Fitness Trainer

5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend

Basic Salary : From $1,800 + Commission | Gross up to 3000 +

Address : Suntec or Tai Seng

Requirement

• Preferred qualified Personal Trainer or possess extensive Muay Thai experience.
• Training provided

Responsibilities

• Deliver engaging, high-energy group fitness classes that challenge and inspire participants of all levels
• Provide personalized attention and guidance to members, ensuring they perform exercises safely and effectively
• Stay up-to-date with the latest fitness trends, techniques, and industry best practices
• Motivate and encourage members to push their limits and reach new milestones
• Maintain a positive, supportive, and inclusive environment in the studio
• Collaborate with the wellness team to develop innovative programming and events
• Actively participate in the growth and development of the fitness community

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Fitness Sales Consultant

5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend
Basic Salary : From $1,800 + Commission | Gross up to 3000 +
Address : Suntec or Tai Seng

Requirement

• Prior sales experience, preferably in direct sales, retail, or the fitness industry

Responsibilities

• Meet and interact with individuals from diverse backgrounds to promote products and services.
• Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.
• Perform general administrative tasks related to sales and client management as required.
• Drive sales through effective communication, understanding client needs, and presenting suitable solutions

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Fitness Trainer

5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend

Basic Salary : From $1,800 + Commission | Gross up to 3000 +

Address : Suntec or Tai Seng

Requirement

• Preferred qualified Personal Trainer or possess extensive Muay Thai experience.
• Training provided

Responsibilities

• Deliver engaging, high-energy group fitness classes that challenge and inspire participants of all levels
• Provide personalized attention and guidance to members, ensuring they perform exercises safely and effectively
• Stay up-to-date with the latest fitness trends, techniques, and industry best practices
• Motivate and encourage members to push their limits and reach new milestones
• Maintain a positive, supportive, and inclusive environment in the studio
• Collaborate with the wellness team to develop innovative programming and events
• Actively participate in the growth and development of the fitness community

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Kickboxing / EMS Instructor

Working Days & Hours: 5 Day | 8 Hours Rotating Shift
Working Location: Clarke Quay
Salary Range: $3000-$4000

Job Responsibilities:

• Deliver engaging, high-energy group fitness classes (Kickboxing/EMS) that challenge and inspire participants of all levels
• Provide personalized attention and guidance to members, ensuring they perform exercises safely and effectively
• Stay up-to-date with the latest fitness trends, techniques, and industry best practices
• Motivate and encourage members to push their limits and reach new milestones
• Maintain a positive, supportive, and inclusive environment in the studio
• Collaborate with the wellness team to develop innovative programming and events
• Actively participate in the growth and development of the fitness community
• Assist with equipment maintenance and studio cleanliness

Job Requirement:

• Relevant Experience in Kickboxing/EMS
• OK with Rotating Shift
• Possess Fitness Instructor Certification

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Nanny for short term care at client's house from 9am to 6pm on weekdays. Start on 25 Nov 2024 to 2 Dec 2024. Public holidays and weekends are non-working days.

Main priority is to look after baby and baby's needs. Baby is 9 months old now.

Job Requirement

1) Able to converse in English

2) Medically fit to care for children

3) Have experience in caring for children aged 1 month to 2 years old

4) Able to do activities and play with the child.

Job Types: Full-time, Contract

Contract length: 9 months

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Expected Start Date: 02/12/2024

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsible for labelling and packing items with accuracy.

Primary Duties:

• Mark and label products with precision
• Count stocks and materials with accuracy
• Labelling / packing of products

Requirements

• West area
• Able to read English.
• No experience are welcomed to apply
• Physically fit
• Attractive remuneration.
• OT needed.

A multi-skilled, hardworking and efficient warehouse assistant with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures.

