Responsibilities

· Manage a team of high calibre Software Engineers

· Recruit, hire, mentor, and coach Software Engineers

· Manage and execute against project plans and deliver commitments within a professional, high paced engineering environment

· Interface with internal/external customers to understand requirements, set priorities, and communicate direction and progress

· Define project scope, timelines, and resource allocation

· Drive improvements in software engineering practices

· Submit proposals and progress reports

· Design/Architect new software products

· Create product roadmaps for existing & new software products

· Keep abreast of current industry trends

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 8-10 years of technical experience in software development

· Experience designing software architectures for scalability, reliability, and performance

· Solid critical-thinking and decision-making skills

· Proficient in finding creative solutions to complex problems

· Ability to collaborate with and lead colleagues

· Excellent verbal and written communication skills

· A passion for people management and mentorship

· Strong leadership, communication, and organizational skills

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Law firm invites applications for the post of Junior Secretary / Administrative Assistant.

Applicants should possess the following requirements:

· GCE ‘O’ and ’A’ Levels, Polytechnic Diploma and above. Those with relevant experience but not the requisite paper

qualification may also apply.

· Proficiency in MS Word, MS Excel, MS Outlook and Adobe Acrobat

· A good team player with good working attitude

· Good command of written and spoken English

Job Responsibilities:

· Provide efficient secretarial and administrative support

· Assisting with opening, maintenance and closing of cases

· Drafting correspondences and Court documents

· Familiar with e-Services (eLitigation / MinLaw / etc)

· Any other administrative / secretarial duties as assigned

Training is provided, so if you have no relevant experience but prepared to be trained, please submit your CV for consideration.

5-day work week.

Only shortlisted applicants would be notified.

Roles & Responsibilities

We are hiring in-house part time Office Cleaner for maintaining a clean and organized workspace in an office and showroom setting and is expected to perform various cleaning tasks efficiently and diligently, following established protocols and safety guidelines.

Working Hours: Monday - Friday (8am - 12pm)

Excluding Public Holiday

Job Description

1) Cleaning of Glass doors
2) Remove trash from office to designated area
3) Cleaning of showroom, ensure no fingerprint or dust
4) Sweep / Vacuum / Mopping of Floor
5) Toilet Cleaning
6) Pantry Cleaning

Job Location

31 Joo Chiat Place Singapore 427755

(walking distance from Joo Chiat Complex/ Upper Changi Road)

Who should apply?

Only Singaporeans or PR

Interested job applicants with experience may Whatsapp 92335374

• Receptionist duties: patient registration, taking down patient records, cashier duties
• Dispensing of medication: preparing patients' TCM medicine (herbal medicine powder) according to prescription
• Perform tuina massage, cupping and guasha services
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese required
• Able to work on weekends and public holidays
• Able to work and stand for long hours

The Employer is a global manufacturer of high-performance sportswear and other apparels for top-tier global brands. It has recently set up its corporate office in Singapore and is looking for an experienced office management professional to join the team as :

Position: Office Manager

Job Code: EXP/OM/SG/060224

Location: Singapore

Responsibilities

The selected candidate will be responsible for operational and administrative support services in a timely and effective manner to facilitate effective functioning of Singapore office. Key responsibilities include:

• Office Upkeep - Monitor the maintenance of the office premises, assess maintenance requirements/requests, decide appropriate actions, source suppliers/ service providers as required standards and maintain administration documentation.
• Purchase and oversee the supplies of stationery and welfare for the office.
• Assist with the employee onboarding process (related to employee registration, visa processing, opening of bank accounts etc.)
• Assist with organising the logistics related to meetings/team events (e.g. venue bookings, refreshments etc.)
• Ensure all staff members are duly insured with medical insurance covers and timely renewal of the policies.
• Liaise with apartment landlords on quarterly servicing of air conditioners etc.
• Filing and maintenance of relevant documentation
• Support with the vendor creation process to ensure a fast and smooth service is provided to all vendors.

Requirements

• Degree/Diploma in business, human resources, or a related field.
• At least 6/7 years of experience.
• Good English communication skills – both written and verbal
• Knowledge of MS-Office.
• Pleasant personality. Ability to work with multi-ethnic teams.
• Multi-tasking skills. Good work ethics.

Job Description

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.

