• Assist in designing and implementing research-related tasks such as data collection from various sources.
• Conduct literature reviews and summarize findings.
• Assist in developing research papers, reports, and presentations.
• Maintain accurate and organized records of research data and findings.
• Attend research-related meetings.
• Collaborate with the research team to achieve project goals.
• Assume additional responsibilities as assigned by the reporting officer/HOD.
• Effectively organises meetings.
• Timely replies to ethics board, administration related requests

Qualification Required and Area of Discipline

• Bachelor’s degree in social sciences/humanities, science, business or marketing.
• At least 1-year relevant experience.
• Good verbal and written communication skills
• Good interpersonal skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview
You will be responsible to provide personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities
Primary Responsibilities:
• Assesses patients’ needs on admission and on daily basis throughout their hospital stay
• Plans and implements care according to the assessed needs
• Evaluates and monitors patients’ progress according to planned care
• Documents care given and monitors outcomes on the established charts and forms
• Delivers safe and competent nursing care
• Participates actively in physicians’ rounds
• Carries out treatments and investigations as prescribed by physicians
• Collaborates and co-operates with physicians and other health-care providers in the smooth delivery of patient care and services
• Communicates and discusses patients’ progress and response to treatment with physicians, nursing and allied health colleagues involved in the patient care
• Provides patient/family with information and education on disease prevention, health education and rehabilitation techniques
• Ensures continuity of patient care and treatment plans through follow-ups
• Displays compassion, a positive and caring attitude towards patients
• Adhere to proper use and care of equipment
• Maintains a clean and safe working environment
Secondary Responsibilities:
• Supervises and guides nursing students, new joiners, graduated registered nurses and junior staff in their work
• Participates in clinical and service quality activities
• Keeping abreast with current nursing and health care practices
• Assumes additional responsibilities as assigned by Nursing Management Team

Requirements
• Registered Nurse with the Singapore Nursing Board (SNB)
• At least 2 years working experience in acute setting
• Diploma or Degree in Nursing from recognized training institutions approved by SNB
• Good interpersonal and communication skills
• Compassionate, positive and caring nature
• Possess good clinical skills and knowledge
• Prepared to work on 3 rotating shifts
• Entry level welcomed to apply

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

We seeking a passionate and dedicated Chiropractor who is patient-oriented to join our high-performing and growing clinic.

Having clinical experience and strong manual adjusting skills are an advantage. The ideal candidate should possess a strong client focus, be empathetic, have good communication and interpersonal skills, and have a team player attitude.

Key responsibilities:

- Provide high-quality chiropractic care to patients

- Work collaboratively with other healthcare professionals

- Participate in practice marketing

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

As a Marketing Associate , you will need to :-

• Owns the master product information of all details and specifications; acts as the product go-to person in the organization.
• Devise product marketing plans for how the products will be sold, different sales channels, price point & advertising, in both local & overseas markets.
• End to end project management of new products development cycle from ideation to go-to-market launch.
• Conduct market research, derive data from online tools & social listening, consumer sampling surveys, internal feedbacks, etc.; to understand market trends and consumer likes into snacking and providing recommendations to business teams.
• Work with internal teams such as R&D, Design, Supply Chain and Business teams to project manage and ensure key milestones are met i.e. new products, new pouch sizes, etc.
• Manage & execute Lo Hong Ka and Jynns products' positioning as a consolidated products portfolio for the organization.
• Responsible for product features copywriting, product description, products' ad copy and product design feedback.
• Responsible for products' content, online and offline, to ensure the copies are compelling to audiences.
• Work with Malaysia Marketing Team to improve and on part on all marketing plans
• To act as the communication point for both Malaysia and Singapore Marketing Team
• To support the General Manager to run a smooth operation in Singapore

Requirements:

• Diploma / Degree in Product Marketing, Branding, or related field.
• 2-3 years’ experience in a product marketing and/or product branding position, or in a similar role.
• Familiar with product marketing tactics (e.g. coordinated product launch in more than 1 market).
• Conducted marketing analysis before with qualitative and quantitative data.
• Good understanding of how FMCG products are being sold.
• Creative and keen eye for detail with excellent written and verbal communication skills.

Accounts Clerk is responsible for keeping and interpreting financial records for a wide range of finance-related tasks and recording financial transactions pertaining to a business.Under direction, to perform professional accounting and fiscal work including establishing and maintaining fiscal records and preparing accounting, statistical and narrative reports; and to improve existing accounting processes.

Job Scope

· Handling full set accounts and month end financial reporting

- Ensure timely and accurate month end and year end financial closing processes

· Prepare audi schedules and management reports

· Manage accounts payable and accounts receivable

· Prepare month-end balance sheet reconciliation, bank reconciliation and accounts supporting schedules

- Prepare Commission computation

· Prepare quarterly GST submission and income tax schedule

· Attend to internal and external queries and requests (e.g. tax, internal audit, external audit, etc)

· Other ad-hoc assignments

Job requirement

· Minimum Diploma in Accountancy or its equivalent

· Minimum 3 years of accounting experience in handling full set of accounts independently

· Audit experience is an added advantage

· Excellent knowledge in Excel

· Organized, meticulous, patient, and proactive

Position Overview:

We are seeking a detail-oriented and proactive Admin Assistant (Operations) to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.
   

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.
   

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.
   

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.
   

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.
   

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.
   

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

Join our Medical Informatics Office where you will play a crucial role in the design, implementation, and support of the Next Generation Electronic Medical Records (NGEMR) system. Your responsibilities will include supporting the leads of your assigned workgroups in the following areas:

• Conducting requirements analysis, completing content build, and performing functional testing of the system
• Providing user training and coordinating with appointed IT projects/systems teams to build and implement solutions that meet user requirements for clinical orders, medication administration, and documentation
• Performing secretariat work for your assigned workgroups, including coordinating meetings, preparing materials, and tracking issues and training statuses throughout the project cycle
• Extending on-site user support during implementation and taking on-call responsibilities for system application support at scheduled times to troubleshoot and track issues

Requirements:

• Bachelor’s Degree in any discipline
• Experience in clinical information systems, IT project management and experience in healthcare environment is preferred
• Candidates with 2 or more years of relevant experience may be considered for the Senior Analyst post
• Certification in Epic Electronic Medical Record system application is an advantage
• Self-motivated and able to work independently
• Good stakeholder management skills
• Good interpersonal, verbal and written communication skills

Overview
The job-holder is responsible to provide a safe and clean environment for the surgical patient.

Job Responsibilities
Primary Responsibilities (80%):
• Check the suction and diathermy machines for cleanliness and good working order
• Check operating lights for clarity and good functioning
• Clean, check and prepare operating table and accessories
• Prepare the operating room for each patient scheduled on the operating list
• Assist in the safe transfer of patient from trolley to operating table and vice versa
• Assist in positioning the patient
• Assist surgeon in application of tourniquet
• Adjust and focus the operating lights and assist nurses in patient care
• Perform daily inventory check on positioning aids and accessories
• Perform cleaning of the operating room in between cases within 15mins
• Clear soiled linen and surgical wastes to the disposal room after the next case had started or when necessary time allows
• Ensure that the disposable suction liner is capped tightly before discarding into the biohazard bag
• Maintain proper housekeeping of OT suite which include operating room, prep-room, scrub room, Anaes room and sluice room daily
• Do terminal cleaning at the end of the list or after infected cases as stated in the protocol
• To stay in the operating room to assist the surgical team when needed, eg. Change the suction liner, additional adhoc equipment needed etc
Secondary Responsibilities (20%):
• Maintain proper housekeeping of pantry
• Transport patient from the ward to OT and vice versa
• Perform routine cleaning of OT equipment e.g. tourniquet, light source etc weekly
• Perform any other duties as assigned

Requirements
• WSQ Higher Certificate in Healthcare Support (Operating Theatre Support) or relevant working experience as an Operating Theatre Technician
• Possess initiative and keen to learn
• Possess good interpersonal and communication skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

You will be responsible to assist the nursing team in providing personalized, specialised and cost-effective care to the patients in accordance to established hospital policies and procedures, standards of nursing care and practices.

Job Responsibilities

Primary Responsibilities:

Assist the Registered Nurse (RN) in the following:

· Admission, transfer and discharge of patients

· Patient care activities such as monitoring, documenting and reporting of patients’ conditions and progress; escalating and notifying RN of all unusual observations or happenings

· Preparation of trolleys and equipment for ward-based procedures e.g. blood culture, CVP / PICC, intra-pleural drain, lumbar puncture etc

· Perioperative care e.g. preoperative preparation, sending and receiving patients from operating theatres / endoscopy

· Perform basic cardiac life support

· Attends to patients’ care needs in their activities of living, such as bathing, feeding and toileting, skin care, lifting, mobilising and transportation

· Applies critical thinking skills during problem solving

· Practices safe care within own level of competency

· Displays compassion, a positive and caring attitude towards patients

· Adhere to proper use and care of equipment

· Maintains a clean and safe working environment

Secondary Responsibilities:

·Participates in continuing professional development activities to maintain competency in areas of practice

· Participates in continuous quality improvement activities and research process

· Supervise and guide nursing students, new joiners, graduated enrolled nurses and junior staff in their work

· Performs any other additional duties as assigned by Nurse Management Team

Requirements

· Recognised Enrolled Nurse Certificate or equivalent as approved by the Singapore Nursing Board (SNB)

· At least 2 years working experience in acute setting

· Good interpersonal and communication skills

· Compassionate, positive and caring nature

· Prepared to work on 3 rotating shifts

· Fresh Local ITE graduates welcomed to apply

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

We are seeking an Associate to assist with the daily operations of the retail pharmacy and provide excellent customer service to patients and customers. In this role, you will perform cashiering duties and render administrative support to colleagues. You will be responsible for the replenishment and display of products on the retail shelves and stockholding areas. Additionally, you will be required to perform housekeeping duties and enforce safety and security measures at the retail pharmacy.

This position provides opportunity to build experience in a healthcare retail environment.

Requirements:

· Higher NITEC / NITEC / GCE N/O/A Level with at least 2 years’ working experience, preferably in the healthcare industry

· Basic computing skills

· Proficient with SAP, OAS and Maxcare software

· Excellent interpersonal and communication skills

· Ability to work collaboratively in a fast-paced environment

· Self-motivated with the initiative to complete assigned tasks and projects

· Capable of lifting stocks for display and replenishment on shelves and stockholding areas

Senior Manager, AI in Medicine Institute (AIMI)

The SingHealth Duke-NUS Artificial Intelligence in Medicine Institute (AIMI) is a joint institute between SingHealth and Duke-NUS Medical School. The Institute has 4 key priority areas:

1. To drive the research and development of cutting-edge AI technologies and their application for healthcare for SingHealth Duke-NUS Academic Medical Centre (AMC)
2. To promote the safe and responsible use of AI
3. To support AI and data education
4. To drive commercial partnership, that can encourage translation and commercialisation of developed technologies.

As the Senior Manager, you will be involved in supporting AI strategy, managing appointed faculty, grant management, grant commercialisation, and AI health publicity. Your key responsibilities include:

• Handling administrative processes and documentation to support the faculty.
• Sourcing and identification of suitable AI grant; managing grant calls, budget, resource management and submission of reports to the grant funding agency.
• Liaising with IP office, regulatory department and commercial partners to facilitate collaboration with industry partners, implementation and commercialisation for AI health projects.
• Supporting education initiatives including managing project/event updates on online portals, organising journal clubs and seminars, identifying suitable platforms for the AI team to showcase their projects
• Working closely with the Group Communications team to develop publicity materials for AI projects

Job Requirements

• Bachelor’s degree in either engineering, IT, finance or economics; Master’s or PhD will be advantageous.
• At least 10 years of academia or industry experience in commercial, health, medical or digital (non-medical) technology environment, with at least 4 years of managerial or supervisory experience.
• Understanding and experience in project and budget management in either commercial, banking, technology and healthcare domains
• Prior experience in dealing with industrial partners and collaborators, and in negotiating and completing relevant agreements thereof (research collaboration agreements, licences)
• Ability to work independently as well as contribute proactively as a team player.
• Excellent written and oral communication skills.

Overview*

The candidate will support innovation and technology projects under ARCHIVE and Healthcare Redesign. He/She will be working on projects applying Artificial Intelligence and Machine Learning (AI/ML) to develop advanced tools for speech therapy. This role involves collaboration with a dynamic team of researchers from NUS School of Computing and clinical experts to design, develop, and evaluate AI-driven models and applications aimed at enhancing speech therapy delivery process.

Job Responsibilities*

You will be responsible for the following:

1. Organize existing relevant speech datasets as well as newly collected speech datasets

2. Write python scripts for data loading, training speech recognition models and inference

3. Develop a web interface for real-time access of the trained model

4. Participate in testing and validation of developed technologies in clinical settings to ensure efficacy and safety

5. Contribute to writing scientific papers, report and grant proposals.

6. Support project team in daily administrative tasks and project management and project management activities.

Requirements*

• Bachelor or Master’s degree in Computer Science or related field
• Proficient in neural networks frameworks such as pytorch
• Preferably experienced in automatic speech recognition topics
• Speech or Audio research experience, with publication submissions for relevant conferences such as ICASSP or Interspeech.
• Good verbal and written communication skills
• Ability to work collaboratively in a multidisciplinary team environment
• Prior exposure to or interest in healthcare and clinical applications is highly desirable

SingHealth Experimental Medicine Centre runs several core facilities for translational research in SingHealth. Reporting to the Veterinarian, you will be responsible in supporting the implementation of policies and initiatives for animal husbandry and care.

You will be involved in the maintenance of animal inventory, equipment and facilities to ensure full compliance with the National Advisory Committee for Laboratory Animal Research (NACLAR) guidelines, Animal and Veterinary Service (AVS) requirements and American Association for Accreditation of Laboratory Animal Care (AAALAC) international standards. You are also responsible for ensuring the provision of veterinary husbandry and care to support training and research activities in the centre. You will also be required to interact with researchers to facilitate veterinary operations in the department.

Requirements

• Diploma in Veterinary Science or Biological Science with minimum 1 year of relevant experience or GCE A / O / N Level with minimum 5 years of relevant experience
• Ability to handle small and large animal work and perform shift duties, including weekends and public holidays
• Highly motivated with strong interpersonal skills
• Basic knowledge in Microsoft Office applications

Position Overview:

We are seeking a detail-oriented and proactive Admin Assistant (Operations) to join our dynamic team. This pivotal role is responsible for overseeing warehousing operations, managing inventory levels, and addressing product-related issues to ensure seamless operations between our warehouse and retail outlets. The ideal candidate will demonstrate exceptional organizational skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Warehouse Operations Management:

1. Oversee and execute stock transfer processes, ensuring the accurate and timely movement of products within the warehouse and to retail locations.
2. Address product issues promptly, such as damages reported by retail partners, and coordinate effective solutions, including product returns or replacements.
   

• Loading and Unloading:

1. Assist in loading and unloading inventory during inbound and outbound shipments, adhering to established safety and operational protocols to minimize risk.
   

• Inventory Control:

1. Monitor and track stock requests from retail partners, proactively fulfilling orders to maintain optimal inventory levels and ensure product availability.
2. Conduct regular audits to reconcile stock levels in the inventory management system with actual inventory in both the warehouse and retail locations.
   

• Warehouse Maintenance and Support:

1. Ensure the warehouse is maintained with a clean and organized layout that promotes operational efficiency.
2. Oversee the preparation of products for retail delivery, including specific tasks such as boiling, packaging, and arranging deliveries for items like herbal eggs.
   

• Collaboration and Communication:

1. Work closely with the operations team and supervisors to identify areas for improvement and streamline processes.
2. Communicate effectively with retail partners to address any inventory concerns and ensure customer satisfaction.
   

• Additional Responsibilities:

1. Perform other tasks as assigned by the supervisor, demonstrating a flexible approach to support team objectives and operations.
   

Qualifications:

• High school diploma or equivalent; experience in operations, logistics, or warehousing preferred.
• Fresh Graduate are Welcome
• Strong organizational skills with a keen eye for detail and accuracy.
• Ability to manage multiple tasks efficiently and meet deadlines in a fast-paced environment.
• Proficient in inventory management systems and basic computer application
• Excellent communication skills, both verbal and written, with a focus on problem-solving.
• Physical ability to lift and move products as required.

Working Conditions:

• This position may involve physical activities such as lifting, bending, and standing for extended periods.
• The role requires flexibility to adapt to a dynamic work environment and varying operational demands.

Why Join Us?

At Lo Hong Ka Health Care Pte Ltd, we value our employees and foster a collaborative work environment that encourages professional growth. Join us in our mission to deliver exceptional products and services to our customers while being part of a dedicated team.

You will be part of a multi-disciplinary team which provides daily specialist outpatient and inpatient care in the Department of Cardiology. You will participate in ward rounds and combined department or hospital teaching seminars, including clinico-pathological case conferences. You will also represent the Centre at Coroner’s request or medico-legal hearings involving patients under the care of the department. In addition, you will assist with the training and guidance of junior doctors such as Resident Physicians, Medical Officers, Residents and Senior Residents.

Requirements:

• A basic medical and relevant postgraduate qualification such as MRCP or equivalent, recognised by the Singapore Medical Council
• An accredited Specialist in Cardiology with the Specialist Accreditation Board of Singapore
• At least 6-8 years’ post-housemanship clinical experience
• Documented proof of:

1. Measles (or Mumps, Measles and Rubella) vaccination or serological evidence of measles immunity; and
2. Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment

• We regret that only applicants who have been fully vaccinated for Covid-19 (according to MOH’s definitions) will be considered for the position due to exposure risk

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

Overview*

Reporting to the Project Manager, you will be involved in a multi-site cohort Human Biomedical Research study. You will be based at outpatient clinics across NUHS, at Alexandra Hospital or National University Polyclinics. You will be primarily responsible for subject recruitment and other research deliverables for the studies. You will work closely with the research team and the Principal Investigator of the study.

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Research Documentation / Administrative duties

• Conduct research study activities like patient recruitment, data collection and data management.
• Assist in data collection from electronic health records.
• Set up and maintain study investigator files, including records of consent taken and blood collection.
• Maintain study records in databases such as Redcap and in electronic health record systems.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Liaise with investigators, clinicians and laboratory team to set up clinical workflows at multiple clinical departments for research recruitment.
• Prepare necessary documentation for audit purposes.
• Coordinate the submission of new IRB applications, study amendments and annual reports.
• Maintain the highest standard of professional conduct and record keeping in accordance with hospital policies, ethics requirements and local regulations.
• Assist with any other duties of a similar nature that are delegated by the PI.

Requirements*

• A diploma or equivalent in qualifications in Science/ Public Health/ Social Science with 2 years relevant experience.
• Bachelor Degree in Science/ Public Health/ Social Science with 2 years relevant experience
• Fresh graduates are welcome to apply.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Work Hours: Monday to Friday, 8:00AM to 4:30PM, and Saturday, 8:00AM to 12:30PM, are required.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/ patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic's operational and procedural area readiness based on desired service standards.
• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Attend to any requests, emails and phone enquiries.
• Assist clinic manager in administrative duties
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, learning & growth perspectives.

Duties and Responsibilities:

1. Manage service point operations assigned.
2. Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems.
3. Responsible for devising innovative services to continually improve service levels and improve patient care.
4. Responsible for achieving volume and financial targets for clinical targets assigned.
5. Manage services through annual financial budgeting and regular reviews with clinical heads, and development of new services.
6. Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff.
7. Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
8. Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
9. Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems.
10. Participate in committees and other tasks as assigned.
11. Job rotations to other operational areas after 3 years.

Requrement

• Degree in any discipline
• Minimum 3 years’ work experience in healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word / Excel / Powerpoint
• Ability to multi-task and work under tight timelines
• Good analytical and organization skills
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The incumbent is responsible for providing administrative and operational support for the Nursing Department. May handle confidential information from time to time and maintains strict confidentiality.

• Provides administrative and operational support to the Nursing Department
• Supports regular Nursing Department meetings/ trainings by making logistics arrangements.
• Process and handle finance transactions, payment and claims
• Makes arrangements for and co-ordinates meetings or events convened by the Nursing Department, and for catering requirements when necessary
• Collates and updates tracking sheets, budget, and any other clerical support to Nursing Department
• Requisites and monitor utilization of office supplies in the Nursing department
• Supports in Training and Development - coordinate department training internal/external course and provide logistics support for training setup
• Database management – maintain training records, KPIs, Policies and submit training hours to Singapore Nursing Board (SNB)
• Provides administration support for onboarding nurses such as IT and pass access
• Participates and supports in projects and events, and any other duties as and when assigned or appointed
• Provides non-clinical support in clinical areas

Requirements

• Diploma in Business Administration or equivalent
• Minimum 1 year of working experience
• Good IT skills and highly proficient in MS Office applications such MS Word, Excel, Power point
• Good oral and written communication skills
• Able to work independently in a fast paced working environment and possess good time management
• Meticulous and eye for details
• Positive work attitude and ability to work with all levels of staff

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

- Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning

- Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support

- Participate in work process improvements and quality improvement projects

- Work with other departments within the hospital and with external organizations to facilitate patient care and experience

- Provide support on the administrative and operational running of the department, including managing the counter and related duties

- Supporting the department in programmes and projects

Qualifications and Requirements

• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators
• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.
• Good interpersonal and problem solving skills are necessary.
• IT knowledge and skills are necessary for the job
• Bilingual effectiveness is also crucial.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.