1. Pack and unpack goods
2. Unloading, unpacking, inspection and stocking of incoming goods into store
3. Housekeeping
4. Picking stocks for delivery to retail shops
5. Pack and unpack goods
6. Unloading containers
7. Prepare and pack for ecommerce
8. Ad hoc delivery duties and other warehouse related duties

Requirements:

1. Physically fit

2. Able to read English.

3.With or without forklift experience

4. Applicants must be able to work overtime (on weekends & PH)

Working Location:

4 Toh Tuck Link Venus Beauty Building

Benefits:

1. Training will be provided.

2. Overtime pay

3. Annual Bonus

4. Annual leave and medical leave

Working hours:

Monday to Fri 9am to 7pm

Saturday 830am to 2pm

Company Overview

At Beauty Valley Pte. Ltd., we are proud to have been a cornerstone of the beauty industry for over a decade. Our journey has been driven by a passion for enhancing beauty and empowering individuals to feel confident in their own skin. We are dedicated to creating innovative products and delivering exceptional services that resonate with our diverse clientele.

Our culture is built on collaboration, creativity, and inclusivity. We believe that every team member plays a vital role in our success, and we are committed to providing an environment where everyone can thrive. Here, you’ll find not just a job, but a career filled with growth opportunities and the chance to work alongside passionate professionals who share your love for beauty.

Join us and be part of a team that is shaping the future of beauty. Together, we can inspire and uplift others while achieving our professional aspirations.

Job Overview:
The Finance Executive will support the financial operations of the organization, focusing on accurate reporting, budgeting, cash flow management, and compliance. This role requires collaboration with various departments to ensure smooth execution of financial processes and provide insights that drive strategic decisions. Candidates with 1-2 years of experience in finance or accounting are ideal for this role.

Key Responsibilities:

1. Financial Reporting & Analysis

- Prepare financial reports, including income statements, balance sheets, and cash flow statements.

- Conduct basic financial analysis to identify trends and variances.

- Assist in the preparation of monthly and quarterly financial updates for management.

2. Budgeting & Forecasting

- Assist in the preparation of budgets and financial forecasts.

- Track and report on budget performance, highlighting any discrepancies.

3. Accounting Operations

- Handle daily accounting tasks, including accounts payable, accounts receivable, and reconciliations.

- Support month-end and year-end closing activities.

- Ensure financial transactions are recorded accurately and timely.

4. Cash Flow Management

- Monitor cash flow to ensure funds are available for operational needs.

- Prepare cash flow forecasts to support financial planning.

5. Compliance & Audit

- Support compliance with local financial regulations and organizational policies.

- Assist in coordinating with external auditors during audits.

6. Administrative & Other Duties

- Maintain accurate financial records and documentation.

- Collaborate with team members to improve financial processes and systems.

- Stay updated on industry best practices and financial regulations.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or a related field.
• Experience: 1-2 years of experience in finance, accounting, or a related role.
• Technical Skills: Proficiency in financial software and MS Excel for reporting and analysis.
• Attention to Detail: High accuracy in financial reporting and record-keeping.
• Communication Skills: Strong verbal and written communication to collaborate with stakeholders.
• Organizational Skills: Ability to manage multiple tasks and meet deadlines effectively.
• Analytical Abilities: Basic skills in analyzing financial data and identifying key trends.

Preferred Qualifications:

• Experience with ERP systems such as SAP or QuickBooks.
• Knowledge of local tax regulations and compliance requirements.

Working Conditions:

• Location: Primarily office based.
• Hours: Full-time, with occasional extended hours to meet deadlines or support specific projects.

Therapist to perform therapeutic treatments on customers to improve circulation, promote relaxation, relieve stress, pain and injuries.

Therapists will collaborate with other professionals such as Doctors and Physiotherapists to assist with treatments.

Therapist to provide excellence service to customers

Responsible for labelling and packing items with accuracy.

Primary Duties:

• Mark and label products with precision
• Count stocks and materials with accuracy
• Labelling / packing of products

Requirements

• West area
• Able to read English.
• No experience are welcomed to apply
• Physically fit
• Attractive remuneration.
• OT needed.