Operations Assistant

Responsibilities:

o Liaise with agents/depots for tank details, schedules, movements, and updates

o Keep track of tank leasing (on-hire/off-hire status) and detention matters

o Monitor and liaise with vendors on tank movements for reposition units

o Liaise and clarify with agents on detention billing

o Any ad-hoc duties assigned by department head

Qualifications

Diploma/Degree in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experience

No Experience are welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

WE ARE EXPANDING !!

Job Highlights

• Medical and Dental Benefits
• Birthday leave and Family Care leave
• F&B Discount

Job Description

We are currently seeking a highly organized and detail-oriented Sales and Administrative Assistant @ CLASS Department to join our team.

As the Sales and Administrative Assistant, you will be responsible for coordinating pre-course and post-course administrative tasks for our short courses, ensuring that they run smoothly and efficiently.

Responsibilities:

• Coordinate pre-course administrative tasks such as booking venues, arranging catering, and printing materials.
• Assist with the promotion and sale of short courses, including responding to inquiries and following up with potential participants.
• Communicate with course participants before and after the course, ensuring that they have all the necessary information and materials.
• Manage the registration process, including handling payments and ensuring that all necessary paperwork is completed.
• Liaise with instructors and course facilitators, ensuring that they have all the necessary materials and information.
• Coordinate post-course administrative tasks such as issuing certificates and collecting feedback from participants.
• Maintain accurate records and files related to short courses, including participant lists, feedback forms, and financial records.
• Provide general administrative support to the team, as needed.

Requirements:

• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Experience in sales and/or customer service.
• Occasionally, candidate will be required to work during the weekends
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently as well as part of a team.
• Experience in coordinating events or courses is preferred.

If you are a motivated and organized individual with experience in sales and administration, and a passion for coordinating short courses, we would love to hear from you.

Please submit your resume and a cover letter outlining your qualifications and interest in the position.

Assist in ensuring the effective and efficient operation of the Stewarding Department including supervision of cleaning processes, stock control and maintenance of health, safety and hygiene in all F&B areas.

• To have thorough knowledge of the use of all operating equipment and cleaning process
• To be aware of the hotel hygiene and sanitation standards and procedures
• To be aware of the hotel fire and life safety standards and procedures

Requirements:

• Physically fit
• Oral and written fluency in English
• Minimum 3 years’ experience in a similar capacity in an International Class Hotel
• Basic safety, hygiene and sanitation knowledge
• Knowledge on use of cleaning program

Full time Food and Beverage Cook needed.

Must be willingly to work split shift.

Need to know how to speak Chinese and English.

Initiative and will to learn.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

LASALLE College of the Arts is the highest ranked specialist arts institution in Singapore and joint top in Southeast Asia for art and design (QS World University Rankings 2023). The College offers 35 Diploma, BA (Hons) and postgraduate programmes in arts and design. Its faculty comprises a community of award-winning artists, designers, educators and researchers, whose practice-led research sets LASALLE apart as an international centre of excellence. LASALLE is a founding member of the University of the Arts Singapore.

Senior Executive/Assistant Manager (Programme Administration)

The School of Design Communication is seeking a highly driven individual with a passion for the arts and arts education to join us as Senior Executive/Assistant Manager to provide programme administration support to academic staff, and administrative and secretarial support to the Dean of the Faculty of Design and Head of School. This position reports to the Dean and Head of School. Key responsibilities include but are not limited to the following:

• Provide programme administration support to academic staff to facilitate the delivery of learning and teaching which comprises timetabling, booking of rooms/teaching spaces, collating of data/results pertaining to assessments, surveys, audits etc.
• Organise faculty/programme meetings and provide secretarial support for all formal meetings and minutes taking.
• Coordinate Board of Examiners’ meetings/visits and assessments schedules.
• Assist in annual programme monitoring reports, programme semester report, and other faculty/school periodic reports which include student numbers and progression.
• Provide student support and act as a point of contact for parents and students pertaining to all matters related to programmes assigned.
• Track and monitor faculty budget.
• Liaise with Divisions on behalf of the Faculty/School in relation to institutional events such as Orientation, Open House and The LASALLE Show.
• Support continuous improvements by providing administrative support to the development and implementation of processes.
• Assist lecturers with administrative paperwork related to research projects and professional development.
• Provide project management support to the Faculty and Schools.

Requirements:

• Preferably a bachelor’s degree from an established university with at least three years of relevant administrative experience within a tertiary education environment. Those with at least five years or equivalent of experience will be considered for the Assistant Manager position.
• Good knowledge of processes and procedures in an administrative role preferably within the education sector, such as scheduling, budgeting, timetabling, coordinating and compilation of grades, administrative support to engage part-time teachers and visiting artists.
• Good organisation, administrative and project coordination/management skills.
• Good interpersonal, communication (written and spoken), organisational and analytical skills.
• Resourceful, meticulous, proactive and excellent follow-through.
• Ability to work independently within tight deadlines and with a high degree of accuracy and quality.
• Ability to work collaboratively in a cross-cultural environment, both within the team and with the various Faculties and Divisions across the College.
• Appreciation and knowledge of arts and culture, and interest in the development of young people through education are highly desirable.
• Proficient in Microsoft 365 and Google Workspace.

To apply:

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 20 February 2024 or until the position is filled. We regret that only shortlisted candidates will be notified.

RESPONSIBILITIES:

· Provide material research, programing diagrams, design presentations including

mood boards, quick 3D sketching as required.

· Assist on the development of the whole design of the project according to the design intent, client goals and senior directives.

· Participate in design coordination within firm i.e. between architecture, decorators

and graphics, and between Owners consultants and the firm.

· Coordination with vendors and manufacturers.

· Provide the production and delivery of quality and timely sets of contract documents being drawings, specifications, sample boards, reports as required for each unique project.

· Responding to RFI’s and interpreting the contract documents to ensure the design

intent is met. Resolving problems and issues that arise during construction.

REQUIREMENTS:

· BA/BS minimum degree required.

· Strong skills in creating a Tender set and CD set with clear understanding of

detailing.

· Fluency in all Microsoft Office applications, Adobe Creative Suite, AutoCAD; Fluency in Sketchup and 3DMax is a desirable.

· Must be able to work in a collaborative, proactive and multi-tasking environment.

· An important aspect of this position is having a discerning eye for design. Interest in and experience in high end modern residential.

· A range of conceptual and technical design skill sets with a strong tendency towards design and conceptualization.

If you meet the above requirements, please send your resume, 3 email references, portfolio samples as PDF attachments (maximum 3MB) and your salary request to [email protected]

Job Description:

• Compile documents for staff and suppliers for submission to customers.
• Assist HR in compiling documents for staff and suppliers for submission to customers.
• Track clearance status with customers.
• Ensure all Traceability Matrix clauses have at least 1 design.
• Ensure all Traceability Matrix clauses have at least 1 test case.
• Compile Test docs based on test case submissions from various teams.
• Raise Purchase Requisition / Purchase Order.
• Liaise with suppliers and engineers for delivery schedule.
• File project documents for audit purposes.
• Generate Certification of Completion for various project milestone sign-offs.
• Enterprise System administration.

Job Requirements:

• Diploma in Information Technology or equivalent.
• 5 years of working experience.
• Experience in using Microsoft Office applications.
• Meticulous and able to work independently.
• Good presentation skills, communication, negotiation, interpersonal skills, and customer-service orientation.

• Assist and report to the direct Accounts Manager.
• Assist the team on matching PO, DO and supplier invoices.
• Key in data and AP invoices.
• Prepare payment and perform bank reconciliation.
• Efficient in Microsoft Excel, Word, etc.
• Any other ad hoc duties as assigned by direct manager.

EA Licence No. 16C7962

Full-time and part-time position

Job Description & Requirements

Job Highlights

• Modern dental clinic
• Onjob training will be provided.
• no nights

Job Description

Salary

• Monthly $1700 - $3000, negotiable based on experience.
• + performance bonus, + Overtime*.

Assisting responsibilities

• Assist our dentists efficiently in all dental treatments.
• Ensure the comfort of patients throughout treatment.
• Clean, sterilise and prepare dental instruments and equipment as required.
• Maintain high standards of infection control during clinical procedures and sterilisation processes.

Reception responsibilities

• Provide quality reception and check-in service to patients (E.g. registration, walk-in enquiries etc.).
• Attend to clinic phone calls, emails and enquiries in a timely and professional manner.
• Organise patient appointments, reminders and after-care follow-up.
• Perform check-out procedures (E.g. payment collection, medicine dispensing, etc.).
• General Admin duties (E.g. organising patient records, claims and submissions, tracking and ordering clinical supplies, lab tracking).
• Maintain the general cleanliness and neatness of the clinic.

Requirements

• Friendly personality and positive working attitude - willing to learn.
• Service-oriented and able to work well in a team.
• Meticulous and organised, able to prioritise and act accordingly.
• Good work ethic and adherence to clinic policies.
• Good interpersonal and communication skills.
• Similar dental work experience or customer service background would be advantageous.
• Full time. 5.5 days’ work week.
• Training will be provided.
• Additional allowances and bonus

Location

• Modern dental clinic at 107 East Coast Road, opposite I12 Katong.

Contact details

• www.raintreedental.com.sg
• WhatsApp / SMS +65 9113 2290

Job Description:

• Execute equipment, assessment, testing, calibration, troubleshooting, and repair in accordance with guidelines and approved procedures.
• Install, commission, and provide customers with after-sales maintence fee for common scientific laboratory equipment.
• Maintain the test results' confidentiality, accuracy, and dependability.
• To give clients technical assistance and after-sale services, closely collaborate with the sales staff.
• Comply with safety work practices by doing risk assessment.

Requirement:

• Electrical, Mechanical, and Mechatronics engineering diploma or ITE.
• Demonstrates initiative and a sharp comprehension of how study the mechanics and functions of various equipments.
• Good troubleshooting testing, and hands-on repair skills.
• Strong comprehension and expertise in Circuit Schematic Drwing.
• Have a class 3 driver's license (not required).
• Knowing ISO documentation, in particular ISO/IEC 17025 or, having experience with it will be an advantage.
• Working in a related field with a relevant expertise would be advantageous.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Grant Administration
  • Assist in the submission of new grant proposals;
  • MOE budgets and cash flow projections.
  • Coordinate the submission and review of the annual budgets.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Work with grant administrators to ensure that claim submissions are accurate and submitted promptly.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors (including MOE) on matters related to grants.
  • Assist in performing UAT on system enhancements.
  • Any other task relating to grant administration
• Grant Reporting
  • Prepare necessary journals for month-end closing;
  • audit schedules for internal reporting.
  • Analyse the projects expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Prepare monthly, quarterly and ad-hoc reports for internal reporting;
  • bi-yearly and annual claims for MOE reporting purposes;
  • quarterly reports on utilisation of grants for MOE.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, [email protected], etc).
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.
• Governance
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Reconcile claim statement to accounting records

• Degree in Accountancy, Business or a related discipline with at least 5 to 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Fast worker with ability to work under pressure to meet tight deadlines.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP and/or any of the major accounting software will be an advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Xin Yuan Fei Edu Hub (Coeus International Holdings) runs a one -stop educational service providing consultation and support services to international students wishing to study in Singapore. We are looking for a front desk receptionist to greet and receive parents and students and ensure that students are directed to the right classroom.

Job Description :

• Respond and reply to all enquiries (wechat, telephone, and walk-in).
• Ensure that all materials are photocopied and ready for teachers to use.
• Set up the laptops for teaching before each lesson.
• Ensure that student sign- in sheets are completed.
• Inform teachers of any changes in class schedule or if students are absent.
• Provide support with the sales team in presenting invoices to customers and collecting signed agreements.
• Help teachers supervise the children during break-time.
• Assist in administrative duties when needed.

Job Requirements :

• Fluent in spoken and written English and Chinese as communication will be done in these languages.
• Team player.
• Able to handle work pressure and respond fast to arising issues.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Responsibilities:

o Monitors the production of our new equipment.

o Verifies the maintenance cost of our equipment located worldwide.

o Monitors and updates inventory details, including periodic test certifications.

o Prepares monthly report on fleet maintenance costing.

o Any secondary duties as assigned by the manager.

Qualifications

Fresh poly graduates with Diploma in Maritime Studies/Logistics of shipping discipline.

Others:

Candidates with 1 to 2 years related experiences may be considered.

Salary will commensurate based on the experience and qualifications.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Assistant restaurant managers oversee and support the operations at dining establishments to ensure profitability and an enjoyable dining experience. These professionals work in conjunction with restaurant managers.

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Job description:
Perform customer service duties at the reception counter such as handling of phone calls and walk in enquiries.
Print examination papers, assessment papers, worksheets and other materials
Record incoming and outgoing mails
Assist requests from students and staffs of the school
Filing of documents
Handle other administrative duties as assigned

Work timing:
Mondays to Thursdays: 8:00am to 5:00pm, inclusive of ½ hr lunch break
Fridays: 8:00am to 4:30pm, inclusive of ½ hr lunch break
Service not required on Saturdays, Sundays and public holidays


Requirements:
At least GCE ‘N’ level
Good Customer Service skills
Experienced in handling administrative works
Computer Literacy e.g Microsoft office (MS Word and MS Excel)