This position has a strong focus on Campus Redevelopment, for which planning has started and the new buildings will be completed in about 6 years’ time. You shall provide support to Office of Campus Planning by working closely with the design team, medical planner and users’ in preparing technical specifications for tender, evaluate tender submissions and providing recommendations based on technical compliance of medical equipment, furniture and fitment for the new Campus.

You may also be required to attach to the Group / Site team to familiar with Group BME policies and procedures through supporting on the daily operations to align with organization and regulatory requirements.

You will be responsible for the following:

• Manage and support planning and procurement of medical, non-medical equipment, and furniture (where required)

• Plan and lead user workgroups by organising regular meeting sessions, setting goals and targets, facilitating useful and productive discussions, guiding user departments, as well as reviewing performance indicators and work plans

• Responsible for budgetary planning and control, ensuring that the development keeps within budget

• Work closely with user department and various stakeholders in the preparation of medical, non-medical equipment and furniture specifications for tenders

• Provide recommendation to users based on technical compliance of medical, non-medical equipment and furniture in tender submissions

• Support tender committees in their evaluation of equipment and services for procurement

• Write papers for approval on relevant subjects when required

• Keep abreast of healthcare planning topics and issues, so as to lead the hospital development in the desired direction

• Support the rest of the campus planning team where required

• Support Group biomedical engineering equipment functions

• Attach to Group / Site team to familiarise with Group BME policies and procedures through supporting the daily operations to align with organisation and regulatory requirements

• Liaise and manage external contractors on service and tender commitment issues

• Provide technical advisory to end users and senior management on medical, non-medical equipment and furniture related issues

• Perform any other duties as assigned

Qualification Required and Area of Discipline

• At least a Degree in Electronics or in relevant Engineering course with at least 3 years of experience in service and maintenance of medical equipment

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Experience working in similar capacity in healthcare institutions
• Good organisational and project management skills
• Strong communication (both written and oral) and presentation skills
• Problem solving, presentation, negotiation and interpersonal skills, and ability to work with various stakeholders
• Team-player, with natural ability to interact with all levels of staff
• Meticulous, organised, logical and analytical, able to fit different pieces of the puzzle together
• Independent worker, with strong initiative for planning and doing, and able to work on several things at once
• Advantageous to have basic understanding in Cybersecurity and IT network knowledge
• Able to work under pressure in a fast-paced environment to meet deadlines
• Adaptable and able to respond to changing and ambiguous situations

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent will play a crucial role in identifying, assessing, and mitigating risks within our healthcare institution. This position is responsible for implementing risk management strategies to ensure patient safety, regulatory compliance, and as well as to promote risk awareness and proactive risk management culture within the hospital.

This unique role combines risk management expertise with a strong focus on environmental sustainability, ensuring that the organization effectively manages sustainability risks while promoting a culture of environmental responsibility and stewardship.

Enterprise RIsk Management

1. Develop good understanding of the institution’s operating functions and process workflows via continuous risk assessments through risk register and KRIs that align with NUHS Group Enterprise Risk Management Framework.
2. Act as the risk advisor to various operating departments and promote risk awareness and accountability amongst management and staff.
3. Work with internal stakeholders to plan and implement Control Self-Assessment (CSA) exercises to assess the effectiveness of risk management and control processes.
4. Oversee non-clinical incident reporting and risk management system to escalate and track incidents, feedback, and near-misses.
5. Provide training and educational programs on risk management practices to promote a culture of safety, quality, and risk awareness among staffs at all levels.
6. Provide secretariat support for Risk Management Committee meetings.
7. Assist in ad-hoc projects, investigations, and administrative duties, where required.

Environmental Sustainability

1. Develop and implement an environmental sustainability strategy aligned with NUHS Net Zero Targets roadmap.
2. Lead the identification and support ground up initiatives including performing feasibility and scalability studies of the initiatives.
3. Identify and assess sustainability risks and opportunities within operating departments as part of enterprise risk management.
4. Promote culture of sustainability through staff engagement program by organising talks, workshops, and awareness events to empower staffs to contribute to sustainability initiatives.
5. Stay current on environmental sustainability best practices/ green technology and monitor progress and report on the outcomes of sustainability initiatives.
6. Provide secretariat support to Go Green Group meetings.

Requirements*

• At least 8 of relevant working experience in risk management, internal control, and compliance preferably in hospital and healthcare industry.
• Prior experience in sustainability, or ESG (Environmental, Social, and Governance) roles will be an advantage.
• Passion for environmental sustainability and a commitment to driving positive change.
• Good project management skill and comfortable working with figures and details.
• Experience in data analytics would be considered favorably.
• Energetic and ability to analyse complex issues for identification of root cause and recommendation of practical remediation measures.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

To perform laboratory procedures and related activities to provide a quality laboratory service to our customers, both internal and external.

Job Responsibilities*

Primary Responsibilities and Duties (80%)

1. Receive laboratory specimens through main Pneumatic Tube delivery system and over the counter and reject those that are unsuitable for analysis.
2. Operate the Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry.
3. Sort and arrange specimens in collection bins for different sections and dispatch samples to the correct benches. Perform simple processing and sorting.
4. Manage specimen movement for inhouse and send out test. To ensure specimens are packed according to test catalogue for send-out test.
5. Receive and response enquiries from customers at reception and escalate to suitable personnel when they are unclear.
6. Perform laboratory test. Perform all procedures in accordance with laboratory protocols.
7. Alert appropriate personnel of critical values.
8. Undertake preventive maintenance on laboratory instrumentation. Notify appropriate laboratory personnel when laboratory instruments malfunction.
9. Notify appropriate laboratory personnel when test kits, reagents or other supplies should be re-ordered.
10. Report any adverse incidents to senior member of staff.
11. Perform shift duties as required.
12. Keep current with new instrumentation, techniques, and procedures by attending/participating in appropriate workshops, seminars, and in-service education classes.
13. Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies.
14. Receive and resolve queries from customers.
15. Promptly carry out instruction(s) of senior staff with regards to work procedures and duties.
16. Comply with all requirements of the Laboratory Safety Manual.
17. Comply to DLM Workplace Etiquette in line with NUHS Core Values
18. Perform and interpret results of QC and take corrective action.
19. Conduct in-service education and continuing education classes.
20. Assist with planning of staff roster as required.
21. Coach trainees and new staff if assigned.

Secondary Duties and Responsibilities (20%)

1. Assist in the evaluation of new laboratory methodologies.
2. Undertake back-up procedures in the event of emergencies such as downtime.
3. Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc.
4. Any other duties as assigned by RO and/or Section Leader.
5. Assist with drafting and updating laboratory protocols when required.
6. Participate and contribute to project teams as required.

Requirements*

BSc or equivalent to Medical Laboratory Science

Required Competencies and Capabilities (Skills, Experiences and Professional Licenses)

• Preferably with 1 to 2 years of relevant clinical laboratory experience.
• Good laboratory skills.
• Good general health and no colour blindness.
• Basic computer literacy in proficiency in laboratory information system.
• Service oriented and customer focused.
• Good team player and interpersonal skills.
• Proactive and good time management.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Resident Physicians and Senior Resident Physicians are experienced doctors with a recognized postgraduate qualification and who have completed the 3-year basic postgraduate specialist training. They are expected to undertake considerable responsibilities in addition to those of Medical and House Officers.

Job Responsibilities

You will be responsible for the following:

• Responsible for the overall supervision and day-to-day running of the wards, including patient care. Shall demonstrate good diagnostic and clinical management acumen.
• Responsible for the supervision and teaching of House Officers, Medical Officers and Trainees.
• See all cold referrals not specially referred to any consultant by name.
• Responsible for seeing urgent referrals while on night duty.
• Inform the Consultant on call of all difficult and complex cases that are admitted into the ward or referred for an opinion.
• Expected to do ward rounds at night and outside of office hours when on call and during admitting nights.
• In emergency situations and outside of office hours, Resident Physicians and Senior Resident Physicians may also oversee the write out and sign all consultation referral letters.
• Responsible for the compilation of Confidential Mortality Reports for submission to the Chairman Medical Board through the Head of Department.
• A Resident Physician or Senior Resident Physician in charge of a ward may also represent the ward or hospital at Coroner’s inquests or medico-legal hearings involving patients in his/her particular ward.
• Expected to attend and participate in all departmental ward rounds including the combined Hospital teaching seminars, clinic-pathological case conference etc.
• In surgical disciplines, Resident Physicians and Senior Resident Physicians have additional duties of carrying out elective and emergency operations to the level of complexity permitted by senior staff of the department.
• Resident Physicians and Senior Resident Physicians of surgical disciplines should teach Medical Officers basic operative procedures and guide them when necessary.
• Resident Physicians and Senior Resident Physicians shall possess specialty knowledge and show enthusiasm in improving knowledge.
• Perform any other duties as directed by Head of Department or the Chairman Medical Board of the hospital.
• May be required to perform the duties of the next lower grade, if necessary.

Requirements

• Education, Training and Experience
• Medical staff who completed basic specialist training and have a recognized postgraduate qualification.
• Professional License
• Must be registered with the Singapore Medical Council, and completed 1 year of housemanship and 3 years medical officer posting.
• *For Hospital Clinician position, one will have to be enrolled in the Hospital Clinical Programme (HCP)