Job Responsibilities:

• Registration of patients, queue management.
• Dispensing of medications and collecting payment
• Support doctors in simple procedures and chaperones
• Stocks taking of medication, consumables and equipment including replenishment.
• Basic clinic housekeeping

Job Requirements:

• Minimum GCE N / 'O' level/ NITEC/Diploma in related field
• Good interpersonal and communication skills.
• Passionate to learn and work in the Healthcare sector
• Ability to organise, plan and implement
• Good communication and interpersonal skills
• Meticulous, Independent, able to multi-task and follow-through with minimum supervision

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Examine patients’ eyes by using specialist equipment and machines to diagnose and check for signs and symptoms. Provide pre and postoperative care to patients undergoing eye surgery.
• Perform eye health examinations to screen and provide care management for patients.
• Dispensary of medication.
• Administrative and counter duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments and questions.

Requirements:

• Diploma / Degree in Optometry, with at least 2 years of relevant experience
• Fully Registered with Valid Practicing Certificate with Optometrists & Opticians Board
• Good team player with strong interpersonal and communication skills
• Able to commit 5.5 days’ work week.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Responsibilities (include but are not limited to):

· Work with the Manufacturing department as a production area Quality Assurance representative

· Coordinate and facilitate Quality Assurance related production and production related activities

· Ensure timely issuance of production records, procedures and labels

· Ensure timely assessment and closure of discrepancies, Deviations and Change Controls

· Review batch-related documentation, and ensure resolution of issues to release product

· Communicate lot disposition pending issues to Management

· Ensure approval and timely delivery of Final Product

· Ensure that products are manufactured in compliance with regulatory and GMP guidelines

· Review and approve Manufacturing and Validation documents for Regulatory and Kite compliance

· Review and approve Manufacturing Production Records

· Compile and verify all batch related documents into a Final Product lot disposition package

· Provide Quality Assurance support resolving material, in-process product, final product, environmental, facility and equipment manufacturing issues

· Review and disposition disposable raw materials and components for GMP use

· Review equipment and facility technical and investigation reports

· Review and approve proposed changes to systems, procedures, methods, and submissions to regulatory agencies

· Gather metric information for use in continuous improvement of areas of responsibility. Report to management as needed.

· Perform other duties as required

Requirements:

• Min Diploma / Degree in Chemical Process Technology, Foodscience, Biotechlonogy, Biology, Biomedical Sciences, Science or its equivalents
• No Experience Needed, Full training/ on the job guidance will be provided
• Able to start immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: QA Specialist)

Thank You.

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

- 2 years contract (renewable and convertible)

- Monday to Friday, 8.30am – 6pm

- Up to $5500 + Allowances

- Changi

Responsibilities:

• Conduct periodic inspections and audit in both software to hardware e.g. Backend IT security equipment, network switches, firewalls, to front-end devices, that ranges from Access Controls, Intrusion Detection Systems, Perimeter systems, CCTV Analytics, Security Management Systems, etc.
• Conduct reviews in Security Backend System
• Liaise with customer to ensure that contractual obligations are met and services are delivered well.

Period:

• 2 years contract (renewable and convertible)

Working Hours:

• Monday to Friday, 8.30am – 6pm

Salary:

• Up to $5500 + Allowances

Location:

• Changi

Requirements:

• Diploma or Degree of Engineering
• Knowledge of Security Backend Equipment from Enterprise system such as Servers, Database, Applications and Network will be advantageous
• Certification in Common Criteria, CCNA or CREST will be advantageous
• Good interpersonal skills to deal with both internal and external stakeholders

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

• Call Centre Experience
• Mon - Fri (8.30am - 6pm)
• CBD (Near to MRT)
• 6 Months Contract - Subject to Extension or Conversion depending on performance

Responsibilities

• Attend to enquiries
• Handle inbound and outbound calls, and sometimes email
• Proper recording of conversation with customer in the CRM system
• Achieve / Exceed individual and team KPIs set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Any other related ad-hoc duties as assigned

Requirements:

• Possess Call Centre / Customer Service experience
• No experience are welcome to apply & training will be provided
• Good communications and interpersonal skills
• Customer service oriented
• Good team player and able to work independently with minimal supervision
• Able to commence work immediately or with short notice
• Able to commit for 6 months

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Description:

• Handles general office administration at project site.
• Maintain updated workers’ site record and leave records.
• In-charge of workers’ dormitory lounge and logistics.
• In-charge of workers’ course safety enrollment as/ when required.
• Handles workers’ time card for payroll purposes and to be submitted to head office in timely manner.
• Maintain updated fixed assets record on-site.
• Maintain and order office supplies and stationeries in monthly basis.
• Maintain and order office pantry supplies in monthly basis.
• Handles ad-hoc related duties as/ when required.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Business Studies/Administration/Management or equivalent.
• Required language(s): English, Mandarin (In order to liaise with the English, Mandarin speaking associates)
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): office administration

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.stecs.com.sg/

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office buildings, libraries, etc

Permanent Day/Night SO

Nearest MRT: Buona Vista

Working hours: 7-7 (12 hours shift)

(Preferable have security experience in hospital/ airport/ office building)

////////////////////////////////////////////////////////////////////////////////////////////////////////

1. Works in a Commercial environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate)

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call the office at 9139 3211 (AMELIA) OR Email to [email protected]

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Location: West

Working Hours: 5 days office hours

Job Scope:

• To support and deliver patient-centred care in line with the department’s goal of providing customized and evidence based health screenings tailored to the individuals need so as to help them keep their health in check.
• Advise and perform customized screening tailored to the needs of the individual
• Empower patients with knowledge of their well-being and refer to appropriate sources for further follow up if necessary
• Ascertain fitness for employment
• Perform and report findings of statutory screenings and examinations in a timely manner
• Managing staff with illnesses, injuries and exposures

Job Requirements:

• Valid SMC

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

• Office Manager (Administrative)
• Salary: $5,000 -$6,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Dispensing of Medicine

1. Preparation, labelling and delivery of medications and other pharmaceutical supplies in accordance with physicians’ medication orders.
2. Regularly review system of dispensing to ensure compliance with local laws and regulations pertaining to the dispensing of drugs and controlled drugs and the maintenance of required needs, to reduce risks of errors.
3. Clarify and resolve any prescription ambiguities with the prescribers.
4. Ensure clients’ special orders are sourced for and delivered in a timely manner.
5. Assist in preventing dispensing errors through regular review of near misses and thorough analysis of previous errors.
6. Ensure medication safety at all times

Provide pharmaceutical care services to Intermediate, Long-term care facilities

1. Identify, assess and resolve any drug-related problems.
2. Advise nursing homes on the policy or workflow on the ordering, storage, use, labelling, distribution and documentation of use of drugs.
3. Conduct regular audits and in-service education.
4. Provide information and advice to healthcare professionals

Requirements

• Min Bachelor’s Degree in pharmacy
• Register with SPC

Interested candidate, kindly send a copy of your resume to [email protected]

Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description

• Monitor patients and take vital signs
• Provide basic wound care and administer medication
• Document patient information
• Counsel patients and their families
• Prepare reports and refer patients to specialists if needed
• Complete other assigned tasks as required

Requirement

• Min Diploma in Nursing
• Valid SNB & BCLS

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Scope:

• Front-Line Service:

Responsibilities:

• Perform refractions and operate ophthalmic diagnostic equipment (training provided).
• Prescribe glasses and contact lenses.
• Conduct clinical evaluations and assist doctors during consultations.
• Manage administrative tasks, including pre/post-op and financial counseling.
• Handle front counter duties: patient registration, dispensing medicine, payments, and appointments.
• Educate patients on eye care and optical aids.
• Maintain equipment and patient records.

Job requirements:

• Fully Registered (Full-Reg) with the Singapore Optometrists and Opticians Board (OOB) preferred
• High level of integrity and professionalism
• Diploma/ Degree in Optometry
• Proficiency in multiple languages will be advantage
• Minimum 3 years relevant experience

Enoch Cheong

Consultant |R21100787|

CREW by HRnet

HRNET VENTURES PTE. LTD. (24C2435)

- Permanent

- Up to $3,200

- Mon – Fri, 8am-5.30pm

- Joo Koon

Job Responsibilities:

• To achieve / meet cost saving target
• Responsible to source, negotiate and purchase materials from local & oversea vendors
• To implement internal procurement strategies to cater to high delivery & short lead time requirements and advise internal and external on issues regarding purchasing terms & conditions
• In charge of daily operational purchasing needs such as planning, issuing and following up on purchase orders delivery and shipment schedule
  

Period:

• Permanent

Working Hours:

• Mon to Fri : 8 am to 5.30 pm

Salary:

• Up to $3,200

Working Location:

• Joo Koon

Job Requirements:

• Min Diploma in Procurement
• 2-3 years working experience in the relevant field
• Solid knowledge and understanding of procurement processes, policy, and systems
• Good communication and negotiation skills are present

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Registration no: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

Working Hours:
5.5 days Office Hours
Monday- Friday: 8:30am – 5:30pm
Saturday: 8:30am – 1.00pm


Job Description:
* Operate machines and perform LASIK related tests on ophthalmic equipment (e.g. Intralase, Excimer) in the operating theatre and the diagnostic room
* Ensure the operating theatre is in optimal condition for surgeries and that machines/equipment are functioning smoothly
* Prepare LASIK case notes at least a day before the surgery
* Arrange routine maintenance of equipment/fixtures (e.g. Intralase, Excimer, Dehumidifier, and OT doors)
* Perform front counter duties including patient registration, dispensing, booking of operating theatres, collection of payment, providing financial counselling, handling of enquiries through phone calls or email, and appointment fixing
* Ad-hoc duties as and when assigned by the Clinic Manager or Doctor

Requirements:
- Min optometry, opticianry qualification / technician / biotechnology or bio-engineering qualification or experience


Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Scope:

• Front-Line Service:

*Seeking for a Middle Office with relevant 2/3 years of Banking- Loan operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Middle Office to be part of their Operations team.

JOB RESPONSIBILITIES

• Perform Middle office function and smooth implementation process
• Ensure timely reporting e.g. Accounting, performance, annual rating or head office reports
• Write credit reports/credit analysis
• Perform analysis of investors for credit approval
• Ensure smooth loan operations
• Conduct compliance KYC/AML checks
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of relevant loan operations experience in Banking industry
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

• Clinic Nursing duties - O&G, healthscreening and Day Surgery OT
• Need nurses with some endo/colonoscopy exp

Requirements

• Min Diploma / Degree in nursing

office hours - 5,5 days

clinic Environment

Once converted to perm: $3K to $4.6K (depending on experience)

3mths locum to perm

Locum - $25 / hr

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

• Office Manager (Administrative)
• Salary: $5,000 -$6,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane (Transport provided @Jurong east)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Key Responsibilities:

• Assist daily operations: scheduling, communications, and record-keeping.
• Coordinate events, meetings, and school calendars.
• Full aspect of administrative duties
• Any other Adhoc duties as assigned

Requirements:

• Min Diploma in any Education relevant industry
• Prior Education Centre Admin associate experience will be advantageous

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Description :

• Dispense prescription and over-the-counter medications
• Advise patients on proper medication use and potential side effects
• Verify and review prescription orders for accuracy
• Maintain patient records and ensure confidentiality
• Collaborate with healthcare providers to enhance patient care

Requirement

• Bachelor’s Degree in Pharmacy or equivalent
• Registered Pharmacist with the Singapore Pharmacy Council

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

About the Role:

• Interpret imaging results to diagnose illnesses and injuries.
• Assess patient needs to select suitable radiographic techniques.
• Perform a range of radiographic exams, producing high-quality images.
• Support complex radiological exams with radiologists and senior staff.

What You’ll Bring:

• Qualifications: Diploma/Degree in Radiography/Sonography.
• Registration: Registered with the Allied Health Professions Council (AHPC), Singapore.
• Experience: Previous experience in radiography and/or sonography.
• Patient Care: Compassionate approach, focused on providing comfort and clarity to patients.

What’s in It for You?

• Work-Life Balance: 5-day work week with office hours.
• Central Location: Conveniently located for easy commute.
• Comprehensive Benefits: Competitive salary, performance bonuses, healthcare benefits, and staff privileges.

Join us to make an impact with your skills in a fulfilling, patient-focused role. Apply today!

We regret to inform only shortlisted candidates will be notified.

Enoch Cheong

Consultant |R21100787|

CREW by HRnet
HRnet Ventures Pte Ltd (E.A. 24C2435)

Job Descriptions

• Lead for managing subscription renewal of ECM TSS/CCTV Systems. Liaise with customers, monitor and follow up
• Create and process purchase orders and invoices relating to subscription
• Sourcing for parts with external vendors and managing inventory as and when required for projects
• Co-ordinate with technicians & customers for trouble shooting. Prepare daily schedule of duties for technicians
• Attend to customer's queries via various channels
• Create quotations for repair works, relocation, recalibration, upgrading works to be done. Generate Sales Orders for deliveries / ECM rental
• Arrangement for delivery & collection of ECM's. Handle incoming & outgoing shipment
• Any other Admin duties required

Requirements

• Have at least 2 years working experience in an admin environment
• Knowledge of office management systems and procedures
• Proficiency in MS Office and QuickBooks software

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

We are seeking a highly organized and detail-oriented Office Admin Manager to oversee daily administrative operations and ensure smooth office functioning. This role is crucial in supporting our logistics operations and maintaining an efficient work environment.

Key Responsibilities:

• Manage daily office operations, including administrative processes and procedures.
• Coordinate with internal departments to ensure smooth workflow and communication.
• Supervise and mentor administrative staff.
• Handle office budgeting, procurement, and resource management.
• Maintain accurate records and manage documentation for compliance and reporting.
• Liaise with vendors, clients, and external stakeholders.
• Assist in HR functions such as onboarding, training coordination, and staff welfare.
• Oversee scheduling, meeting coordination, and general office upkeep.

Requirements:

• Minimum of 5 years of experience in office administration, preferably in the logistics or transportation sector.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in MS Office and office management software.
• Good communication and interpersonal skills.
• Ability to work independently and problem-solve effectively.
• Knowledge of logistics operations is advantageous.

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specializing in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimizing transportation and delivery services. With over 10 million routes completed across eight country markets, SWAT is poised for hypergrowth across the region.

Responsibilities

Project Management

• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Provides leadership to project management. Lead entire life cycle of system implementation projects in both waterfall and agile methods
• Responsible for delivering excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Capable of managing day-to-day operational aspects of an entire project lifecycle
• Liaise with relevant stakeholders to provision development and deployment activities
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements

Resource management

• Ensure SWAT services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Manage key stakeholder relationships with clients, participating companies, bus operators and other partners
• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance SWAT’s customer service and operations
• Provide first line service support for partners, passengers, drivers and operators including managing any in-app queries they might have
• Create and setup service sessions on SWAT’s operation interface
• Project related operations, training and testing related tasks as required
• Other ad-hoc duties as assigned on a day to day basis
• Fast to pick up product knowledge and parameters. SWAT’s product is very flexible, having good product knowledge is key to providing creative and excellent solutions to our customers
• Review and understand existing queries to improve results as needed
• Develop and maintain scripts to automate various workflows and improve project rollout efficiency

Desired Skills

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Strong technical skills, able to understand queries, automate workflows,
  Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd-hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritize, be responsible and hands on. This is relevant both on the operation side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications

• More than 3 years of customer facing / engineering experience for candidates with a Bachelor’s degree in Computer Science / Engineering or equivalent from a recognized university.
• Experience or education in project management would be an advantage
• Good communication skills, and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders right down to giving training to end users who might not be tech-savvy
• Proficient in both English and a second language is preferred
• Proficiency or able to learn related software tools quickly (Microsoft office, JIRA, Notion,Google Gsuite etc)