Responsibilities

• Greet all guest in a friendly and helpful manner, and attempt to learn and use guests' names at every opportunity.
• Register and room all arrivals according to established procedures.
• Perform check-in, check-out, and room change procedures and ensure all data are entered completely into the hotel systems.
• Assist and support Guest Services Executive to ensure that the hotel policies and procedures are adhered to.
• Maintain cashier float and ensure accurate faily report of all money received.
• Attend to guests' complaints, inquiries, and requests in a timely and courteous manner.
• Perform the audit balances and prepare all work for audit in an orderly fashion.
• Maintain exemplary department standards of behavior, appearance, and attitude.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Perform any other tasks as assigned within reasonable means.

Requirements

• Customer oriented with a pleasant disposition
• Able to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Able to speak and write well in English
• A flair for service will be advantageous
• Minimum GCE "N"/"O" level or preferably a Diploma from School of Tourism/Hotel Management, or its equivalent professional certification
• Ability to multi-task
• Willing to work in 3 rotating shifts, including weekends and Public Holidays
• Good interpersonal and communications skills

Job Highlights:

Lead the end-to-end product design process

Focus on corporate gifts and porcelain product design premier clienteles in luxury hospitality, luxury labels and etc

Career advancement opportunities in a growing department with regional opportunities

Responsibilities:

Oversee the design and development of new product collections, from concept to final production

Manage design timelines, ensuring projects are delivered on time and within scope

Collaborate with internal teams and external partners to align design concepts with business objectives

Provide creative direction to junior designers and external vendors

Conduct market research to identify trends and ensure designs remain competitive

Requirements:

Education: Ideally a bachelor's degree in Product Design, Industrial Design, or a related field. Candidates with strong relevant working experience but without a degree will also be considered.

Ideally 5 years of experience in product design, with at least 1 year in a supervisory/leadership role

Proven portfolio showcasing corporate gifts and porcelain design work

Proficiency in design tools such as Adobe Creative Suite and other relevant 3D software(s)

Strong project management skills and detail-oriented

Candidates, please submit portfolio showcasing design work related to corporate gifts and/or porcelain products prior to being shortlisted for an interview.

Responsibilities:

1. Training Needs Analysis:

• Conduct thorough needs assessments to identify gaps in knowledge and skills within the organization.
• Collaborate with key stakeholders to understand specific training requirements and objectives.

1. Curriculum Development:

• Design and develop detailed curriculum plans that align with organizational goals.
• Ensure the curriculum is adaptable for different learning styles and modalities.

1. Training Material Creation:

• Develop a variety of training materials including, but not limited to:
• eLearning modules
• Instructor-led training guides
• Job aids and quick reference guides
• Interactive workbooks and manuals
• Video tutorials
• Utilize multimedia elements (graphics, audio, video) to enhance learning experiences.

1. Instructional Design & Development:

• Apply instructional design theories and models to create structured and engaging training programs.
• Develop storyboards and scripts for multimedia content.
• Ensure all training materials are user-friendly, accessible, and adhere to industry standards.

1. Assessment & Evaluation:

• Create assessment tools to measure the effectiveness of training programs.
• Analyze training outcomes and provide recommendations for improvement.
• Implement evaluation processes to gather feedback from learners and stakeholders.

1. Support Operations:

• Assist in the implementation and management of learning management systems (LMS).
• Provide support in organizing and facilitating training sessions, both virtual and in-person.
• Offer technical support and troubleshooting for training-related issues.
• Collaborate with the operations team to ensure seamless integration of training programs into daily workflows.
• Liaise with vendors to oversee their deliverables whenever there's a need to augment the development of contents.

1. Continuous Improvement:

• Stay updated with the latest trends and technologies in instructional design and training.
• Propose innovative solutions to enhance training effectiveness and efficiency.
• Continuous review and update of training materials to ensure they remain current and relevant.

1. Collaboration & Communication:

• Work closely with subject matter experts (SMEs) to gather and validate content.
• Maintain clear and consistent communication with project stakeholders.
• Document relevant processes and maintain records of training development and implementation.

