Manager, Middle Office (Loan Order Taking), Group Commercial Banking Posting Date: 3 Dec 2023 Location: Singapore (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Banking Operations - Loan Operations is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. Responsibilities may include general account operations, loan closing, loan documentation & processing, and other related activities. The Mortgage Servicing Operations area is responsible for operations and related activities supporting the Mortgage Servicing business and/or products. The Loan Operations focus specializes in activities ranging across two or more loan operations focuses, including Documentation, Processing and Servicing. The Corporate and Commercial Banking Operations function is responsible for the operational support to the Corporate and Commercial Banking business areas, including transaction banking. Job Responsibilities The successful incumbent will be working closely with the customers, Relationship Managers and backroom operations and expected to handle the following key responsibilities: Quote and confirm rates for loan drawdown and rollovers with customers Handle repayment of loans Provide timely and effective support to Relationship Managers Follow up with customers on outstanding documentation pertaining to loan drawdown/rates confirmation Instruct and liaise with Backroom Operations for loan drawdown / loan rollover / loan repayment Update and maintain Team Registers and ensure data is kept up-to-date and accurate Job Requirements A recognized tertiary education with at least 3 years of relevant working experience in the banking and finance industry and good knowledge of lending to small and medium-sized enterprises Meticulous, organized person and able to work independently Possess good analytical, interpersonal and communication skills Able to work under tight deadlines Proficient in MS Office applications especially Microsoft Excel Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Assistant VP, Credit Control Retail, Group Technology & Ops Posting Date: 18 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Contribute to the achievement of Key Performance Indicator (KPI) and work actively to acheive KORIs. Work actively with Team Heads to acheive satisfactory audit review of all daily processes. Work actively with Team Heads to support new product/services launches of business units. Work actively with Team to met SLA turnaround time for daily processes. Actively participate in process streamling initiatives/training/conversion/Audit/UAT/Biz simulation/Mock Run/BCP/IT DRP etc. Work actively with Team Heads to ensure compliance of KRSCA and risk control descriptions. To process, check, verify and review the completeness and accuracy of data inputs for loan drawdowns, disbursements, redemption/cancellation of credit facilities. Review and checks that all security documents are properly executed and securities are pledged/collaterised to the bank for activation of facilities. Ensure lodgement of securities with SDCD via Bank's CDMS system. Ensure completeness of loan documentation before drawdown & disbursement of loans. Ensure compliance with Bank's policies and procedures, credit processes, operational controls and audit requirements. Ensure strict compliance with Banking Secrecy guidelines, Bank's internal policies and regulatory guidelines. Ensure adherence to Bank's operating procedures and compliance with internal policies and guidelines of all loan transactions. Assist department on adhoc projects or attend adhoc project meetings for new product development, new or enhancement of systems and or operational procedural changes Job Requirements At least 2 to 5 years of banking operation experience in company credit and loan operations. Relevant experience in credit control, credit compliance review per credit policies, security documentation and perfection review per legal guidelines, legal conveyancing, facilities limit management and collateral processing. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference. Competencies 1. Strategise 2. Engage 3. Execute 4. Develop 5. Skills 6. Experience

The position is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To manage all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To take charge of monthly inventory stock takes together with Finance team
• To ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.
• Performs any other duties and responsibilities that may be assigned.

Role: As the Division Internal Communication Manager, the incumbent will:- As key member of Global Wholesale Banking - Division Employee Experience and Communications team, you will build, drive and collaborate with, a team of business reps in Singapore and Overseas Offices, the development of staff engagement strategy, program and calendar and implementation of employee communication and engagement strategies, programs and experiences. Responsibilities: Strategise, build and drive employee experience framework and programs to manage communications and engagement. Lead and develop creative and effective internal communications strategies with clear narratives and clever tactics that are tailored to engage GCB employees in Singapore and at Overseas Offices. Provide expert internal communications counsel to a variety of functions including heads of departments; business heads and General Managers of Overseas Offices. Strategise, develop and drive communications and staff engagement activities calendar, including communication strategies, programs, and events tailored differently for Singapore and Overseas Offices. Manage and oversee the internal communications channels and content delivery such as email broadcasts, videos. Manage internal and external staff recognition and awards programs. Proactively build and manage relationships with key internal stakeholders in Singapore and Overseas Offices. Be an advocate and proponent of positive employee experience and drive employee engagement. Qualifications A passionate and enthusiastic individual who seeks to deliver superior work-life experience for fellow colleagues; comfortable with public speaking in small or large group settings. Employee communications experience within a financial institution or multi-national company essential. Excellent writing skill is a must, with the ability to think and communicate clearly, formulate a clear point of view on complicated issues, and create a concise and well-written narrative. Proven track record of developing staff engagement and communications program. Experience in creating metrics to measure communication effective reach and engagement would be an advantage. Fastidious and attention orientated but also comfortable dealing with ambiguity and able to form a cohesive and effective outcome from potentially incongruous facts and individual perspectives. Bachelor's degree, with at least 10 years of public relations or communications or marketing experience. Proficiency in Sharepoint and design tools/applications is essential.

To be part of a dedicated team set up for the following purpose: To augment the risk management for high-risk high value transactions under facilities granted to structured trade finance customers Independent and effective end to end control of all transactions from receipt of transaction application to repayment for accounts admitted into STMO (including transaction reconciliation) Review of all transactions to ensure compliance with terms and conditions stipulated in approved trade structure Post transaction follow-up Monitor portfolio and management of transaction collateral by Structured Trade Middle Office team Escalate breaches (if any) to pre-agreed parties for remedial action To ensure a high and consistent level of service delivery by Early engagement during structuring of facilities to ensure operational viability of proposed facilities Providing effective single point of contact for STMO customers Providing priority transaction processing Dedicated team acquires familiarity with customers' trading and operational patterns and will be able to identify deviations therefrom as well as changes in risk profiles. Main activities / tasks (Roles and Responsibilities): Responsible for portfolio management of collateral risk in commodity financing, reviewing all transactions, drawdown, Purchase and Sale contracts, Import and Export Letter of Credits for self-liquidating deals, insurance, approved structure terms and conditions and ensure they are within approved facility parameters, credit policies and other lending guidelines set out for structured trade and commodity finance Manage specific accounts, assume ownership of all trade transactions under assigned accounts and ensure compliance with approved terms and conditions Support and provide feedback to Global Trade Finance (GTF) Sales team and Relationship Manager (RM) on the operational workability of the monitoring requirement of the proposed structure terms and conditions regulating structured trade transactions Co-ordinate with GTF Sales, RM and Trade Operations in the set up of the structured trade finance facility and standing instructions relating to the structure Input transaction details into transaction monitoring system to monitor and track each company's structured trade transactions after facility line is implemented Compile / update transaction statistics on commodity products which the bank is financing as required Co-ordinate for all structured trade transactions to be channelled by the customer to various trade operation sections for execution Provide effective single point of contact for structured trade finance customers Provide end to end review, monitoring and manage execution, co-ordination of middle office activities for close control of transactions from receipt of transaction application to timely repayment Assess the reasonableness of transaction terms and value vis-à-vis the prevailing market price and practices relying on available pricing source Perform due diligence through screening/ reviewing and monitoring to ensure transactions conform with approved facility terms and conditions and escalate transaction/ facility deviations for follow-up remedial action and approval (make recommendation and resolution on the trade deviations and/ or exceptions when required) Perform Mark-to-Market valuation and monitoring of security margin requirements with timely alert to related authority to any deterioration in the Bank's credit risk position by reacting to facility excesses, collateral shortfalls, changes in trading patterns and deviations or adverse transactional developments etc Take custody, check/ verify title or other documents such as warehouse receipts, warrants, Banker's Guarantee etc to ensure compliance with facility structure requirements Post transaction follow-up for timely receipt of collaterals such as with customer for outstanding documents, conditions, etc. and escalate breach to relevant authority for remediate action/ approval General Display good work ethics and attitude to foster a high-performance culture and teamwork Institute continuous process improvements by identifying suitable areas for improvement to increase productivity Adhere to Service Level Agreement (SLA), Procedures, Risk / Compliance Policies and Guidelines Participate / support in Projects Perform other tasks as may be assigned by Supervisor Qualifications Qualifications Knowledge of trade finance from end to end with strong risk awareness, good written and verbal communication skills, strategic in planning and organization, good interpersonal and people management skills. Analytical and takes broad perspective in evaluating / providing solutions. At least 7 to 8 years of Middle Office experience with commodities trade Meticulous with a high degree of integrity, self-motivated, resilient and able to cope with pressure. Works well with a team. *LI-JY

We are seeking a dynamic individual to join the Chief Risk Officer's (CRO's) Office in supporting the Group CRO in the management of the Group Risk Management (GRM) division. You will monitor risk developments across the Bank's regional footprint and keep track of the performance of various teams across the region. This position is ideal for collaborative individuals with the interest and passion to learn, have attention to detail, and can think holistically. Your key roles and responsibilities would be to: Support GRM in the formulation and monitoring of strategic priorities and initiatives. Synthesize external and internal material to provide holistic assessment of risk. Monitor developments across different risk types (e.g. credit, market, liquidity, operational). Production of presentations on behalf of the Group CRO. Coordination of divisional submissions for internal and external stakeholders. Support collaboration initiatives across GRM and OCBC. Qualifications Requirements: Curious, analytical, and independent thinker. Quantitative and qualitative analytical skills. Proficient in Excel and Powerpoint. Excellent written and verbal communication skills.

Your new company The company is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries. Your new role The position is within the firm's Investment Division Provides full spectrum of administrative support to the business unit including, but not limited to: High level of responsibility in managing and coordinating activities around bankers Pro-active, professional contact and co-ordination with clients, business personnel and peer counterparts Comprehensive diary management and scheduling of external and internal meetings/calls Arrangement of business travel and logistics Processing of expense reports and invoice in a timely manner Responsible for general office administrative duties, ad-hoc project and/or event Local support of visiting team members from other offices  What you'll need to succeed A minimum of 5 years of relevant work experience.  Fluent in English and Mandarin Strong organizational and problem-solving skills and ability to multi-task Proactive and motivated personality with attention to detail Team player with the ability to use own initiative and to prioritize  What you'll get in return The opportunity to work in a leading investment bank in Singapore The opportunity to collaborate with like-minded individuals The career development opportunities working in a fast-paced environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Registration Number: 200609504D, EA License: 07C3924, Registration ID Number: R22108490

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Who we are looking for This is a senior level management role within the Hedge Fund Fund Services Business Unit of the State Street Alternative Investment Solutions Group. The position interacts with all levels of professionals both internally and externally and with senior level executives of State Street.  Therefore, exceptional interpersonal and communication skills are required.  Candidates must demonstrate strong initiative, be able to perform well under pressure and be capable of managing multiple and diverse assignments.  The position is responsible for managing departments experiencing significant growth.   Why this role is important to us The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.   What you will be responsible for As Client Services Director, AVP you will: Client Engagement Provide overall direction to team of staff to assure synchronized teamwork that accomplishes yearly and quarterly financial and operations goals and objectives. Responsible for development and execution of overall business plans both internally and in partnership with clients. Manage relationships with clients at appropriate levels to ensure continued confidence in State Street. Manage relationships with key client contacts ensuring expectations are met and client satisfaction with the level of service received. Ensure process and procedures are adequate to meet quality standards and are consistently applied and regularly reviewed within department. Responsible for the direction and training of subordinate managers and staff.  Address employee concerns and sensitivities. Review and approve NAV files in accordance with established policies and procedures. Provide support for and effectively communicate broad overall company initiatives and goals to staff within span of control. Responsible for developing department budget and staffing projections. Completes staffing proposals for newly awarded business. Monitors and approves department expenses. Assess operational effectiveness and make suggestions to streamline functions. Develop ideas for new products and services to expand business opportunities and better meet client needs.  Participates in new business process including review of proposals, prospect presentations, staffing allocations, etc. Represent the organization internally and externally as a senior level executive of State Street. Meet all requirements for the performance planning process including goal setting, regular and immediate feedback and submission of formalized performance appraisals. Allocates and coordinates resources including staff allocation, space and procurement of necessary equipment. Spearhead special projects and serve on committees and task force assignments. Provide leadership in areas outside of the division   Education & Preferred Qualifications Candidate must have a university degree (business, mathematics, finance or economics preferred, accounting concentration a plus) and at least 9 years of accounting experience, including 3 to 5 years of supervisory and financial reporting experience is required. Experience in the Hedge Fund and Fund of fund is required. Strong computer skills are required, especially Microsoft Office, particularly MS Excel. eFCSoSe

- To assist the Mergers & Acquisitions (M&A) team in:

- Deal Sourcing, Evaluation and Structuring

- Preparation of teasers and information memorandum

- Data analytics tasks related to trend analysis / modelling

- Client relationship matters – Meetings with company founders / Investment Bankers / C-suite executives.

- Creation of videos and video-editing skills for presentations.