Academia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken.

Candidates who are passionate about providing quality customer service and engaging interactions are more than welcome.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft office and able to learn/use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Off days on Thursdays and Fridays
• Salary: $3000 to $3,500

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

Overview

As a Senior React Engineer at BitMEX, you are an engineer with experience in design and implementation of fast, real-time web applications. The BitMEX platform is written with React.JS and carefully tuned for performance. If you're right for this role, you have experience either working on a trading platform or are a user of a derivatives exchange yourself, BitMEX or a competitor, have a strong desire to work in the bitcoin space, have significant professional experience with React and a passion to grow as an engineer on this platform.

Key Responsibilities

• Development of the BitMEX Web Frontend and React Native components
• Work independently, cross team / cross skillset to deliver products to end users
• New feature design and implementation, bug fixing, and performance tuning
• Working closely with the API and Engine teams to integrate new features and unique consumer-facing products
• Mentoring other engineers on coding practices, design philosophies, and engineering craft
• Exploring and evaluating new stack components and architecture ideas as necessary
• Regularly reviewing code

Requirements

• Intimate experience with JS and JS performance characteristics
• Experience with NodeJS, React, and Flux architecture
• Experience with Jest, Flow, Webpack, Make, and Sass a plus
• Experience making complex, data-driven products accessible to consumers
• Ability to simultaneously develop several products and concepts in development
• Familiarity with current UX trends and curiosity for new UX concepts (conversational UI, etc)
• Experience with trading derivatives products, preferably bitcoin derivatives
• Understanding of Bitcoin’s value proposition, willingness to be paid in bitcoin

Why BitMEX?

BitMEX is a place of intense work, fun, and diversity, all at the same time. We hire across different time zones, to support the growing demands and to bring in the best of the best talents across the world.

We are looking for individuals who are determined, responsible and collaborative to join BitMEX as we continue to build a thriving cryptocurrency ecosystem. We value attention to detail, speed and simplicity. As a global business operating a 24/7 exchange, we seek out those who are adaptable and can work across markets in a diversity team.

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closer
• Life insurance coverage to provide a safety net for your family’s future
• Option to choose to be paid in fiat or crypto currency, providing the flexibility to shape your financial freedom

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Prepare shift briefings to communicate hotel activities and operational requirements.
• Assist in providing information pertaining to places of interests and important tourist information.
• Solicit and communicate guest feedback for continuous improvement.
• Assist in reservation duties whenever required.
• Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
• Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Computer literate and open to new technology.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shift work; work on weekends, eve/public holidays as and when assigned.

The Front Office Supervisor (Mission Control Supervisor) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office and F&B areas.

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered accurately into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Conduct shift briefings to communicate hotel activities and operational requirements.
• Provide guests information pertaining to the airport and other places of interests.
• Solicit and communicate guest feedback for continuous improvement.
• Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations.
• Operate and use the robots to deliver amenities to guest rooms.
• Assist in reservation duties when required.
• Administrative duties include, but are not limited to; end of shift reports, daily operational logs and night audit runs.
• Perform tasks as assigned by the Senior Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Minimum of two years of hotel front office operations experience with at least one year experience in a supervisory role.
• Computer literate and good knowledge Property Management Systems.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shifts
• Able to work on weekends, eve/public holidays as and when assigned

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Job Responsibilities

• Able to do proper latte art and have relevant cafe/restaurant experience
• Provide knowledgeable, approachable, efficient, energetic, and thoughtful service at all times
• Serve food and beverages to guests making recommendations if needed
• Ensure proper procedures for order entry and payment processing using POS systems
• Ensure guests are charged correctly and receive proof of payment in a timely manner
• Adhere to all company service standards and protocols
• Assist in maintaining the cleanliness of service tools and service areas
• Clean tables, preparation of table plans and lay out, complete closing duties and re-stock table ware and other supplies
• Any other duties as assigned by the Company

Job Requirements:

• With at least 3 years of F&B working experience in restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Prefers to hold a recognised Basic food hygiene certification
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Job Description

As a Front-End Developer, you will be responsible for implementing user interfaces that align with the designs provided by the UI/UX team, ensuring a seamless and responsive user experience for our gen products. This role bridges the gap between design and technology, focusing on transforming design concepts into functional, high-performance web and application interfaces.

