You will assist the supervisors in the management of the inventory (drugs and consumables), topping up,repackaging of drugs and be involved in the automati on processes. You will maintain the general cleanliness of thepharmacy premise and provide assistance to the operati onal supervisors.

Job Responsibilities 1. Housekeeping

• Perform housekeeping at pharmacy counters, tables, cashier counters, display shelves etc daily.
• Perform general housekeeping acti viti es in the pharmacy (e.g. clearing carton boxes).

2. Inventory Management

• Receive and check that goods are delivered in good conditi on.
• Distribute pharmaceuti cal items to various secti ons, nursing stati ons etc and ensure properdocumentati on of all stock movements.
• Check and monitor pharmacy inventory.
• Top up of inventory according to expiry dates and to ensure stocks are in good conditi on.
• Record and dispose expired and deteriorated drugs.
• Ensure proper procedures for return of goods to vendors.
• Ensure stocks are kept under appropriate storage conditi ons.
• Perform housekeeping of storage areas
• Pre-packing of tablets/ capsules and loti ons
• Monitor stock level of consumables (e.g. paper, Ziploc bags, plasti c bags etc)
• Assist in cycle count and stock-take preparati ons.

3. General

• Perform housekeeping of equipment including refrigerators and etc.
• Monitor the cleaning works of the ISS team at the Pharmacy premise
• Provide training to new health att endants and storekeepers.
• Involve in work place improvement projects/ acti viti es as and when required.
• Perform any other duti es as assigned by the Reporti ng Offi cer.

Job Requirements

• GCE N or O Level
• 1 -2 years of relevant experience
• Computer literate
• Good team player, self-moti vated and service-oriented

Working Hours

5.5 days' work week (Non-Shift)

Work Location National University Polyclinics (NUP) - West region

Associate Medical Laboratory Technologists (AMLT) are responsible for the daily operations of the laboratory which include phlebotomy, electrocardiogram, spirometry and clinical laboratory work.

Responsibilities

• Perform daily operations of the laboratory
• Perform all procedures in accordance with laboratory standard operating procedures (SOPs)
• Perform phlebotomy, Electrocardiogram (ECG) and spirometry in an accurate, efficient and professional way.
• Perform Point of Care Testing (e.g. Prothrombin Time, glucose) and clinical laboratory tests such as urinalysis (e.g. Urine FEME, dipstick, pregnancy), haematology (e.g. full blood count, peripheral blood film, erythrocyte sedimentation rate, prothrombin time), biochemistry (e.g. HbA1c, neonate bilirubin), microscopy examination (e.g. fungal smear, high vaginal swab) independently.
• Ensure specimen identification, processing and storage of test specimens are in consistent with good laboratory practices
• Perform and verify quality control for all analysers prior to patients sampling
• Use of Laboratory Information System (LIS) to perform functions such as result entry, result validation and tracking for outstanding tests
• Ensure all test results provided for clinicians are accurate and reliable
• Ensure analysers/equipment are functioning properly and are well maintained.
• Notify medical technologist/lab in charge when instrument malfunction and make arrangements with BME or instrument vendor to service the instrument
• Notify inventory person in charge when reagents and stocks supplies run low.
• Perform and record internal and external quality controls and calibrations. Troubleshoot outliers in accordance to work instructions.
• Ensure ‘critical value’ are reported to the relevant personnel within 30 minutes
• Ensure daily maintenance and QC records are up to date.
• Ensure compliance to hand hygiene, workplace safety, International Patient Safety Goals (IPSG) and International Standardization of Organizations (ISO) and other applicable regulatory and accreditation requirements of the laboratory.
• Provide prompt and courteous service in person or over telecommunication to all external and internal customers (e.g patients, doctors, service providers, colleagues).
• Report adverse incidents and all workflow anomaly to supervisor
• Observe strict NUHS personal data protection act and observe internet/intranet cybersecurity guidelines.
• Perform other functions as delegated by supervisor and/or lead laboratory

Requirements

• Recognized Diploma in Biomedical Science, Clinical Laboratory Science or other relevant fields
• At least 1-3 years of experience in laboratory environment and/or relevant experience in phlebotomy preferred
• Good verbal and written communication skills
• Ability to communicate in vernacular languages are an added advantage
• Ability to multi-task and work in a fast-paced environment
• Team player with good interpersonal skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Applications are invited for the below full-time position in the Saw Swee Hock School of Public Health:

Postdoctoral Fellow (Health Economics and Equity)

The Health Intervention and Policy Evaluation Research Centre (HIPER) (https://hiper.nus.edu.sg/) at the Saw Swee Hock School of Public Health (SSHSPH), NUS, is seeking to hire a postdoctoral fellow to conduct research on health economics and equity under the supervision and mentorship of Professor Richard Cookson (https://sph.nus.edu.sg/faculty-directory/cookson-richard/).