A multi-skilled, hardworking and efficient warehouse assistant with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures.

1. Pack and unpack goods
2. Unloading, unpacking, inspection and stocking of incoming goods into store
3. Housekeeping
4. Picking stocks for delivery to retail shops
5. Pack and unpack goods
6. Unloading containers
7. Prepare and pack for ecommerce
8. Ad hoc delivery duties and other warehouse related duties

Requirements:

1. Physically fit

2. Able to read English.

3.With or without forklift experience

4. Applicants must be able to work overtime (on weekends & PH)

Working Location:

4 Toh Tuck Link Venus Beauty Building

Benefits:

1. Training will be provided.

2. Overtime pay

3. Annual Bonus

4. Annual leave and medical leave

Working hours:

Monday to Fri 9am to 7pm

Saturday 830am to 2pm

Beauty Therapist (Slimming Therapist cum Consultant)

• Basic Salary Range: $2500 - $3200 + Commission
• Address: Orchard
• Working Hours: 10am – 8pm (2 hours lunch break)
• Working Days: 5.5 days work week rotational shift, must be willing to work on weekend
• Benefits: AL & MC as per MOM standard

Job Descriptions:
1. Deliver slimming treatments using advanced machines to help clients achieve their desired results.
2. Establish strong rapport with clients, ensuring they feel valued and supported throughout their journey.
3. Monitor and track clients' progress closely, offering personalized guidance and encouragement along the way.
4. Educate clients on available products and treatments, assisting them in making informed decisions.
5. Maintain a clean and organized workspace, guaranteeing a safe and hygienic environment for clients.
6. Collaborate with team members to optimize customer satisfaction and retention.
7. Stay updated on industry trends and best practices to enhance service delivery.
8. Handle client inquiries and concerns with professionalism and empathy.
9. Assist in administrative tasks such as appointment scheduling and record-keeping.
10. Adhere to company policies and procedures, ensuring compliance at all times.

Job Requirements:
1. At least 1 year of experience in the slimming industry - facial industry can be considered too.
2. Certifications in body/ aesthetic/ beauty and facial technique knowledge will be a plus.
3. Proven track record of sales experience with knowledge in postpartum wellness and slimming may be considered for a senior role.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Beauty Therapist (Slimming Therapist cum Consultant)

• Basic Salary Range: $2500 - $3200 + Commission
• Address: Orchard
• Working Hours: 10am – 8pm (2 hours lunch break)
• Working Days: 5.5 days work week rotational shift, must be willing to work on weekend
• Benefits: AL & MC as per MOM standard

Job Descriptions:
1. Deliver slimming treatments using advanced machines to help clients achieve their desired results.
2. Establish strong rapport with clients, ensuring they feel valued and supported throughout their journey.
3. Monitor and track clients' progress closely, offering personalized guidance and encouragement along the way.
4. Educate clients on available products and treatments, assisting them in making informed decisions.
5. Maintain a clean and organized workspace, guaranteeing a safe and hygienic environment for clients.
6. Collaborate with team members to optimize customer satisfaction and retention.
7. Stay updated on industry trends and best practices to enhance service delivery.
8. Handle client inquiries and concerns with professionalism and empathy.
9. Assist in administrative tasks such as appointment scheduling and record-keeping.
10. Adhere to company policies and procedures, ensuring compliance at all times.

Job Requirements:
1. At least 1 year of experience in the slimming industry - facial industry can be considered too.
2. Certifications in body/ aesthetic/ beauty and facial technique knowledge will be a plus.
3. Proven track record of sales experience with knowledge in postpartum wellness and slimming may be considered for a senior role.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Beauty Therapist (Slimming Therapist cum Consultant)

• Basic Salary Range: $2500 - $3200 + Commission
• Address: Orchard
• Working Hours: 10am – 8pm (2 hours lunch break)
• Working Days: 5.5 days work week rotational shift, must be willing to work on weekend
• Benefits: AL & MC as per MOM standard