Minimum requirements:

• Proven experience in instructional design and curriculum development
• Ability to navigate learning management systems
• Proficiency in course development software (e.g., Articulate, Storyline360, Adobe Captivate, Toonly)
• Clear and effective curriculum-planning skills
• Basic understanding of HTML and Flash
• Excellent project management skills

Skills/qualifications:

• A degree in instructional design, education, or a related field
• Ability to use instructional materials and resources effectively
• Critical-thinking skills
• Concrete verbal and written communication skills

Job Description & Requirements

-Have experience in interior design for commercial project (Fit-out/A&A Work).

-Able to produce concept design, space planning, presentation slides, construction drawings and as-built drawings in accordance to project requirements.

-Adept in Sketchup / 3D software (AutoCad, VRay, Photoshop & etc.) proposing of materials (moodboards) and harmoniously combine different materials / textures.

- Able to multi-task as an individual and work as a team in dynamic and positive environment

-Good communication, self-motivated, teamwork, interpersonal and presentation skill.

-Familiar with Microsoft Office – Word, Excel & PowerPoint

-Relevant Diploma/ Degree in Interior Design

* 5 working days (9am-5:30pm)

* Able to start work immediately.

* 5 mins walk from Tai Seng MRT (CC11)

Duties:

• Develop, maintain & enhance existing and new software systems on premise or in the Cloud (AWS or Azure).

• Participate in full System Development Life Cycle (SDLC) in .NET including requirement gathering and analysis, system design, development, testing, support, etc.

• Troubleshoot and resolve software system bugs and issues within the assigned timeline and with good quality.

• Maintain up-to-date documentation of technical documentations.

Requirements:

· Bachelor of Computer Science / Computer Engineering or equivalent experience is required.

· Experience designing and developing complex large scale enterprise projects.

· Strong programming skills in C#, ASP.NET, ASP.NET MVC, ASP.NET Core, Entity Framework, LINQ, jQuery and Bootstrap.

· Strong knowledge and hands-on development experience on APIs and REST Web Services.

For interested candidates

Kindly send you resume to:

[email protected] OR Please click ‘Apply Now’

We regret to inform that only shortlisted candidates will be contacted.

Dianne Balmaceda Antonio

R1105287

BGC Group Pte Ltd

EA 05C3053

• Need experience in Architectural metal works, metal cladding, Ceiling panels, Glass Wall, Glass Railing, Sky lights, Stainless Steel & Aluminium works.
• Full spectrum of Drafting support to Project Teams.
• Co-ordination and monitoring of drawing submission to Main Contractor.
• Maintain Drawings listing in accordance to ISO Quality standard.
• Preparation & drafting of architectural shop drawings as per design drawing intend, in accordance to standards.
• Revised and updated commented shop drawings.
• Liaise and coordinate with subcontractor and client on drawing and site issue.
• Good AutoCad knowledge.
• Knowledge of MicroStation or Rivet MEP and CSD Drawings will be an added advantage.
• Ability to work independently in a challenging environment.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified

• Full spectrum of Drafting support to Project Teams.
• Co-ordination and monitoring of drawing submission to Main Contractor.
• Maintain Drawings listing in accordance to ISO Quality standard.
• Preparation & drafting of architectural shop drawings as per design drawing intend, in accordance to standards.
• Revised and updated commented shop drawings.
• Liaise and coordinate with subcontractor and client on drawing and site issue.
• Good AutoCad knowledge.
• Knowledge of MicroStation or Rivet MEP and CSD Drawings will be an added advantage.
• Ability to work independently in a challenging environment.

For interested applicants, please apply online or send your resume in WORD format to [email protected] & [email protected]

Thank you for your application but we regret that only shortlisted candidates will be notified.

About Us:
At Empyrean Design Studio, we specialize in crafting exceptional interior spaces that seamlessly blend functionality with aesthetic beauty. As a leader in interior design solutions, we are looking for a passionate Sales Interior Designer to join our team and help drive our ongoing success.

Job Overview:
As an Interior Designer at Empyrean Design Studio, you will play a crucial role in creating extraordinary experiences for our clients. Combining your expertise in interior design with your sales acumen, you'll guide clients through the design journey, presenting our products and services, and ultimately driving successful outcomes. Your ability to understand client needs and transform them into inspiring design concepts will be key to your success.

Key Responsibilities:

• Conduct consultations with clients to understand their interior design preferences and requirements.
• Work closely with clients to develop design concepts that reflect their vision and align with our offerings.
• Present design proposals and product recommendations, emphasizing the unique features and benefits of each solution.
• Provide clear, accurate project estimates and quotes, ensuring transparency and confidence throughout the sales process.
• Foster strong, long-lasting client relationships, addressing concerns and ensuring overall satisfaction.
• Collaborate with our design team to ensure smooth transitions from design to execution.
• Stay current with industry trends and product innovations to offer clients the best possible recommendations.

