Job Ad: General Manager

Position: General Manager (Secretarial firm and accounting related)

About the Role:

We are seeking a highly motivated individual with strong leadership, communication, and interpersonal skills to effectively manage a team, build client relationships, oversee financial reporting, and drive business development.

1. Focus on Leadership & Management:

· Oversee all aspects of accounting and secretarial operations. This includes managing a team, delegating tasks, and ensuring the smooth and efficient running of the department.

· Develop and implement accounting policies and procedures.

· Ensure compliance with all relevant accounting standards, tax regulations, and corporate governance requirements.

· Supervise the preparation of financial statements, including profit and loss statements, balance sheets, and cash flow statements.

· Manage client relationships, build strong client relationships, and provide high-quality service.

· Lead business development efforts, identify new business opportunities, and expand the client base.

· Oversee the recruitment, training, and development of accounting and secretarial staff.

· Manage budgets, control costs, and ensure the profitability of the firm.

2. Accounting & Finance Responsibilities:

· Oversee all accounting functions, including accounts receivable, accounts payable, payroll, and tax compliance.

· Prepare and review financial reports for clients.

· Provide financial and tax advice to clients.

· Assist clients with company incorporation, statutory filings, and other corporate secretarial matters.

3. Business Development & Client Relations:

· Build and maintain strong relationships with clients.

· Provide excellent client service and ensure client satisfaction.

· Network with industry professionals and potential clients.

· Identify and pursue new business opportunities.

4. Team Management:

· Lead, motivate, and mentor the accounting and secretarial team.

· Delegate tasks effectively and ensure team members are meeting deadlines.

· Conduct performance reviews and provide feedback to team members.

· Foster a positive and productive work environment.

5. Other Responsibilities:

· Stay updated on relevant accounting standards, tax laws, and industry best practices.

· Implement and maintain internal controls to ensure the accuracy and integrity of financial records.

· Ensure compliance with all relevant regulations and legislation.

Required Skills & Experience:

• Strong understanding of Singaporean tax laws and regulations.
• Experience in accounting and tax compliance.
• Familiar in ACRA related registration of businesses in Singapore, including companies, partnerships, and other business entities.
• Proficiency in accounting software (Million) and CRM Zoho.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Bachelor’s degree in accounting, Finance, ACCA or a related field.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

Core Competencies:

• Active listening
• Organizing
• Writing communication
• Learning on the fly

Job Description:
As the General Manager, you will:

• Lead daily operations of the restaurant, ensuring the highest standards of food quality and customer service.
• Develop and implement operational strategies to enhance productivity and profitability.
• Manage restaurant staff, including recruitment, training, and performance evaluation.
• Maintain strict compliance with food safety regulations and industry standards.
• Oversee inventory management, cost control, and supply chain coordination.
• Collaborate with the marketing team to drive promotions and customer engagement.
• Monitor market trends and customer preferences to introduce innovative solutions.
• Report performance metrics and insights to stakeholders and the management team.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• At least five years of managerial experience in the F&B or hospitality industry.
• Strong leadership and problem-solving skills with a customer-centric approach.
• Excellent organizational skills and the ability to handle fast-paced environments.
• Proficiency in budget planning, cost control, and P&L management.
• Fluent in English; proficiency in Mandarin is a plus for liaising with stakeholders.
• Passion for the F&B industry and an innovative mindset.

Benefits:

• Competitive salary package with performance bonuses.
• Opportunities to work with a renowned international brand.
• Comprehensive training and career development programs.
• Supportive and dynamic team environment.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Candidate should be able to perform the following tasks: -

Cleaning and washing of the toilets on all floors of the building complex regularly.

Vacuuming of carpets laid out in the prayer areas of the of the mosque

Clearing of rubbish after every congregation and always keep the Mosque prayer areas clean and tidy.

washing of dishes whenever required

working hours 3pm to 11pm

able to work odd hours whenever required

Raffles Medical Group (RMG) is a fully integrated healthcare organisation in Singapore.

We are looking for doctors who are interested to work in Singapore. Depending on your primary qualifications, you may join as a fully registered doctor, conditionally registered doctor or temporary registered doctor.

We offer improved market competitive packages with AWS, bonuses/share options, incentives, structured learning programmes and career progression opportunities.

Full Registration

Those with post graduate qualifications in Family Medicine, Occupational Medicine, Mental Health Geriatrics or Palliative Medicine are preferred.

Conditional Registration (C-reg)

Doctors with basic or post-graduate qualifications registrable with Singapore Medical Council (SMC) are eligible to apply for c-reg.

As a learning institution approved by SMC, Raffles is recognised to employ and supervise foreign trained doctors under c-reg until they attain full registration status.

Join us as General Manager!

Job Duties:

1. Oversee the day to day running of the Restaurant.

2. Oversee the service of the Restaurant.

3. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

4. Manage all marketing and advertising activities and/or opportunities for the Restaurant.

5. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.

6. In charge of cost control ensuring that the monthly cost of sales and operational expenses of the Restaurant, is capped at an acceptable range.

7. Conduct and participate in monthly physical stock take of the Restaurant as well as other location where physical stocks are kept, including but not limited to glassware, plateware and crockery.

8. Ensure orderliness in the Restaurant.1. Ensure team briefings are carried out before each service period.

9. Ensure that no standing bills stays on the system, and account for all voided bills.

10. Take immediate action to deal with all guests’ complaints.

11. Handle emergency and difficult situations.

12. Participate in monthly physical stock take of the Restaurant, including but not limited to plates and utensils.

13. Attend all team briefs as required.

14. Perform miscellaneous job-related duties as assigned.

Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Back up transaction files and transmit to payroll system according to company procedures. Process and/or issue employee paychecks and statements of earnings and deductions. Compute employee wages and deductions (e.g., union dues, insurance, parking, 401k) and enter wages and deductions into payroll system. Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions. Complete batch adjustments to payroll. Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.

Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.

But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

oles & Responsibilities

• Ensuring employees are trained to satisfy the cleanliness standards established by clients;
• Ensuring periodic work are complete within work schedule;ndards established by clients;
• Ensuring periodic work are complete within work schedule;
• Perform sites inspection and joint inspection with clients;
• Perform sites inspection and joint inspection with clients;
• Mitigates problems, complaints and issues on the groun in a timely manner;
• Maintain schedules and reports; and
• Reports to management on major issues affecting clients, contract schedules, employees and image of company.

Requirements:

• At least 2 years of working experience in the Cleaning Industry
• Able to communicate well to both clients and staff
• Able to plan work schedule for new jobsites

Able to handle conflicts & work stress

Your main duties are as follows:

• Arrange floor mat and mopping of restaurant area
• Cleaning of kitchen equipment
• Dispose all garbage bags in the kitchen
• Maintain cooking area by sweeping and mopping and cold room in the kitchen
• Cleaning of door edge frame
• Ensure toilet are clean for guest to use
• Replenishment of soap, toilet paper and paper towel
• Cleaning of guest vomit immediately, if any
• Other adhoc duties as assigned
• Adhere to hygiene and safety standards
• Adhere to company’s standard operating procedures

Working Hours: 6 days work week, including weekend & PH.

Are you a meticulous accounting professional with a passion for driving improvement and innovation? Bring your collaborative spirit to a dynamic workplace that cultivates empowerment and growth!

With your technical expertise, provide comprehensive support to the business by ensuring accurate reporting and adherence to local statutory compliance requirements.

Core Responsibilities:

1) Financial Accounting and Reporting

• Approve and review journal entries, including Blackline journal reconciliations, to ensure consistency and completeness of all postings with accurate coding, classification and aligned with local accounting standards
• Review the trial balance and general ledger entries for 2 to 3 APAC entities, ensuring alignment with accounting standards (local accounting standards, IFRS) and tax laws.
• Review monthly balance sheet reconciliations including supporting explanations and ensure follow up on outstanding balances and taking corrective actions where needed
• Performs variance analyses for movements on all accounts to keep financials free from probable errors and misstatements
• Be responsible for financial reporting processes, including preparation and review of annual financial statements

2) Audit and Compliance

• Maintains adherence to local statutory reporting rules, tax requirements for entities in region and lead communication with external and internal auditors, including planning, coordinating with auditors, and addressing queries
• Responsibility for the completion and review of internal and external statutory reporting and audit requirements and ensure compliance with local accounting standards, global processes, and company policies
• Collaborate with legal and tax teams to provide data and ensure compliance with laws and regulations
• Work closely with tax, transfer pricing, legal, AP, and treasury teams on various processes, including GST filings, transfer pricing adjustments, and legal compliance
• Prepares, review and submit government reports, and ad-hoc financial information requests

3) Operational Oversight

• Collaborate with the treasury team for activities such as capital injections, foreign payments, and cash flow management
• Provide support for ad-hoc requests, including certificates and documentation for tax and legal teams

4) Process Improvement and Problem Solving

• Identify and implement solutions and processes to address outstanding local requirements while aligning with global and regional processes
• Proactively address ad-hoc requests and design solutions for issues related to accounting, tax, and regulatory compliance

Play your part in our team succeeding!

You will be a part of Business Service Operations (BSO), which is a shared service center that delivers Employee and Finance services to The LEGO Group from 5 locations – Monterrey, Prague, Singapore, China and Vietnam. The purpose of the BSO is to build an effective and efficient platform to support the growth strategy of The LEGO Group and our ambitions to reach twice as many children over the next 5-7 years. Joining this team will put you in a professional environment with a culture that is passionate about quality, learning and collaboration.

Within BSO, the GL team is responsible for the maintenance of the general ledger, preparation of the consolidation reports and meeting the global tax and statutory compliance requirements. The department balances a mix of internal resources and third parties to efficiently meet global compliance requirements. There is a strong focus on transparent and accurate status reporting, maintaining a strong internal control framework, using technology and standard processes to meet our operational targets.

The role requires a great teammate who is independent and has a self-starter mentality, one who can deliver operational objectives through strong collaboration and with a service approach towards key collaborators.

Do you have what it takes:

• BA degree or equivalent experience in Accounting, Finance or related
• More than 4 years of audit and/or financial controlling experience with consistent track record and solid experience in accounting regulations, preferably in a global MNC environment
• Proactive and self-motivated with a strong ability to work independently
• Solid understanding of accounting standards like IFRS, with detailed understanding of theoretical and practical aspects of accounting and compliance
• Proficiency in financial systems, including SAP and Excel
• Exceptional attention to detail with the ability to manage tight deadlines
• Excellent communication and collaboration skills with proven track record to collaborate across cross-functional teams and geographies, including APAC and global collaborators
• Fluency in Mandarin, in addition to English, is required to effectively support the Taiwan entity and liaise with Mandarin-speaking collaborators
• Strong problem-solving skills to address local-specific complexities and align them with global processes

No relocation assistance is offered for this position.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal today at: https://www.lego.com/en-sg/careers/job/specialist-general-ledger-69a721a46c711001a0018ff60ebe0000

The Restaurant General Manager of Butcher’s Block is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant General Manager, you will act the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Able to create ‘Colleague Welcome Kit’ in coordination with Talent & Culture.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Restaurant Chef In-charge.
• Develops pre-opening training schedule in coordination with Restaurant Chef In-charge.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Creates restaurant Standard Operating Procedures.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Coaches and trains team members to prepare them to move to the next level within 14 – 24 months.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistenly develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Candidate's Profile

Knowledge and Experience

• Bachelor Degree in Food and Beverage/Hospitality Management or extensive hands-on experience in similar restaurant concept.
• Minimum of 5 years of experience in the hotel or free-standing restaurant and bar environment, minimum 2 years in similar position.
• Prior work experience in Asia, Singapore or Southeast Asia preferred.
• Accustomed to and comfortable with media exposure.
• Strong working knowledge of Microsoft Office.
• Oral and written fluency in English and an additional language.
• Involvement in reservations and understanding of Revenue Management processes.
• Thrives in large scale operation and high volume operation.
• Detailed knowledge of culinary trends.
• Strong understanding of sustainability.
• Familiar with LQA and Forbes standards.

Competencies

• Extrovert, sociable, and avid representing the outlet and the Raffles brand.
• Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders.
• Service oriented with an eye for details, passion and innovative for Food & Beverage.
• Ability to work effectively and contribute in a team across divisional borders.
• Good presentation and influencing skills.
• Able to work and thrive within a culturally diverse environment.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative in dynamic environment.
• Self-motivated and energetic.
• Flexible and adaptable to different working locations.
• Inspiring and people person.
• Commitment to professional and brand values.
• Visionary - able to lead the team to continuous improvement.
• Innovates and sets trends.
• Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride.
• Builds strong rapport and coordinates actions together with Restaurant Chef In-Charge.
• Sense of urgency and able to priorities.
• Good business acumen.

Restaurant Profile

Butcher’s Block is an avant-garde wood-fire dining experience, expressing the elemental affinity and finesse of cooking with wood-fire. Helmed by new Chef de Cuisine Jordan Keao, who was born and raised in Hawaii where cooking, fishing, hunting and farming are a part of everyday life, it exhibits the highest quality of produce, meats and seafood sourced from around the world translated through fire. Feast your eyes on premium meats hanging in the Meat Vault and over 200 exciting wine labels, including a good selection of natural wines, in the Wine Library.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

• Exhibit strong interpersonal and communication skills.
• Supervise core construction team to comply with Site Superintendent and Construction Manager directives.
• Make schedules for workers.
• Monitor progress on the project.
• Ensure project stays within budget.
• Resolving conflicts or miscommunications quickly and amicably.

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Job Description:

• Legal Documentation & Records: Maintain accurate and up-to-date legal documentation, records, and databases to support the company's global operations.
• Compliance Monitoring: Monitor changes in laws, regulations, and industry standards to identify potential legal risks and ensure ongoing compliance with applicable requirements.
• Contract Management: Draft, review, and negotiate a wide range of contracts, including non-disclosure agreements (NDAs), supplier agreements, and service contracts, ensuring they align with the company’s interests and legal standards.
• Document Preparation: Assist in creating, formatting, and proofreading documents, including letters, reports, memos, and presentations, to ensure accuracy and professionalism in all written materials.
• Regulatory Guidance: Provide guidance on regulatory compliance and legal risks associated with the company’s global operations.
• External Coordination: Coordinate with external legal advisors and service providers as necessary to support legal operations and obtain expert advice.

Requirement:

• Bachelor's degree in Law or related field required;
• Proven experience in handling legal matters related to commercial contracts, intellectual property, employment law, data privacy, and regulatory compliance.
• Strong analytical skills and the ability to manage multiple legal matters simultaneously.
• Excellent communication skills, both written and verbal,

Stage managers are famous for their drive, dedication, and multitasking ability. They are people who relish putting in long hours organizing large projects, taking notes, and scheduling groups of people. As the link between the various technical departments, the actors, and the director, written and verbal communication skills are essential. The best stage managers are capable of remaining cool and collected and solving problems under immense pressure when live performances go awry—which they inevitably do.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job descriptions

• All activities relating to passengers and cargo of a commercial airline
• Pre-flight checks before check-in of passengers
• Supervision of Ground Handling Agency for smooth flight operation
• Disruption and delay handling
• Passenger re-accommodation
• Complaints Management and Service Recovery
• Training and Development
• Supervision of Civil Aviation Security Requirement to ensure the operation is in Adherence
• Monitoring of the check-in queue management, passenger seating requirements and liaising with ports in India relevant to flight operation requirements
• Meet and assist functions, monitoring passenger baggage receipt and delivery functions
• Monitoring boarding processes, flight dispatch processes
• Post flight activities of informing destination stations of the flight requirements on arrival
• Other back-office functions like submission of slot approval applications to CAAS, submission of aircraft approval as per CAAS regulations, Cargo arrival and departure monitoring and other related functions.

Job Requirements

• Incumbent must be fully conversant to liaise with Indian ports for better coordination.
• Should be fully conversant to apply for approvals to CAAS and Changi Airport Group for aircraft and slot approvals.
• Must be fully conversant to handle cargo related services
• In addition to passenger related services
• Should be proficient to handle and liaise counterparts in Indian ports to ensure passenger convenience.
• Min 10 years relevant working experience

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

Summary

As a Manager/Senior Manager in the Partners team, you play an important role in engaging business leaders with the aim to raise awareness and drive adoption of design, to empower innovation-led growth in businesses. To communicate the value of design to businesses, you will work closely with best-in-class design consultancies and industry thought leaders and advocates and you will also develop and curate programmes to help Singapore enterprises understand and make steps towards using design for strategy and organisational transformation.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Partners Unit

The Partners Unit works with both Singapore companies and MNCs to raise the awareness of, and facilitate the implementation of design for business strategy and organisation transformation, through establishing partnerships and connections.

Responsibilities

This role reports to the Assistant Director of the Partners Unit and your responsibilities include but are not limited to:

• Engaging business leaders in industry sectors and companies at all stages of growth to understand their business challenges, as well as identifying and facilitating the required connections, tools and support for them to drive business impact through design;
• Meeting leading local and global designers and design consultancies to learn about their capabilities and best practices, keeping your finger on the pulse of the industry, and learning how they can be best placed to bring value to Singapore.
• Working with partner organisations to conceptualise and organise outreach activities (eg. learning journeys, industry roundtables, networking sessions) targeted at business leaders and design/innovation leads in different industry sectors and across all stages of design awareness;
• Working with design consultancies and thought leaders to curate content that will help amplify the value of design among business communities;
• Structuring and implementing programmes and initiatives to support organisations to use design to grow their internal innovation capabilities.
• Regular reviewing of strategies, programmes and projects to identify areas for improvement and/or developing new initiatives to support existing or new business sectors adopt design.
• Developing annual workplan and budget requirements, and monitoring overall progress and achievements.
• Undertaking Dsg special projects, where relevant.

Requirements

To meet the challenges of this role, you must be/have:

• At least 3-8 years of experience in a business development, industry development or design management role; candidates with more experience will be considered for the senior role
• Have a background or degree preferably specialising in Business Management, Marketing or Design
• Client-management experience in a strategic design or creative agency and/or public sector experience in industry engagement programmes and strategies
• Experience in events and project management
• Familiarity with design innovation principles and process a bonus
• Strong written and verbal communication skills.
• Proficient in MS Word, Excel, PowerPoint and basic event planning tools/platforms.

In addition, we are looking for:

• A Business Development extraordinaire who is always looking for new ways to use design to transform businesses and organisations. You are someone who really enjoys helping organisations understand how design can be used to innovate and create great experiences. You love being creative and finding new companies from different industries that are on their innovation journey and working with them to make their ideas a reality.
• A people person who loves to connect with others and build strong relationships with colleagues, stakeholders, and clients. You're always looking for ways to spread the message of design and build partnerships both locally and internationally through exciting platforms like leadership roundtables and learning journeys.
• A curious and versatile person who loves learning and keeping up with diverse business trends and needs. You're great at analysing complex information and finding creative solutions to roadblocks in project implementation. You're a proactive and motivated individual who loves discovering new opportunities and bringing together different resources to make things happen.

Job Scope

· Proven networking abilities both among PECC’s members as well as external stakeholders

· Coordinating international projects between economies primarily focused on APEC and other regional cooperation processes

· Act as the head of the Secretariat, taking responsibility for its day-to-day management

· Contribute to the development of the research agenda for PECC

· Ability to initiate research projects to be undertaken by experts from PECC and work with an international committee to conduct annual survey and draft report on the State of the Region

· Communicate the results of the research to the international community

· Write short briefs on the work of PECC delivered to various high-level audiences

· Fundraising

Qualifications

Applicants should fulfil the following criteria:

· A Masters’ degree in international relations or related topics or 5 years or more work experience in a related field

· Have the capability to ably represent PECC before various events organized by member committees, regional and international bodies and forums on the substance of PECC’s policy recommendations

· Possess the ability to identify critical policy issues or challenges to be met by the Asia-Pacific community and initiate appropriate studies or research projects addressing those issues together with Task Force coordinators

· Fundraising ability in cooperation with PECC members

· Possess demonstrated administrative skills, networking, and leadership capabilities for the effective management of the routine operations of the PECC International Secretariat

Given the initial short-term duration of the role and the absence of funding to cover material moving expenses, candidates from Singapore or nearby are preferred.