The Postdoctoral Fellow will play a critical role in the development of the Centre’s research to support health policy and services research in Singapore and the region, gaining the opportunity to work with leading experts and policy makers in the field. As well as conducting and disseminating research on health economics and equity through journal publications, the successful candidate will be expected to submit research grant proposals, perform research administration, mentor junior research staff, and be involved in capacity building through conducting workshops for local and regional participants and supporting relevant training activities (e.g. short courses, co-supervision of masters dissertation students). They will also have various other opportunities to develop their skills and career trajectory.

Requirements:

• Postgraduate degree in Health Economics or a related quantitative field such as Biostatistics, Epidemiology, Health Technology Assessment, Pharmacy, or Public Health.
• Demonstrable motivation to do high-quality research on health economics and equity and produce useful evidence that helps decision makers improve health and wellbeing
• Strong quantitative skills in data analysis using R, Stata, Python or similar software and ability to summarise results using clear, concise and relevant tables and graphs
• Familiarity with basic concepts of economic evaluation and causal inference
• Strong communication skills, in both presentations and written work
• Independent critical thinking skills

We also prefer an applicant with expertise and experience in one or more specialist quantitative research methods that can be applied to do useful research on health economics and equity, such as decision modelling for health economic evaluation, longitudinal data analysis, use of linked electronic health records, preference elicitation studies, microsimulation, or some other useful method.

To apply for position, kindly share your CV, a sample of your written work, and a cover letter that covers the following:

• Why you want this role and how it will further your long-term career aims
• How you meet the requirements of this post
• Your MBTI personality (https://www.16personalities.com/free-personality-test)

Further instructions regarding sample of written work:
Please submit a piece of existing written work illustrating your ability to conduct quantitative analysis and present the methods and findings clearly. It can be a journal article, a work in progress paper, a dissertation, or any other piece of academic work that has been lead authored by you – ideally single authored, but if there were co-authors please indicate their names and affiliations.

For further information, please contact A/P Wee Hwee Lin ([email protected]).

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Senior Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 8 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Job Description:

As an academic health system, our combined resources allow you to leverage on our clinical excellence, research and education aspects of each institution in your pursuit of professional knowledge and expertise. You may from time to time be deployed to other institutions within of NUHS.

We are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as our specialist doctors.

As Consultant, you will be required to carry out the duties as directed by the Group/Chairman, Medical Board, Group Chief, Head of Department in accordance with the policies and guidelines set by the NUHS and the Ministry of Health (MOH).

Requirements:

· Possess a basic degree from a recognised medical school or Postgraduate which is registrable with the Singapore Medical Council;

· Completed the training and post-graduate qualifications which are recognised by the Specialists Accreditation Board (SAB);

· Active in clinical practice;

· Have at least 3 years of relevant experience as an accredited and licensed medical specialist;

· Able to work independently with demonstrated competence in managing patients, teaching and research in a multi-discipline environment;

· Confident, takes initiatives and a good team player.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a population-based health research initiative at the Saw Swee Hock School of Public Health, National University of Singapore. SPHS aims to investigate the interactions between lifestyle, physiological, genetic and other omics biomarkers and their impact on health and longevity. In addition, SPHS will serve as a platform to monitor risk factors in the population and gain insight into determinants of health-related behaviours. For this purpose, SPHS includes over 50,000 adult Singaporeans and long-term residents from three major ethnic groups (Chinese, Malay, and Indian), for a better understanding of disease aetiology in urban Asian settings, and the development of improved preventive and therapeutic measures for Singapore and other Asian populations.

JOB PURPOSE
This role primarily involves the recruitment and data collection activities of the research projects under the SPHS unit that will contribute towards the building of a population health research biobank for Singapore.

Duties & Responsibilities

1. Take consent from research participants before performing any research procedures
2. Perform basic assessments that include measurements of blood pressure and visual acuity, fundus photography etc. and enter data into the correct electronic form via a tablet. Keep to a turnaround time of 8-10min per participant.
3. Perform spirometry and keep to a turnaround time of 10-15min per participant.
4. Minimise the waiting of participants by directing them to next most available test station.
5. Encourage participants to perform procedures to meet the required standards to ensure that the data output is good to use for research.
6. Perform regular cleaning and maintenance of equipment.
7. Account for the inventory levels of consumables.
8. Conduct/undergo in periodic re-assessment of techniques to maintain consistency of image and data acquisition for standardisation
9. Ensure the safety and protect the privacy of research participants by adhering to best practices.
10. Perform data entry and data checks.
11. Any other responsibilities as required by future research projects.

Qualifications

1. A background in biomedical science, optometry or nursing is preferred
2. Diploma, NITEC or degree qualifications with a good command of spoken English and Mandarin/Malay (for interacting with non English speaking participants)
3. Work hours are: 7.45am to 6.15pm on Mon, Tue, Thu and Fri; and 7.45am to 3.15pm on alternate Sat.
4. Comfortable with using a tablet to retrieve and update records.

WHAT ARE WE LOOKING FOR
We are looking for a teamplayer capable of self-learning and working in a fast-paced environment, and who is service-oriented and good at time management. This job is for you if you enjoy working in a research setting and has a keen interest in helping to build a national biobank for research.