Job Requirements:
We welcome candidates with or without prior experience! We offer step-by-step training and mentorship from our experienced management team.

• Strong enthusiasm for learning and personal growth.
• A dedicated and proactive work ethic, driven by the desire for success.
• Team-oriented with a professional approach to collaboration.
• Ambitious and goal-driven, motivated to achieve financial and professional success.
• A commitment to both personal and professional excellence.

Benefits:

• Attractive commission structure with a competitive earning potential.
• Access to a large volume of high-quality leads and robust marketing support.
• Comprehensive training materials, knowledge, and sales strategies provided.
• Monthly and annual bonuses for hitting sales targets.
• A balanced work-life environment with a fun and supportive culture.
• Flexible working hours to suit your lifestyle.

Job Function

• Provide both pre-sales and post-sales graphic design & layout functions
• Interact and coordinate with customers on job requirements
• Develop product prototypes and mock-ups
• Manage design & customization of products and layout on company’s e-commerce websites

Requirements

• Diploma in graphic design or equivalent, with a minimum of 2 years related experience in similar industry
• Experience in graphic design tools like Illustrator, InDesign & Photoshop
• Possess design flair and with an eye for details
• Relevant design & layout experience for book printing will be advantageous
• Web design & product photography skill are an added advantage
• Able to work in a team

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Description:

We are seeking a creative and detail-oriented Instructional Designer to join our team. The ideal candidate will develop, design, and enhance learning materials to support various training programs. You will work closely with subject matter experts to translate complex concepts into engaging and effective learning content that aligns with instructional goals and learner needs.

Responsibilities:

• Course Design & Development:
  • Design and develop instructional materials, e-learning modules, presentations, assessments, and other training resources.
  • Create engaging and interactive learning experiences using various instructional design principles and multimedia tools.
  • Structure content to ensure clarity and effectiveness, considering learner levels and educational objectives.
• Content Analysis & Storyboarding:
  • Analyze training needs by collaborating with subject matter experts and stakeholders.
  • Develop detailed storyboards, scripts, and outlines to guide content development.
  • Research and validate content to ensure accuracy and relevancy.
• E-Learning & Multimedia Integration:
  • Utilize e-learning authoring tools (e.g., Articulate Storyline, Captivate) to create digital learning experiences.
  • Integrate multimedia elements such as graphics, audio, video, and animations to enhance learner engagement.
  • Test, troubleshoot, and ensure the quality and accessibility of e-learning modules across devices.
• Evaluation & Improvement:
  • Develop assessments, quizzes, and evaluations to measure learner comprehension and course effectiveness.
  • Collect feedback from learners and stakeholders to identify areas for improvement and make adjustments.
  • Monitor and analyze learning outcomes and suggest data-driven improvements to course design.
• Project Management:
  • Manage multiple instructional design projects, ensuring timely delivery of high-quality materials.
  • Communicate effectively with team members, SMEs, and stakeholders to maintain project timelines and expectations.

Qualifications:

• Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field.
• Proficient in Microsoft365 and AI tools like Co-Pilot.
• Proven experience as an Instructional Designer, e-learning developer, or similar role.
• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Experience with Learning Management Systems (LMS) and basic HTML/CSS is a plus.
• Excellent communication, project management, and organizational skills.
• Ability to translate complex information into clear, engaging, and learner-centered content.
• Minimum of 1 year in courseware design. Candidates without DACE or DDDLP certification must have at least 2 years of experience in designing courseware for WSQ and other courses, including LG, TG, LP, Assessment Plans, PowerPoint, and Worksheets.

What We Offer:

• Opportunities for professional development and skill enhancement.
• Collaborative and supportive work environment.
• Competitive compensation package.

Join Us

If you’re passionate about creating impactful learning experiences and excited to be part of a dynamic team, we invite you to join us as an Instructional Designer.

Mission: Work with developers, actual users, and business stakeholders to design experiences that redefine what managing a restaurant should feel like.

Outcomes:

- Make UX and design a key differentiator for Atlas with seamless and intuitive end-user experiences.

