You will champion the development of new data science techniques, methodologies and delivery of analytics projects from planning through toprototyping, testing, implementation and publication. You will identify and develop core data science components for the delivery of projects, construct dedicated databases and computing environments, and explore and visualise complex data sets to provide business insights. As a key member of the Value Driven Analytics Research (VADAR) initiative, you will provide technical expertise to researchers’ data needs, and/or RFPs and related commercial activities. Your duties include working on data analytics projects that are commissioned by institutions within SingHealth and provide recommendations based on the clinical, operational and financial analysis performed. You will collaborate with various stakeholders and cross-functional teams, especially the value/bundle care, population health, clinical quality and finance offices within the cluster.

For the Senior Analyst position, you will also guide and mentor lower-level team members and are expected to influence key stakeholders, spearheading a data-driven approach to contribute to research breakthroughs.

Other responsibilities include projects as and when assigned.

Requirements:

• Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science/ Engineering, Business Analytics or other quantitative disciplines with preferably 2 to 5 years of relevant experience
• Advanced theoretical understanding of statistical modelling, machine learning, developing simulation models
• Experience with algorithms and coding proficiency with tools such as R/ Python/ SQL
• Good understanding of MATLAB, SPSS, and STATA
• Meticulous and possesses strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• A team player who is also able to work independently in a fast-paced environment

You will provide technical advisory to the analysts, establishing data analytics support (including development of machine learning models, dashboards) within the SingHealth Group including both clinical and financial analytics initiatives for value-driven care, bundled payments, population health, Cost Systemisation (CoSy) initiative amongst others. You will lead data analytics projects that are commissioned by institutions within the SingHealth Group and provide recommendations based on the insights and analysis done. You will partner with stakeholders and cross functional teams in your course of work especially the Regional Health and Finance offices within the cluster so as to achieve the desired outcomes. You will also provide the necessary training to institutional teams on data analytics tool as required. Other duties include assisting in projects as and when assigned.

Requirements:

• Master’s Degree / Bachelor’s Degree in Finance, Statistics, Mathematics, Computer Science / Engineering, Business Analytics or other quantitative disciplines, preferably at least 5 years of technical experience and 2 years in a supervisory role
• Experience in the healthcare or finance is preferred
• Strong theoretical understanding of financial / statistical modelling, machine learning,data mining and related techniques
• Technical experience with data wrangling, data prep and building visualisation dashboards with Tableau / Qlik Sense / Power BI
• Experience with algorithms and high coding proficiency with tools such as R / Python / SQL
• Good understanding of MATLAB, SPSS, STATA etc.
• Strong analytical and problem-solving skills
• Excellent verbal and written communication, presentation skills
• Ability to work independently as well as in a team in a fast-paced environment

You will comply with MOH’s requirements for monthly Casemix and Subvention data submission, quarterly submission of Financial Performance Report and any other reports by ensuring proper accounting, accrual and reconciliation of all subvention revenue including tracking and follow up on cash disbursements. You will assist in data analysis and leverage on data from MOH and the cluster data warehouse to extract relevant data for analysis and allocation and to develop data visualisation dashboards for management reporting and performance management as well as develop relevant reports for the purpose of gaining new insights and decision making.

In addition, you will assist to collate information in the National Costing Exercise for the purpose of reporting and analysis. You will work closely with vendors and IT colleagues to ensure accurate datasets, configure costing rules, derive the required costing output of the various services by patient level and ensure costing results are complete and timely. You will also assist to extract and utilise the information in Subvention System to work out the subvention norms to be applied to the computation of the subvention allocation amounts to the various institutions.

Job requirements:

• Diploma in Accounting, Business or Economics with at least 6 years of relevant experience in Accounting/Finance Field
• Proficient with Microsoft Office applications
• Prior experience in a healthcare setting will be an advantage
• Excellent organisational, prioritisation and problem-solving skills
• Systematic, meticulous and able to work in a dynamic and fast-paced environment
• Strong communication and interpersonal skills
• Team player with the ability to manage cross-functional and institutional relationships

Overview*

Reporting to the Group Chief Executive Officer, you will propose and implement the strategies, priorities and standards for managing cluster NUHS. The incumbent will also ensure the adequacy and effectiveness of the cluster NUHS framework and policies.