Job Descriptions:
1. Deliver slimming treatments using advanced machines to help clients achieve their desired results.
2. Establish strong rapport with clients, ensuring they feel valued and supported throughout their journey.
3. Monitor and track clients' progress closely, offering personalized guidance and encouragement along the way.
4. Educate clients on available products and treatments, assisting them in making informed decisions.
5. Maintain a clean and organized workspace, guaranteeing a safe and hygienic environment for clients.
6. Collaborate with team members to optimize customer satisfaction and retention.
7. Stay updated on industry trends and best practices to enhance service delivery.
8. Handle client inquiries and concerns with professionalism and empathy.
9. Assist in administrative tasks such as appointment scheduling and record-keeping.
10. Adhere to company policies and procedures, ensuring compliance at all times.

Job Requirements:
1. At least 1 year of experience in the slimming industry - facial industry can be considered too.
2. Certifications in body/ aesthetic/ beauty and facial technique knowledge will be a plus.
3. Proven track record of sales experience with knowledge in postpartum wellness and slimming may be considered for a senior role.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Fitness Sales Consultant

5.5 days | 11am – 8pm (1 to 2 hours break) | Willing to work on weekend
Basic Salary : From $1,800 + Commission | Gross up to 3000 +
Address : Suntec or Tai Seng

Requirement

• Prior sales experience, preferably in direct sales, retail, or the fitness industry

Responsibilities

• Meet and interact with individuals from diverse backgrounds to promote products and services.
• Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.
• Perform general administrative tasks related to sales and client management as required.
• Drive sales through effective communication, understanding client needs, and presenting suitable solutions

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Duke-NUS embodies a strategic partnership between Duke University and National University of Singapore (NUS). It works closely with the Singapore Health Services (SingHealth) cluster which is a network of national specialty disease centres, hospitals and polyclinics, to advance medicine and improve lives through cutting-edge research and education. Together, Duke-NUS and SingHealth form an Academic Medical Centre that comprises a number of academic collaborations.

The Health Services and Systems Research (HSSR) Programme at Duke-NUS is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’ s focus is on public health and clinical service innovation in an increasingly complex and connected world. The selected candidate will work in Cardiovascular Health Research Services Unit established under the CArdiovascular DiseasE National Collaborative Enterprise (CADENCE) national clinical translational programme. They will perform a variety of activities relevant to the planned economic evaluations for health interventions and assist a team of health economists.

Job Description

• Perform data cleaning, handling and analysis
• Perform economic evaluations in healthcare (cost analysis, cost-effectiveness analysis, cost-utility analysis or budget impact analysis) with guidance
• Assist in drafting research abstracts and manuscripts
• Assist in preparation of PowerPoint presentations to various stakeholders
• Conduct literature reviews to evaluate the potential value of health innovations
• Assist in preparation of evaluation reports for the health economics team
• Extract data from existing databases and published literature
• Manage projects from start to end with guidance (i.e. Develop research objectives and study design, perform data extraction and data collation, conduct data modelling, perform statistical analysis and engage and collaborate with various stakeholders)
• Support secretariat and administrative functions pertaining to the health economics team at HSSR

Job Requirements

• Bachelor’s Degree in any discipline. Master’s Degree in Public Health is preferred.
• Minimum 3 years of working experience with quantitative data
• Adept at working with data, including processing raw data to visualise trends and deciphering patterns and ability to handle large data sets
• Experience in various quantitative research methods preferred.
• Experience or training in health economics will be beneficial.
• Experience with R programming language, and a willingness to learn more applications
• Excellent verbal and written communication and interpersonal skills
• Able to work in a team, with dynamic reporting lines and multiple stakeholders
• Able to work independently with limited supervision
• Action-oriented, highly motivated and target-focused

Position: Beauty Advisor/ Retail Sales (Korean Products)

• Working Days: 5 days
• Working hours: 44hrs (Rotate Shift) Operation hours 10am – 10pm
• Location: Orchard
• Salary: $2500 - $3500 (depend on experience)

Responsibilities:

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers.
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions.

