Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Central location
• Competitive remuneration packages
• Clinic Setting

As an Front Desk Officer, you will be responsible for the following duties:

• Handle phone calls and respond to general inquiries.
• Greet and check in customers, announcing their arrival.
• Manage the Sales Executive turn system effectively.
• Maintain a tidy and orderly showroom.
• Ensure display vehicles are well-presented, both interior and exterior.
• Provide refreshments to customers as needed.
• Assist with general administrative duties as assigned.

Requirements:

• With customer service related working experience.
• Knowledge of Mircrosoft Office.

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Responsibilities

Supervise Day to Day Operations

• Responsible to carry out all business operational activities at Marina Bay Sands (MBS) including customer grievance/complaint handling, legal and safety matters with regard to such operations.
• Perform Guest meet and greet and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up.
• Conduct daily briefing to ensure important information and updates are shared among team members.
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Be conversant with all areas of the Front Office including FIT, Group and Casino reservations; can be assigned to certain specialist areas to supervise at any one time.
• Monitor daily front office operations ensuring that tasks are carried out and guest requests are attended at the pre-determined standards.
• Adapt to changes, implement and monitor front office operations to ensure adherence to organisational operating procedures and service standards
• Assist management to execute enhancement projects and new processes and follow-through with detailed evaluation.
• Review manpower allocation for front office operations.
• Conduct regular inspections on service delivery.
• Identify and resolve deviations and irregularities related to front office operations.
• Service Audit check-in/out process for every team member at least once a month to ensure established Service Quality Standards are met
• 
  

Lead Service and Operational Excellence

• Recommend new ideas to enhance guest experience and revenue generation.
• Supervise the delivery of services to guests consistent to the company’s core service standards, brand attributes and compliance.
• Collect and update all guest personal information, preferences, practices and interests to ensure accurate guest profile and history in OPERA.
• Respond and review guest comments, requests and complaints and resolve in a timely and professional manner; take personal responsibility to resolve issues and identify how to minimize reoccurrences with various stakeholders.

Supervise Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Operationalise compliance management on hygiene, workplace safety and health, and data protection requirements.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Be conversant with all facets of Front office operations including fire safety and emergency related procedures
• Supervise emergency situations.
• 
  

Achieve Employee Engagement

• Responsible for motivating, coaching and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed to exceed guests’ expectations.
• To provide genuine and accurate feedback for Team member’s improvement in discussion log specifically for new Team members during their on –the-job training period
• Establish learning and development plans and facilitate learning and development opportunities to enhance staff work performance includes self-growth and development.
• Ensure that all team members including self are well-mannered and groomed as per company standard at all times
• Hold regular meetings to communicate departmental updates and review operational standards and guest feedback; brainstorm and decide on ways in which operational flow can be improved
• Supervise, train, schedule, mentor Team Members and perform evaluations and make fair recommendations on confirmation or promotion.
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

Assist Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties e.g. inventory and purchasing, updating of butlers’ personal files
• Update information sheet, menus and restaurant list periodically for executives/agents to use in their daily operations.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Develop and maintain close liaison with all other Departments so as to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest services throughout the hotel through effective communication and coordination.
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Assist in the implementation of sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management
  

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage
• 
  

Experience

• Minimum 1 year experience in the same capacity
• Proven leadership skills and ability to operate independently
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies
• 
  

Competencies

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

Job Info:

• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Working Hours: Rotational shifts
• Location: Sentosa; Monorail pass will be provided

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

Summary of the Role :

As a ServiceNow Developer, the primary responsibility will be to design, develop, and implement

solutions using the ServiceNow platform.

The role requires to work closely with stakeholders, system administrators, and other development teams to understand business requirements and translate them into efficient and effective ServiceNow solutions. The expertise in ServiceNow development will contribute to improving processes, workflows, and user experiences within the organization.