The research assistant will aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. The staff will assist in all research-activities including literature review, ethics application, participant recruitment, data collection/analyses, administrative duties and report/manuscript preparation.

Job Responsibilities*

• research assistant to aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. Main duties will include:
• Conducting literature reviews on caregiver burden, psychosocial impacts of caregiving, mindfulness, and virtual reality therapy
• Assisting with preparation of IRB application and completing required ethics training
• Recruiting study participants from kidney disease clinics/support groups
• Collecting survey data on caregiver depression, anxiety, stress pre and post intervention
• Conducting qualitative interviews with participants on usability of VR system
• Authoring/co-authoring academic articles on study findings

Requirements*

• Master and/or Bachelor's dgree in a relevant field (Social science, psychology. biology)
• Minimum 2-4 years of experience in hospital research is a plus.
• Ability to work independently, and communicate effectively in English, both verbally and written.
• Experience of applying for ethical review would be an advantage
• Ability to maintain confidentiality and adhere to ethical research standard.
• Driven and motivated, with potential to achieve research excellence.
• Ability to generate experimental results leading to high impact publications.
• Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Key Responsibilities:

Event Planning and Coordination:

• Plan, organize, and coordinate all logistical aspects of roadshow events, ensuring seamless execution from inception to completion.
• Develop comprehensive event timelines, budgets, and project plans, and adhere to deadlines and financial parameters.
• Liaise with internal stakeholders, including marketing, sales, and operations teams, to align event objectives with overall business goals.

Vendor and Venue Management:

• Source and negotiate with vendors, suppliers, and venues to secure competitive pricing and ensure high-quality event delivery.
• Coordinate logistics such as venue selection, catering, audiovisual requirements, and transportation.
• Manage relationships with vendors and ensure all contractual obligations are met.

On-Site Event Management:

• Oversee event set-up, tear-down, and day-of logistics to ensure smooth operations.
• Supervise on-site staff, volunteers, and temporary personnel, providing guidance and support as needed.
• Address any issues or challenges that may arise during events promptly and effectively.

Compliance and Risk Management:

• Ensure compliance with all relevant legal, health, and safety regulations throughout the planning and execution phases.
• Implement risk management strategies to mitigate potential hazards and liabilities.

Post-Event Evaluation and Reporting:

• Conduct thorough post-event evaluations to assess event success and effectiveness in meeting objectives.
• Analyze attendee feedback and performance metrics to identify areas for improvement and make recommendations for future events.

You will support the development of the SingHealth Duke-NUS Cell Therapy Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

Join us in promoting SingHealth as an employer of choice and support cluster recruitment. You will represent SingHealth at career fairs and campus events, executing publicity campaigns and engaging with potential candidates ranging from students to experienced professionals. Your efforts will contribute to building the workforce of Singapore's largest public healthcare cluster.

Job Requirements:

• Bachelor’s degree in any discipline
• Relevant experience in recruitment or talent acquisition is advantageous
• Excellent interpersonal and communication skills
• Good team player who is independent and resourceful
• Proficient with Microsoft Office applications especially Excel and PowerPoint
• Able to commence work in December 2024

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Patient Service Associate in our Urgent Care Centre (UCC), you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission and discharge processes, which includes financial counselling, payment, monitoring of bed request status, ensure proper registration of personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure UCC’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Attend to any patient and next-of-kin enquiries.
• Provide chaperone assistance to doctors/nurses.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Sunday, inclusive of Public Holidays), on 3 rotating shifts (morning, afternoon and midnight).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Overview*

Reporting to the Assistant Director, Ambulatory Operations, you will be responsible for facilitating and coordinating the management of medical specialty or departments. Key responsibilities include facilitating planning and development of clinical services, coordination in operational processes of the specialty/departments and areas assigned; and implementation of strategies and services with Clinical leads and/or HODs. The incumbent is specifically responsible for Dialysis Centre, Inpatient and Outpatient Peritoneal Dialysis services under Renal/Nephrology Departments.

Job Responsibilities*

You will be responsible for the following

Ensure department’s operational readiness

• Ensure adequate resources are provided for clinical services to perform to the expectations of patients and in alignment with Hospital’s business and financial objectives.
• Establish and update SOPs, downtime protocols and workflows in all areas of work related to renal services
• Troubleshoot and resolve operational, IT and administrative errors or issues
• Ensure department work with relevant stakeholders to manage customers’ feedback timely
• Prepare and participate in MACG’s pre-MOH inspection and MOH inspections/audits.
• Drive annual workplan and budgetary planning with multi-disciplinary team

Identify opportunities to implement or facilitate strategies with Clinical Services Director and Clinical Leads to achieve mission of the Hospital

• To drive and lead discussions, open communications and teamwork across multi-disciplinary teams
• Provide guidance and directions in management, planning, coordinating and executing strategies and workplans.
• Timely and successful implementation of new services/workflows and improvement initiatives in department.
• Participate in discussions and campus planning for new Integrated General Hospital (IGH) campus

Administration of relevant renal programmes and initiatives

• Provide renal counselling and case management for early and advanced chronic kidney disease (CKD) patients
• Coordinate with MSWs to facilitate subsidy application for patients who need financial assistance
• Facilitate interim haemodialysis (HD) placement at external Dialysis Centre (DC) by working with external DC, patients/caregivers and MSWs
• Oversee Peritoneal Dialysis (PD) claims for newly initiated PD patients.

Staff Management

• To orientate and induct new staff in department
• Facilitate staff in developing relevant skillsets and competencies; and maximize their potential in their respective area of work
• To keep competency checklist updated
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements*

• 3 to 5 years of working experience in healthcare or service industry preferred.
• Degree in any discipline
• Strong communication, problem solving, presentation, negotiation and interpersonal skill
• Strong team-player, good analytical and organization skills
• Ability to multi-task and work under tight timelines
• Independent worker, with strong initiative and self-motivation.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Embrace continuous improvements, innovation and changes.
• Proficient in SAP and MS Office applications such as Words, Excel and Power Point

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply

Reporting to the Chief Human Resource Officer, you will partner leadership and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of NUHS, Alexandra Hospital and Human Resources. You will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust, and appreciation

Job Responsibilities

You will be responsible for the following:

Business Support

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership. Workplace Relations
• Lead in AH Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders and HR team members in handling complex performance and disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in Human Resource or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Roles & Responsibilities

You will be considered for positions available in the following departments:

• Radiology, Pathology, Intensive Care Medicine, Urology
• Completed specialty training in the relevant specialty in countries such as Australia, Canada, Hong Kong, New Zealand, Singapore, UK or USA.
• Recognised postgraduate Medical Degree such as MRCP, FRCP, FRACP, ABIM or its equivalent, recognised by the Specialist Accreditation Board and the Singapore Medical Council*

*Visit the Singapore Medical Council (SMC) website (http://www.smc.gov.sg) for the list of registrable basic and postgraduate medical qualifications.

As a research fellow, the position holder will be in charge of setting and running an evaluation for Virtual Care Centre (VCC) in National University Health System. This is a 3-year funded study with opportunities for publications.

In addition, administrative work which may be related to research or general work will also be needed for this position. The staff will have opportunities to help in the administration of VCC but also as per directions of the Project Lead.

Primary Responsibilities

1. Setting up evaluation metrics of VCC with stakeholders
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

Secondary Duties

1. Attend VCC-related meetings
2. Assisting with Annual progress reports, Mid-term and Final review reports.
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements :

1. Master and/or Degree in Biomedical sciences, Nursing / Medicine or related discipline.
2. Minimum 4-5 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Driven and motivated, with potential to achieve research excellence.
5. Ability to generate experimental results leading to high impact publications.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

As a Marketing Associate , you will need to :-

• Owns the master product information of all details and specifications; acts as the product go-to person in the organization.
• Devise product marketing plans for how the products will be sold, different sales channels, price point & advertising, in both local & overseas markets.
• End to end project management of new products development cycle from ideation to go-to-market launch.
• Conduct market research, derive data from online tools & social listening, consumer sampling surveys, internal feedbacks, etc.; to understand market trends and consumer likes into snacking and providing recommendations to business teams.
• Work with internal teams such as R&D, Design, Supply Chain and Business teams to project manage and ensure key milestones are met i.e. new products, new pouch sizes, etc.
• Manage & execute Lo Hong Ka and Jynns products' positioning as a consolidated products portfolio for the organization.
• Responsible for product features copywriting, product description, products' ad copy and product design feedback.
• Responsible for products' content, online and offline, to ensure the copies are compelling to audiences.
• Work with Malaysia Marketing Team to improve and on part on all marketing plans
• To act as the communication point for both Malaysia and Singapore Marketing Team
• To support the General Manager to run a smooth operation in Singapore

Requirements:

• Diploma / Degree in Product Marketing, Branding, or related field.
• 2-3 years’ experience in a product marketing and/or product branding position, or in a similar role.
• Familiar with product marketing tactics (e.g. coordinated product launch in more than 1 market).
• Conducted marketing analysis before with qualitative and quantitative data.
• Good understanding of how FMCG products are being sold.
• Creative and keen eye for detail with excellent written and verbal communication skills.

Account Department Support:

• Assist with accounts payable and accounts receivable tasks.
• Prepare invoices, expense reports, and financial documents.
• Coordinate with vendors and clients regarding payments and billing inquiries.

Warehouse Management:

• Coordinate shipments and deliveries.
• Maintain inventory records and track stock levels.
• Work closely with the warehouse team to ensure efficient operations.

General Administrative Duties:

• Manage office supplies and equipment.
• Handle incoming calls and correspondence.
• Maintain filing systems, both electronic and physical.
• Schedule meetings and appointments.
• Prepare reports and presentations as needed

~~~~ABLE TO SPEAK MANDARIN ~~~

Temporary for Chinese New Year Events

~~100sgd per days~~

Overview

The job-holder is responsible for the quality of patient care delivered and the standard of nursing practice in an assigned ward/unit. S/he provides highly skilled and specialized nursing care to specific patient population and their caregivers.

Job Responsibilities

Primary Responsibilities:

· Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice

· Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways

· Co-ordinates patients’ access and treatment sequence where required for the specialty

· Conducts teaching and counselling for patients and their families / carers

· Initiates and ensures implementation of discharge planning for patients

· Leads and participates actively in the review of patients with the multidisciplinary team

· Follows up on patients at NUH specialist outpatient clinics where appropriate

· Conducts specialty nurse-led clinic for patients and their families where needed

· Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery

· Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate

· Applies understanding of prevention of medico-legal issues in relation to patient care

Secondary Responsibilities:

· Acts as a resource person for clinical nursing matters

· Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs

· Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients

· Guides and develops specialty competencies of registered nurses

· Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff

· Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors

· Assists with nursing audits on nursing care standards

· Applies best evidence to practice

· Participates in research activities

· Undertakes quality improvement / research projects

· Participates in training / quality improvement / research committees

· Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students

· Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements

· Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician

· Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board.

· Technically skilled and competent

· Good interpersonal and communication skills

· Computer literacy skill – MS Word and PowerPoint

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare documents throughout patients’ stay.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Saturday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 11am to 8pm.

This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will be part of the Development Secretariat team to support the Hospital Planning Committee (HPC) in the planning, coordination, development and management of Eastern General Hospital and Eastern Community Hospital (EGH Campus). You will support the Deputy Director (Hospital and Services Planning) to ensure that the execution, budget and quality of the development are in accordance with the established program, which includes end-user briefs, operations requirements, systems design with technology partners, guidelines and project timelines. Additionally, you will facilitate workshops, coordination meetings with various project stakeholders and reporting to HPC.

Job requirements

• Bachelor degree in Architectural, Engineering or related fields
• Minimum 8 years of related work experience and demonstrated competency (with at least 2 years of managerial / supervisory experience)
• Knowledge and skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage
• Familiar with hospital operations
• Excellent communication and interpersonal skills and the ability to engage various stakeholders
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with AutoCAD, Photoshop and presentation software.

You will provide support to the Innovation Council and coordinate with Priority Area Leads to drive healthcare innovation efforts across the Academic Medical Centre (AMC), fostering partnerships between internal stakeholders and external partners to build a sustainable platform for sharing and learning. As part of the Academic Medicine Innovation Institute (AMII) secretariat team, you will plan and facilitate the key meetings of AMII. You will lead the preparation of the meeting materials and ensure timely monitoring, reporting and updating of the progress of AMII projects and initiatives to the Senior Management and other key stakeholders.

You will also be involved in the coordination, planning and organisation of AMII key events, such as the annual Innovation Retreat and Workshop. Additionally, you will maintain the repository of innovation projects by coordinating with the relevant offices to compile and update project information. You will be responsible for keeping an up-to-date record of AMII’s innovation resources, including assets, capabilities, programmes and partnerships and ensure that the information is up to date.

As a secondary role, you will support the planning and execution of cluster-wide innovation grant calls.

Job Requirements

• Bachelor’s Degree in any discipline, preferably with good honours
• 6 to 8 years of relevant experience, preferably in healthcare management, innovation funding, or any other innovation-related fields
• Knowledge of healthcare innovation processes
• Experienced at stakeholder management and partnering
• Experienced in grant administration and organising webinars
• Experienced in using data visualisation tools
• A professional team player who can facilitate discussions among different stakeholders and drive shared goals
• Adept at handling complex, ambiguous and challenging situations
• Comfortable working in a fluid environment and a growing organisation
• Excellent communication and interpersonal skills

As part of the Academic Medicine Innovation Institute (AMII) secretariat team, you will coordinate activities related to AMII. Working under the supervision of the Manager, you will engage with the Innovation Council and coordinate with Priority Area Leads to drive healthcare innovation efforts across the Academic Medical Centre, facilitating partnerships between internal and external stakeholders.

You will assist in planning and organising AMII meetings and events, including AMII EXCO meetings, Innovation Council meetings, Priority Areas meetings, and the annual Innovation Retreat and Workshop. As the secretariat for these engagements, you will be responsible for minute-taking and any other ad-hoc tasks assigned by the AMII Co-chairs.

To monitor the progress of AMII projects and initiatives, you will track and collate key outcomes and data from the various institutions and domains.

You will be responsible for keeping an up-to-date record of AMII’s innovation resources, including assets, capabilities, programmes and partnerships and ensure that the information is up to date. Additionally, you will support proposed innovation ideation, project development and/or adoption grants administered by the Office for Innovation and AMII.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 1 to 4 years of working experience
• Proficient with Microsoft Office applications
• Experience in and familiarity with local healthcare system would be an advantage
• Familiarity with methodologies such as Design Thinking and Agile, as well as project management tools, is highly desirable
• Professional team player with strong planning capabilities
• Strong organisational and multi-tasking skills with attention to detail
• Possess critical thinking skills and willingness to think outside the box
• Adept at handling complex, ambiguous and challenging situations; comfortable with changes within a fluid environment and a growing organisation
• Good persuasive writing, communication and interpersonal skills
• Strong relationship management skills to collaborate with a diverse range of stakeholders
• Able to work independently and with limited supervision
• Action-oriented, highly motivated, proactive, and target-focused

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview

Hospital Clinicians (HC) under the AH Hospital Clinical Programme (HCP) not only have depth of knowledge in their respective fields (Medicine, Surgery and Emergency & Acute Care) but also knowledge across different domains to manage patients with multiple interacting comorbidities and health/social complexities holistically, together with other members of the healthcare team to anchor broad-based care in the wards.

Job Responsibilities & Core Competencies

Core Competency A – Resuscitation and Management of the Critically Ill Patient

You will be responsible for:

• Recognising and identifying, in a timely manner, a patient who is deteriorating clinically and in need of urgent intervention
• Reliably notifying the specialist-in-charge, in a timely manner, and coordinating a team of healthcare staff to assist in the care of the patient.
• Reliably performing a targeted clinical assessment to obtain information necessary for diagnosis and subsequent management.
• Ordering initial investigations to further narrow the differential diagnosis and guide management.
• Instituting, in a timely manner, appropriate management steps to stabilise the patient.
• Reliably leading a team in performing a code based on ACLS principles, if applicable
• Initiating transfer of the patient to a higher level of care (i.e. ICU) where appropriate
• Updating the patient and/or family throughout the process and involve them in shared decision making for the care plan.

Core Competency B – Initial Evaluation & Investigation of Common Presentations in Adult Patients

You will be expected to demonstrate the knowledge, clinical skills and technical skills necessary to assess and evaluate common presentations in adult patients:

• Fever
• Chest pain
• Shortness of breath
• Abdominal pain
• Limb swelling
• Dizziness
• Falls
• Syncope
• Neurological deficits
• Headache
• Altered mental state
• Oliguria
• Acute gastrointestinal bleeding

Core Competency C – Management of Common Clinical Conditions

You will be expected to initiate provisional care plans for common clinical conditions:

• Sepsis
• Stroke
• Tachy- and Bradyarrhythmias
• Asthma/COPD
• Pulmonary embolism, deep venous thrombosis, hypercoagulable state
• Acute coronary syndrome
• Heart failure
• Fluid overload
• Poor controlled diabetes
• Hypertensive emergency
• Shock
• Electrolyte abnormalities
• Alcohol & drug overdose/intoxication
• Head injury
• Acute arthritis
• Bleeding GIT
• Management of pain
• Transfusion medicine
• End-of-life care

Core Competency D – Communication & Professionalism

You will be expected to demonstrate knowledge and skills in communication, crisis management, leadership and professionalism in the following areas:

• Advanced care planning
• Informed consent
• Shared decision making
• Communication (with patients and other healthcare professionals)
• Systems-based practice and transitions of care

Requirements

• Education, Training and Experience
• Medical staff who have completed basic specialist training and is at least Post Graduate Year (PGY) 5 of training for Singaporeans or Permanent Residents (PR) of Singapore
• For non-Singaporeans or non-PRs, the medical staff must have at least worked in a Singapore public healthcare institution for 5 years
• Professional License
• Must be registered with the Singapore Medical Council

We are looking for a Health Services Manager to work under the supervision of the Managing Director or designee in providing comprehensive assessment and improvement to our clients' health and wellness.To be successful as a Health Services Manager, you should have an optimistic disposition, good conflict resolution skills, and possess the ability to effectively communicate.

Domains of Practice:

Competency with Practice Parameters and Clinical Guidelines for Chronic Illnesses Management

• Domains of practice include all of the elements of the Health Coach role.
• Demonstrate familiarity with pathophysiology, epidemiology, and clinical guidelines for chronic illnesses and treatment options.
• Evaluation/Management of Chronic Illnesses
• Competent with specific clinical assessment using standardized diagnostic tools
• Monitor patient adherence to prescribed health plans.
• Collect, analyze and integrate patient information.
• Coordinate out of centre diagnostic testing and therapeutic modalities.
• Implement and follow-up on physician orders.
• Communicate effectively and professionally with the clients’ healthcare team regarding new or continued symptoms, health plans’ concerns or management of optimal care.
• Develop programs and provide education to assist clients with health plans compliance including how to track health improvement indicators.
  Discuss equipment/supply replacement schedule.
• Comprehensive Understanding of Teaching and Motivational Skills
  Apply principles of motivational teaching to facilitate patient self-management.
• Use a variety of communication and teaching techniques to optimize client education and motivate self-management.
• Encourage family participation with clients’ health plan.
• Promote community education on lifestyle medicine.

Program and Business Management

• Maintain accurate, pertinent, accessible, confidential and secure client records in accordance with privacy and security standards.
• Ensure client records contain documentation of all client interactions.
• Manage client outcomes database.
• Provide oversight of other health coaches.Develop and implement quality assurance/improvement activities and staff training.
• Participate in professional development activities.
• Increasing company’s caseload through long-term relationship building with client organisation, referral sources and targeted community.

Service Management and Essential Skills

• Maintain proficiency in the domains of practice of the Health Coach.
  Comply with professional standards of conduct.
• Maintain current CPR or BLS certification.
• Demonstrate proficient use of medical terminology.
• Demonstrated advanced knowledge of the pathophysiology of metabolic syndrome and associated comorbidities.
• Demonstrate effective client assessment techniques.
• Perform database management.
• Demonstrate computer skills appropriate for the position.
• Demonstrate effective written and verbal communication skills; age-specific competencies.
• Demonstrate appropriate social skills; cultural competency.
• Demonstrate customer service skills; cultural competency.
• Demonstrate critical thinking and ability to work collaboratively with other healthcare providers.
• Develop and implement policies to maintain the privacy and security of client information.
• Adhere to company policies related to quality assurance, clinical procedures and emergency preparedness and safety.
• Demonstrate ability to manage health coaches.
• Assist the Directors in all aspects of company operations.

Education and/or Experience

• Successful completion of health coach program / nursing diploma or degree / biomedical science diploma or degree with a minimum of three years experience in the health and wellness profession.

Remuneration / Incentives

• Basic Salary with incentives
• Medical and Hospitalization Benefits
• Performance Bonus
  

You will provide administrative support for Intensive the Care Unit (ICU) Council as well as secretariat and logistical support to assigned workgroups/committees under Group Medical’s purview. Your work will include organising and scheduling meetings with ICU Council members of SingHealth Institutions, preparing presentation slides and meeting minutes, and compiling data for reporting.

You will also provide support in the development and implementation of cluster-wide initiatives/projects by the Council. You will serve as project facilitator to engage all stakeholders and manage projects and resources to achieve desired project outcomes. You will perform ad hoc duties as assigned.

Requirements

• Bachelor’s Degree in any discipline preferably healthcare related Prior work experience in hospital setting would be advantageous
• Proficient with Microsoft Office applications
• Data management skills would be helpful
• Highly independent yet effective in a team setting
• Strong interpersonal, communication and writing skills

You will handle commercial partnerships and project management through collaborating with SingHealth stakeholders in developing new innovative healthcare solutions towards commercialisation by supporting the identification, validation, prototyping, test-bedding, and product demonstration processes.

You will manage and drive project tasks, including recommendation of grants, to ensure timely completion of project milestones and successful grant applications, support and work closely with the project team on team formation, grants/funding proposal writing and application to support project development. You will also be required to assist in concept brainstorming sessions and the technical development of projects by applying engineering solutions, concepts, and approaches.

You will assist the Director to identify and establish the right clinical needs through speaking and collaborating with the stakeholders (HODs, clinicians, administrators, etc.) and facilitate meaningful and constructive exchange of ideas and knowledge between team members and stakeholders. You will also identify relevant stakeholders and simulated environments for piloting developed solutions with commercial partners prior to clinical deployment.

Job Requirements

• Bachelor’s Degree in Science/Engineering/Computing
• Knowledge in ideation and incubation leading to deployment/commercialisation of new healthcare technologies/services
• An excellent collaborator and network builder
• Good knowledge and competency in healthcare technologies and market segment, partnership agreement, regulatory compliance and QMS standards, reimbursement strategy, intellectual properties protection, clinical validation protocol, healthcare technology adoption and commercialisation
• Experience with working in a fast-paced environment with diverse stakeholders to advance a programme/project’s value proposition
• A constructive team player with strong communication and interpersonal skills and proven track records of project leadership and delivering quality results in a timely and effective manner
• Resourceful, attentive to detail and quality with good presentation and technical writing skills
• Experience in working in a small team on multiple parallel exploratory projects and incubation efforts
• Able to work collaboratively across team boundaries to share common infrastructure, resources and functional capabilities