- Maintain and enforce a user-centred product development process to ensure our features are easy to use and deliver tangible value to the end-user.

- Optimise our merchant and diner interface across all relevant devices and form factors.

Competencies/Requirements:

- Experience with Figma as a design and prototyping tool.

- Ability to communicate technical specifications and functionalities alongside your design output.

- Understands how to perform simple and clear UX copywriting.

- Strong communication, analytical and problem-solving skills to deeply understand user problems and work on iterative design improvements based on data.

- Bonus: comfortable working with HTML and CSS.

- Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.

- Have abnormally high standards. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).

- Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.

- Disagree and commit. Have conviction and fight for what you believe in. Respectfully challenge decisions. Do not compromise for the sake of social cohesion. Once a decision has been made, commit wholly to make it work.

- Make others successful. Put others ahead of yourself. We will get a lot more done if we don’t care who gets the credit. Genuinely want success for others and go out of your way to help them achieve it. Don’t wait for someone to ask for help or recognition. Giving is often better than receiving!

We are looking for a Front Office Associate to join our team!

As a Front Office Associate, we rely on you to:

• Take responsibility of the front office to ensure smooth and efficient operation at all times
• Upsell rooms to meet guests' needs when appropriate
• Ensure guest requests are fulfilled in a professional and timely manner

We are looking for someone who:

• Takes pride in being a hotelier
• Enjoys crafting creative and best-fit solutions
• Preferably has relevant experience in the hospitality industry
• Preferably comes from a hotel management-related education background
• Has strong interpersonal and communication skills

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

JOB SCOPE

The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department.

JOB RESPONSIBILITIES

1. Supervise the Guest Service Agent, Communications Officers, Cashiers and Bellman to ensure smooth running of the Front Desk.

2. Provide excellent guest services to all guests making their enquiries at the Front Office counters.

3. Escort VIP guests to their rooms and show them the amenities within the rooms.

4. Ensure that the availability of rooms are closely monitored to make the needs of the operations.

5. Assists all guests in their checking in and checking out registration and make them feel comfortable at all times.

6. Provide concierge services to the guests during their stay with the Hotel.

JOB REQUIREMENTS

1. Possess Certificate/Diploma in Hotel Accommodation from SHATEC or any

local training institutions.

2. Possess at least 2-3 years of experience in the same capacity in the Hotel industry.

3. Excellent customer service skills in handling large group check in and check out services.

Job Description & Requirements

• Draw up client bookings for tables and ensure that tables are set before clients’ arrival
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• Inform guests about the availability of tables and direct them to the tables
• Keep records of guests who visit the restaurant
• Assist customers with answers to queries, and proffer solutions to issues within your capacity
• Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
• Able to work on weekend, public holiday and night shift

Roles & Responsibilities:

• Welcome and greet customers.
• To call and remind customers about their appointments.
• Ensure treatment records are properly filled up and signed.
• Update customer records.
• Update customers’ personal particulars.
• To prepare Sales Reports.
• Update customers’ invoices.
• Any other duties assign by Supervisor / Outlet Manager

Requirements:

• Positive and willing to learn attitude.
• Good communication and Interpersonal skills.
• Service Oriented and customer focused.
• Knowledge in Microsoft Office Applications (Excel & Word)

This position requires the incumbent to:

: To welcome and direct walk-in enquirers and visitors to the relevant department/person.

: To answer and direct telephone calls to the relevant department/person.

: To generate invoice, collect school fees. issue receipts.

: To manage and control office stationery supplies.

: To communicate fluently in English and Chinese.

: To perform any other duties that may be assigned from time-to-time.

Our Client:

Our client is one of the largest Regional Banking groups in Japan. They are currently looking for an Associate, Front Office Support to join their Singapore Office.

The Responsibilities:

• General assistance for Relationship Managers
• Support Relationship Manager for KYC process
• Data collection, entry and management and support compliance update
• Schedule management, answering of calls
• Office management and other ad-hoc duties

The Requirements:

• Experience in banking or other financial companies
• Taking initiative and being flexible in work
• Ability to compile large amount of data
• Able to work independently and as a team
• Meticulous and attention to details

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 114424

To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the Front Office Manager in personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service.