Responsibilities:

• Collect the requirements, design, develop, configure, test, implement, support and improve ServiceNow ITSM tool.
• Customize ServiceNow applications, modules, forms, workflows, and user interfaces based on business requirements.
• Analyse the business operation needs and translate into technical requirement.
• Support, troubleshooting, administration, perform patching and upgrades of ServiceNow.
• Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's scripting language.
• Customize and extend ServiceNow functionalities using platform features like Business Rules, Script Includes, UI Actions, UI Macros, and Service Portal.
• Collaborate with cross-functional teams, including system administrators, business analysts, and project managers, to deliver successful ServiceNow projects.
• Provide technical support and troubleshooting assistance to end-users for ServiceNow applications and functionalities.
• Advise on tools technology adoption based on business & technical consideration.
• Propose integration strategies for the various technology components to achieve a holistic solution.

Requirements:

• Minimum 3 years’ experience with implementation and support of ServiceNow modules.
• ServiceNow certification (e.g., Certified Application Developer) is a Must Have.
• Minimum 3 years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products.
• Minimum 2 years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development.
• Minimum 2 years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML).
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a Must Have.
• Hands-on development and customization of ServiceNow applications.
• Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
• Strong communication and interpersonal skills.

Guest Relation Officer | 5 Days | Up to $3k | Downtown

5 days Mon to Fri 8am to 6pm
$2800 - $3000

Marina Bay Financial Centre (Downtown MRT)

Job scopes:

• To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
• To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
• To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
• To check on meeting room set up standards, floral arrangements, and report facility faults
• To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
• To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
• To assist in the booking of executive meeting rooms
• To provide taxi booking services
• To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
• To receive feedback from guests or staff on facilities and services
• To assist in overseeing events or VIP meetings at executive conference suite
• To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
• To assist managing rooms and submit reports on weekly release
• To assist in handling common & executive meeting room enquiries by phone / email / Teams
• To manage common meeting room bookings:

a. To call meeting room user 15 minutes prior to booked period to reconfirm
b. To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
c. To send reminders email to users
d. To oversee reconfiguration of meeting room set up
e. To prepare weekly schedules for stewardesses / technicians

Requirements:

• Minimally GCE ‘O’ Level
• Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
• With working experience as customer service executive is a plus

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Temp Holiday Seasons Event Helpers

Location: Wheelock, Wheelock Cafe, Vivocity, Paragon, Parkway Parade, One Raffles Place, Plaza Singapura, Raffles City, Waterway Point, IMM, PLQ, Great World

Duration: 1 Nov to 31 Dec
15 Nov to 31 Dec
1 Dec to 31 Dec

Salary Package: $11.50/hr

Working Hours: 5/6 days per week including both weekends

Job Scope:

• Cashiering duties
• Restock shelves and maintain store cleanliness.
• Assist customers with their inquiries and purchases.
• Other ad hoc duties assigned.

Requirement:

• Must be 18 years or older

Responsibilities:

• Work on-site at the client's location to design, develop, and maintain software applications.
• Write clean, efficient, and well-documented code based on client requirements.
• Collaborate with client teams to understand requirements and deliver solutions.
• Perform debugging, testing, and optimization of applications on-site.
• Assist in identifying and resolving software defects as needed.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• 1-3 years of experience in software development.
• Proficient in C++/Golang/C#
• Familiar with Linux/Unix development environment,
• Familiar with shell, system programming;
• Familiar with TCP/IP protocol, network programming, database programming (MySQL, Redis, SQL Server), familiar with Kafka;
• Basic understanding of front-end and back-end development.

• • Good problem-solving skills and the ability to work directly with clients.