Inventory replenishment

• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

1. Provide consistent professional spa massage (body and/or foot) in accordance with spa standards.
2. Ensure high level of service standards
3. Responsible for the maintenance of cleanliness and neaness of the spa facilities, treatment rooms and other parts of the spa.
4. Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
5. Handle customer queries and conerns effcieintly and politely
6. Follow and comply with the intrucstions given by Spa Manager

Requirements

1. Preperably with iTEC/WSQ certification or massage certification
2. Able to commit on Weekends/public holidays
3. 6 days work week
4. Mininum one year relevant experience
5. Pleasant personality and hardworking

Overview

NUHS Regional Health System Office is at the forefront of transforming the healthcare landscape, shifting care from hospital to community. We are passionate about improving population health in the western region, and are looking for innovative talents like you to co-create with us.

You will play a vital role in supporting the planning and development of an integrated community care system. The role offers the opportunity to drive projects forward together with internal and external stakeholders, and contribute to improving population health.

Job Responsibilities

• Support community care planning and development, enhance integration of care and improve population health
• Supporting the monitoring and reporting of various workstreams within integrated community care system
• Supporting in project planning and management
• Support in stakeholder engagement and build partnerships
• Any other duties assigned by supervisors and HOD

Job Requirements

• Bachelor’s degree in any discipline
• Strong analytical abilities
• Project management skills
• Strong written and verbal communication abilities
• Adept in people skills to foster buy-in and collaboration
• At least 2 years of working experience
• Knowledge and experience in project management will be advantageous
• Experience in the Singapore healthcare system and/or knowledge of integrated care models will be advantageous

As Assistant Care Coordinator, Primary Care Partnerships in RHS Office, you are responsible for the following areas:

Job Responsibilities

• Responsible for the coordination of care of residents under the care of the General Practitioners (GPs) and Nurse Practitioner (NP).
• Support GPs on primary care initiatives and/or Primary Care Network (PCN) related matters.
• Data entry into database including tracking and coordination to ensure that patients follow the care plan for preventive and chronic diseases as laid out by the GPs and NP.
• Participate in committees or projects to improve care processes related to preventive care or chronic disease management.
• Promote health screening and wellness to the patients through care planning and coordination of care in the community.
• Provide health coaching to PCN patients and work closely with PCN GPs to improve clinical outcome.
• Coordinate social and community referrals eg. Active ageing centre AACs, IRMS services, etc.
• Provide support in quality improvement projects.
• Perform any other administrative duties as assigned by supervisors.

Job Requirements

• Possess a Diploma (Preferably in Health or Social related)
• At least 1 – 2 years of relevant work experience (Fresh Graduate are welcome to apply)
• Strong communication and personal engagement capabilities of older adult in the community
• Able to multi-task and work independently and as a team
• Strong organisational, coordination, interpersonal and communication skills
• Able to respond to common inquiries or complaints from doctors, staff and patients
• Proficient in Microsoft Office
• Able to converse in local languages and dialects is preferred.

Job Description:

As an Assistant Care Coordinator in CareHub, you will be required to:

· Provide case management via a coordinated process of care planning and coordination, conduct regular phone call follow up and telehealth monitoring under the supervision of a Care Coordinator.

· Work with the Care Coordinators and nurses to develop and manage care for the patients or residents in the community.

· Act as a health coach and provide health screening for the residents in the community and health post.

Requirements:

· Diploma in the following discipline is preferred. (Diploma in Health Management and Promotion, Diploma in Community Development, Diploma in Social Science in Gerontology [GEM])

· Prior relevant work experience will be an advantage. Fresh graduates are welcome to apply

· Good knowledge of various community services and support in the community setting will be an advantage

· Able to work as a team

· Strong organisational, coordination, interpersonal and communication skills

· Proficient in computer skills and Microsoft Office

· Able to converse in local languages is preferred.

· Able to work on weekend (on a rotation basis)

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.