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assist the Front Office Manager to select, hire, and train employees to meet the hotel's standard of service.
• To assist Front Office Manager in supervising, organising, directing and coordinating the staff and activities of the Front Office.
• To have Front Office managerial presence felt behind the Reception counter; ensure that Front Office Employees perform their daily duties according to required standards.
• Emphasis will be on the assignment of rooms for all arrivals, and this includes the training of the Guest Relations Executives in this aspect of the job.
• Check and ensure that consistency in the service for guest is maintained from the reservation stages to the final departure.
• To plan and prepare work schedules for Duty Manager and Front Desk personnel.
• Authorise the acceptance of traveller cheques, cash advance, rebates, paid out, refunds on the basis of established procedures.
• Monitor and control guest's credit status to ensure that payment is collectable and received on time. Perform a regular follow up for pending payments to ensure that they are collected.
• To coordinate with security in the investigation of irregularities and undesirable guests.
• Monitor and control the rooms’ situation in connection with reservations, daily occupancy and rooms’ availability to ensure maximum revenue through effective yield management.
• Attend department heads meeting in the absence of the Front Office Manager or other meetings as required.
• Be familiar with all Accounting Standards and Procedures pertaining to rooms revenue and advise staff concerned to adhere to them in daily operations.
• Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.
• Participate in the inspection and checking the preparation for VIPs and ensure that they will receive proper treatment as VIP during their stay with the hotel.
• Keep updating with new Standards, Procedures and other information and advise Front Office section heads accordingly.
• Perform other duties related or unrelated to Front Office Department or as assigned by Front Office Manager, or the Management.

Responsibilities

The Front Office Manager assists the Hotel Manager in the overall administration and operation of the Front Office department. The Front Office Manager is primarily responsible for providing leadership, supervision, direction for Front Office department in accordance with the Objectives and Quality Standards established by The Hotel; while driving the business to achieve its maximum potential financially and operationally.

• Responsible for the effective, efficient, and profitable functioning of the Front Office department.
• Prepares the short-term and long-term department strategies for onward planning, budgeting, and forecasting together with the Cluster Executive Committee.
• Develops, recommends, and advises the Hotel Manager on potential areas for opportunities in pertinence to processes and strategies within the Hotel.
• Champions and guides Front Office department in upholding all aspects of the Brand Experience for The Hotel, ensuring all brand touchpoints are delivered consistently in delivering upon the most memorable experiences for our guests.
• Detailed JD to be discussed during interview.

Requirements

• Diploma in any field
• At least 5 years of relevant experience in a similar capacity
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System will be advantageous

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Description:

We are seeking a creative and detail-oriented Instructional Designer to join our team. The ideal candidate will develop, design, and enhance learning materials to support various training programs. You will work closely with subject matter experts to translate complex concepts into engaging and effective learning content that aligns with instructional goals and learner needs.

Responsibilities:

• Course Design & Development:
  • Design and develop instructional materials, e-learning modules, presentations, assessments, and other training resources.
  • Create engaging and interactive learning experiences using various instructional design principles and multimedia tools.
  • Structure content to ensure clarity and effectiveness, considering learner levels and educational objectives.
• Content Analysis & Storyboarding:
  • Analyze training needs by collaborating with subject matter experts and stakeholders.
  • Develop detailed storyboards, scripts, and outlines to guide content development.
  • Research and validate content to ensure accuracy and relevancy.
• E-Learning & Multimedia Integration:
  • Utilize e-learning authoring tools (e.g., Articulate Storyline, Captivate) to create digital learning experiences.
  • Integrate multimedia elements such as graphics, audio, video, and animations to enhance learner engagement.
  • Test, troubleshoot, and ensure the quality and accessibility of e-learning modules across devices.
• Evaluation & Improvement:
  • Develop assessments, quizzes, and evaluations to measure learner comprehension and course effectiveness.
  • Collect feedback from learners and stakeholders to identify areas for improvement and make adjustments.
  • Monitor and analyze learning outcomes and suggest data-driven improvements to course design.
• Project Management:
  • Manage multiple instructional design projects, ensuring timely delivery of high-quality materials.
  • Communicate effectively with team members, SMEs, and stakeholders to maintain project timelines and expectations.