Job requirements:

• Experienced with Java Spring boot and Spring batch
• Experienced with AWS cloud services
• Experienced with Frontend React
• Experienced with MS SQL

Job description:

• Fullstack developer for a custom built program
• Maintaining, testing, and debugging the entire back end of an application or system.
• Investigate issues and security findings, provide root cause analysis and resolution
• Proactively identify areas for fine-tuning and improvement

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

To enhance Payment System (RPGLE/400 in IBM AS400);

1. Analyze the user requirements or modifications/enhancement requests;
2. Document in detail the functional and technical specifications; including database design and data conversion
3. Design the work unit, code the program, compile and perform the unit test;
4. Work with the bank users to produce a test plan for testing all functions of the new program modifications;
5. Update all changes done to systems, programs, and operating instruction / Manuals;
6. Train users to use each function of the new or amended application;
7. Advise users on operation and backup procedures so that users can develop or update the user manual.
8. Required skill (s) : RPGLE, C/C++
9. Degree in Computer Science/Information Technology or related disciplines;
10. Please send in your detailed resume in MS Word format with your recent photo providing us with;

• Current drawn salary
• Expected salary
• Reason for leaving
• Earliest available date
• Recent photo

• Handle email & in-coming call
• Provide good customer service to walk-in customer
• Assist on visitor check in and show direction to visitor
• Sorting, scanning and archiving of document, internal dispatching, document mailing/courier… etc
• Other duties assigned by manager

Interested candidate who wish to apply for this position, please send in your resume to [email protected].

Wecruit Pte Ltd

EA License No. 20C0270

Qualifications:

• A minimum of 5-7 years software developer experience.
• Good working knowledge in Cloud experience
• Strong working knowledge on the following: Flowable , JVM based languages such as Scala, Java and Kotlin, Web application languages such as HTML, CSS, JavaScript and React JS.
• In-depth knowledge of RESTful API designs and microservices.
• Knowledge of Source Code Management tools such as Git.
• Familiar with Agile development methodologies and good exposure to scrum ceremonies like Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Backlog Refinement.
• Awareness of “Clean Code” and clean coding practices.
• Test Driven Development and ability to design Unit, Integration and Functional tests.
• Must demonstrate strong familiarity of Design Patterns.
• Good written and verbal communication skills.
• Result oriented, dedicated, hardworking, can work on own initiative and deliver on time with a high level of integrity and flexibility, sense of urgency, attention to detail and quality standards.

Top 3 skills (must have)

1. Flowable
2. Java
3. SQL
4. Gitlab

Top 3 skills (good to have)

1. Agile development experience
2. Test Driven Development
3. Microsoft Azure

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Title: Senior Software Engineer

We are looking for a full-time Full Stack Developer with comprehensive knowledge on Node.js and

React.js to join the Digital Solutions team. The candidate must have a strong focus on front-end and

back-end development and demonstrate the ability to work in an extremely fast-paced environment.

Job Description

 Write and code individual programs based on specifications and follow best practices.

 Work with business team to review current systems and propose suitable solution.

 Present ideas for system improvements, including technical proposals.

 Work closely with analysts, designers, staff, and collaborators.

 Push the frontiers of what is possible in Artificial Intelligence to create new solutions.

 Explore, understand, and implement most recent technologies and approaches for cloud

applications and data pipeline.

 Produce detailed specifications and writing the program codes.

 Test the product in controlled, real situations before going live.

Requirements:

• 3+ years of experience in web application development with an in-depth understanding of data

structures, algorithms and software design principles.

• Exposure to cloud methodologies and experience with AWS or Azure is a plus.

• Knowledge of AI/Machine Learning fundamentals.

• Experience in developing rich user interface using HTML5 and CSS3

• Experience working with NodeJS, Redux, Typescript, Webpack, NPM etc.

• Solid Proficiency in backend development including RESTful API, full-stack web-technologies,

specifications and frameworks.

• Strong understanding of working with any databases like MSSQL/PostgreSQL/Oracle

• Experience building data models to support low latency reporting apps.

• Experience with software engineering best practices such as version control (e.g. git), CI/CD (e.g.

Jenkins), testing, security and documentation

• Experience working on containerization and orchestration tools like Kubernetes and Docker.

• Bonus: Familiarity with common ML Ops tooling/platforms (i.e.) MLflow, Sagemaker, etc.

• Strong written and oral communication skills.

• Excellent problem solving and critical thinking with excellent ability to evaluate and apply new

technologies in a short time

As a ServiceNow Core Developer, you will play a critical role in designing, developing, and implementing custom applications on the ServiceNow platform. You will work closely with cross-functional teams to ensure the successful execution of our client’s requirements, leveraging your expertise in ServiceNow to create efficient, scalable, and user-friendly applications.

Key Responsibilities:

• Develop and maintain custom applications within the ServiceNow platform.
• Collaborate with stakeholders to gather and analyze business requirements.
• Design and implement solutions using ServiceNow best practices.
• Ensure the integration of ServiceNow with other systems and applications.
• Troubleshoot and resolve issues related to custom applications and configurations.
• Perform system testing and user acceptance testing (UAT) to ensure quality deliverables.
• Document development processes, code changes, and system configurations.
• Provide ongoing support and maintenance for deployed applications.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a ServiceNow Developer with a focus on custom application development.
• Strong knowledge of ServiceNow modules and functionalities, including but not limited to ITSM, ITOM, and ITBM.
• Proficiency in JavaScript, HTML, CSS, and AngularJS.
• Familiarity with ServiceNow’s development tools such as Studio, Flow Designer, and IntegrationHub.
• Experience with Agile methodologies and project management tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

EA REG:R1108137

EA LIC:95C5411

Temp Holiday Seasons Event Helpers

Location: Wheelock, Wheelock Cafe, Vivocity, Paragon, Parkway Parade, One Raffles Place, Plaza Singapura, Raffles City, Waterway Point, IMM, PLQ, Great World

Duration: 1 Nov to 31 Dec
15 Nov to 31 Dec
1 Dec to 31 Dec

Salary Package: $11.50/hr

Working Hours: 5/6 days per week including both weekends

Job Scope:

• Cashiering duties
• Restock shelves and maintain store cleanliness.
• Assist customers with their inquiries and purchases.
• Other ad hoc duties assigned.

Requirement:

• Must be 18 years or older

Benefits:

• Attractive salary range of $2,200 to $3,000 plus variable bonus
• 5-day work week with two off days
• Rostered working hours providing flexibility
• Opportunities to work in a dynamic showroom environment
• Gain valuable customer service and administrative experience

Job Description:

We are looking for a friendly and customer-oriented Front Desk Officer to join our Sales & Marketing department at Alexandra Road. In this role, you will be the first point of contact for customers, managing phone calls, greeting visitors, and ensuring the showroom is in top condition. This position offers the chance to work in a fast-paced, customer-focused environment where attention to detail and excellent service are key.

Roles & Responsibilities:

• Answer phone calls and respond to general customer inquiries
• Greet and check in customers, ensuring smooth visitor flow in the showroom
• Manage the Sales Executive turn system efficiently
• Ensure that the showroom is neat and organized, including maintaining display cars
• Serve refreshments to customers and provide exceptional customer service
• Perform general administrative duties as required

Requirements:

• Experience in Receptionist or customer service roles
• Strong communication and social skills with a customer-first mindset
• Energetic, hardworking, and people-focused
• Basic knowledge of Microsoft Office and data entry
• Willingness to work weekends and public holidays
• Comfortable working at off-site locations when required

Additional Information:

• Location: 281 Alexandra Rd, Singapore 159938
• Photo must be attached to the resume ****
• Rostered working hours from Monday to Sunday as described

Job Description

• Register guests and assign rooms, accommodate special requests whenever possible. Assist in pre-registration and blocking of reservations when necessary
• Stay up to date on room rates, packages, discounts and how to handle each, as well as how each relates to other departments
• Develop a thorough knowledge of the room rates, room locations, types of rooms, and reception operations
• Must have thorough knowledge of the Resort’s facilities, hours of operations of Food & Beverage outlets, etc
• Promptly notify housekeeping of all check-outs, also inform housekeeping of late check-outs, early check-in, special requests and day use rooms
• Develop a working knowledge of the reservation operations, process current and future reservations. Know cancellation procedures and forfeitures
• Handle guest check-out efficiently and in a friendly professional manner
• Know cash handling procedures, file and post all charges to guest, master and city ledger accounts
• Answering phone enquiries
• Attending to guest feedback