Senior / Service Team Leader, Group Contact Centre

As part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Monitor performance real-time and manage resources / deploy manpower
• Prepare statistics and reports
• Share and broadcast updates to the team
• Execute new workflows, improvement initiatives and changes
• Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits and conducting regular performance reviews
• Conduct periodical training for CSAs if required
• Handle feedbacks from internal and external parties by conducting investigation and service recovery

Job Requirements:

• Diploma in any discipline
• At least 2 - 3 years of experience in the healthcare industry, contact centre environment and/or service related industry
• 2 years of experience in leading a team of staff
• Exhibit Good interpersonal and communication skills
• Customer centric and service oriented
• Competent in using computer software and applications
• Able to multi-task and work under a stressful environment
• Strong communication skills in English and Mother Tongue
• Able to read and write fluently in English

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy

Overview

Planning: To lead in developing strategy and implementation plan in increasing screening and vaccination rate in the western population with internal stakeholders and community partners.

Job Responsibilities

1. Develop and implement strategy to increase the screening and vaccination rate in the population in the West

2. Develop and implement prototypes to test the strategies

3. Collaborate with both internal and external stakeholders to implement plans to increase screening and vaccination rate

4. Analysis of data for screening and vaccination

• Track and analyse screening and vaccination rate in population
• Analyse data and determine the areas for outreach to increase screening rates

5. Work with internal stakeholders on the extraction of data and reports from IT systems

6. Lead and manage a team in outreach and screening events

• Ensure department is appropriately resourced to carry out its mission - people, funding, skill & technology
• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments & divisions

7. Any other duties

Job Requirements

• Bachelor degree in any discipline
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Minimum 7 years of working experience, preferably in healthcare.
• Good verbal and written communication skills
• Experience in strategic planning and/ or programme development would be advantageous​​​​​​​

Overview

Health District @ Queenstown is a multi-stakeholder collaboration led by National University Health System (NUHS), Housing & Development Board (HDB) and National University of Singapore (NUS) to support residents in their journey of healthy living.

It aims to co-create, with residents and diverse stakeholders, effective, scalable, and sustainable interventions that enhance the physical, mental, and social well-being of residents throughout their life, by:

• Increasing healthy longevity
• Enabling purposeful longevity
• Promoting intergenerational bonding
• Empowering residents so they can age in place

The Job Holder will be the key data analyst for Health District@Queenstown (HD) related projects under NUHS, and provide support to fine-tune rapid prototyping and continuous iteration to improve health of residents using a data-driven approach, as well as analyses based on geographical boundaries.

Job Responsibilities

• Work with relevant stakeholders in obtaining necessary datasets.
• Data extraction from accessible databases, merging and cleaning it.
• Analyse datasets to provide meaningful insights and learnings.
• Perform calculations according to MOH technical manual to determine screening rates in HD.
• Translate stakeholder needs to generate analysis to support continuous iteration of interventions

Job Requirements

• Bachelor’s degree in Analytics, Statistics, Mathematics, Health Sciences or other relevant majors. Postgrad diploma in data analytics or any other data analytics relevant certificates. Master’s degree in public health is an added advantage.
• Good understanding of the Singapore healthcare system and knowledge of integrated care models. Experience in social and/or healthcare setting is an added advantage.
• Good analytical skills.
• Proficient in Python and/or R, STATA, Tableau and SQL
• Must be able to extract, clean and analyse data.
• Ability to perform geospatial analysis is an added advantage.
• Strong communication, presentation, writing and interpersonal skill.
• Good team player.
• Possess positive attitude and able to work within given timeline.

What the role is

In the face of rising global health crises such as COVID-19, a rapidly aging population and increasing healthcare consumption and costs, we have to be able to leverage on healthcare data to drive decisions and improvements to care quality, delivery, and value.

You will be part of a team that develops strategies and supporting policies to facilitate the discovery and exploitation of health technology and healthcare data. This team also develops frameworks to govern and manage the security and protection of data. Within the constantly evolving regulatory and policy space of technology, you will be working in a fast-paced and dynamic environment that requires managing multiple priorities and stakeholders with complex needs at the same time.

What you will be working on

• Formulate policies and frameworks relating to healthcare data and technology to enhance MOH’s management and exploitation of health data and technology to achieve our policy, clinical and operations goals.

• Review and refine on-going programs and efforts to empower stakeholders and increase ownership of data security and data protection risks and compliance.

• Assisting with data request evaluations and processes, including personal data protection impact assessments, data security risk assessments

• Resolving ad-hoc stakeholder queries on data governance issues

• Consolidate, track and report progress of data security and protection programmes.

• Collaborate with stakeholders to formulate approaches to protect data and to update senior management on data protection and risk mitigation.

What we are looking for

• Minimum of 5 years experience in data, preferably in the healthcare and/or public sector.

• Bachelor degree in Computer Science, Health Sciences, Health Informatics or related field.

• Experience in developing and implementing strategies and policies. Strategic thinking to reimagine healthcare strategies relating to data and technology, as well as an ability to work through the operational details needed to implement the strategy

• Meticulous, able to work with granular data.

• Good understanding of the use of data in a healthcare environment.

• Excellent command of the English language with strong written and oral communication skills.

