Job scope

• To pack finished goods and raw material at the Fragrance, Cosmetic Ingredient and Oral Care plants
• Paired with senior technician for on-the-job training on a buddy system
• Compounding at Fragrance, Oral Care and Cosmetic ingredient plants
• Go through a Safety Induction training prior to packing in order to meet regulatory requirement and standard
• Operate electronic weighing scales in a safe manner
• Keep records on packed drums and record any yield gain/loss
• To read and understand the types of product labels for each finished goods type, and paste the correct labels on each drum
• Trained to operate electric stackers, mechanical pumps and diaphragm pumps

Requirements

• A level/NITEC/Higher NITEC/Diploma
• Comfortable with strong smelling environment
• Comfortable wearing PPE gear
• Comfortable to carrying up to 25kg
• Min 3 months commitment

Working hours

Monday to Friday 8.30am - 5.30pm

Interested applicants, please email your updated CV to [email protected] or WA 9749 0298 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

What do we expect from you?

Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.

How your day looks like?

• Actively welcome, greet and check guests in
• Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’
• Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up
• Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.
• Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries
• Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel internal specific communicating system
• Update and maintain the reception hand over book, pass on all guest feedbacks to the Manager on duty so appropriate action may be taken
• Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with Mondrian Singapore Duxton confidentiality standards
• Ensure the correct procedure and policy standards are adhered to
• Ensure all necessary supplies are available for the front desk, manage par stock and order supplies
• Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.
• Encourage up-selling in order to maximize rates
• Ensure work areas are cleaned and maintained at all times

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Overview:

We are seeking a professional and organized Office Administrator to join our client in the financial industry. The ideal candidate will serve as the first point of contact at the reception for the company and provide essential administrative support across the organization. This role requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Front Desk Management: Greet and welcome visitors, clients, and employees with a professional and courteous demeanor.
  Answer, screen, and direct phone calls to the appropriate departments.
  Handle inquiries and provide information about the company to the public, clients, and employees.
• Administrative Support: Manage incoming and outgoing mail, packages, and deliveries.
  Maintain a tidy and organized reception area.
  Schedule and coordinate meetings, appointments, and conference room bookings.
  Assist with administrative tasks such as data entry, filing, and document management.
• Visitor Coordination: Ensure all visitors sign in and are provided with visitor badges.
  Notify employees of visitor arrivals and direct visitors to the appropriate locations.
  Manage visitor logbooks and maintain security protocols for visitors.
• Office Supplies and Inventory: Monitor and maintain office supplies inventory.
  Place orders for office supplies and ensure timely restocking.
  Manage and organize supply storage areas.
• Communication and Collaboration: Liaise with internal departments to ensure effective communication and coordination.
  Assist in the planning and execution of company events and meetings.
  Provide support to the HR and Operations teams as needed.

Requirements:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, front office representative, or similar role in the financial industry.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and attitude.
• Ability to maintain confidentiality and handle sensitive information.

Working Conditions:

• Full-time position, Monday to Friday.
• Office environment with standard business hours.
• May require occasional overtime for special projects or events.
• Working in a fast-paced environment.

If you are a dedicated and detail-oriented individual with a passion for providing exceptional administrative support, we encourage you to apply for this position. Join our client’s team and contribute to their success in the financial industry.

Agency Licence No: 24C2276 / Staff Registration No: R1655301C

Principle Partners specializes in executive search for Asset Management, Hedge Funds, Private Equity and Technology Companies in Asia.