Requirements

• Minimum N level education
• Minimum 1 year experience
• Computer literature
• Good communication and interpersonal skills
• A good team player
• Able to work 3 rotating shift duties including weekends and Public Holidays & able to stand for long hours

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

We are looking for candidates who have an outstanding passion for creating memorable experiences to join our front office team. As a Guest Service Executive - Front Office, you will help to ensure that all our guests truly enjoy their stay at the hotels and depart with the intention to return.

You will need to have an excellent command of the English language, outstanding organisational skills and the experience and ability to work in a fast-paced environment, ensuring your shift runs smoothly and our guests experience seamless service.

Responsibilities include but are not limited to:

- Process guest check-ins and room assignments following the hotels' rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.

- Process check-in/check-out including luggage assistance and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.

- Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with safety boxes, additional guest room keys, transportation, etc.

- Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.

- Perform night audit during midnight shift and prepare necessary reports.

- Handle any Marriott-related enquiries.

- Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.

- On time and at work when scheduled and in proper uniform.

- Attend department meetings as scheduled.

- Consistent professional and positive attitude and actions when communicating with guests and associates.

- Flexibility to work in other positions/deaprtments as the need arises.

- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

- Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

- Check with manager / supervisor before leaving work area for any reason.

- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

- Any other duties / tasks as requested by management.

Job Summary

• Location: Ang Mo Kio
• Salary: Up to $7200
• Senior Developer Salary : $7K to $9K

Responsibilities

• End-to-End Development: Design, develop, test, deploy, maintain, and improve software applications that support critical government services.
• Quality Improvement: Enhance software quality by practicing Scrum methodologies such as code reviews, unit testing, and continuous integration.
• Collaboration: Work closely with Product Owners (PO) and Business Analysts (BA) to refine user stories and ensure that requirements are clear and achievable.
• Support QA and DevOps: Assist QA teams with test automation, bug fixes, and support DevOps with build and release automation.
• Documentation: Prepare interface specifications, architecture documents, and adhere to best practices outlined in the Software Craftsmanship Manifesto.

Requirements

• Degree in Computer Science, Computing or Electronics Engineering, Information Technology, or related disciplines
• Min 1 year of experience as software engineer/developer
• For senior developers, min 7 years of experience is required
• Experience in multi-paradigm programming languages (e.g., Java Spring Framework, Angular, Apache Spark, Data Engineering, ETL).
• Knowledge of AWS cloud services (RDS, Glue, Lambda, MSK) is highly advantageous
• Experience in unit testing is advantageous
• Comfortable working in Agile and UX-focused environment

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chua Pei Jie Emily

Registration Number: R24125061

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Variable Bonus

5 Day shift work

9.5 hour shift (include meals)

Job Responsibilities:

• Facilitate smooth check-ins and check-outs for guests.

• Deliver exceptional front desk services to ensure guest satisfaction.

• Efficiently assign rooms and handling administrative tasks.

• Process guest payments with attention to detail and professionalism.

• Collaborate with bell service and staff management to ensure seamless operations.

• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.

• Accommodating both general and unique requests to enhance the guest experience.

• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.

Job Requirements:

• Diploma in Hotel Management or equivalent.

• Working knowledge with OPERA cloud would be an added advantage

• Exceptional interpersonal skills to effectively interact with guests and colleagues.

• Excellent written and verbal communication skills to convey information clearly and professionally.

• Patience and good listening skills to understand and address guests' needs effectively.

• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.

Interested applicants kindly apply through this job portal or email me at [email protected] and I will be in touch with you shortly.

Only shortlisted candidates will be notified.

Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.