Pastry Cook

Working Days: 5 days rostered work week (May be required to work weekends/PH)

Working Hours : 8am to 5:30pm

Location: Buroh Lane [ Shuttle service from Lakeside MRT ]

Salary: up to $2600

Requirements:

• Certificate in Pastry Skills or its equivalent
• Preferably 1 year of pastry experience
• Able to work on weekends/public holidays

Job Scope:

• Daily production of pastry products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Pastry Cook

Working Days: 5 days rostered work week (May be required to work weekends/PH)

Working Hours : 8am to 5:30pm

Location: Buroh Lane [ Shuttle service from Lakeside MRT ]

Salary: up to $2600

Requirements:

• Certificate in Pastry Skills or its equivalent
• Preferably 1 year of pastry experience
• Able to work on weekends/public holidays

Job Scope:

• Daily production of pastry products in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Patient registration. Drug dispensing. Admin duties. Must be conversant in English, Mandarin and Malay. Must be comfortable with the use of computers. Clinic is in the west. Need to be prepared to work mornings, afternoons and nights, weekends and weekdays. Preferably has past history in similar line.

In this role, you will work closely with the agency force and agency distribution team to drive Health sales, create sales opportunities, monitoring the sales activities and be the intermediary to all agency support functions. As part of this dynamic role, you will report to the Head of Health Distribution Strategy to drive a productive Agency Distribution for Health.

Job Description:

• Monitor agency sales through appropriate sales analyses and reports
• Be project IC / Lead for assigned Health initiatives and projects
• Create a culture of commitment and achievement
• Work closely with Agency distribution team to drive Health sales
• Assist in the development of sales initiatives to drive activities & performance
• Handle all issues and queries for the Agency Leaders (ALs) and Financial Consultants (FCs) to ensure alignment with PACS goals
• Be the Health Specialist handling product queries
• Develop positive business relationships with internal and external customers
• Manage and drive the implementation of process improvements
• Any other projects or tasks assigned

Who we are looking for:

Competencies & Personal Traits

• Exhibit ability to deliver effective communication and excellent interpersonal skills
• Possess strong leadership qualities and a mind towards excellence
• Strong stakeholder management skills in influencing and persuasion
• Dynamic individual who strives in fast moving environment
• Strong analytical & Excel skills
• Experience in performance management

Working Experience

• Sales experiences in the insurance industry preferably LIFE
• Agency Distribution experience
• Knowledge of MediShield Life and Integrated Shield

Professional Qualifications

• CMFAS M5, M9, M9A and HI certifications is preferred

Education

• Bachelor in Business or related fields of study

Language

• English

• Working location: Pasir Panjang, Mapletree Business City
• Working Days: 5 days work
• Working hours : 9am - 6pm
  Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Position title: Digital Marketing Specialist

Working location: Pasir Panjang

Working Days: 5 days work

Working hours : 9am - 6pm
Salary Range: $3000 to $3600

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• 5 Days|8 hour Rotating Shift
• Weekday：7am to 3pm or 130pm to 930pm
• Weekend / PH: 715am to 315pm or 1015am to 615pm
• Salary: Basic $3,000 - $4,000
• Address: Clarke Quay

Requirements:

• 1-2 years of experience teaching Pilates Reformer classes
• Possess Pilates Reformer certification
• CPR and First Aid certification would be a bonus

Responsibilities:

• Lead engaging Pilates Reformer group classes and private sessions
• Provide personalized instruction and modifications to ensure safe and effective workouts
• Educate clients on the benefits of Pilates and proper technique
• Maintain a positive, motivating, and supportive environment for all participants
• Stay up to date on the latest Pilates methods, trends, and industry best practices
• Assist with equipment maintenance and studio organization
• Assist with covering Receptionist's role with admin duties

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Key Responsibilities:

Content Development & Writing

• Write and develop instructional materials such as course outlines, lesson plans, modules, quizzes, assessments, and supplementary documents.
• Research and gather information from reliable sources to ensure course content is accurate and relevant.
• Ensure that all content aligns with course objectives, learning outcomes, and the target audience.

Collaboration with Subject Matter Experts (SMEs)

• Collaborate with SMEs to present complex topics in an accessible, engaging, and clear manner for learners.
• Conduct interviews or meetings with SMEs to gain insights, clarify content, and incorporate best practices.
• Integrate SME feedback into course materials, maintaining a clear and effective instructional structure.

Instructional Design & Structure

• Design course content following established instructional design principles to ensure logical flow and learner engagement.
• Develop a variety of learning materials, including videos, readings, interactive exercises, and assessments.
• Work with instructional designers to integrate multimedia elements and optimize content for diverse learning styles.