• Ability to engage stakeholders and balance conflicting demands, while managing their expectations

• Critical thinking and creative problem-solving skills

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Physiotherapist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in physiotherapy to make an impact on patient outcomes.

Key Responsibilities:

• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans.
• Report to referring doctor and other members of the medical team.
• Document patient physiotherapy records accurately.
• Charge patients accurately.
• Comply with clinical and service standards.
• Practise within areas of professional competence and seek clinical support from supervisor / other healthcare professionals when appropriate.
• Collaborate with other healthcare members and participate in case conferences.
• Assist and/or co-lead in projects and activities which supports the goals of the department and organisation at department or institution level.
• Any other duties or responsibilities as assigned.
• Manage and oversee therapy equipment inventory.
• Contribute to departmental in-service training programmes, home hospital educational talks and external talks/ workshops/ forums/ seminars
• Contribute to development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Review and update of clinical protocols and SOPs
• Assist in developing, promoting /marketing clinical services
• Assist in the induction of new physiotherapists.
• Supervise students on clinical attachment
• Embrace continuous learning and professional development opportunities.

Requirements:

• Full AHPC registration
• Recognised Diploma or Degree in Physiotherapy
• Min. 2 years of relevant experience
• Good communication and interpersonal skills
• Service oriented and customer focus
• Motivated, self-driven and able to work independently and collaboratively in a team
• Passion for transforming traditional healthcare models through innovative care delivery

Join NUHS@Home, an innovative and transformative healthcare initiative at the National University Health System. We are looking for a forward-thinking Principal Clinical Pharmacist to play a key role in revolutionising patient care within our Hospital-at-Home program. This flexible role, available as full or part-time, allows you to practice at the top of your license, leveraging your expertise in pharmaceutical care and medication management to make an impact on patient outcomes.

Key Responsibilities:

• Attend daily interdisciplinary rounds to collaborate closely with physicians, nurses, and other healthcare professionals to develop and implement patient care plans in a home-based hospital setting
• Conduct daily virtual ward rounds with the patients, driving innovation in pharmacological care and ensuring optimal patient outcomes.
• Utilize your extensive knowledge of inpatient care to manage complex cases across a wide range of specialties
• Innovate and optimize medication regimens, enhancing patient adherence and minimising adverse effects, while contributing to the transformation of clinical care models
• Provide expert consultation on medication management, ensuring the highest standards of safety and efficacy
• Engage in patient education, empowering patients with the knowledge they need to manage their therapies effectively at home
• Contribute to clinical governance, strategic planning, and the development and implementation of protocols and guidelines that will shape the future of hospital-at-home care at NUHS
• Embrace continuous learning and professional development opportunities, positioning yourself at the forefront of healthcare innovation

Clinical Practice also includes the following pharmacy duties:

• Provide general clinical pharmacy services to promote wellness and ensure optimization of medication therapy outcomes for patients, including ensuring accurate medication records, medication reconciliation, and ensuring medication adherence
• Identify and define patient-specific medical problems, recommend, implement and manage patient pharmacotherapy, review, counsel, dispense and/or supply medications as needed
• Provide ongoing monitoring and adjustment of patient's drug therapy, resolve and/or prevent patient's drug-related problems in accordance with departmental policies and procedures, work and/or consult with other health care providers to improve patient outcomes
• Promote and monitor for adherence to prescribing guidelines or drug use protocols.
• Provide professional advice and evidence-based drug information to patients and the health care team
• Work with patients, caregivers and other health care providers to ensure safe, cost-effective, timely distribution and quality use of medication that will best meet the patient's needs, achieve desired patient outcomes and assure continuity of services
• Communicate with patients and/or caregivers on a group or individual basis to ensure understanding of prescribed drugs, to resolve or prevent drug- related problems and to assure optimal patient cooperation in drug therapy
• Document clinical activities as defined in the competency development framework and/or department guidelines
• Lead and/or serve on departmental and/or institutional clinical practice committees and/or other relevant committees as assigned
• EducationIdentify, plan, implement and provide educational programs and training to entry level health care professionals and the public
  Plan and contribute to the development or publication of high quality patient education materials and articles targeted at general professional education
  Lead the development and implementation of pharmacy professional standards, competency framework and/or assessments for future clinical pharmacists for this ACP telehealth service
  Lead and contribute to the continuing professional development strategy
  
• ResearchLead, initiate and participate in clinical research independently or in collaboration with other health care disciplines
  Publish scientific papers in peer reviewed journals and/or present findings at key local or overseas scientific meetings
  

Secondary Duties (10%)

• Lead and contribute to the review and evaluation of services, policies and processes, and identify and implement medication safety and quality improvements initiatives to ensure optimal outcomes under NUHS@Home
• Participates in and/or undertakes responsibility for projects and activities which supports the goals of the department and organisation at department or institution level
• Maintain and up-to-date professional portfolio
• Any other duties or responsibilities as assigned