Responsibilities:

• Translate high-fidelity designs and style guides from the UI/UX team into interactive, pixel-perfect, and functional front-end code.
• Build reusable and modular front-end components to enhance scalability and maintainability.
• Ensure consistent performance and appearance across different browsers and devices.
• Optimize front-end performance to achieve fast loading times, smooth interactions, and overall application responsiveness.
• Collaborate with UI/UX designers to address design feasibility and ensure technical implementation meets user experience goals. Work closely with back-end developers to integrate APIs and other services.
• Identify, debug, and resolve front-end issues, ensuring the stability and reliability of user-facing features.
• Maintain comprehensive documentation for front-end code, workflows, and development processes.

Requirements

• Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related field. Minimum of 3 years of experience in software development
• Proficiency in modern front-end frameworks/libraries.
• Experience with front-end build tools.
• Understanding of responsive design principles and cross-browser compatibility standards.
• Professional experience using version control systems.
• Strong problem-solving skills with attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively across departments.
• Familiarity with testing frameworks.

Reporting to:

Technical Lead

Meta is seeking experienced Front End Software Engineers to join our product teams. As a member of our team, you will play a vital role in crafting user experience that are both delightful and effective, helping to scale the company and enhance employee productivity. You'll have the opportunity to work on projects that transform the way Meta employees collaborate, streamline business processes, and develop world-class business software.

Our product teams are responsible for building and maintaining a wide range of internal tools and applications that help Meta employees do their jobs more efficiently and effectively. From project management and collaboration tools to data analytics and visualization platforms, we're constantly pushing the boundaries of what's possible with technology.

As a Front End Software Engineer at Meta, you'll be responsible for designing and implementing intuitive and user-friendly interfaces that make it easy for employees to access the information and tools they need to do their jobs. You'll work closely with our product managers, designers, and back-end engineers to ensure that our products are not only visually appealing but also highly functional and scalable.

If you're passionate about building software that makes a real difference in people's lives, we'd love to hear from you. Join us and be a part of a dynamic and innovative team that's shaping the future of how people connect and work together!

Responsibilities

• Build front-end frameworks that will allow other product teams to build faster and with higher quality
• Implement the features and user interfaces of enterprise products that are used by the entire company
• Identify and resolve performance and scalability issues
• Architect efficient and reusable front-end systems that drive complex web applications
• Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products

Minimum Qualifications

• 2+ years of experience in web technologies including HTML, CSS, and JavaScript Experience in web technologies: HTML and CSS
• Experience in writing reusable and high-performance user interface components
• Object Oriented JavaScript Frameworks experience
• Experience in architectural design for complex front-end systems
• Experience building maintainable and testable code bases, including API design and unit testing techniques
• Experience in performance debugging and benchmarking
• Experience building web applications
• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
• Shipped at least one large-scale product to production, supporting millions of active users

Preferred Qualifications

• Experience with React

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

· Attend to customers including front-counter duties.

· Handle calls, inquiries, and appointments

· Provide administrative support such as cashiering, scanning, data entry, word processing, photocopying, and printing.

· Perform basic problem analysis, troubleshooting, general housekeeping & maintenance, to resolve problem reported with minimal upward reference.

· Follow agreed work practices and operating procedures.

· Collate and consolidate information for reporting purposes.

· Ensure work meets quality specifications.

· Adhere to work safety measures and information securities standards.

· Undertake any other administrative duties as assigned by seniors and executives.

· Any other duties as and when assigned.

Working Days & Time

• Mon to Fri – 8.30am to 5.30pm
• Sat – from 8.30am to 12.30pm

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Recruitment by ILS Hospitality Solutions!

Love hospitality, good vibes, and making people smile?
ILS is on the hunt for friendly, fun, and energetic people to join our Client's Front of House team. If you’re all about creating amazing experiences (and maybe sneaking the occasional slice of cake), we want YOU!

