong experience in unit testing concepts and implementation for python & JavaScript components

· Solid experience in object-oriented design techniques, UML, and object modelling

· Experience with a variety of source control and development tools.

· Experience with Dev-Ops concepts, practice, and tools.

Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Key Domain/ Technical Skills:

· Frontend development: Vue/Nuxt3, CSS (SCSS).

· Backend development: Python/Django/REST API Frameworks.

· OS skills: Linux/Unix with Shell Scripting.

Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Experience: 3-5 Years

Role: Developer

Key Skills:

· Frontend development: Vue/Nuxt3, CSS (SCSS).

· Backend development: Python/Django/REST API Frameworks.

· OS skills: Linux/Unix with Shell Scripting.

Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Key Responsibilities:

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking. As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

· Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

· Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with external and internal teams on technical delivery and system maintenance.

Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Key Requirements:

· At least 3-5 years of experience in technical hands-on experience on development and implementation

· A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.

· Experience in supporting implementing large-scale, highly available applications or large project implementation.

· Strong experience with Python based backend and high-end frontend frameworks.

· Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in solutioning and system design

· Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.

· Strong experience in unit testing concepts and implementation for python & JavaScript components

· Solid experience in object-oriented design techniques, UML, and object modelling

· Experience with a variety of source control and development tools.

· Experience with Dev-Ops concepts, practice, and tools.

Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Role: Developer

Job Level: 6+ years of relevant experience (L3)

Duration: 12 Months (extendable)

No. of resources needed: 2

Key responsibilities:

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking.

As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with external and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Key Skills:

• Frontend development: Vue/Nuxt3, CSS (SCSS).

• Backend development: Python/Django/REST API Frameworks.

• OS skills: Linux/Unix with Shell Scripting.

• Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking. As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

• Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

• Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with external and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Requirements:

· At least 6 years of experience in technical hands-on experience on development and implementation

· A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.

· Experience in supporting implementing large-scale, highly available applications or large project implementation.

· Strong experience with Python based backend and high-end frontend frameworks.

· Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in solutioning and system design

· Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.

· Strong experience in unit testing concepts and implementation for python & JavaScript components

· Solid experience in object-oriented design techniques, UML, and object modelling

· Experience with a variety of source control and development tools.

· Experience with Dev-Ops concepts, practice, and tools.

Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Key Domain/ Technical Skills:

· Frontend development: Vue/Nuxt3, CSS (SCSS).

· Backend development: Python/Django/REST API Frameworks.

· OS skills: Linux/Unix with Shell Scripting.

Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Responsibilities:

• Analyse, develop, enhance, debug, support, maintain, test applications
• To develop projects/Change Requests related changes and to ensure deliverables are in good quality
• To participate in user requirements gathering and able to provide impact analysis and efforts estimation
• To develop functionalities to cater for business requirements using MS SQL server, Power BI and OneSumX product
• To design and build the Control-M jobs for batch processing
• To carry out unit testing and SIT on the developed functions
• To support UAT cycle, troubleshoot the issues and provide bug fixes
• To raise remedy ticket for required changes in controlled environments
• To migrate deliverables objects using Aldon migration tools to UAT/Production environment
• To provide proper documentation for all the deliverables
• To be able to work with team member, guiding junior staff and take responsibility for delivery of the code

Education:

• Bachelor’s degree in computer science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• You must be the experienced developer, with good experience in system integration/interfacing.
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery.
• Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
• Working experience in MS SQL server & Business Intelligence development (and experience with WKFS RiskPro product is a plus).
• Working with RDBMS (Oracle, PL/SQL), WebSphere Application Server (WebSphere, Tomcat) and Jenkins/Sonar, Control-M, UNIX/Linux Commands.
• Proficient with Batch & Power Shell scripting
• Good understanding in Data Warehouse and Data Mart concept
• Experience in Performance tuning of queries

Key skills areas:

• SQL, PL/SQL, MS SQL server & Business Intelligence
• Jenkins/Sonar, Control-M, UNIX/Linux Commands.
• Proficient with Batch & Power Shell scripting

Experience: 6-9 Years

Role: Developer

Key Skills:

· Frontend development: Vue/Nuxt3, CSS (SCSS).

· Backend development: Python/Django/REST API Frameworks.

· OS skills: Linux/Unix with Shell Scripting.

Database skills: MS-SQL / Oracle. (Design, Query using SQL, Optimize Queries).

Key Responsibilities:

Corporate Tooling team in GMET Shared Platforms is responsible for process automation, re-engineering to simplify complex processes and work on solutions critical to the efficiency and effectiveness of our banking. As a Senior Developer in the for Internal project, you will play a pivotal role in gathering requirements, documenting, designing, and implementing the solution.

· Implementing Python based full stack application instances; analyse the impact on current/new system, research problems and design and implement optimal solutions.

· Collaborate with Enterprise and Solution Architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.
• Develop and maintain documentation which will include but is not limited to Standard Operating Procedures and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.
• Communicate effectively with external and internal teams on technical delivery and system maintenance.

Enforce technical quality in all aspects of project delivery, with Waterfall/Agile best practices and methods such as Scrum, CI/CD DevOps Practices, Test Driven Development, while adhering to SDM guidelines.

Key Requirements:

· At least 3-5 years of experience in technical hands-on experience on development and implementation

· A bachelor’s in computer science, Computer Engineering, Information Systems, or any related field with strong education in web technologies.

· Experience in supporting implementing large-scale, highly available applications or large project implementation.

· Strong experience with Python based backend and high-end frontend frameworks.

· Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development

· Good interpersonal and communication skills, both verbal and written.

· Solid experience in solutioning and system design

· Experience in designing and implementing integration with MQ, microservices and high-volume batch processing.

· Strong experience in unit testing concepts and implementation for python & JavaScript components

· Solid experience in object-oriented design techniques, UML, and object modelling

· Experience with a variety of source control and development tools.

· Experience with Dev-Ops concepts, practice, and tools.

Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.

Job Description:

Shall provide daily on-site DESKTOP management and support services (“DESKTOP Support Services”) for end-users’ End UserComputing Devices (DESKTOP) which are used in the Customer’s environment with the Customer’s approval. The general scope of Desktop Support Services shall minimally include:

(a) Image build management;

(b) Administration and configuration;

(c) End-user account management;

(d) End-user device hardening and lockdown;

(e) Trouble-shooting and problem resolution; and

(f) End-user briefings & awareness service.

Shall minimally support the following types of DESKTOP:

(a) Desktops;

(b) Notebooks;

(c) Mobile Devices (e.g. iPad, iPhone or equivalent);

(d) Video Conferencing Devices;

(e) IP Telephones;

(f) Printers, including multi-function devices (i.e. printers, scanners and fax devices); and

(g) Other peripherals (e.g. external hard drives, mouse, smart-card readers, monitors, docking stations).

Shall minimally support the following operating systems:

· Windows 7 and later versions of Windows;

· Apple iOS 9.x or later versions; and

· Android OS 5.x or later versions.

Minimum Requirement:

The Level 1 Desktop Support Engineer meet the following requirements:

(a) Minimum one (1) year of DESKTOP Support, ICT End User Computing or Service Desk Agent experience;

(b) Ability to perform the daily DESKTOP Support operations with minimum supervision;

(c) Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices;

(d) Possess knowledge in IT networking and LAN to troubleshoot computer problems; and

(e) Possess at least one (1) of the following certifications:

· Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent;

· (ii) Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent; or

· (iii) CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent.

Key Responsibilities:

• Required to develop and maintain web applications using .NET Core and Azure technologies.
• Involve in design and deliver secure, scalable APIs and web apps, ensuring high performance and quality.
• Collaborate with frontend developers, UI/UX designers, and product teams to create user-friendly, responsive web applications.
• Need to work with microservice architecture and ensure robust design patterns are followed.
• Should apply cyber security best practices into applications.
• Able to perform functional testing, and deploy applications in UAT and production environments on Azure.
• Required to manage application deployment using Azure DevOps tools and CI/CD pipelines.
• Engage with end users to troubleshoot and deliver timely bug fixes.
• Need to participate in solution design discussions, contributing innovative ideas and technical expertise.

Key Skills:

• Required to have good working experience with .NET Core and Azure cloud technologies.
• Strong experience with Azure App Service, APIM, Storage Account, Application Gateway, Azure AD, Container Registry, App Insight, Azure Monitor, Notification Hub.
• Experience with RESTful API design, openAPI specification, OAuth2.0, microservices architecture, event-driven architecture and application cyber security.
• Working knowledge with messaging services such as Kafka, Service Bus.
• Experience with Azure DevOps tools and CI/CD pipelines. Good knowledge in application deployment.
• Familiarity with tools: Git, Postman, Swagger, Vscode, Azure CLI

Experience: 10+ Years

Role: Developer

Key Domain/ Technical Skills:

· Middleware – WebSphere, WebLogic JBoss, MQ

· DevOps – Jenkins, Bitbucket, Artifactory, Aldon

· Database – Oracle

· OS – RHEL, Solaris

· Scheduler – Control-M

· Monitoring – Geneos

· Service Management Tool – JIRA, Confluence, Remedy, ServiceNow

Key Responsibilities:

· Setup new DevOps pipeline for new releases and modules by adhering to central DevOps framework.

· Lead analysis and resolution of DevOps automation related issues

· Work with Infrastructure team to provision servers & database

· Install required software and setup application environments from SIT till Production

· Support project team for any incidents relate to environments

· Coordinate with Infrastructure for regular patching of server, database and middleware components

· Execute and monitor end of day batch in SIT/UAT environments

· Setup and maintain Geneos monitoring for all environments from SIT till production

· Automate manual work by using authorized tools.

Key Requirements:

The candidate must have 7 to 10 years working experience in the following areas:-

· Experience in Middleware Administration (WebSphere/WebLogic/JBoss/MQ)

· Experience in Oracle database and performance tunning

· Experience in Linux/Unix and shell scripting

· Experience in DevOps tool (Jenkin, Bitbucket, Artifactory, Aldon)

· Experience in Control-M jobs setup and monitoring

· Experience in Geneos monitoring setup including dashboard

· Able to document technical architecture using servers and network diagrams

· Good understanding of the Development/SIT/UAT/Production environment requirements

· Good understanding of network and common issues

· Good understanding of service management tools & processes

· Multitask and work in a fast-paced, collaborative team environment

Candidate with the following knowledge will be preferred :-

· Unix servers administration

· Oracle database administration

· Aldon or similar configuration management tool

· Degree from an accredited college / university

· Relevant certifications

Excellent communication and inter personal skills

As Satellite Planning Engineer, you are responsible to simplify and eliminate manual error through task automation. You will be developing automation for scenario modeling and capital dashboard reporting to provide overview for upper management and give insight for decision making.

This role requires strong programming skill for task automation and scenario analysis with at least 2 years experiences in coding/programming languages or have done automation project related to scenario modeling, data analysis and reporting. Candidates should be flexible, able to maintain global relationships, and possess good communication and presentation skills. Additionally, they need to provide clear data analysis for decision-making and have a detailed understanding of capacity planning, business processes, and scenario optimization opportunities.

Job Description

As Satellite Planning Engineer, you are responsible to simplify and eliminate manual error through task automation. You will be developing automation for scenario modeling and capital dashboard reporting to provide overview for upper management and give insight for decision making.

This role requires strong programming skill for task automation and scenario analysis with at least 2 years experiences in coding/programming languages or have done automation project related to scenario modeling, data analysis and reporting. Candidates should be flexible, able to maintain global relationships, and possess good communication and presentation skills. Additionally, they need to provide clear data analysis for decision-making and have a detailed understanding of capacity planning, business processes, and scenario optimization opportunities.

Responsibilities and Tasks:

[Scenario & Capital Automation Project]

· Develop capital related dashboards to achieve automated data visualization and assist in a more in-depth analysis of site capital expenditure details

· Strive to streamline business efficiency and eliminate manual errors through task automation and simplification.

· Build and automate scenario modeling to support scenario analysis with improved efficiency and accuracy

· Manage databases, scenario ownership and change control

· Analyze data to support financial decisions

· Create, Maintain and update Satellite Sharepoint as golden source of historically approved loading scenarios together with its key metric impact such as capital add/reduction, bit, market share, wafer cost etc.

[Scenario]

· Apply optimization concept and technique to ensure optimal loading volume across horizon able to meet target bit (GB) and market share while considering new technode qual achievement and ramp planning.

· Apply industrial engineering concepts to model the capacity thresholds to support existing and future technology

· Ensure all the required scenario options are well analyzed. Call out opportunity and propose options for better return scenario

· Collaborate with Central teams to plan capacity requirements of future products and to quantify the impact on existing and future capital spend

· Using qualitative and quantitative analysis to explain scenario cause – effect relationship for tooling purchase and capital impact differences

· Provide yellow field Cost of Transition (CoT) for each technode and understand the correlation between theoretical CoT vs actual CoT

· Defining new technode CoT and understand the gap between budget vs actual technode capex

· Adhere to calendar requirements and agreements with respect to Business Planning Process

· Flexible and agile to changes in Business Planning

· Coordinate with all relevant partners to ensure all the parameters updates are in-place so that can be applied correctly for quarterly business plan study

[Capital]

· Perform baseline capital spend analysis to ensure overall cashflow across Fiscal Year is kept neutral (unless driven by loading change)

· Improve capital spend forecast accuracy with site Planning/Procurement/Facilities

· Monitor actual spend performance vs projection for current and upcoming quarter with target variance of < +- 5%

· Monitor and understand with site partners on the reasons for unexpected capital spend changes across fiscal year

· Work with site partners to ensure accurate planning and supplier delivery date data inside Capital Asset Lifecycle Management (CALM)

· Highlight any potential cashflow reduction or savings opportunities

· Keep track of the technode CAPEX

· Work with site partners to ensure actual Scenario Study bottoms up and eventual itemization is as per approved executive review targets

· Coordinate the CALM simulations with site partners and ensure the simulations are able achieve net neutral and completed within committed timeline

Requirements:

· Master/Bachelor's Degree in Industrial Engineering, Manufacturing engineering, Mechanical engineering, Chemical engineering, Computer Science

· Min 2 years experiences/project hands-on in developing automation using programming language such as Python, Java or C+

· Proficiency in developing dashboard and reports using Tableau and Power BI

· Skillful in Microsoft Office particularly Excel as well as Sharepoint management.

· Strong ability to perform data analysis and problem solving

· Strong data validation skills and reporting skills

· Ability to map relevant conclusions to support decisions making

· Ability to work closely and effectively with others in a team environment

· Strong verbal communication and presentation skills

Working location:

· 1, North Coast Drive, Singapore 757432

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets.

Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical centre of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here.

The Opportunity

We own, evolve and support the technology platforms that handle the post-execution processing for the Securities Execution, Prime Clearing, and Prime Brokerage businesses. This includes exchange and broker trade processing, internal firm/firm trades and client delivery across physical and synthetic products. We are at the start of a multi-year convergence program to deliver all of these businesses onto a single, high scalable platform, enabling business growth with reduced operational costs.

We’re looking for highly technical, commercially minded, software engineers who enjoy seeing things done differently to join us on this exciting journey.

About the team

Our team consists of 19 people in Singapore and around 100 globally. Almost all of our projects are cross-location and cross-function, meaning we work directly with Front Office, Operations, Legal, Tax, and our Engineering colleagues from those areas, across the wider firm.

We work directly with Operations and Securities sales/trading, to design and implement, a wide range of functions including trade aggregators, trade matchers, payment systems, intercompany trade booking and settlement systems, and connectivity to exchanges, counterparties and vendors. Our Exception Workflow and Business Intelligence tooling allows our Operations teams to respond to client enquiries and monitor service levels.

Our Post Execution platform consists of a variety of applications that demand high throughput, performance and availability, including our strategic new Post Execution Sequencer platform which is a brand new/greenfield initiative to converge all of our businesses onto a single technology platform, to have much better scalability, improved resiliency and reducing the time needed to develop and deliver new features.

Highly-developed analytical and technical skills, combined with a commercial and collaborative approach to problem solving, are essential to our success.

HOW YOU WILL FULFILL YOUR POTENTIAL -

You Will:

• Use your analytical ability and decision-making skills to arrive at creative and user-oriented solutions.
• Work with key stakeholders, operations, and other development teams delivering scalable exception-monitoring solutions to our middle office teams.
• Drive the architectural design and technical execution of the engineering needs of the equities businesses.
• Take responsibility for project delivery as well as wider ownership in our functional area.
• Design and build frameworks including automated testing through collaboration with global cross-functional teams.

You Are:

• Strong, hands-on UI developer enjoys working in a client driven and agile environment passionate in implementing customizable user interfaces.
• Self-motivated and able to work in small, fast-paced, high-impact team(s) developing low latency, scalable and resilient solutions.
• Comfortable multi-tasking, managing multiple stakeholders and working as part of a global team.
• Apply an entrepreneurial approach and passion to problem solving and product development.

SKILLS & EXPERIENCE WE'RE LOOKING FOR –

Basic Qualifications

• 2 - 4 years of responsive web development, with professional React hooks experience and advanced JavaScript / Typescript proficiency.
• Experience with grid-based layouts, eg. ag-grid and flexible layouts.
• Solid experience in and strong desire on building highly efficient and performant UI code
• Building web socket-based (and/or REST API) integration with server-side.
• Desire to build strong and efficient SDLC practices.
• Systematic problem-solving approach, coupled with a hands-on experience of debugging and optimizing code, as well as automation.
• Strong interpersonal skills and drive. Excellent communication skills required, able to contribute to discussions on design and strategy

Preferred Qualifications

• 1+ years of experience with Java or similar object oriented language (e.g. C++, C#, Scala, Python).
• Financial market knowledge is a plus

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2024. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Description & Requirements

• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
• Able to work on weekend, public holiday and night shift

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant