Responsibilities:

• Lead and ensure day-to-day smooth warehouse/ logistics operations.
• Plan and coordinate resources for daily inbound and outbound operations.
• Oversee both warehouse and shipping operations to ensure efficient and timely distribution.
• Maintain high level of customer service standard at all times.
• Ensure safe work environment for all operational staffs.
• Manage inventory and storage efficiencies.
• Promote continuous improvement or process improvement to optimize warehouse processes and operational workflows.
• Control costs, manage budgets, and negotiate vendor rates.
• Monitor and analyze key performance indicators (KPIs), providing daily, weekly, and monthly reports.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Supply Chain Management, Business, Logistics or related field.
• At least 5 - 8 years of experience in logistics and warehouse operations, with strong supervisory experience.
• Prior experience working in a fast paced environment and handling large volume of shipments will be ideal for this position.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is from Luxury Retail industry. They are now recruiting a Marketing Manager (Digital Marketing) to be part of their marketing team to assist their team for the next phase of their business. They are located in the East - easily accessible.

Roles and Responsibilities:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Create engaging content and visuals for social media platforms.
• Plan and execute lead generation campaigns across multiple online channels.
• Analyze market trends and competitor strategies to refine marketing efforts.
• Maintain company websites and manage online inquiries.
• Edit videos and images using tools such as CapCut, Premiere Pro, and Photoshop.
• Monitor social media trends, particularly in the Gold and Jewellery industry, and apply insights to content creation.
• Optimize performance of paid advertising campaigns, including Facebook Ads and A/B testing.

Requirements:

• Min Diploma in Digital Marketing or related field
• Relavant experience
• Well verse with WooCommerce, Shopify, and Adobe Creative Suite is an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Highlights

• Air freight/ Air cargo
• Hunter role
• Flexible working arrangement
• Support local markets

Responsibilities:

• Hunt, win and acquire new business and customers
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes, and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean, and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.
• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives.
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line superiors.

Job Requirements:

• Degree level or equivalent
• Certification in Logistics and/or Supply Chain would be an added advantage
• Min. 5 years in a customer facing role in freight forwarding, shipping line, air cargo, logistics, supply chain or similar industries, in the roles of business development, sales, commercial, operations or customer service.
• Knowledge of customer retention and experience in dealing with customers
• Strong customer focus and service ethics

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

· Develop and implement business strategies tailored to the unique needs of each region, to drive growth and market expansion across Singapore, Malaysia & Indonesia.

· Build strategic partnerships with regional travel suppliers, including airlines, hotels, and local operators.

· Collaborate on AI projects, such as personalized customer experiences, operational automation, and data analytics to optimize bookings, recommendations, and customer interactions.

· Ensuring consistency in service quality and operational efficiency across all regions, adapting strategies to local regulations and customer preferences while allowing for regional customization where necessary.

· Manage budgets and financial performance across regions, ensuring profitability and resource optimization.

· Develop strategies to achieve sales targets and improve operational cost management.

· Lead and inspire teams across multiple regions, fostering a collaborative and innovative culture.

· Work cross-functionally with regional teams, IT, and product development groups to meet business goals.

· Provide training and development opportunities to regional managers and staff.

· Gather regional customer feedback and implement solutions to enhance satisfaction and loyalty.

· Stay informed about regional travel trends, adapting offerings to meet customer expectations.

Job Requirements

· Degree Holder in Business Administration, Tourism Management, or relevant.

· Minimum 7 years of Senior Management roles within the travel industry with regional responsibilities.

· Excellent communication skills with cross-cultural competence.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

Job Description:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Requirements:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

SUMMARY

Reporting to the Managing Director, the Restaurant General Manager is responsible for managing the daily operations of the operating restaurant units assigned. Being the head of a dining establishment/s, you will provide inspiring leadership to a team of employees that can motivate them to work harder and more effectively. The RGM will work with your team to develop strategies that reduce costs and increase sales within the company. The RGM will ensure that customers have a positive experience when dining in the restaurant, and the provision of quality service and food to our customers as directed by Management. Being a people-driven organization, this includes the deployment, development and performance management of employees.

ESSENTIAL FUNCTIONS

Primary responsibilities include:

General

Oversee and manage all areas of the restaurant/ outlet and make final decisions on matters of importance.

Financial

• Adhere to Management directives to achieve sales targets and costs limits, including COGS & all operating expenses. Involves the perpetual monitoring of key financials and revenue figures.
• Analyze the restaurant budget to find and price inventory, reduce expenses, review current pricing and adjust purchasing strategies if needed.
• Control operations by developing effective policies, creating high standards and working to make adjustments when appropriate.
• Responsible for ensuring that all financials/ reports/ invoices/ receipts etc and personnel/ payroll related administrative duties are completed and if required, forwarded to the supporting departments of Accounts/ HR etc accurately, on time and in accordance with company policies and procedures.

On-Premise & Inventory

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen, bar and dining areas. Ensure compliance with operational standards, Management directives, local laws and ordinances.
• Ensure an outstanding dining experience by regulating presentation, taste, service and atmosphere for all guests in accordance with Management directive; develop ways to cultivate a regular customer pool.
• Collaborates with the kitchen/ culinary team to ensure consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate and track COGS, anticipates restaurant stock requirements and ensure optimal stockholding and the unlikely event of stock unavailable.

Guest service

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Manages and ensures reservations and enquiries are promptly responded to, with minimal or no loss of business due to inappropriate, inadequate or late actions from the restaurant.

Operational responsibilities

• Ensure that proper security procedures are in place to protect employees, guests and company assets/ inventory.
• Manage and achieve efficient and effective shifts by personally leading the team during lunch/ dinner operations.
• Manage daily shifts which include: daily decision making, scheduling, deployment, planning while upholding standards & product quality.
• Ensures the facility both front end, backend, stores, offices are kept tidy and neat at all times.
• Investigate and resolve feedback or complaints concerning food quality and service.

Personnel

• Provide direction to employees regarding operational and procedural issues in accordance with Management directive.
• Supervise a team of employees; work to create a cohesive unit of people who effectively communicate; work with HR to create a hiring process for employees that ensures qualified people are selected, trained and retained through top recruiting practices.
• Ensure orientation of new employees, on-going staff appraisals and on-job-training are conducted and managed.
• Ensure punctuality and attendance of all employees in the restaurant, planning for peak periods and lull periods, including recommending periodic closures for rest/ re-organization.
• Develop employees by providing 1 on 1 feedback, establishing performance expectations and by conducting performance reviews, including the recommendation of rewards & increments to Management as and when necessary.
• Maintain & foster a peaceful, harmonious & professional work environment in the restaurant where all staff are respected and treated as professionals. Ensuring that senior employees and ownself set the standards and example for a professional team. To lead by example and to ensure ownself demonstrates the same standards Management expects and directs.

QUALIFICATIONS

• Intermediate to advance knowledge of cuisine, ingredients and preparation techniques.
• Intermediate knowledge of beverages including but not limited to, sake, whisky, wines, cocktails.
• Relevant Diploma or Degree in Business Management/ Hospitality/ Tourism/ Culinary Arts is preferred. A combination of practical experience and education will be considered as an alternative.
• Knowledge of computers (MS Word, Excel).
• Proficient in the full spectrum of restaurant management functions: food planning and preparation, procurement, sanitation, security, accounting policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Able to understand and present basic P&L/ Balance Sheet figures, with basic knowledge of Principles of Accounting.

PERSONAL REQUIREMENTS

• Able and willing to work long hours as and when necessary, and to substantially perform longer work hours than subordinates/ junior staff, on or off-work premises.
• Disciplined, driven, adaptable, pre-emptive, motivated, with key leadership traits.
• Pleasant, polite & respectful with great interpersonal skills.
• Ability to motivate employees to work as a team.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Able to multi-task with high threshold for new tasks and responsibilities.
• Able to meet timelines and datelines.

ACCOUNTABILITIES

• Keeps Managing Director promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
• Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Management directive.
• Performs other duties and responsibilities as required or requested.

SUPERVISION SCOPE

• 12 to 14+ employees per shift

WORKING CONDITIONS

• Hours will closely mirror operational hours and the Restaurant General Manager is expected to lead in person, restaurant shifts whenever possible.
• Ability to perform all functions at the restaurant level.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.

Thank you for your interest in our company, please email your resume to [email protected], and we will reach out to you if your application is found suitable.

Our Client is in the Environmental Industry. Due to their current expansion plan, they are looking for an Assistant General Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Collaborate with management to resolve operational issues efficiently.
• Review and approve company processes and policies to ensure compliance and effectiveness.
• Analyze organizational structure and recommend improvements to the Managing Director to enhance efficiency.
• Lead initiatives for change, innovation, and continuous improvement to support business opportunities.
• Implement and oversee yield management strategies to ensure competitiveness and profitability across all divisions.
• Ensure proposals meet company standards, including accurate costing.
• Manage headcount and budgets to boost productivity and ensure effective succession planning.
• Provide leadership by communicating and reinforcing the company’s strategic goals to stakeholders.
• Conduct quarterly departmental reviews to monitor and achieve targets.
• Work closely with Business Development to develop a strong sales strategy aligned with company objectives.
• Build and maintain relationships with key stakeholders by participating in relevant meetings and events.
• Any ad-hoc duty given

Requirement

• Min Degree in any field
• Min 4 years of experience in Start up environment
• Experience with Decision making and managerial

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Service existing accounts and secure new accounts.
• Ensure prompt collection in AR (Account Receivables).
• Engage in outlet execution, such as merchandising on shelf and freezers
• Sell in new SKUs and put up promotional point-of-sales-materials.
• Provide market intel on competitor activities and pricing.
• Support business operational issues, such as price errors, out-of-stock situations and product exchange.
• Deliver sales targets and prepare sales reports.

General Manager (Family Office)

My client is a well-established family office based in Singapore seeking to hire a General Manager to spearhead the Family Office. This leadership position combines the responsibilities of overseeing public relations (PR) efforts with administrative and operational management within an organization. The role requires balancing strategic communication, efficient administrative operations, effective communication with external and internal stakeholders, and the management of day-to-day administrative functions.

Responsibilities

• Working closely with Chairman and other executives to coordinate and implement business strategies across an organization, in line with a company's business plan and objectives.
• Ability to showcase leadership of cross-functional teams to address key business challenges.
• Manage internal communications to ensure employees are informed and aligned with the company's values, objectives, and any significant company developments.
• Organize internal and external meetings, conferences, and corporate engagements that require administrative and PR coordination.

Administrative Management:

• Oversee the day-to-day administrative operations of the organization, ensuring efficiency and effectiveness in tasks such as office management, resource allocation, and personnel coordination.
• Develop and implement policies and procedures to monitor the efficiency of operational processes and ensure quality control.
• Ability to handle multiple projects and responsibilities, balancing the strategic and operational needs of both PR and administrative functions.
• Ability to manage high-pressure situations and navigate complex issues with professionalism.

Qualifications:

• Bachelor and/or Master Degree in Public relations, Communication, Business Administrativeor related field. CA/CPA or CFA and MBA is a plus.
• At least 10-15 years of relevant experience in public relations or administrative leadership role, with a significant portion of that in a managerial capacity.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
• Positive, open attitude with flexibility to work on different projects under different timelines.
• An energetic, efficient, and resourceful team player and self-starting individual contributor.
• Strong attention to detail and organization skills, coupled with high integrity and proven history to perform high quality work.

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

About ItsRainingRaincoats:

ItsRainingRaincoats is a Singapore charity that aims to build bridges of integration between migrant workers and residents of Singapore. We work to improve their welfare and believe that their seamless integration into our community will benefit not just our migrant workers but Singapore as a whole.

About inspIRRe Store:

inspIRRe is a first of its kind FREE store in Singapore located at 217 Henderson Road. Male migrant workers on Work Permits can pick up essential items such as clothes, toiletries, bags, snacks, and electronics for free!

Role Overview:

As a weekend Store Manager, you will step in as staff to attend to the InspIRRe store over weekends to ensuring smooth operations.

Your responsibilities will include:

• Assisting migrant workers with their bookings and requests
• Assigning and overseeing volunteers' tasks, such as organizing donations, answering worker and donor queries
• Record workers shopping in real time for social media posts
• Processing of distribution of in-kind donations

Commitment:

A 7 hour shift from 10:00 am to 5:00 pm - Saturday and Sunday

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirement

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

About Us

DFI Retail Group (the ‘Group’) is a leading pan-Asian retailer. At 30th June 2024, the Group and its associates and joint ventures operated some 11,000 outlets and employed some 200,000 people. The Group had total annual revenue in 2023 exceeding US$26 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, convenience, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

• Manage the payroll system and performing payroll duties, including identifying, verifying and resolving discrepancies for payroll
• Assist in the preparation and processing of monthly or payroll cycles as per company schedules, including income tax, reimbursements, CPF payments, and tax filings for both local and foreign employees
• Ensure timely submission of monthly CPF payments, tax filing for both local (Form IR8A) and foreign employees (Form IR21)
• Liaising with statutory bodies – IRAS, MOM, CPF, etc.
• Resolve payroll discrepancies and answer employees’ payroll-related inquiries
• Prepare and submit surveys (MOM, CPF, SNEF, IMDA, Department of Statistics Singapore, etc.)
• Handle government claims and grants (e.g. NS/ Maternity/ Paternity/ PSG, etc)
• Assist in the preparation of payroll reports for management and payroll audits.
• Conduct regular review on payroll and HR processes to ensure adherence to compliance standards
• Participating in continuous change management and payroll process streamlining
• Other ad-hoc duties as assigned
• Provide backup support for the Payroll Manager in their absence

About You

• Knowledge in Frontier e-HR System is an added advantage
• Diploma/ Degree in Business/HR or equivalent
• Minimum 5 - 7 years of relevant experience in for a fast-paced environment
• Good working knowledge of the Employment Act, CPF & IRAS statutory requirements
• Proficient in Microsoft Excel (Pivot table/Vlookup)
• Meticulous, organized and a team-player
• Good communication and interpersonal skills

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Background

We are looking to digitalise the various services and business processes of our accounting and corporate services business. Therefore, we desire to leverage and apply the prevailing broad advances in various digital technologies to custom develop and implement targeted solutions (our IP) that enable us to serve our clients more efficiently and competitively. This initiative is also expected to enhance the work-roles of our team members and enable them to elevate their skills, job satisfaction and career sustainability (eg: minimise mundane tasks and transition towards more review-oriented, supervisory and advisory responsibilities)

Role and Responsibilities

You will be required to assist our business leaders to analyse the overall technical requirements of our strategic business initiative and to propose and design the overall system and applications solution that will serve as the backbone of the software platform.

You will be responsible to evaluate various technologies and frameworks, plan out the proof-of-concepts, and establish the MVP exit criteria for the proposed functionalities.

You will be hands-on to design, develop/code, QA and roll-out the proposed applications from POC to MVP to full blown capabilities so as to enable the business to reap its ROI. In this regard, you will be adept in every aspect of coding competencies, including but not limited to frameworks, mobile and web program design and coding (in person), API development, DB and system performance tuning, cloud setup, and the incorporation of ML and AI engines.

Qualifications and Experience

• Graduate in the requisite IT, Technology, Computer Science and/or Engineering disciplines;
• At least 10 years relevant working experience in this field;
• Proven track record in the coding and implemention of projects of this nature and scope;
• Full stack hands-on skills in the latest technical development trends;
• Able to lead by example with personal delivery of output, as well as subsequently to build up and lead a competent team to accomplish phased tasks;

The Operations Manager will oversee and coordinate the day-to-day activities of our Soft Service Team. This role involves planning and scheduling manpower, ensuring excellent service delivery, and managing client relationships.

Key Responsibilities:

Position Summary:

We are seeking an experienced Operations Manager specifically for Environmental Services. This role is crucial in ensuring the efficient daily operations of cleaning services while adhering to contract requirements and maintaining high standards of quality and safety. The Operations Manager will oversee manpower scheduling, staff performance, client relationships, and compliance with regulatory standards.

Key Responsibilities:

· Develop and implement manpower schedules to optimize daily cleaning operations and meet contract specifications and customer expectations.

· Monitor and assess manpower operations, recruit staff as needed, and ensure staff performance aligns with productivity and service quality standards.

· Review and develop manpower strategies to optimize team performance and operational efficiency.

· Manage and review daily staff attendance, performance evaluations, and ensure adherence to quality standards.

· Regularly monitor and control manpower costs to ensure alignment with the budget.

· Build and maintain strong client relationships to address their concerns and understand their cleaning requirements.

· Ensure the Soft Service Team adheres to cleaning schedules, checklists, and quality standards.

· Collaborate with the Soft Service Team and clients to review and improve operational plans.

· Manage inventory levels for cleaning equipment, tools, and supplies, and collaborate with procurement for timely replenishment.

· Develop, implement, and review Standard Operating Procedures (SOPs) to ensure compliance and operational efficiency.

· Ensure compliance with workplace safety, health regulations, and proper use of cleaning chemicals and PPE.

· Assess staff training needs, develop and implement training plans to enhance skills and performance.

· Coordinate with suppliers and vendors to procure cleaning materials and equipment at competitive prices.

· Oversee health and safety compliance for cleaning operations, including staff adherence to safety protocols.

· Act as the primary point of contact for clients, promptly addressing any concerns or special requests.

· Supervise, train, and motivate the cleaning team to ensure high performance and adherence to health and safety standards.

· Conduct performance evaluations, provide feedback, and implement performance improvement programs.

· Prepare and manage the cleaning operations budget, ensuring cost control without compromising service quality.

Qualifications:

• Possess at least a Diploma or Degree in Facilities Management, or a related field.
• At least 3 years of experience in operations management within the environmental services sector and handling multiple job sites.
• Strong organizational and planning skills with the ability to manage multiple tasks and priorities.
• Excellent communication and interpersonal skills to effectively manage client relationships and collaborate with team members.
• Proficiency in handling operational issues and implementing effective solutions.
• Experience in performance management and staff supervision.
• Ability to prepare detailed reports and analyse service performance.