Qualifications:

• Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field.
• Proficient in Microsoft365 and AI tools like Co-Pilot.
• Proven experience as an Instructional Designer, e-learning developer, or similar role.
• Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia).
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Experience with Learning Management Systems (LMS) and basic HTML/CSS is a plus.
• Excellent communication, project management, and organizational skills.
• Ability to translate complex information into clear, engaging, and learner-centered content.
• Minimum of 1 year in courseware design. Candidates without DACE or DDDLP certification must have at least 2 years of experience in designing courseware for WSQ and other courses, including LG, TG, LP, Assessment Plans, PowerPoint, and Worksheets.

What We Offer:

• Opportunities for professional development and skill enhancement.
• Collaborative and supportive work environment.
• Competitive compensation package.

Join Us

If you’re passionate about creating impactful learning experiences and excited to be part of a dynamic team, we invite you to join us as an Instructional Designer.

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Job Overview

The Assistant Front Office Manager leads the Guest Services team and takes key responsibility for the guest experience aspect of the Hotel. You will be accountable for the Guest Services team’s execution of consistent Holiday Inn Express Guest Experience. You will ensure that all procedures and operations for the Guest Services team will be in line with brand standards, employee welfare and guest experience.

At Holiday Inn Express® we want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Duties and Responsibilities

Financial Returns:

· Preparation of the annual departmental operating budget.

· Monitor budget and control expenses with a focus on increasing productivity.

· Responsible for Front Office inventory, managing cost and usage.

· Analyze financials to drive revenues, future profitability, and maximum return on investment.

· Assist with third party vendor induction and support in managing the performance of third party vendors

People:

· Provide mentoring, coaching and regular feedback to help manage conflicts and improve Guest Services Team performance and engagement.

· Ensure all team members are accurately trained and have the job related tools and equipment required.

· Promote “one team approach” and quality service through daily communication and coordination and drive employee engagement.

· Develop programs that drive improvements in employee engagement and are aligned with the Stay Real Be You brand service behaviors.

· Develop, implement and monitor team member succession planning to ensure future bench strength for Holiday Inn Express brand.

· Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.

· Responsible for Guest Services Team training and rostering

Guest Experience:

· Custodian of the guest satisfaction goals including Guest Love, Loyalty Recognition and Problem Resolution. Collaborate with team members to establish and implement services and programs to constantly improve guest experience.

· Advise employees of development needs and instruct on action plans. Provide retraining as needed.

· Make time to interact with guests, solicit feedback and build relationships.

· Lead a team to respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

· Understand and respond to customer’s needs and ensure a high level of guest satisfaction.

· Demonstrate BrandHearted behaviors by maintaining compliance with all brand standards, behaviors, hallmarks and license agreement mandates.

· Support GSAs’ in all guest services tasks.

· Maintain Great Room environment and ensure F&B tasks are also being focused on by Guest Services.

Responsible Business:

· Maintain and order Front Office supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling, and cleaning agents).

· Accountable for IHG fire life safety (FLS) adherence in the hotel.

· Responsible for the security of lost and found items throughout the hotel.

· Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel or owner policies and procedures and regulatory requirements.

· Develop and carry out action plans to be environmentally conscious, take steps to reduce the hotel’s carbon footprint.

· Educate and train team members in compliance with federal, state and local laws and safety regulations.

Accountability

Leadership role involved in the effective running of the Front Office operations, including managing the operational team whilst overseeing third party vendors. Act as the Express Assistant Manager in the absence of the Express Assistant Manager

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• 5 days’ work week and overtime
• Duty Meal allowance and uniform allowance
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.
• Any other ad-hoc duties assigned.

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Summary:

· Ensures that all areas under Front Office are running efficiently and in accordance with the property's policies and procedures and that customer satisfaction is maximized at all times.

· Maximizes profitability in Rooms through promoting sales, controlling costs and optimizing resources.

· Assists in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.

· To be highly visible throughout the operation in guest contact areas.

· Checks the accuracy and transmission of reports and cooperates with Sales and Marketing in planning forecasts.

Duties & Responsibilities:

· Responsible for greeting and fond farewell for VIP and special attention guests.

· Resolve guest complains in a timely manner and respond on time to any complaints.

· Participate in interacting with guests and ensuring that shift duties are handled by front desk Employees.

· Handling of guest security and creating functional emergency procedures.

· Ensures that all associates under Front Office department have updated job descriptions, appraisals and are given clear development opportunity guidelines.

· In coordination with the Human Resources Department, ensures that Front Office associates undergo adequate training and that it is carried out in their day-to-day activities.

· Produces all department budgets and develops strategies to ensure they are achieved.