Requirements

• Possess MSc (Clinical Pharmacy) or Pharm D or Board Certification
• Completion of a Collaborative Prescribing Course within last 2 years
• A minimum of 5 years of experience in clinical experience (ideally in inpatient care)
• Registered with the Singapore Pharmacy Council
• Possess extensive and current knowledge of pharmaceuticals, clinical practice guidelines and protocols
• Possess strong leadership qualities
• Possess good supervisory, negotiation and managerial skills
• Excellent clinical pharmacy and evidence-based medicine knowledge and skills
• Excellent clinical problem solving, judgment and decision making skills
• Excellent knowledge of drug information research tools, clinical research methodologies and outcomes evaluation
• Excellent listening and communication skills, with the ability to educate and engage patients, and work collaboratively with a diverse healthcare team. Ability to speak in a second language in addition to English will be helpful.
• Passion for transforming traditional healthcare models through innovative care delivery

Responsibilities:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications and Experience

1. Degree in Computer Science or equivalent

2. At least 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3. At least 5 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4. Experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes will be an added plus

5. Seasoned experience in gathering and documenting business requirements from end-users

6. Solid understanding and hands on experience in all phases of project system development lifecycle

7. Strong communication skills and end-user focused

8. Effective written and verbal communication skill

9. Coach and team player to ensure team meets delivery targets

1. Job Purpose

The job-holder is responsible to assist the specialists in dental care delivery according to established hospital policies, procedures and standards of dental care and practices.

2. Duties and Responsibilities

2.1 Primary Responsibilities and Duties (80%)

• · Responsible for providing four-handed chair-side assistance to specialists in dental treatment and procedures for various disciplines.
• · Responsible for ensuring the instruments and materials are ready for each appointment, and ensure the proper maintenance of dental instruments.
• · Comply with Infection Control and maintains Infection Control Standards.
• · Comply with work safety regulations in handling of dental instruments and equipment.
• · Assist in cleaning, sterilising, sorting and packing of instruments in general sterilisation area.
• · Manage Inventory in assigned dental operatory and assist in stock ordering.
• · Assist with patient’s appointment.
• · Collaborate and co-operate with clinicians and other health-care providers in the smooth delivery of dental care and services.

2.2 Secondary Responsibilities and Duties (20%)

• · Participate in service quality activities.
• · Coach and guide the junior staff in dental assisting (For Dental Surgery Assistant role)
• · Assume additional responsibilities as assigned by Clinic Supervisor/ Clinic Manager.

3. Job Specification

• · Minimum NITEC Certification in Dental Assisting or Equivalent Qualification (For Dental Surgery Assistant role)
• · Minimum GCE “N” Level Certification
• · Proficient in computer skills (MS Office).
• · Possess good interpersonal and communication skills.
• · A team player and is also able to work independently.
• · A hands-on person with eyes on details.
• · Display compassion and have a positive and caring attitude.
• · Have strong interest in dentistry field

Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive Assistant for NUHS@Home, you will play a vital role in providing administrative support to the Nursing team of NUHS@Home. You will be responsible for information management, training administration, project, audit and meeting coordination. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Primary Duties & Responsibilities
Information Management
• Maintain nursing competency checklists, policies and procedures and ensure these are reviewed and updated in a timely manner.
• Maintain confidential and sensitive information.
• Organize and manage files, documents, and records.
• Develop forms when needed.
• Be proficient with Microsoft office software and technology tools.

Training Administration
• Registration and enrolment: Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
• Classroom Set Up: Ensure appropriate classroom set-up for the training programs.

• Resource Allocation: Allocate resources such as training rooms, training materials, aids etc. for the training programs.
• Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
• Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics.
• Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained.
• Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers.
• Compliance: Ensure training programs meet legal and regulatory requirements especially those mandated by Singapore Nursing Board etc. to achieve required nursing training hours.

Secondary Duties & Responsibilities
• Provides administration support for onboarding and offboarding nurses such as IT and pass access.

• Support internal and external audits, including but not limited to licensing and accreditation.
• Perform secretariat roles for assigned committees.
• Perform planned activities such as Nursing Grand Round, Quality week events etc.
• Handle correspondences and coordinate meetings.
• Any other tasks as assigned by the Supervisor.

Requirements
• Diploma in any discipline

• Good computer literacy and conversant in MS Office
• Good written and verbal communication skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

(1) Overview and purpose of the position*

1) Responsible in overseeing the performance of outsourced maintenance service providers in mechanical services and systems for the hospital and ensure functionality as well as serviceable at all times.

2)To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.

3)To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.

4)To coordinate and support hospital’s A&A and minor works.

(2) Accountabilities*

(2) Related Performance Indicators

1) Strong culture of staff and leadership accountability

• Work closely with FM Institution Lead and Mechanical Lead, in building clear scope, expectations and deliverables for the Mechanical team as well as planning for specialty training and develop the capabilities of Mechanical Team members.
• As a Subject matter expert to assist the Mechanical Lead in ensuring team members understands their scope.
• Work closely with team members, service provider and specialist vendors on system breakdown investigations, inspections, audits, review of maintenance program, etc.
• To lead / provide support in the investigation of incident/system failure to determine root cause of failure as needed.
• To participate and support in audits that the hospital subscribes to.

2) Contract management, evaluation, negotiation, and execution

• Manage Mechanical systems contracts to ensure timely renewals and contract requirements are fulfilled.
• Ensure timely renewal of authority licencing.
• Ensure processes are in accordance and compliance with Audit Compliance, NUHS Contract Management, Procurement and Finance Policies and Process.

3) Manage Managing Agent, vendors and liaison with authorities as well as communication to stakeholders

• To respond and support the maintenance agent and vendors in mitigating and recovery of critical system failure or incident.
• Work closely with Admin on compilation of contract documents, such as agreement, checklist, warranties, etc.
• Monitor vendors’ performance, deliverables and Key Performance Indicators (KPIs) are as per contract awarded.
• Perform invoice verification against works completed for timely processing of invoices.
• To ensure repair to reported system fault and breakdown are carried out in a timely manner.
• To carry out monthly analysis to Mechanical systems breakdown and recommend improvement plan as needed.
• Filing and documentation recording of all authorities’ correspondences.
• Conduct internal audits to check on non-compliances, identify gaps and follow-ups till closure.
• Represent Mechanical Team as the liaison party on authority matters.

4) Developing and implementing procedures, policies and checklists

• Review and update Standard Operating Procedures (SOP) and working instructions on a regular basis.
• Develop and harmonise trade related SOPs, Preventive Maintenance Checklists and working instructions with the cluster institutions for alignment to prevailing Singapore Standards / Code of Practices and/or industry best practices for benchmarking.

5) Asset Management

• Plan and oversee Mechanical system upgrades/improvements or replacements before their expiration or its end of life.

6) Projects

• Project Manager or render support to Project Managers for improvement works to existing hospital facilities such as renovation and retrofitting, replacement of system infrastructure and improvement initiatives to existing specialized systems and hospital facilities.
• Prepare Approval To Purchase (ATP) and Approval To Award (ATA) papers for Preventive Maintenance Contracts and projects.

7) Knowledge management

• Maintain good documentation (e.g records of all contracts, reports, agreements, check lists) with FM Admin team to ensure full compliance.

Required Competencies and Capabilities (Skills, Experiences and Professional Licences)

• Minimum three (3) years of relevant experience in management of mechanical systems operations. (Note: Minimum 8 years for Diploma Holders)
• Experience in Fire Safety/ Alarm System, Medical Gas/ Vacuum System, Lift and Escalator System, Pneumatic Tube System, Mechanical Automation system is advantageous.
• Health care experience is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.

Position Summary / Project Description:

The Project Manager will develop and implement Healthcare Business application solutions, execute the project plan and ensure smooth roll-out of systems within time and budget constraints, and to achieve user satisfaction.
He/She will also maintain good stakeholder relationships including users and vendor project members and support professional delivery of projects and high quality IT services by providing good technical support to stakeholders and users. He/She will also be required to assist executing policies and plans to ensure compliance to the Healthcare and Technology standards

Roles and Responsibilties:

1. Support the implementation of one or more Healthcare Application projects

2. Develop good project management skills to achieve project objectives

3. Develop sound understanding of business requirements and how effective information makes a difference in analysis and decision making

4. Identify data and business gap within organization’s information systems and perform analysis from the systems

5. Prepare Users Requirement and Technical specifications/documentations

6. Provide sound advice to users on the usage of healthcare domain business systems

7. Participate in evaluation of vendor or package/product/data solution and recommend effective and cost-saving solutions

8. Assist to review and evaluate on vendors’ design and solutions

9. Support positive project vendor relationships and resolve technical issues

10. Help to conduct investigations of complaints and provide resolution actions

11. Keep up-to-date and track technology in the area of expertise and provide/review recommendations

12. Supervise junior project team members

13. Provide project progress reports on work tasks assigned

14. Perform testing where required and perform data / requirement resolution and patching

15. Review and rationalize requirements (e.g. to avoid duplicate solutions for the requirements, or standardize it among the different institutions)

16. Review and monitor daily jobs to ensure timely delivery of data

Qualifications/ Experience:

1) Degree in Computer Science or equivalent

2) 3-5 years of relevant IT project experiences with implementation involvement in at least 1-2 project cycles

3) At least 2 year of project management experience with hands-on experience in project implementation and vendor management in medium-scale to large-scale projects

4) At least 1 year experience in healthcare industry, preferably with broad understanding of healthcare business processes like patient administration, patient accounting, and bed management processes

5) Seasoned experience in gathering and documenting business requirements from end-users

6) Solid understanding and hands on experience in all phases of project system development lifecycle

7) Strong communication skills and end-user focused

8) Effective written and verbal communication skill

9) Coach and team player to ensure team meets delivery targets

Requirements

1) Knowledge on SAP ISH (Industry Solution for Hospitals) or SAP FI/MM/HR (Financial / Material Management / Human Resource)

2) SAP IMG System configuration and customization

3) Programming skills in SAP ABAP/4 programming, ABAP Query, ALV reporting, SAPScripts and SmartForms, preferred

4) Knowledge on Web development and design, .NET and JavaScript

5) Knowledge on HL7 standards, Biztalk, Webservices is preferred.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The World Economic Forum (the Forum) is an International Organisation for Public-Private Cooperation, engaging global leaders to shape major agendas across sectors. Its Centre for Health and Healthcare focuses on enhancing healthcare systems by scaling solutions for resilience, efficiency, and equity through diverse stakeholder engagement.