Editing & Quality Assurance

• Review and revise content to ensure it is accurate, clear, and free from grammar or spelling errors.
• Conduct quality checks to ensure the content meets organizational standards.
• Ensure content is culturally sensitive, inclusive, and unbiased to reach a diverse audience.

Assessment Development

• Create both formative and summative assessments to gauge learners' understanding and retention.
• Design diverse assessment formats, such as multiple-choice questions, case studies, assignments, and project-based evaluations.
• Align assessments with learning objectives and provide meaningful feedback.

Content Adaptation for Different Platforms

• Adapt content for multiple formats, including online courses, webinars, instructor-led sessions, and self-paced modules.
• Collaborate with the LMS (Learning Management System) team to ensure smooth integration of course content.
• Optimize content for mobile and other digital platforms as needed.

Continuous Improvement & Updates

• Regularly update course materials to reflect industry trends, new research, and organizational changes.
• Use learner feedback and performance data to refine and enhance course content.
• Stay current with best practices in instructional writing and emerging trends in e-learning.

Required Skills & Qualifications:

Education:

• Bachelor’s degree in Education, Instructional Design, English, Communications, or a related field. A Master’s degree or relevant certifications (e.g., in e-learning development) is a plus.

Experience:

• At least 2-3 years of experience in content writing, curriculum development, instructional design, or a related field.

Writing Skills:

• Exceptional writing, editing, and proofreading skills with strong attention to detail and accuracy.

Instructional Design Knowledge:

• Understanding of instructional design principles, adult learning theories, and diverse learning styles.

Technical Skills:

• Proficiency in Microsoft Office, Google Workspace, and content development tools (e.g., Articulate Storyline, Adobe Captivate, Canva) is desirable.

Research Skills:

• Strong research abilities to source credible information and examples for course development.

Communication Skills:

• Excellent verbal and written communication skills to effectively collaborate with SMEs and team members.

Project Management:

• Ability to manage multiple projects, meet deadlines, and adapt to shifting priorities.

Creativity and Adaptability:

• Innovative approach to creating engaging content and the ability to adjust writing style based on audience and platform.

Beauty Treatments:

• Provide a variety of beauty services, including facials, eyelash extensions, waxing, threading, and brow shaping.

• Offer personalized skincare recommendations and suggest suitable products based on client needs.

• Ensure the beauty stations and tools are always clean and maintained to high hygiene standards.

Massage Therapies:

• Deliver therapeutic massages, such as Swedish, deep tissue, and aromatherapy, customized to each client's specific needs.

• Conduct detailed client consultations to assess health conditions and create tailored treatment plans.

• Ensure all massage techniques are applied safely and effectively to promote relaxation and relief.

Customer Service:

• Provide outstanding customer service to enhance client satisfaction and foster loyalty.

• Maintain a professional, friendly, and welcoming demeanor, creating a relaxing environment for clients.

• Address client concerns or complaints promptly and respectfully to ensure a positive experience.

Administrative Duties:

• Keep accurate records of client treatments, preferences, and progress.

• Manage inventory and ensure the proper stock of beauty and massage products and tools.

• Follow all company procedures, including appointment scheduling and payment processing.

Health and Safety Compliance:

• Comply with all health, safety, and hygiene standards set by company policies and local regulations.

• Sanitize all treatment areas and equipment between clients to ensure cleanliness and safety.

Qualifications and Requirements:

• At least 1-2 years of professional experience in beauty treatments and massage therapy.

• Certification in beauty therapy, massage therapy, or a related field from an accredited institution.

• Strong knowledge of beauty treatments, such as facials, eyelash extensions, and hair removal techniques.

• Proficient in various massage techniques, including Swedish, deep tissue, and aromatherapy.

• Excellent communication and interpersonal skills, with a focus on customer service.

• Ability to work efficiently in a fast-paced environment.

• A passion for delivering exceptional service and promoting client well-being.

Desired Skills:

• Knowledge of skincare and body care products.

• Ability to perform beauty and massage treatments with precision and care.

• Previous experience in retail sales (suggesting products to clients).

Benefits:

• Competitive salary with commission opportunities.

• Professional development and growth opportunities.

• Discounts on products and services.

Course Design & Development:

• Create and design instructional materials, e-learning modules, presentations, assessments, and other training resources.
• Develop engaging, interactive learning experiences using instructional design principles and multimedia tools.
• Organize content for clarity and effectiveness, considering learner levels and educational goals.