What You’ll Be Doing:

• Rolling out the warmest welcomes and good vibes to our guests.
• Taking orders with a smile and maybe recommending your favorite item (that’s our secret to making friends).
• Serving up plates of happiness and keeping coffee cups full.
• Keeping the café looking fabulous—clean tables, cozy atmosphere, and all-around sparkle.
• Helping customers with questions and solving any hiccups like a pro.
• Managing the cash register like the rockstar you are.

What We’re Looking For:

• A positive, can-do attitude and a knack for making people feel at home.
• Experience in customer service? Cool, but not required—we’ll teach you everything you need to know!
• You thrive in a fast-paced, high-energy environment (you live for the buzz, just like our espresso).
• Availability to work weekends and holidays because that’s when the magic happens.
• A team player who’s always up for lending a hand and cracking a joke.

Why You’ll Love It Here:

• A super supportive team that feels more like family.
• Competitive pay (because your skills are worth it!).
• Delicious perks, including staff discounts—hello, coffee lovers!
• A chance to grow and shine in the hospitality world.

Ready to spice up your career? Join ILS Hospitality Solutions and make a difference in the world of dining, one delicious experience at a time.

Thank you for your application! Please note that only shortlisted candidates will be contacted.

ILS Hospitality

[email protected]

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

PROOFER BAKERY is a bakery known for our delicious, freshly baked goods and friendly atmosphere. We pride ourselves on quality, creativity, and providing an exceptional customer experience. We are looking to expand our team and add a dedicated, enthusiastic Front Crew Member to join our family!

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.
• Answer customer inquiries about products, pricing, and bakery offerings.
• Operate the cash register and process customer transactions.
• Maintain cleanliness and organization in the front-of-house area.
• Assist with stocking shelves and displays with fresh bakery items.
• Ensure the display cases are visually appealing and fully stocked.
• Handle customer complaints or issues with a positive and solution-oriented attitude.
• Provide exceptional service to create repeat customers and enhance the bakery's reputation.
• Assist with packaging and bagging items for customers to-go.
• Perform basic food safety and sanitation practices.

Qualifications:

• Previous customer service experience (preferably in a bakery or food service setting) is a plus.
• A friendly and positive attitude with excellent communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and ability to multi-task.
• Ability to work flexible hours, including weekends and holidays.
• Knowledge of food safety practices is a plus but not required (training will be provided).
• Team player with a passion for delivering high-quality customer service.

Benefits:

• Competitive hourly wage + tips.
• Employee discounts on bakery products.
• Opportunity for growth and advancement within the company.
• A fun and supportive team environment.

Seeking applicants keen to work as part-time/full-time cashiers/front-counter servers:

• Cashier: Applicants should be flexible and eager to learn on the job, as familiarity with the POS machine's functionalities and menu memorization will be required
• In certain stalls, duties may also include serving food passed from the kitchen to the front counter and ringing the queue numbers to alert customers to collect their orders
• Front-Counter Server: Responsible for preparing side dishes, rice, soup, and condiments, as well as packing food items for takeaway orders. Once orders are ready, use the queue number system to notify customers for self-collection. Familiarity with the menu will also be required
• Prior relevant experience would be beneficial but is not necessary
• Meals will be provided

Brief description of our business:

• We offer quick-service Korean and Japanese fusion cuisine
• Our stalls are mainly located within shopping malls across Singapore
• We have Halal-certified stalls

Once we receive your application, please allow us some time for review, and we will get back to you as soon as possible. Thank you, and we look forward to welcoming you to our team!

---

寻求热衷于兼职/全职收银员/前台服务员的申请人：

• 收银员：申请者需具备灵活性，并愿意在工作中学习，因需熟悉POS机的功能及一定程度的菜单内容
• 在部分摊位，工作职责可能包括将厨房准备好的餐点送到前台，并通过呼叫排队号码通知顾客取餐
• 前台服务员：负责准备配菜、米饭、汤品和调味品，并为外带订单打包食品。订单准备好后，通过叫号系统通知顾客自行取餐。同时，需要熟悉菜单内容。
• 具备相关工作经验者优先，但无经验者亦欢迎申请
• 招聘流程简短，可尽快上岗
• 公司将提供员工餐

我们业务的简要描述：

• 我们主营韩日融合料理，提供快速餐饮服务
• 我们的摊位主要设在新加坡的各大购物商场内
• 我们所有摊位均通过清真认证

一旦我们收到您的申请，请给我们一些时间进行审核，我们将尽快回复您。谢谢您，我们期待您加入我们的团队！

As a Front of House at our gym and yoga studio, you will create a welcoming environment for our members and guests. You will be responsible for managing front desk operations, assisting with membership inquiries, and ensuring a positive experience for all.

Key Responsibilities:

• Guest Engagement: Greet members and guests warmly, providing exceptional customer service and addressing inquiries about classes, schedules, and memberships.
• Membership Management: Assist with membership sign-ups, renewals, and cancellations, ensuring accurate records and data entry.
• Class Coordination: Manage class schedules, including bookings, cancellations, and waitlists. Ensure that all classes start on time and are adequately staffed.
• Payments and Billing: Process payments for memberships, class packages, and retail sales, maintaining accurate cash handling procedures.
• Facility Maintenance: Ensure the front desk area and common spaces are clean, organized, and welcoming. Monitor the cleanliness of studios and equipment.
• Community Building: Foster a sense of community by engaging with members, promoting events, and encouraging participation in classes and workshops.
• Team Collaboration: Work closely with instructors and management to ensure smooth operations and enhance the overall member experience.

Qualifications:

• Passion for fitness and wellness, with a basic understanding of gym and yoga practices.
• Strong communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.

What we offer:

• Opportunities for professional development and growth within the fitness industry
• A positive and supportive community atmosphere
• Complimentary access to our gym and fitness group classes.

Join Our Team as an Office Administrator and Personal Assistant

We are seeking a dynamic and organized Office Administrator and Personal Assistant to handle a variety of administrative and personal assistant tasks.

About Us:

SecureVision Pte Ltd is a leading Electronic Security Systems company dedicated to providing top-notch services to our clients. We are looking for a highly motivated and self-directed individual to join our team as an Office Administrator and Personal Assistant

Position: Office Administrator and Personal Assistant

Location: Singapore, Near Paya Lebar MRT

Work Schedule: This is a full-time position with a 5-day work week, Monday to Friday, from 8:30 AM to 6:00 PM.

Key Responsibilities:

• Managing office administration tasks
• Answering and directing phone calls
• Invoicing customers and following up on payments
• Liaising with clients, service, and installation teams
• Providing exceptional customer service
• Assisting with meeting discussions and client follow-ups
• Multitasking and managing various responsibilities efficiently

Requirements:

• Proven experience in office administration and personal assistant roles (3-5 years preferred)
• Excellent organizational and multitasking skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite
• Ability to work independently and take initiative
• High level of self-direction and motivation
• Diploma or degree in Business Administration, Office Management, or a related fiel

Salary Range:

Competitive salary based on experience and qualifications. The average salary for similar roles in Singapore ranges from SGD 2,800 to SGD 4,500 monthly.

How to Apply:

Interested candidates are invited to send their resume and cover letter to [email protected]. We look forward to hearing from you!

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job description:

• Provide patients and visitors with direction and assist with their enquiries / requests at the concierge counter
• Ensure smooth traffic flow at the lobby and at the driveway
• Ensure admitting patients are sent to the room as soon as possible
• Liaise with florist and other departments for the offering of fruits / flowers gift/ arrangement sets for designated patients
• Make specialist referral appointment for walk-ins
• Work with supervisors to ensure the assigned service stations are manned effectively

Job requirements:

• Min 2 years Customer Service Experience
• Min Edu - High Nitec/Diploma
• Able to commit weekends and PH

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities:

• Answer and direct phone inquiries to the appropriate recipients.

• Greet and direct visitors in a professional and friendly manner, serve refreshments if needed.

• Maintain a clean and organized reception area to uphold a professional environment ensuring day-to-day operations run smoothly.

• Coordinate with the circulation and third-party contractor/vendor for office maintenance.

• Facilitate the setup of meetings or events, coordinating arrangements as needed.

• Assist in the organisation of office events and activities, including festive lunches, corporate gift, corporate swag ordering etc.

• Oversee procurement of office supply items and inventories.

• Perform any other ad-hoc duties as assigned.

Requirements:

• Recognized GCE O Levels or equivalent

• 1- 2 years in Customer Service, Receptionist or Admin roles. Experience in office management and event coordination.

• Problem-solving and time management. Proficient in Microsoft Office, Excel etc. Effective multitasking and prioritization. Strong customer service with a professional manner.

• Open to physical work such as setting up meeting rooms, moving of tables and chairs, carrying out responsibilities when there’s events in the office.

Join the Mala Movement: Front-of-House Stars Wanted!

Front Office Service Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Provide guidance and assistance to Guest Relations Assistant
• Meet, greet and provide rooming for VIP guests
• Attend daily briefings and relevant departmental and interdepartmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager
• Comply with hotel and department policies and procedures at all times
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters

Qualifications:

• Minimum ‘O’ Level education
• Read, Write, Speak English Fluently
• Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system
• Knowledge of Opera will be an advantage
• Presentable, well groomed with leadership quality
• Interpersonal skills to deal with guests and colleagues issues
• Able to work in a team, i.e. caring about other team members and open towards other nationalities
• Adaptable to multicultural guest needs, works with diverse cultures
• Good interpersonal and communication skills

· Should have 5+ years’ experience in relevant activity.

· Good understanding of Capital Markets Domain and market activities.

· Sound Knowledge on Regulatory Reporting (MAS,HKMA,EMIR,JFSA,CFTC,MIFID)

· Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and market data.

· Relevant experience with working with external source like Bloomberg, reuters .

· Proven experience in technical proficiency with strong skills in SQL,

· Basic Understanding of kubernetes and docker and any cloud platform.

· Basic Understanding on NO-SQL DB .

· High level of proficiency in unix/linux,PowerShell scripting.

· Should be able to do

o SLA & KPI management, client communication & interaction

o Predictive analysis, consulting, escalation management

o Risk analysis and project execution

· Excellent communication and interpersonal skills and able to support Front Office users.

· Strong analytical and troubleshooting skills.

• Welcome guests upon arrival and check-in according to establish standards and procedures.
• To provide courteous and efficient service and if possible to comply with each and every guest request.
• Check out guests courteously and accurately.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the Duty Manager for further follow up when necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Maintain good guest relations with in-house guests at all times.
• Candidate with at least a Diploma in Hospitality/Tourism or related courses is preferred.
• Preferably 1 year of relevant experience in hospitality industry.
• Knowledge of Opera system will be an added advantage.
• Pleasant disposition with good interpersonal skills
• Able to work on rotating shifts including weekends and public holidays.

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• Handle sales independently
• Conduct sales viewing
• Making appointments for sales viewings
• Creating new leads and follow-up on sales leads
• Build on existing network to enlarge base
• Marketing with partners/agents
• Able to create marketing programmes
• Able to meet sales quota
• Handle and submit sales reporting
• Manage lead distribution & handle daily operations

Job Requirements

• Min 3 years of working experience
• Flexible approach and able to work as a team
• Able to grow the centre business
• Positive-looking & self-driven
• Mandarin-speaking candidates are preferred as this position requires candidate to serve Mandarin-speaking clients
• Female working environment

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Daily Attendance Tracking:

- Ensure accurate attendance records are maintained for all personnel.

- Submit daily attendance reports to the client in a timely manner.

Administrative Support:

- Provide general administrative assistance to the team.

- Manage and maintain accurate records and files.

- Assist with data entry, reporting, and other tasks as required.

Client Liaison:

- Develop and maintain a positive working relationship with our client.

- Respond to client inquiries and provide timely resolutions.

- Communicate effectively with the client regarding attendance, scheduling, and other matters.

General Administration:

- Assist with scheduling, coordination, and organization of meetings, events, and appointments.

- Maintain a tidy and organized workspace.

- Perform other administrative tasks as required.

Requirements:

Education:

- High school diploma or equivalent required.

- Post-secondary education in Business Administration or a related field is an asset.

Experience:

- 1-2 years of administrative experience, preferably in a similar role.

- Experience working with clients and providing excellent customer service.

Skills:

- Proficient in Microsoft Office (Word, Excel, Outlook).

- Excellent communication, organizational, and time management skills.

- Ability to work independently and as part of a team.