The Centre has launched the “Digital Healthcare Transformation (DHT) Initiative,” a multi-year program to boost public-private partnerships in digital health, data, and AI. This initiative complements the Global Health Equity Network (GHEN), which promotes health equity and patient-centred system transformation.

Singapore, a leader in healthcare delivery and equity due to its investment in digital health, will be highlighted as a World Economic Forum Centre for Health and a Healthcare Country Lighthouse. This collaboration aims to showcase Singapore’s healthcare success globally and identify opportunities for Public-Private Partnerships to advance health equity through digital transformation.

The Fellowship role will manage projects and provide expertise on Health Equity, access to care, and social determinants of health. The Fellow will support the Forum’s work in developing Singapore as a Country Lighthouse, conduct research on its health system transformation, and share insights on health equity. They will also coordinate with regional working groups and engage with local and global partners, including the Centre for the Fourth Industrial Revolution (C4IR) Network and the Accelerators Network, and contribute to the Forum's Health Equity strategy and broader global efforts.

The Health Equity effort in Singapore as well as the proposed pilot place-based change programme(s) will link to a broader global Global Health Equity strategy and pre-existing place-based change work (launching by the GHEN in 2024). This will provide existing best practice and networks that can be adapted to the new regional efforts in ASEAN.

This role is based in Singapore and hosted within the NUS Saw Swee Hock School of Public Health. The Fellow will be involved in projects from the Forum’s Centre for Health and Healthcare. The Fellow will report directly to the NUS Principal Investigator, as well as to the Forum's Lead for Health Equity.

The fellowship is for 3 years (or until January 2028, whichever comes first, if applicable). Initially, a 1-year contract will be offered, renewable based on performance.

Main responsibilities

-Research and draft a White Paper on Singapore's health system transformation journey, including leading interviews with key Health Equity stakeholders and identifying future opportunities for collaboration.

-Develop and execute a dissemination plan for key learnings from the paper, including public engagement opportunities and convening interested stakeholders to share best practice.

-Support the broader GHEN team to incubate and manage a regional public-private working group focused on specific Health Equity gaps and opportunities identified in the research, to support the building on existing Singapore-led work in Southeast Asia to scale regional health equity development and innovation; and incorporating key topics in health equity such as access, trust, and impact measurement.

-Contribute to the Forum's broader global Health Equity strategy with Singapore-based insights and case studies - linking also to the Digital Healthcare Transformation Initiative in partnership with the Digital Healthcare Transformation Fellow.

-Drive partner engagement opportunities in Singapore with all relevant stakeholder groups across sectors.

Qualifications

Preferred requirements and experience

• Doctoral degree in relevant fields such as public health, healthcare policy, or medicine.
• At least 8 years of professional experience with expertise in health industry strategies and operations across various regions.
• In-depth knowledge of health equity, including clinical, technical aspects, social determinants, and impact measurement methodologies.
• Extensive experience collaborating with public and private sector stakeholders in Singapore on multi-sectoral partnerships.
• Proficient in analysing complex issues using business intelligence and making informed recommendations.
• Strong project management and coordination skills, with attention to detail and critical thinking abilities.
• High proficiency in English with excellent communication skills to present findings to English-speaking stakeholders
• Ability to navigate multi-stakeholder interests and drive impactful societal action.
• Experience in producing thought leadership content such as blogs, research papers, and reports.
• Proven interest in social issues, personal integrity aligned with World Economic Forum's mission, and willingness to travel internationally.

Please submit the following during job application:

1. Cover letter introducing themselves, career goals and earliest start date.
2. Brief statement of interest matching their skills and competencies to the requirements of the post (no more than 500 words).
3. Curriculum Vitae, containing contact information of three named referees.
4. A sample of published work that is the most relevant to the current vacancy, if available.

Recruitment is open immediately. Only shortlisted candidates will be contacted for interviews.

Job Responsibilities

New product planning:

• Ideation: generate, develop, curate and prioritise ideas.
• Organise and define requirements based on market data and customer insights.
• Analyse industrial trends and do technology assessment.
• Evaluate scientific information to generate concepts for new product innovations; define product features.
• Define product competitive positioning and unique selling proposition (USP).
• Prepare and execute new product development (NPD) plan, ensuring processes occur within the necessary timeframes to deliver a product to market.

New product development (NPD):

• Work with Regulatory Affairs to finalise label text of products and with designer for packaging design.
• Technical resource for Regulatory Affairs, including providing technical document such as formula, raw material COA, efficacy, stability and safety information.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Define critical attributes of final products, work with Quality team to finalise product master specifications and list of required lab tests.
• Research market prices, create accurate product costing data and propose product pricing.

New product introduction:

• Technical resource for Marketing, including providing technical brief or info sheet of product.
• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

Post-launch product management:

• Reassess industry movement and re-evaluate competitor actions.
• Analyse product performance and identify actions required.
• Manage incremental improvement for existing products.
• Liaise with contract manufacturers for necessary formula-related matters.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.
• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Nutrition, Pharmacy, Chemistry or relevant.
• Preferably with some experience in product development/ management in the dietary supplement and health food industry.
• Strong interest in marketing of health and wellness products (dietary supplements, food products, lifestyle equipment etc).
• Self-starter, good at working well independently with initiatives.
• Meticulous & detail-oriented.
• Product/ project management skills; planning & time management skills.
• Resourceful, analytical & problem-solving skills.
• Professional communication & negotiation skills; proficient in English and Chinese.
• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.
• Travelling is expected.

Overview

The Position Holder will be responsible for engagement of partners and internal stakeholders to augment NUHS’ role as the population health manager for the western region. This includes ideation and project management of collaborations with partners and within NUHS to support the roll out of new policies, advancing social-health integration and enhance the delivery of care in the community.

Job Responsibilities

You will be responsible for the following:

• Identify opportunities for strategic collaborations with key partners to improve care integration and augment community care
• Supporting implementation of NUHS Population Health strategies and regional health plan
• Regular engagement and project management with key account agency/community/ internal partners on collaborations
• Keeping abreast of developments within social and health landscape
• Support team in development, implementation, data collation, evaluation and reporting of initiatives and collaborations with agency partners, social care players and cross-teams within NUHS
• Meeting and event organisation
• Taking minutes for meetings and events and following up on issues raised

Job Requirements

• Good Degree
• 1 - 2 years of working experience, prior experience in community care or strategic planning will be an advantage
• Experienced in project management and working with multiple stakeholders
• Good communication, interpersonal and organisational skills
• Ability to multi-task and work independently
• Ability to work in a fluid environment amidst multiple demands

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

To develop and strengthen community partnerships and stakeholder engagement to enable residents to receive holistic and synergistic care in the community. This includes working closely with community partners and internal stakeholders on the planning, implementation and operationalisation of community engagement initiatives based on the strategic roadmap of the Regional Health System.

The position holder will also communicate learnings from initiatives partnered with the community across the organisation, identify ways to sustain and/or improve partnered initiatives, identify and develop best practices of partnership models for adoption across NUHS institutions.

Plan, organise and maintain good community relations & engagement

• Build strong relationships between internal stakeholders and community organisations including schools, corporate, grassroots and public organisations for outreach opportunities.

• Ensure good working relationship through regular engagement with community partners, public agencies and private organisations.

• Develop and implement strategic partnerships and initiatives to support residents together with community partners

• Plan, organise, conduct and facilitate networking and engagement events and activities with national agencies, Social Service Agencies and Grassroots Organisations

• Plan and execute the Community Healthy Precinct activities with community partners and identify the suitable population segment(s) to activate within the constituency

• Update and maintain partners mailing list.

Work closely with community partners to identify gap and support in outreach events

• Support in community outreach and events to create awareness on preventive health and RHSO programs

• Identify the needs within community and leverage on the community partners’ knowledge craft areas of concern.

Develop plans to pilot new services / program in the community

• Develop workflow and operationalized plans to pilot new services/programs in the community.

• Work with stakeholders to influence them to come on-board NUHS’ programmes and services.

Any other duties

• Carry out projects/assignments as and when assigned to deliver expected results of projects/assignments.

• Secretariat for management meetings

Qualification Required and Area of Discipline

• Degree in any discipline
• Experience in community engagement and partnership in healthcare industry or public/civil service would be advantageous.
• Ability to work and communicate with all levels
• Excellent people skills and an upbeat and enthusiastic attitude
• Excellent written and verbal communications skills
• Resourcefulness in problem solving and resilient in overcoming challenges
• Ability to work effectively under tight deadlines and manage projects with minimal supervision

Responsibilities

• Develop and implement strategy to build network of volunteers to support population health work.
• Lead in building a network of volunteers with community partners to support health promotion activities.
• Lead a team to recruit, manage volunteers and deploy them to suitable volunteer activities.
• Develop training material and conduct training for volunteers.
• Develop and implement new programmes for volunteers to support health promotion and community care.
• Any other duties.

Job Requirements

• Bachelor degree in any discipline, with at least 8 years of volunteer management experience, preferably in healthcare.
• Able to think critically and strategically, with strong conceptual and analytical abilities.
• Strong planning, project management and organisational skills.
• Able to work well with others, to foster buy-in and collaboration.
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint).
• Experience in strategic planning and/ or programme development would be advantageous.

Job Description
As a Senior / Staff Nurse in Community Nursing, you will be required to perform nursing care and health coaching within the areas of:

• Health Promotion & Illness Prevention through patient education
• Primary Care by performing basic assessment and health education to the general public
• Home Care services for patients transiting from hospital to home
• Any other community related duties will be assigned.

Requirements
● Possess Diploma / Degree in Nursing and must be registered with Singapore Nursing Board
● Minimum 2 – 3 years of relevant work experience in Community Setting
● Able to work independently and as a team
● Strong organisational, coordination, interpersonal and communication skills
● Able to converse in local languages is preferred