Content Analysis & Storyboarding:

• Collaborate with subject matter experts (SMEs) and stakeholders to assess training needs.
• Develop detailed storyboards, scripts, and outlines to guide content creation.
• Conduct research to validate content, ensuring its accuracy and relevance.

E-Learning & Multimedia Integration:

• Use e-learning authoring tools (e.g., Articulate Storyline, Captivate) to create digital learning experiences.
• Incorporate multimedia elements, such as graphics, audio, video, and animations, to enhance learner engagement.
• Test, troubleshoot, and ensure the quality and accessibility of e-learning modules across multiple devices.

Evaluation & Improvement:

• Design assessments, quizzes, and evaluations to measure learner comprehension and the effectiveness of the course.
• Collect feedback from learners and stakeholders to identify areas for improvement and make adjustments accordingly.
• Monitor and analyze learning outcomes and propose data-driven improvements to course design.

Project Management:

• Manage multiple instructional design projects, ensuring the timely delivery of high-quality materials.
• Communicate effectively with team members, SMEs, and stakeholders to maintain project timelines and expectations.

Qualifications:

• Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field.
• Proficiency in Microsoft 365 and AI tools like Co-Pilot.
• Proven experience as an Instructional Designer, e-learning developer, or in a similar role.
• Proficiency with e-learning authoring tools such as Articulate Storyline, Adobe Captivate, or Camtasia.
• Strong understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.
• Experience with Learning Management Systems (LMS) and basic HTML/CSS is an advantage.
• Excellent communication, project management, and organizational skills.
• Ability to simplify complex information and create clear, engaging, learner-focused content.
• A minimum of 1 year of experience in courseware design. Candidates without DACE or DDDLP certification must have at least 2 years of experience designing courseware for WSQ and other courses, including Learning Guides (LG), Training Guides (TG), Lesson Plans (LP), Assessment Plans, PowerPoint presentations, and Worksheets.

Key Responsibilities:

• Provide expert manicure and pedicure services, including nail shaping, cuticle care, hand and foot massages, and polish application.
• Offer a variety of nail care treatments such as gel polish, acrylic or gel extensions, and customized nail art, based on client preferences.
• Ensure a clean, organized, and hygienic work area by properly disinfecting tools and equipment after each service.
• Evaluate clients' nail and skin conditions to recommend suitable treatments and post-care instructions.
• Keep up with the latest trends, techniques, and products in the nail care industry to enhance service offerings.
• Foster a positive client experience by being attentive, friendly, and professional at all times.
• Accurately manage client appointments and maintain detailed client records.
• Adhere to all health, safety, and hygiene regulations to ensure a safe working environment.

Required Skills & Qualifications:

• Proven experience as a Manicure/Pedicure Technician or in a similar beauty-related role.
• Certification in nail care, cosmetology, or a related field is preferred.
• Expertise in nail techniques including gel and acrylic applications, nail art, and classic manicure and pedicure services.
• Strong attention to detail, creativity, and the ability to remain calm and professional in high-pressure situations.
• Excellent communication skills and a customer-centric attitude.
• Commitment to maintaining a high standard of cleanliness and sanitation.
• Willingness to work flexible hours, including evenings and weekends, based on client demand.

Benefits:

• Competitive salary with commission-based earnings.
• Opportunities for professional development and training.
• Discounts on products and services

Key Responsibilities:

• Provide eyelash extension services, including classic, volume, and hybrid styles.
• Perform eyelash lifting and tinting treatments.
• Offer eyebrow shaping, tinting, and lamination services.
• Advise clients on proper lash and brow care for long-lasting results.
• Maintain a clean and sanitized workspace in line with health and safety guidelines.
• Ensure top-quality client service while maintaining a professional demeanor.
• Stay informed on the latest beauty trends and techniques in lash and brow services.
• Manage customer bookings and maintain accurate records of services rendered.
• Adhere to company policies for inventory management and ensure sufficient supplies for services.

Required Skills and Qualifications:

• Proven experience as an Eyelash and Eyebrow Technician, with a portfolio to showcase your work.
• Certification in eyelash extensions and eyebrow services (preferred).
• Strong knowledge of lash and brow treatments, including various techniques, aftercare, and trends.
• Exceptional attention to detail, with the ability to craft personalized and natural looks.
• Excellent customer service skills, combined with a friendly, professional attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong communication skills and ability to work effectively in a team setting.

Preferred Qualifications:

• Certification or training in lash and brow treatments from a recognized institution.
• Prior experience in a beauty salon or spa environment.
• Knowledge of beauty product retailing and upselling services.

