The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

• Handle visitor inquiries and direct them to the appropriate person or department.
• Maintain visitor logs and issue visitor passes if required.
• Oversee the reception area to ensure it is organized, clean, and presentable.
• Manage appointments, meeting room bookings, and visitor schedules.
• Collaborate with other departments to resolve customer issues.
• Ensure follow-ups on unresolved issues and maintain customer satisfaction.
• Liaise with housekeeping, maintenance, and security teams for smooth office operations.
• Supervise front-office staff if applicable.
• Ensure compliance with company policies and front-office protocols.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Description: Front of House Waiter

Position: Front of House Waiter

Location: UBI

Type: Full-Time / Part-Time

Overview:

We are seeking an enthusiastic and personable Front of House Waiter to provide outstanding service to our guests. As the face of the restaurant, you will ensure guests have a memorable dining experience by delivering professional, friendly, and attentive service.

Key Responsibilities

1. Guest Service:

• Greet guests warmly and assist them in selecting menu items.

• Answer questions about the menu, daily specials, and restaurant policies.

• Take accurate orders and ensure timely delivery of food and beverages.

2. Order Management:

• Communicate effectively with kitchen and bar staff to ensure smooth service flow.

• Monitor tables and promptly address guest needs, including refills and special requests.

3. Cleanliness and Setup:

• Prepare tables for service by setting linens, silverware, and glasses.

• Maintain cleanliness and organization in the dining area throughout the shift.

4. Upselling and Recommendations:

• Suggest menu items and upsell specials to enhance the guest experience.

• Promote restaurant events and loyalty programs to guests.

5. Billing and Payments:

• Provide accurate bills to guests and process payments efficiently.

• Handle cash and card transactions while maintaining a positive attitude.

6. Team Collaboration:

• Work closely with other waitstaff, hosts, and managers to ensure a seamless operation.

• Assist with opening and closing duties, as needed.

Requirements

1. Experience and Skills:

• Previous experience as a waiter or in a customer-facing role (preferred but not required for entry-level applicants).

• Strong interpersonal and communication skills.

• Ability to multitask and remain calm under pressure in a fast-paced environment.

2. Personal Attributes:

• Friendly, approachable, and professional demeanor.

• Excellent attention to detail and a proactive attitude toward guest satisfaction.

• Dependable and punctual, with flexibility to work evenings, weekends, and holidays.

3. Physical Requirements:

• Ability to stand, walk, and carry trays for extended periods.

• Capability to lift up to 25 pounds comfortably.

4. Education:

• High school diploma or equivalent (preferred).

What We Offer:

• Competitive hourly pay and tips

• Opportunities for growth and advancement within the restaurant

• A supportive and dynamic work environment

• Employee discounts and staff meals

Front Office Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

Qualifications:

• Minimum ‘O’ Level education
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Good interpersonal and communication skills

We Are Hiring!

Are you a social butterfly with a passion for creating memorable experiences? Are you ready to embark on an exciting journey of creating unforgettable guest experiences? Join Foragers as a Front of House Staff for our superstar team and be at the heart of our mission to delight and exceed guest expectations. We're looking for passionate individuals who thrive in a dynamic hospitality environment!

Our Brand

Founded in 2018, Foragers has since been on an onward journey to introduce exceptional and one-of-a-kind hospitality concepts to Asia.

For more information about us, check out our website: https://foragers.com.sg/

What We Offer

• Competitive salary, rewarding your dedication and skill.
• A young and vibrant environment surrounded by a supportive team
• Fun company events and medical, dental, and optical benefits
• Career advancement opportunities such as funding for professional courses of your interest

What You'll Be Doing:

• Guest Engagement Pro: You’re not just serving guests—you’re creating an experience! Chat with guests, make recommendations, and leave them smiling and ready for another round.
• Order Whisperer: Take and process orders with precision, turning guest requests into culinary delights while managing any special requests with ease.
• Multi-Tasking Marvel: Juggle tasks like a pro—whether it’s cleaning tables, handling payments, or assisting with special requests, you’ll keep everything running smoothly.
• Opening & Closing Pro: Whether it’s setting up at the start of the shift or breaking the service floor down at the end, you’ll make sure everything is prepped, clean, and ready to roll for the next round of service!