Position: Office Admin
Type: Full time

RESPONSIBILITES:
- Process incoming & outgoing shipments and orders
- Inventory management, generating of orders, D/Os, Invoices, etc.
- Data entry into inhouse WMS system (training will be provided)
- Generate report on weekly and monthly basis
- Liaising with customers and vendors on incoming and outgoing shipments via calls, messages and emails
- Communicate with colleagues to ensure job is properly explained and flow through
- Filing documents upon completion
- Follow standard SOP
- Other adhoc job assigned by supervisors

REQUIREMENTS:
- Min. 'O' levels and above
- Able to communicate effectively in English and Mandarin
- Using MS Office applications (Words, Excel, Outlook) on a proficient level
- Able to communicate effectively with colleagues, customers and vendors
- Keen eyes for details
- Good data organizing and job planning skills
- Experience in logistics/warehouse related jobs preferred

WORKPLACE & WORKING HOURS DETAILS:
- Office/Warehouse environment
- Located next to Tuas West MRT station
- Mondays to Fridays : 0900-1800HRS

COMPENSATION DETAILS:
- Basic salary from S$2,200/month onwards (subjected to candidates' work experience and other qualifications)
- Bonus: 13th month bonus, Performance based bonus
- Benefits: CPF contributions, O.T rate (1.5x Saturdays and 2.0x on Sundays and Public holidays), medical claims, dental claims, flexible work arrangement (can be discussed with company), Annual Leaves

Interested candidate please submit your updated resume for review.

We regret that only suitable candidate will be shortlisted for interview.

Job Details (Here’s what you can expect!)

• Work predominantly in 1 of our 25 hotels in Singapore
• Duty Meal allowance and uniform allowance
• Attractive incentives and bonuses
• Staff rates at Accor hotels in Singapore and worldwide
• Uniforms provided

Job Responsibilities:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs
• Accounting and maintaining an accurate cash float
• Any other ad-hoc duties assigned

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in teams
• Able to work on weekends and public holidays
• Work day shifts and night shifts

Job Responsibilities:

• Answer and direct phone inquiries to the appropriate recipients.

• Greet and direct visitors in a professional and friendly manner, serve refreshments if needed.

• Maintain a clean and organized reception area to uphold a professional environment ensuring day-to-day operations run smoothly.

• Coordinate with the circulation and third-party contractor/vendor for office maintenance.

• Facilitate the setup of meetings or events, coordinating arrangements as needed.

• Assist in the organisation of office events and activities, including festive lunches, corporate gift, corporate swag ordering etc.

• Oversee procurement of office supply items and inventories.

• Perform any other ad-hoc duties as assigned.

Requirements:

• Recognized GCE O Levels or equivalent

• 1- 2 years in Customer Service, Receptionist or Admin roles. Experience in office management and event coordination.

• Problem-solving and time management. Proficient in Microsoft Office, Excel etc. Effective multitasking and prioritization. Strong customer service with a professional manner.

• Open to physical work such as setting up meeting rooms, moving of tables and chairs, carrying out responsibilities when there’s events in the office.

Join the Mala Movement: Front-of-House Stars Wanted!

Clinic Assistants ( In Central / Novena - 5.5 days week )

Job Description & Requirements

• CLINIC ASSISTANTS
• Perform registration: key in patients’ data and register in the system.
• Patient care support, such as taking of vital signs.
• Follow up with doctors or clinic staff on completing the information required.
• Assist doctor and staff nurses during consultation and patient care.
• Cashiering and admimistrative support duties as assigned
• Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be an added bonus
• Administrative work, file for medisave/ insurance claims
• Other ad-hoc duties assigned.

Requirements

• Min 3 years or more years of experience in a clinic setting.
• Able to work in fast-paced environment.
• PC Literacry skills in MS/ Excel/ Powerpoint
• Working hours: 830am to 530pm (Mondays to Fridays), 830am to 1pm (Saturdays)
• Work location will be in Central / Novena
• Singaporean preferred
• Able to speak MANDARIN to the Chinese-speaking patients

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd

Anna Toh I Reg. No: R23118739 I EA License No.: 12C62858

Click submit or Email CV to : [email protected]

We are looking for an experienced, proactive and effective administrator to manage daily administrative tasks, maintaining office systems, and providing support to our staff and management. The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activities. They will also work with sales teams to maximize performance.

Key Responsibilities

• Maintaining sufficient office supplies, presentation materials, samples, including slides and brochures
• Onboarding of new team members
• Maintaining office systems
• Supporting sales efforts including during tenders, projects
• Tracking the activities and performance of each member of the sales team
• Entering order information into the company database
• Working with staff members from other departments such as design and finance to optimize sales
• Support in daily operations & customer service
• Prepare monthly report
• Any other ad-hoc admin duties assigned by superior

Who We Are Looking For

i. Job Requirements

• Minimum GCE O Level
• Self-starter that is able to work independently and in teams
• Pleasing personality, mature and with customer service mindset
• Excellent communication skills in managing stakeholders (Internal and External)
• Strong strategic thinker, results oriented and great team player
• Ability to manage timelines and deadlines
• Able to analyze situations, data to gather insights

ii. Skills

• Experience as administrator/coordinator in an office setting preferred
• Ability to communicate fluently (speaking and written) in English
• Comfortable with the use of computer and general IT software

Join Our Team as an Office Administrator and Personal Assistant

We are seeking a dynamic and organized Office Administrator and Personal Assistant to handle a variety of administrative and personal assistant tasks.

About Us:

SecureVision Pte Ltd is a leading Electronic Security Systems company dedicated to providing top-notch services to our clients. We are looking for a highly motivated and self-directed individual to join our team as an Office Administrator and Personal Assistant

Position: Office Administrator and Personal Assistant

Location: Singapore, Near Paya Lebar MRT

Work Schedule: This is a full-time position with a 5-day work week, Monday to Friday, from 8:30 AM to 6:00 PM.

Key Responsibilities:

• Managing office administration tasks
• Answering and directing phone calls
• Invoicing customers and following up on payments
• Liaising with clients, service, and installation teams
• Providing exceptional customer service
• Assisting with meeting discussions and client follow-ups
• Multitasking and managing various responsibilities efficiently

Requirements:

• Proven experience in office administration and personal assistant roles (3-5 years preferred)
• Excellent organizational and multitasking skills
• Strong communication and interpersonal abilities
• Proficiency in Microsoft Office Suite
• Ability to work independently and take initiative
• High level of self-direction and motivation
• Diploma or degree in Business Administration, Office Management, or a related fiel

Salary Range:

Competitive salary based on experience and qualifications. The average salary for similar roles in Singapore ranges from SGD 2,800 to SGD 4,500 monthly.

How to Apply:

Interested candidates are invited to send their resume and cover letter to [email protected]. We look forward to hearing from you!

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us.

Job responsibilities

• Acquire a strong working knowledge of the organisation’s programmes, services and processes.
• Ability to deliver a professional and high-quality service experience in a customer-facing role.
• Identify customers’ needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction.
• Engage interest in potential customers and provide them with clear explanations on the offered programs to boost lead creation.
• Support cross selling activities to existing customers.
• Develop professional rapport with customers and build brand loyalty.
• Ensure that queue management is being practiced at the front desk.
• Assist with crowd management during the peak periods.
• To work closely with the Deputy Front Desk Leads and provide regular feedback and insights in achieving greater customer intimacy.
• Attend to customers’ feedback and challenges in a professional manner in a timely fashion.
• Taking ownership of customers’ problems and follow through effectively and efficiently to resolution within the SLAs.
• Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
• Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Perform any other duties and responsibilities as and when assigned by Management.

Snapshots of our ideal candidate

• Possesses at least a Diploma.
• Required to work shift hours and on weekends (3 weekdays and 2 weekends).
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality industry are most preferred.
• Able to work in a fast-paced environment.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.

Expect the best for the best

• An attractive remuneration package
• Attractive staff benefits and perks
• Company-wide welfare and employee engagement initiatives

Start your journey with us today at www.thelearninglab.com.sg/joinus/. Shortlisted candidates will be contacted within 2 weeks from the date of application.

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback for improvement.

· Assist on any ad-hoc tasks/projects

Your Perks:

5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard

Annual Leave
Annual performance bonus

Employee discount

Skills and expertise

We are looking for somebody who is:

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Willing to work occasional evenings and weekends/public holidays.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Able to multitask and to work fast
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary
• 
  
• Track record for excellent Customer Service
• Able to learn quickly and adapt to changes.
• Good interpersonal and communication skills
• Good command of English (written and spoken).
• IT savvy and familiar with common software.
• WSQ certification in customer service is an advantage

Time and Work Location - 9.30am to 7pm at Depot Road

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Working Hours: Mon - Fri, 9am to 6pm

Salary: $2500 - $2800/month

Key Responsibilities:

• Greet and welcome visitors with professionalism and a friendly demeanor.
• Manage incoming calls, emails, and correspondence, directing them to the appropriate personnel.
• Maintain a tidy and organized reception area.
• Handle administrative tasks such as scheduling appointments, managing meeting rooms, and maintaining office supplies.
• Assist with data entry, filing, and other clerical tasks as needed.
• Ensure a positive first impression of the office for all clients and guests.

Requirements:

• Min O level; additional qualifications in administration are a plus.
• Proven experience as a receptionist, front desk representative, or similar role.
• Proficient in MS Office Suite (Word, Excel, Outlook) and basic office equipment.
• Strong communication and interpersonal skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts

Job Description

• · Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
• · Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services
• · Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
• · Follow up with clients about their skin conditions and treatment progress
• · Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
• · Promote & up-sell products, services, and package to maximize sales opportunities where possible
• · Timely & accurate updates on reports
• · Support in checking and managing store product inventories and requisition
• · Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
• · Handle feedbacks
• · Maintain outlet's tidiness and cleanliness
• · All other reception and administrative duties as required including updating of staff leave & OT claims

Job Requirements:

• peaks conversational English and Mandarin, with competent writing skills
• · Well-groomed and presentable
• · Excellent organizational and multitasking skills
• · Good interpersonal skills and customer service attitude
• · Possess team spirit
• · Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
• · Training will be provided

Job Types:

• Full-time
• Permanent Salary: $2,500.00 - $2,800.00 per month + commission
• Benefits: • Monthly incentives & Staff discount

Front-End - DotNet, MVC

Responsibilities

• Collaborate with internal teams to produce quality applications

• Write clean, scalable code using .NET programming languages

• Test and deploy applications and systems

• Revise, update, refactor and debug code

• Improve existing software

• Develop documentation throughout the software development life cycle (SDLC)

• Provide technical support

Requirements

• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• In-depth knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3

• Familiarity with architecture styles/APIs (REST, RPC)

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

Main Responsibilities

• Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
• Ensuring guests requests are being followed up promptly and efficiently.
• Maintain cashier float and ensure accurate daily report of all monies received.
• Prepare shift briefings to communicate hotel activities and operational requirements.
• Assist in providing information pertaining to places of interests and important tourist information.
• Solicit and communicate guest feedback for continuous improvement.
• Assist in reservation duties whenever required.
• Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
• Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

• Computer literate and open to new technology.
• Ability to read and speak English fluently. Second or multiple languages are a plus.
• Able to do shift work; work on weekends, eve/public holidays as and when assigned.

6 Months Front Office Associate needed!

Job Scope:

• Develop and maintain effective professional relationship with clients and provide assistance on phone and in person
• Ensure good customer services for guests and manage all communication with guests for check in and check out process.
• Monitor operations and ensure compliance to all quality assurance standards when dealing with patients
• Any Ad hoc duties as assigned by supervisor

Requirements:

• Min Higher Nitec/Diploma in any field
• Min 2 years Customer Service Experience

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

What you will do

• Build the web frontend product features. Write product features or system development code
• Apply technical knowledge and problem solving skills to build innovative solutions for complex workflows
• Strive for constant improvement in terms of code quality, maintainability, performance
• Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency)
• Ensure engineering best practices, including writing comprehensive test cases are followed
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback
• Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Support engineering operations, including being on-call for production support when necessary
• Collaborate effectively with the team, while being a good communicator (both verbal and written)
• Document and share important aspects of all engineering decisions being made

What you’ll need

• Strong engineering skills and foundations, including problem solving, coding and debugging
• Expertise in core Javascript with at least 7 years of experience developing with it
• Proficient in Typescript, HTML5, and CSS3 usage in building large-scale applications
• Experience in browser (Google Chrome, Mozilla Firefox) plugin development is a plus
• Passion for building rich and innovative user experience
• Strong communication skills. Proactive in driving various initiatives and processes for the team as well as communicating with various stakeholders
• Bachelor's degree in Computer Science or related fields would be nice to have

Dolphin Dynamics Labs is a fully funded start-up with a positive cashflow looking to build a strong DevOps team for our SafeDay app.

We are looking for someone with an entrepreneurial heart, willing to get their hands dirty, continue learning and pushing the boundaries.

For the right candidate, this is an opportunity to work directly with the founders in a DevOps style team delivering new features and generally taking the App forward as we incorporate feedback from the active userbase.

The level of delegation and responsibility depend on the experience and skillset of the candidate.

Key Requirements:

• At least 3 years of front-end development experience. Proficient in React.js, Node.js and related technologies such as Redux, Material-UI, Redux-Form and GraphQL.
• Experience with ECMAScript 6, AWS Deployment including serverless technologies such as Lambda, AppSync and Cognito.
• Experience with React Native a plus.
• Optimize components for maximum performance across devices and browsers.
• Data modelling experience in both Relational and NoSQL databases
• An eye for details and understanding of design principles.
• Good Analytical and design skills.
• Ability to clearly communicate ideas.
• Ability to work in teams as a contributor and / or sole owner of a front-end on certain projects and lead a small team. Open to continuous learning and willingness to share.
• Being able to influence and support continued development.

Other characteristics of the job:

• State of the art ‘cloud native’ technology stack without legacy
• Work in a flexible, lean and agile development environment
• Background in Software Engineering and modern Javascript development.
• A proven track record and ability to build mobile applications would be a plus.
• Absolute proficiency in English
• Desirable proficiency in French

Job Overview:

As a Front of House Waiter/Waitress, you will be responsible for providing excellent customer service to guests, ensuring that their dining experience is enjoyable, seamless, and memorable. You will play a key role in creating a positive atmosphere, maintaining high standards of cleanliness, and supporting the overall operations of the restaurant.

Key Responsibilities:

1. Customer Service Excellence:Greet guests warmly as they enter the restaurant, ensuring they feel welcome and comfortable.
   Present menus, answer questions about the menu, and provide recommendations based on guests' preferences.
   Take customer orders accurately and relay them to the kitchen in a timely manner.
   Ensure food and drinks are served in a timely, professional manner.
   Check in with guests during their meal to ensure satisfaction and address any concerns.
   Clear dishes and refill drinks as needed.
   Handle guest complaints or concerns with professionalism and escalate to management if necessary.
   
2. Order Management:Take accurate orders and input them into the POS (Point of Sale) system.
   Ensure that orders are processed and delivered correctly, with attention to special requests or dietary requirements.
   Coordinate with kitchen staff to ensure timely preparation of meals and beverages.
   
3. Maintaining Cleanliness & Organization:Maintain cleanliness and tidiness of the dining area, including tables, chairs, and floors.
   Set and reset tables between seatings, ensuring all tableware, glassware, and utensils are clean and polished.
   Clean and sanitize service areas, including counters, trays, and condiment stations.
   Ensure restrooms are maintained to high standards of cleanliness.
   
4. Cash Handling & Billing:Present bills to customers, process payments (cash, credit/debit card), and provide change as necessary.
   Ensure the accuracy of bills and handle any discrepancies with customers or management.
   Ensure cash register and POS systems are accurately maintained.
   
5. Team Collaboration:Work closely with kitchen staff, baristas, bartenders, and other front-of-house team members to ensure smooth operations.
   Communicate effectively with team members to ensure efficient service and guest satisfaction.
   Assist colleagues when needed, whether helping with cleaning, serving, or other tasks.
   
6. Upselling & Promotions:Actively promote specials, new menu items, or promotions to guests.
   Upsell additional menu items, such as appetizers, desserts, or beverages, when appropriate.
   
7. Adherence to Health & Safety Standards:Follow all food safety and hygiene regulations.
   Ensure that all health and safety protocols are adhered to, both in front-of-house operations and personal conduct.
   

Skills and Qualifications:

• Previous experience as a waiter/waitress or in a customer service role (preferred but not required).
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to work in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• A friendly, approachable, and professional demeanor.
• Basic math skills and ability to handle cash and process payments accurately.
• Ability to work well in a team-oriented environment.
• Knowledge of food and beverage, or the willingness to learn.
• Ability to stand for long periods and carry trays of food or drinks.
• Knowledge of health and safety standards (food handling and sanitation).
• A positive attitude and a passion for delivering outstanding service.

Working Conditions:

• Flexible hours, including evenings, weekends, and holidays.
• The position may require long shifts, with a mix of standing, walking, and lifting.
• Fast-paced environment with a focus on customer satisfaction.
• Uniforms may be provided.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Generate Accurate Invoices: Prepare and issue invoices to customers, ensuring that the charges are correct and reflect the agreed-upon terms and services.
• Monitor Payments: Keep track of payments received and monitor accounts for any overdue payments. Follow up with customers as needed to ensure timely payment.
• Resolve Billing Issues: Address any discrepancies or queries related to billing, working closely with customers and internal teams to resolve them promptly.
• Stakeholder Communication: Communicate effectively with stakeholders across the organization to gather requirements, provide updates, and align system capabilities with business needs.
• Maintain Records: Keep detailed records of all customer master files and billing activities, including invoices issued, payments received, and any adjustments made
• Customer service: Handle customer inquiries and disputes related to billing, providing customer support and resolving issues promptly.
• Reporting: Support month-end and year-end close processes, ensuring all billing-related entries are accurate and complete, with compliance to revenue policies and regulations.
• Collaborate with Other Departments: Work closely with other departments to deliver timely billings and receipting and streamline the billing and collection process.
• System Implementation and Upgrades: Participate in the planning and execution of billing and collection system implementations and upgrades, ensuring minimal disruption to daily operations.
• Process Optimization: Analyze current billing processes to identify areas for improvement and work with IT to develop solutions that enhance efficiency and accuracy.
• User Acceptance Testing (UAT): Coordinate and conduct UAT for new systems or features, ensuring they meet business requirements and function correctly before full deployment.

• Diploma/Degree in Accountancy, Business, or a related discipline, or individuals currently pursuing CA qualifications with ISCA.
• Recent graduate with relevant competencies may be considered.
• Experience with system changes implementations and UAT.
• Proficient in MS Office, particularly Excel, and experience with financial software and databases.
• Knowledge and hands-on experience in any of the major accounting software (SAP, Oracle etc.).
• Excellent communication, problem-solving, and analytical skills.
• Strong interest in data management, RPA and data analytics.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau, RPA) has an added advantage.
• Ability to prioritize and manage multiple responsibilities.
• Detail-oriented with a focus on accuracy and quality.
• Interesting personality with can-do spirit.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Our Healthcare Client is seeking highly motivated individual to join them as Clinic Assistant / Patient Service Associate. Successful candidate will play a crucial role in providing exceptional frontline services, ensuring smooth clinic operations, and fostering positive patient interactions.