Benefits:

• Competitive salary plus commission.
• Opportunities for professional development.
• Discounts on products and services.

Key Responsibilities

• Talent Acquisition: Proactively identify and engage with potential candidates using a variety of sourcing channels, including job boards, social media, networking, and direct outreach. Develop a strong pipeline for future hiring needs.
• Screening and Interviewing: Perform initial screenings and interviews to assess candidate qualifications. Work closely with hiring managers for additional rounds of evaluation and decision-making.
• Candidate Engagement: Foster a positive candidate experience by maintaining clear, timely, and professional communication, reflecting the company’s values and culture.
• Collaboration with Hiring Managers: Partner with hiring managers to understand job requirements, set timelines, and make data-driven hiring decisions.
• Recruitment Metrics & Reporting: Track key recruitment metrics, such as time-to-hire and source effectiveness, to refine and improve recruitment strategies.
• Compliance & Process Enhancement: Ensure recruitment activities align with relevant laws and regulations, recommending improvements to enhance efficiency and effectiveness.

Required Skills and Qualifications

• Certifications in HR/recruitment (e.g., SHRM-CP, PHR), with CEI certification as a plus, and experience in high-volume or specialized hiring.

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Radiographer is responsible for the providing prompt diagnostic imaging services to the patient, ensuring patient safety and proper care of equipment. Assist Centre In-charge/ Senior or Principal Radiographer to guide and supervise junior and student radiographers when required.

Job Responsibilities:

• Perform general radiographic examinations and/or at least one of the area of specialty including mammography and/or ultrasound and/or Bone Mineral Densitometry.
• Responsible for the safety and welfare of the patient.
• Maintain a clean and safe environment; adhere to safe work practices especially in radiation safety and infection control.
• Ensure proper usage and care for all equipment at the specific diagnostic centre.
• Perform other administrative duties or ad-hoc quality departmental projects/activities as assigned by the reporting officer/ Lead Radiographer
• Apply the ALARA principle for all procedures.
• Responsible for general housekeeping of the allocated diagnostic centre.
• Render prompt and courteous service delivery to external and internal customers.
• Ensure efficient running and operations of their area of responsibility.
• Assist the Radiographer-In-Charge / Senior or Principal Radiographer to ensure quality control procedures are performed diligently.
• Ensure AHPC certification is achieved after one / two years depending on qualification(s).

Job Requirements:

Required Skills and Experience
• Recognized degree in Diagnostic Radiography.
• Professional Licence: R1 license with Centre for Radiation Protection and Nuclear Sciences, National Environment Agency.
• Timely update and renewal of RI license.
• Registration with Allied Health Professions Council.
• Excellent written and verbal communication skills.
• Strong organisational skills and able to multi-task in a fast-paced environment.
• Participate in continuous medical education and quality assurance programs as directed by Radiographer In-charge / Senior or Principal Radiographer.
• Complete all assigned tasks in an organized and timely manner.
• Service orientated and customer focused. Have a compassionate, caring and friendly attitude.
• Able to work in a fast-paced environment and under pressure.
• Effective communications and coaching skills.
• Good team player.

Preferred Skills and Experience
• Mammography and ultrasound experience preferred.
• Ability to communicate in vernacular languages
• Knowledge of basic programming and advanced applications of MS Word, Excel and PowerPoint will be an added advantage.
• Knowledge of NGEMR, Epic usage and RISPACS would be an additional advantage.

(Please note that the working hours is on 5.5 days' work week)

Overview

As Local Coordinator and as part of the Blended Care Team, you will assist the care management team in developing social activities and interest groups for residents at a physical centre, under the Health District @ Queenstown. This effort is in part to support social-health integration and enhance care delivery in the community.

These activities include working with residents and community partners to co-create, plan and conduct ground-up activities (e.g. exercise groups, hawker centre tours, etc.), encourage residents to participate in suitable programmes, within and beyond the physical space and oversee the general operations at the centre.

You will be involved in facilitating the development and implementation of Health District Queenstown Lighthouse Projects involving National University Health System (NUHS) and various community partners in Queenstown to support social-health integration and enhance care delivery in the community.

Job Responsibilities

You will be responsible for the following:

1. Co-create and organise activities and interest groups at the physical space

· Engage residents and volunteers to co-create, plan, and conduct activities and interest groups e.g. hawker centre tours to share on healthier eating habits.

