DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

. Famaliar to China F & B Markets for purchases of COGS.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Job Description

We are seeking a professional General Manager to oversee the restaurant operations. The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement. Responsible for developing annual and medium term strategies and plans to achieve profitability.

To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

Requirements :

• You should possess a Bachelor’s degree in hospitality, business administration or a relevant field
• Have at least 10 years of relevant experience in the General Management of an established group chain
• Team-oriented approach with a mindset of open communications
• Outstanding interpersonal and leadership abilities
• Translation of documents from English to Japanese or vice visa.
• Liaise with Japanese speaking stakeholders in Japan and Director.

Interested applicants are invited to email your resume and expected salary via this platform.

We regret that only shortlisted candidates will be notified.

Job Description:

• Planning, coordinating and managing staff and services to ensure efficient and effective F&B operations.
• Customer service standards are maintained at all times.
• Formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.
• Work with team members in service and food preparation to minimize wastage and increase productivity and efficiency.
• Review operating results with the team and identify opportunities to improve performance.
• Ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor and minimize wastage of consumables and maintain labor productivity ratios.
• Anticipate heavy business times and organize procedures to handle extended waiting lines.
• Monitor guest reactions and confer frequently with service staff or captains to ensure guest satisfaction.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Job Requirements:

• Possess a comprehensive set of F&B service and operations skills.
• Capable of building and managing relationships with multiple departments as well as key customers.
• Administration knowledge of F&B operations and Quality management.

We are seeking a dynamic and results-oriented leader to take on the role of General Manager & Sales Director for our Maritime client in Singapore. This pivotal position combines strategic leadership of Maritime’s regional operations with hands-on responsibility for driving lifecycle sales and delivering exceptional customer service across Singapore and Southeast Asia.

Responsibilities:

• Oversee Maritime’s operations in Singapore and Southeast Asia, ensuring alignment with global objectives while driving financial performance, operational excellence, and regional business growth.
• Develop and implement tailored lifecycle sales strategies to address market needs, focusing on new installations, aftermarket growth, and long-term service agreements to support sustainable success.
• Build and maintain strong, long-lasting relationships with customers, partners, and key stakeholders across the region, ensuring satisfaction and loyalty throughout the lifecycle of Maritime’s products.
• Lead and mentor the regional sales and service teams, fostering a collaborative, high-performance culture that delivers ambitious sales targets, exceptional service delivery, and operational efficiency.
• Monitor market trends, customer dynamics, and competitor activities to identify opportunities for growth
• Represent as a trusted ambassador in Singapore and the broader Southeast Asia region, reinforcing the company’s reputation for quality, reliability, and service excellence.
• Ensure compliance with contracting standards, financial controls, and Anti-Bribery and Corruption (ABC) regulations, upholding ethical business practices and supporting sustainable growth.

Requirements:

• An accomplished leader with a proven track record in both sales and operational management, must be within the maritime or manufacturing sectors.
• Experience in lifecycle sales and aftermarket services
• A strong understanding of the Singaporean and Southeast Asia markets, you bring strategic insight, business acumen, and the ability to navigate complex market dynamics to drive sustainable growth.
• Strong understanding of the maritime supply chain, vessel management, port operations, and shipping regulations.

ROLE & RESPONSIBILITIES

NX Global Engineering PTE. LTD. provides our customers with a full scale of construction, maintenance, and transportation services worldwide. We specialize in project management, quality control, and, most importantly, safety management.

We are seeking a highly skilled Deputy General Manager with expertise in the heavy haulage, construction, and maintenance sectors. The ideal candidate will manage company operations and general affairs, and collaborate closely with the Managing Director to drive the company’s strategic direction from our Japan headquarters. This role requires engineering expertise and a commitment to delivering safer, high-quality services.

Key Responsibilities:

• Oversee project schedules planning considering priority, importance, deadlines, and required man-hours, and execute multiple projects simultaneously with colleagues from the Nippon Express group.
• Supervise daily operations to ensure efficiency and effectiveness across all business activities.
• Oversee administrative functions, ensuring adherence to company policies and regulatory compliance.
• Drive the company’s direction from Japan HQ, ensuring alignment with global objectives.
• Manage and maintain relationships with clients, including Japanese clients, ensuring their needs are met with the highest standards.
• Ensure the delivery of high-quality services to customers, with a strong emphasis on safety and reliability.
• Manage project initiatives, including decision-making, quality control, and safety management.
• Promote growth and innovation within the company, fostering a culture of continuous improvement.

MINIMUM REQUIREMENTS

Education

• Bachelor's Degree

Technical Skills and Prior Experience

• At least 15 years of supervisory experience in heavy haulage, construction, and maintenance in process plants.
• Strong knowledge and experience in heavy lifting, transportation, and mechanical work.
• Proficiency in Japanese (JLPT N2 Level) in speaking, listening, and writing is essential, as the role often requires interaction with Japanese counterparts.
• IT proficient and must have strong experience with Microsoft Excel and Word.
• Proficient in project management with relevant experience and skills.
• Able to thrive in a fast-paced setting.

The ideal candidate must:

• Strong verbal and written communication skills.
• Strong interpersonal, supervisory, team player skills required.
• Possess attributes of respectfulness, honesty, integrity and flexibility
• Have the ability to cope with frequent interruptions.
• Ability to multi-task, work under pressure and meet deadlines required.
• Having experience for working in Japanese companies and understand the Japanese company culture and way of business are preferred.

Job Requirement

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

• Exciting leadership opportunity
• Drive sales for multiple stores in Singapore

About Our Client

Our client is a popular and innovative quick-service restaurant (QSR) brand specializing in delivering fresh, high-quality food in a fast and convenient format. Known for their commitment to offering a wide variety of dishes at affordable prices, they focus on providing customers with a fast-casual dining experience without compromising on quality. The brand is customer-centric, constantly striving to enhance its menu offerings, streamline operations, and expand its presence with a focus on efficiency, value, and accessibility.

Our client is seeking an experienced and dynamic General Manager to oversee and manage the operations of our their QSR business in Singapore. The General Manager will be responsible for driving business success across multiple stores, focusing on sales, profit goals, store performance, marketing, and menu design. This is an exciting leadership role with the opportunity to shape the future of a fast-growing brand in Singapore.

Job Description

• Oversee Operations: Manage day-to-day operations of multiple store locations across Singapore to ensure smooth functioning, efficiency, and customer satisfaction.
• Achieve Sales and Profit Targets: Lead the achievement of sales targets, profit goals, and operational KPIs for all stores under your supervision.
• Store Performance Management: Monitor and evaluate the performance of each store, providing guidance and support to managers in driving store success, optimizing team productivity, and maintaining high-quality standards.
• Marketing Strategy: Collaborate with the marketing team to design and implement promotional campaigns, in-store events, and other strategies to increase brand awareness and drive customer traffic.
• Menu Design & Innovation: Work closely with the culinary and product development teams to design new menu items, optimize existing offerings, and align the menu with customer preferences and market trends.
• Staff Leadership & Development: Lead and mentor a team of store managers and staff, ensuring high levels of engagement, performance, and professional growth. Foster a positive and high-performance work culture.
• Financial Management: Control and monitor operational costs, budgets, and financial performance to ensure that profitability targets are met.

The Successful Applicant

• Minimum of 12 years of experience in a senior management role within the QSR, restaurant, or food service industry.
• Proven track record of managing multi-unit operations and achieving sales and profit targets.
• Strong leadership skills with the ability to inspire and manage diverse teams.
• Experience in developing and implementing marketing strategies to drive business growth.
• Knowledge of menu design, product development, and food trends.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong financial acumen and experience managing budgets and cost control.
• Knowledge of Singapore's local market and business environment.

What's on Offer

This role is ideal for someone with a strong background in QSR, managing multiple outlets, a passion for the food industry, and a desire to drive growth and success for the brand in Singapore.

Contact

Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)

Quote job ref

JN-112024-6581959

Phone number

+65 6416 9858

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description:

- Manage day-to-day operations of high-volume business.

- Provide hands-on support to team.

- Accountable for the delivery of product test data to achieve client satisfaction by maintaining production and specified turnaround targets.

- Reports turnaround times in monthly reports, manages to goal of 100% on time delivery.

- Monitors and reports weekly projection status.

- Lead team to a zero recordable and near-miss incident approach.

- Generates revenue by providing assistance to General Manager in managing the reservation system and procedures.

- Assists GM in budget and expense management by utilizing labor scheduling tools to follow demand patterns.

- Assist GM in managing staff by conducting staff meetings.

- Manages facilities by working closely.

Qualification:

- A minimum of 2-3 years prior leadership experience strongly preferred.

- A minimum of 2-4 years of prior experience in engineering, manufacturing industry.

- Minimum of a Bachelor's Degree in business administration or similar.

- Must be able to work OT.

- Good communication skills – Ability to read, analyze, and interpret legal documents (contracts, claims of lien), general business periodicals, professional journals, technical procedures, or government regulations.

- Managing key business operations.

• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

The Project Manager duties would include, but not be limited to:
• Responsible for the preparation and application of the Project Execution Plan.
• Monitor and control the progress and development of all related project deliverables through the various stages of the project in accordance with the policy.
• Lead Project Management teams. Provide expertise, guidance, advice, support and motivate project teams.
• Report to senior management via meetings or by regular written reports the progress of related project matters together with the status of related issues.
• Manages routine client interaction. Sets and manages client expectations.
• Manage and prepare all reporting activities required for the Project Stakeholders.
• Attend meetings as required to ensure the compliance with the overall project standards, procedures and requirements.
• Ensure that projects for which you are responsible are delivered on time, on budget and to the prescribed standards.
• Ensure the prompt delivery of all project deliverables.
• Find resolution to and preempt problems during the various stages of the project.
• Communicates effectively with Operations Teams to identify needs and evaluate alternative Project solutions.
• Assistance in the selection of the Consultants as well as in the negotiation of their terms and conditions of engagement with the Procurement team.
• Assistance with the appointment of Contractors/Subcontractors, including giving advice on the most suitable forms of tender and contract.
• Oversee that the review of all relevant submissions are in line with the project schedule.
• Oversee and ensure that Change Management as it relates to budget, revised design and potential schedule impact is carried out in line with MBS procedures.
• Assist the Design team with design management, design coordination and design delivery to meet the project schedule.

DUTIES AND RESPONSIBILITIES:

· Achievement of budgeted food sales, beverage sales and labour costs.

· Achieve maximum profitability and over-all success by controlling costs and quality of service.

· Participation and input towards F & B Marketing activities.

· Completion of function delivery sheets in an accurate and timely fashion.

· Preparation of forecast and actual budget function sheets.

· Completion of weekly staffing and manpower scheduling.

· Supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

· Maintaining the Bar control policies and completion of necessary forms.

· Follow proper purchasing and requisitioning procedures.

· Maintain records for inventory, labour cost, food cost etc.

· To assist in menu planning and pricing.

· Development and maintenance of all department manual & control procedures.

· Provides labour costing information where necessary.

· Staff training and development.

Job Description

• Work Week: 6 days per week

• Work Hours: 7PM - 3AM (1hour break)

• Locations: Boon Keng / Geylang

• Language: Mandarin

• Relevant Experience : 6-8 years

• Gross Salary Range: $6,000 - $8,000

Job Scope

• Work with chefs for efficient provisioning and purchasing of supplies.

• Estimate food and beverage costs.

• To lead the team on each shift and ensure the company service standards are upheld.

• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.

• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.

• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.

• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.

• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.

• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.

• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.

• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.

• Collaboration: Work with other departments to achieve overall business goals.

• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction to Company Director

Job Description:

• Planning, coordinating and managing staff and services to ensure efficient and effective events/ conferences operations.
• Customer service standards are maintained at all times.
• Formulation and implementation of operating procedures and standards, the management and development of team members, and liaise with executive management to ensure that company’ short and long term goals are met.
• Liaise with internal and external parties on project details, design concepts and requirements for events
• Budget and cost control
• Review operating results with the team and identify opportunities to improve performance.
• Create, develop, conceptualize, deliver event proposals including brainstorming and presentation to clients
• Monitor and maintain labor productivity ratios.
• Anticipate heavy business times and organize procedures to handle extended waiting lines.
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues.
• Manage Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; compliance with company policies and legal requirements.

Job Requirements:

• Possess a comprehensive set of service and operations skills, preferably in Events/Exhibition or related industries
• Capable of building and managing relationships with multiple departments as well as key customers.
• Good team player with strong organizational, communication and interpersonal skill
• Able to work under pressure, independent and to meet tight deadlines
• Excellent communication and presentation skills
• Meticulous, able to multi-task and has a good learning attitude
• Able to take on night work and weekends when required

Position Summary: The Assistant General Manager will work closely with the General Manager to support the Singapore branch's operations and growth objectives. This role requires a highly experienced professional fluent in Mandarin and English, with a proven ability to perform consecutive interpretations between the two languages to ensure smooth business communications. Candidates must possess relevant industry expertise, management experience, and the skills to effectively bridge cultural and language differences in a fast-paced international environment.

Key Responsibilities:

1. Strategic Support and Management: Collaborate with the General Manager in strategic planning and execution to support company growth and promote international awareness of China’s futures market.
   Oversee day-to-day operations, ensure alignment with the company's strategic goals, and maintain high operational standards.
   
2. Bilingual Communication and Interpretation: Facilitate effective communication by performing consecutive interpretation in high-level meetings, presentations, and other business interactions between Mandarin and English.
   Draft, review, and translate key documents and communications to ensure clear and professional language in both English and Mandarin.
   
3. Business Development and Client Relations: Assist in expanding the company’s client network by supporting initiatives that encourage both Chinese and overseas clients to participate in the future market.
   Build and maintain relationships with key stakeholders, including industry counterparts, partners, and clients, to support long-term business development.
   
4. Team Leadership and Cross-functional Coordination: Manage and mentor staff within the Singapore office, fostering a high-performance culture and providing guidance to ensure team goals align with company objectives.
   Collaborate with cross-functional teams, including marketing, compliance, and operations, to ensure smooth workflows and timely project delivery.
   

Qualifications:

• Master’s degree or higher in Finance, Economics, Business, Language, or a related field.
• Minimum of 5 years of relevant experience within the futures, financial services, or related industries, with at least 1 year in a managerial role.
• Proficiency in both Mandarin and English, with strong abilities in consecutive interpretation and business-level written communication.
• Demonstrated knowledge of China’s futures market and its international expansion.
• Excellent interpersonal skills, with a proven ability to build relationships and effectively manage a team.
• Strategic mindset with a hands-on approach and the ability to adapt in a rapidly evolving international environment.

Overview

We are seeking a dynamic and experienced Head of Sales for recruitment service business to join our leadership team and spearhead business growth in the recruitment industry. The ideal candidate will bring exceptional sales skills, strategic insight, and a strong understanding of recruitment market dynamics.

Key Responsibilities

• Develop and implement sales strategies to achieve company objectives and revenue targets.
• Identify and capitalize on new business opportunities while nurturing strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to guide strategic decision-making.
• Collaborate closely with recruitment teams to align on client needs and enhance placement success.
• Monitor financial performance and execute strategies for improvement.
• Take full ownership of the sales process, driving results and ensuring consistent achievement of targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field
• Experience in the recruitment industry, with a focus on Sales or 360 Recruitment Consultant
• Proven track record of developing and executing strategies that drive revenue growth and meet business objectives.
• Excellent sales, analytical, negotiation, communication and interpersonal skills.

As general manager, you will oversee your local office, and be responsible for the overall performance of that team.

You will thus have some involvement in all aspects of the business. You will work with clients; manage your team and address internal issues; liaise with Omnicom stakeholders; and play a role in new business too.

You will line manage the most senior members of the account management team. This means conducting regular appraisals of these individuals, and frequent check ins – both 1-on-1s and group management meetings. You will guide these individuals in the management of more junior members of the account management team. While you will not line manage these people yourself or work as closely with them, you should seek to develop a relationship with everyone in your team, and ensure they are able to approach you where necessary.

You will support your team to address performance matters when they arise, delivering difficult messages in a sensitive but clear way, and liaising with HR when necessary.

Generally you will not line manage people in your office, who sit in other functional teams (eg platforms, talent or new business). Nevertheless, you should have a healthy working relationship with these individuals, and have a clear picture of their work and how they can maximize their impact at the local level.

You will set up account teams for success. Working closely with the senior management team, you will monitor and adjust capacity, workload and distribution.

You will be responsible for hiring and promotion decisions within the account management team and work closely with Mother Tongue’s Head of Training for effective onboarding. You will also identify training requirements across the senior team in general, and address these needs.

You will serve as the figurehead of the agency locally. As such, you should attend industry events and work to improve the profile of the business in your area among both prospective clients and employees. In new business, you will be supported by the business development team who will work to the same aim and have more of a focus on converting opportunities.

With your team, you are responsible for ensuring Mother Tongue’s global culture is adopted and embraced locally – while allowing for some minor differences according to local customs. Likewise, you should ensure that our standard processes and ways of working are followed consistently.

You will coordinate with other Omnicom entities, particularly within the eg+ Group. You should develop relationships with key stakeholders at our sister agencies, and ensure they understand and think positively of Mother Tongue’s offering and ways of working.

You will collaborate with the central management team in London, and act as a bridge between the central group and your local office. This will involve conveying information and implementing decisions taken centrally and communicating the needs and preferences of your office to central management. At the same time, you will share your thoughts and ideas around the global business and consider the broader organization beyond your office. As part of this, you should develop positive relationships with your counterparts in other offices.

You should keep abreast of industry developments and identify both threats to and opportunities for Mother Tongue – whether in your market or internationally. Likewise, you should have an overview of what is happening within your team and the performance of your office, identify trends whether positive or negative, and ways of either amplifying or correcting these.

With regards to clients, you should only be acting as the day-to-day lead on accounts by exception. However, it is important you have a relationship with senior stakeholders on your biggest local relationships, and your highest priority accounts. Your role here is to ensure that our key clients know they are a priority for us, that they have a senior sponsor they can come to in the case of any challenges, and for you to have a clear picture of the relationship – and potential opportunities for growth.

We are seeking an experienced General Manager who will be responsible for overseeing the overall operations of the company and driving business growth to the next level. The ideal candidate should possess the following qualifications and skills:

1. A minimum of 8 years of experience in the Travel and Tourism industry, with a focus on Business Development and Operations.
2. Proven ability to lead and manage both Sales and Operations teams effectively.
3. Experience in setting company and team targets to achieve overall business objectives.
4. Strong background in customer service management.
5. A strong work ethic and the ability to lead by example.
6. A deep understanding of various markets, with the ability to build local sales teams to promote Singapore and regional products.
7. Cross-cultural experience, with the ability to work in diverse environments.
8. Familiarity with various GDS (Global Distribution Systems) and online booking platforms.
9. Experience working overseas is a plus.
10. Preference will be given to candidates with experience in China and proficiency in Mandarin (both spoken and written).
11. Willingness to travel frequently overseas for market development and business expansion.
12. Experience in the IPO process will be considered a significant advantage.
13. Experience in customised Luxury Tourism and high network clients

Roles & Responsibilities：

1. As the general manager of the company, fully responsible for the operation and management of the company, and directly accountable to the board of directors;

2. Responsible for formulating the overall strategic development plan of the company and supervising its implementation, fully achieving the company's development goals;

3. Responsible for the development of the company's business, expanding industries, products, and markets, and increasing market share;

4. Responsible for exploring and planning new business segments, new business models, new development paths, etc., and implementing them in the company to promote the healthy, stable, and sustainable development of the enterprise;

5. Responsible for the comprehensive management of the company's institutional process construction, human resources development, financial and operational control, etc., to enhance the level of enterprise management and ensure safe and orderly operation.

Qualification：

1. Bachelor's degree or above from a well-known university both domestically and internationally;

2. Having more than ten years of work experience and at least five years of management experience as a deputy general manager or above;

3. Having work experience in the edible agricultural products industry such as edible oils and grains, with stable customer resources and upstream and downstream channels;

4. Have professional knowledge and skills related to international trade, and be able to directly apply them to work;

5. Strong achievement motivation and entrepreneurial desire, strong communication and coordination skills, leading the team to develop together;

6. Fluent in Chinese reading and writing.

Job Scope including but not limited to:

Formulate and implement standard operating procedures, manage, train and develop team members, liaise with executive management to ensure that company’ short and long term goals are met

Accountable for planning, coordinating and managing staff and services to ensure efficient and effective F&B operations and that customer service standards are maintained at all times.

Monitor supplies and inventory to make sure they’re used properly and efficiently and that we adhere to the store budget, manage Profit & Loss and forecasting of the business operational costing.

Creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction

Monitor customers reactions and confer frequently with servicing staff or captains to ensure customer satisfaction, respond to comments, requests and complaints in a timely and professional manner, take personal responsibility to resolve issues.

Other adhoc duties as and when necessary

Job Requirement:

At least Diploma/Degree in Management/Food & Beverage Operation or related certifications

Minimum 10 years’ working experience in food and beverage industry, preferably with management experience

Possess a comprehensive set of food & beverage service and operations skills, proven in handling customer satisfaction

Team oriented approach to management with a mindset of open communications, capable of building and managing relationships with stakeholders.

Knowledge of proper food handling procedures and quality management

Prior experience in a F&B environment involving in operations activities is an added advantages

Scope of Work

● Administer day to day operations of China and Singapore marketing, claims and underwriting departments and prepare various marketing strategies for all businesses, such as social media, education, online and offline training.

● Develop and operationalize sustainability reporting (China & Singapore companies), including WeChat OA Broadcasting, New Media Matrix data collection, Live Data Analysis etc.

● Coordinate with Chinese advertising agencies, including, Wechat/Redbook/Facebook etc. And recommend improvements to company profile and develop and maintain relations.

● Manage and track China & Singapore teams corporate sustainability goals and metrics, analyze Wechat/Red book/Facebook’s data and produce regular reports.

● Implement and monitor sustainability initiatives / projects across sites and conduct regular stakeholder engagement meeting to ensure objectives are met.

● Assist to prepare all strategies for China and Singapore education marketing clients and forecast all budget requirements.

Requirements

● At least 5 years of General Management or Marketing or equivalent experience with proven ability in marketing management and strategic business development.

● Master or Bachelor degree in Business Administration or Management Studies.

● Good communication and collaboration skills with a professional and pleasant demeanor

● Ability to communicate, present and influence counterparts of the organization

● Proven ability to successfully manage and strategize for social media & education marketing clients and forecast all budget requirements.

If you are keen to know more about this role, please email Mary at [email protected]. Note that only shortlisted candidates will be notified.

• Lead and Manage Team: Supervise and guide restaurant staff to ensure excellent service and team performance.
• Operational Oversight: Manage daily restaurant operations, including staff performance, guest experience, and service quality.
• Financial Management: Oversee budgeting, cost control, and financial performance to ensure profitability.
• Customer Satisfaction: Ensure guests have an outstanding dining experience; resolve any complaints promptly.
• Staffing & Training: Hire, train, and schedule employees, and provide ongoing development and support.
• Maintain Standards: Ensure the restaurant adheres to quality standards in food, service, cleanliness, and safety.
• Inventory & Supplies: Oversee inventory management and ensure timely ordering of supplies, food, and beverages.
• Marketing & Promotions: Plan and execute marketing activities to increase business and drive customer traffic.
• Health & Safety Compliance: Ensure compliance with local health, safety, and legal regulations, including fire and food safety.
• Collaboration: Work with other departments to achieve overall business goals.
• Reporting: Provide regular reports on restaurant performance, including financials, staffing, and guest satisfaction.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Job Summary

This role will be responsible for overseeing and managing a wide range of operational and administrative functions, including expatriate management, travel management, office operations, and vendor coordination. This role requires strong organizational skills, attention to detail, and the ability to work effectively with stakeholders across all levels. Familiarity with local regulations related to these functions is essential to ensure compliance and smooth operations.

Key Responsibilities:

Expatriate Management

• Liaise with vendors for temporary car rentals and accommodation for expatriates.
• Coordinate with housing agents and car dealers for permanent housing and vehicle purchases upon approval.
• Review tenancy agreements and ensure compliance with local laws and regulations.
• Work with the internal legal department to secure approvals and process necessary costs related to expatriate arrangements.

Travel Management

• Oversee travel arrangements and validate the accuracy of travel management reports.
• Ensure travel processes comply with company policies and relevant local regulations.
• Maintaining company travel policy.

Budget and Invoice Management

• Manage department budgets, ensuring accuracy and alignment with company goals.
• Process invoices and ensure adherence to internal financial processes.
• Tracking office expenditure.

Office Operations

• Supervise daily operations, including office maintenance, reception services, and vendor coordination.
• Oversee servicing and maintenance of office equipment, including security systems.
• Ensure compliance with local safety and building regulations for office operations.
• Ensure office renovation or office relocation are coordinated and approved before actual commencement.

Fixed Assets Management

• Maintain and oversee the tracking and management of fixed assets in compliance with company requirements.

Requirements

• Proven track record of managing multiple projects and operational functions, particularly in expatriate management, travel management, office operations, and vendor relationships. Previous experience in Asian MNC environment is highly desired.
• Strong familiarity with local regulations and compliance requirements related to tenancy, travel, office operations, and asset management.
• Strong organizational and problem-solving skills.
• Result-oriented with a focus on delivering outcomes.
• Excellent interpersonal and communication skills to engage stakeholders at various levels and build rapport.
• Detail-oriented and capable of managing budgets and financial processes effectively.
• A people-oriented mindset to foster collaboration and maintain positive working relationships.
• Ability to handle diverse responsibilities and adapt to dynamic work environments

WHAT WE WILL TRUST YOU WITH

Assist in managing P&L for flash sales initiatives, ensuring profitability and cost effectiveness while driving sales growth

Track KPIs, analyze data, report on the performance of flash sales, generate reports to assess the success of sales events, identifying areas for improvement

Motivate and lead the team to deliver high-level execution for all flash sales events, ensuring consistency in performance

Business Development: Support efforts to build and maintain strong relationships with brand partners, ensuring long-term collaboration and mutual success. Explore opportunities for new brand partnerships to drive business growth.

Operations Omnichannel: Oversee the operations for both online and offline flash sales, including the retail teams, to ensure smooth execution. Ensure all processes are efficient, and operational challenges are addressed in a timely manner. Monitor the performance of online sales and customer service, implementing improvements as needed.

Marketing & CRM: Work closely with the marketing team, including CRM and digital, to strengthen the OnTheList members community and enhance customer engagement. Ensure marketing campaigns are aligned with business goals and contribute to sales growth.

Human Resources: Assist the HR team in staff management, including recruitment, training, performance reviews, and succession planning.

Finance: Collaborate with the finance team to monitor budget performance, assist with profitability analysis, and contribute to forecasting efforts.

IT: Work closely IT team to ensure IT solutions are aligned with operational requirements and support timely execution.

WHAT IT TAKES...

• Bachelor’s degree in Business Administration, Marketing, or a related field; MBA preferred

• Minimum of 7-10 years of experience in commercial roles

• Experience in fashion or luxury retail is a plus

• Proven track record of successfully leading sales operations and achieving significant revenue growth in both online and outlet environments.

• Strong analytical skills with the ability to interpret data and make strategic decisions.

• Exceptional leadership and team management skills

• Excellent communication and interpersonal skills

• Advanced level of Microsoft Excel, Microsoft Office etc