What We Are Looking For:

• Minimum 1 year of restaurant experience in a high-volume environment
• Excellent communication and hospitality skills
• Warm personality and a natural ability to interact with people and create an upbeat, fun atmosphere

Join us in elevating guest experiences to new heights and creating memories that last a lifetime. Be a part of our family today!

Guest Services

· Welcome guests in a friendly and professional manner.

· Assist guests with check-in and check-out procedures.

· Handle guest inquiries, requests, and complaints promptly and courteously.

· Provide information about hotel facilities, services, and local attractions.

Administrative Support and Front Desk Operations

· Assist in maintaining accurate guest records and files.

· Handle incoming calls and redirect them as necessary.

· Assist in managing room reservations, ensuring accuracy and efficiency.

· Communicate reservation details to other departments as necessary.

· Ensure the front desk area is clean, organized, and presentable at all times.

· Maintain a working knowledge of hotel services, amenities, and promotions.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Details:

• Answer, screen and forward incoming phone calls
• Receive, sort, record and distribute daily mail/fax
• Ensure the reception area and meeting rooms are tidy and presentable
• Excellent communication skills and good customer service attitude

We are offering attractive salary, good teams and good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

We are looking for a highly skilled Senior Web Designer with deep expertise in WordPress development, graphic design, branding, and lead generation strategies. The ideal candidate will be responsible for creating high-converting websites and landing pages while ensuring a consistent and visually appealing brand identity across all digital platforms. This role requires technical expertise in WordPress management, including plugin management, troubleshooting, server hosting, and site performance optimization, as well as creativity in delivering a seamless user experience.

You will collaborate closely with the marketing and branding teams to ensure that website design and visual elements are aligned with our brand’s identity and marketing goals. This position requires an individual who is highly organized, can manage multiple projects at once, and can deliver high-quality work under tight deadlines.

Key Responsibilities:

Website Flow, User Experience & Lead Generation:

• Design and optimize website flow to create seamless user journeys that enhance engagement and maximize conversions.
• Develop high-converting landing pages, incorporating lead capture forms, CTAs, and multimedia elements to support lead generation efforts.
• Use data-driven tools such as heat maps and Google Analytics to assess and improve user experience and lead generation.

WordPress Development & Management:

• Manage WordPress plugins: Install, configure, and troubleshoot a variety of WordPress plugins to ensure smooth website functionality and compatibility with existing systems.
• Website configuration: Set up and optimize cache plugins (e.g., WP Rocket, W3 Total Cache) to improve website performance, load times, and user experience.
• Server hosting and domain management: Oversee server hosting, DNS settings, and domain management (e.g., cPanel, Cloudflare), ensuring website performance, uptime, and security.
• Troubleshooting: Resolve technical issues related to WordPress themes, plugins, and hosting to minimize downtime and ensure smooth operation.
• Security management: Implement WordPress security best practices, including managing backups, SSL certificates, firewalls, and security plugins.

Graphic Design & Branding:

• Lead the creation of visually compelling graphics, banners, and digital assets for the website and other digital platforms.
• Ensure all designs are aligned with the brand’s identity, creating a cohesive and impactful visual presence across the website and landing pages.
• Collaborate with the marketing teams to ensure that all visual content supports the overall brand strategy and goals.

Landing Page Design & Optimization:

• Design and optimize landing pages for conversion, using A/B testing and performance data to continuously improve results.
• Ensure that all landing pages are strategically designed to convert visitors into leads while maintaining a strong visual appeal.

Wireframing & Prototyping:

• Create wireframes and prototypes for new web designs, with a focus on user flow, lead generation, and branding alignment.
• Present design concepts and integrate feedback to ensure that website designs meet business and branding goals.

Performance Monitoring & Optimization:

• Continuously monitor and analyze website performance metrics, including bounce rates and conversion rates, to identify opportunities for improvement.
• Implement optimization strategies based on data insights to increase lead generation and ensure website performance aligns with branding and business objectives.

Requirements:

• Minimum 8 years of proven experience in WordPress development, graphic design, and branding, with a focus on creating high-converting websites and landing pages.
• Strong graphic design skills, with proficiency in Adobe Creative Suite (Photoshop, Illustrator) and the ability to create cohesive, visually appealing designs that align with brand identity.
• Expertise in landing page development and conversion rate optimization (CRO), with a focus on lead generation.
• Solid understanding of DNS management, server hosting, and website performance optimization.
• Ability to manage multiple projects and meet tight deadlines with sense of urgency while maintaining attention to detail and high-quality standards.
• Familiarity with tools such as Google Analytics, heat maps, and A/B testing to track and improve user behavior and conversion rates.
• Strong collaboration skills, with the ability to work closely with marketing teams to ensure visual consistency and brand alignment across all platforms.

Preferred:

• Knowledge of HTML, CSS, JavaScript for enhanced web functionality.
• Experience with marketing automation tools (HubSpot, Zoho CRM) and advanced lead generation strategies.
• Understanding of UX/UI design principles and how they apply to website optimization and branding.

Responsibilities:

• Conceptualize and develop architectural concepts, designs, feasibility studies that meet client requirements and aspirations;

• Coordinate with other design professionals, including engineers and landscape architects, to integrate all aspects of the project design;

• Work effectively in a collaborative team environment and manage time efficiently across multiple projects;

• Lead presentations to clients, effectively communicating design vision, and responding to feedback to refine project outcomes;

• Competent in construction details, and able to do design development;

• Ensure that all designs adhere to relevant codes, regulations, and sustainability standards;

• Able lead and manage a team of architectural personnel;

• Employ advanced design software tools such as Revit, Rhino, Illustrator, and Photoshop, AI software to generate detailed architectural drawings, models, and visual presentations.

Requirements:

• Recognized Degree in Architecture; preferably registered with the Board of Architects, Singapore;

• Good knowledge of architectural details, working drawings and construction practices;

• Desired software proficiencies: Applicants are expected to possess comprehensive knowledge and hands-on experience with design and graphics software, specifically Revit, Rhino, Illustrator, and Photoshop, among others.

• Flair in design, ability to sketch fast and produce good design concepts;

• Conversant with local codes and regulations.

a) Assist in Drawing drafting for Space planning, Furniture detail drawing, M&E drawing and 3D visualization.

b) Design documentation and material selections and working closely with suppliers to execute the design construction

c) To understand Client’s requirements for design

d) To take on-site measurements and photographs

e) Design Communication and submission to Management/related firm.

f) Material selections and working closely with suppliers/vendors to execute the design construction

g) Ensure all proposals and designs are presented on time.

h) Deliver assigned projects in accordance with customer specifications and Company policies/standards.

i) Ensures that project schedule and budget are adhere to.

j) Collate and evaluate Client’s feedback and highlighting Client’s complaints for Management analysis.

k) Communicate with various level of people spanning from customer, the engineering team, Company Management, Contractors up to vendors.

l) Handle the tasks of drawing and rendering work by using AutoCAD, SketchUp, 3D Studio Max and Photoshop/Illustrator for each assigned project.

m) Assisting in tendering new projects such as developing conceptualized interior design, drafting/produce of 3D artist impressions.

n) Perform site visit for projects.

o) Supervision of Designers and Submission of respective projects

p) Others ad hoc duties required by Superior

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Responsibilities

• Take direction from the project leader and contribute to the projects design evolution
• Coordinate with project leader, consultants, vendors, and specialist agencies (e.g. printers, publishers)
• Proof-read to produce accurate and high-quality graphic work for print, publications and/or online
• Assist in the coordination and preparation of presentations, drawings and illustrations
• Develop graphics/ templates/ brand book for related project marketing collaterals, illustrations, logos, and websites
• Participate in the studio’s related marketing initiatives and events

Qualifications

• 5+ years of relevant project experiences
• Experience in book publishing an added advantage
• Proficiency in Adobe (Photoshop, InDesign, Illustrator) and MS Office Suite, and relevant 2D/3D software
• Possess strong verbal and written communication, graphic and organisational skills
• Demonstrate ability to undertake the above responsibilities
• Ability to quickly understand, formulate, adapt decisions and present for design reviews
• Ability to take initiative in response to design direction or instruction
• Ability to work independently or as part of a team in a dynamic and fast-paced environment

Please email the following to: [email protected]

1. Cover Letter and CV

2. E-portfolio (not more than 5MB)

3. Expected salary

4. Date of availability

Only shortlisted candidates will be notified.

www.pomeroystudio.sg

We are seeking Architectural Designers with 3-5 years of experience to join our team, specializing in large-scale hospitality projects and luxury residential homes. This is an exciting opportunity to bring your expertise in Architectural Design and Project Management to impactful, high-profile developments.

Key Responsibilities:

Provide architectural design expertise and related services.

Work independently and collaboratively with a team of Architectural and Interior Designers on large-scale hospitality and luxury residential projects.

Ensure compliance with local statutory requirements and proficiency in contract administration.

Develop detailed, innovative designs with a flair for architectural detailing.

Requirements:

Degree in Architecture from a recognized university.

3-5 years of architectural practice experience in hospitality and residential sectors.

Proficiency in AutoCAD and 3D modeling software aligned with industry standards.

Strong knowledge of construction practices and excellent organizational skills.

A team player with meticulous attention to detail and project management skills and proven track record.

Listed amongst Marketing Magazine's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are a proudly local, award-winning agency working with global brands such as the Singapore Art Museum, SingPost, Mandai, Meiji, Starhub, giga, Nestlé, 1664 Blanc, Singapore Grand Prix, amongst others.

The role

Now about the role - the designer will provide art direction, illustration and graphic design work across our portfolio of accounts with the following scope of work.

• Providing art direction, graphic design, Illustration and layout of social media content across all formats across ATL/BTL, digital and social formats ranging from static, animation, photography, web development and video productions for our production subsidiary UNMASTERED and our in-house cafe/art gallery Main Street Commissary, amongst other creative properties
• Storyboarding, conceptualising & design of style frames for animation/production content for production
• Ensure output matches the brand intent and messaging as well as the level of quality agency work should entail
• Art direction for all visual communication related work be it internal merchandise projects or photography/production work
• Support the team in matters of conceptualisation and ideation across all forms of social media & creative content
• Regularly present creative campaigns to clients
• Prepare design solutions for internal and external presentations
• Participate in the entire production process to ensure integrity of final product (print, video, or digital production).

Requirements:

• Degree or Diploma in Graphic Design or equivalent
• Keen sense of aesthetic design, colour and typography
• Have a strong design portfolio (preferably showcased online)
• Proficient in Photoshop, Illustrator, InDesign & Freehand
• Knowledge in Web design is an advantage.
• A good eye for photography
• Being well-tuned to popular culture, new design trends and techniques
• Able to work under pressure and manage workloads effectively.

MARKETING DESIGNER

Role Description

We are looking for a full-time role for Marketing Designer located in Singapore (Jurong -Boon Lay). He/She will be responsible to play a creative role in developing creative concepts that align with our brand ethos and resonate with our target audience, with the aim of enhancing our brand presence and driving business growth, as well as providing administrative support to the Sales Team.

Job Responsibilities

• Provide administrative support and coordination with the Sales Support Team.
• Manage all marketing and customers feedback/enquiries (written or verbal) with speed and efficiency
• Develop and Create designs and editorial on all marketing collaterals
• Coordinate with customers for design conceptualization through completion of Label artworks.
• Follow up with printer on design confirmation and printing timeline
• Follow up with Customer in a timely manner
• Any other duties assigned by Superior

Job Requirements

• Diploma in Business, Marketing or related field
• Minimum 2 years’ experience in Marketing / Sales Support role in FMCG industry; preferably in Food & Beverage industry
• Proficient in Adobe Photoshop and Adobe Illustrator / MS Office
• Able to demonstrate graphic design skills with a good portfolio will be a Must.
• Confident to communicate with all levels / different cultural backgrounds
• Meticulous, organized, tactful; able to take initiative and has strong interpersonal skills
• Self-motivated, self-discipline, independent, patient and willingness to learn
• Able to work independently as well as a good team player
• Excellent telephone etiquette with passion in customer service;

Interested applicant please send resume with expected remuneration to [email protected], [email protected]

Job Description

• Greet and welcome guests that come to the office premises in a friendly & professional manner.

• Responsible for managing day-to-day office activities.

• Handle meetings schedule, receive the guests.

• Responsible for managing office supplies and other admin activities

• Maintain office security by following safety procedures and controlling access via the reception desk.

• Direct visitors to the appropriate person and office as per the defined procedure.

• Answer, screen, and forward incoming phone calls.

• Receive, register, sort and distribute daily mail/deliveries/documents .

• Perform other clerical receptionist duties such as filing, photocopying etc.

• Performing ad-hoc administrative duties.

• Provide excellent customer service.

EA Number: 11C4879

Meet KINN, where our properties are more than just places to stay - they're sanctuaries designed for creating meaningful connections and cherished memories within a secure, inclusive, and peaceful environment. Our vision is to redefine hospitality as a comprehensive lifestyle experience, thoughtfully curated to everyone’s needs.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

• Perform check in and check out duties in accordance to the Hotel’s P&P Standards
• Update guest information into Hotel PMS system
• Filing of guest registration cards into Guest In House folders for check in guest
• Filing and storage of guest registration cards for check out guests
• Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
• Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
• Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
• Check pantries and topping up of pantry amenities
• Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

• Independent and adaptable
• Self-confident and makes an effort to be well-groomed and tidy
• Excellent communication and organizational skills
• Fluency in English is a must.
• Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
• Commitment to work a 5 day work week including shifts and weekends.
• Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
• Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Hospitality Interior Designer/ Senior Interior Designer/ FFE Designer

We are searching for a dynamic, creative, and dedicated Hospitality Interior Designer to join our talented team.The ideal candidate will have a passion for creating memorable and immersive experiences through innovative design concepts. As a hospitality industry designer, you will collaborate with cross-functional teams to develop unique and engaging designs that enhance the guest experience and reflect the brand identity of our clients in the hospitality sector. Your principal duty will be to improve, make functional, and visually attractively design our facilities to provide our guests with a memorable hospitality experience.

Responsibilities:

· Conceptualize and develop interior design concepts for various hospitality projects including hotels, restaurants, resorts, spas, etc

· Create detailed design presentations, mood boards, and renderings to communicate design concepts effectively to clients and project stakeholders.

· Collaborate with architects, engineers, and other design professionals to ensure that design concepts are aligned with project requirements and feasibility.

· Research current trends, materials, and finishes relevant to the hospitality industry to incorporate innovative design elements into projects.

· Develop comprehensive design specifications, including furniture, fixtures, and equipment (FF&E), and coordinate procurement and installation processes.

· Conduct site visits and assessments to evaluate existing conditions and ensure that design concepts are implemented according to specifications and quality standards.

· Participate in client meetings, presentations, and design charrettes to gather feedback, address concerns, and refine design concepts throughout the project lifecycle.

· Stay informed about industry regulations, building codes, and ADA requirements related to hospitality design to ensure compliance and safety.

· Manage project timelines, budgets, and resources effectively to deliver projects on schedule and within budget constraints.

· Foster positive relationships with clients, vendors, and contractors to facilitate smooth project execution and ensure client satisfaction.

Requirements & Attributes:

· Bachelor’s Degree in Interior Design, Architecture, or related field

· Minimum of 7 years’ experience in a similar role

· Experience in project liaison is essential

· Proven experience in hospitality design

· Knowledge of building codes and interior design principles

· Excellent decision-making skills especially when under pressure

· Superior communication, presentation, project management, and leadership abilities

· Proficiency in software such as AutoCAD, SketchUp, 3D Max, Illustrator, Photoshop, etc

Application Process:

Please submit a copy of your design poftfolio and updated CV including your current salary, expected salary and notice period to [email protected].

Pre-requisites :

• Certificate in Autocad and familiar with BIM is an advantage
• Familiar with design drawing (architectural/structural)
• Ability to do quantity take off
• Able to use CAD tools & 3D for design drawings including 3D models
• Design concepts, images and materials for project presentation
• Familiar with sketchup 3D and Vray Rendering, design drawing (architectural/structural)
• Other Technical Skills such as Adobe Photoshop, Microsoft Office (Word, Excel and Powerpoint)

• Meet with clients to discuss their design vision and understand their requirements and preferences
• Create design concepts and drawings, and present them to clients for approval
• Research and source materials, products, and finishes that fit the design concept and budget
• Plan the layout of interior spaces, considering factors like space functionality, furnishings, and aesthetics
• Coordinate with architects, builders, and contractor to ensure design plans are accurately executed
• Adhere to local and national building codes, laws, and regulations in design plans
• Monitor the implementation of the design on-site, ensuring it aligns with the agreed-upon concept
• Adjust designs and plans as needed throughout the project, addressing any issues that arise
• Manage project timelines, budgets, and resources efficiently
• Meet with clients to discuss their design vision and understand their requirements and preferencesgn plans

Key Responsibilities
• Lead and conduct user research activities to understand users' goals, behavior and needs
• Develop models of your users based on research findings, as well as models for other domain factors
• Define context scenarios and tell stories about ideal user experiences the team wants to achieve
• Describe product or system capabilities and requirements that support user's goals and tasks, and how successful interactions look like
• Design the overall structure and behavior of the system, information flows and workflows
• Test and refine the product through evaluative research, ensuring that the design enables to meet the users’ goals and complete their tasks
• Develop a sense of empathy for people.

What we are looking for
• Good team player
• Creative and strategic thinker
• Good presenter as well as listener
• Open minded, explorative and adaptive
• Propose design decisions that are desirable for users, viable for the business and feasible technically
• Keen understanding of underlying technology and mediums. For example, how a web browser works and renders pixels on the screen. Knowing how to code is an additional advantage.
• Have a portfolio of shipped digital projects that are in use
• Preferably have experience with developing eServices for public
• Proficient in design and prototyping tools such as Sketch and Adobe CS (e.g. Photoshop, Illustrator, XD)
• Education in a Design Discipline (e.g. Interaction, Graphic, Visual Communications), HCI, or a related field or equivalent practical experience

Job Description

• Responsible for planning and executing assigned projects within allocated budget and time
• Visiting job sites to analyze space availability, design needs and the purpose of the space
• Attending client meetings to understand the design needs and client preferences regarding interior styles and colors
• Development of design concepts, space planning for all layout and selection of materials based on client requirements and space availability
• To liaise with external design team members, project managers, sub-contractors and relevant authorities
• To be willing to travel from time to time to project locations

Requirements

• Degree or Diploma in Interior Design, architecture or relevant qualifications
• Min 3 - 5 years professional experience with strong design portfolio
• Able to handle projects independently from concept to drawing
• Have good communication and interpersonal skills
• Have a passion for design, a commitment to learning and desire to innovate
• Preferably with building constructions experience
• Competent in AutoCAD, Sketch Up, Photoshop
• 3D Max ability is advantageous

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

The Senior Designer will be responsible for design, craft and execution of innovative visual materials for integrated, cross-channel initiatives. This individual should possess keen conceptual and design skills and assist the Creative Director in improving the technical and creative performance of staff within his group.

You must have strong leadership skills and be able to inspire a team of designers, juggle multiple projects simultaneously, and work closely with clients. You must create a range of concepts and designs for each project. You must be able to partner with copywriters to ensure the copy and voice supports the concept. You must be self-motivated with a positive attitude and have strong communications skills.

Expectations of a Senior Designer

· Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals

· Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment

· Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism

· Present, share and review creative work with Executive Creative Director/s, Account Management and Planning Leads as well as members of the Management Team

· Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

· Collaborate effectively with Account Management, Planning and the broader creative team to develop disruptive and iconic work

· Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

· Participates in, and leads brainstorming sessions

Requirements:

· Min 6-8 years of work experience and a book brimming with brave ideas and outstanding craft, some that saw the light of day, and maybe some that didn’t

· You’re a keen student of life, open and curious, always willing to learn and devoted to your art

· You’re an artist. Every surface, every channel, every medium, social or otherwise, is your canvas. You’re just where people are

· You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is

· Strong grasp of social media space and online media jargon and technology

· Ability to work under pressure and meet deadlines in a fast-paced creative environment

· Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines

· Understands and uses the latest in computer design software

· After hours work and overnight traveling to shoots and post sessions required

· Naturally well organised and unfazed when working towards deadlines