· Encourage and support residents to self-run activities and interest groups

· Partner with local community leader(s) and stakeholders to organise programmes and services

· Organise regular resident engagement sessions to gather feedback on activities and services provided by the Blended Care Team

· Develop and implement strategies to raise awareness of the space amongst Queenstown residents

2. Encourage residents to participate in suitable activities and programmes

· Encourage and direct residents to participate in suitable health and social activities (e.g. exercise, volunteerism, interest groups) at the space and in the community

· Coordinate with the Blended Care Team to ensure residents’ health and social care needs are met

3. Facilitate development of the physical space and oversee general operations

· Facilitate the conceptualisation and development of the physical centre

· Oversee general operations of space, and support in logistics and budgeting matters

· Record attendance and other data for evaluation

Requirements

· Bachelor Degree in the field of Social Sciences (e.g. social work, counselling, psychology), with prior experience in related areas such as social care services, aged care services and/or community engagement.

· At least 2 – 3 years of working experience.

· Ability to work independently, adaptable, analytical and a good team player.

· Strong communication and stakeholder management skills, and able to engage with partners and older adults in the community.

· Good organisational, time management, administrative and interpersonal skills.

· Good written and verbal communication skills in multiple languages and dialects is preferred.

· Proficient in Microsoft Office Suite with ability to learn new IT systems.

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Roles & Responsibilities

- Teach and train individuals in the art of Muay Thai.

- Lead engaging and effective classes for students of various skill levels and ages.

- Provide technical instruction and individual feedback on techniques.

- Ensure safety and injury prevention during training sessions.

- Evaluate student progress and develop individual training plans.

- Create structured training programs tailored to different skill levels.

- Foster a positive and motivating training environment.

- Maintain equipment and facilities.

- Stay updated on industry trends and continue personal development.

- Possess strong communication, interpersonal, and organizational skills.

Description

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates to join our fellowship programmes as Clinical Fellows.

As a Clinical Fellow, you will undergo the approved training programme by the Singapore Medical Council.

Job Requirements

• Active in clinical practice for 3 years preceding the application of medical registration with Singapore Medical Council;
• Possess basic medical degrees from an accredited medical university or its medical school, preferably with a postgraduate diploma or medical degree;
• Possess a 12-month of completed housemanship/internship postings;
• Possess a 3-year post housemanship/internship clinical experiences;
• Fulfil the English Proficiency requirements of Singapore Medical Council, if basic degree is not in English medium;
• Must be registered with the Medical Council or its relevant licensing authority from the country of practice;
• Must be sponsored by the government, or regional health authority or an appropriate institution (with a full-time employment of 40 hours or more per week) of the home country;
• Must be certified to be of a good standing by the Medical Council or its relevant licensing authority;
• Must be successfully registered with the Singapore Medical Council;
• Must be eligible for the relevant pass and Visa from the Ministry of Manpower, Singapore.

Qualifications

• MBBS or equivalent basic medical degree and/or
• Postgraduate qualifications relevant to the department’s specialty or nature of clinical training

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

Set the standard for healthcare with the National University Health System, a world-class academic health system comprising the Alexandra Hospital, National University Hospital, Ng Teng Fong General Hospital, National University Polyclinics, National University Cancer Institute, Singapore, National University Heart Centre, Singapore, National University Centre for Oral Health, Singapore and Asia’s leading medical schools, the NUS Yong Loo Lin School of Medicine, the NUS Saw Swee Hock School of Public Health and the NUS Faculty of Dentistry, NUHS is perfectly placed to help you transform the patient experience and your career.

The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultants.

As an Associate Consultant, you will be required to carry out the duties as directed by the Chairman, Medical Board and Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

• Active in clinical practice;
• Possess basic medical and postgraduate qualifications from the accredited medical universities or medical schools which are registrable with the Singapore Medical Council;
• Must be successfully registered with the Singapore Medical Council and accredited by the Specialist Accreditation Board, Ministry of Health;
• Able to work independently with demonstrated competence in managing patients in a multi-discipline environment; and
• Confident, takes initiatives and a good team player

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion for CareHub ’s knowledge management system.

The job holder will support the operations of CareHub Care and Call Centre in the following areas but not limited to:

1. Engagement of residents and community partners to address enquiries about population health and RHSO services and initiatives and link up with the appropriate team / service where appropriate;
2. Proactively liaising with NUHS teams and community partners to facilitate coordination of community based services for residents
3. Support the navigation and provision of community based resources / services to support residents and caregivers to take charge of own health
4. Assisting residents with community appointment related requests
5. Conduct outbound nudges to encourage enrolment and participation in screening and vaccination
6. Proactive team player to contribute to service improvement initiatives and projects and be part of implementation
7. Scan for new ways, tools and technology to improve resident and partners’ experience and efficiency of processes.

Requirements

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends